website not working? Is it down right now? Server Status Check screenshot
MobilyWebsite Name: Checked:
Response Time:
Last Down:
Checking Mobily
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Mobily Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
20:21157.69 ms. 
00:53157.6 ms.
04:11158.03 ms. 
08:48169.49 ms.
13:05170.37 ms. 
19:24158.8 ms.
21:36160.79 ms. 
03:46157.84 ms.
07:50174.83 ms. 
12:49176.18 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 14:37

We have tried pinging Mobily website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Mobily - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Patrick Don Roman Escalona · 5 September 2015 - 19:59
· · Chrome 45.0 on Windows

can you please fix fast i cant browse i buy stc 10gb because your 4g router not working properly i pay that because mobily is good before but now not good please fix that fast its verry costly to buy mobily but the service is not good >.

R Noelle Addison · 19 June 2014 - 15:21
United States · AT&T Services · Internet Explorer 9.0 on Windows

Down again

Alun Stone · 6 March 2014 - 05:19
Saudi Arabia · SaudiNet

Mobily is always down, nothing ever works. No live chat, no way of contacting them, they just suck.

Noel Sanchez · 8 September 2013 - 11:44
Saudi Arabia · SaudiNet

it's almost a week now since mobily kept us on coming back to their office, we recharge our account but the system didn't accept it, but whenever we do a balance inquiry the it appears that the amount we recharge was accepted by the system. the problem now were we cannot browse the internet, it keep on saying that the account was expired. mobily personnel didnt even have a concrete answer when we complained, they just kept on telling us that it will gonna work after 15mins, then 24hrs but it's already a week now still we didnt have a connection.

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