United.com website not working? Is it down right now?

United.com Server Status Check
united.com screenshot
United AirlinesWebsite Name:
www.united.comURL Checked:
Response Time:
Last Down:
Checking United Airlines
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United Airlines Website Status History
United.com server report and response time

The above graph displays service status activity for United.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
23:3815.02 ms. 
01:4414.8 ms.
04:3414.83 ms. 
06:3414.83 ms.
08:443.75 ms. 
10:464.02 ms.
13:2314.87 ms. 
15:3414.89 ms.
17:4314.82 ms. 
20:5314.96 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 21:28

We have tried pinging United Airlines website using our server and the website returned the above results. If united.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access United Airlines - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as ual.com

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing United.com?
Jennifer Luttrell Benardoni · 9 April 2014 - 18:38

i keep getting an error message after pressing purchase ticket.

Sally Baker Woods · 23 January 2014 - 10:01

i haven't been able to book a flight through united.com for over 2 months. i always get an error message once i've gone through the process. have to book everything on the phone app.

Sanjeev Midha · 5 January 2014 - 09:13

Received an email from United that my flight (2 days from now) is canceled. When I call them, message says "system is down" and use the website to change flight. When I go the website, it doesn't let me change and says that I should call United... What a smart way to DESERVE customers!

Diane Walsh Schlegel · 25 December 2013 - 03:42

Haven't been able to print my boarding passes for 12 hours. It never connects.

Malcolm FromCanada · 14 December 2013 - 20:14

not working in Orlando website down and no one answering their phones at united

Bev Powell · 5 December 2013 - 09:35

My plane s 4 hrs late leaving Norfolk, VA. They told us to contact United.com go to customer appreciation and they would compensate us. The page I need does not come up. There isn't a phone number for customer service, so I have no way to contact them.

K.C. Schulberg · 15 November 2013 - 15:18

Have been trying to fill out a missing luggage claim on united.Com/lob for 4 hours. Site is bugging. Have relogged on 4 times! Just a terrible waste of time !!

Teri Gidwitz · 6 November 2013 - 06:38

unable to successful purchase ticket. have tried 3 times on 2 different browsers. gets stuck in the purchase process.

Sara Ellen Woodruff · 30 October 2013 - 13:34

Most of the site works but won't allow you to search for any flights - when you hit "search flights" it just takes you right back to the screen where you choose your airport, dates, etc.

Eileen Newmark · 16 October 2013 - 15:29

when I press search, nothing is happening. I'm doing a very common flight search. I've changed up the search to test, nothing.

Dorothy Bishoff · 9 July 2013 - 14:25

Cannot access my reservation, would like to print out my e-ticket, but have not been able to do so, what is the problem?

Richard Hertz · 3 June 2013 - 08:19

It's definitely down as of 11:20 AM EDT, June 3rd. Can't access any page.

John Toillion · 1 May 2013 - 22:13

Can't access United.com via FIREFOX. Seems to be working just fine with IE. Tried several times even manually typing in www.united.com or www.ual.com but all I get is a search listing which includes the United link but when I click on the link it reverts to a general search page. Hmmm

Gaynell Kennedy · 22 January 2013 - 17:20

I had the greatest person assist me at the United Ticket counter in New Orleans, her name was Cerestial (Sam) Hogle-Alexander. I realized my husband had booked a pm. flight instead of an am, flight, and she was so kind, patient & loving. She helped me get on another flight, with ease & grace. I love this airline, because of the people behind the counter!!

Karen Flaster Langer · 27 September 2012 - 06:41

can't access reservation site. What's going on?

Alyssa Branen · 28 August 2012 - 14:32

Well, the website is back up, I just hope that means the flights can take off now

Alyssa Branen · 28 August 2012 - 14:14

My husband just called me from the plane, they were supposed to take off half an hour ago but have been stuck on the runway because the systems are down. Not letting them get up to pee either grr

Brian Phillips · 28 August 2012 - 14:11

its completely down tried via 2 different browsers. It states: We are experiencing technical difficulties. This will temporarily affect our ability to serve you online. - not sure why this site says its working

Alyssa Branen · 28 August 2012 - 14:09

Yep, having trouble checking on a flight status, have been having the problem for an hour like the previous poster. Hopefully it's back up soon.

Justin Black · 28 August 2012 - 14:06

United.com seems to be completely down due to "technical difficulties" Been that way for about an hour now.

Scott C. Wilcoxen · 28 August 2012 - 13:30

united.com has not been able to process Mileage Plus logins for hours... was going to book a flight, went Delta.com instead!

Leonard Willett · 15 April 2012 - 20:06

payment page at United.com not working on 4/15/2012 at 11 pm

Chris Arrington · 14 March 2012 - 14:14

Can't access united.com. All other airlines are working fine.

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United.com has been rated 2.6 out of 5 points. A total of 7 votes cast and 23 users reviewed the website.

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