website not working? Is it down right now? Server Status Check screenshot
SlingboxWebsite Name:
www.slingbox.comURL Checked:
Response Time:
Last Down:
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Slingbox Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
13:2245.87 ms. 
20:3347.86 ms.
23:0647.57 ms. 
07:3146.1 ms.
20:5646.24 ms. 
12:2948.4 ms.
15:3148.51 ms. 
22:2649.72 ms.
17:5249.85 ms. 
07:5453.01 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 18:26

We have tried pinging Slingbox website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Slingbox - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Carrie Tuttle · 7 June 2016 - 22:54
· · Chrome 29.0 on Windows

Everything else is woring on my Roku except for Sling. the circle keeps going round and program won't load. I resigned in and updated my account but nothing helps.

Nick Alina Dicoiu · 1 May 2016 - 03:38
· · Internet Explorer 11.0 on Windows

can connect my slingbox M1 thru phone network any idea?

Richard Bahnsen · 8 March 2016 - 15:10
· · Firefox 44.0 on Windows

Have a MS Surface Pro 3 / Win10 and cannot load the Slingbox plugin. Error message is: We're sorry, but your web browser, operating system, or the combination of both is not currently supported by the Slingplayer plug-in. Please use a different browser or click here for more information. Anyone experienced this and was able to sort it? Appreciate any advice.

Stacy Mendow Schambach · 7 February 2016 - 02:59
· · Chrome 48.0 on Windows

I have two M2's. I can connect to them with my Android phone, but not with PC's (tried 2 different ones) for the past 2 hours. Everything seems fine UNTIL I try to connect.

Daniel Boufant · 7 February 2016 - 02:56
· · Chrome 48.0 on Windows

I can't even access the slingbox site gives errorHTTP Status 404 -
type Status report
description The requested resource () is not available.
Apache Tomcat/7.0.6

Anthony S. Gullo · 7 February 2016 - 02:33
· · Chrome 48.0 on Mac

worked great until tonight what gives

Warner Miller Civitts · 30 January 2016 - 15:37
· · Chrome 47.0 on Mac

slingbox is undergoing maintenance right now please fix

Jesse Diehl · 25 October 2015 - 04:15
· · Safari 9.0 on Mac


Sylvia Williams · 27 September 2015 - 16:12
· · Firefox 40.0 on Windows

I can access sling thru my apps, but the website is down right now - keep getting a timed out message for the site - no matter how I try to access it.

Ryan Lancaster · 6 September 2014 - 16:46
United States · CenturyLink · Firefox 31.0 on Windows

I've got clear audio, but snow on video on my slingbox right now.

Lois Fusco · 17 July 2014 - 18:39
United States · Cox Communications · Safari 7.0.5 on Mac

It worked ok until today, signed on to the website, (new looking website) clicked watch and it initializes then goes to "refreshing" and that's it. So when will this be fixed??? Slingplayer works ok on my Note3.

RC Fox · 21 April 2014 - 23:20
Australia · Optus

New watch and not working at all for me. Server error has been the only response.

Mike Woods · 21 April 2014 - 22:51
United States · AT&T U-verse

Does any one know why they want us to connect to to watch? We used to be able to direct connect to our slingbox using slingmedia software.

Takashi Kondo · 15 February 2014 - 17:45
Singapore · SingNet Pte

Slingbox seems to be very slow this weekend.

Victor Rosa · 7 January 2014 - 13:07
United States · Bright House Networks

slingbox is down, not working at all, website

Simon Wells · 9 December 2013 - 22:26
United States · PAETEC Communications

Dec 9th.. Can't access

William Gonzalez · 10 November 2013 - 15:01
Germany · EWE-Tel

It´s Nov. 10 2913 And I can´t access my slingbox. Is it down ??

Kerri Parkinson · 22 September 2013 - 10:34
United States · AT&T U-verse

taking a significant amount of time to login in then even longer to connect to my slingbox. Ping from this site took 901 ms

Edgard Diaz · 22 September 2013 - 10:20
Panama · Cable Onda

Cannot connect with Laptop or iOS

Blair Cushing · 22 September 2013 - 10:10
United States · AT&T U-verse

Website not responding to watch from computer.

Claudine Blondeau · 13 September 2013 - 12:33
United States · Cox Communications

I can not get rid of the advertisement for the new sling box which I am not interested in at this time

Christopher Popper · 13 September 2013 - 06:13

Mobile / Tablet / PC all not connecting...

Jacque Lowman Schwartz · 12 September 2013 - 18:18
United States · AT&T U-verse

Can't connect to Slingbox at

Steve Spencer · 7 September 2013 - 18:12
Brazil · Virtua

My service is back at full speed. I am in Brazil watching US Comcast.

Brett Day · 7 September 2013 - 17:20
Canada · Execulink Telecom

I have service up now, but the slingbox to slingplayer speeds are way down at 300k, normally up at 5.3 mbps. Never seen this before. Cant even watch

John Lever · 7 September 2013 - 16:53
United States · Time Warner Cable

Yes, there is a public notice of service problems, particularly with authenticating users. Tablet/phone service seems to be affected now as well.

Brett Day · 7 September 2013 - 16:52
Canada · Execulink Telecom

I 100% agree with Steve I watch slingbox fron the UK in HD on the Sony google. The sync is bang on. I have full control of the SKY box, meaning DVR, ect. Never a problem. Like I said something in the system caused the outage and maybe its not a quick fix. Yeh, timing sucks. The slongboxes and the HD players are great

Clark McMillian · 7 September 2013 - 16:47
United States · Motorola

If you have the mobile app on your iphone/ipad or android device, the service still works.

Steve Spencer · 7 September 2013 - 16:35
Brazil · Virtua

I'm sure it sucks if you are a first time user and the service doesn't work. Having said that, I have been using a slingbox in Brazil originating in Illinois for almost 3 years with not a single problem or outage. All this from a service with no monthly fees. Hard for me to complain.

Samuel Herschbein · 7 September 2013 - 16:21
United States · Wave Broadband

I should have returned this POS when I could. It's way too much money for way too little. No DVR built in? Really? I use my Elgato Eye TV HD much more, the video framerate in full HD is radically faster than Slingbox. And eyeTV records to my computer.

The concept is good, the execution shoddy and incomplete.

Brett Day · 7 September 2013 - 16:12
Canada · Execulink Telecom

Ok Mitch, now I understand. I know there are others like Vulcano, not sure what they are compatible with. I just never had a problem with slingplayer or the slingbox in use

Ken Shebek · 7 September 2013 - 16:08
United States · Armstrong Cable Services

great, just bought the device 2 hours ago... not impressed... Still have the packaging... it's going back on best buys inventory in the a.m.

Mitch Gordon · 7 September 2013 - 15:53
United States · Bright House Networks

Thanks Brett. So it doesn't replace the slingbox service just another device to access your sllingbox feed, I was looking for a complete replacement of slingbox

Jay Troxell · 7 September 2013 - 15:50
Germany · Kabel Deutschland

This is totally ridiculous. Been down for almost 6 hours.. Way to crap the bed slingbox. How about you do these updates early tuesday morning like the rest of the technical world.

Brett Day · 7 September 2013 - 15:48
Canada · Execulink Telecom

Hey Mitch, the sony google is a stream player like a logitech or roku, but much better.. It has a built in slngplayer app which works great. I use it to view a slingbox in the UK and works flawlessly for 2 years until today. Something went wrong on their end.. If you are using the slingbox at your place and using the slingplayer when on the go it should work great when they fix what went wrong. You can view your tv from anywhere in the world.

Brian D Shaughnessy · 7 September 2013 - 15:37
Mexico · Uninet de C.V.

Presently in MX and my Android app is running like a frigiht train, no delays and syncs and HD pic. Problem seems to be the FREE site. I also tried the facebook plugin but could not log in at al. Also tried with Chrome and Google addons still POS.

Mitch Gordon · 7 September 2013 - 15:11
United States · Bright House Networks

Dang it. I paid $300 for this box a week ago for college football on Saturdays and it craps out on the first weekend. Whats this Sony Google, can I get that instead of Slingbox?

Jimmy Rudley · 7 September 2013 - 15:11
United States · Time Warner Cable

I can't login on my neotv max.

Andy Holt · 7 September 2013 - 15:09
United States · Cox Communications

I'm having problems with slingplayer over iPad and iPhone as well as slingplayer through WD Live... anyone else having the same problems?

Brett Day · 7 September 2013 - 15:04
Canada · Execulink Telecom

I am back up, BUT the connectivity speeds are HORRIBLE. Can NOT keep stream going. Totally unwatchable

Update: I give up for now. DOWN AGAIN. Sony google app usually plays flawlessly. Hope they get it fixed, . SPEEDS TOO

Brian D Shaughnessy · 7 September 2013 - 15:01
Mexico · Uninet de C.V.

let's see: SlingPlayer for Mobile is working. You have to pay for SlingPlayer for each of your mobile devices, I smell a dirty diaper in the basket...

Mitch Gordon · 7 September 2013 - 14:57
United States · Bright House Networks

OK, That was hours ago, what's the update

Michael Chumley · 7 September 2013 - 14:38
United States · AT&T U-verse

"Today, September 7, at approximately 10:45 am, Watch on and other features experienced a significant outage. At this time, systems are returning to normal, but there may still be some difficulties. We are working as hard as we can to resolve the problems.

"Although some users reported problems, generally SlingPlayer for Mobile Devices has been working normally. We know this has affected many of you, and we deeply regret the inconvenience! We will provide updates as we get more info."

-- The Sling Media Support Team

Jason Fisher · 7 September 2013 - 14:23
United States · Zito Media, L.P.

They didn't crash I called tech support they stated they are doing some updating today. But, I agree who does this on a Saturday during football season?

Mitch Gordon · 7 September 2013 - 14:10
United States · Bright House Networks

College football Saturday and Slingbox crashes. I was warned about their customer service. Maybe time to try a differennt brand box

Larry Quishenberry · 7 September 2013 - 14:04
United States · Charter Communications

yeah, it says its up & running but it keeps bouncing me back n forth between login pages but won't accept my login. very frustrating...

Todd Brasseaux · 7 September 2013 - 13:57
Germany · Kabel Deutschland

I agree. I've had it for a couple of years now and this has never happened.

Brett Day · 7 September 2013 - 13:53
Canada · Execulink Telecom

Hang in there. This is not the normal. I use it everyday for overseas and never had it down like this. The most I can recall down is like 10 minutes. That only once in maybe last month. Something is not right. Still cant connect. I normakky connect and watch tv for hours without a blurp

Glenn Corley · 7 September 2013 - 13:40
United States · Antietam Cable Television

Just bought Sling at Best Buy... can't get connected is this like this all the time... if so may get my money back

Chris Caenen · 7 September 2013 - 13:30
Netherlands · Ziggo

Even worse, on their own website it says: All Sing services are up and running.

Wilson Quan · 7 September 2013 - 13:16
United States · AT&T Internet Services

as of 1:16 pm PDT, slingbox is not working for me either.

Tim Cowell · 7 September 2013 - 12:57
United Kingdom · Virgin Media

Damn it this is what always concerned me about this hardware. You still need the internet and web site to watch shows inside my own network at home.

Brian D Shaughnessy · 7 September 2013 - 12:16
United States · General Motors Corporation

Updating during the day on football satgurday WTF They need to be taken out and... .Belkin @TV here I come.

Matthew Herrold · 7 September 2013 - 12:09
United Kingdom · BT

I just called. They said they are in the middle of upgrading their software. May take 2 more hours!

Ray May · 7 September 2013 - 12:08
United States ·

what a time for it to go down. get off your asses slingbox, and get your customers some f#!king service

Richard Descoteaux · 7 September 2013 - 11:50
Canada · Cogeco Cable

just sold and install a slingbox to my friend yesterday had a hard time to install the server was slow and this morning he call me to tell me that the box was not working i look bad LOL

Matthew Herrold · 7 September 2013 - 11:43
United Kingdom · BT

works on my tablet. down for everything else! My battery will run out before the end of the game!

Brett Day · 7 September 2013 - 11:33
Canada · Execulink Telecom

This is not the normal. I use it everyday and its never down. Server mist be having issues. If it does go down its usually only a few minutes for maintenance

Alison Bambalas Rosenow · 7 September 2013 - 11:27
United States · Comcast Cable

What a great time for site failure - during college football wedding season. Thanks slingbox

John Colovin · 7 September 2013 - 11:05
United States · AT&T U-verse

Great, don't use it often, now is the time I want to use it. Where is it? Not impressed

Joel Hardman · 7 September 2013 - 11:02
Italy · ENTER S.r.l.

Yeah, this stinks. I've never had this problem before!

Peter Lee · 7 September 2013 - 10:54
United States · Cable One

I'm not able to watch it on the site, but my phone is working but it's really laggy on my phone.

Brian D Shaughnessy · 7 September 2013 - 10:43
United States · General Motors Corporation

down for me since about 11am central (football game start)

Nathan Louque · 7 September 2013 - 10:40
United States · Comcast Cable

Same here..

Nadal Liu · 7 September 2013 - 10:34
Hong Kong · Hong Kong Broadband Network

i am having trouble watch on

Clint England · 7 September 2013 - 10:30
United States · Comcast Cable

anyone else having trouble?

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