website not working? Is it down right now? Server Status Check screenshot
SkyDriveWebsite Name: Checked:
Response Time:
Last Down:
Checking SkyDrive
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SkyDrive Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
06:0062.41 ms. 
08:4262.92 ms.
10:4961.79 ms. 
12:5263.04 ms.
16:3262.36 ms. 
20:0361.68 ms.
22:2662.34 ms. 
02:2465.5 ms.
04:2862.75 ms. 
06:4562.94 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 08:39

We have tried pinging SkyDrive website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access SkyDrive - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing
Robert Davis · 25 March 2014 - 14:45

Love the comments... and yes it is DOWN!

Lanny Reed · 21 March 2014 - 04:17

first time I tried to set up skydrive it will not open. this is on a brand new pc too.

Paul Callen Douglas · 13 February 2014 - 16:33

I can't load the website at all and im really starting to think the website isn't as great as it used to be. :(

Ronald Babcock · 4 February 2014 - 10:43

I clicked on Outlook arrow as usual went to Skydrive and clicked and it went back to previous screen. Also tried on Laptop Win 7 with same results. Then I tried it on Surface and it opened. Problem is all my pics are on the Dell and it won't open Skydrive.I have tried to sign in but it knows I am already signed in and it takes me back to the same screen.

Ron Brown · 27 January 2014 - 09:18

It's not "down", but my files appear for about half a second, then disappear. May as well be down.

Joel Molyneux · 22 January 2014 - 14:25

Skydrive is unable to access any of my files, from any device, on any network. I didnt want to get all of my groceries anyway.

Debra Tachibana · 21 January 2014 - 21:35

SkyDrive was down a hour ago, now it is up but hangs at 0% on Uploads of even the smallest file.

Denise Matthews-Ridlon · 19 January 2014 - 23:54

Skydrive not responding.

Shahana Taqi · 15 January 2014 - 10:32

The server at is taking too long to respond. (the error message)

Omanisa Ross · 4 January 2014 - 18:31

Can't attach any files from skydrive

Timothy W. Platko · 18 December 2013 - 13:12

Skydrive says "Something went wrong and we can't sign you in right now. Please try again later."

Vickie Rockwell Furnia · 17 December 2013 - 10:47

skydrive says site is blocked what is going on

Mary Sue · 16 December 2013 - 17:43

can't open on Firefox or Chrome

Ricky Beck · 5 December 2013 - 18:58

Is not showing anything in it.

Cindy Conover · 5 December 2013 - 14:26

Can not access anything on Skydrive

Bruno Colombet · 3 December 2013 - 11:15

SkydDrive is unreachable righ now

Imogene Stokes Hart · 30 November 2013 - 15:30

won't send the picture I want sent

Susan Hunter · 21 November 2013 - 20:06

I did the ipconfig/flushdns as per their recommendation and it fixed the problem for me...

Risto Nojonen · 21 November 2013 - 16:42

Use Opera browser! I tested for a while. Looks ok!

Risto Nojonen · 21 November 2013 - 16:00

Skydrive works at least a little with Opera browser, Zero funcionality with Internet Explorer

Modest Dress · 21 November 2013 - 15:34

It is down, I have information on here that I need to print.

Benjamin Slane · 21 November 2013 - 15:16

Grrr. page cannot be loaded. no browswers or mobile app.

Jamie Sangtae Brewer · 21 November 2013 - 15:06

skydrive down for me.... just when i need an assignment due TONIGHT. sigh.

Kelly Butler · 21 November 2013 - 14:57

Skydrive and Outlook down for me! This is one of those times I wish I didn't rely upon both things for ALL OF MY WORK

Fausto Ruiz Moncayo · 21 November 2013 - 14:56

General problem! All Microsoft sites are down!

Nichole Morrison · 21 November 2013 - 14:54

Yes... Skydrive is still down for me.

Matthew Butterfield · 21 November 2013 - 14:53

Down for me in London - any idea how long this usually takes to fix? This is my first time ever using SkyDrive and once I retrieve my files will be my last.

Chris Griffith · 21 November 2013 - 14:50

Skydrive is down for me right now in Sydney Australia.

Attila Molnar Gabor · 21 November 2013 - 14:45

This page can't be displayed

Susan Chang · 21 November 2013 - 14:37

Just when I was starting to like Skydrive too! After the Windows update yesterday I couldn't open any of my Office products so I used the Skydrive web editor to write my essay which is due tonight. Microsoft has caused me lots of trouble for this!

Sydney Purifoy · 21 November 2013 - 14:32

I was in the middle of writing a paper when it went down. I hope I don't lose any progress. I was on a roll, very frustrating!

Max Cats Davis · 21 November 2013 - 14:28

cant access skydrive either! I was using it to edit something... have a deadline. ARHHH!

Kent Guthrie · 21 November 2013 - 14:27

I really need to access it for a business document. Can't reach it on any device. Guess I should have stuck with Evernote.

Fausto Ruiz Moncayo · 21 November 2013 - 14:24

Site is down for access from Brazil

Braden Keiser · 21 November 2013 - 14:19

can't open from firefox or safari or internet explorer on either mac or pc

Angela Detter · 15 November 2013 - 19:25

this is soooo frustrating. usually I have no problems. maybe I should go back to google docs

Zachary Pryor · 11 November 2013 - 11:11

Definitely down, frustrating

Sean Ong · 8 November 2013 - 22:11

seems down for me.

Lori Nespica MacAdam · 4 November 2013 - 11:35

can't pull up document. or can pull up but not edit

Aaron Cannon · 30 October 2013 - 10:08

I am not able to reach the site as of right now. Anyone else?

Anton Juul · 21 October 2013 - 13:12

I cannot enter my skydrive either. The web page never answers me, while the internet is fully functional!I need something for my school too, so im pretty pissed also.

Paige Lynn Kelly · 26 September 2013 - 19:04

I can't open skydrive, there is an error that is occurring and I sort of need it for my school work, this is a real inconvince and it needs to be fixed.

Tiffany Michelle Rogers-Cole · 25 September 2013 - 13:57

Down right now for me

Barbara Ellwood · 19 September 2013 - 09:53

Skydrive has been down for at least 5 hrs when will it be up and running

Dayvd Fernandes · 17 September 2013 - 08:18

Is down right now

Bryan Wilson · 11 September 2013 - 14:48

Blank page, with "Error" written on top. Happened earlier today as well.

Detrick Ali · 30 August 2013 - 05:44

fatal error

Amanda Haynes · 22 August 2013 - 18:10

Cannot send files, I'm going to the webpage and it is saying fatal error.

Anisetty Naresh · 9 August 2013 - 00:48

Chrome - not opening; IE- documents not loading..

Bhavani Chandrasekharan · 3 August 2013 - 21:51

not responding

Joylene Hunter · 23 July 2013 - 18:27

Can't open skydrive right now in chrome or mozilla on 7/23/13 9:26 pm eastern time

John Bellay · 19 July 2013 - 09:05

unable to get into sky drive at 905 PDT 19 Jul

Sana Hegde · 19 July 2013 - 05:29

skydrive is down

Aldo Cruz · 2 July 2013 - 15:12

Down. POS

Aku Si Bo · 27 June 2013 - 10:27

I can download, but not upload

Kevin E. Ready Sr. · 20 June 2013 - 09:45 is not responding. isup, but when you try to go over to the skydrive, it fails.

Kyle G. Johnson · 23 May 2013 - 10:33

been down for the last week, piece of crap if you tell me. there's no link to tell you what to do if you can't access it.

Mhmd Chrb · 20 May 2013 - 07:06

its not opening right now

Luke Watton · 29 April 2013 - 17:05

Can't download any files from SkyDrive

Joshua D Whitley · 23 April 2013 - 10:03


Noah A. Bolmer · 9 February 2013 - 19:21

Can't open

Chaitanya Pandey · 31 January 2013 - 22:15

cant open in IE9, Chrome, Safari.

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Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble.

Rate SkyDrive has been rated 3.5 out of 5 points. A total of 35 votes cast and 62 users reviewed the website.

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