website not working? Is it down right now? Server Status Check screenshot
My Coke RewardsWebsite Name:
www.mycokerewards.comURL Checked:
Response Time:
Last Down:
Checking My Coke Rewards
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My Coke Rewards Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
01:596.39 ms. 
07:166.66 ms.
14:167.01 ms. 
16:4119.29 ms.
22:577.19 ms. 
01:156.41 ms.
07:307.84 ms. 
16:346.57 ms.
13:007.2 ms. 
22:099.56 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:29

We have tried pinging My Coke Rewards website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access My Coke Rewards - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Sherry Hanson Ashe · 30 July 2016 - 14:01
· · Chrome 51.0 on Windows

I can't get to it at all. It won't load on my computer. I have tried several browsers.

Tom Weldon · 21 July 2016 - 17:13
· · Internet Explorer 11.0 on Windows

Same thing...'processing...'

Tom Weldon · 18 July 2016 - 17:20
· · Internet Explorer 11.0 on Windows

Login doesn't work; infinitely 'processing'

Marcia Richards · 18 July 2016 - 14:23
· · Chrome 46.0 on Windows

cant enter codes for several days

Richard Christian · 12 July 2016 - 04:44
· · Chrome 51.0 on Windows

not working now

Mark Isherwood · 11 July 2016 - 16:36
· · Internet Explorer 11.0 on Windows

Comes up blank (white page, no error messages, in the address bar) both on my phone and laptop.

Er-er Dyer · 13 June 2016 - 15:47
· · Chrome 51.0 on Windows

not workin. STAYS ON openin credits. doesnt advance.

Ricardo Castro · 28 April 2016 - 21:20
· · Chrome 46.0 on Windows

to whom it may concern, my name is ricardo castro and i am big at the waist but allright at the face. I cannot even access my email and i pay my bills somewhat. Well due to some inconsiderate so and sos is the reason i cannot access my email. I want to sue but i donot know who to see. Also i am a welfare recipient. can you help me. sincerely ricardo castro big at the waist but allright at the face.

Renee Bolen · 19 March 2016 - 11:18
· · Safari 9.0 on iPad

I have tried several times to log in to my acct . I even reset my password. I have lots of points makes me wonder if Coke really wants our business.

Jake Malloy · 13 March 2016 - 04:17
· · Firefox 42.0 on Windows

2 days ago I got notice my reward points will expire in 3 days. I have been trying to get on the page several times since the notice and always get error server down, I have no problem with any other url

Brenda Hokey Jeffries · 28 February 2016 - 17:14
· · Chrome 46.0 on Windows

same here

Colbert Cook · 25 February 2016 - 00:36
· · Firefox 44.0 on Windows

Been down for me over a month, on 7 different devices, 8 different browsers. Always "Can't find the server at"

Dan Felson · 20 February 2016 - 18:22
· · Internet Explorer 11.0 on Windows

Can't enter points today 2/20 site is screwed up

Antonio Ball · 10 February 2016 - 20:25
· · Internet Explorer 11.0 on Windows

it has been two weeks since, i have been unable to log in my coke rewards site. why is the site down.

Michelle Santiago · 8 February 2016 - 14:52
· · Internet Explorer 11.0 on Windows

Unable to access website for past 3 weeks.Hope they fix since my 90 days grace period expires this month. Hello Coke??? are you even checking your website.

Tom Weldon · 25 January 2016 - 21:14
· · Internet Explorer 11.0 on Windows

same wibble-wobbling "enter code", "sign in", "almost ready", "enter code"; annoying. I've signed in 5 times already in the last 1/2 hour.

Heather Carr · 25 January 2016 - 14:20
· · Safari 9.0.3 on Mac

I haven't been able to log in to mycokerewards all month. I keep coming back and trying, in hopes that whatever is wrong has been fixed. Nope. It's gotten quite frustrating.

Tammy Henderson · 22 January 2016 - 04:57
· · Chrome 47.0 on Windows

Cant enter any codes. Wont work. the site is messed up. Two days now., Flustrating.

Tiffany Koch Loutensock · 22 January 2016 - 00:03
· · Firefox 43.0 on Windows

Continuous problems logging in. It just keeps repeating the cycle without logging me in. Looks like this problem has been going on for a while. Don't their website people know this and why can't they get it together?

Eric Mclane · 16 January 2016 - 23:54
· · Safari 9.0.2 on Mac

this site always works but the last few day its not with my mac?

Nipz Keen · 15 January 2016 - 20:25
· · Safari 6.2.6 on Mac

Looks like I won't be adding points today BOO

Maxine Bob Thorington · 14 January 2016 - 21:33
· · Chrome 47.0 on Windows

Keep it up coke - give me my points or I switch to pepsi

Maxine Bob Thorington · 14 January 2016 - 21:29
· · Chrome 47.0 on Windows

WTF? rewards will not accept a good code but it will take points away for a sweepstakes chance

John Tango · 28 December 2015 - 16:07
· · Chrome 47.0 on Windows

My school PTA was ablwe to put in over 700pt yesterday. and it would appear that they are doing something with the website today 28dec15. hopefully they will be up shortly. My PTA has another 300 cap and codes to up load...

Lynette Wilson · 27 December 2015 - 07:10
· · Chrome 47.0 on Android

It is so frustating I have been unable to access this site for nearly 2 months tried ringing coke to no avail all but given up saving the labels.

Fran Flynn Woulard · 29 November 2015 - 02:45
· · Internet Explorer 11.0 on Windows

You know. This site worked perfectly fine when before you did all the "improvements" or changes. It has been a royal pain ever since. I've been entering codes forever. I'm about to throw in the towel and throw my codes in the trash. I've actually already stopped collecting bottle caps. It doesn't recognize my password. So I tell it to email me a new one and then never get a response It doesn't give me an option to log in half the time. My other pet peeve is the limit on how many codes you can enter per week. I've put up with it, but with the other issues, my dislike has intensified. Please either fix your issues, reinstitute the old system or just take it down for good. A company this large should have the capabilities to do it right.

Tom Weldon · 27 November 2015 - 22:56
· · Internet Explorer 11.0 on Windows

Sometimes (alot), the site will hang up on the login screen and not let me in, and force me to endlessly repeat the login cycle until it finally works...its doing that now.

Al Rohde · 25 November 2015 - 20:44
· · Internet Explorer 11.0 on Windows

Can't sign into to my coke rerwards.

Tom Weldon · 18 November 2015 - 23:19
· · Internet Explorer 11.0 on Windows

When the login field(s) do appear, they subsequently disappear and I have to click 'code entry' again, ad infinitum. When I do manage to enter my username/passcode, it 'processes' indefinitely, at multiple differing times of day.

Brandon T Katz · 17 November 2015 - 16:55
· · Safari 4.1.3 on Mac

Will not let me sign in

Mata Hari Long · 3 November 2015 - 18:09
· · Chrome 46.0 on Windows

Lame that on the first day of double points for code entry that code entry is unavailable right now.

Deb Fugate · 22 October 2015 - 20:29
· · Internet Explorer 11.0 on Windows

can't even find the login. i hate the new site!! i'm going to give up and switch to monster drinks. :(

Jola Peil · 20 August 2014 - 07:31
United States · CACI Inc., Federal · Chrome 36.0 on Windows

I haven't been able to login to mycokerewards all week. I've tried several browsers and the mobil app. The page comes up fine but when I try to login, I get "Uh oh… we are unable to sign you in right now, please try again later"

Ruthie Rayne Clark · 20 July 2014 - 19:15
United States · AT&T U-verse · Firefox 30.0 on Windows

I asked "Chip" if the website was down. This was the answer:
"Chip: Our system administrators are aware of the issue and are currently working to resolve the problem as soon as possible. Generally, it takes between 2-4 hours to resolve these issues, but may take up to 24 hours. Your patience is appreciated."

Dolores Riley · 20 July 2014 - 18:24
United States · Comcast Cable · Chrome 36.0 on Windows

trying 5 hrs. -- others now reporting same log on or unable enter codes on facebook.

Betsy Reading · 16 July 2014 - 09:51
United States · CenturyLink · Firefox 30.0 on Windows

Having trouble signing in to My Coke Rewards... Says sign in another time.

Anja Deering Swinson · 21 June 2014 - 20:10
United States · · Internet Explorer 11.0 on Windows

I have been trying to access the site since Friday evening and through out the day on Saturday. (USA, ATT&T, IE 11.0.9)

Erik Larsen · 16 June 2014 - 13:48
United States · Comcast Cable · NintendoBrowser on Nintendo WiiU

their login is f#!ked up for some shitty reason i cant get on my account what the f#!k is going on

Tina Mcbride · 11 June 2014 - 13:08
United States · Charter Communications · Internet Explorer 11.0 on Windows

I'm also having problems with I keep receiving the message "We are sorry, We were unable to complete your sign in request at this time. Please try again in a few moments."
It has been like this for days and I've called and sent emails.

Dolly Malbasa · 2 June 2014 - 16:22
United States · Clear Wireless · Internet Explorer 11.0 on Windows

i noticed that since I signed up for coke beta I cannot sign into my cokerewqards

Kevin Middleton · 27 May 2014 - 06:25
United States · Comcast Cable · Internet Explorer 11.0 on Windows

I've been trying to log in for 2 days and I get a oh oh try again later.

Ann Sullivan · 9 May 2014 - 06:48
United States · AT&T Internet Services

Service Unavailable
The server is temporarily unable to service your request. Please try again later. Reference #6.80cffea5.1399643189.33407e6

Anthony Wigley · 7 May 2014 - 12:32
United States · Verizon Wireless

Sign in not working for me either. I get this message

"We are sorry, We were unable to complete your sign in request at this time. Please try again in a few moments."

It has been like this for the past 3 days

Joe Schueller · 6 May 2014 - 06:54
United States · University of Wisconsin - Platteville

Sign in not working for me either. I get this message

"We are sorry, We were unable to complete your sign in request at this time. Please try again in a few moments."

It has been like this for the past 3 days.

Steven Blackburn · 5 May 2014 - 16:43
United States · Comcast Cable

Can't seem to sign in. Tells me that my password is wrong and it's not. When I go to forgot password it doesn't let me do anything. Almost like it is freezing

Marcy Hickman · 1 May 2014 - 14:40
United States · Comcast Cable

I'm using comcast out of Gwinnett County and it is hardly responsive and it is hardly responsive on other devices as well as I'm putting in codes after I hit submit it keeps freezing up like its processing but stops responding

Mark Hammond · 21 April 2014 - 12:34
United States · Winbeam

I tried to get on in Internet Explorer, Firefox and in Google Chrome. It doesn't work.

Jean Bush · 12 April 2014 - 11:01
United States · AT&T U-verse

I can log in/on to MCR, but suddenly it stopped accepting the codes I was trying to enter even though the codes were new and had not been entered already.

Rosemary Ruymann-Wells · 29 March 2014 - 06:45
United States · Comcast Cable

Can't get on website. Five days of: not able to log on at this time try again later.

Joseph Waitman · 17 March 2014 - 13:21
United States · TDS Telecom

Getting the 404 - Page not found when trying to go to

Jane Rohan · 20 February 2014 - 11:43
United States · Frontier Communications

trying to get on line all day today. Keeps saying it's down. Anyone else have this problem?

Jaws Williamson · 3 February 2014 - 12:27
United States ·

My coke rewards keeps saying Uh oh… we are unable to sign you in right now, please try again later. Is it down? They have double points today

Stephanie Maxwell · 13 January 2014 - 17:17
United States · Cox Communications

get 404 no found with coke rewards logo above offers links to offers and promotions, rewards catalog, and the home page but they all lead to the same message

Brad Wuggazer · 24 December 2013 - 11:50
United States · Savvis

I keep getting a message saying, "Uh oh... we can't log you in right now. Try again later."

Betty Shelton · 13 December 2013 - 07:57
United States · Jackson Energy Authority

This seems to be happening a lot lately. Put in code and it just spins.

Terri Gottleaber · 12 December 2013 - 10:46
United States · Sprint

Site is down - must be because of the holday reward - free 12 pack for 30 points

Barbara Adams · 6 December 2013 - 11:23
United States · Comcast Business Communications

Ordered reward. Did not receive email confirmation with code to complete the purchase. My Account is unreachable (!). Says "My Account is temporarily unavailable. Please try back again soon. Sorry for the inconvenience"
Points from my purchase were deducted.

Tobie Bella · 2 December 2013 - 09:34
United States · Suddenlink Communications

I finally got in and it said to enter a code to unlock todays reward...well I've entered 2 coke rewards codes and it just says thanks you've added 10 points and then I when I go back to the 12 days of rewards page, it says enter a code to unlock again... what am I doing wrong?

Joe Feist · 2 December 2013 - 08:35
United States · Devry

I cant acces the 12 days of christmas on the cokerewards website. I have several thousand points but this is the 2nd day the reward will not open

Jennifer Rolfs · 1 December 2013 - 17:59
United States ·

Finally, finally, finally I got it!!! And it only took 9 hours - wow. I think tomorrow I'll write a long email to corporate then switch to Pepsi :)

Ruthie Rayne Clark · 1 December 2013 - 17:32
United States · AT&T U-verse

Seems like the site is *barely* or intermittently up. I'm trying to submit a bunch of codes, and sometimes I get 2 in a row through, but most of the time I put in a code and it just hangs or says that the server has encountered an error. This is really getting on my nerves! I wish there was some way we all could yell in their ear electronically, but then it'd end up being like a DOS... and make things worse :(

Hazel Taylor · 1 December 2013 - 15:57
United States · AT&T U-verse

Ok, Got in. Got the card. Got the confirmation email. The whole process was very quirky with lots of error screens and reloading the page. I went to and sent an email via that site. The email asked for help in getting the giftcard. Who knows if they will write back. Good luck to all you patient savers out there who struggled like me.

Stephanie DeCesare · 1 December 2013 - 15:16
United States · AT&T Internet Services

I was able to log on just now and get to the 12 days of Christmas thing. Sadly, I do not have enough points. : (

Jessica Graham · 1 December 2013 - 14:29
United States · Cox Communications

I thought it was going to work, but then I couldn't log in. I've been trying for the last hour or so.

Mark Lewis LaVene · 1 December 2013 - 14:18
United States · Comcast Cable

Its been down all morning and afternoon it seems to me... i've been trying to get on since this morning. Now i have to go to work and can't get back on til tomorrow morning... i hope they extend today's for tomorrow.

Ann Porritt-Deering · 1 December 2013 - 13:39
United States · Comcast Cable

I have been trying to log on for the 12 days of Christmas give away but the site has been down. When will it be back up?

Dawn Shining · 1 December 2013 - 12:36
United States · Mediacom Communications

Not working for me either. I've been trying to log on for the 12 Days of Christmas promotion since it started 3.5 hours ago and it isn't working.

Heidi Ladlee · 1 December 2013 - 10:24
United States · AT&T U-verse

It's very frustrating... been waiting all year for this and now being punked out of getting my gift card. I have been trying to log on for 1 hour and 24 minutes!!!

Helene Adams · 1 December 2013 - 10:23
United States · Comcast Cable

I hope that the website issues experienced right now does not hinder my ability to participate in the 12 days of Xmas promotion today. I have saving my points up for this all year. Thanks! LCWright

'Kyle Armstrong · 1 December 2013 - 09:23
United States · AT&T Internet Services

page is down as of 11am CST 12/1/13, holiday daily rewards just started and site goes down, they'll have it up shortly

Duane Hempel · 20 November 2013 - 09:47
United States · Cox Communications

I don't often sign on to the mycokerewards website. Today it let me sign on long enough to grab a discounted 12 pack and enter a couple of codes. Then no more. Repeated attempts all fail. Via a google search I now see this has been an ongoing problem with Coke?? If so, one would think they'd GET IT FIXED!

Kelly Lescarbeau · 20 November 2013 - 06:05
United States · Bright House Networks

Can't log on to get your special a 12 pack for 30 points, pls fix server

Jordan Winfrey Tillis · 27 October 2013 - 10:38
United States · Comcast Cable

Trying to get Coke Rewards web page up and keep getting "malicious content" error message, states that it will close down and it does! What is going on with the web site?

Melissa Propp · 19 September 2013 - 14:26
United States · R.R. Donnelley & Sons Company

I have tried several times over the last couple weeks and I haven't been able to get in. I even reset my password, but I still get the same "unable to log you in right now, try back later." I don't see anyone I can contact to check and see what is happening

Renay Hollander · 15 September 2013 - 15:42
United States · Hughes Network Systems

My coke rewards will not load, however all other site I go to does.I keep getting a "Failure To Connect To Web Server" message.

Scott Motley · 13 September 2013 - 16:12
United States · Cox Communications

everytime I sign in then enter code then it tells me just sign in and im in business... I AM SIGNED IN!!!

Victoria Gibbons · 3 August 2013 - 11:02
United States · Time Warner Cable

Site is down right now... Also was giving errors with codes a day or so ago... Maybe getting fixed?

Angela Martinez · 3 August 2013 - 09:56
United States · Comcast Cable

why is mycokerewards not working i bearly started playing man this sucks

Jordan Burke · 27 June 2013 - 17:18
United States · CenturyLink

The site gives an error with every code I try to enter, no matter what browser or computer I use

Teresa Romasco · 24 June 2013 - 06:21
United States ·

I too have been trying to log onto the My Coke Rewards Website and get an error code - page not found. Why isn't coke posting something if the website is down?

Robert Legoo · 22 June 2013 - 14:50
United States · Comcast Cable

This site does not work in Internet Explorer 10. The site loads in Firefox, Google Chrome, and Opera with no problems.

Jackie Leyva · 21 June 2013 - 22:24
United States · CenturyLink

I tried going to the website and keep getting a message "page not found" ! I tried like 4 times and i got nowhere ! What's going on? Is the site down for maintenance or something?

Jordan Burke · 31 May 2013 - 17:45

Hope the site comes back up I got close to 17, 000 points saved up there.

Zakiya Ramos · 31 May 2013 - 16:32

Site's not working right now :( could be over loaded. They were offering double points on diet coke.

Candace West · 22 May 2013 - 14:56

Multiple code entry page not working. Even using the single code entry hangs up the site.

Amy's GiftShop · 17 May 2013 - 20:26

trying to enter codes for our school and cant whats going on please someone answer me

Pat Luczak-Przyojski · 2 May 2013 - 08:22

I have tried all morning to register and it takes me to the point of accepting all of my info and then when I click to submit I get an error screen that the site is not available. There has to be a better way to participate!?

Susie Briones Young · 25 February 2013 - 20:40

i haven't been able to access the site via mobile nor desktop for a few days now...

Julie Zubroski Saylor · 14 February 2013 - 09:43

Sites not accessible right now because EVERYONE is hammering it for double rewards on Diet Coke today :( Took me several hours to get in and it's really slow

Scott McVay · 3 February 2013 - 18:37

Well, it might not be down, but at 5 minutes to enter a code and follow up "which product", and that's being very generous, it might as well be down. I see a ping of 7800 ms earlier today, so it's probably not just my connection.

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