website not working? Is it down right now? Server Status Check screenshot
TD BankWebsite Name:
onlinebanking.tdbank.comURL Checked:
Response Time:
Last Down:
Checking TD Bank
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TD Bank Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
19:179.41 ms. 
21:4611.97 ms.
23:5815.98 ms. 
04:427.51 ms.
10:548.01 ms. 
13:477.87 ms.
16:5019.84 ms. 
19:1611.37 ms.
22:049.57 ms. 
00:1122.17 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:45

We have tried pinging TD Bank website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access TD Bank - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Linda Porto · 11 August 2016 - 15:00
· · Safari 9.1.2 on Mac

Getting a System Error on TD Online banking.

Laurie Gallivan-Moncrieff · 10 June 2016 - 06:30
· · Safari 600.1.4 on iPhone

Can't even access site on TD app. Not working for over an hour now.

Michelle Bruni · 25 May 2016 - 23:29
· · Chrome 49.0 on Mac

Can log onto the system, but the TD investment page is on top and you have to dig for your personal information - not all of it is showing

Mark Stead · 17 May 2016 - 00:48
· · Chrome 28.0 on Android

TD webbroker appears to have been down all afternoon as I can not access on my tablet or lap top.

Jack Candle · 11 April 2016 - 23:12
· · Chrome 51.0 on Windows

TD Bank is down. I can not access any of my accounts.

Todd Donatello · 7 April 2016 - 13:37
· · Chrome 49.0 on Windows

Business Online Banking is definitely flaking out right now

Jeffrey Shapiro · 4 April 2016 - 18:21
· · Chrome 39.0 on Windows

webiste is down. Cannot access my accounta on line

Mike Eustice · 12 March 2016 - 08:58
· · Chrome 48.0 on Windows

"Website exception encountered, Please check the URL and try again."
This is what pops up after I hit the submission/I agree button to submitting the TD Ameritrade Rewards Credit Card Application.


Girish Rane · 29 February 2016 - 19:29
· · Chrome 46.0 on Windows

webbroker is down

Michael Sutton · 28 February 2016 - 00:17
· · Safari 9.0.3 on Mac

seems down for me

Kathleen L. Fox · 27 February 2016 - 10:05
· · Chrome 48.0 on Windows

I can get into the site but I cannot complete any bill pay transactions

Mae Amparo · 22 February 2016 - 19:29
· · Safari 9.0 on iPhone

I have been having issues with mobile deposit since yesterday (Feb 21) I keep getting a message that the service is temporarily unavailable.

Bank Branch Locator · 21 February 2016 - 01:46
· · Firefox 28.0 on Windows

For branch locator you can use

Peter Howitz · 18 January 2016 - 23:41
· · Chrome 47.0 on Windows

Had to find their phone from below and call my branch for a simple transaction !

Elly Kill · 14 January 2016 - 05:19
· · Chrome 47.0 on Windows

as usual td bank is crap and I am unable to log into online banking

Jim Deligianis · 16 December 2015 - 06:35
· · Firefox 42.0 on Windows

I can't get in on mazilla foxfire and on chrome and ms explorer the key pad causes two characters It's been happening for the last three days

Jesus Campos · 25 November 2015 - 05:56
· · Safari 9.0 on iPhone

TD BANK chraged me $700 dollars in f#!king OVer Draft Fees! So f#!king pissed! Change bank NOW!!!! These updates caused my card to be billed double on every transaction that i have made over the weekend

Susan Fairchild · 24 November 2015 - 12:35
· · Internet Explorer 11.0 on Windows

I go to the website to log in and the screen is blank with only a cursor flashing in the middle of the page. It's been like this for two days!

David Johnston · 17 September 2015 - 01:20
· · Chrome 44.0 on Android

I keep trying to log in but its says "error AUTH001 the information does not match the one we have on file" but i haven't changed any passwords or usernames ?? Help

Solely Heatt · 10 September 2015 - 13:29
· · Safari 8.0 on iPhone

It keeps saying my debit card has been declined meanwhile i know i have enough money for the purchase without overdrafting. Ever since it was shut down on 9/9/15 i can't seem to purchase anything

Jim Portale · 1 June 2015 - 12:43
· · Internet Explorer 11.0 on Windows

TD On Line has been down for many days. I can't access my credit card info - they took it off my accounts page. Today is June 1st

Glenda Dawson · 6 September 2014 - 05:24
United States · RCN · Firefox 32.0 on Windows

I am unable to get online at the td bank website.

Angela Mangini Jones · 6 September 2014 - 05:10
United States · Comcast Cable · Safari 7.0.6 on Mac

Td bank is down

Jason Peckham · 6 August 2014 - 06:28
Canada · Telus Communications · Chrome 36.0 on Windows

Unable to access EasyWeb from the West Coast in Canada. Been unable to do so for about 20 minutes.

Pat Hickey · 18 May 2014 - 05:04
United States · Comcast Cable · Chrome 34.0 on Windows

Why am I denied to access TD Bank on my server? I had been set up for years and can not access account at this time. Screen was previously flashing.

Alex Leong · 14 May 2014 - 16:00
Canada · Telus Communications · Chrome 34.0 on Windows

easyweb has been down all day for me.

Frank Gramp Manganiello · 5 March 2014 - 08:57
United States · Comcast Cable

Why does Chrome have such a problem with accessing TDbank website. every couple of days I can't get to my TDbank accounts. Blink, blink, blink that's all I get. wtf.

Bruce Cameron · 24 February 2014 - 19:21
Canada · SaskTel

These jokers should change their name to 'the gang that can't shoot straight'. Since opening an account 2 years ago I have experienced a string of problems, from lost account information, to service outages, to failure on 3 occasions to send my monthly RRIF payment. I'm outa here!!

Eddie Sung · 1 February 2014 - 21:03
Canada · Shaw Communications

Unable to connect to the page the last 4 hours now, what is going on?

Boris Savov · 1 February 2014 - 19:56
Canada · Shaw Communications

Last night and today Feb, 01 I am not able to open TD Easyweb. Anybody else having the same problem?

Warren Underwood · 1 February 2014 - 19:03
Canada · Shaw Communications

I Can't log onto the at all on Sat Feb.1'2014 have been trying all day and can't log on anyone else having problems logging onto the website..

Greg Adams · 1 February 2014 - 08:20
Canada · Shaw Communications

I have tried many times since last night at 6pm until now. I get a message saying the server is taking to long try again later. frustrating!

Shirlee Michael · 25 January 2014 - 14:32
Canada · Cogeco Cable

i have the same problem it's flashing when i got a hold of someone they said to go into my internet explorer and i was able through this but not google chrome

Serge Solo · 23 January 2014 - 09:44
Canada · Cogent Communications

yea same. system is still down. It's been this way since last night.

Mary Anne Ǖ · 22 January 2014 - 13:57
United States · Verizon FiOS

heelllpp!! i cant access my TD Bank Account.. it says user not authorized for this transaction.. ive been calling their hotline and nobody is picking up..!!

Debra Kendall · 22 January 2014 - 12:53
United States · Comcast Cable

user not authorized for the transaction. Really? What the hell is going on TD Bank??? Currently on HOLD and waiting for real person.

Norm Brown · 22 January 2014 - 10:06
United States · Comcast Cable

The error I'm getting is "Online Banking System Error. A system error has occurred. Please try your request again. If the problem persists, please notify TD Bank at 1-800-493-7562.[1008]." And my Quicken will also NOT update... so the system is actually DOWN.

Edit: Called them by phone... was put on hold... after about 20 minutes I actually got a 'heartbeat' (real person). She said their system is experiencing son 'issues' and that I should try again in a couple of hours.

Susan Anderson Jambard · 15 January 2014 - 20:57
United States · Charter Communications

for the past couple of weeks i am not able to login on line. The sight flickers and doesnt allow me to put in passwords or user name

Laurie Pfisterer · 22 December 2013 - 07:27
United States · Verizon Internet Services

having the same log-in problems as others. tells us user name & password are incorrect - definitely makes you think it's been hacked.

Amanda Castellucci · 22 December 2013 - 07:07
United States · AT&T U-verse

Is td bank down right now? I keep trying to log in and it's saying there was an error

Kristen Cuzzo · 22 December 2013 - 06:46
United States · Verizon FiOS

Really, the error message should not be that your login/password is incorrect! Makes me think someone hacked my account. Get your crap together, TD.

Rachel Christine · 22 December 2013 - 06:40
United States · Clear Wireless

Having trouble with access online too - hope it's not related to the whole Target thing. Will try again as you indicated.

Dan Loevy · 22 December 2013 - 06:33
United States · Verizon Internet Services

Online banking is down. Called customer service and they claim that they are doing maintenance and that I should try again in 30 minutes.

Hill Krecker · 22 December 2013 - 06:25
United States ·

online banking down in my area today... great, right during the Christmas season

Ace Stormblade · 3 December 2013 - 11:56
Canada · Shaw Communications

Online banking down, card down, phone service down. Wow what a bank.

Shawn Lonabaugh · 10 November 2013 - 16:03
United States · Verizon FiOS

TD Bank's website is frustrating and hardly functional, it really should be fixed.

Quincey Lamont Stone · 7 November 2013 - 09:28
United States · Time Warner Cable

Come on TD BANK! Down for me! I can't log-in to my account but I can still try and open up a new bank account and enter all my personal information. I thought my account might have been closed or frozen. I even tried to change my passwords, even that didn't work! Please fix this!

Daniel Joseph Sawyer · 28 October 2013 - 07:19
United States · Optimum Online

your online banking site keeps blinking at log-in screen

This is error message You don't have permission to access "" on this server.

Jorge Fontg · 18 October 2013 - 02:44
Canada · Videotron Ltee

One of our RRSP accounts down by more than 10000$... Can't log in for the last hour in either of TD Canada Trust or TD Waterhouse. This is not the first time. Very disappointed at this service.

Jennifer Hurst · 8 October 2013 - 03:06
United States · America Online

This is the message I am getting
This Web Service is currently not available. Service will be restored shortly so please try again later. We apologize for the inconvenience.

Cynthia Dawn · 7 October 2013 - 19:26
Canada · Cogeco Cable

Interac e-transfer is not working... AGAIN!!! Please fix this problem.

Terri Tratch · 2 October 2013 - 18:23
Canada · Rogers Cable

To register for the Interac Email Money Transfer service, you must have an eligible To register for the Interac Email Money Transfer service, you must Canadian dollar account.[IEMTINIT]

after all, I still get this message, somebody fix this problem please.

Natasja Fischer · 1 October 2013 - 13:31
Canada · Edmonton Telephones Corporation

Glad I don't bank with you asses, but sadly my tenants and room mate does
Keep keepin it real TD
I hope you loose millions of clients!

Rachel Saffer-spiro · 1 October 2013 - 12:25
Canada · Bell Canada

etransfers are not processing and there is a message on TD phoneline indicating this. It has been down ALL DAY!

Kenny Jackson · 18 June 2013 - 18:39
United States · XO Communications

embarrassing... I might switch banks... before it happens again... TD.. SMH what if I was stranded and needed money... even the teller was down...

Lauren Zeller · 18 June 2013 - 13:22
United States · New Jersey Higher Education Network

I attempted to use my card as credit- denied, as debit denied--- go to the ATM and it works. Walked into a TD Bank to find out why and they told us their entire system is down. They can not even check to see if everything is alright with my card because their systems are down. Everything is intermittent. Once moment I can get on the APP the next I can navigate any where.

Simon Quincy · 18 June 2013 - 13:08
United States · Optimum Online

Debit card declined for $7, online banking down for the last 40 mins and been onhold for "Customer Service" for 17 mins so far, Anyone know what's happening?

Randy Hanser · 18 June 2013 - 13:01
United States · Time Warner Cable

They are down, something happened. They told me it would be 30 minutes, that was over 30 minutes ago.

Dave Berndt · 18 June 2013 - 12:46
United States · Verizon FiOS

i tried to pay for something at JC Penney's with my card and it was declined. I then tried to use the mobile site to find out what's going on. Couldn't get on. Then I called the customer service and had to wait 10 minutes before someone answered. They told me they were down for maintenance. Now that is a lot of crap. Who would be down for maintenance in the middle of a Tuesday afternoon. What is going on???

Nancy Townend · 14 June 2013 - 09:22
Canada · TekSavvy Solutions

Yes I can't get past the login page either for the past 2 days. Very frustrating

Kyle Wong · 12 June 2013 - 06:52
Hong Kong · Netvigator

Can't get pass the login page. It seems to happen quite often lately. Pages go blank after log in. Same on mac and pc.

Suzanne Turner Campbell · 8 May 2013 - 08:45
Canada · Bell Canada

Can't get to the login page. Doesn't matter what browser I use. Such a pain.

Sherry Brown · 8 May 2013 - 08:32
Canada · Telus Communications

Can't seem to bring the page up for easyweb. I can get to the main td page but when I go to log in, it brings up this page cannot be displayed. Tried on home computer and also my ipad.

Michael A. James · 25 April 2013 - 09:48
United States · Comcast Cable

I was (and am) having the same problem with TD Bank's online banking service. Just for the heck of it, I tried MS Internet Explorer (instead of Firefox and Chrome, which are my normal browsers) and the site worked. No flashing on the login screen. So the problem appears to be with TD's website and those two browsers. Something they still need to fix, but try IE and see if that works for you, too.

Jennifer Howard-Smith · 22 April 2013 - 20:04
Canada · Bell Canada

Please add this to the sites of yours that are having issues!!!

Oh....and btw... I can access MY Royal Bank account via online banking, I can accept email money transfers from him no problem. That, and all my other websites work fine. So the issues is on YOUR end not ours. ^_^

Jennifer Howard-Smith · 22 April 2013 - 20:01
Canada · Bell Canada

Hmmmm...this is strange. My ex can't access his account. We were wondering what was going on because he was trying to accept an email money transfer from me and it gave us some strange error. So he skype called me and shared screens and still couldn't get in. BUT... when I logged into his bank account from where I am, I can get in no problem. I wonder why?

Ernmond Marisa Wong · 17 April 2013 - 13:54
Canada · Rogers Cable

keeps blinking... can't get my cursor onto the log in window in order to type in my username and password.
going to move my services to cibc... this is ridiculous now.

Diane Shirley Hayes · 16 April 2013 - 16:11
Canada · Shaw Communications

TD on-line banking has been flashing for @ least three week. This is very frustrating. I have bills to pay.

Almudena Klingler · 6 April 2013 - 03:33
United States ·

homepage just flashes... can't login... it's been like this for over a week... really annoying. I sent two emails to costumer service, no response.

Lee Penny · 3 April 2013 - 15:51
Canada · Rogers Cable

homepage just flashes... can't login... it's been like this for a couple of days... really annoying

Chris Hunter · 21 March 2013 - 10:40
Canada · Rogers Cable

I've been able to access both EasyWeb and WebBroker fine for the past 2 hours now. (just a bit after 11AM). It appears they have corrected the issue.

Rusty Brown · 21 March 2013 - 08:02
Canada · Cogeco Cable

It would help if the notice at the top of the page actually showed the date in question that the info refers to.

Dan Di Pisa · 21 March 2013 - 07:38
Canada · Bell Canada

TD Active Trader Platform is down too. That could be very dangerous and damaging if people cant trade what they want and when they want...

Stephen Harris · 21 March 2013 - 07:32
Canada · Start Communications

This is most certainly a DOS attack or a hack. TD wouldn't be down this long. TD is considered the largest bank in Canada (some would argue RBC), so it does make them a target.

Oligopoly Canadian banks - lethargic and arrogant - this should wake them up.

Angelique Hamilton · 21 March 2013 - 07:22

Had to bank by phone this morning, "old school". They confirmed it was down, but it is not a security/hacking issue, and that I shouldn't worry about changing passwords, etc. Just thought I would pass that along.

Ben Rice · 21 March 2013 - 07:18
United States · Comcast Cable

Isitdownrightnow says it's "Up" at the top of the page, which is true of the main page, but when you go to login is when it's down - OK - UPDATE - they now have a nice screen that tells you what's going on when you try to login.

Hey admin of isitdownrightnow, can you add to the URL's you check for TD bank? Cause telling me that the main banner page is up isn't super useful, as it doesn't do much.

Angelique Hamilton · 21 March 2013 - 07:14

Easy web/online banking services have been down for me since early this morning.

Vickie Alperin Dubrovsky · 21 March 2013 - 07:13
Canada · Rogers Cable

Strange that TD sites are unavailable just for me because all the other sites are running well

Percy Melville · 21 March 2013 - 06:56
Canada · Telus Communications

There's been a spate of Chinese hacking attacks throughout various countries. I wouldn't be surprised

Garry Shearer · 21 March 2013 - 06:31
Canada · Nexicom

this is the message I just got, Service Interruption

We are currently experiencing systems issues due to an external interruption, support teams are working to restore services as Quickly as possible. This is a service interruption after Which we are Closely monitoring.


We are currently experiencing technical difficulties. Support teams attempt to restore the service as soon as possible. We closely monitor the problem of downtime.

Garry Shearer · 21 March 2013 - 06:30
Canada · Nexicom

Td bank website not working, every other website i go to is fine, so td site is not completely working right now, what's up?

John Piper · 21 March 2013 - 06:14
Canada · Rogers Cable

Thursday 9:13 Eastern Time

Service Interruption

We are currently experiencing systems issues due to an external interruption, support teams are working to restore services as quickly as possible. This is a service interruption issue which we are monitoring closely.

Pat Odonnell · 15 March 2013 - 18:57
United States · Comcast Cable

I haven't been able to access my account on line for days! What's up?

Trisha LeoGrande · 8 March 2013 - 08:18
United States · Verizon FiOS

can't access web site: this is what comes up:
"We are currently experiencing systems issues due to an external interruption, support teams are working to restore services as quickly as possible. This is a service interruption issue which we are monitoring closely. "
what does that mean??

Cassie Elizabeth Hunter · 5 January 2013 - 12:22
United States · EGIHosting

I can't access Td Bank Website. It says: 'You don't have permission to access "" on this server'. I was able to log on before.

Stacey Hughes · 21 December 2012 - 00:16
Canada · Bell Canada

I keep getting a message about authentication required for default realm and it's asking for a username and password that are not my banking info.. can't log in from my pc or my phone

Toi James · 23 November 2012 - 12:40
United States · CenturyLink

havent been able to log on an check my account for a few weeks... the website just keeps blinking!

Andrew Deflavia · 22 October 2012 - 18:02
United States · Verizon Internet Services

Guess ill be seeing another fee added this month... server down again!!

Robin Vachon · 22 October 2012 - 11:49
United States · Verizon FiOS

I have been having problems signing on at TD Bank by not being able to click to open the log in page. On Oct. 21, 2012 I received a message "File not found" and then today, Oct. 22 the message stated the website could not locate the page. I just received the following reply from TD Bank which you might be interested in.

"Thank you for contacting TD Bank "America's Most Convenient Bank."

Please accept our apologies for your inconvenience. A temporary technology problem has delayed the availability of our systems. Technicians are working as quickly as possible to restore access. We realize that we have not provided the level of service that you expect and are taking steps to make sure the level of downtime we have experienced recently does not reoccur."

Heidi Kay-Bennett · 18 October 2012 - 04:53
United States · Time Warner Cable

trying to access td website and being told the security certificate is not trusted?? This Connection is Untrusted

You have asked Firefox to connect securely to, but we can't confirm that your connection is secure. Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.

What Should I Do? If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

Stacey Recor Wadey · 16 October 2012 - 08:41
United States · Comcast Cable

Something seems to be wrong. I have to enter my pw every time I try to move around in the site.

Nancy Scarborough Hughes · 26 September 2012 - 08:53
United States · Optimum Online

Down for me too.. can't get through on computer or phone. Guess i will visit the ATM for a balance check!

Melanie Jewell · 26 September 2012 - 08:42
United States · Verizon Business

Called customer service and they guy says... I don't know if the site is down, I've gotten several calls that it is down, but I don't know. Useless...

Mike F. Slevens · 25 July 2012 - 08:49
United States · Optimum Online

TD Bank went out to celebrate Lauras birthday. Will be back after lunch to turn the Server on.

Donna Wright · 19 June 2012 - 10:42
United States · Comcast Business Communications

TD Bank Online Banking is temporarily unavailable. We apologize for the inconvenience. Service will be restored shortly, so please try again soon.

Thank you for your patience as we strive to provide our valued Customers with the easiest, most convenient online banking service.

For live Customer Service 24/7, please call 1-888-751-9000.

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