Webkinz.com website not working? Is it down right now?

Webkinz.com Server Status Check
webkinz.com screenshot
WebkinzWebsite Name:
www.webkinz.comURL Checked:
Response Time:
Last Down:
Checking Webkinz
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Webkinz Website Status History
Webkinz.com server report and response time

The above graph displays service status activity for Webkinz.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
02:5814.56 ms. 
05:2514.24 ms.
08:0414.25 ms. 
11:2414.31 ms.
14:4514.62 ms. 
17:0914.5 ms.
19:1314.61 ms. 
21:2214.27 ms.
23:2314.72 ms. 
02:5214.59 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 03:58

We have tried pinging Webkinz website using our server and the website returned the above results. If webkinz.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Webkinz - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing Webkinz.com?
Matthew Knobe · 2 April 2014 - 03:20

it says curenly unable

Jeanne Shanahan · 24 March 2014 - 16:26

Have been trying for what seems like weeks to get on to the Webkinz site. It shows the login page but when you click on Login, it takes me to a weird log in page that doesn't work either. :( So disappointed because I really want to play Atlantiles.

Kiki Eitd · 21 March 2014 - 05:58

I have been using an email address to get support but it is quite useless webkinzsupport@ganz.com Did everything suggested for a Mac Every other page opens perfectly and quickly but nothing on Webkinz Name and PW entered but nothing happens - not even an error message My follow up message not responded to. Fun to pay money for extra points and have it wasted. Even worse to listen to a 9yr old cry becuase her pets will "die" Webkinz should be ashamed. Bad business practice to sell things that are inaccessible. ( pets and extra points. I am disgusted and will not purchase anything Ganz in future.

Natalie Ancillotti · 20 March 2014 - 21:08

I have not been able to log on since March 12. I have an advantage account and will have to cancel it.

Anne McMahon Babin · 18 March 2014 - 13:40

Won't let us sign on. We haven't been able to do anything since Thursday. What's the story?

Christine Grunch Halberg · 16 March 2014 - 11:27

Yes, we cannot log in or register a new webkinz. Frustrating for kid with new dino!

Abbey Hanf · 13 March 2014 - 15:36

I could not get in yesterday or today. Is there a number to call

Nora McClurg · 13 March 2014 - 13:59

Can't log on today. Put in info and nothing happens when I press the start button. Haven't seen any messages about being down come back later. What's going on???

Kiki Eitd · 13 March 2014 - 13:25

Have not been able to log in since Tuesday.

Charlene McGrew Brewster · 12 March 2014 - 19:27

Down for me. Will not let any of my 3 kids log in Mar 12

Sherri Martin Grant · 12 March 2014 - 19:19

Webkinz World must not be working right now. I enter my User name and Password and click on "Begin Playing, " and nothing happens. I hope they fix it ASAP. To my knowledge, it hasn't worked all day today.

Pat ONeill · 12 March 2014 - 18:58

Abominable service! Don't you have any tech support to figure out problems?

Janice Pate · 12 March 2014 - 16:58

can not log into my account... is it down? march 12 2014... whats the problem...

Patsy Leatherbury · 12 March 2014 - 16:58

I've tried pressing Control + F5 with both Chrome and I.E., but nothing works. I can get the log in page with Chrome but can't even get that far with I.E. There may be a glitch from this morning's update. March 12, 2014.

Wynter Grace · 12 March 2014 - 14:52

Unable to log in all day - 3/12/14

Lynne Mack · 12 March 2014 - 12:13

can not get on today 3-12-2014

Marcy Kisby Baumann · 12 March 2014 - 06:36

not allowing us to log in

Liz Cascone · 5 March 2014 - 04:32

It's not working my little cousin clicked the website and it said 'sorry webkinz is currently unavailable

Susan Flora · 5 March 2014 - 03:52

I am also not able to log in. I can put in user name and password, but nothing happens when I hit the button. Have tried all three ways to get in and nothing works.

Cathy Bittner · 4 March 2014 - 22:02

Once again, I am not able to access Webkinz. I type in my user name & password, hit enter, and nothing happens.

Jessica Bishop · 17 February 2014 - 08:42

i just got new webkinz and the site is not working for me. it will let me log in but then the site isn't showing anything.

Jennifer Ford · 27 January 2014 - 01:25

i am able to login however I ger an oops I am sorry we cant connect to webkinz world please log back in later for more fun and games. You will now be loggecd out. Anyone have advice

Tommie McLaughlin · 25 December 2013 - 07:42

Cannot add new pets right now. Probably due to Christmas traffic.

Carmen Yvette Gusan · 30 November 2013 - 06:29

"The site is currently down for maintenance. It will be back up soon". It has not been soon and I purchases two webkins for Christmas and was going two purchases more.But if this is not up "soon" i probably wont.

Leslie Marie Neilson · 24 November 2013 - 10:05

When will Webkinz be back up and running? It has been "under maintenance" for a LONG time!

Michelle Andrej-Byrne · 17 November 2013 - 05:51

Same thing as a week ago... It will not let me log in. I've tried IE, google chrome and firefox. This is happening more and more. It's not like it's free either... you pay for the actual webkinz.

Lola Anabelle · 8 November 2013 - 02:17

I can't log in right now... The "Begin Playing" button doesn't work... It is the second time this happens for me and the first time it lasted for 5-6 days!!! I hope it will not be like that now... :(

Becky Marchion · 5 November 2013 - 16:56

Ive been trying for hours and it wont let me log in.

Lori Anderson Grimm · 5 November 2013 - 16:48

been trying off and on for 2 hours wont log on!!!

Michelle Andrej-Byrne · 5 November 2013 - 16:42

I can't access webkinz. I enter user name and password but no matter how many times I hit enter, nothing happens. I've tried IE, Firefox and google chrome...

Cathy Bittner · 5 November 2013 - 16:37

I am not able to access Webkinz. I type in my user name & password, hit enter, and nothing happens.

Erika Loud · 8 October 2013 - 23:17

Webkinz isn't working for me at all? I'm using Google Chrome, Adobe Flash is updated, and no matter how many times I refresh, it's not working.

Bert Corwin · 30 August 2013 - 09:10

can not log in

Erin Williams · 24 August 2013 - 12:08

Down for me too right now. Just says website waiting too long to respond

Heidi MacLachlan · 23 August 2013 - 07:09

I keep getting a website is not responding message. It's quite disappointing, especially for my daughter. :(

Anneliese Marr · 9 July 2013 - 08:33

It still says "currently down for maintenance" and that it'll be back soon, but its been this ways for more than a week

Deen Waddell · 2 July 2013 - 12:27

All other commonly visited websites are working, but webkinz seems down. Say it aint so! We love webkinz!

Em Ann · 28 June 2013 - 13:31

It wont load for me. Computer problem? Site down?

Mindy Parnham · 3 June 2013 - 09:01

the site still tells me that its down and says sorry for your inconveince

Sara Tourand · 18 November 2012 - 22:28

Is webkinz not working right now? For the past while my brother couldn't get logged into his account, If its down, When will it be back up? You should post a note on the website saying when it should be back up and running!

Submit a comment using your Facebook ID.

Is Webkinz.com down for you right now? Submit your comments about Webkinz.com service status or report an issue below to let others know that they aren't the only ones having trouble.

Rate Webkinz

Webkinz.com has been rated 3.0 out of 5 points. A total of 23 votes cast and 40 users reviewed the website.

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