website not working? Is it down right now? Server Status Check screenshot
TD AmeritradeWebsite Name:
www.tdameritrade.comURL Checked:
Response Time:
Last Down:
Checking TD Ameritrade
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TD Ameritrade Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
23:0639.65 ms. 
02:4339.79 ms.
04:5339.7 ms. 
08:1639.75 ms.
10:2339.77 ms. 
12:3239.28 ms.
15:5339.79 ms. 
18:0240 ms.
21:2341.51 ms. 
23:2439.8 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 01:02

We have tried pinging TD Ameritrade website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access TD Ameritrade - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing
Kathryn McHugh Van Horn · 4 days 11 hours 35 mins ago

Can't log on... what the heck?

Kathleen Leeks · 12 January 2014 - 15:32

TD Ameritrade has been down for me for the last hour or more. Certain functions are working slowly, but I can't bring up the charts. I wish they would post a notice telling us they are working on it and when it will be back

Sreedhar Vankayala · 12 December 2013 - 11:19

Login issue via chrome - I got response from TD Ameritrade. They say if you set the zoom of the browser on the page to 100% and then relogin, then it works. I tried and it worked. Hope this helps for some folks.

Pat Franks · 21 November 2013 - 11:08

When you log on, choose a different start page before pressing enter, such as "balances and positions". Do not use the default.

Jerry Hicks · 15 November 2013 - 15:45

It no longer works with CHROME -- how anoying. And their customer support SUCKS.

Richard Bell · 8 November 2013 - 16:54

Same, site loads when i use a book mark. Type my log in creds and it sits there and spins in chrome

レウェン レウェン · 7 November 2013 - 10:48

Down using google chrome

Smu Fimmu · 30 October 2013 - 08:01

I have login problem with Chrome (version 30.0) but not with IE 11. Seems to be a browser issue here. Alternatively, you can download thinkorswim desktop app from ameritrade to access your TDA accounts.

Dennis Platt · 12 October 2013 - 08:36

I get a "waiting for" message after typing my ID and Password, while using Google Chrome. Other browsers are fine

Tim Young · 16 September 2013 - 05:50

When i type in the answer to my security question- it goes back to the password page. won't work today!!!

Colleen Aller · 10 September 2013 - 13:09

Yes it's down!!!! Put on hold forever... Finally hung up. If this can't be fixed (been having the same problem everyday now for two weeks at closing only this time it happened 1/2 hour before closing) i plan to go to another trading site.

To Nancy (above) - I use Time Warner so it appears to be a TD AMERITRADE issue.

Nancy Noyes Abelmann · 31 May 2013 - 15:40

I have been having ongoing problems with logging into and navigating my TD Ameritrade account. My internet service provider is Comcast. I tried logging in at my daughter's, she has a different internet service provider, I had no problem at all. Are others with Comcast having this same problem?

Mike McKay · 9 December 2012 - 14:28

I can't log on, either. I'm quite annoyed. Why did they go down without any prior notification?? It is concerning that the only company that has control over my entire retirement savings is not able to keep their website up... I wonder if I should diversify my retirement savings among multiple institutions? It would seem so, if they cannot at least notify customers when their site goes down. Terrible contingency planning... Are they ISO certified? Probably not.

Chris Henn · 9 December 2012 - 14:22

TDAmeritrade is reporting a StackOverflowError right now.

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble.

Rate TD Ameritrade has been rated 1.6 out of 5 points. A total of 11 votes cast and 14 users reviewed the website.

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