website not working? Is it down right now? Server Status Check screenshot
AT&TWebsite Name:
www.att.comURL Checked:
Response Time:
Last Down:
Checking AT&T
Please wait while we check the server...
AT&T Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
08:286.2 ms. 
11:256.29 ms.
13:2914.86 ms. 
15:307.85 ms.
17:436.48 ms. 
19:446.08 ms.
21:547.57 ms. 
00:046.16 ms.
02:079.94 ms. 
04:1225.25 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 05:09

We have tried pinging AT&T website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access AT&T - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 12 HOURS ...
Susan Allen Brahm · 2 hours 9 mins ago
· · Firefox 42.0 on Windows

No phone service ......all 4 of the phones on my account say no service. I am connected to wifi so I can messenger on fb. (I have paid my bill!!!) beaver county pa

LaDonna Reynolds · 1 day 3 hours ago
· · Safari 9.0 on iPhone

No internet service

▼ LAST 7 DAYS ...
Loda Maynor · 3 days 4 hours ago
· · Chrome 42.0 on Windows

No u-verse internet, Clarksdale, MS.

Elizabeth Chatov · 3 days 17 hours ago
· · Chrome 34.0 on Android

No uverse, no internet. ATLANTA

▼ LAST 30 DAYS ...
Madison Oates · 22 November 2015 - 06:46
· · Chrome 46.0 on Windows

No broadband service. Day 3.

Doane Sells · 20 November 2015 - 22:19
· · Internet Explorer 11.0 on Windows

no phone 4 th day -reported online -nothing has changed

DesirĂ©e Dillon · 12 November 2015 - 18:33
· · Safari 8.0.8 on Mac

Anyone else having issues in Galveston today?

Carl Toles · 11 November 2015 - 00:30
· · Chrome 46.0 on Windows

I received a few emails at 10:20 today and then nothing until about 4pm. I wonder what is going on. Was waiting on a important email about some sponsorship, hope I didn't miss it.

Lynn Marks · 10 November 2015 - 23:38
· · Internet Explorer 11.0 on Windows

Haven't received any email on my account all day (November 10, 2015). I can send, but I can't receive. Also people are receiving my emails but I haven't received any incoming email. (Fort Worth, Texas area)

Marilyn Tortorice · 10 November 2015 - 22:43
· · Chrome 46.0 on Mac

cant get into 11-15-15 is the servers down

Kim Martin Chitwood · 8 November 2015 - 04:28
· · Chrome 34.0 on Android

Ive been trying to use the att website the last 2 days and its much longer is it going to be down?

Rebecca Buchanan · 2 November 2015 - 22:42
· · Chrome 46.0 on Windows

Nov 2, 2015 All day it goes on and off I mean ALL DAY! It is really annoying cannot even eatch a full video this way.

Rachael Eden Stewart · 28 October 2015 - 00:41
· · Safari 8.0 on iPad

Both my husband and I can not make calls from our cell phones. Internet is working though.

Richard Stutts · 23 October 2015 - 15:03
· · Safari 9.0 on iPad

My mother-in-law can't get on the Internet and her hearing imparement close caption phone is not working. Her phone number is 704-873-8314

Paul Campbell · 21 October 2015 - 04:26
· · Chrome 46.0 on Windows


Chris Moser · 16 October 2015 - 15:24
· · IEMobile 11.0 on Windows Phone

Att DSL is out in Upstate South Carolina. Suppose to be up by 10:24 am est. Currently 11:20 am est, still down....go figure! Att is the worst Internet provider I have ever had. But, the service reps have always treated me well. They still make Verizon look like a Third World provider.

Elaine Donohue Murphy · 28 September 2015 - 18:32
· · Chrome 45.0 on Android

AT&T wireless service is out here in Myrtle Grove area of Wilmington NC since yesterday.

Jon Kerr · 25 September 2015 - 20:54
· · Chrome 45.0 on Windows

very little service for me today in 92056 I get one bar at the most in my house which is usually pretty reliable. I have reset the network settings but no change.

Karen Hardin · 23 September 2015 - 02:40
· · Chrome 28.0 on Android

Not able to call out or get calls in. Zip code USA 32218. Area code 904. Jax fl.

Christy Koss · 9 September 2015 - 15:05
· · Chrome 45.0 on Windows

located In Topeka Kansas and All phones in house hold are Contracted with At&t Service cant make or reieve calls but texting is possible with multiple attempts

Gloria Gilard Burchfield · 6 September 2015 - 16:22
· · Firefox 40.0 on Windows

For 2 days, intermittent internet connection. Reloads itself. Crystal Lake, Ilinois

Laurie Ragan Scaglione · 5 September 2015 - 06:26
· · Internet Explorer 10.0 on Windows

Phones down again in Inverness Fl. Come on AT&T..Will be changing mobile carrier ASAP!!!!!

Roxann Combs-O'Connor · 27 August 2015 - 11:45
· · Safari 8.0.5 on Mac

The website won't let my login the circle just spins, its been that way since yesterday.

Kara M. Souza · 25 August 2015 - 12:37
· · Chrome 44.0 on Mac

TRied to upgrade a phone yesterday and today, keeps boothing me out and wont take me through the process. VERY frustrating. I have done nothing but complain about Att and Uverse the past two years...don't know why I stay

Micah Judd · 25 August 2015 - 06:22
· · Chrome 44.0 on Android

We don't have any u verse service. What are we going to do?! This seems to be happening more and more lately. Apocalypse or just a crappy company?! We are in Overland Park, KS.

Corrinne Dalhaus · 22 August 2015 - 23:56
· · IEMobile 11.0 on Windows Phone

I haven't had service all day! I'm in Lincoln county Washington and this is getting ridiculous.

Terry Lynn · 17 July 2014 - 16:15
United States · AT&T U-verse · Internet Explorer 11.0 on Windows

Cannot access or my email since early this morning. NOT HAPPY!!! Rochester Hills, MI Error: No such id or password exists in their database. spent 3 hours with customer service this morning. Still not resolved!!!

Leslie Moretto · 14 July 2014 - 06:56
United States · · Firefox 30.0 on Windows

I work at home. For the past two weeks for seemingly no reason at all....I lose the internet, and then, it comes back. Never know when this is going to happen. What is going on. I NEED the internet for my job! I work for Dr's. So far today...I've lost the internet for an just came back...don't know when I'll get thrown off again. What is happening!!!!! PLEASE do something. I've tried everything I can from this house. I live in Ft Lauderdale/Tamarac Florida if that has anything to do with it. I DEPEND on the internet working. That's what keeps the roof over our heads. It's been happening alot lately. Why IS that?

Rebecca Stager · 6 June 2014 - 08:44
United States · AT&T U-verse · Chrome 18.0 on Linux

Can't access AT&T website to pay bill. Had this same problem yesterday.

Tim Turner · 31 May 2014 - 05:29
United States · Cox Communications · Chrome 35.0 on Windows

Click to log in with credentials, ATT Logo Loading, Waiting for 4 minutes, nothing ever happens. Three times now.

Joyce Grudecki · 28 May 2014 - 06:18
United States · Tel West Communications · Chrome 35.0 on Windows

My AT&T service has been on EDGE for two days. What is going on? Anyone else having issues???

Jane Goldstone · 13 May 2014 - 06:39
United States · Verizon Business · Chrome 34.0 on Windows

I can get to my email folders but nothing will open - says 'problem loading' - tried at home and work on different browsers - same difficulty

Marie Streit · 7 May 2014 - 18:52
United States · WideOpenWest

i'm in south Dakota and have between an x and a small bar registering on my phone, what's going on

Michael Leach · 6 May 2014 - 14:00
United States · AT&T U-verse

AT&T email just stalls when changing folders. was fine at 11:30 This morning gmail works fine

Uma Krishnan · 5 May 2014 - 13:40
United States · California State University, Northridge

Safari and Google not working for several hours now on iPAd and phone. Area Code 91325.

Shannon Connors · 5 May 2014 - 08:32
United States · CenturyLink

cant connect to any website on phone **** keep getting server down msg *** did reboot and full power off reset **** apps are working but google and safari cant connect

Pam Bretz Sommers · 2 May 2014 - 06:06
United States · Omnicity

In north central Indiana, near Forest, IN - I have had several dropped mobile calls (Call Failed) in a row on May 2, 2014 around 7am-9am EST. This is very unusual. I rarely have a dropped call on my mobile and to have three in 2 hours leads me to believe there may be a problem of some kind. Thanks for offering this valuable service.

Justin Johnson · 1 May 2014 - 19:19
United States · AT&T U-verse

Router keeps losing signal and phone is totally down Lansing, MI 48906

Alm Miller · 29 April 2014 - 15:22
United States · AT&T U-verse

We are having trouble with our att/bellsouth email. We receive non att/bellsouth email but cannot send out email. Looking for number to cal to see if there is a problem, anyone??

Kelly Corcoran-Wesley · 10 April 2014 - 10:22
United States · Time Warner Cable

I live in Conneaut Ohio 44030 and my phone and my husbands phone wont work. we can receive and send text messages but cannot receive or call numbers. what is going on??

Cherrie Johnson · 23 March 2014 - 09:24
United States · Verizon Wireless

i cant use my straight talk carrier using at&t tower at home but 1 mile up the road my phone is working... so obiviously the at&t tower I usually use is down zip 29847

Sue Hall · 22 March 2014 - 08:43
United States · Verizon Internet Services

All week long, web site will not allow current cell phone customers to upgrade their service with this message on rate plans choices and no list of plans comes up --. " This list of plans is filtered to show plans available for your selected phone/device.
Selected Phone/Device: Samsung Galaxy S(R) 4 Active(TM) (Urban Gray)
Current Services
Your existing rate plan is not compatible with your new device. Select a new plan to continue."

My current phone is barely working, I want to upgrade, and would love to see a list of rate plans to select from, but have been denied access to do so since at least last Tuesday. Called in a help ticket last Wed. and multiple calls to support with no resolution.

JJ Mabry · 10 March 2014 - 16:33
United States · AT&T U-verse

Cannot access ATT website 6:32pm CST 3/10/2014. Is It Down Right Now says that ATT is up.

Kani Chen · 4 March 2014 - 01:45
United States · Verizon Wireless

All you have to do is change your dns. Att's DNS is down. If you do a troubleshoot your net like I did you would find out that the DNS server is down. Just use Open DNS and you'll be back up and running without worrying about ATT's DNS being down again.

Scribe Masters (Writing & Editing Services) · 1 March 2014 - 22:45
United States · Cox Communications

Having CRAZY issues with ATT phone (iPhone) issues today. Perhaps the southern CA storm, but wow. I have 3-4 bars UNTIL I call someone or someone calls me, and then it drops to 1 bar, and cuts people off continuously. INSANE!

Karen McDaniels · 27 February 2014 - 10:33
United States · AT&T U-verse

damned AT&T!! it is down again, for the longest time today it would just keep loading and loading.and i would just give up and try it says "sorry looks like you caught us at a bad time".!!

Toni Shelton · 27 February 2014 - 08:50
United States · AT&T Internet Services

AT&T has pushed me to my breaking point. I'm going to find another carrier ASAP. All the time it took me to change my password because the site once again didn't recognize it only to have it freeze causing me to reload. Now I can't log in again.

Andrew J. O'Connor · 14 February 2014 - 11:19
United States · CenturyLink

I agree! And they say there are no outages in Houston! BS!!! Why do we pay really high prices for service that doesn't really exist. I can't conduct business because another business is so incompetent to do theirs.

Mike Pettus · 22 January 2014 - 05:09
United States · General Electric Company

I am having problems with my ATT email account on my iPhone & iPad. They keep saying "Cannot get Mail The connection to the server failed".

Alecia Nicole · 16 January 2014 - 20:04
United States · NuVox Communications

In Boca Raton, FL fading signals and issues with logging into my account :(

Longshot Drc · 15 January 2014 - 07:13
United States · AT&T U-verse

Fed up with AT&T, second time in 48 hours lost all services. Metro/Detroit Area. TV out, Internet Out and Vonage Phone connected via Internet connection. UVerse is becoming a giant big pain in the ass. Also fed up without having 24/7 service to report problems, Thank God I have a pre-paid cell not an AT&T.

Comcast has 24/7 service. I have an almost 83 year old Mom with health problems I don't need this crap, I need my phone working ALL of the time..Going to be making some calls tomorrow. Enough is enough.

Lavinia Doralee · 13 January 2014 - 19:29
United States · Cisco Systems

I don't have service since last night at my house. It is now 11:27AM.It is connecting for a minute and then disconnects and I am not able to connect

Michael Hall · 1 January 2014 - 14:06
United States · AT&T U-verse

U-Verse mobile has been down all day, reports connection to server lost (1/1/2014)

Annette Pinho Behnke · 31 December 2013 - 07:29
United States · Alliant Energy

My mom is having intermittent problems with her ATT email account on her iPad. Keeps saying "Cannot get Mail The connection to the server failed". Everything else works, just not email. Very frustrating - please help!!!

Gwen Bohanan Noel · 31 December 2013 - 01:08
United States · State of Louisiana Office of Telecommunications Ma

I cannot get on to the website to pay my bill. Just keeps telling me I have connection problems but I paid all my other fine.

Anita Wiley · 30 December 2013 - 05:39
United States · AT&T U-verse

Wow I knew ATT was having trouble but never dreamed it would take sooooooo long to get fixed. I can get into my mail on my Mac but it isn't updating my email like it should. I cannot get to my email on my iPhone 5 and keep getting the message "Cannot get Mail The connection to the server failed" WHAT IS GOING ON?

Jayda Nolin · 26 December 2013 - 02:57
United States · Charter Communications

I'm in Long Beach &I was on the phone next thing you know call failed... & ever since 1:10 am I have not had service of any kind.

Becky Galambos · 24 December 2013 - 06:01
United States · Charter Communications

I cannot get to my email. I can log in and then it immediately says my account has expired and I need to enter my password. I am at work. and my boss is furious.

Inot Aznetop · 24 December 2013 - 05:49
United States · AT&T Internet Services

Unable to log into email. Tried changing password but still doesn't work. Can get into though.

Pam Senko · 24 December 2013 - 05:46
United States · AT&T Internet Services

ATT email (sbcglobal) seems to suddenly be down. Continually rejecting password and new password, message is "timed out" immediately on sign up and after restart.

Isabella McDermott · 24 December 2013 - 05:24
United States ·

Seems like is down. It just keeps asking for me to sign in again... over and over... anyone else having this problem on Dec. 24, 2013?

Phil Burris · 19 December 2013 - 05:03
United States · University of Louisville

No AT&T on the East Coast according to the tech I just spoke to From Louisville to MD

Ramona Schuenemeyer · 17 December 2013 - 19:34
United States · Hughes Network Systems

Neither one of our AT&T iPhones have service, any where in our home, and we ALWAYS have coverage in our home. Help! When can we expect coverage to start up again? We live in 65020 zip code.

Ron DiLauro · 14 December 2013 - 07:01
United States · Charter Communications

Yesterday 12/13/13, I was not able to send any email using .att pop and smtp servers. I can use gmail to send/receive, so I know its not my network. Today, 12/14/13, I can not send or receive any emal

Rick Everroad · 12 December 2013 - 12:04
United States · AT&T Internet Services

I can access email via my phone but not on my computer through outlook... been a problem for 2 days now

Patricia Welman · 10 December 2013 - 16:32
United States · Mpower Communications

I can not send emails or receive. Computer prompts to enter password. Is rejected. Same on computer & phone

Ron Wilcox · 10 December 2013 - 08:41
United States · Midcontinent Communications

Being paying subscribers we deserve better treatment from at&t. Thinking I will close my account if something doesn't get FIXED real soon.

Olya Marusina · 9 December 2013 - 11:31
United States · Verizon Wireless

For last 2 days can't access my account on ATT site... the ATT message is - we are busy fixing a technical issue

Joan Geiger Herroon · 9 December 2013 - 06:48
United States · Time Warner Cable

I work in a church office. For the past several weeks, it has been difficult, if not impossible, to use our AT&T email account. I log in, it may let me open one email, but lock up when I try to reply. Or it may go to a reply screen, but not allow me to type anything. If I try to go back to the inbox, it usually sends me completely out of the email program, and I have to reopen it. Folks, this is NOT a software ENHANCEMENT!!

Kay Lynn Duncan · 8 December 2013 - 18:22
United States · Comcast Cable

AT&T Internet Home page has been malfunctioning for over a week. I can bring the Homepage up, open an email; and that is about it. to reply, print, forward, I must go out of message, reaccess my email inbox, reopen the message and possibly I can reply; If an At&T tech reads this email, please attempt to clear up this major problem with your software.

Gary Brown · 4 December 2013 - 11:46
United States · AT&T Services

The main site is open - but when I try to login or go to account I get a technical problems page

Corena Anthony · 3 December 2013 - 16:06
United States · Comcast Cable

im getting zero service right now when i know i should have service. its been down since i got home what is going on?

Heather Hendrickson Givich · 2 December 2013 - 17:00
United States · AT&T U-verse email down since 10am CST. Can send emails but not receive

Judy Hardtke Block · 2 December 2013 - 16:35
United States · AT&T Internet Services

My email is not coming through. I should have had at least 12 emails from ebay & paypal and they are not showing up. Haven't had any new emails since morning.

Jim Lindhurst · 2 December 2013 - 16:33
United States · AT&T U-verse

I talked to ATT tech support and was told it could be as long as 24 hours before it is fixed.I can send but not receive from They told me to check after midnight tonight.

Frank Stephens · 2 December 2013 - 16:11
United States · AT&T U-verse

att email in N. California has been down since 10AM this morning. I can send emails but not get them.

Janet Taylor · 2 December 2013 - 15:59
United States · AT&T U-verse

I can send emails on, but not receive and I sent a test email to myself and never received it. This started around noon CST. Ft Worth, TX

Jesse Brandeburg · 1 December 2013 - 22:42
United States · Frontier Communications

I see the same issue as some other posters, "site is down for maintenance" but when I went to it works!

Brittany Rogers · 24 November 2013 - 20:22
United States · AT&T U-verse

I keep getting the "Sorry you caught us at a bad time" page when trying to pay my bill. It's been this way for days

Richard Adams · 21 November 2013 - 05:14
United States · Metropolitan Educational Council

Im trying to unlock my phone and its for at&t and everybdy saying the systems down

April Henry Cooke · 20 November 2013 - 19:12
United States ·

I can't connect to itunes but can the internet. It says my connection is down but it's not. I also couldn't connect to fandango. why some work and some don't?

Marti McCall · 20 November 2013 - 13:46
United States · AT&T U-verse

I am trying to get on to pay my bill. I have not been able to get on in almost 2 days.

Linda Messina · 18 November 2013 - 08:58
United States · Comcast Cable

I have not been able to access at& since early last evening. What's going on?

Barbara J Pulvermacher Wolfe · 16 November 2013 - 12:05
United States · TDS Telecom

Been trying to view my bill for a week. Constantly get the "Sorry Looks like you caught us at a bad time. We are busy fixing a technical issue." All I get when I call is that they are working on it"... Sounds like something major ??

Jonathan Barajas · 14 November 2013 - 21:31
United States · JAB Wireless

Apparently they are having issues with the 4GLTE If you can switch to 3g it should be fine for now.

Christina Buco · 14 November 2013 - 21:18
United States · Comcast Cable

This is a known problem on Android. To fix it, go to messaging > settings > message center > change the number to +13123149810. You're welcome :)

Chisom Uche · 14 November 2013 - 21:05
United States · Washington University

I can receive messages but I cant send them. Im in St. Louis MO. When will the network be back up/can we get a heads up or something?

Jonathan Barajas · 14 November 2013 - 20:58
United States · JAB Wireless

My texting service seems to be down. I can receive texts but cannot send them. Completely blocked. This started a few hours ago. I'm not happy about this. AT&T what's the deal!

John White · 14 November 2013 - 19:01
United States · Armstrong Cable Services

My phone says i have service but no one is getting my text messages. i texted my moms phone, 2 feet away and it took 20 minutes to get to her. whats going on? Rising sun Maryland

Michelle Mantooth Craft · 13 November 2013 - 11:49
United States · AT&T U-verse

I am out in Matagorda Texas. The connection has been fine for three weeks and is now not working. Is there a tower down in this area!

Mitchell Urquhart · 12 November 2013 - 05:58
United States · AT&T U-verse

2013 Nov 12, 8am Houston, Tx. still can't access any services... never can even get to a log in screen. Just a page that says "you caught us at a bad time."

Leah Abrams Baranov · 11 November 2013 - 04:18
United States · Verizon FiOS

Here in the NYC 5 boroughs, I have been getting the same technical issues message since Friday Nov. 8th. It is impossible to log into the site to manage the account.

David Hurst · 10 November 2013 - 23:13
United States · Comcast Cable

The main website is up, which is what this site's ping stats show. But any login link redirects to a "technical difficulties" page. It has been this way off and on for almost a week. I was able to log in one day, but my bill wasn't ready. Now that it is, I can't access it.

Ayana Dasher · 10 November 2013 - 19:11
United States · AT&T U-verse

I have not been able to access the website since Friday, November 8, 2013. What is going on?

Casey Lee · 8 November 2013 - 13:36
United States · Verizon Business

Main site is up. Can't login in to account. I've been trying all day. Sioux City, IA

Jennifer Fuller · 7 November 2013 - 12:14
United States · AT&T U-verse

I have been trying to log into my account for over 5 hours now and keep getting " Sorry Looks like you caught us at a bad time. We are busy fixing a technical issue." Well I have a pressing issue and can not fix my issue without accessing my account. This is RIDICULOUS!!! For a company that claims to be so superior this is not acceptable.

Beth Schloth · 7 November 2013 - 11:59
United States · Optimum Online

Att site has been down for some time now today, they must be experiencing major server issues this is highly unusual for a major corporation like ATT

Lorraine Hanover · 4 November 2013 - 07:03
United States · Comcast Cable

Our business phone line has been down since the morning of Oct. 31. When I called in a trouble report to AT&T's repair service, a recording told me the problem would be fixed by 7 pm Sunday, Nov. 3. This was bad enough. But as of this morning, Nov. 4, we still don't have a functioning phone line. Now the repair service recording says it will be fixed by 7 pm, Nov. 4. I cannot access a human being at AT&T. Does anybody know what is going on? I am losing sales because of this. Can't even get through to AT&T online. I get a message that says the system is experiencing problems. No kidding.

Monika Carrow · 3 November 2013 - 18:09
United States · Comcast Cable

I can access the ATT website but when I try to go to my Billing nd Usage page it says its dealing with Technical issues and be back up soon!! Its been almost a week!! Anybody know what going on??

Joe Kralovetz · 29 October 2013 - 02:03
United States · Sprint PCS

My AT&T internet went out, So I called the help line was on hold for 45 mins then I hung up tried to recall said wait time was OVER A HOUR, that is ridiculous..

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