Webkinz.com website not working? Is it down right now?

Webkinz.com Server Status Check
webkinz.com screenshot
WebkinzWebsite Name:
www.webkinz.comURL Checked:
Response Time:
Last Down:
Checking Webkinz
Please wait while we check the server...
Webkinz Website Status History
Webkinz.com server report and response time

The above graph displays service status activity for Webkinz.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
15:346.25 ms. 
23:246.32 ms.
04:456.89 ms. 
02:406.59 ms.
08:254.97 ms. 
16:066.8 ms.
18:075.25 ms. 
21:536.47 ms.
09:216.16 ms. 
14:566.92 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:45

We have tried pinging Webkinz website using our server and the website returned the above results. If webkinz.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Webkinz - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Webkinz.com?
Sue Moseley · 21 July 2016 - 19:09
· · Chrome 51.0 on Windows

Do not get logon screen. Just that a new site and big green W with no movement around it.

Joanne Gust · 20 July 2016 - 18:54
· · Chrome 51.0 on Windows

New log in page but nothing is workimg

Alex Merchant · 7 July 2016 - 01:30
· · Chrome 51.0 on Windows

when i try to turn tv on or do other things it wont work at all

Natasha Novak · 25 June 2016 - 21:00
· · Chrome 42.0 on Windows

why do i get a grey circle and white screen today. what is going on now. im getting very mad at ganz. i enjoy playing this site alot. why do yours keep getting problems to much.

Natasha Novak · 18 April 2016 - 14:56
· · Chrome 38.0 on Android

Vote 0 no five stars for you .

Natasha Novak · 18 April 2016 - 14:53
· · Chrome 38.0 on Android

They don't look at are comments . That show how much care about customers . I wish went back to way was . When first start in 2009 . And hate free member thing can't access stuff like you could . You going to lose all of us members soon. Hope you happy ganz.

Frances Barbara Fraser · 28 March 2016 - 17:50
· · Chrome 49.0 on Windows

If it comes back on there is a very large number of people. The server becomes overloaded. you may be in line to log in,
children who come here with de luxe membershio and enough mobet ro buy frun theganz store i envy.The use of money with greatly enhance the okay. Limited money teaches you there is value too.Then too iit is vetu hard fur chyjdren to unferstand

Danielle Crouch · 10 February 2016 - 21:36
· · Safari 9.0.3 on Mac

webkinz is running very slow especially the games

Jamie Taylor · 1 November 2015 - 17:52
· · Chrome 46.0 on Windows

Webkinz works however eveything is extreamly lagging. A lot of animations don't work, games are very very lagging, and a lot of times floors are off and stuff doesn't load completley.

Elisabeth Hyun Kim · 12 October 2015 - 23:11
· · Safari 8.0.8 on Mac

Webkinz seems to be down. Can't access the user content after logging in.

Marie Anderson · 12 September 2015 - 16:48
· · Chrome 45.0 on Windows

I can't get into Webkinz.com after an internet outage of 15 hours through AT&T Uiverse

Trish Cantrell Blackman · 4 August 2014 - 12:07
United States · Comporium Communications · Safari 6.1.5 on Mac

Webkinz has been unavailable for two days now. What's up?

Judy Pierce · 1 August 2014 - 16:22
United States · Comporium Communications · Chrome 36.0 on Windows

Keep getting webkinz is unavailable - tried to get in on three different computers. what is going on?

Heather Nichols McKinney · 17 June 2014 - 20:21
United States · Comcast Cable · Internet Explorer 10.0 on Windows

My kids haven't been able to get on it for two days now, just wondering what is up?

Matthew Knobe · 2 April 2014 - 03:20
United States · Time Warner Cable

it says curenly unable

Jeanne Shanahan · 24 March 2014 - 16:26
United States · Time Warner Cable

Have been trying for what seems like weeks to get on to the Webkinz site. It shows the login page but when you click on Login, it takes me to a weird log in page that doesn't work either. :( So disappointed because I really want to play Atlantiles.

Kiki Eitd · 21 March 2014 - 05:58
Canada · TekSavvy Solutions

I have been using an email address to get support but it is quite useless webkinzsupport@ganz.com Did everything suggested for a Mac Every other page opens perfectly and quickly but nothing on Webkinz Name and PW entered but nothing happens - not even an error message My follow up message not responded to. Fun to pay money for extra points and have it wasted. Even worse to listen to a 9yr old cry becuase her pets will "die" Webkinz should be ashamed. Bad business practice to sell things that are inaccessible. ( pets and extra points. I am disgusted and will not purchase anything Ganz in future.

Natalie Ancillotti · 20 March 2014 - 21:08
United States · Verizon FiOS

I have not been able to log on since March 12. I have an advantage account and will have to cancel it.

Anne McMahon Babin · 18 March 2014 - 13:40
United States · AT&T U-verse

Won't let us sign on. We haven't been able to do anything since Thursday. What's the story?

Christine Grunch Halberg · 16 March 2014 - 11:27
United States · Wave Broadband

Yes, we cannot log in or register a new webkinz. Frustrating for kid with new dino!

Abbey Hanf · 13 March 2014 - 15:36
United States · Comcast Cable

I could not get in yesterday or today. Is there a number to call

Nora McClurg · 13 March 2014 - 13:59
United States · Haug Communications

Can't log on today. Put in info and nothing happens when I press the start button. Haven't seen any messages about being down come back later. What's going on???

Kiki Eitd · 13 March 2014 - 13:25
Canada · TekSavvy Solutions

Have not been able to log in since Tuesday.

Charlene McGrew Brewster · 12 March 2014 - 19:27
United States · CenturyLink

Down for me. Will not let any of my 3 kids log in Mar 12

Sherri Martin Grant · 12 March 2014 - 19:19
United States · Comcast Cable

Webkinz World must not be working right now. I enter my User name and Password and click on "Begin Playing, " and nothing happens. I hope they fix it ASAP. To my knowledge, it hasn't worked all day today.

Pat ONeill · 12 March 2014 - 18:58
United States · CenturyLink

Abominable service! Don't you have any tech support to figure out problems?

Janice Pate · 12 March 2014 - 16:58
United States · Charter Communications

can not log into my account... is it down? march 12 2014... whats the problem...

Patsy Leatherbury · 12 March 2014 - 16:58
United States · AT&T Internet Services

I've tried pressing Control + F5 with both Chrome and I.E., but nothing works. I can get the log in page with Chrome but can't even get that far with I.E. There may be a glitch from this morning's update. March 12, 2014.

Wynter Grace · 12 March 2014 - 14:52
United States · AT&T U-verse

Unable to log in all day - 3/12/14

Lynne Mack · 12 March 2014 - 12:13
United States · CenturyLink

can not get on today 3-12-2014

Marcy Kisby Baumann · 12 March 2014 - 06:36
United States · Charter Communications

not allowing us to log in

Liz Cascone · 5 March 2014 - 04:32
Canada · Bell Canada

It's not working my little cousin clicked the website and it said 'sorry webkinz is currently unavailable

Susan Flora · 5 March 2014 - 03:52
United States · Frontier Communications

I am also not able to log in. I can put in user name and password, but nothing happens when I hit the button. Have tried all three ways to get in and nothing works.

Cathy Bittner · 4 March 2014 - 22:02
United States · Frontier Communications

Once again, I am not able to access Webkinz. I type in my user name & password, hit enter, and nothing happens.

Jessica Bishop · 17 February 2014 - 08:42
United States · Time Warner Cable

i just got new webkinz and the site is not working for me. it will let me log in but then the site isn't showing anything.

Jennifer Ford · 27 January 2014 - 01:25
United States · Comcast Cable

i am able to login however I ger an oops I am sorry we cant connect to webkinz world please log back in later for more fun and games. You will now be loggecd out. Anyone have advice

Tommie McLaughlin · 25 December 2013 - 07:42
United States · Verizon FiOS

Cannot add new pets right now. Probably due to Christmas traffic.

Carmen Yvette Gusan · 30 November 2013 - 06:29
United States · Comcast Cable

"The site is currently down for maintenance. It will be back up soon". It has not been soon and I purchases two webkins for Christmas and was going two purchases more.But if this is not up "soon" i probably wont.

Leslie Marie Neilson · 24 November 2013 - 10:05
United States · AT&T U-verse

When will Webkinz be back up and running? It has been "under maintenance" for a LONG time!

Michelle Andrej-Byrne · 17 November 2013 - 05:51
United States · Verizon FiOS

Same thing as a week ago... It will not let me log in. I've tried IE, google chrome and firefox. This is happening more and more. It's not like it's free either... you pay for the actual webkinz.

Lola Anabelle · 8 November 2013 - 02:17
Romania · UPC Romania SRL

I can't log in right now... The "Begin Playing" button doesn't work... It is the second time this happens for me and the first time it lasted for 5-6 days!!! I hope it will not be like that now... :(

Becky Marchion · 5 November 2013 - 16:56
United States · Time Warner Cable

Ive been trying for hours and it wont let me log in.

Lori Anderson Grimm · 5 November 2013 - 16:48
United States · Comcast Cable

been trying off and on for 2 hours wont log on!!!

Michelle Andrej-Byrne · 5 November 2013 - 16:42
United States · Verizon FiOS

I can't access webkinz. I enter user name and password but no matter how many times I hit enter, nothing happens. I've tried IE, Firefox and google chrome...

Cathy Bittner · 5 November 2013 - 16:37
United States · Frontier Communications

I am not able to access Webkinz. I type in my user name & password, hit enter, and nothing happens.

Erika Loud · 8 October 2013 - 23:17
United States · Comcast Cable

Webkinz isn't working for me at all? I'm using Google Chrome, Adobe Flash is updated, and no matter how many times I refresh, it's not working.

Bert Corwin · 30 August 2013 - 09:10
United States · Cox Communications

can not log in

Erin Williams · 24 August 2013 - 12:08
United States · Time Warner Cable

Down for me too right now. Just says website waiting too long to respond

Heidi MacLachlan · 23 August 2013 - 07:09
United States · Verizon FiOS

I keep getting a website is not responding message. It's quite disappointing, especially for my daughter. :(

Anneliese Marr · 9 July 2013 - 08:33
United States · Charter Communications

It still says "currently down for maintenance" and that it'll be back soon, but its been this ways for more than a week

Deen Waddell · 2 July 2013 - 12:27
United States · Comcast Cable

All other commonly visited websites are working, but webkinz seems down. Say it aint so! We love webkinz!

Em Ann · 28 June 2013 - 13:31
United States · AT&T Internet Services

It wont load for me. Computer problem? Site down?

Mindy Parnham · 3 June 2013 - 09:01
United States · Family Video

the site still tells me that its down and says sorry for your inconveince

Sara Tourand · 18 November 2012 - 22:28

Is webkinz not working right now? For the past while my brother couldn't get logged into his account, If its down, When will it be back up? You should post a note on the website saying when it should be back up and running!

Submit a comment using your Facebook ID.

Is Webkinz.com down for you right now? Submit your comments about Webkinz.com service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.