website not working? Is it down right now? Server Status Check screenshot
TP-LINKWebsite Name: Checked:
Response Time:
Last Down:
Checking TP-LINK
Please wait while we check the server...
TP-LINK Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
02:203.51 ms. 
05:020.85 ms.
08:151.63 ms. 
12:437.13 ms.
18:550.79 ms. 
03:351.36 ms.
11:351.18 ms. 
15:577.17 ms.
22:036.88 ms. 
06:161.17 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:33

We have tried pinging TP-LINK website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access TP-LINK - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Stuart Ball · 16 August 2014 - 06:48
United Kingdom · Tiscali UK Limited · Internet Explorer 11.0 on Windows

I've recently bought a TP-Link router in the last few days and haven't been able to get onto their site either...UK residence...guess i'll return my router also. Poor business!

Spencer Dodge · 4 July 2014 - 09:03
Canada · Golden Triangle On Line · Chrome 35.0 on Windows

TP-link doesn't work.

John Doddy · 17 January 2014 - 15:26
Ireland · Hutchison 3G Ireland Limited

www.tplinkcom is down and i need to update my router to work with my new mobile broadband pen

Michael Russell · 12 May 2013 - 15:31

TP-Link Denmark is up right now if anyone needs drivers

Len Inkster · 12 May 2013 - 15:03

tp-link website is down. Not a great selling feature for a company that makes networking products.

It was discovered in 2013, that TP-Link TL-WDR4325 with firmware (published on 25.12.2012) has a security issue that lets malicious agents access the local network behind the router and execute arbitrary code on the routers remotely via the internet, if http admin is open on WAN. Looks like they are using their own products because their website is gone...

Jeffrey Perez · 11 May 2013 - 18:58

why is it doooowwn..?

Jemma Michelle Jones · 29 March 2013 - 15:31

Stu switch off your tplink router and try again as the web config page resides on your router and not on the internet its in the router bios chip local to you you dont even need to have an internet connection to access it hope this helps

Stu Bradley · 22 March 2013 - 06:24

I cannot access your web-based configuration page for my TL-AW901ND access point.

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