website not working? Is it down right now? Server Status Check screenshot
GrouponWebsite Name:
www.groupon.comURL Checked:
Response Time:
Last Down:
Checking Groupon
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Groupon Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
08:4114.8 ms. 
11:0314.96 ms.
13:0314.81 ms. 
15:4914.77 ms.
18:0614.82 ms. 
21:1314.87 ms.
23:2714.79 ms. 
02:2214.82 ms.
04:4314.87 ms. 
07:5314.87 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 08:50

We have tried pinging Groupon website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Groupon - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing
Top Comments ▼
Laura Stamp · 11 April 2014 - 06:21

Groupon is definitely experiencing technical difficulties right now. All deals (very few) are listed as $0 and sold out. Almost all of the categories show "No offers here" on my browser and phone.

Dawn Cross · 11 April 2014 - 06:07

The site is not bringing up deals and my app on my phone is not working either.

▼ Latest Comments
Neeman M · 11 April 2014 - 09:38

All other apps work group on app says server error status code420

Erik White · 11 April 2014 - 08:22

Same thing for me, all groupons are showing sold out and have errors.

Laura Willett · 11 April 2014 - 08:21

Can't access anything! My Groupon gift says the page doesn't exist and all deals show sold out??

Robin Hulleman-Smith · 11 April 2014 - 08:19

Been working on photos for my photo book so I can get it done today, that being said I can't even access my Groupon now because it says "internal cat error". Very frustrating!!!

Adam Slide · 11 April 2014 - 07:42

Down for me. All deals say sold out and I can't access My Groupons page.

Alicia Nicholson Richardson · 11 April 2014 - 07:33

Groupon site is down... everything says "sold out". Have refreshed, cleared my cookies, etc and the website is still down. The status needs to be updared from UP to DOWN.

Melissa Flores Schramp · 11 April 2014 - 07:26

I can't pull up my purchased Groupons. All deals are said to be soldout.

Jennifer Fan · 11 April 2014 - 07:25

Site is definitely down. Site doesn't load properly and deals are showing as expired.

Leigh Ayn Keith Haralambakis · 11 April 2014 - 07:17

all deals say sold out. my iphone app doesn't work either. can't access any of my groupons

Shannon Whaley · 11 April 2014 - 07:15

All deals say sold out.

Dene' Giuliano Ludwig · 11 April 2014 - 07:14

yes its down i can't pull an item i purchased yesterday!

Holly Neilson · 11 April 2014 - 07:03

cannot find deals, all are sold out and cannot pull purchased groupons.

Laura Stamp · 11 April 2014 - 06:21

Groupon is definitely experiencing technical difficulties right now. All deals (very few) are listed as $0 and sold out. Almost all of the categories show "No offers here" on my browser and phone.

Dawn Cross · 11 April 2014 - 06:07

The site is not bringing up deals and my app on my phone is not working either.

May Oliveros · 28 March 2014 - 08:56

still says forbidden

Madhura Joshi · 27 March 2014 - 08:48

the site is not working! keeps saying forbidden

Tyisha Fennell · 17 March 2014 - 08:35

its giving the 403 forbidden error and wont let me access at all and blamed it on my service provider

Abdul Rauf · 15 March 2014 - 15:36

I entered my Credit Card information on and after that I am unable to access groupon website and getting 403 Forbidden error message, any idea ?

Lauryn Elizabeth · 8 March 2014 - 07:37

Getting cat error

Scott Fong · 26 February 2014 - 12:46

Getting the cat error...

Christine D'Amico Ramirez · 24 February 2014 - 20:04

Broken links with cat face page for last 10 minutes

Stephanie Mccormick-Walter · 15 February 2014 - 07:48

Keep getting cat error

Kelsea Jackson · 10 February 2014 - 13:10

Groupon is not letting me sign in to view my groupons or sign my groupons

Timothy Fickett · 10 February 2014 - 08:07

keep getting "403 Forbidden nginx/1.2.9" when trying to view specific deals

Angela Mayhew-Groves · 31 January 2014 - 20:17

I've been trying all evening to get on the server to purchase some concert tickets that has only 5 days left! I am really frustrated right now!!

Stacy Welton · 30 January 2014 - 07:18

for me, the internal cat error appears only when trying to purchase "goods" All other categories will load without error.

Stacy Welton · 30 January 2014 - 07:01

internal cat error on laptop, desktop, and iphone???

Anne Kamath · 30 January 2014 - 06:59

Getting Internal Cat Error when trying to access Groupn. Its still down

Michelle Jenkins Hendrix · 30 January 2014 - 06:44

Cat error and VERY ANNOYING Groupon!!! How in the H do you stay in biz?

Joe Scotti · 30 January 2014 - 06:39

still getting cat error

Lisa Gray VandeGiessen · 30 January 2014 - 06:14

keep getting cat error. I need my voucher for today.

Ron Jacobs · 30 January 2014 - 06:09

Seems to me needs to update Groupon status, while I can "access" the site to get an error message, I cannot see deals in my area (or any other other except Chicago, apparently), no bigee really, I can live without Groupon.

Jody Rioux · 30 January 2014 - 05:24

Groupon is down, internal cat error. Need to print out a groupon, hope it comes back up soon!!!

Ron Jacobs · 30 January 2014 - 05:21

Attempt to follow link that worked yesterday results in "internal cat error" as does attempt to renew the link manually. Regina, SK

Sheri Ginsberg Rahn · 30 January 2014 - 05:17

Oops! Internal Cat Error message - online and via iPhone :(

Matthew Mason · 30 January 2014 - 05:02

Now it seems the site itself is quasi-working - still not letting me actually sign in or view anything that would require me to be logged in - anyone else still having that issue?

Tamika LovingLife Smith · 30 January 2014 - 04:59

they need to fix it asap... I am stressing over her I am addicted... lol strolling thru groupon is like reading the morning paper for me lol

Jonathan Fontaine · 30 January 2014 - 04:31

getting a Oops! Internal Cat Error message

Kelly Brent · 30 January 2014 - 03:26

getting an 'OOPS - Internal CAT Error" message when trying to get onto the site. also will not allow you to sign in or change current city/location from Chicago, IL.

Deb Smith · 27 January 2014 - 17:36

Can't access the site at all. Keep receiving a 403 Forbidden message.
Edit: Never mind. I forgot I was still connected to my work via VPN.

Elaine Harriott · 20 January 2014 - 02:29

I cannot see any deals on my screen just shows the categories is anyone having this problem

Sandy De Meis · 11 January 2014 - 19:31

trying to log on and I have reset my password over and over and its not taking. Anyone else having an issue?

Kimberly King · 9 January 2014 - 10:07

I can't get into Groupon at all I'm getting a blank white screen with this info: 403 Forbidden nginx/1.2.9

Paul Cunningham · 15 December 2013 - 01:24

can't access to buy just keeps sending confirm subscription then does'nt let you

Will Jenc · 30 November 2013 - 05:17

Also getting 403 Forbidden since yesterday afternoon - was trying to use the groupon bucks I received for Black Friday :-/

Jennifer Fan · 24 November 2013 - 08:26

Getting an 403 forbidden area since early this morning.

Yaneisy Vinas · 16 November 2013 - 19:42

it will not let me add my card

Katie Keung · 13 November 2013 - 05:45

403 Forbidden error this morning

Nok Supannee · 7 November 2013 - 16:02

can't access the site and show message "403 forbidden" since 2pm ct

Julie Kristen-Fun Stansberry · 6 November 2013 - 09:27

won't let me purchase saying that amount Amount is invalid. You must purchase exactly 1

Adem Robert Soria · 21 October 2013 - 10:23

Groupon is down

Caprice Conway · 19 October 2013 - 01:04

I can access my account options but when I try to view the current deals (under all tabs) page goes blank and I just get the message... waiting on but it never loads.

Uttam Dhakal · 18 October 2013 - 18:56

not loading dates for getaways. can't see the calendar

Mike Robinson · 27 September 2013 - 10:53

Site is reachable but returning a fallback "something broke" page.

Kathy Weir-West · 25 August 2013 - 10:34

when I go for details or to purchase, the page goes blank.

Maribel Baez · 1 August 2013 - 14:53

not loading only 200 ok :) wt

Beverly Beard · 24 July 2013 - 13:35

it comes up with a blank page and 200K in the left hand corner!

Robert Shawn Dennis · 23 June 2013 - 11:47

on my cell says an unknown error has occurred please try again

Geri Zerbini · 4 June 2013 - 18:41

I am getting white page with an error or groupon in another language.

Martha E Guardiola Reimer · 30 May 2013 - 11:51

Oops! Google Chrome could not find

Hope Ochoa · 30 April 2013 - 14:48

yes it is and when i finally viewed the page it was translated in Chinese and then in Russian and im getting really impatient

Katie Kunz · 22 March 2013 - 13:35

Try this number -

Heather Schmidt · 22 March 2013 - 13:32

Whats the phone number to contact them?

Katie Kunz · 22 March 2013 - 13:32

Especially annoying since I bought a bustedTees one and their 40% off sale ends in 30 mins haha.

Julie Wiebell · 22 March 2013 - 13:31

Can access site, but not my GroupOns... keep getting routed back to daily deal page. Bought Starbucks deal earlier today and recceived email 3 hours ago that there was a problem with the order and to contact GroupOn. On hold now with 90 calls ahead of me and an estimated 11 minute wait.

Heather Schmidt · 22 March 2013 - 13:31

So frustrating! They should know putting up a really good deal would overload their server!

Katie Kunz · 22 March 2013 - 13:29

Same here - trying to access "my groupons" and redirects me to featured deal.

Candy Meier Goulette · 22 March 2013 - 13:27

Groupon has been down for the past 2 1/2 hours -- I'm guessing the Starbucks deal crashed it. Hope they can fix soon...

Sharon Tessier Weinmann · 22 March 2013 - 13:04

Have not been able to buy a groupon today, at least for the last 2 hours.

Heather Schmidt · 22 March 2013 - 12:59

its not working right

Robert A. Webb · 22 March 2013 - 12:53

I cant access "my groupons", redirects me to featured deal.

Carrie Anadiotis · 22 March 2013 - 12:44

Won't let me go to the "My Groupons" page and won't let me message Customer Service.

Wynston Williams · 22 March 2013 - 12:28

Not able to view my groupons right now, keep getting sent back to featured deal. ugh

Dustin Graves · 22 March 2013 - 12:21

404 Not Found, Server Error, Server Error 200, iphone web, ipad app, & iphone app.

Sherry Bednar-Padgett · 22 March 2013 - 12:06

I think the Starbucks deal broke groupon...

Michelle Webster · 6 March 2013 - 13:50

Groupon is down... on my end anyway...

Jason T. Corpse · 21 February 2013 - 11:58

"200 OK :)" is what I get... what the hell?

Katie Slavnik · 19 February 2013 - 20:32

been having problems accessing groupon all day today.

Heather Morton · 22 January 2013 - 09:17

all other sites ok - Groupon not loading

Patrick Kernisant · 17 January 2013 - 18:59

all other sites ok - Groupon not loading

Abionca Artelia Jones · 26 December 2012 - 21:13

Keeps redirecting to Australia site which Google Chrome keeps throwing up a red flag

Lynn Goldberg · 26 December 2012 - 12:56

The site is working for making purchases but when you try to redeem them you get a message saying "no input file received." You get the same message when trying to contact Customer Service.

Tracy Hanna · 20 December 2012 - 11:57

This site is not working

Margie Faires Abel Gerdes · 6 August 2012 - 09:56

groupon is still down

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Rate Groupon has been rated 2.7 out of 5 points. A total of 18 votes cast and 84 users reviewed the website.

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