Hostmonster.com website not working? Is it down right now?

Hostmonster.com Server Status Check
hostmonster.com screenshot
HostMonsterWebsite Name:
my.hostmonster.comURL Checked:
Response Time:
Last Down:
Checking HostMonster
Please wait while we check the server...
HostMonster Website Status History
Hostmonster.com server report and response time

The above graph displays service status activity for Hostmonster.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
24.Sep.2016
05:24199.16 ms. 
24.Sep.2016
08:15197.11 ms.
24.Sep.2016
11:58210.06 ms. 
24.Sep.2016
21:24201.97 ms.
25.Sep.2016
00:09193.74 ms. 
25.Sep.2016
12:55199.15 ms.
25.Sep.2016
20:35196.15 ms. 
25.Sep.2016
23:25193.21 ms.
26.Sep.2016
13:00196.8 ms. 
26.Sep.2016
20:47196.75 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 22:26

We have tried pinging HostMonster website using our server and the website returned the above results. If hostmonster.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access HostMonster - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Hostmonster.com?
▼ LAST 6 MONTHS ...
Emily Soares Proctor · 2 June 2016 - 15:59
· · Safari 9.1.1 on Mac

All three of my Hostmonster sites (and email) have been down for at least six hours, and probably longer. Anyone else having problems?

Bart van den Hoogen · 12 May 2016 - 08:57
· · Chrome 50.0 on Windows

A few minutes down okay, but I think this one was almost an hour...
Does anyone know a good alternative (as affordable) as hostmonster?

Anil Rajvanshi · 12 May 2016 - 08:53
· · Chrome 49.0 on Windows

I have been a customer of Hostmonster for last 5-6 years. Most of the time their service is pretty good. Yes anytime it is down can be irritating. However just a few minutes service down should not be the cause of getting out. I am sure they will get it up. Have patience.

Ancalimë Barbarella Buchner · 12 May 2016 - 08:30
· · Chrome 50.0 on Windows

The Hostmonster site is down, and so are all my sites hosted on there. PLEASE FIX THIS ASAP! 12 May 2016, 9:30 GMT

Jean Carmody · 8 May 2016 - 15:49
· · Chrome 49.0 on Mac

Down??

Patricia Herb · 22 April 2016 - 07:02
· · Safari 9.1 on Mac

My email is down right now

Kanayo O. · 20 April 2016 - 06:27
· · Chrome 50.0 on Windows

So glad to have read all the negative and true comments about Hostmonster. As someone suggested, I will definitely not be renewing, and I pity anyone who renews, or even signs up newly.

They have become irritatinly useless in recent times, with problem after problem, with tech support based in India (or heaven knows where) who don't seem to have brains to understand what you are talking about them when you are speaking to them, and constantly trying to upsel you some crap, in the midst of the problem they are having. Worse, my site recently got hacked.

No doubt this is the end of them. I sineerely hope so anyway. so noone else is ever unlucky to sign up with them and endure this crap.

Daniel MacLeod · 20 April 2016 - 05:06
· · Firefox 45.0 on Windows

Those at HostMonster must've been enjoying all the sunshine today. The forecast is sun tomorrow too ... why don't you all take another day off, your customers don't need to make money.

I've noticed that their reliability is decreasing over the last months, my webmail entry page is reported as an attack webpage ... and now a bad gateway when trying to get to their homepage.

Whoever reads this post, I would suggest, upon your next renewal prompt, that you find another webhost, like I will be doing ... these issues should be a thing of the past - or dare I say, better planning from professionals so downtime doesn't occur.

Maybe it's time to do some re-hiring ... there'll be college kids graduating soon, time for some new blood.

... tick, tock.

Rob Rando · 20 April 2016 - 04:05
· · Chrome 49.0 on Windows

Every day its another problem wioth Hostmonster

Rob Rando · 20 April 2016 - 04:04
· · Chrome 49.0 on Windows

Are they out of business?

Larry Woodard · 20 April 2016 - 02:56
· · Chrome 49.0 on Windows

Hostmonster is down...my emails say that I've reached my limit of 150 an hour. Hostmonster is getting really bad!

Chun Lin Lu · 20 April 2016 - 02:51
· · Safari 601.1.46 on iPhone

????????????????????????

Jill Meyer Harms · 12 April 2016 - 14:03
· · Firefox 45.0 on Mac

My webmail is down and telling me that it is not a secure site? What's up??

▼ MORE THAN 6 MONTHS AGO ...
Rick Sorrenti · 21 March 2016 - 21:37
· · Chrome 46.0 on Windows

GETTING THE SAME ERROR MESSAGE....EXCEED THE MAX NUMBER OF EMAILS IN AN HOUR....BUT ITS THE FIRST EMAIL IVE SENT TODAY!!!!!!!

Kris Todd · 17 February 2016 - 11:45
· · Firefox 39.0 on Windows

Is anyone else having issues with webmail? It looks like Hostmonster reconfigured the webmail log in page within the last week, so now once you log in to your email, the page is partially cut off at the bottom so there are no arrows to scroll through the pages of your email. Have tried on different computers, different webmail options (Horde and RoundCube), Firefox, and IE...all the same problem.

Trevor Chiha · 10 February 2016 - 09:21
· · Safari 9.0.3 on Mac

Everyone in Australia having problems with email etc are you telstra customers??? It works on every other network but not telstra. Frustrating.....

Geoff Cook · 10 February 2016 - 08:10
· · Chrome 48.0 on Windows

Would be great to be able to call them as easly as crazy domains, when this happens..no website all day , in this age thats not good

Lyn Talbot · 10 February 2016 - 07:06
· · Chrome 48.0 on Windows

Have same issue. Been down all day Also in Australia. Does anyone know what's happening. Hard to run a business when you rely so much on emails and website.

Lex Boyle · 10 February 2016 - 06:20
· · Chrome 48.0 on Windows

none of my sites on hostmonster are working, am in Australia, it's been down all day, www.hidlighting.com.au, http://www.lighting-led-hid.com http://www.arcoimports.com today is 10.02.2016

Joanne Ledesma · 8 February 2016 - 04:34
· · Chrome 48.0 on Windows

need to renew my hostmoster, they said server down to call back with credit card and renew by phone. I called back and waited 38 minutes and was told cant take a payment server down, cant email or call me when up and xfered me to trouble shooting now on hold with 64 min wait time.

Bill Lewallen · 30 January 2016 - 16:12
· · Safari 9.0.3 on Mac

This is the second day in a row that all of my domains on HostMonster are down. The tech support wait time averages 40+ minutes and chat around 30 minutes. My sites finally came back online last night and now they're all down again.

Greg Beddor · 13 January 2016 - 20:23
· · Firefox 43.0 on Windows

Anyone else having problems with their email via Gmail right now? We are having the same problems with Hostmonster we did right before Thanksgiving = Our websites are up, but our interoffice emails aren't working.

Kris Todd · 23 December 2015 - 14:47
· · Firefox 43.0 on Windows

@MarkDMoss - there was a KNOWN server issue on server 416 around the week of Thankgiving that took 8 days to fix. We were advise to move to VPS at that point, which we did. Others on server 416 were also affected.

Mark D. Moss · 23 December 2015 - 13:55
· · Firefox 43.0 on Windows

@Kris Todd ... absolute NONSENSE. If your site was down for 8 days "right around Thanksgiving", it had nothing to do with Hostmonster. I run 3 web sites hosted by HM, and they were ALL very busy, and working great right through that period.

Kris Todd · 23 December 2015 - 13:49
· · Firefox 43.0 on Windows

This is the second MAJOR outage in the last month. Shame on you, Hostmonster. My site was down the better part of 8 days around Thanksgiving, and now a complete and total outage. Who offers relible hosting? I moved to VPS this month, but even that can't overcome a complete system outage as is going on this morning.

Mark D. Moss · 23 December 2015 - 13:49
· · Firefox 43.0 on Windows

Hostmonster had an outage that lasted *LESS THAN AN HOUR* ... pinheads calling it "shameful" need to get their perspectives in order

To quote a wise man, here's what I wrote *5* years ago:

OK. It *is* a supreme PIA to have our web site down ... but the whining here is ridiculous. I've been a Hostmonster client for 7-8 years, and while there have been issues of one flavor or another every once in a blue moon, the honest analysis is that if this outage is the worst occurrence for the next 7-8 years we should all be very happy. Be real. Is there *any* such service that could honestly promise that an hour-or-so outage will *NEVER* happen? Of course not.

Barlowe Michael · 23 December 2015 - 13:44
· · Chrome 47.0 on Windows

My website is down, hostmonster's website is down, and even their phones are down. Anyone know how long they have been down?

John Cochran · 23 December 2015 - 13:39
· · Safari 9.0.2 on Mac

Hostmonster appears to experiencing a widespread outage as of the date/time of this post. I can't reach their website to log into my control, nor am I able to retrieve email. Anyone else having trouble?

Kris Todd · 23 December 2015 - 13:37
· · Firefox 43.0 on Windows

Hostmonster seems to be completely down this morning! I can't access my website, email, Admin panel, or CPanel. I keep getting "bad gateway" or "untrusted connection" messages. Even their phone service is down. What is going on Hostmonster??!!

Kris Todd · 9 December 2015 - 20:29
· · Firefox 39.0 on Windows

ChL Lila - The move resulted in a few glitches that they were able to quickly help fix. Just walk through your site after the move and make a list of anything that does not work properly. With VPS, you get a different (and in my opinion, better!) level of support. Good luck!

Chl Lila · 9 December 2015 - 17:26
· · Chrome 47.0 on Windows

Hello, Kris. Hows your web after move to VPN? Everything wok fine? They suggest me to move to VPN too.

Kris Todd · 9 December 2015 - 16:41
· · Firefox 39.0 on Windows

This is our busiest time of the year, and we can't afford to lose any more sales due to unreliable hosting. In desperation, I moved off of Server 416 this morning to a VPS (took about 2 hours for them to complete the migration). If this doesn't fix the problem, time to find a new host company.

Chl Lila · 9 December 2015 - 14:15
· · Chrome 47.0 on Windows

I don't know how to say, should be search for the new hosting. Down again after 2 days normal (8 days down before 2 days up.)

Kris Todd · 9 December 2015 - 11:10
· · Firefox 39.0 on Windows

Woke up to the site still down. Hostmonster - you are costing us thousands of dollars for outages during the busiest time of the year!

Bill Kozdron · 30 November 2015 - 18:19
· · Chrome 45.0 on Windows

Down Again!!! I still have sites that haven't even come back after the last 10 days of outages. They have the worst support I've ever seen!!!

Enislav Dimitrov · 26 November 2015 - 18:42
· · Firefox 42.0 on Windows

Same here! Their support today consists of a bunch of outsourced morons that are totally clueless. There is no one actually working today so dont expect anything... I am hosting 4 sites there and all of them are working intermitently for the past 9 days. The emails are all dead. It is like we are in a third-world country!

Olga Perez-Valentine · 26 November 2015 - 16:22
· · Chrome 46.0 on Windows

Same here I tried calling this morning since our email has been down for 24 hrs and they are closed for the holiday. Tried doing a chat online and that was over 30 min. wait time. Late last night they told me it would only be 4 hours. Here it is 15 hours later and still not working

Anthony Librizzi · 26 November 2015 - 15:58
· · Firefox 42.0 on Windows

After having my site and several of my client's sites and emials down for over 24 hours I called Host Monster again to discover that they are closed for the holidays. This means this holiday I am out of business. Time to find a new hosting company.

Alison Tranbarger Epstein · 26 November 2015 - 13:48
· · Chrome 46.0 on Windows

Have had our sites and clients sites more or less down for 24 hours now. No explanation other than about 23 hours ago they said they were working on the problem. The least they could do is put something up on their site explaining what is going on and what they are doing about it.

Greg Beddor · 26 November 2015 - 00:51
· · Firefox 42.0 on Windows

Here you go, Bluehost is confirming it's a DNS issue, and they are working on pushing the email through. If you didn't know Bluehost, HostGator & Hostmonster are all the same. If you have a site hosted there and are using Gmail services for mail, chances are your emails aren't working properly right now!

Greg Dunn · 26 November 2015 - 00:20
· · Firefox 42.0 on Windows

The e-mail server has been down since 3AM this morning. Our website also continues to go down on a regular basis. These guys are a bunch of hacks as far as I am concerned. Migrating my account elsewhere as soon as I can

Elizabeth Logsdon · 25 November 2015 - 23:19
· · Internet Explorer 11.0 on Windows

I haven't been able to access email at all since before 11AM Pacific Time. My website is also down. Hostmonster's outage checker says there is no outage and that my website and email are fine, I 'm waiting on hold to talk to a person about it. No email all day is a huge problem for my business. I'm hoping all of the emails sent to me come in when they finally fix it. I'll be totally screwed if they are lost.

Kris Todd · 25 November 2015 - 23:13
· · Firefox 39.0 on Windows

My site is down again...Hostmonster must have monkeys working there because they can't fix a major outage, give an ETA, or provide anything other than a canned response.

James Sandzalone · 25 November 2015 - 22:59
· · Firefox 42.0 on Windows

I just signed up for Syfonix.com for hosting and they're transferring my websites for free. I will NEVER use an EIG brand again. I've stuck with them through too much crap and it's just ridiculous.

Shawn Holiday · 25 November 2015 - 21:52
· · Chrome 46.0 on Windows

Email for my hosting account down for over 6 hours. Can't access hostmoster c-panel and no response from tech support. What is going on?

Enislav Dimitrov · 25 November 2015 - 20:23
· · Firefox 42.0 on Windows

If you are unable to access your website, please try to pull up your site over your phone using your phone provider's network (Not WiFi) or a different connection. OR try to connect to it through http://www.isitdownrightnow.com If it comes up on your alternate connection or the provided link then your DNS is currently cached with your ISP for you but your site is still being served to the world. This will clear up throughout the day.

Eric Pratt · 25 November 2015 - 19:35
· · Chrome 46.0 on Windows

Ive asked customers not to purchase anything at the moment even though it seems that credit card transactions are working but no emails are going out. Also on a VPS. I gave up after 48 mins on hold trying to get an answer from someone.

Enislav Dimitrov · 25 November 2015 - 19:14
· · Firefox 42.0 on Windows

All of my sites are still down (3 hours so far)! I am on a PRO server and currently without access to emails, back end, CP, and front end. The phones are busy, and I am cussing like NY cab driver right about now... Get this fixed now!!!

Kris Todd · 25 November 2015 - 18:53
· · Firefox 42.0 on Windows

We are receiving emails....but can't access the CPanel. My husband is copying everything from the site now via file transfer so we can move the site to a new hosting company. This 8-day outage was the final straw.

Kris Todd · 25 November 2015 - 18:11
· · Firefox 42.0 on Windows

Looks like the CPanel is still inaccessible, but at least our customers can access our website and submit orders!

Malcolm Sim · 25 November 2015 - 17:50
· · Firefox 42.0 on Windows

Finally back up anyone else on Host416 and is that the only pro server that has been affected for the last week

Kris Todd · 25 November 2015 - 17:41
· · Firefox 42.0 on Windows

My site and email just came back up, although can't access CPanel yet. Let's see how long it stay up!

Joseph Schinzel · 25 November 2015 - 17:15
· · Opera Next 33.0.1990.43 on Windows

Hostmonster has been great, until last night at 3:00 AM (November 25th) when it went down and is still not up and running. All sites down (78 of them on this account) and ready to switch away from them within the next hour, since I am preparing for Black Friday and cannot have this happening. Have 9 accounts with Hostmonster and even there own website is having problems trying to access it. Fortunately for me I have several accounts with other web hosts that are currently up and running just fine. Hostmonster will lose 10 of my accounts before the end of the day and I will request an immediate refund. Cannot operate businesses like this.

Chl Lila · 25 November 2015 - 16:41
· · Chrome 46.0 on Windows

Same here. Almost 1 week my web up and down over and over again. Now, I can not access their web. Hope they are overhauling and will back normal in second. Very tired caused of this.

Kris Todd · 25 November 2015 - 16:36
· · Firefox 42.0 on Windows

I reached someone in support earlier today (after a 38-minute hold) when only my server was down. The tech told me they are now having widespread outage. I am sure their phone are internet phones, so they are probably down now too : (

Kris Todd · 25 November 2015 - 16:32
· · Firefox 42.0 on Windows

This reminds me of the huge outage they had in August 2013. Unfortunately, for retail websites like mine, this is my own worst nightmare. Will move my site from Hostmonster the minute I can get access. Going on 8 days of downtime.

Dennis O'Clair · 25 November 2015 - 16:31
· · Chrome 46.0 on Mac

No Email, No Website. Can't access Cpanel ro Host Monster Support. Pro Account. How does this happen? Mr. Robot?

Frances Swanstrom · 25 November 2015 - 16:28
· · Chrome 46.0 on Mac

Some websites are functioning but most are down. Cannot access hostmonster.com and their phone system seems to be down as well. What a nightmare.

Kris Todd · 25 November 2015 - 15:53
· · Firefox 42.0 on Windows

I have a pro account, and my website, email, and CPanel have been down the majority of the last 8 days. Hostmonster's response is always "we are working on it." Losing thousands and thousands of dollars.

Ronald Roberts · 25 November 2015 - 13:13
· · Chrome 46.0 on Windows

Nothing but problems for the past 6 days. The site keeps going up and down.. I have the Pro account!!!!!!!

The system status states: We are currently investigating an issue that may be affecting your website. We know how important these services are to you and to your business. Our entire team is focused on restoring service and fixing the underlying issue as quickly as possible.

Guess its time to look for a new hosting company!

Robert Soldado · 25 November 2015 - 12:32
· · Safari 9.0.1 on Mac

Website is down. My business is losing money by the second. Terrible response time from Hostmonster. 3rd time this has happened in the past 2 months.

Matthew Hodel · 18 November 2015 - 11:44
· · Chrome 46.0 on Windows

St. Louis. Cannot log onto Cpanel. All my pages are down. No responce from tech support.
www.matthodeltattoo.com

Abbas Saifuddin · 16 November 2015 - 17:18
· · Chrome 46.0 on Windows

I have a downtime on my website, its giving ER_Connection time out, i cant even open my website plus not even the hostmonster.com page. I am using it from Pakistan.

Steve Schuckman · 11 November 2015 - 23:30
· · Firefox 42.0 on Windows

Box 411 (host411.hostmonster.com) has been up and down and very slow (mostly slow and down) since Monday, 09-Nov-2015. I have seen the average 15 minute load average up to 1,000 whereas it is normally around 10 to 15. To display a page making a MYSQL querry that normally takes 250 milli-seconds is now taking 30 to 80 seconds or totally times out.

Denis St-Amour · 10 November 2015 - 21:26
· · Chrome 46.0 on Mac

I'm getting a little tired of not getting any notices when Hostmonser goes down. How am I supposed to explain to my clients when they call me to let me know thewir site is down and I have to knoledge. It's down again this afternoon!! Thinking of checking out other hosting companies...

Patty Bode Carran · 3 November 2015 - 23:45
· · Chrome 46.0 on Mac

My client has not received emails since October 5th! Not sure why they didn't tell me sooner, but good giref!

Chl Lila · 18 October 2015 - 15:58
· · Chrome 46.0 on Windows

Isa Arconada same here. Can not contact or open their support. Just the tweet and need time to wait. I open from Indonesia. Look like same problem from others on Germany and US.

Isa Arconada · 18 October 2015 - 15:48
· · Firefox 41.0 on Windows

Chl Lila I tried that email but got and automated response
"You've attempted to email the Support Department directly. Unfortunately, this
inbox isn't monitored."
The message also says to try their helpdesk center or their chat. But how if that's not loading for us either?

Shawn McShawn Shawn · 18 October 2015 - 15:47
· · Firefox 41.0 on Windows

5:00 PM October 18 2015 in Germany. I am travelling around here working and vacation. I rely on my email and websites. HOSTMONSTER has been down at least 12 hours. Can ANYONE give us any help or reason....

Pattie Ann Ball · 18 October 2015 - 15:41
· · Chrome 42.0 on Windows

Mine has been down more than 24 hours. It is ten-thirty a.m. Texas time. I've tried different browsers and computers. Can't reach Hostmonster to even complain! So my problem is the same and don't have a clue how to fix it.

Isa Arconada · 18 October 2015 - 15:30
· · Firefox 41.0 on Windows

Chl Lila I'm trying support@hostmonster.com but don't know for sure if that's the correct email adress

Chl Lila · 18 October 2015 - 15:13
· · Chrome 46.0 on Windows

Isa Arconada their last tweet's reply on 0ct 15th. Do you know their mail's support? Thanks. Can not open their web, really annoying.

Isa Arconada · 18 October 2015 - 15:08
· · Firefox 41.0 on Windows

Chl Lila Have no idea, didn't receive anything either and my sister who lives in another state says see can load the sites without problems.
Not loading the main site can't even use their helpdesk center, I sent them a tweet but not answer yet.

Chl Lila · 18 October 2015 - 14:44
· · Chrome 46.0 on Windows

Isa Arconada Yes, same problem here. I can open from my friend's net. Is it possible they blocked my IP address? For what reason? I did not even receive any mail.

Isa Arconada · 18 October 2015 - 14:31
· · Firefox 41.0 on Windows

Having the same problem. Can't load any sites hosted by hostmonster, not even their main site. I get a DNS error, have tried diferent computers and my phone, same problem every time. It's been this way for more than 5hours.

Greg Beddor · 27 August 2014 - 11:13
United States · Comcast Cable · Firefox 31.0 on Windows

Been waiting on hold for Hostmonster tech support today for over an hour. Has anyone else been able to get through today?

Julio Diaz · 29 July 2014 - 15:35
Belize · Belize Telemedia Limited · Firefox 31.0 on Windows

Server down twice so far this week and it's only Tuesday!... Glad I'm moving on right now and switching to another host. Hostmonster will not be missed by me at all. Stay away from this poor service!

Kris Todd · 23 May 2014 - 03:08
United States · Time Warner Cable · Firefox 16.0 on Windows

My site was down yesterday, just as customers were going through the check-out process. Now, 17 hours later, it's down again. Why can't you fix your problems, Hostmonster???

Thomas Hall · 19 May 2014 - 08:12
United States · AT&T U-verse · Internet Explorer 9.0 on Windows

My dedicated site is down right now too. The network problems are becoming a common problem with HostMonster. They really need to get this issue resolved. I've never really considered leaving HostMonster as up until the last year they have been really good. But lately...

Alex Romanov · 19 May 2014 - 01:11
Russia · Perspectiva. · Chrome 34.0 on Windows

vps, dedicated is down. cpanel is working but there is no connection to the site again. webmail form like all direct connections to emails on account are down too...

Sam Ken · 9 May 2014 - 09:49
Canada · Shaw Communications

Hostmonster they hang the phone on you, they say we can not hear you, and they they do not answer support tickets, if you reach them after 15 minutes, they will never give you any solution, they say we will ask one of our admins, I think they are hiring unprofessional people to answer the phone, I am moving to other company

Rachida Hassan · 9 May 2014 - 09:45
Canada · Shaw Communications

Hostmonster will never give you the right support since one week I have problem, their phone system is not working correctly, and the server is down

Shriv Browne · 29 April 2014 - 16:27
United States · Clear Wireless

Hostmonster is down, not even their phone system is working. Unable to access many websites. This is becoming a regular occurrence with them. Time for a different hosting company.

Devyn Haas · 29 April 2014 - 16:25
United States · Comcast Cable

All my websites hosted through Hostmonster are down. Just launched a website today and paid to promote it. What a waste! Who can risk to lose a client. I guess Hostmonster can.

Isandra Gonzalez · 29 April 2014 - 16:23
United States · AT&T U-verse

Got through to customer service. Apparently something is down in our area (not a technologically inclined person so didn't catch the name of what was down) but some of us are affected by it and they're working on it. No ETA but according to the guy it generally takes 30 mins to an hour to fix. Let's hope. I MUST WORK!

Michael Sebar · 29 April 2014 - 16:18
United States · Comcast Cable

I had enough with this crap. Never up and they throttle your account. I have one account with 5 pages and 14 images and I get throttled. I am closing my accounts and moving out 7 years of fun.

Isandra Gonzalez · 29 April 2014 - 16:15
United States · AT&T U-verse

My hostmonster is not working. Is not letting me sign in from anywhere and not even able to access their .com. Ugh. Frustrating! No email. On hold through their 801 phone # as their free # wouldn't go through. 10 min wait so far.

Meechy Mccarty · 29 April 2014 - 16:09
United States · Comcast Cable

Unable to open up Hostmonster on any computer or smart phone, is the site Up or Down, need to get a defiant answer. Checked FB page nothing there, left a message.

Ben Fuller · 29 April 2014 - 16:02
United States · Comcast Business Communications

IsItDownRightNow is reporting HostMonster as being up, but ware unable to hit it from multiple sources (Comcast, Verizon data, and TMobile data). All of our sites are down.

Kris Todd · 24 April 2014 - 08:23
United States · PacketExchange

My site is down again... no site... no email. Hostmonster - why can't you fix whatever is causing these frequent outages??!!

Gina Stevens · 21 April 2014 - 23:53
United States · Cox Communications

Any issues I have had with hostmonster whether be my fault or theirs have been resolved quickly and with really friendly service. As long as hostmonster continues to draw breath... i'm with them.

Notifyor · 17 April 2014 - 09:35
Canada · Rogers Cable

Would anyone consider goDaddy? I just looked at their prices for VPS and it looks good. I'm done with HM.

Jeff Lineberger · 17 April 2014 - 08:05
United States · Time Warner Cable

Still on hold 2 + hrs & counting... 10 of my VPS Hostmonster sites down--now pointing sites to alternate dns's... Cloudfare caching working ... Is the network connectivity going to be resolved in 1 hour or 1 week? Just need to get an idea so we can execute a workaround.

ADM Glass · 17 April 2014 - 08:03
United States · Astound Broadband

The router issue was yesterday, now it seems the Data Center IP Table got corrupted and servers were assigned different IPs.

I assume we are waiting for our servers to get their correct IPs. So some websites will work and others that are not on the same IP assignment are not yet restored... what a mess!

it seems hostmonster is more worried about there twitter account then ours
https://twitter.com/hostmonster

Daniel Guest · 17 April 2014 - 07:28
United States · Comcast Business Communications

My Hostmonster account has been down over 21 hours. I phoned the help line yesterday, waited for 45 minutes, and the tech could not hear my phone call. My first phone call this morning, I waited over an hour, and finally gave up. My second phone call, an hour later, and all I get is a busy signal.

Greg Beddor · 16 April 2014 - 21:18
United States · Comcast Cable

My VPS account is down as well, all day. But in defense of Hostmonster, this is the first time this is happened in over 5 months. Which IMO is pretty damn good considering their track record.

Erik Teichmann · 16 April 2014 - 20:46
United States · Cox Communications

Of course the day they suddenly go down and none of the techs know what's up, when the site goes live, it has a total redesign.

Kevin Stea · 16 April 2014 - 19:10
United States · Comcast Cable

I AM IN THE MIDDLE OF A FUNDRAISING CAMPAIGN. I need to put the donate button on my website. It has been down alllllllll day. This is costing me funding... please fix it for good this time. This has happened two other times that I know of this year.

Stephanie Yoeun · 16 April 2014 - 18:52
United States · Cox Communications

Whatever happened to Hostmonster. Used to be a good host. Not anymore. Its been down too many times. I can't access my site because its down.

Matt Heywood · 16 April 2014 - 18:42
United States · OARnet

I just talked with support and the tech confirmed that none of the admins have any idea of why this issue is happening. He said it's the same issue that happened in August and again in January, which now makes 3 major outages in less than a year. He said it was odd that the company hasn't looked into redundancy for this continued failure, and that it's perplexing to him. He suggested it could be many more hours, if not all the way into tomorrow.

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