website not working? Is it down right now? Server Status Check screenshot
SearsWebsite Name:
www.sears.comURL Checked:
Response Time:
Last Down:
Checking Sears
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Sears Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
22:5414.97 ms. 
01:1314.94 ms.
03:3014.91 ms. 
06:334.39 ms.
09:144.61 ms. 
11:434.54 ms.
14:044.58 ms. 
17:084.4 ms.
19:334.92 ms. 
21:534.57 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -8)  |  Current server time is 00:03

We have tried pinging Sears website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Sears - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Josh Unix · 2 July 2014 - 07:58
United States · AT&T Services · Internet Explorer 8.0 on Windows says "REJECTED" - I hate rejection.

Janet Neal Adams · 22 June 2014 - 10:44
United States · · Internet Explorer 11.0 on Windows

I have been trying to shop on this web site for about a week now. What is up?

John Haselsberger · 16 May 2014 - 06:47
United States · Verizon Internet Services · Chrome 34.0 on Windows

What a POS web site. I check a certain item frequently as the price changes a lot (~$2000 to ~$2600) and I want the best price. Apparently my IP address was blacklisted for this as I am now rejected from my normal IP address, but access is fine from any of a number of other IP addresses. Seems that the SEARS business strategy is to avoid consumers that check up on prices. If blocked, try a different IP if possible.

Lea LeGassick · 9 May 2014 - 07:10
Canada · Shaw Communications

everything I try to order says its not available

Khun Sophie · 1 May 2014 - 10:11
Canada · Videotron Ltee

down for me, very suck

Carl Sabean · 30 April 2014 - 15:26
Canada · EastLink

once the item is displayed, i am not able to select color-size etc

Mike Gammell · 30 April 2014 - 10:23
United States · Comcast Business Communications

I added a couple things to my cart, but I can't check out. When I click proceed to check out, it takes me to a page to review my items and there's nothing to click on to go any further.

Kevin Manning · 27 April 2014 - 08:09
United States · Charter Communications

I click headings such as 'pick tire size', 'select vehicle type', and several others and nothing happens.

Kassy Mosier Wyman · 22 April 2014 - 07:16
United States · Oberlin College

Can't check out. I've been waiting for it to load my shopping cart page for quite a while, and then it timed out.

Cathy Benedict · 30 March 2014 - 03:44
United States · The North-Eastern Pennsylvania Telephone Company

unable to access the payment page for months now... citi group connection is faulty. Sears and Citigroup... get your act together please.

Mark Snyder · 27 March 2014 - 15:02
United States · Mediacom Communications

This piece of shit website hasnt worked for two days. sounds like this has been going on forever. what a joke. no wonder both kmarts went out of business in my city. Its run by retards

Gwenda Oates · 12 March 2014 - 15:40
United States · Frontier Communications

Everytime I try to get on sears website, it comes up rejected

Vicki Eaton · 10 March 2014 - 10:52
United States · netINS

site down server rejected

Alani Cahir · 7 March 2014 - 19:13
United States · PenTeleData

If you try to click on something on the Sears website it doesn't go there or it goes there and the screen refreshes (goes blank) on its own and goes back to the previous screen.

Jane Maynard · 4 March 2014 - 17:20
United States · Verizon Internet Services

Keep getting a "rejected" message

Brian Karl Ulrich · 4 March 2014 - 10:34
United States · LUMOS Networks

I saw on CNN, Obama has put a freeze on the sears web site, says they violated the nafta rules...

Steely-Miami Joseph · 3 March 2014 - 20:54
United States · Comcast Cable

I get a rejected message when trying to connect to

Casey Hoad Stratton · 3 March 2014 - 17:49
United States · Time Warner Cable

Unable to access... getting rejected message repeatedly for past few days

Charlene Lybarger · 2 March 2014 - 06:27
United States · Comcast Cable

how am I able to pay on the sears card if your sight is down?

Joseph Hill · 28 February 2014 - 06:52
United States · AT&T U-verse

i need to pay my bill but i just got a rejected page and why

Gregory Kirbie · 27 February 2014 - 21:11
United States · Windstream Communications

this happens all the time. can't access my schedule.

Elias Ponce Jr · 17 February 2014 - 03:58
United States ·

can't reach the webpage
it says "rejected" 2/17/2014

Cara Algarin · 12 February 2014 - 17:32
United States · Cox Communications

Trying to access and keep getting a white screen with the word "reject" in the top left corner. Anyone else have this and have you fixed it?

Herm Murph · 10 February 2014 - 11:00
United States · Windstream Communications

sears is down for me. Why

Vicki Catey Gray · 7 February 2014 - 18:50
United States · Cinergy Metronet

I can't access the sears site. I need to pay!!

Susan Perovich · 5 February 2014 - 16:45
United States · Verizon Internet Services

Sears website down for 2 days! I have been trying to shop and I am getting slow response and server time out errors. Frustrating. SEARS your loosing big money items as I am seeking major appliance purchases!

Shannon McCowin Bowman · 25 January 2014 - 04:37
United States · Cable One

I am unable to pay my bill online using the Sears website. What is up with that?

Gustavo Echeverry · 23 January 2014 - 21:35
Colombia · EMCATEL

Access Denied

You don't have permission to access "" on this server. Reference #18.6d2c0ec8.1390541422.2cd32638

Rosi Anggie · 13 January 2014 - 03:01
Indonesia · Biznet ISP

cant access to shopping kardashian kollection

Don Rutter · 2 January 2014 - 22:01
United States · Verizon FiOS

Multiple access issues today. Frustrating I cannot make a purchase.

Amanda Thompson · 14 December 2013 - 08:25
Canada · Telus Mobility

This site never works it seems.

Terry Brunning · 5 December 2013 - 08:20
United States · Comcast Cable

Web-site is down on 12-4 and 12-5. Site will not accept payment in any form. Soo much lost business. How will Sears ever recover losing the xmas business due to technical difficulty and mis-management.

Terry Brunning · 3 December 2013 - 05:36
United States · Comcast Cable down on Cyber Monday also.

Shirley A Murphy · 29 November 2013 - 11:50
United States · Comcast Cable

I can't seem to get on Sears Website, I have been trying for over an hour. What is up with Sears Website, can't seem to log on.

Heather Snell Anderson · 29 November 2013 - 11:41
United States · Time Warner Cable

Lots of websites go down on Black Friday. Too many shoppers and the database gets overloaded.

Karla Fredricksson · 29 November 2013 - 11:34
South Korea · Lg Powercomm

LOL what a fail. Down on black Friday.

Howard Trachtenberg · 29 November 2013 - 11:28
United States · Savvis website is still down

Tricia Satterlee-Hernandez · 29 November 2013 - 11:20
United States · Comcast Cable

site still not working --almost an hour now -- time to shop elsewhere ..

Shambhu Nath · 29 November 2013 - 11:16
United States · Comcast Cable

Site is down on black Friday.

Sean Blaes · 29 November 2013 - 10:32
United States · Comcast Cable

Yep, totally down. "Our site is super busy, but we'll get you to in just a moment". That moment never comes.

Jocemar Ramina · 22 November 2013 - 11:22
United States · Verizon FiOS

if you add stuff to your cart, then review your cart you, it remains empty

Gary Vedvik · 16 November 2013 - 13:23
United States · Time Warner Cable

Browse to "" and you get this:
Access Denied
You don't have permission to access "" on this server.

Reference #18.d476aad1.1384636836.1ec384a

Cecil William Grant · 16 November 2013 - 08:40
United States · Comcast Cable

It is down, no access it just won't load any pages with the exception of the index page, all other fail to load with various reasons... Not sure of the issue, but annoying...

Vadim Atenzon · 16 November 2013 - 04:52
United States · Time Warner Cable

I thought maybe it's their customer service tactic. I've been having some issues with the fridge they delivered, so they may just deny access.

Trish Cobos · 15 November 2013 - 20:16
United States · Bright House Networks not working at all!
Access Denied. You don't have permission to access "" on this server.
Reference #18.3bf04f17.1384575383.120b1dbe

Jaslyn Heart · 15 November 2013 - 10:19
United States · Wildblue Communications gives me a rejected right now.

Mike Jackson · 15 November 2013 - 04:57
United States · Time Warner Cable

You don't have permission to access "" on this server. Reference #18.d476aad1.1384520121.1c3f02b

Linda Morrow · 9 August 2013 - 21:06
United States · Verizon FiOS

For 2 days I've tried to go to the Sears website. My computer goes into the endless thinking cycle and then my computer says something along the lines of 'the sears sight is sending script and safari wont resond.... so I have to force quit to get out of it. I found my freezer online and am now looking for a new fridge. Can't do that at Sears online now. :(

Karol Schoeck Bloyer · 1 August 2013 - 11:14
United States · South Central Rural Telephone Co.

The website comes up, but when I click on specific categories, such as "shoes", and then "girls", the girls page won't load.

Joyce GS · 17 July 2013 - 22:13
United States · Comcast Cable

I have tried to log on, all evening to no avail. 07-18-2013 Maybe site maintenance, Praying that it hasn't been hacked into.

Bucky Cuong Le · 6 June 2013 - 12:19
United States · AT&T Services

I can't access kept getting rejected message.. don't know why

Michael Martinez · 26 April 2013 - 17:48

Here is what I'm getting: Rate Limited
What does this mean?

Krista DeWeese · 16 April 2013 - 23:27

Can't access it right now

Angela Stone Lehman · 5 January 2013 - 17:25

down for me

Terri Smith · 5 January 2013 - 17:25

I think its down. At first it wouldn't load at all and now it has a weird main page as a place holder...

Tammy Jo LaCroix · 5 January 2013 - 17:18

i have not been able to get on for half an hour

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