Support.xbox.com website not working? Is it down right now?

Support.xbox.com Server Status Check
support.xbox.com screenshot
Xbox SupportWebsite Name:
support.xbox.comURL Checked:
Response Time:
Last Down:
Checking Xbox Support
Please wait while we check the server...
Xbox Support Website Status History
Support.xbox.com server report and response time

The above graph displays service status activity for Support.xbox.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
26.Sep.2016
03:551.16 ms. 
26.Sep.2016
07:081.21 ms.
26.Sep.2016
16:131.26 ms. 
27.Sep.2016
02:120.9 ms.
27.Sep.2016
20:050.84 ms. 
27.Sep.2016
23:411.23 ms.
28.Sep.2016
02:541.23 ms. 
28.Sep.2016
04:560.86 ms.
28.Sep.2016
07:020.87 ms. 
28.Sep.2016
11:171.28 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 08:24

We have tried pinging Xbox Support website using our server and the website returned the above results. If support.xbox.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Xbox Support - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Support.xbox.com?
▼ LAST 6 MONTHS ...
Adam Armstrong · 17 May 2016 - 13:17
· · Android Browser 4.0 on Android

Fix it

▼ MORE THAN 6 MONTHS AGO ...
Tyler Fornito · 23 February 2016 - 11:40
· · Safari 8.0 on iPhone

Xbox support is down, they say everyone is busy but they're all jerking each other off and no one at that office can actually help you they just bounce you around from person to person until you hang up

Shaun J Fisher · 3 November 2015 - 01:24
· · Chrome 46.0 on Windows

Nothing but error messages

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