website not working? Is it down right now? Server Status Check screenshot
Monster HighWebsite Name:
www.monsterhigh.comURL Checked:
Response Time:
Last Down:
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Monster High Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
13:471.23 ms. 
18:541.02 ms.
23:311.07 ms. 
19:570.93 ms.
12:322.16 ms. 
05:2893.7 ms.
16:341.51 ms. 
23:370.84 ms.
08:183.03 ms. 
06:010.88 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 06:06

We have tried pinging Monster High website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Monster High - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Laura Budd · 30 April 2014 - 10:00
United States · Verizon FiOS

I get to the fearbook page and click the book open. I want to have my photo in the fear book but it leads me to a blank page.

Alyan Lithaldoren · 31 January 2014 - 23:10
United States · Verizon Internet Services

Whenever I try to "monsterfy" myself, it goes to the loading page and stays at 0% for (as long as I've let it) 20 min. and doesn't do anything else, and when I try to save my profile, it won't let me. What's going on?

Zoe Drew Madison · 22 December 2013 - 09:02
South Africa · Telkom Internet

my monster id isn't getting saved, it just says saving and carries on

Jennifer Loflin Bui · 9 November 2013 - 10:51
United States · AT&T U-verse

I am trying to help my daughter and her friends make student ID's on the Mosnter High website but once everytign is selected and you click save in order to ge to the print options it gets stuck on save and wont work... any ideas whats wrong?

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