website not working? Is it down right now? Server Status Check screenshot
NetgearWebsite Name:
www.netgear.comURL Checked:
Response Time:
Last Down:
Checking Netgear
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Netgear Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
05:041.5 ms. 
11:071.25 ms.
14:431.47 ms. 
17:385.61 ms.
20:476.3 ms. 
04:295.67 ms.
08:225.21 ms. 
10:355.29 ms.
13:071.88 ms. 
17:445.28 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 18:33

We have tried pinging Netgear website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Netgear - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Harley Nunez · 28 February 2016 - 23:39
· · Safari 9.0 on iPhone

Why is netgear down

Coal Akida · 6 February 2016 - 23:36
· · Chrome 48.0 on Mac

I should just rely on a hot spot, this sucks, no way to login

Emily Smith · 31 January 2016 - 22:44
· · Safari 9.0 on iPhone

Saying I have no internet?!

Thomas Peterson · 15 March 2014 - 11:18
United States · Verizon Internet Services

Unable to connect for firmware upgrade for hours this am!

Frank Holmes · 26 January 2014 - 03:09
United Kingdom · Three

Having problems with Netgear in Bangor anybody else had problems since the lightning yesterday?

Lark Ritchie · 13 November 2013 - 15:54
Canada · Northern Telephone

Can't get to Netgear to download "We just released new firmware that will improve the WiFi range and speed of your NETGEAR WNDR3700 WiFi Router and increase the reliability of the NETGEAR mobile genieĀ® app. " WTF?!!

Nicholas Alaniz · 14 June 2013 - 17:12
United States · Verizon FiOS

Seems like its back online now, of all times my router needed firmware, netgear's site goes down for 13 hours!

Adrian Martinez · 14 June 2013 - 15:53
United States · Comcast Cable

Come on NETGEAR!!

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