website not working? Is it down right now? Server Status Check
SiteGroundWebsite Name:
www.siteground.comURL Checked:
Response Time:
Last Down:
Checking SiteGround
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SiteGround Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
20:47139.03 ms. 
00:13138.74 ms.
02:35138.04 ms. 
16:21143.02 ms.
20:13139.25 ms. 
03:04141.68 ms.
06:40139.49 ms. 
15:32138.45 ms.
18:54140.16 ms. 
22:54139.89 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:42

We have tried pinging SiteGround website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access SiteGround - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Arda Cigin · 11 July 2016 - 10:05
· · Chrome 51.0 on Windows

I can't access to my site

Joy Hanawa · 24 May 2016 - 05:29
· · Chrome 50.0 on Windows

It's either down, or I'm being blocked again.

Angel Saqui · 16 April 2016 - 16:04
· · Chrome 46.0 on Windows

I cannot access my webpage nor e-mails. Angel C. Saqui.

John Detlefs · 6 April 2016 - 02:40
· · Chrome 49.0 on Mac

Seems to be down for me right now.. can't access the user area.

Rayman Wu · 6 April 2016 - 02:30
· · Chrome 41.0 on Windows

my site is down, and I am trying to raise a ticket but their site for User's Area down as well :-(

Ted Michaud · 2 April 2016 - 13:39
· · Chrome 49.0 on Android

Their website is down as is mine.

Pasquale Toma · 12 March 2016 - 15:18
· · Chrome 48.0 on Windows

site down....

Tiffany Leaverton · 15 December 2015 - 18:48
· · Chrome 47.0 on Windows

My sites are all down right now, and their chat.

AleRoss Canepa · 6 December 2015 - 13:10
· · Chrome 46.0 on Windows

Now my website is down...

Barry Porter · 14 November 2015 - 17:12
· · Firefox 42.0 on Windows

My outgoing email is down...

Lauri Collins · 26 October 2015 - 07:04
· · Firefox 41.0 on Mac

Siteground and all my websites hosted at siteground are down. All email and cpanels!!!

Michael P. Ammel · 16 October 2015 - 11:50
· · Chrome 46.0 on Windows

still down

Michael P. Ammel · 16 October 2015 - 11:01
· · Chrome 46.0 on Windows

no access here from southern France

Liliane Rausch · 16 October 2015 - 10:44
· · Safari 9.0 on Mac

i cannot reach siteground nor my website. and if i do get into my website everytime it knocks me out, having to give my password again ;-(

Katharine Di Cerbo · 16 October 2015 - 10:40
· · Chrome 46.0 on Mac

I cannot reach siteground nor my website.

Cleverbet Eu · 16 October 2015 - 04:57
· · Chrome 45.0 on Windows

Has fallen the page night from 00:45. I can not get into cpanel but neither the official page of the company. What's up.

Barry Porter · 14 October 2015 - 22:25
· · Firefox 41.0 on Windows

can't reach my control panel and emails are down.

Paul Maritz · 19 May 2014 - 10:57
South Africa · Telkom Internet · Chrome 34.0 on Windows

500 - Internal Server Error

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