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Walmart MoneyCardWebsite Name:
www.walmartmoneycard.comURL Checked:
Response Time:
Last Down:
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Walmart MoneyCard Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
20:5757.24 ms. 
00:4319.19 ms.
02:4430.53 ms. 
06:2432.68 ms.
09:4319.08 ms. 
11:4430.57 ms.
15:2331.79 ms. 
17:3248.96 ms.
19:3330.81 ms. 
22:3351.16 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 23:45

We have tried pinging Walmart MoneyCard website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Walmart MoneyCard - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing
Shanon Marie Mueller · 13 March 2014 - 19:26

the system is down... call the number and I get error recordings... my card is denied with purchases... what the fudge... I GOT A BAD FEELING about this... How do I F find a ceo number or someone to fix this... NOT HAPPY

Sue Speers-Ferris · 10 March 2014 - 00:23

Ive tried by phone and website to report a charge on my card that is an error and unauthorized. Reporting form doesnt exist I guess even though its covered in my agreement and no one is available by phone either. Who has control of my money?

Karen Johnson Schultz · 25 February 2014 - 13:30

I cannot log in to the site. There is an x in the box where my user name goes and it will not let me type the full name. I need to be able to print out a statement. I called their help line and was on hold, which I can't afford as it uses minutes on my cell phone.

Cheryl Gatlin · 25 February 2014 - 06:01

This happened two weeks ago and my account was hacked and I lost over $1200. It has been a nightmare and I still do not have my money.

Gwynn Holloway · 25 February 2014 - 05:09

Not sure if it is related but my hubby tried to put money on the wm card at the store at 4am this morn. It would not work. The manager said they are updating all their registers etc...

Rick Dean Collins · 19 February 2014 - 03:54

this is a joke, they screwed me out of $200.00, I will report this to the FDIC

Chelli Manicom · 10 February 2014 - 05:41

I can't get the direct deposit info. to display. I am trying to finish my taxes and need that information. How long before it is fixed?

Jack DjAce Goodwin · 26 January 2014 - 22:34

just got card and site is down.. wont be doing any future business with them on these cards!!!

Maryellen Kerwin · 25 January 2014 - 09:40

I have had the same issue on my computer. Just today now I am unable to check the website from my phone. Very nerve wracking!

Steven E. Spradley · 24 January 2014 - 08:43

use google chrome

Daisy Breed · 23 January 2014 - 08:54

Warning -do not use ! they stole 200 dollars off my card !

Teresa Crawford · 22 January 2014 - 14:19

having trouble loading funds from debit card

Mike Campbell · 19 January 2014 - 05:57

They embezzled $200. my account history just disappeared and so did my money... repeated calls were nothing but on hold and stall stall stall. These people are thieves and walmart should be ashamed to have its name on this phony card.

Troy Ohmer · 17 January 2014 - 18:23

site doesn't work

Claudia Winter · 17 January 2014 - 10:45

Very frustrating to deal with Walmart Moneycard. My problems are the same. Thank you to everyone who comment, since it explained to me what is going on with the Walmart money card site. It sucks not to be able to use my card for purchases due to it being declined in spite of having a positive balance. Will try Google Chrome to access.

The fact that Walmart Money Card did not have the courtesy to notify customers is even more disturbing to me. I mean it's downright rude. I wasted time trying to get answers from their customer service, and Walmart without resolve. This sh.. is obviously a ongoing problem for many ppl., and not even one word from them advising their customers....

Jerry Stanton · 10 January 2014 - 15:08

It's a script issue with IE10, they need to update the login script on their site. Looks as though they are just cheap and choosing not to fix it. It hasn't been working for over a month now.

You can still login with an Android based cell phone, also an older version of IE will work or Google Chrome. This further proves it is their site.

John Ramos · 9 January 2014 - 19:15

bj were you able to log in after all... I seem to be having the same issue...

Terry Scoville · 5 January 2014 - 11:29

i cannot access through i.e. 11

Angela Aguazul · 5 January 2014 - 07:59

the site wont come up at all on my computer

Johnny Lee Lewis · 2 January 2014 - 16:17

I have been trying to check my transactions for months with no luck access the site over top banner page. Don't even bother calling customer service they just lie and say it will be up in an hour. Call the toll free number to get transactions, it is a time waster and can't understand what the computer says for multi-syllable transactions.

Katie Mailer Taflinger · 2 January 2014 - 07:02

I have been trying to login to see my transactions and it will not load the login screen. It's been this way for over a month now. It's very irritating.

Lynda Lindell Jeffries · 31 December 2013 - 11:46

I have been trying to login to check my balance for over a week! I also had a huge problem with this company when I loaded the max amt on separate cards. they decided to freeze all of them (suspicious activity!) and I could not access over $9, 000 of my OWN money!

Shelly Schweitzer · 28 December 2013 - 23:32

i cant sign into my account

Dena Read · 28 December 2013 - 10:44

I havn't been able to access the walmart money card website since I received my new card 3 months ago. The only way I've been able to check balances, debits and credits by calling the # on back of the card. Its been a pain in the butt because it uses up your cell phone minutes waiting to hear your transactions, and I know their are glitches in the system, so I'm not really sure how accurate my acc't is! Its definitely has been INCONVENIENT not being able to access Walmart Money Card website. It reminds me of another major website glitch that's run by the government!! Walmart Money Card should issue some freebies of some kind so they don't lose their customers business.

Mark Jaycox · 27 December 2013 - 10:44

I contacted them on 12/23/13 and they told me THEY were experiencing problems with their site, and to try to log in in an hour. Waited - no luck. Now its four days later, and still cannot get the log-in screen to display. I get their banner, and the option to click on 'LOG-IN' button to get to the log-in screen, but it simply refreshes back to the banner & buttons without displaying the actual log-in fields. This is BS!

Adeo Breaux · 26 December 2013 - 16:49

experiencing issues trying to register new card. setup website says try again soon. tried several times over the last hour.

tried calling the toll free number on back of card, phone system seems to be down, too.

Aaron Zulko · 26 December 2013 - 16:45

It's down... big time, tried Chrome and IE 11.. Once in a while I get "runtime error".

Lynn Willis · 26 December 2013 - 14:32

I have tried for days to get into my account whats wrong

Neille Sawyer · 24 December 2013 - 21:09

This most recent issue of a blank page when trying to log in, is clearly an IE 10 issue with their website. I can access it from my computer at work that is still on IE 9. Looking at the login page with the developer tools available on IE it clearly shows that IE 10 is not listed. Accessing it from another browser does work. Sent an email under the contact us section when I finally got there, maybe if enough do the same they will actually update the thing.

Gynger Goodrich · 20 December 2013 - 07:36

I haven't been able to access the website through internet explorer... saw that another person used Google Chrome... that worked...

Crystal Boarman · 16 December 2013 - 08:34

I could only log in with Google Chrome too.

Roxanne Stockinger · 14 December 2013 - 12:53

I have been trying for 2 days and not been able to login

Marie Peregrine · 14 December 2013 - 00:50

been trying to login for days now and all im getting is a blank page at the bottom no place to login to check my balance.

Regina Ferrell · 11 December 2013 - 00:43

Thanks to some of the previous posts, I tried Google chrome, and it worked perfectly. Thanks guys! Wonder why it works on Chrome and not IE?

Regina Ferrell · 11 December 2013 - 00:29

The site isn't working for me at all. It won't do anything. I can't even log in. When I click on "log in" nothing happens.

Mary Hinnenkamp · 9 December 2013 - 15:45

I too cannot log into my account had to use google chrome. Maybe its something with IE 11?? I had no problems with IE 10.

Master Rick Grady · 8 December 2013 - 19:07

web site for money card is compromised by communists with cryptic satellite systems, check the origin of entry, it may be agency people, they are renegade right now, we smoking their brothers and sisters.

Laura Watkins · 8 December 2013 - 12:53

Having trouble with walmartmoneycard site not allowing login page for the past 2 days now.

Richard Carroll · 6 December 2013 - 12:37

had to use google chrome its working

Rob Moore · 5 December 2013 - 20:31

This was my last month using this card too many problems, I can't even check my balance, tired of the stupid charges also. Wal Mart money card is a BIG mistake. Don't go there!!

Johnny Lee Lewis · 5 December 2013 - 10:50

I have been trying to get onto the site for 3 days and no luck. I get the site with a list of options at the top and when you click.. Nothing... Down and out of Luck..!!

Sheena Ward · 5 December 2013 - 04:44

Got a new job and all I need is the Direct deposit sheet!!! Been trying for two days and now, still nothing! Im so over it!!.. Site is not allowing me to update my information or add money on the card... This is Bull

Kimberly Roberts · 4 December 2013 - 17:10

it keeps saying up top server is up.. bull crap.. apparently not.. read all of these comments stupid walmart money people.. obviously its not up and running so fix it!!!

Shellye Painter Robinson · 4 December 2013 - 12:38

I cannot get on the site either and have not been able to since last Thursday. Is the system down because all I am getting is a blank screen at the bottom no place to log in.

Kimberly Roberts · 3 December 2013 - 21:03

the website is down and it wont let me check my balance unless I call.. I don't want to call I want the website fixed so I can check my balance. fix the issue walmart money card!!!

Angela Graves Skeie · 3 December 2013 - 17:04

What is going on with the Walmart money card site? I've been trying to add money to my account and it won't let me.

Louann Yeoward Cox · 2 December 2013 - 11:05

I am unable to get access to my account. When I log onto WMMC I get as far as the main screen w/o the login boxes. This has been going on for some Time. I have been informed that the website is also not safe as you have NOT operated according to written contract agreements. What have you to say?

Steve Davis · 1 December 2013 - 07:56

It's still not working for me. I have the menu at the top of the screen, but that's all.

Toni Cathcart · 30 November 2013 - 20:49

I cannot do anything

Daniel Poppi Rogers · 30 November 2013 - 17:26

could not log in using IE but was able to using firefox.

Crystal Neal · 30 November 2013 - 07:25

Nothing happens when I click on Log Into Account...

Roy Horton · 28 November 2013 - 16:01

I been trying to get on the Walmart money card for over three days I can use my cell phone and can get on ther site with out ant trobble hope that they get this fixed

Donna Monday-Thomas · 28 November 2013 - 15:09

I cannot log into my walmart money card on the website. What is the problem?

Anita Carpenter Vaughn · 28 November 2013 - 14:31

Not only is the Money Card wetsite down, so is the phone number on the back of the card!

Bob Thomas · 28 November 2013 - 07:36

haven't been able to login for days now... login page is blank... cannot see anything but banner up top

Richard Smith · 27 November 2013 - 16:47

the site don't work on ie but if you use crome it works why is that ? I cleared chash and cookies and still don't work on ie why?

Edit: ok found the fix for the page not loading go to Tools/compatibility view settings and add to it and then it should work ...YW

Update: opps well I tried page lode but now login button not working. but using chrome works on

Stephanie Plute Harris · 27 November 2013 - 12:38

Still down. Blank page except for header. No links work.

Dannie Christansen · 25 November 2013 - 19:13

The website is always down. I'm moving on to another Green Dot company.

Stephanie Plute Harris · 24 November 2013 - 10:02

Down. Blank page. 11-23-13 100 PST. Cleared cache; rebooted - still the same.

Gordon Brede · 22 November 2013 - 19:26

trying to log I all I get is blank screen

Julie Kincheloe Kelle · 20 November 2013 - 10:37

I just get a blank page, can't get to login

Monty Van Valkenburgh · 19 November 2013 - 09:20

just call the number on the back of your card

Tricia Melanson · 19 November 2013 - 08:12

I have been trying to sign in for a week now and all I get is a blank screen when I go to the website!!! Fix it please!!!

Terri Ferrario · 19 November 2013 - 06:15

I'm trying to sign into and all I get is a blank screen

Russ Carew · 17 November 2013 - 11:29

Walmart money card site sucks! won't let me log in. It won't connect. Nothing new on my behalf. Same card number for 3 years.

Meghan Briana Stewart · 17 November 2013 - 01:23

Site is down right now... I can't see transactions and balance says zero!

Candace Etters · 16 November 2013 - 11:11

Hasn't worked for weeks!!! I cant check shit about my account! Get is fixed!!!

Roy Horton · 14 November 2013 - 03:04

is Walmart money card site down just for me. I cannot get on the site to check my money card

Dale Henderson · 23 October 2013 - 07:37

I am unable to check balance on card or pay a bill as of 10:37 AM

Pamela Elliott · 21 October 2013 - 14:51

I have called the automated system and it tells me that my card has been closed and I cannot open another card with Meta Bank ever!!! I received a text message with my balance on the phone like I do daily but it has the wrong balance for today! I can log into the website and it does show my correct balance. Also, I tried to use it at a fast food restaurant and it came back "transaction denied". Last but not least, I have a direct deposit going in tomorrow!!!! #nothappy

Edit: I forgot this one, I have tried to contact customer service but it keeps hanging up on me!!!

Lisa Neyland DeLaurentiis Fitzpatrick · 13 October 2013 - 14:49

This card has 400 of my money and won't authorize my address sp that I can use it and the phone number tells me there is difficulty. I want my money!!!

Jen Burns · 4 October 2013 - 11:12

I'm not a big fan of Walmart in general, but I've never had a problem with the card in over 2 years. Right now, I'm having a site security issue...maybe the website has been hacked. My advice is to skip the money packs and just hand the money to the cashier at Walmart or have it direct deposited from your paycheck.

Sherry Bogue Baker · 4 October 2013 - 11:11

have tried 2 differnet cards keeps telling invalid card number WTF

Anthony Jackson · 2 October 2013 - 15:01

"The number that follows the "WWW" indicates that the data being retrieved by the Web browser is gathering the information from a different Web server than the one that serves the typical "WWW" address." Sounds like their website has been hacked.

Roger Burcroff · 2 October 2013 - 14:57

Site down and reporting bad certificate.

Pam McCusker · 2 October 2013 - 14:04

Their website is down, I tried using 3 different browsers. I kept getting the message that the site's certificate was not good. Like the other poster it was showing After trying to explain it to the India speaking rep 3 or 4 times; she came back and said that there was an issue with their website.

John Roach · 2 October 2013 - 07:03

redirects to a ww1 site that is not secure. WTF

Timothy Hunsingr · 22 June 2013 - 22:51

walmart you are horriable the way you treat your customers I have over 1000$ on card and its telling me balance is 71 71 so wene I called your customer service they are useless this is my money your playing with WTF im suppose to be booking a flight right now n thanks to you ill be late!! Thanks a lot walmart!!!

call 18668712415 press 5 to get real person everytime

Marlyce J. Crist · 12 March 2013 - 08:19

This has been the worst experience of trying to get something activated and understanding what they are telling me in my entire life. For anyone thinking of getting someone a gift, PLEASE do NOT get them a Walmart money card. This has been ongoing since Christmas and every time I called I got a different answer, I really can't say that either, because every time I called, I had an extremely difficult time understanding. Waste of money and waste of time. Finally got the card that came out of the pkg activated, spending it and it sure isn't at Walmart..Never shop there, never will.. Customer service is horrific online, on the phone and at their stores. :(

B J Ricks Miller · 24 December 2012 - 11:46

I just want to say- this may sound ideal for those without credit or people transferring money between each other- but it is a money trap. Terrible customer service and constant problems loading money packs- I personally have lost 230 dollars because of system glitches or other loading problems. After you factor in the monthly charge, reload charge, money pack cost... It is not worth it at all. Just my personal experience.

Mary Czaplewski · 1 December 2012 - 21:39

Cant even activate my walmart money card! What boatload of crap

Jazzmine Hall-Oldham · 29 November 2012 - 10:17

telling me URL is rejected?

Jessica Hanna · 21 October 2012 - 02:08

The site is up but it shows zero balance and says an internal error prevents showing transactions

Catherine Calderoni-Smith · 24 September 2012 - 13:36

We tried to get money off the card and its getting denied, reapeatedly. The website shows our balance, but cant get my money.

B J Ricks Miller · 24 September 2012 - 12:47

I tried to load a moneypack from my mom a state over and after having trouble getting through the phone line, it is saying my moneypack is for 0 dollars. We do this often as I am away from my parents and in school. They put me through to a "specialist" and I have been on hold for one hour and fifteen minutes with it giving me a holding time of "20 minutes" remaining. A few times it has changed to "17 minutes" but then jumped back up to 20. So basically, they are robbing the money from the moneypack and ignoring my issue by putting me in line but never answering the call. What can be done about this?

Lucy Vera · 24 September 2012 - 11:49

I am in a panic!! i cannot log in and cannot call over phone to check balance! i have had card for months and this is my very first problem! I don't have much but I use this to pay bills online and now cant check balance!

Alisa Bergman · 24 September 2012 - 11:25

the phone and site are working from me.. but I just found a fraudelent charge for over 65 dollars on my account

Stacey Maurer Pruett · 24 September 2012 - 10:32

I was finally able to log into the site but still can't get a balance inquiry on my phone. Just glad the site is up again

Stacey Maurer Pruett · 24 September 2012 - 10:21

are peoples cards still working? I have a bill to pay today.

Aj Groves · 24 September 2012 - 10:07

its down and going to be down for awhile maybe days have to go to atm and inquirey the account to see balance

Trish Rounsaville · 24 September 2012 - 09:41

I've got money coming in too and can't get to the website or get a balance on my phone. Very frustrating.

Christopher M Jaynes · 24 September 2012 - 09:37

My card isn't working either, tried the website and all I get is an error message. Tried calling but all I get is a hangup or it just rings and rings. Very frustrating if I have a direct deposit coming tomorrow!

Kevin Olmstead · 24 September 2012 - 09:25

Can you call the store and have them tell you ?

Shane Smothers · 24 September 2012 - 09:16

Can't check balance over the phone either.

JoRae Stevenson · 24 September 2012 - 09:08

Frikkin Walmart Money Card is down. It's like they know I'm trying to do a Direct Deposit:\ Urrrghh:\

Ian Lin · 24 September 2012 - 08:58

I have been trying to get on this site for over an hour and has shown nothing but error msg

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Rate Walmart MoneyCard has been rated 2.0 out of 5 points. A total of 49 votes cast and 96 users reviewed the website.

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