website not working? Is it down right now? Server Status Check screenshot
VIA Rail CanadaWebsite Name:
www.viarail.caURL Checked:
Response Time:
Last Down:
Checking VIA Rail Canada
Please wait while we check the server...
VIA Rail Canada Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
05:5614.52 ms. 
14:2814.63 ms.
00:2414.89 ms. 
03:0615.38 ms.
06:2115.34 ms. 
12:2314.77 ms.
07:2615.24 ms. 
11:3514.82 ms.
11:0614.46 ms. 
16:5815.01 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 10:15

We have tried pinging VIA Rail Canada website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access VIA Rail Canada - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Sing Song · 26 March 2013 - 21:25
Canada · Rogers Cable

Cant make a Reservation using viarail website; says website is in maintainence

Ahmad Syed · 11 February 2013 - 19:08
Canada · Carleton University

I am headed to Toronto from Ottawa on Saturday, 15-2-13, around 10 am. I will probably rent a car and post an ad on kijiji. It usually is cheaper than Via, a rideshare costs usually around $30.

Theodore Lopez de Castilla · 11 February 2013 - 18:50
Canada · Rogers Cable

whats rideshare? or do u just mean literally sharing a ride lol

Ahmad Syed · 11 February 2013 - 18:30
Canada · Carleton University

yup same here... probably will do rideshare i guess!

Isabelle Nethercott · 11 February 2013 - 17:56
Canada · Rogers Cable

I just checked the Facebook page, it's been happening all day. They stopped answering questions 3 hours ago so I guess they all went home. :/

Theodore Lopez de Castilla · 11 February 2013 - 17:55
Canada · Rogers Cable

thats been happening to me since 11am this morning

Isabelle Nethercott · 11 February 2013 - 17:53
Canada · Rogers Cable

I've been having the same problem for the past couple hours... I can get to the main page okay (the one that this site checks), but not the booking page, it keeps timing out. Frustrating.

Theodore Lopez de Castilla · 11 February 2013 - 13:49
Canada · Rogers Cable

trying to book a train and it wont let me see available trains for my search

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.