website not working? Is it down right now? Server Status Check screenshot
Serve from American ExpressWebsite Name:
www.serve.comURL Checked:
Response Time:
Last Down:
Checking Serve from American Express
Please wait while we check the server...
Serve from American Express Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
18:478.2 ms. 
10:577.83 ms.
20:198.52 ms. 
12:177.16 ms.
19:218.55 ms. 
22:3918.06 ms.
03:366.96 ms. 
11:568.1 ms.
20:5910.85 ms. 
17:0219.21 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 18:42

We have tried pinging Serve from American Express website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Serve from American Express - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Kellisue Keely · 27 July 2016 - 12:52
· · Chrome 51.0 on Windows

Login is down.

Rob Perez · 26 April 2016 - 01:31
· · Chrome 49.0 on Windows

American Express Serve is definitely down today. I can't even log in through the computer, phone, or anything. I can't even view my money.

Laylas Insights · 16 March 2016 - 09:21
· · Chrome 49.0 on Windows

down atm1

PrettyBounce HairCompany · 12 December 2015 - 00:15
· · Chrome 39.0 on Android

Same exact issue, except mine was $200

Jeannette Terry · 11 December 2015 - 22:37
· · Chrome 47.0 on Windows

I am having same issue it is saying I got a 400$ withdraw I didnt get now it is saying I am broke WTH

Johnny Johnson · 30 October 2015 - 16:31
· · Firefox 41.0 on Windows

I can access the account page but can't make a deposit nor can I pay bills.

Jeremy Nachreiner · 9 October 2015 - 18:21
· · Chrome 45.0 on Android

Customer svs # down, cant get cash at ATM and mobile APP wont login either. Freaked me out at first. This is for Friday Oct 9th

Sascha Opdenkelder Napier · 25 September 2015 - 20:43
· · Safari 8.0 on iPhone

Site is up, secure login to account is down

Marina Riaje · 2 January 2014 - 10:01
United States · Massachusetts General Hospital

Cannot get through on my phones and my direct deposit has not posted to my account

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