website not working? Is it down right now? Server Status Check screenshot
StartpageWebsite Name:
startpage.comURL Checked:
Response Time:
Last Down:
Checking Startpage
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Startpage Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
05:2022.83 ms. 
08:36307.94 ms.
12:4823.41 ms. 
23:1722.79 ms.
04:0276.22 ms. 
08:43294.75 ms.
11:5175.36 ms. 
21:12289.09 ms.
02:3576.06 ms. 
08:14288.58 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 10:49

We have tried pinging Startpage website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Startpage - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Verne Herz · 15 July 2016 - 19:15
· · Internet Explorer 11.0 on Windows

Startpage stopped working with my Firefox a couple of days ago, but works with IE. It would be nice to know how to fix it. I don't like to use IE.

Lisa Vaught · 17 June 2016 - 05:26
· · Internet Explorer 11.0 on Windows

I cannot access startpage at all, I had to use another profile and go in under that to acess MSN and send this message. The entire site is down

James Parker · 16 April 2014 - 17:05
United Kingdom · Tiscali UK Limited

I also cannot access, whats going on ????

Rick Heideman · 13 April 2014 - 05:17
United States · Comcast Cable

Cannot access anything on Startpage for several days now. I use Chrome but also have problem on IE.

David Waples · 12 April 2014 - 11:20
United States · Interstate Telecommunications Cooperative

startpage is now unreachable on any of my browsers, but it is up, according to this site. I just installed Opera to make sure it was not Firefox, but no go. Anyone else have this issue?

Dan Stockinger · 1 April 2014 - 12:49
United States · Fairpoint Communications

I've been using for over a year and now I cannot access it from my computer in Firefox or IE. Pretty strange. Can any one help?

Mike Young · 18 February 2014 - 07:27
United States · AT&T U-verse

My Startpage search engine was changed to Ask search engine but i never changed it, how do I get Startpage back as my Search engine.

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