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Groupon Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
09:047.25 ms. 
11:2319.87 ms.
13:3020.46 ms. 
15:336.9 ms.
17:3510.6 ms. 
19:417.83 ms.
21:477.95 ms. 
00:0714.92 ms.
02:0821.48 ms. 
04:198.51 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 04:24

We have tried pinging Groupon website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Groupon - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 12 HOURS ...
Alina Cleaver · 5 hours 12 mins ago
· · Chrome 30.0 on Android

Error 403 this site is not working

Tinker Belle · 9 hours 29 mins ago
· · Safari 9.0.1 on Mac

my credit cards were not accepted by groupon , then all 5 cards were hacked. other people are now using my credit card information.

Thousand of dollars have been stolen from me.

Jennifer Flory · 1 day 2 hours ago
· · Firefox 42.0 on Windows

Keep getting a error 403 on the Groupon site.

▼ LAST 7 DAYS ...
Morgan Bair · 2 days 8 hours ago
· · Internet Explorer 11.0 on Windows

While i was trying to checkout it kept telling me my billing information was not being saved? and now its telling me "403 something broke" and when i try and reload the page on my laptop and cell phone it says the same thing... am i alone with this issue?

Sheila Tresidder · 2 days 11 hours ago
· · Safari 9.0.1 on Mac

why cant i buy voucher on groupon

Ellen Nuebel · 2 days 13 hours ago
· · Firefox 42.0 on Windows

Added items to my Cart but it won't let me check out

Michelle Leo · 3 days 1 hour ago
· · Safari 600.1.4 on iPhone

Groupon isn't working for me.. I keep getting a msg Groupon is experiencing technical difficulties, try again later.

Marya Jean Bland · 3 days 1 hour ago
· · Chrome 46.0 on Windows

I try to view a deal and I get either the green cat or the homepage again. Please fix this!!!!!

Christa Murillo · 3 days 1 hour ago
· · Safari 9.0 on iPhone

Cannot view any deals. It either refreshes back to the homepage or directs yo an internal error page with a green cat graphic..

Brenda Seymour · 3 days 2 hours ago
· · Chrome 42.0 on Windows

I've been trying to make a purhase but when I hit BUY it takes me to an error page. I've tried quite a few times. I did the test and it says the site is working but can't make a purchase and the item I want to purchase is going to expir. :(

Samantha Bentley · 3 days 2 hours ago
· · Chrome 46.0 on Android

I can't check out.. I've refreshed, restarted, and still an's been over an hour

Linda Moss Nauman · 24 November 2015 - 06:59
· · Firefox 42.0 on Windows

when I pul up the groupon site i cannot see the full page-no scrolling across only up and down.

Renee Margaret Trudeau · 23 November 2015 - 21:31
· · Chrome 46.0 on Mac

I haven't been able to go to the Groupon site for about three days now. But when I checked it says it is working and it is just me. All my other site attempts are working. It is just groupon that doesn't work. Oh well I guess I am saving money.

Terri Gliatti · 23 November 2015 - 19:52
· · Internet Explorer 11.0 on Windows

The system has to be down, I've tried it on three mediums, no way to get on.

Terri Gliatti · 23 November 2015 - 19:50
· · Internet Explorer 11.0 on Windows

Yes, it says something's broke. I have a groupon that expires this week and an appointment for the massage tonight, but if I can't get on I don't even have the voucher or the address. A bit frustrating.

Bill Breshears · 23 November 2015 - 14:54
· · Chrome 46.0 on Chrome OS

Can't access groupon.. get a message that says 502 something broke.

▼ LAST 30 DAYS ...
Mason Mcmanus · 23 November 2015 - 04:23
· · Chrome 46.0 on Android

Won't even open the site tryd on 3 computers

Karen Latham Good · 22 November 2015 - 14:54
· · Firefox 42.0 on Windows

trying to log on so I can purchase more gifts

Rachel Sharp · 18 November 2015 - 11:29
· · Chrome 45.0 on Windows

Unable to login so I can track my purchased goods.

Tammy Gail · 16 November 2015 - 19:38
· · Chrome 46.0 on Windows

your site has been down all day, guys....

Agatha Omamogho · 16 November 2015 - 14:32
· · Safari 9.0 on iPad

I have recently signed up to Groupon but I am unable to email stating password reset has been sent to my email has not been received despite several attempts ...this is frustrating as I cannot use the site...any help?

Susan Spacht Donmoyer · 15 November 2015 - 19:09
· · Chrome 46.0 on Chrome OS

Have not been able to get the website for over a week and I need to print out my most recent groupon for a car cleaning appointment I have in 2 days! I keep getting the "error" page. I live in PA, USA. near Philadelphia.

Dana Hurt · 15 November 2015 - 05:55
· · Chrome 34.0 on Android

Is it saying it's down because I am trying to return an item

Dianne Miller · 13 November 2015 - 15:24
· · Chrome 46.0 on Windows

HTTP 502 Error
Cleared my browser's cache. No luck :'(

Paresh Gabani · 12 November 2015 - 21:45
· · Safari 9.0 on iPhone

App is down

Megan Hoyle · 11 November 2015 - 10:00
· · Chrome 33.0 on Linux

It has been down for days! Or is it just me?

Liz Healey · 10 November 2015 - 16:29
· · Safari 9.0 on iPad

Http 403 Error. In the middle of purchasing the Starbucks gift card for my husband.

Gemma Jb-lr Jayne · 8 November 2015 - 18:38
· · Chrome 46.0 on Android

I've purchased from groupon but now it's saying an unknown error has occured when will I get the vouchers for me to print off as I need them for tomorrow xx

John Milne · 7 November 2015 - 13:21
· · Internet Explorer 11.0 on Windows

groupon wont let me buy now

Daniel Fogel · 6 November 2015 - 03:24
· · Firefox 41.0 on Windows

Broken now as well

Jennifer Haas · 29 October 2015 - 02:44
· · Safari 9.0 on iPhone

403 error....something is broken

That is the error I got when I go to the main page.

Steven Jurman · 27 October 2015 - 14:23
· · Firefox 41.0 on Windows

Not working in any of my browsers: Firefox, Internet Explorer, Microsoft Edge nor Chrome: "Oops! Internal Error" Groupon thinks it's my computer, but same problem on ALL of my computers. Browser cache & cookies cleared, but still not working. Come on, groupon, please fix this!

Betina Frisone · 25 October 2015 - 18:50
· · Chrome 46.0 on Windows

The 502 Error (Oops! Internal error) is with Chrome only.
Opened in Firefox just fine. So, what's the issue and how to fix it?

Vamshitha Choul · 25 October 2015 - 17:43
· · Chrome 45.0 on Linux

403 error.
Oops! Internal Error
Something went wrong with the page you requested. Try refreshing. If that doesn't work, click the button below to browse all of our amazing deals.
OCtth afternoon.

LeAnna Kent · 16 October 2015 - 16:15
· · Chrome 46.0 on Windows

I cannot get on Groupon to download my code :( I keep gettin "Oops! Internal Error"

Magda Ortega · 14 October 2015 - 16:37
· · Chrome 45.0 on Windows

I had the same problem today(10/14/15), "internal error" and it does not take me anywhere. Also, I never have the way to contact the customer service, it is a nightmare.

Dutch Knight · 24 September 2015 - 03:57
· · Chrome 45.0 on Windows

For 2 consecutive days now, upon making an order, having filled out all the info (pfff) the message 'We've god BAD news....... blablabla, with a huge 500 displayed whatever that means.
Thats it groupon, finished with you! bye bye

Sarah Hopkin · 11 September 2015 - 20:30
· · Safari 7.0 on iPhone

I don't seem to be able to get a password request. I have tried MANY times now

Lisa McBride · 11 September 2015 - 15:44
· · Safari 8.0 on iPad

Every time I press on a deal it says oops internal error! Tried refreshing. Last night tried to buy a deal it wouldn't let me

Katherine Gray · 28 August 2015 - 22:56
· · Silk 3.68 on Kindle Fire

Argh! Have not been able to login to UK groupon site all day. Rubbish

Andrea MacDonald · 28 August 2015 - 18:49
· · Chrome 44.0 on Windows

Come on Groupon!! We want to buy your products but it's still not possible! If I lose out on this offer I will be very disappointed and I'm sure thousands of others will be too!!

Polly 'pj' Hawcroft · 28 August 2015 - 14:03
· · Internet Explorer 11.0 on Windows

Not working, cat error and can't pay if I can even get the deal to load, been trying for three hours.

Betsy Hume Madden · 11 November 2014 - 10:01
· · Chrome 38.0 on Chrome OS

Groupon server itself seems to be up, but when I try to purchase a Groupon I get "Gateway error: Couldn't resolve host name."

Prabhat Mohapatra · 9 September 2014 - 10:11
United States · Optimum Online · Chrome 34.0 on Windows

I've tried several times today to buy something through Groupon, but the sale never goes through. A popup says That's Odd, with a circle that just keeps spinning.

Luke Augustyn · 10 August 2014 - 13:09
United States · Tulane University · Safari 7.0.5 on Mac

Groupon is down on using desktop browsers. The homepage reads: 403 Forbidden

Holly Struna Womack · 18 July 2014 - 08:46
United States · WideOpenWest · Chrome 36.0 on Windows

When I try to purchase a good, I get a message saying "Thats odd" and it processes indefinitely. I never actually complete the purchase.

Lily Hsieh · 1 June 2014 - 17:39
United States · Optimum Online · Internet Explorer 11.0 on Windows

I've been trying to log in for days. Customer service or F&Q don't work either, all gets HTTP403.

Beverly Byrd · 1 June 2014 - 11:07
United States · Comcast Cable · Internet Explorer 9.0 on Windows

I have been trying to get on to the website for a few days to purchase a getaway. For whatever reason, I am getting a 403 forbidden error. I have tried using Firefox and Chrome as Windows Explorer was the original browser that returned the 1st error message. Now, all of the browsers have the same error message. Please provide information on how to fix this issue on my home computer.

Larry Collins · 29 May 2014 - 13:27
United States · AT&T U-verse · Firefox 29.0 on Windows

groupon may as well be down, can't contact customer support can't get to my groupons, no customer support, can't email them!!!

Joan Marie Liwanag-Williams · 29 May 2014 - 11:31
United States · AT&T Internet Services · Chrome 35.0 on Windows

I can view all deals and what not but when I try to sign in, it shows error. Also when I try to purchase, it shows error.

Beverly Byrd · 24 May 2014 - 10:45
United States · Comcast Cable · Internet Explorer 9.0 on Windows

I've been trying to purchase a few groupon deals and the server returns a 403 error when I try to login. This has been going on for about 3 days now.

Bonita Bryant · 17 May 2014 - 09:45
United States · Time Warner Cable · Firefox 29.0 on Windows

I haven't been able to click on BUY on the Groupon page for several weeks. Have any of you found a solution?

Joan Maccutcheon · 13 May 2014 - 19:03
Canada · Shaw Communications · Chrome 34.0 on Mac

"problem submitting your order" comes up, all of the time, but I'm not having issues with any other site

Erik White · 11 April 2014 - 08:22
United States · AT&T Services

Same thing for me, all groupons are showing sold out and have errors.

Laura Willett · 11 April 2014 - 08:21
United States · AT&T U-verse

Can't access anything! My Groupon gift says the page doesn't exist and all deals show sold out??

Robin Hulleman-Smith · 11 April 2014 - 08:19
United States · CenturyLink

Been working on photos for my photo book so I can get it done today, that being said I can't even access my Groupon now because it says "internal cat error". Very frustrating!!!

Adam Slide · 11 April 2014 - 07:42
United States · NCR Corporation

Down for me. All deals say sold out and I can't access My Groupons page.

Alicia Nicholson Richardson · 11 April 2014 - 07:33
United States · North Carolina Research and Education Network

Groupon site is down... everything says "sold out". Have refreshed, cleared my cookies, etc and the website is still down. The status needs to be updared from UP to DOWN.

Melissa Flores Schramp · 11 April 2014 - 07:26
United States · AT&T Services

I can't pull up my purchased Groupons. All deals are said to be soldout.

Jennifer Fan · 11 April 2014 - 07:25
United States · Comcast Cable

Site is definitely down. Site doesn't load properly and deals are showing as expired.

Leigh Ayn Keith Haralambakis · 11 April 2014 - 07:17
United States · Time Warner Cable

all deals say sold out. my iphone app doesn't work either. can't access any of my groupons

Holly Neilson · 11 April 2014 - 07:03
United States · University of Michigan Medical Center (MCIT)

cannot find deals, all are sold out and cannot pull purchased groupons.

Laura Stamp · 11 April 2014 - 06:21
United States · Google

Groupon is definitely experiencing technical difficulties right now. All deals (very few) are listed as $0 and sold out. Almost all of the categories show "No offers here" on my browser and phone.

Dawn Cross · 11 April 2014 - 06:07
United States · CERFnet

The site is not bringing up deals and my app on my phone is not working either.

Tyisha Fennell · 17 March 2014 - 08:35
United States · Verizon FiOS

its giving the 403 forbidden error and wont let me access at all and blamed it on my service provider

Abdul Rauf · 15 March 2014 - 15:36
Canada · Telus Communications

I entered my Credit Card information on and after that I am unable to access groupon website and getting 403 Forbidden error message, any idea ?

Kelsea Jackson · 10 February 2014 - 13:10
United States · AT&T U-verse

Groupon is not letting me sign in to view my groupons or sign my groupons

Timothy Fickett · 10 February 2014 - 08:07
United States · Cox Communications

keep getting "403 Forbidden nginx/1.2.9" when trying to view specific deals

Angela Mayhew-Groves · 31 January 2014 - 20:17
United States · Verizon FiOS

I've been trying all evening to get on the server to purchase some concert tickets that has only 5 days left! I am really frustrated right now!!

Stacy Welton · 30 January 2014 - 07:01
United States · Armstrong Cable Services

internal cat error on laptop, desktop, and iphone???

Edit: for me, the internal cat error appears only when trying to purchase "goods" All other categories will load without error.

Anne Kamath · 30 January 2014 - 06:59
Canada · Bell Canada

Getting Internal Cat Error when trying to access Groupn. Its still down

Michelle Jenkins Hendrix · 30 January 2014 - 06:44
United States · AT&T U-verse

Cat error and VERY ANNOYING Groupon!!! How in the H do you stay in biz?

Ron Jacobs · 30 January 2014 - 06:09
Canada · Access Communications

Seems to me needs to update Groupon status, while I can "access" the site to get an error message, I cannot see deals in my area (or any other other except Chicago, apparently), no bigee really, I can live without Groupon.

Jody Rioux · 30 January 2014 - 05:24
United States · Comcast Business Communications

Groupon is down, internal cat error. Need to print out a groupon, hope it comes back up soon!!!

Ron Jacobs · 30 January 2014 - 05:21
Canada · Access Communications

Attempt to follow link that worked yesterday results in "internal cat error" as does attempt to renew the link manually. Regina, SK

Matthew Mason · 30 January 2014 - 05:02
United States · Conway Corporation

Now it seems the site itself is quasi-working - still not letting me actually sign in or view anything that would require me to be logged in - anyone else still having that issue?

Tamika LovingLife Smith · 30 January 2014 - 04:59
United States · Waste Management

they need to fix it asap... I am stressing over her I am addicted... lol strolling thru groupon is like reading the morning paper for me lol

Kelly Brent · 30 January 2014 - 03:26
United States · Bright House Networks

getting an 'OOPS - Internal CAT Error" message when trying to get onto the site. also will not allow you to sign in or change current city/location from Chicago, IL.

Deb Smith · 27 January 2014 - 17:36
United States · NCS Pearson

Can't access the site at all. Keep receiving a 403 Forbidden message.
Edit: Never mind. I forgot I was still connected to my work via VPN.

Elaine Harriott · 20 January 2014 - 02:29
United States · Verizon Internet Services

I cannot see any deals on my screen just shows the categories is anyone having this problem

Sandy De Meis · 11 January 2014 - 19:31
United States · Cox Communications

trying to log on and I have reset my password over and over and its not taking. Anyone else having an issue?

Kimberly King · 9 January 2014 - 10:07
United States · AT&T Services

I can't get into Groupon at all I'm getting a blank white screen with this info: 403 Forbidden nginx/1.2.9

Paul Cunningham · 15 December 2013 - 01:24
United Kingdom · Virgin Media

can't access to buy just keeps sending confirm subscription then does'nt let you

Will Jenc · 30 November 2013 - 05:17
United States · Cox Communications

Also getting 403 Forbidden since yesterday afternoon - was trying to use the groupon bucks I received for Black Friday :-/

Julie Kristen-Fun Stansberry · 6 November 2013 - 09:27
United States · San Jose State University

won't let me purchase saying that amount Amount is invalid. You must purchase exactly 1

Caprice Conway · 19 October 2013 - 01:04
United States · Windstream Communications

I can access my account options but when I try to view the current deals (under all tabs) page goes blank and I just get the message... waiting on but it never loads.

Geri Zerbini · 4 June 2013 - 18:41
United States · Verizon Internet Services

I am getting white page with an error or groupon in another language.

Hope Ochoa · 30 April 2013 - 14:48
United States · CenturyLink

yes it is and when i finally viewed the page it was translated in Chinese and then in Russian and im getting really impatient

Katie Kunz · 22 March 2013 - 13:35
United States · Level 3 Communications

Try this number -

Katie Kunz · 22 March 2013 - 13:32
United States · Level 3 Communications

Especially annoying since I bought a bustedTees one and their 40% off sale ends in 30 mins haha.

Julie Wiebell · 22 March 2013 - 13:31
United States · Charter Communications

Can access site, but not my GroupOns... keep getting routed back to daily deal page. Bought Starbucks deal earlier today and recceived email 3 hours ago that there was a problem with the order and to contact GroupOn. On hold now with 90 calls ahead of me and an estimated 11 minute wait.

Heather Schmidt · 22 March 2013 - 13:31
United States · Charter Communications

So frustrating! They should know putting up a really good deal would overload their server!

Katie Kunz · 22 March 2013 - 13:29
United States · Level 3 Communications

Same here - trying to access "my groupons" and redirects me to featured deal.

Candy Meier Goulette · 22 March 2013 - 13:27
United States · XO Communications

Groupon has been down for the past 2 1/2 hours -- I'm guessing the Starbucks deal crashed it. Hope they can fix soon...

Sharon Tessier Weinmann · 22 March 2013 - 13:04
United States · Charter Communications

Have not been able to buy a groupon today, at least for the last 2 hours.

Carrie Anadiotis · 22 March 2013 - 12:44
United States · Verizon FiOS

Won't let me go to the "My Groupons" page and won't let me message Customer Service.

Wynston Williams · 22 March 2013 - 12:28
United States · RCN

Not able to view my groupons right now, keep getting sent back to featured deal. ugh

Dustin Graves · 22 March 2013 - 12:21
United States · Comcast Cable

404 Not Found, Server Error, Server Error 200, iphone web, ipad app, & iphone app.

Abionca Artelia Jones · 26 December 2012 - 21:13
United States · Verizon Internet Services

Keeps redirecting to Australia site which Google Chrome keeps throwing up a red flag

Lynn Goldberg · 26 December 2012 - 12:56
United States · Verizon Internet Services

The site is working for making purchases but when you try to redeem them you get a message saying "no input file received." You get the same message when trying to contact Customer Service.

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