website not working? Is it down right now? Server Status Check screenshot
Walmart MoneyCardWebsite Name:
www.walmartmoneycard.comURL Checked:
Response Time:
Last Down:
Checking Walmart MoneyCard
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Walmart MoneyCard Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
02:50201.12 ms. 
04:51198.52 ms.
06:52199.29 ms. 
10:42202.89 ms.
13:03203.36 ms. 
17:13211.4 ms.
19:21202.45 ms. 
00:50202.82 ms.
02:53201.48 ms. 
06:38208.1 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 07:08

We have tried pinging Walmart MoneyCard website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Walmart MoneyCard - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 30 DAYS ...
Sean McCauley · 21 April 2016 - 04:52
· · Chrome 49.0 on Android

My money hasn't hit my card its 3 hours late

Andhername Ismztoya · 21 April 2016 - 04:42
· · Chrome 49.0 on Windows

Money still hasnt been deposited in my account. I call and get no answer. Just a lame voicemail...Whats going on??

Paige Lynn Justice · 21 April 2016 - 04:21
· · Chrome 30.0 on Android

My direct deposit isn't going into my account. I have tried calling the help like but no one answers. This is all the money I have and I can't access it? I want answers.

Shante Randolph · 21 April 2016 - 03:59
· · Chrome 49.0 on Android

Will not show current information once logged in, tried calling and cant get through

April Martin · 12 April 2016 - 19:19
· · Chrome 49.0 on Windows

I have been unable to log into the website for the last 15 mins, Is anyone else having this trouble?

Nehemiah Ben Israel · 27 March 2016 - 01:11
· · Chrome 46.0 on Windows

will not allow you to register new card.

Crystal Crowley · 23 March 2016 - 20:49
· · Safari 9.0 on iPhone

I can't create an account to manage my card online. I couldn't register my card last night either I had to call the 800 number. This website is horrible!

Valencia S. Anderson · 28 February 2016 - 01:47
· · Safari 9.0 on iPhone

Can't get money off card !! Just reloaded it can't even a live person on the phone. This is horrible! We're stuck because the system not recognizing card number! Will never recommend money card to no one!

Robert Nuckoles · 15 February 2016 - 10:23
· · Chrome 48.0 on Windows

I can only check my account from my phone and not my pc

Melanie Ponder · 18 January 2016 - 02:59
· · Chrome 47.0 on Android

I was told yesterday that they are having technical problems and won't be fixed until Tuesday morning, I cannot access my money and all the money I have is on this card, my payroll check is direct deposited onto it. I don't suggest anyone ever using this company

Lauren Wolf · 7 December 2015 - 21:38
· · Firefox 42.0 on Windows

Hi, My name is coco lauren wolf from the united states and i want to share my experience with everyone. I have being hearing about this blank ATM card for a while and i never really paid any interest to it because of my doubts and due to the fact that i lost alot of money to online scam. Until one day i discovered an hacker called mason hardman. he is really good at what he I inquired about The Blank ATM Card. If it works or even Existed, He told me yes and that its a card programmed for random money withdraws without being noticed and can also be used for free online purchases of any kind. This was shocking and i still had my doubts. Then i gave it a try and asked for the card and agreed to his terms and conditions. Hoping and praying it was not a scam. four days later i received my card and tried it with the closest ATM machine close to me, It worked like magic. I was able to withdraw up to $3000USD. This was unbelievable and the happiest day of my life. So far i have being able to withdraw up to $28000USD without any stress of being caught and the wonderful part is that the credit limit is over a 100,000USD. i also wanted to confirm if i could use it anywhere in the world so i travelled to 6 different countries and it worked perfectly well. I don't know why i am posting this here, i just felt this might help those of us in need of financial stability. blank Atm has really changedS my life and it can change yours too. It is 100% safe to use this card. Because it will be shipped to you as a gift card.
He can also reload any Active and valid cards, any type of card just contact him for a reload (prepaid cards, credit/debit cards).

CONTACT NUMBER: +2348158827165

Robin Adler · 7 December 2015 - 01:57
· · Safari 9.0 on iPhone

I cannot get my balance, a red box comes up. The message says; "We are unable to process you're request right now. Sorry for the inconvenience".

Tara Hamilton · 1 December 2015 - 13:34
· · Chrome 34.0 on Android

You can call your card through the automated line and select set up for direct deposit (even if you arent) and it will let you know your account and routing number.

Tara Hamilton · 1 December 2015 - 13:33
· · Chrome 34.0 on Android

Currently walmart money card is experiencing "internal errors" and they are sorry for the inconvenience. Sorry doesn't pay my rent.

Carole Hignutt · 26 November 2015 - 08:49
· · Chrome 46.0 on Windows

i need t know my routing no.

Sam Johns · 28 September 2015 - 14:49
· · IEMobile 11.0 on Windows Phone

Have not been able to activate temp card for 3 months. They said they will send me a check but will not return the money actually paid to get card. I know it's only a few dollars but it's the point that they are receiving the money for something that never worked!

Starla Conner Hatfield · 25 September 2015 - 06:13
· · Safari 600.1.4 on iPhone

Well ANYONE ELSE CANT USE THEIR CARD AFTER LOADING MONEY ??????? So frustrating Need to pay bills immediately !!!!!!!!!!!!

Teri Randy Bauer · 4 September 2015 - 02:03
· · Internet Explorer 9.0 on Windows

what is going on with walmart money cards have my insurance coming out and cant get it too work not good at all and no one at walmart seems to know anything im probly going to lose my insurance because of this not happy at all.

Laura Lee Roher · 4 September 2015 - 00:53
· · Safari 8.0 on iPhone

The customer service phone number has been busy for over 3 hours...can't get through at all.

Heidi Otte · 4 September 2015 - 00:44
· · Android Browser 4.0 on Android

I have tried to call for over an hour and its busy.

Jae Respass · 20 May 2014 - 14:04
United States · Time Warner Cable · Chrome 34.0 on Windows

I keep getting Service Unavailable on my PC but my tablet pulls it up just fine. This is been happening for me since yesterday.

Sherri Juanita Burrell · 20 May 2014 - 10:23
United States · Comcast Cable · Firefox 29.0 on Windows

The website is saying "Service Unavailable"!! Still can't login on PC but I can on my phone.

KaTrina Elizabeth Powell · 20 May 2014 - 06:53
United States · Wireless Data Service Provider Corporation · Chrome 34.0 on Windows

hey guys!! im having this same issue on my PC but am able to check it through mobile app/website. it makes you go through all the security questions once, then takes you back to the log in screen. type all the information in again, it will then ask 1 security question and lets me log right in and view everything. Of course because its mobile i cant access every part but. i have the balance and am able to make transactions with my card

Cindy Coville Carlson · 19 May 2014 - 09:35
United States · Comcast Cable · Chrome 34.0 on Windows

The webpage says Service Not Available

Tim Yoak · 9 May 2014 - 16:21
United States · CNS-Internet

mine is still out, my entire paycheck is on the card, can't access it, tried to buy a few things at walmart, card was denied, finally I call customer service and get a recording saying debit transactions are not working, and no one knows when it will be back up, that I had to use credit. It would be nice since this is a WALMART card, if walmart would be informed of the issue. no one had a clue. card is going in the trash as soon as I get my direct deposit changed

Nicole Whitehead · 9 May 2014 - 14:20
United States · MX Logic

I am not able to use my pin to get cash back, if this changes for anyone can you please update?? I really need to get cash out and not use my credit... How F$@$ed up!!!

Carlos Thomas · 9 May 2014 - 13:01
United States ·

i tried this moring around 8 card got declined my whole paycheck is on it, and i cant get it off, the card

Alex Montoya · 9 May 2014 - 12:55
United States · Clear Wireless

Tried using the WalMart Moneycard *at* WalMart, but can't access my money! Calling the service number tell you that you can use the card as a credit card, but that's not true! I can't use my card AT ALL!

Tangina MsMoet Edwards · 9 May 2014 - 09:36
United States · Integra Telecom

I called the FDIC and federal reserve, walmartmoney card is having a major outage but you can run your card as a credit. They were not able to tell me when it would be restored but they said it is fiber optical cut somewhere that is affecting the customer service number and debit transactions --hope this helps

Darla Dmt · 9 May 2014 - 09:35
United States · AT&T Services

walmart seems to be also down in Indiana... not able to use card ANYWHERE! I need to pay bills, and they are holding our funds hostage WTF!

Greg N Laurie Grantham · 9 May 2014 - 09:12
United States · State of Tennessee

My card is being denied at any location despite a positive balance. Tried to call the 877 number and get a recording that says "Unable to connect the call"

Edit: By the time I had finished typing my first comment, everything was back online. No worries. :)

Shanon Marie Mueller · 13 March 2014 - 19:26
United States · Time Warner Cable

the system is down... call the number and I get error recordings... my card is denied with purchases... what the fudge... I GOT A BAD FEELING about this... How do I F find a ceo number or someone to fix this... NOT HAPPY

Sue Speers-Ferris · 10 March 2014 - 00:23
United States · Frontier Communications

Ive tried by phone and website to report a charge on my card that is an error and unauthorized. Reporting form doesnt exist I guess even though its covered in my agreement and no one is available by phone either. Who has control of my money?

Karen Johnson Schultz · 25 February 2014 - 13:30
United States · CenturyLink

I cannot log in to the site. There is an x in the box where my user name goes and it will not let me type the full name. I need to be able to print out a statement. I called their help line and was on hold, which I can't afford as it uses minutes on my cell phone.

Cheryl Gatlin · 25 February 2014 - 06:01
United States · AT&T Services

This happened two weeks ago and my account was hacked and I lost over $1200. It has been a nightmare and I still do not have my money.

Gwynn Holloway · 25 February 2014 - 05:09
United States · Comcast Cable

Not sure if it is related but my hubby tried to put money on the wm card at the store at 4am this morn. It would not work. The manager said they are updating all their registers etc...

Rick Dean Collins · 19 February 2014 - 03:54
United States · AT&T Internet Services

this is a joke, they screwed me out of $200.00, I will report this to the FDIC

Chelli Manicom · 10 February 2014 - 05:41
United States · AT&T U-verse

I can't get the direct deposit info. to display. I am trying to finish my taxes and need that information. How long before it is fixed?

Jack DjAce Goodwin · 26 January 2014 - 22:34
United States · Windstream Communications

just got card and site is down.. wont be doing any future business with them on these cards!!!

Maryellen Kerwin · 25 January 2014 - 09:40
United States · PenTeleData

I have had the same issue on my computer. Just today now I am unable to check the website from my phone. Very nerve wracking!

Mike Campbell · 19 January 2014 - 05:57
United States · Sorenson Communications

They embezzled $200. my account history just disappeared and so did my money... repeated calls were nothing but on hold and stall stall stall. These people are thieves and walmart should be ashamed to have its name on this phony card.

Claudia Winter · 17 January 2014 - 10:45
United States · Northland Cable Television

Very frustrating to deal with Walmart Moneycard. My problems are the same. Thank you to everyone who comment, since it explained to me what is going on with the Walmart money card site. It sucks not to be able to use my card for purchases due to it being declined in spite of having a positive balance. Will try Google Chrome to access.

The fact that Walmart Money Card did not have the courtesy to notify customers is even more disturbing to me. I mean it's downright rude. I wasted time trying to get answers from their customer service, and Walmart without resolve. This sh.. is obviously a ongoing problem for many ppl., and not even one word from them advising their customers....

Jerry Stanton · 10 January 2014 - 15:08
United States · Comcast Cable

It's a script issue with IE10, they need to update the login script on their site. Looks as though they are just cheap and choosing not to fix it. It hasn't been working for over a month now.

You can still login with an Android based cell phone, also an older version of IE will work or Google Chrome. This further proves it is their site.

John Ramos · 9 January 2014 - 19:15
United States · Clear Wireless

bj were you able to log in after all... I seem to be having the same issue...

Johnny Lee Lewis · 2 January 2014 - 16:17
United States · Comcast Cable

I have been trying to check my transactions for months with no luck access the site over top banner page. Don't even bother calling customer service they just lie and say it will be up in an hour. Call the toll free number to get transactions, it is a time waster and can't understand what the computer says for multi-syllable transactions.

Katie Mailer Taflinger · 2 January 2014 - 07:02
United States · Comcast Business Communications

I have been trying to login to see my transactions and it will not load the login screen. It's been this way for over a month now. It's very irritating.

Lynda Lindell Jeffries · 31 December 2013 - 11:46
United States · Charter Communications

I have been trying to login to check my balance for over a week! I also had a huge problem with this company when I loaded the max amt on separate cards. they decided to freeze all of them (suspicious activity!) and I could not access over $9, 000 of my OWN money!

Dena Read · 28 December 2013 - 10:44
United States · City Of Poplar Bluff - Municipal Utilties

I havn't been able to access the walmart money card website since I received my new card 3 months ago. The only way I've been able to check balances, debits and credits by calling the # on back of the card. Its been a pain in the butt because it uses up your cell phone minutes waiting to hear your transactions, and I know their are glitches in the system, so I'm not really sure how accurate my acc't is! Its definitely has been INCONVENIENT not being able to access Walmart Money Card website. It reminds me of another major website glitch that's run by the government!! Walmart Money Card should issue some freebies of some kind so they don't lose their customers business.

Mark Jaycox · 27 December 2013 - 10:44
United States · Mediacom Communications

I contacted them on 12/23/13 and they told me THEY were experiencing problems with their site, and to try to log in in an hour. Waited - no luck. Now its four days later, and still cannot get the log-in screen to display. I get their banner, and the option to click on 'LOG-IN' button to get to the log-in screen, but it simply refreshes back to the banner & buttons without displaying the actual log-in fields. This is BS!

Adeo Breaux · 26 December 2013 - 16:49
United States · Comcast Cable

experiencing issues trying to register new card. setup website says try again soon. tried several times over the last hour.

tried calling the toll free number on back of card, phone system seems to be down, too.

Aaron Zulko · 26 December 2013 - 16:45
United States · AT&T U-verse

It's down... big time, tried Chrome and IE 11.. Once in a while I get "runtime error".

Neille Sawyer · 24 December 2013 - 21:09
United States · Comcast Cable

This most recent issue of a blank page when trying to log in, is clearly an IE 10 issue with their website. I can access it from my computer at work that is still on IE 9. Looking at the login page with the developer tools available on IE it clearly shows that IE 10 is not listed. Accessing it from another browser does work. Sent an email under the contact us section when I finally got there, maybe if enough do the same they will actually update the thing.

Gynger Goodrich · 20 December 2013 - 07:36
United States · JAB Wireless

I haven't been able to access the website through internet explorer... saw that another person used Google Chrome... that worked...

Marie Peregrine · 14 December 2013 - 00:50
United States · AT&T U-verse

been trying to login for days now and all im getting is a blank page at the bottom no place to login to check my balance.

Regina Ferrell · 11 December 2013 - 00:29
United States · AT&T U-verse

The site isn't working for me at all. It won't do anything. I can't even log in. When I click on "log in" nothing happens.

Edit: Thanks to some of the previous posts, I tried Google chrome, and it worked perfectly. Thanks guys! Wonder why it works on Chrome and not IE?

Mary Hinnenkamp · 9 December 2013 - 15:45
United States · SDN Communications

I too cannot log into my account had to use google chrome. Maybe its something with IE 11?? I had no problems with IE 10.

Master Rick Grady · 8 December 2013 - 19:07
United States · Cox Communications

web site for money card is compromised by communists with cryptic satellite systems, check the origin of entry, it may be agency people, they are renegade right now, we smoking their brothers and sisters.

Laura Watkins · 8 December 2013 - 12:53
United States · AT&T U-verse

Having trouble with walmartmoneycard site not allowing login page for the past 2 days now.

Rob Moore · 5 December 2013 - 20:31
United States · Suddenlink Communications

This was my last month using this card too many problems, I can't even check my balance, tired of the stupid charges also. Wal Mart money card is a BIG mistake. Don't go there!!

Johnny Lee Lewis · 5 December 2013 - 10:50
United States ·

I have been trying to get onto the site for 3 days and no luck. I get the site with a list of options at the top and when you click.. Nothing... Down and out of Luck..!!

Sheena Ward · 5 December 2013 - 04:44
United States · Charter Communications

Got a new job and all I need is the Direct deposit sheet!!! Been trying for two days and now, still nothing! Im so over it!!.. Site is not allowing me to update my information or add money on the card... This is Bull

Kimberly Roberts · 4 December 2013 - 17:10
United States · Charter Communications

it keeps saying up top server is up.. bull crap.. apparently not.. read all of these comments stupid walmart money people.. obviously its not up and running so fix it!!!

Shellye Painter Robinson · 4 December 2013 - 12:38
United States · AT&T Wi-Fi Services

I cannot get on the site either and have not been able to since last Thursday. Is the system down because all I am getting is a blank screen at the bottom no place to log in.

Kimberly Roberts · 3 December 2013 - 21:03
United States · Charter Communications

the website is down and it wont let me check my balance unless I call.. I don't want to call I want the website fixed so I can check my balance. fix the issue walmart money card!!!

Angela Graves Skeie · 3 December 2013 - 17:04
United States · Pocketinet Communications

What is going on with the Walmart money card site? I've been trying to add money to my account and it won't let me.

Louann Yeoward Cox · 2 December 2013 - 11:05
United States · AT&T Internet Services

I am unable to get access to my account. When I log onto WMMC I get as far as the main screen w/o the login boxes. This has been going on for some Time. I have been informed that the website is also not safe as you have NOT operated according to written contract agreements. What have you to say?

Steve Davis · 1 December 2013 - 07:56
United States · AT&T U-verse

It's still not working for me. I have the menu at the top of the screen, but that's all.

Roy Horton · 28 November 2013 - 16:01
United States · Time Warner Cable

I been trying to get on the Walmart money card for over three days I can use my cell phone and can get on ther site with out ant trobble hope that they get this fixed

Donna Monday-Thomas · 28 November 2013 - 15:09
United States · WideOpenWest

I cannot log into my walmart money card on the website. What is the problem?

Anita Carpenter Vaughn · 28 November 2013 - 14:31
United States · Comcast Cable

Not only is the Money Card wetsite down, so is the phone number on the back of the card!

Bob Thomas · 28 November 2013 - 07:36
United States · Verizon FiOS

haven't been able to login for days now... login page is blank... cannot see anything but banner up top

Richard Smith · 27 November 2013 - 16:47
United States · Rhino Communications

the site don't work on ie but if you use crome it works why is that ? I cleared chash and cookies and still don't work on ie why?

Edit: ok found the fix for the page not loading go to Tools/compatibility view settings and add to it and then it should work ...YW

Update: opps well I tried page lode but now login button not working. but using chrome works on

Dannie Christansen · 25 November 2013 - 19:13
United States · Charter Communications

The website is always down. I'm moving on to another Green Dot company.

Stephanie Plute Harris · 24 November 2013 - 10:02
United States · Comcast Business Communications

Down. Blank page. 11-23-13 100 PST. Cleared cache; rebooted - still the same.

Tricia Melanson · 19 November 2013 - 08:12
United States · Time Warner Cable

I have been trying to sign in for a week now and all I get is a blank screen when I go to the website!!! Fix it please!!!

Terri Ferrario · 19 November 2013 - 06:15
United States · Mediacom Communications

I'm trying to sign into and all I get is a blank screen

Russ Carew · 17 November 2013 - 11:29
United States · Verizon Wireless

Walmart money card site sucks! won't let me log in. It won't connect. Nothing new on my behalf. Same card number for 3 years.

Meghan Briana Stewart · 17 November 2013 - 01:23
United States · WideOpenWest

Site is down right now... I can't see transactions and balance says zero!

Candace Etters · 16 November 2013 - 11:11
United States · Suddenlink Communications

Hasn't worked for weeks!!! I cant check shit about my account! Get is fixed!!!

Roy Horton · 14 November 2013 - 03:04
United States · Time Warner Cable

is Walmart money card site down just for me. I cannot get on the site to check my money card

Pamela Elliott · 21 October 2013 - 14:51
United States · Time Warner Cable

I have called the automated system and it tells me that my card has been closed and I cannot open another card with Meta Bank ever!!! I received a text message with my balance on the phone like I do daily but it has the wrong balance for today! I can log into the website and it does show my correct balance. Also, I tried to use it at a fast food restaurant and it came back "transaction denied". Last but not least, I have a direct deposit going in tomorrow!!!! #nothappy

Edit: I forgot this one, I have tried to contact customer service but it keeps hanging up on me!!!

Lisa Neyland DeLaurentiis Fitzpatrick · 13 October 2013 - 14:49
United States · Spirit Telecom

This card has 400 of my money and won't authorize my address sp that I can use it and the phone number tells me there is difficulty. I want my money!!!

Jen Burns · 4 October 2013 - 11:12
United States · Comcast Cable

I'm not a big fan of Walmart in general, but I've never had a problem with the card in over 2 years. Right now, I'm having a site security issue...maybe the website has been hacked. My advice is to skip the money packs and just hand the money to the cashier at Walmart or have it direct deposited from your paycheck.

Anthony Jackson · 2 October 2013 - 15:01
United States · Time Warner Cable

"The number that follows the "WWW" indicates that the data being retrieved by the Web browser is gathering the information from a different Web server than the one that serves the typical "WWW" address." Sounds like their website has been hacked.

Pam McCusker · 2 October 2013 - 14:04
United States · WideOpenWest

Their website is down, I tried using 3 different browsers. I kept getting the message that the site's certificate was not good. Like the other poster it was showing After trying to explain it to the India speaking rep 3 or 4 times; she came back and said that there was an issue with their website.

Timothy Hunsingr · 22 June 2013 - 22:51
United States · Secom

walmart you are horriable the way you treat your customers I have over 1000$ on card and its telling me balance is 71 71 so wene I called your customer service they are useless this is my money your playing with WTF im suppose to be booking a flight right now n thanks to you ill be late!! Thanks a lot walmart!!!

call 18668712415 press 5 to get real person everytime

Marlyce J. Crist · 12 March 2013 - 08:19
United States · Time Warner Cable

This has been the worst experience of trying to get something activated and understanding what they are telling me in my entire life. For anyone thinking of getting someone a gift, PLEASE do NOT get them a Walmart money card. This has been ongoing since Christmas and every time I called I got a different answer, I really can't say that either, because every time I called, I had an extremely difficult time understanding. Waste of money and waste of time. Finally got the card that came out of the pkg activated, spending it and it sure isn't at Walmart..Never shop there, never will.. Customer service is horrific online, on the phone and at their stores. :(

B J Ricks Miller · 24 December 2012 - 11:46
United States · AT&T U-verse

I just want to say- this may sound ideal for those without credit or people transferring money between each other- but it is a money trap. Terrible customer service and constant problems loading money packs- I personally have lost 230 dollars because of system glitches or other loading problems. After you factor in the monthly charge, reload charge, money pack cost... It is not worth it at all. Just my personal experience.

Jessica Hanna · 21 October 2012 - 02:08
United States · Suddenlink Communications

The site is up but it shows zero balance and says an internal error prevents showing transactions

Catherine Calderoni-Smith · 24 September 2012 - 13:36
United States · Time Warner Cable

We tried to get money off the card and its getting denied, reapeatedly. The website shows our balance, but cant get my money.

B J Ricks Miller · 24 September 2012 - 12:47
United States · AT&T U-verse

I tried to load a moneypack from my mom a state over and after having trouble getting through the phone line, it is saying my moneypack is for 0 dollars. We do this often as I am away from my parents and in school. They put me through to a "specialist" and I have been on hold for one hour and fifteen minutes with it giving me a holding time of "20 minutes" remaining. A few times it has changed to "17 minutes" but then jumped back up to 20. So basically, they are robbing the money from the moneypack and ignoring my issue by putting me in line but never answering the call. What can be done about this?

Lucy Vera · 24 September 2012 - 11:49
United States · Verizon Wireless

I am in a panic!! i cannot log in and cannot call over phone to check balance! i have had card for months and this is my very first problem! I don't have much but I use this to pay bills online and now cant check balance!

Alisa Bergman · 24 September 2012 - 11:25
United States · Comcast Cable

the phone and site are working from me.. but I just found a fraudelent charge for over 65 dollars on my account

Stacey Maurer Pruett · 24 September 2012 - 10:32
United States · CenturyLink

I was finally able to log into the site but still can't get a balance inquiry on my phone. Just glad the site is up again

Aj Groves · 24 September 2012 - 10:07
United States · Suddenlink Communications

its down and going to be down for awhile maybe days have to go to atm and inquirey the account to see balance

Trish Rounsaville · 24 September 2012 - 09:41
United States · CenturyLink

I've got money coming in too and can't get to the website or get a balance on my phone. Very frustrating.

Christopher M Jaynes · 24 September 2012 - 09:37
United States · AT&T U-verse

My card isn't working either, tried the website and all I get is an error message. Tried calling but all I get is a hangup or it just rings and rings. Very frustrating if I have a direct deposit coming tomorrow!

JoRae Stevenson · 24 September 2012 - 09:08
United States · Comcast Business Communications

Frikkin Walmart Money Card is down. It's like they know I'm trying to do a Direct Deposit:\ Urrrghh:\

Ian Lin · 24 September 2012 - 08:58
United States · Time Warner Cable

I have been trying to get on this site for over an hour and has shown nothing but error msg

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