website not working? Is it down right now? Server Status Check screenshot
BitdefenderWebsite Name:
quickscan.bitdefender.comURL Checked:
Response Time:
Last Down:
Checking Bitdefender
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Bitdefender Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
14:4612.07 ms. 
18:096.72 ms.
22:3412.65 ms. 
11:339.05 ms.
16:027.34 ms. 
20:097.31 ms.
13:008.31 ms. 
15:326.5 ms.
19:507.07 ms. 
03:318.25 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 18:48

We have tried pinging Bitdefender website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Bitdefender - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Ian Spence · 16 June 2016 - 08:57
· · Chrome 51.0 on Windows

I keep getting a pop up saying can not connect to bitdefender central.

April Cousins · 31 May 2016 - 19:44
· · Chrome 50.0 on Windows

On one of my computers I am able to update, but frequently during the day since last Thursday I get popups that say unable to connect to the Bitdefender server. They are very annoying when working on a large project as it takes the focus away from the work and to the pop up.I do not receive those popups on the other computer.

Kelly Smith · 12 May 2016 - 23:15
· · Chrome 50.0 on Windows

The main Avangate website isn't allowing me to renew my license. Clicking the payment button does nothing.

Rosemary Wrigley · 13 February 2016 - 12:07
· · Chrome 48.0 on Android

I have critical error message and no bitdefender

Missy Parker · 9 November 2015 - 16:12
· · Firefox 42.0 on Windows

Saying unexpected error check internet connection, not the issue, cant login.

Carol Carrick · 27 August 2015 - 02:40
· · Safari 7.0 on iPhone

Tried on 3 different devices.. Bitdefender is not working

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