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Walmart's Savings CatcherWebsite Name: Checked:
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Walmart's Savings Catcher Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
22:1926.33 ms. 
01:499.28 ms.
03:5732.29 ms. 
07:2310.39 ms.
12:387.94 ms. 
14:5210.8 ms.
16:599.1 ms. 
19:146.54 ms.
21:167.93 ms. 
00:269.91 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 02:32

We have tried pinging Walmart's Savings Catcher website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Walmart's Savings Catcher - Troubleshooting Instructions

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Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Toni Craig · 16 August 2016 - 00:05
· · Chrome 46.0 on Windows

I cannot login in ??

Phyllis Biggs · 10 August 2016 - 02:32
· · Internet Explorer 11.0 on Windows

My app is saying "the app requires an update". I push update. It says to "open", and then it goes back to the same page saying it needs an update to continue? What's wrong?

Donna Carole · 31 July 2016 - 14:57
· · Opera 12.00 on Mac

I have read that Savings Catcher is being eliminated in 500 Walmart stores (although Walmart would not say which stores). When I visited my local Walmart on Thursday, there was a sign at teh checkout which read that my store was eliminating Savings Catcher effective 8/1/16. Likewise, I too have tried to log in to Savings Catcher(in an effort to redeem $15 worth of rewards) and have been unable to do so. I am wondering if this is due to Savings Catcher being eliminated? If so, it would be nice if Walmart would list this information on the Savings Catcher website. Not very good customer service!!!!

Barbara Mosley Fusco · 29 July 2016 - 17:30
· · Chrome 51.0 on Windows

Not able to get into the savings catcher. It's giving me a run around, changed my password yesterday, today new password isn't working. WTF???

Angie Bridges · 28 July 2016 - 21:37
· · Safari 600.1.4 on iPhone

Can't access my savings catcher to scan my tickets for 2 days now

Dena Bennett · 28 July 2016 - 15:32
· · Internet Explorer 11.0 on Windows

will not let me log into Savings Catcher - going on day . Keeps saying oops there is a problem.

Barbara Orlick Santos · 28 July 2016 - 15:21
· · Safari 9.1.2 on Mac

Not working. Didn't get results for last 2 receipts.

Kimberly Nicol Seiz · 24 July 2016 - 17:39
· · Safari 9.1.2 on Mac

WOW. I have had the SAME EXACT issue. I called June 16, 2016, when I tried to scan a receipt and it said I couldn't log in. I was told by their customer service that someone had accessed my account and changed my password. She walked me through a temporary password, then told me to change that password to get back in. When I went to check my ecard balance it was $.57!!! I had $128.00 on that card and she told me that it would be put back on. I called back on July 20, 2016 when it hadn't been put back on yet and was told I would be sent a new ecard via email by July 22, 2016. Today is July 24, 2016 and I haven't received an email yet. I was keeping that money to purchase college dorm room items for my daughter who is going to college in August. If I don't get it back before then, I'm NEVER shopping at Walmart ever again.

Crystall Lutes · 24 July 2016 - 15:39
· · Internet Explorer 11.0 on Windows

savings catcher wont let me log in and neither will

Katie Parsons · 21 July 2016 - 21:04
· · Chrome 51.0 on Android

Can not access my accounts even after creating a new password !!!

Michele Roos Wolf · 7 July 2016 - 23:38
· · Chrome 49.0 on Android

Savings catcher is now missing the button to redeem my!!!

Laura Aubuchon Mapes · 7 July 2016 - 11:51
· · Chrome 51.0 on Android

The button to redeem savings to egift card is gone? How long before it's back? I updated the app but it's still gone.

Diane McNutt Tamburelli-Hazel · 20 June 2016 - 23:50
· · Chrome 44.0 on Android

I've been using my savings catcher for over a year now. I have the app. Now it has signed me out and I can't get back in. It saying it does not recognize my email. I get emails from Walmart constantly from my email but will not let me sign into my acct on savings catcher. What do I do????? I'm getting very angry after 6 different days of trying.

LindaJerry Collier · 19 June 2016 - 00:15
· · Opera Next 38.0.2220.31 on Windows

it won't let me scan it says there is a problem

Lisa Smallwood Wright · 17 June 2016 - 20:06
· · Chrome 51.0 on Windows

When I try to redeem my savings catcher it says there's a problem.

Charlotte Vaughan Hamner · 13 June 2016 - 16:35
· · Chrome 51.0 on Windows

June 13, 2016 Savings catcher is not working. Says there is a problem try again. I get this if I scan in receipt or if I type in the number

Jennifer Humphries · 11 June 2016 - 13:54
· · Chrome 51.0 on Windows

Savings catcher is not working. It just keeps saying there is a problem!

Jim Dowsey · 10 June 2016 - 01:07
· · Firefox 46.0 on Windows

After the last update when you try to scan the scan window is black, another Walmart screw up.

Billie Faye Martin · 7 June 2016 - 10:36
· · Internet Explorer 11.0 on Windows

Savings Catcher will not let me sign in. I'm not getting a reason why, it's not working.

Gwen Tibbs · 7 June 2016 - 03:36
· · Firefox 45.0 on Windows

I never received my savings catcher reward. It was submitted on 06/04/16. It has been 48 hours with no email response for my reward dollars.

Carrie Mitchell · 6 June 2016 - 20:11
· · Chrome 51.0 on Windows

I had to uninstall mine, then download a previous version apk file and my camera started working. Therefore, It seems the problem lies in update 3.6.3.

John Wulf · 3 June 2016 - 13:12
· · Firefox 46.0 on Windows

6/3/16 My savings catcher on my Android phone has been down for weeks. I was getting a black screen on the camera. Now I get a black screen with (Error type= ERROR StatusCode=5) displaying in a grey bar at the bottom. When will Walmart fix this app??? I am tired of having to go to my computer, log into my Walmart account, and hand type in my receipts!!!

Darrel Chamberlin · 2 June 2016 - 02:35
· · Firefox 46.0 on Windows

Haven't used it for a while, but today I can't scan receipts-the camera screen is black. Apparently has a recennt update-thanks a lot! Camera works otherwise.

Pam Woodin · 1 June 2016 - 14:40
· · Chrome 46.0 on Windows

Savings Cathcher is a rip off. I had approximately $40.00 in my account. was told it was transferred and would receive a card to redeem my savings, not once but twice. Still nothing. I called for the third tine and I only have $7.xx in my account. Rep wanted to know if I had any "old" receipts! Duh?? Who keeps receipts after you have scanned them in??? I was also receiving the "oops" code and decided screw this! One of the biggest scams by one of the biggest corporations in the United States. SHAME ON WAL MART

Gary Clark · 30 May 2016 - 18:23
· · Chrome 50.0 on Android

The camera won't work in Savings Catcher mode. This is an LG 2 phone. Works perfectly on my Nexus7 tablet. I see a lot of complaints , but no solutions or responses.

Cheryl Duerr-Kester · 30 May 2016 - 16:35
· · Chrome 50.0 on Android

Receipt scanner is black on SavingsCatcher Walmart App (Android). for over week. ,btw Camera works fine W/other apps

Tammy Hobbs · 29 May 2016 - 13:21
· · Chrome 50.0 on Android

Can't scan savings catcher on galaxy s7, camera works but not in walmart app now. This has been going on for about a week. Please fix, AND when receipts r scanned we shouldn't have to enter dates that's annoying

Connie Sabin · 29 May 2016 - 04:09
· · Chrome 46.0 on Windows

I never should have updated the app, it was perfectly fine before that last update. Now I can't do scans in store for pricing, receipts or lists. VERY Frustrating. Why do things have to break with an update, they are supposed to fix the problems, not create new ones.

Norma Logue · 26 May 2016 - 20:16
· · Chrome 50.0 on Android

Scanner is blacked out have to type in manually. What's going on???

Jonica Short Williams · 26 May 2016 - 16:41
· · Firefox 46.0 on Windows

Have been trying to redeem my money for a week now. Says there is an issue and for me to call a 888 number. Now the site will not load. Does anyone have the number that I need to call?

Michelle Campbell · 26 May 2016 - 12:56
· · Chrome 50.0 on Windows

App will not scan receipt. Just a black screen on galaxy s7. Please fix. I am able to type in manually but would rather scan.

Kirsten Vidis · 26 May 2016 - 01:00
· · Chrome 50.0 on Windows

I cant scan I am getting an error type= ERROR statusCode=5 what does this mean

Tanya Patterson · 24 May 2016 - 21:54
· · Chrome 49.0 on Windows

On May 14 I submitted a receipt for $95.86. The comment came back invalid receipt. The second four digits of the TC# was printed so blurred neither my husband nor I could decipher. I put 2765 and I believe the number was 2785, still not sure. Please reinstate my receipt which is 6156 2785 8304 4500 961 for my Savings Catcher savings. Kaye Patterson, Allen, TX

Susan Ellen Kerrigan · 24 May 2016 - 16:18
· · Chrome 50.0 on Windows

Also having problems - app won't scan anymore. So I was able to manually type in my receipt code to get my last receipt entered. I would have to assume there is a program code error with their last update since the app can no longer access the camera on my Galaxy S7. Hopefully they are working on a fix for this glitch.

Joyce McCreary · 23 May 2016 - 17:16
· · Safari 9.0 on iPad

I am Unable to scan or submit receipts.

Tory Boliew Nelson · 23 May 2016 - 17:15
· · Chrome 50.0 on Windows

All of my savings are gone, and I did not request a payout (gift card).

Juan Carlos Moya · 23 May 2016 - 17:15
· · Chrome 50.0 on Android

The Barcode scanner shows an all Grey screen with a black out where the Barcode would typically be. You can type in all the ticket info & submit as an alternative..

Alicia Shields · 23 May 2016 - 12:21
· · Chrome 50.0 on Android

Camera works, but new layout on savings catcher will not open for me. I thought my phone was busted, but after reading other responses I'm now learning that it's not just my phone it's Walmart app it's just a black screen where it should be scanning the barcode and it won't work at all, it was very frustrating trying to figure this out

Jetty Dublin · 23 May 2016 - 08:37
· · Chrome 49.0 on Android

Scanner not working. Camera function does not turn on.

Jay Cabrera · 21 May 2016 - 03:37
· · Chrome 50.0 on Linux

The app opens but when I go to SCAN its completely dark and does NOT move.. about a week now.. maybe longer... what is up>

Jody Sue Pratt · 20 May 2016 - 18:18
· · Chrome 50.0 on Windows

since they updated to the so called NEW look-- I can not scan my reciepts at all- I also checked the barcode scanner for walmart and it is not working either--- My outside walmart barcode scanner is working however.. Looks like they messed something up

Carrol Smith · 19 May 2016 - 18:40
· · Safari 9.0 on iPhone

My savings catcher is not scanning my receipts! This is twice recently that it has not been working.

Marilyn Johnson · 18 May 2016 - 15:42
· · Firefox 46.0 on Windows

cant add my receipts. It says 'sorry, we couldn't add this receipt to your list. please wait and try again later. I also tried to add manually and it says the same thing. It is making us lose $$ as receipts are only good for 7 days and this has been happening for many weeks. please fix the system.

Morgan VonDrake · 10 May 2016 - 17:16
· · Chrome 50.0 on Android

This app wont scan my reciepts right now. Drives me crazy. Hasn't worked in two days. The rest of the app is functional.

Angela Cairns · 10 May 2016 - 02:36
· · Android Browser 4.0 on Android

When is this going to be fixed? Or is it going to be fixed at all? My Receipts Won't scan in.

Cindy Wylie · 30 April 2016 - 15:29
· · Chrome 49.0 on Windows

I have been having issues with scanning the bar codes on my phone. They either never scan or when they scan i have to put date in to get them accepted. I never had problems at first but in last 2 months it is taking forever.. I have uninstalled and reinstalled the app. What else can be done???

Cindy Thomas · 28 April 2016 - 15:27
· · Chrome 49.0 on Windows

I have used this tool for months with no issues but for the last week I get the message about do I want to use Safari. Keeping my receipts and it better honor them!

Debbie U Odom · 27 April 2016 - 12:10
· · Safari 9.0 on iPad

It says " Sorry we are unable to read the code you scanned"! It's clear as day!! Or I get "Do you want to open this URL in Safari and if I click yes it prompts me to put in my cell # and wait for a code to be texted to me. When I enter ends...still does not say receipt was accepted.

Debbie U Odom · 27 April 2016 - 12:07
· · Safari 9.0 on iPad

I get the erron "sorry we are unable to read the code you scanned" it's clear as day!! Or it says do you want to open this aural in Safari and if I say yes it prompts me to put in my cell # which I do but it does nothing after that

Leeann Elliott Miller · 16 April 2016 - 22:34
· · Chrome 47.0 on Android

I've been trying to log in but keeps saying unknown error try later

Arya Siggers · 12 April 2016 - 12:01
· · Chrome 47.0 on Android

I've been trying to redeem my funds for a month now and it's still not allowing me to do so. It keeps telling me to come back in an hour. This is getting really old. I think once I get my money I'm going to stop using this app. It's a rip-off!

Finice Wood LaPointe · 30 March 2016 - 02:30
· · Safari 9.0 on iPad

why can,t I use my iPad to scan Walmart receipt

Finice Wood LaPointe · 30 March 2016 - 02:29
· · Safari 9.0 on iPad

why am,t I use my iPad to scan my bar code

Donna Allen · 23 March 2016 - 19:29
· · Chrome 49.0 on Android

Savings catcher is not working, always says scan your first receipt even though I already have money saved up. And the scan never goes through so I always have to do it on my laptop.

Mary Groleau · 23 March 2016 - 15:46
· · Chrome 46.0 on Windows

Can't sign in...have changed passwords...stupid site...Don't you have any computer savy workers that can fix this site??? Read all the complaints...won't shop @ Walmart any more...Terrible way to treat the consumer who shops & spends many, many dollars at your stores !!!!

Johnson Sheila · 20 March 2016 - 22:36
· · Chrome 42.0 on Windows

walmart/savings catcher will not let me login

Teresa Caputo · 18 March 2016 - 04:19
· · Safari 600.1.4 on iPad

My savings catcher is not working. I have an android device. I have coupons to load and time is running out!! FIX IT PLEASE!

Billy N Tabitha Smith · 18 March 2016 - 00:47
· · Safari 9.0 on iPhone

I can't redeem my refund! What do I do????

Marrie Crocker · 17 March 2016 - 14:59
· · Chrome 49.0 on Windows

The bluebird redemption button is not working. Can see the button but it does not work. Can't send my savings to bluebird anymore. What Gives?

Vanessa Howard · 17 March 2016 - 13:33
· · Safari 9.0 on iPhone

It won't let me redeem my refund!!!!! Very aggravating

Keith Simmons · 17 March 2016 - 02:07
· · Chrome 48.0 on Android

I keep receiving the results by email but on site it says it is still processing. Why can't I redeem my saving to bluebird card? I have sent messages through the saving catcher website and haven't gotten a response for the last two weeks. I am upset and may choose to shop elsewhere if it doesn't get fixed. I have $24.38 that I can't redeem.

Janice Blanton · 16 March 2016 - 13:48
· · Safari 601.1.46 on iPhone

Got an email that last receipt results but website does not show reward dollars

Daniel Rodriguez · 15 March 2016 - 14:37
· · IEMobile 10.0 on Windows Phone

Having problema

Darlene Sams · 2 March 2016 - 21:24
· · Chrome 34.0 on Android

Wont add the money to my bluebird card .

Tammy Stepp · 29 February 2016 - 19:20
· · Safari 600.1.4 on iPhone

Says back server error everyday I try it

Mark Grams · 27 February 2016 - 15:48
· · Chrome 46.0 on Windows

Saving Catcher will not accept my receipts. Takes me back to sign in page when I click on Add Receipt!!!

Mark Grams · 27 February 2016 - 15:45
· · Chrome 46.0 on Windows

Have tried to put in receipts for last two days, have two different ones, and after I sign in and put the number in and click on Add Receipt, it takes me back to the sign in page. I did one yesterday and looked today to see if i had accepted it and it did not, so I tried again today and it is doing the same thing, after putting in receipt # and clicking on Add Receipt, it takes me back to sign in page and does not accept the receipt. What do you want me to do???

Sl Mott · 19 February 2016 - 12:38
· · Safari 600.1.4 on iPhone

App wont finish updating. I cant even delete and re-install it. Been three days now.

Brenda Concienne Miller · 18 February 2016 - 02:59
· · Silk 48.1.51 on Kindle Fire

I transferred $37.60 on Feb.14th. But have not received an email to cash in on a gift card as yet. Please send to me at

Jody Karacz Johnson · 15 February 2016 - 20:52
· · Chrome 48.0 on Windows

Says can't be accessed right now- I've had an issue for two weeks- won't take any new receipts. Both through the app and online. Won't let me login to redeem my earnings either- this site sucks

Jo Patterson · 10 February 2016 - 11:48
· · Safari 9.0 on iPhone

It is not taking my password. I have changed it. It still didn't take it. Now when I hit the change password. It never sends me an email link. My receipts are also getting over the 7 day limit. Is anybody reading these and trying to fix it?

Erika Kautz Anderson · 5 February 2016 - 20:55
· · Chrome 47.0 on Windows

everyone is writing the same complaints yet you don't offer a solution - you don't even reply!

Wendy Love · 5 February 2016 - 16:26
· · Chrome 48.0 on Android

I can't login after updating the app this morning

Bobby Clemmons · 5 February 2016 - 01:27
· · Safari 600.1.4 on iPhone

Seems it's down every time I try to enter one.

Pamela Doherty · 16 January 2016 - 17:18
· · Chrome 47.0 on Windows

Unkown error keeps happening when I try to login.

Pam Brooks · 13 January 2016 - 17:05
· · Chrome 47.0 on Windows

Unable to submit any receipts since January 1, 2016. Keep getting message that I'm over the limit. Yearly Reward Dollar amount did not reset.

Shelly Patterson · 10 January 2016 - 19:52
· · Safari 9.0 on iPhone

Keeps telling me there is a problem. Haven't been able to add a receipt in over a week.

Theresa Craig · 9 January 2016 - 00:24
· · Internet Explorer 10.0 on Windows

it keeps asking for my email and passsword and wont go no fourther

Wanda Causby Rabb · 31 December 2015 - 15:27
· · Firefox 43.0 on Mac

Can't log into my app...says there is a problem. I can log in online though.

Sandra Williams Vaughan · 6 December 2015 - 18:41
· · Internet Explorer 11.0 on Windows

Very frustrating! I have not been able to scan any receipts for about a month. I cannot even use the money I have saved because I can't log in!!!!!!!!!!!!!!

Abigail Woods · 1 December 2015 - 03:11
· · Chrome 46.0 on Android

I transferred my funds and did not receive an email although my e gift card info.. I thought maybe I clicked added to bluebird accidentally so I made an account so I could check and nope... Now it says I transferred my money and I haven't recieved or in any form yet!!!! How do I check this or how long does it take to get an email...

Mike Johnson · 30 November 2015 - 21:53
· · Safari 600.1.4 on iPad

Won't scan, allows you to manually input. Pain in the ass. Get it fixed.

Gene Shuford · 29 November 2015 - 22:52
· · Safari 9.0 on iPhone

Won't let me login. Keeps saying "oops we ran into some trouble. Please try again later. "

Richard Wiler · 28 November 2015 - 19:12
· · Firefox 42.0 on Windows

will not let me login

Karen Birenbaum · 19 November 2015 - 23:34
· · Safari 9.0.1 on Mac

"oops, we have encountered an error. Please try again." If you get this error, call 1-866-224-1663. I was on hold for over 1/2 hour, but it was worth the wait.
The app crashed a bit ago and still may not always work, so if still having problems try logging in on the web site and tying the receipt info.
If the web site still does not work, your info may have been compromised. Phone support told me they did have a hack. Someone got into my savings catcher account and changed the email address associated. They didn't just get my savings catcher, but also got all my info on file with Walmart, which had a saved credit card, which they tried to use to buy a laptop.
If you get this error message - call and make sure that didn't happen to you

Gloria Gibson Metts · 19 November 2015 - 22:20
· · Firefox 42.0 on Windows

I was going to scan a receipt and it said I had to upgrade, so I hit the upgrade button over 6 hours ago and it is still running! I can't do anything on it!!!

Rashane Marie Couch · 18 November 2015 - 14:17
· · Chrome 34.0 on Android

For almost 4 weeks now the app will NOT accept my receipts. It is taking money away because after 7 days the transaction is no longer valid.

Rashane Marie Couch · 18 November 2015 - 14:16
· · Chrome 34.0 on Android

For almost 4 weeks now the app will NOT accept my receipts. It is taking money away because after 7 days the transaction is no longer valid.

Becky Sutton Wilson · 15 November 2015 - 15:42
· · Safari 9.0 on iPhone

Trying to redeem to ecard for days now. Keeps saying try again in an hour. What's up???

Jeff Huddleston · 15 November 2015 - 02:30
· · Safari 600.1.4 on iPhone

When I hit "Transfer th eGift Card" I get the message "Sorry, we're not able to transfe funds right now. Please wait 1 hour and try again."

Doug Theobald · 7 November 2015 - 22:21
· · Chrome 46.0 on Android not working in Chrome, but works with IE

Debra Brown Clark · 7 November 2015 - 22:00
· · Chrome 46.0 on Windows

cant access my account, says access denied from this server with a very long number at the end wth?!

Jackie Reed · 7 November 2015 - 21:46
· · Chrome 46.0 on Windows

I can not access my savings catcher, it is saying access denied from this sever referance #18,745dlab8,1446931173.1fd9dd21

Darlene Shepherd Jones Pierson · 7 November 2015 - 20:17
· · Chrome 46.0 on Windows

I can not access my walmart savings catcher it keeps saying access denied what is wrong !!

Matthew Chow · 7 November 2015 - 05:29
· · Chrome 46.0 on Mac

Can't access my account on Walmart's savings catcher on google chrome what gives? That never happens.

Teresa Tiffany-Koster · 7 November 2015 - 04:58
· · Chrome 46.0 on Windows

Denied access. Noticed that when I enter my user name, the letter "i" looks like an "l". Wondering if that is that problem.

Bobbie Jo Oliver · 7 November 2015 - 04:53
· · Android Browser 4.0 on Android

Keeps denying access to login

Cathy Brown · 7 November 2015 - 04:00
· · Chrome 46.0 on Android

Savings catcher is denying me access...WHY??

Tammy Clary · 7 November 2015 - 03:58
· · Chrome 46.0 on Windows

I keep getting an access denied when logging onto the savingscatcher website.

Jamie Coughlin · 7 November 2015 - 03:14
· · Chrome 46.0 on Windows

another access denied

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