Update.microsoft.com website not working? Is it down right now?

Update.microsoft.com Server Status Check
update.microsoft.com screenshot
Microsoft Windows UpdateWebsite Name:
www.update.microsoft.comURL Checked:
Response Time:
Last Down:
Checking Microsoft Windows Update
Please wait while we check the server...
Microsoft Windows Update Website Status History
Update.microsoft.com server report and response time

The above graph displays service status activity for Update.microsoft.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
04.Dec.2016
02:5154.34 ms. 
04.Dec.2016
05:2638.53 ms.
04.Dec.2016
09:5640.3 ms. 
04.Dec.2016
13:2175.66 ms.
04.Dec.2016
15:3073.72 ms. 
04.Dec.2016
19:1341.19 ms.
04.Dec.2016
21:5176.77 ms. 
05.Dec.2016
00:3040.25 ms.
05.Dec.2016
03:3273.3 ms. 
05.Dec.2016
07:1975.37 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 08:28

We have tried pinging Microsoft Windows Update website using our server and the website returned the above results. If update.microsoft.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Microsoft Windows Update - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as windowsupdate.microsoft.com

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Update.microsoft.com?
▼ LAST 6 MONTHS ...
Douglas Carter · 27 July 2016 - 17:31
· · Chrome 52.0 on Windows

Checking for updates and files not downloading. Reduced number of files requested to a single update file, still not downloading. Tried ping from console, ping www.update.microsoft.com results in request timed out. Tracert breaks on the msn network. They must be down.

Mike Weaver · 27 July 2016 - 13:56
· · Chrome 51.0 on Windows

10 hours and no responce!!!

Windows Support Live +1800 585 2494 · 5 July 2016 - 21:27
· · Firefox 47.0 on Windows

Live Support with Certified Techies.

Windows Support Live +1800 585 2494 · 26 June 2016 - 20:34
· · Chrome 51.0 on Windows

You may go for USA and Canada Customer Service.

▼ MORE THAN 6 MONTHS AGO ...
Brandon Johnson · 28 May 2016 - 14:34
· · Chrome 42.0 on Windows

custom content issue

Brandon Johnson · 28 May 2016 - 14:33
· · Chrome 42.0 on Windows

this means custom content

Brandon Johnson · 28 May 2016 - 14:33
· · Chrome 42.0 on Windows

heres my corrent message for windows 10 pro

There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80240fff

Brandon Johnson · 28 May 2016 - 14:32
· · Chrome 42.0 on Windows

if i know of any sloutons i let you know if i get it to work im in the process right now checking for a few more idea myslef

Brandon Johnson · 28 May 2016 - 14:29
· · Chrome 42.0 on Windows

check to see if you have any program conflicts sometimes that will work buy using a registry cleaner it does not slove it then not the issues using the windows update trouble shooter does not work do not waste your time i tried all the sloutions no luck

Brandon Johnson · 28 May 2016 - 14:27
· · Chrome 42.0 on Windows

I have windows 10 pro 64 bit i tired fresh install 3 times the service might be down cause it says theres a problem checking for updates please try again later keeps saying retry the windows store and every other service is working even if your adding your email acoount to windows just windows update i even tried offline installer call protable up to make it easyier then it said theres a issue with the service. so i tired checking the serivce setting in services on my device managent tab all set to normal all services are running did they get hacked power outage my brand new computer wont check either

Ian Thomas · 9 May 2016 - 11:53
· · Chrome 50.0 on Windows

try pinging the url or ip and permanent timeouts.....server is NOT up

Charlotte Jewell · 8 May 2016 - 09:42
· · Chrome 50.0 on Windows

Not working for me either. Won't even ccheck for updates, just hangs for ages.

Steve Rea · 6 May 2016 - 13:51
· · Safari 9.0 on iPhone

Servers still not letting me do updates on a fresh install of Windows 7 Pro x86. After about 5 hours of troubleshooting I discovered this site.

Mary Johns Johnson · 3 May 2016 - 15:19
· · Internet Explorer 11.0 on Windows

Updates still down on both pc's. I guess they want us to go to 10. Pretty bad way of doing things.

John Suit · 2 May 2016 - 19:15
· · Firefox 46.0 on Windows

Microsoft Update Servers: Broken

Server might be "up" but the service is down. No Windows updates working on my MDT deployments, nor on standalone systems since Sunday, May 1st. 2016 through at least today, May 2nd.

So the question: why May 1st?

Mary Johns Johnson · 2 May 2016 - 17:04
· · Internet Explorer 11.0 on Windows

In other words it's not going to be fixed. Okay

Mary Johns Johnson · 29 April 2016 - 20:01
· · Internet Explorer 11.0 on Windows

Updates will not work on either pc. Please fix it, Thanks

Mary Johns Johnson · 29 April 2016 - 16:56
· · Internet Explorer 11.0 on Windows

Cant get windows to update on either pc, wonder if they are trying to force 10 on us. Aggravating

Wayne Sharum · 19 April 2016 - 06:25
· · Safari 9.1 on Mac

Updates searching forever on one VM. The other is downloading fixes but stuck at 0KB. Something is stuck.

John Fisher · 16 April 2016 - 03:08
· · Chrome 49.0 on Windows

Hello Everyone,

Wanted to let everyone know my recent experience this week with Microsoft Windows Updates. I just installed Windows 7 Enterprise SP1 MSDN (fresh download... direct ISO from MVLSC --> (https://www.microsoft.com/Licensing/servicecenter/default.aspx). Tried on one physical system (a Dell Optiplex 990) and two VMs. Its been 5 days trying to "check for updates" in fact its still checking for updates. I tried all the basics, restarts, MS FixIT tools, etc (no joy). just checking, checking, and still checking...). Each system is stuck on "checking for updates" and the bar just keeps going and going... No additional modifications to the OS were done, just a clean install and immediate check for updates. Does anyone at Micro$oft know that something is wrong? Hope they get this fixed soon. I'm going to have to call their support Monday morning (what pure joy to kick off the week, I can't wait). Anyone else having the same issue? I'm in Atlanta, Georgia. The problem was noticed this week Monday April 11th 2016.

Keith Harris · 14 April 2016 - 07:16
· · Internet Explorer 11.0 on Windows

eight hours now 'checking for updates' . . .

Paul Silvey · 10 April 2016 - 19:45
· · Chrome 49.0 on Windows

Nothing ... dead. My apple works fine. Microsoft appears to be going down the toliet fast. Indian run now ... I guess.

Nolan Nicol Junior · 12 March 2016 - 13:29
· · Chrome 49.0 on Android

Is windows not working just now I am trying to unlock my account and it keeps saying try again later iv been trying for 2 days now

Dimitris Balanos · 11 March 2016 - 19:54
· · Chrome 49.0 on Windows

Checking for updates stays on forever since yesterday but I updated Win defender definitions from action center normally...go figure...

Karl Bartoszek · 10 March 2016 - 21:01
· · Internet Explorer 11.0 on Windows

I am having the same issue!

Mark Jennings · 10 March 2016 - 15:16
· · Firefox 44.0 on Windows

Unable to connect all morning . . .

Clive Smith · 2 February 2016 - 12:43
· · Firefox 43.0 on Windows

Microsoft windows update, is the most unreliable site, that I know of.

Scott Cofrancisco · 31 January 2016 - 21:14
· · Internet Explorer 11.0 on Windows

Why am I NOT surprised? When I asked a PC guru friend of mine if they are forcing Win 10 on everyone ... he laughed, but it wasn't at me, it was because he believes that's the case as well. They push out a 3 to 6 gig upgrade- EVEN if you have no interest!!! They say: "In case the user want's to upgrade later" Meanwhile, they have added "updates" that track you at an even higher rate- (because you know damn well we are all being tracked by the various big boys-Google-MSN- etc. etc.)- so that they can push win 10 and later on, they are talking about a subscription for using it!!! THAT is why its supposedly FREE at this time!!! ... If they EVER try to impose a subscription based user fee- I'm done. I'll simply learn to use the free OS's that have been around forever now. What GD bunch of thieving con artists. No wonder the world laughs at the USA now ... pathetic.

Axel Werner · 28 January 2016 - 17:44
· · Firefox 38.0 on Windows

having problems at the moment getting updates and drivers for win7 from germany (Unity media isp)

Liam Nichols · 22 January 2016 - 12:31
· · Chrome 47.0 on Windows

my entire office keeps getting error code 80072EFD when trying to update or upgrade. ive tried what must be atleast 95% of resolutions with no joy so far...

James Ferguson · 17 January 2016 - 18:34
· · Internet Explorer 11.0 on Windows

Trying to upgrade to Windows 10, but the checking for updates part just stays in place. Tried downloading some windows updates for Win 7 today as well and it wouldn't download.

Vincent Patrick · 13 January 2016 - 17:39
· · Internet Explorer 11.0 on Windows

not getting errors just no updated are downloading but svchost is constanly at 50%

Vincent Patrick · 13 January 2016 - 17:37
· · Internet Explorer 11.0 on Windows

same here

Scott Chapman · 9 January 2016 - 17:27
· · Chrome 47.0 on Windows

Site doesn't seem to be working for me.

Marlyn Fish Leiter · 5 January 2016 - 18:23
· · Firefox 43.0 on Windows

Cannot up date on wifi or lan on any machine. Is the service up? Everything else works. No computers update. Only Update dont work on ALL computers.

Sheldon Wilson · 24 December 2015 - 02:22
· · Firefox 43.0 on Android

It seems the server is slow or they have tampered with the windows 7 update, because it's taking me forever on a new install to get updates only some downloading if its done one by one.

Drew Dowdell · 2 December 2015 - 18:34
· · Internet Explorer 10.0 on Windows

I'm on a newly imaged Win7Pro x64 machine. The update agent has installed, restarted machine, but check for updates has been running for almost three hours with no change.

Bill-Toledo Kemmer · 9 November 2015 - 18:43
· · Chrome 43.0 on Windows

It just keeps running and running and running!

Chris Sane · 23 September 2015 - 11:10
· · Chrome 45.0 on Windows

Derrick Wayne Same here... Windows Support offered me to remotly check for errors if I am up to pay for it... Yeah right... Anyway did a fesh Windows 7 Pro install last week and everything worked fine.

Derrick Wayne · 20 September 2015 - 04:03
· · Firefox 40.0 on Windows

I"m having that problem right now as we speak. I just did a fresh install of Windows 7 Professional, and the only update that does install is the Windows Update Agent. If I check it just sits there and sits there.

Neil Barrack · 5 September 2015 - 14:50
· · Chrome 45.0 on Windows

We have been experiencing problems with multiple PCs failing to check for updates, since Windows 10 was released actually. If we keep retrying it eventually works. I wonder if their servers are overloaded by Windows 10 downloads?

Jonathan Robert Symes · 15 August 2015 - 15:46
· · Chrome 44.0 on Android

I was updated to windows 10 on my newly bought laptop which is a HP and came across a problem for reasons unknown whilst troubleshooting the issue notified it whilst troubleshooting windows update it said service registration is missing or corrupt I had no idea why to do so I did a complete reinstall of windows 8.1 to how it was before I ever turned that laptop on and windows updates still won't install for me

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