website not working? Is it down right now? Server Status Check screenshot
AT&TWebsite Name:
www.att.comURL Checked:
Response Time:
Last Down:
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AT&T Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
05:0431.73 ms. 
07:1014.9 ms.
09:193.73 ms. 
11:203.86 ms.
13:2733.95 ms. 
15:3214.8 ms.
17:3414.83 ms. 
19:3630.71 ms.
21:4314.86 ms. 
23:4514.84 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 00:04

We have tried pinging AT&T website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access AT&T - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing
Kelly Corcoran-Wesley · 10 April 2014 - 10:22

I live in Conneaut Ohio 44030 and my phone and my husbands phone wont work. we can receive and send text messages but cannot receive or call numbers. what is going on??

Cherrie Johnson · 23 March 2014 - 09:24

i cant use my straight talk carrier using at&t tower at home but 1 mile up the road my phone is working... so obiviously the at&t tower I usually use is down zip 29847

Sue Hall · 22 March 2014 - 08:43

All week long, web site will not allow current cell phone customers to upgrade their service with this message on rate plans choices and no list of plans comes up --. " This list of plans is filtered to show plans available for your selected phone/device.
Selected Phone/Device: Samsung Galaxy S(R) 4 Active(TM) (Urban Gray)
Current Services
Your existing rate plan is not compatible with your new device. Select a new plan to continue."

My current phone is barely working, I want to upgrade, and would love to see a list of rate plans to select from, but have been denied access to do so since at least last Tuesday. Called in a help ticket last Wed. and multiple calls to support with no resolution.

Ed Yeary · 19 March 2014 - 20:08

Mobile email is down. Authentication failed message over and over.

JJ Mabry · 10 March 2014 - 16:33

Cannot access ATT website 6:32pm CST 3/10/2014. Is It Down Right Now says that ATT is up.

Kani Chen · 4 March 2014 - 01:45

All you have to do is change your dns. Att's DNS is down. If you do a troubleshoot your net like I did you would find out that the DNS server is down. Just use Open DNS and you'll be back up and running without worrying about ATT's DNS being down again.

Scribe Masters (Writing & Editing Services) · 1 March 2014 - 22:45

Having CRAZY issues with ATT phone (iPhone) issues today. Perhaps the southern CA storm, but wow. I have 3-4 bars UNTIL I call someone or someone calls me, and then it drops to 1 bar, and cuts people off continuously. INSANE!

Karen McDaniels · 27 February 2014 - 10:33

damned AT&T!! it is down again, for the longest time today it would just keep loading and loading.and i would just give up and try it says "sorry looks like you caught us at a bad time".!!

Toni Shelton · 27 February 2014 - 08:50

AT&T has pushed me to my breaking point. I'm going to find another carrier ASAP. All the time it took me to change my password because the site once again didn't recognize it only to have it freeze causing me to reload. Now I can't log in again.

Andrew J. O'Connor · 14 February 2014 - 11:19

I agree! And they say there are no outages in Houston! BS!!! Why do we pay really high prices for service that doesn't really exist. I can't conduct business because another business is so incompetent to do theirs.

Mike Pettus · 22 January 2014 - 05:09

I am having problems with my ATT email account on my iPhone & iPad. They keep saying "Cannot get Mail The connection to the server failed".

Alecia Nicole · 16 January 2014 - 20:04

In Boca Raton, FL fading signals and issues with logging into my account :(

Longshot Drc · 15 January 2014 - 07:13

Fed up with AT&T, second time in 48 hours lost all services. Metro/Detroit Area. TV out, Internet Out and Vonage Phone connected via Internet connection. UVerse is becoming a giant big pain in the ass. Also fed up without having 24/7 service to report problems, Thank God I have a pre-paid cell not an AT&T.

Comcast has 24/7 service. I have an almost 83 year old Mom with health problems I don't need this crap, I need my phone working ALL of the time..Going to be making some calls tomorrow. Enough is enough.

Lavinia Doralee · 13 January 2014 - 19:29

I don't have service since last night at my house. It is now 11:27AM.It is connecting for a minute and then disconnects and I am not able to connect

Michael Hall · 1 January 2014 - 14:06

U-Verse mobile has been down all day, reports connection to server lost (1/1/2014)

Annette Pinho Behnke · 31 December 2013 - 07:29

My mom is having intermittent problems with her ATT email account on her iPad. Keeps saying "Cannot get Mail The connection to the server failed". Everything else works, just not email. Very frustrating - please help!!!

Gwen Bohanan Noel · 31 December 2013 - 01:08

I cannot get on to the website to pay my bill. Just keeps telling me I have connection problems but I paid all my other fine.

Anita Wiley · 30 December 2013 - 05:39

Wow I knew ATT was having trouble but never dreamed it would take sooooooo long to get fixed. I can get into my mail on my Mac but it isn't updating my email like it should. I cannot get to my email on my iPhone 5 and keep getting the message "Cannot get Mail The connection to the server failed" WHAT IS GOING ON?

Jayda Nolin · 26 December 2013 - 02:57

I'm in Long Beach &I was on the phone next thing you know call failed... & ever since 1:10 am I have not had service of any kind.

Becky Galambos · 24 December 2013 - 06:01

I cannot get to my email. I can log in and then it immediately says my account has expired and I need to enter my password. I am at work. and my boss is furious.

Inot Aznetop · 24 December 2013 - 05:49

Unable to log into email. Tried changing password but still doesn't work. Can get into though.

Pam Senko · 24 December 2013 - 05:46

ATT email (sbcglobal) seems to suddenly be down. Continually rejecting password and new password, message is "timed out" immediately on sign up and after restart.

Isabella McDermott · 24 December 2013 - 05:24

Seems like is down. It just keeps asking for me to sign in again... over and over... anyone else having this problem on Dec. 24, 2013?

Phil Burris · 19 December 2013 - 05:03

No AT&T on the East Coast according to the tech I just spoke to From Louisville to MD

Ramona Schuenemeyer · 17 December 2013 - 19:34

Neither one of our AT&T iPhones have service, any where in our home, and we ALWAYS have coverage in our home. Help! When can we expect coverage to start up again? We live in 65020 zip code.

Ron DiLauro · 14 December 2013 - 07:01

Yesterday 12/13/13, I was not able to send any email using .att pop and smtp servers. I can use gmail to send/receive, so I know its not my network. Today, 12/14/13, I can not send or receive any emal

Rick Everroad · 12 December 2013 - 12:04

I can access email via my phone but not on my computer through outlook... been a problem for 2 days now

Patricia Welman · 10 December 2013 - 16:32

I can not send emails or receive. Computer prompts to enter password. Is rejected. Same on computer & phone

Ron Wilcox · 10 December 2013 - 08:41

Being paying subscribers we deserve better treatment from at&t. Thinking I will close my account if something doesn't get FIXED real soon.

Olya Marusina · 9 December 2013 - 11:31

For last 2 days can't access my account on ATT site... the ATT message is - we are busy fixing a technical issue

Joan Geiger Herroon · 9 December 2013 - 06:48

I work in a church office. For the past several weeks, it has been difficult, if not impossible, to use our AT&T email account. I log in, it may let me open one email, but lock up when I try to reply. Or it may go to a reply screen, but not allow me to type anything. If I try to go back to the inbox, it usually sends me completely out of the email program, and I have to reopen it. Folks, this is NOT a software ENHANCEMENT!!

Kay Lynn Duncan · 8 December 2013 - 18:22

AT&T Internet Home page has been malfunctioning for over a week. I can bring the Homepage up, open an email; and that is about it. to reply, print, forward, I must go out of message, reaccess my email inbox, reopen the message and possibly I can reply; If an At&T tech reads this email, please attempt to clear up this major problem with your software.

Gary Brown · 4 December 2013 - 11:46

The main site is open - but when I try to login or go to account I get a technical problems page

Corena Anthony · 3 December 2013 - 16:06

im getting zero service right now when i know i should have service. its been down since i got home what is going on?

Heather Hendrickson Givich · 2 December 2013 - 17:00 email down since 10am CST. Can send emails but not receive

Judy Hardtke Block · 2 December 2013 - 16:35

My email is not coming through. I should have had at least 12 emails from ebay & paypal and they are not showing up. Haven't had any new emails since morning.

Jim Lindhurst · 2 December 2013 - 16:33

I talked to ATT tech support and was told it could be as long as 24 hours before it is fixed.I can send but not receive from They told me to check after midnight tonight.

Frank Stephens · 2 December 2013 - 16:11

att email in N. California has been down since 10AM this morning. I can send emails but not get them.

Janet Taylor · 2 December 2013 - 15:59

I can send emails on, but not receive and I sent a test email to myself and never received it. This started around noon CST. Ft Worth, TX

Jesse Brandeburg · 1 December 2013 - 22:42

I see the same issue as some other posters, "site is down for maintenance" but when I went to it works!

Brittany Rogers · 24 November 2013 - 20:22

I keep getting the "Sorry you caught us at a bad time" page when trying to pay my bill. It's been this way for days

Richard Adams · 21 November 2013 - 05:14

Im trying to unlock my phone and its for at&t and everybdy saying the systems down

April Henry Cooke · 20 November 2013 - 19:12

I can't connect to itunes but can the internet. It says my connection is down but it's not. I also couldn't connect to fandango. why some work and some don't?

Marti McCall · 20 November 2013 - 13:46

I am trying to get on to pay my bill. I have not been able to get on in almost 2 days.

Linda Messina · 18 November 2013 - 08:58

I have not been able to access at& since early last evening. What's going on?

Barbara J Pulvermacher Wolfe · 16 November 2013 - 12:05

Been trying to view my bill for a week. Constantly get the "Sorry Looks like you caught us at a bad time. We are busy fixing a technical issue." All I get when I call is that they are working on it"... Sounds like something major ??

Jonathan Barajas · 14 November 2013 - 21:31

Apparently they are having issues with the 4GLTE If you can switch to 3g it should be fine for now.

Christina Buco · 14 November 2013 - 21:18

This is a known problem on Android. To fix it, go to messaging > settings > message center > change the number to +13123149810. You're welcome :)

Chisom Uche · 14 November 2013 - 21:05

I can receive messages but I cant send them. Im in St. Louis MO. When will the network be back up/can we get a heads up or something?

Jonathan Barajas · 14 November 2013 - 20:58

My texting service seems to be down. I can receive texts but cannot send them. Completely blocked. This started a few hours ago. I'm not happy about this. AT&T what's the deal!

John White · 14 November 2013 - 19:01

My phone says i have service but no one is getting my text messages. i texted my moms phone, 2 feet away and it took 20 minutes to get to her. whats going on? Rising sun Maryland

Michelle Mantooth Craft · 13 November 2013 - 11:49

I am out in Matagorda Texas. The connection has been fine for three weeks and is now not working. Is there a tower down in this area!

Mitchell Urquhart · 12 November 2013 - 05:58

2013 Nov 12, 8am Houston, Tx. still can't access any services... never can even get to a log in screen. Just a page that says "you caught us at a bad time."

Leah Abrams Baranov · 11 November 2013 - 04:18

Here in the NYC 5 boroughs, I have been getting the same technical issues message since Friday Nov. 8th. It is impossible to log into the site to manage the account.

David Hurst · 10 November 2013 - 23:13

The main website is up, which is what this site's ping stats show. But any login link redirects to a "technical difficulties" page. It has been this way off and on for almost a week. I was able to log in one day, but my bill wasn't ready. Now that it is, I can't access it.

Ayana Dasher · 10 November 2013 - 19:11

I have not been able to access the website since Friday, November 8, 2013. What is going on?

Casey Lee · 8 November 2013 - 13:36

Main site is up. Can't login in to account. I've been trying all day. Sioux City, IA

Jennifer Fuller · 7 November 2013 - 12:14

I have been trying to log into my account for over 5 hours now and keep getting " Sorry Looks like you caught us at a bad time. We are busy fixing a technical issue." Well I have a pressing issue and can not fix my issue without accessing my account. This is RIDICULOUS!!! For a company that claims to be so superior this is not acceptable.

Beth Schloth · 7 November 2013 - 11:59

Att site has been down for some time now today, they must be experiencing major server issues this is highly unusual for a major corporation like ATT

Lorraine Hanover · 4 November 2013 - 07:03

Our business phone line has been down since the morning of Oct. 31. When I called in a trouble report to AT&T's repair service, a recording told me the problem would be fixed by 7 pm Sunday, Nov. 3. This was bad enough. But as of this morning, Nov. 4, we still don't have a functioning phone line. Now the repair service recording says it will be fixed by 7 pm, Nov. 4. I cannot access a human being at AT&T. Does anybody know what is going on? I am losing sales because of this. Can't even get through to AT&T online. I get a message that says the system is experiencing problems. No kidding.

Monika Carrow · 3 November 2013 - 18:09

I can access the ATT website but when I try to go to my Billing nd Usage page it says its dealing with Technical issues and be back up soon!! Its been almost a week!! Anybody know what going on??

Joe Kralovetz · 29 October 2013 - 02:03

My AT&T internet went out, So I called the help line was on hold for 45 mins then I hung up tried to recall said wait time was OVER A HOUR, that is ridiculous..

Scott Arquilla · 21 October 2013 - 11:24

No email via Outlook on PC and no webmail either since noon on 10-20-13. It's been over 24 hours!

Dottie Boyes · 20 October 2013 - 19:01

4 AT&T towers are "severely degraded" in Philly. I have had no phone for over 48 hours. It worked outside to verify that it worked, but once back inside nothing. They have not reason for these towers being "severely degraded" other than a storm, which we have not had...

Rushali Talwar · 18 October 2013 - 14:01

att always been crap and still is, junk service they attract people from phones :| specially iphones

Alex Warshavsky · 15 October 2013 - 10:46

I haven't been able to access AT&T "my AT&T" website for 24 hours. WTF? Getting "you caught us at a bad time". Is the server on strike?

Tori Susan Sullivan · 14 October 2013 - 03:01

my and my town that has at&t cellphones are like getting no service at all when will the towers or lines be up again?!

Keith Trinh · 7 October 2013 - 21:19

ATT.COM has been down for all day today !!! I can't login to my ATT account!!

Desiree Starr · 15 September 2013 - 21:02

Phone wont send texts out keeps saying waiting then says failed has been going on for 4 days now

Robert S Badame · 9 September 2013 - 14:51

Could not agree more with everyone's comments. My voice mail is still down. Talked with someone this morning. Polite, but ultimately not helpful.

Lisa Elizabeth Patrick · 4 September 2013 - 22:01

Been trying to send email for about 2 hours... getting an outbound error message saying it won't recognize my email and password. Happened earlier today too.

Michael Losey · 31 August 2013 - 19:38

Well ATT Internet is back - after 17 hours of no email or Internet. I have never seen such a thing. How can this happen? Catastrophic!! Was it sabotage? Let's see if we get a credit. I they don't voluntarily credit us I am going to divide my ATT Internet bill by 31 days and pay for only 30 days.

Carl Karasti · 26 August 2013 - 14:10

Some people posting here are under the mistaken impression this page is about AT&T wireless phone service. It is NOT. This page pings the AT&T WEB page at to see if the WEB site server is up and alive. That has little or nothing to do with whether AT&T cell phone service is working or not.

April Haygood · 23 August 2013 - 19:51

ATT phones--shows signals but phone calls will not go through and texts are slow in Tuttle OK

Anita Boggan Schilling · 18 August 2013 - 07:12

E-mail not going out through MAIL on iMac since late yesterday. Inbound mail comes in fine. Ay ideas? Can send outbound through my iPhone or iPad (same settings as in MAIL)... just having problem through MAIL.

Juho So · 17 August 2013 - 19:53

NOT getting AT&T mobile phone service since this afternoon in Chicago !!

Mark Rice · 11 August 2013 - 19:19

Cannot reach, but it's reported by as being up. I tried flushing the dns & browser cache, but still no good. I tried pinging the ip address ( and that failed as well. What's with

Gene Cross · 5 August 2013 - 15:09

Tried calling support at 611 and the 1-800 number. The voice says my correct phone then asks me to put it in again. Then says it has no record of that number which I have had for over 12 years. Went on there chat support 90 minutes of wasted time they knew noting and could fix nothing... What's up with that. Never talked to an actual person...

Joanne Crippen Piasecki · 4 August 2013 - 07:02

The server doesn't recognize my password. I've tried to reset. This happened June 11 also and had to have support help me reset my password. I cannot receive or send messages. Seriously thinking about changing my email to another provider.

Kelly Holcomb · 4 August 2013 - 06:47

Lake Isabella California, service has been very shotty for the past week! What's up att??

Sheldon Ebenholtz · 26 July 2013 - 19:36

incoming server does not recognize password -- all day July 26, 2013

Donna McDonald · 26 June 2013 - 15:38

when is service coming back? I haven't had sevice on my phone for almost 24 hrs. Will you please tell me something...

Randy Norcross · 17 June 2013 - 18:21

Att Wireless service dropping in and out last few days, mostly out. I guess I need to get in line to make a comment. LOL Then need to change their name to ATT useless.

Carol Rickards Emery · 11 June 2013 - 20:00

I cannot log on to ATT Yahoo mail using Mozilla Firefox. It says 500 internal error. I can log on using Internet explorer or my IPAD and am able to send and receive mail with Internet Explorer and IPAD. So maybe it is just Firefox.

Shan Garcia · 9 June 2013 - 00:23

Have had no service all day long - internet, phone & tv are all down. AT&T has said therer is nothing they can do about it. Thanks for that fabulous customer service, guys. I'm in Southern California.

Karen L Young · 7 June 2013 - 10:53

Can not access my e-mail account. I keep getting 500 internal server error.

Erik R. Hansen · 7 June 2013 - 10:05

Can't access my email through Get the following error: "Server encountered an internal error or misconfiguration and was unable to complete your request..."

Randy James · 6 June 2013 - 12:21

Cant make calls on all three of my AT&T phones.. maybe 1 out of 20 calls go thru. same with texting.. Washington DC (Northern Virginia)

Joanie Rae Wimmer · 5 June 2013 - 17:38

My voice mail is not working. I get a busy signal when I try to retrieve my messages, and when I call my office, after it rings for a while, I get a busy signal and cannot leave a message.

Mary Catherine White · 5 June 2013 - 17:07

AT&T Teleco repair tells me it's a nationwide outage. Cannot access voicemail via um.att website. Calling my phone gets a busy circuit sound. I hear they have no idea when things will be up and running.

Lisa Grim · 5 June 2013 - 15:56

Thanks for the info Leslie... same problems here. I second that glass of wine!

Leslie Allen · 5 June 2013 - 14:01

AT&T phone problems all day -- circuits are busy -- finally got through to AT&T and they said it's a nationwide failure. Can't check voicemail by any means, constant "Circuits are Busy" messages, and lame call service. Even more lame: Customer service asking "Is there anything else I can do for you?" Yes, I'd like a glass of wine please.

Joanne Nemes Lenke · 5 June 2013 - 13:01

Can't access voicemail on my home phone. Can't leave a message either. Goes to a busy signal.

Tyler Distel · 4 June 2013 - 14:44

Having trouble with incoming, outgoing, and voicemail in Montrose, CO

Mark Shale · 3 June 2013 - 09:59

No AT&T mobile service at all in Richmond, KY, on 06-03-1013. Trouble began Sunday night. They'd better offer a rebate for the problems its already caused me today.

Piotr Frango Zaremba · 1 June 2013 - 13:51

I keep losing signal everytime AFTER I finish a call. Have to turn the phone off fully for it to reconnect to the server. VERY annoying.

Hal Barbera · 30 May 2013 - 08:16

Having trouble keeping a signal - Sanford, Fl is AT&T having problems?

Areana Szkola · 17 May 2013 - 11:52

My phone has been displaying No Service for over 30 min. and all day it has had extremely limited service.

John Myles · 3 May 2013 - 20:25

My kindle wireless receives it's signal from at&t. I haven't been able to get a signal in over 2 weeks. Kindle tech support stated that the \state of Maine has no signal. Is any one else in Maine having the same issue.

Jenn Laberge · 29 April 2013 - 05:50

Server is down and has been down for 6 days now. We have the worst service provider ever. Unable to receive emails.

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