website not working? Is it down right now? Server Status Check screenshot
MetLifeWebsite Name: Checked:
Response Time:
Last Down:
Checking MetLife
Please wait while we check the server...
MetLife Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
13:438.48 ms. 
17:417.26 ms.
19:426.49 ms. 
22:197.36 ms.
01:049.12 ms. 
14:1810.57 ms.
17:348.31 ms. 
20:028.61 ms.
12:328.78 ms. 
19:59136.06 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 20:46

We have tried pinging MetLife website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access MetLife - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Lisa Kinzey · 14 August 2016 - 18:14
· · Firefox 41.0 on Windows

Tried both Chrome and Firefox. Website comes up, but when you try to log in for your info, you get a technical message. This has been going on for two weeks now.

Shannon Elkins Kohler · 28 June 2016 - 01:21
· · Chrome 44.0 on Android

I cant log into my account. I keep getting an error saying there is a technical error

Davis Younts · 4 March 2016 - 12:40
· · Internet Explorer 11.0 on Windows

Down for past two days.

Jennifer Robins · 23 February 2016 - 17:15
· · Chrome 48.0 on Windows

Website is down, and so is the phone line. I'm unable to verify anyone's dental coverage. Had trouble for 2 days now!

Larry Hines · 10 February 2016 - 16:06
· · Chrome 41.0 on Windows

Website is up, but cannot do anything!
Metlife: Why are you having so much difficulty keeping your site operational? I hate seeing your cute Charlie brown "something went wrong" picture and I prefer I internet over a phone call.

Brett Barney · 15 January 2014 - 20:37
United States · Cox Communications

The website has been terrible this week. When I finally get logged in it won't let me open anything. After several attempts to open something it kicks me off the site again. We sit on hold for hours without anyone answering the phone as well. Seems like nobody is working there this week.

Russ Olstead · 24 September 2013 - 15:43
United States · Comcast Cable

Evidently website doesn't like Chrome browser. Firefox worked just fine.

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.