Experian.com website not working? Is it down right now?

Experian.com Server Status Check
experian.com screenshot
ExperianWebsite Name:
www.experian.comURL Checked:
Response Time:
Last Down:
Checking Experian
Please wait while we check the server...
Experian Website Status History
Experian.com server report and response time

The above graph displays service status activity for Experian.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
20:4238.05 ms. 
23:1240.95 ms.
09:0937.64 ms. 
12:5838.02 ms.
23:2938.13 ms. 
02:5738.23 ms.
08:1638.66 ms. 
14:3438.25 ms.
19:3038.47 ms. 
22:0941.25 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:46

We have tried pinging Experian website using our server and the website returned the above results. If experian.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Experian - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Experian.com?
Rick Valdes · 10 May 2016 - 03:26
· · Chrome 49.0 on Android

Experian not working for me either

Ternee Shakeyla Moye-Lockett · 10 May 2016 - 02:29
· · Chrome 50.0 on Android

It's down. Ugh

Chrystal Shaffer · 10 May 2016 - 00:44
· · Chrome 50.0 on Windows

this site is down for me. What a pain in the ass.

Chrys Gregoire · 2 May 2016 - 20:45
· · Firefox 45.0 on Windows

Having issues today, not able to pull reports

Aldo Payan · 7 October 2015 - 00:24
· · Chrome 45.0 on Windows

In our business we use the Experian page quite often, and we have tried on several occasion to log in using different report numbers for different people and we are not having any luck getting in either. We have tried looking for alternate web pages but it seems that all the satallite pages they had were deactivated. We've called Experian with an attempt to ask about the website and of course they were clueless. It seems like if it is not one thing with Experian it is another.

Michelle Avery · 30 September 2015 - 17:08
· · Firefox 38.0 on Windows

Got an Experian report number but since Experian changed their website now it will not allow me to access my credit report with the report number I have. Gives me a message unable to honor your request. Then I try to fill out my personal info to access it that way and just get the same message. I went to a different computer and tried to access my finance's Experian report with the number we have and got the same message. Also before when I was able to access my report and disputed some things that were inaccurate it now will not let me dispute the accounts again because they state they've already been previously disputed. Well news flash Experian I'm disputing them again because your company still has not updated the account properly. Equifax and Transunion had no problem updating the account. Experain is nothing but a bunch of lazy people collecting a paycheck instead of doing their jobs. You should be allowed to dispute any account as many times as you want like Equifax and Transunion has it. If Experian would just update the account like their suppose to then I wouldn't have to dispute it again. That why Experian has many lawsuites against them because of crap like this. FIX YOUR WEBSITE. I want to be able to get or access my Experian report whenever I wish. That is my right.

Rachael Mitchell · 7 June 2014 - 04:54
United Kingdom · Virgin Media · Firefox 29.0 on Windows

I'm having the same issues as AnnieJo Walker and have been since last night. What is causing this issue with Experian?

AnnieJo Walker · 6 June 2014 - 15:07
United Kingdom · BT · Chrome 35.0 on Windows

i cant log in it says page you are requesting is unavailable

Pamela Buck · 1 May 2014 - 11:05
United States · Cogent Communications

Experian does not recognize me, even though Transunion and Equifax do, using exactly the same information. The web site also hangs up when trying to order a credit report.

Duncan Bray · 22 February 2014 - 08:50
United Kingdom · BT

keep getting same page/report from 2 days ago follows by an email apologising for me not being able to log in !?!

Dee Nice · 5 February 2014 - 15:01
United States · Optimum Online

Experian may be up but it's login page is not reachable

Theresa Saleeby Awad · 7 September 2013 - 07:45
United States · Comcast Cable

server too busy message

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