Microsoft.com website not working? Is it down right now?

Microsoft.com Server Status Check
microsoft.com screenshot
MicrosoftWebsite Name:
www.microsoft.comURL Checked:
Response Time:
Last Down:
Checking Microsoft
Please wait while we check the server...
Microsoft Website Status History
Microsoft.com server report and response time

The above graph displays service status activity for Microsoft.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
16.Apr.2014
01:4336.35 ms. 
16.Apr.2014
04:2414.66 ms.
16.Apr.2014
07:1336.28 ms. 
16.Apr.2014
10:0236.54 ms.
16.Apr.2014
12:1514.68 ms. 
16.Apr.2014
14:4414.92 ms.
16.Apr.2014
17:0736.51 ms. 
16.Apr.2014
19:3314.85 ms.
16.Apr.2014
22:4536.41 ms. 
17.Apr.2014
00:4836.34 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 02:58

We have tried pinging Microsoft website using our server and the website returned the above results. If microsoft.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Microsoft - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing Microsoft.com?
David Ross · 21 February 2014 - 15:14

Microsoft.com returns only a runtime error, inaccessible from several computers in SF Bay Area, all different ISPs!

Marsha Kempkes · 31 January 2014 - 14:17

Can't log in all day. Service down on Microsoft... only can get on kindle.. not attached to Microsoft live... says service down when try to log on... I knew I should of stayed away from this... knocks you out of everything... hate it

Brandon Wittwer · 28 January 2014 - 09:44

Looks like all of *.microsoft.com is down right now 1/28/2014 12:30 EST Wow... End times?

RC Byr · 23 January 2014 - 16:58

Win 8, 92 updates, is not loading. 0%/0%!! 1-23-2014

Nick Dekker · 19 January 2014 - 16:28

Cant connect with DNS Server, since a couple of hours.

Charles Bryan · 29 December 2013 - 19:09

Microsoft downloads are down. Ping the MS site and all 4 ping requests fail. For the past 30 minutes.

HC Ha · 27 December 2013 - 17:47

can't get on the microsoft site to download a new IE - just keeps going to cannot display website. :( very annoying

Shirley Hobbs · 27 December 2013 - 11:37

I am receiving NO mail for hours, now. I have had others send me mail to test, and nothing comes through. I have tried sending to myself and nothing comes through.

Darryl J. Roberts · 23 December 2013 - 14:59

Now working OK. Was out more than half a hour.

Darryl J. Roberts · 23 December 2013 - 13:36

Can reach xe-4-3-0-0.bay-96c-1b.ntwk.msn.net, but next hop to www.microsoft.com (lb1.www.ms.akadns.net [65.55.57.27]) times out.

Elinor Ratcliffe · 23 November 2013 - 14:36

All microsoft servers in Australia seem to be inaccessible right now (830am Qld time), can't access Outlook or any microsoft.com domains. Yesterday it was in and out all day. VERY FRUSTRATING!

Jonathan Mistic Washington · 21 November 2013 - 15:25

Clear cache and outlook.com is working again for me

Joycee Runnels · 21 November 2013 - 15:21

I'm sitting here waiting for someone at Microsoft to fix the .edu email servers.

Gene Ludington · 21 November 2013 - 15:16

I'm not to access any of the Microsoft sites. Including Xbox.com. Additionally, my Xbox360 won't connect to the internet, even when every other device on the same router is fine. Thing they're related?

Jimmy Chandra · 21 November 2013 - 15:14

Can't login to Azure Portal but www.windowsazure.com is up (from AU).

Saravanan Rajamanickam · 21 November 2013 - 15:13

All Microsoft sites are down and inaccessible from Washington Metro Area

Boris Manitius · 21 November 2013 - 15:08

MS sites are unavailable in Australia at the moment.

Lucian Calin Horga · 21 November 2013 - 15:05

it is down right now, November 21, 3:04 PM Pacific Standard Time

Tyler Jeffrey Mann · 21 November 2013 - 15:02

Microsoft.com seems down right now

Adam Suffield · 21 November 2013 - 15:00

Well done Microsoft. All your websites are down.

Ignatios Taky Tsiriplis · 21 November 2013 - 14:58

X1 launched killed teh 300, 000 servers :(

Ryan Faricy · 21 November 2013 - 14:45

All MS sites down

Naman Bagga · 21 November 2013 - 14:44

Microsoft, msdn all down

Max Cats Davis · 21 November 2013 - 14:42

Every Microsoft site I go to is down.

Seth Kreiss · 21 November 2013 - 14:42

Appears to be having DNS issues

Scott Abel · 21 November 2013 - 14:41

Looks like Microsofts main site is down

Melissa Bailey · 21 November 2013 - 14:30

Looks like the site is down man..

Etienne Schutte · 18 November 2013 - 05:38

Hi, every single url that i tried to browse whether it is in IE or Chrome gives me Error 137 (net::ERR_NAME_RESOLUTION_FAILED): Unknown error... only the sites from Microsoft. Please help

Craig Bratt · 3 November 2013 - 10:48

trying to verify account but it says temporary problem. HELP!

Lance Wickum · 25 October 2013 - 07:56

Tried to get on Microsoft site, keeps trying to reload the login page, gets stuck in a loop. Any problems at the moment?

منير علوان · 14 September 2013 - 05:38

I can't access microsoft website, Is that public problem?

Bob Baker · 25 August 2013 - 19:12

Ditto on Brighthouse access to .microsoft.com. Tracert dies at 107.14.17.171

Eric Hanke · 25 August 2013 - 19:03

Unable to access Microsoft.com or XBOX Live.. I'm using Brighthouse in Central, FL...

Justin Bahro · 25 August 2013 - 18:50

2nd time this month I can't access microsoft sites/xbox services, i'm using bright house internet.

BC Howard · 14 August 2013 - 06:28

Nothing on the website is working for me today

Mil Osh · 13 August 2013 - 03:28

I cant acces to my hotmail account 5-6 days, always is on screen The web page is not available, and cant contact suport, what to doo?

Daniel Gillespy · 11 July 2013 - 05:36

I have two laptops and cannot get outlook hotmail on either. One using windows 7 shows an unusual arrangement with no pictures and all text down the left hand side. The other using XP shows "Internet Explorer cannot display the webpage".

Erin Shaffer · 24 June 2013 - 10:50

No matter how I try to access my hotmail account, I get a screen that says "It looks like someone else is using your account." I am not able to reset my password, or access anything related to outlook or hotmail.

A-riChimaru Arishima · 23 May 2013 - 01:25

it's have been a week im waiting to download netframework, but the site is still down, or it just me ?

Bengula Mhone · 19 May 2013 - 05:22

i cant access any of the microsoft pages right now.

Dan Sichel · 16 May 2013 - 11:14

Go to download anything (here is an example http://www.microsoft.com/en-us/download/details.aspx?id=5753) and you get a big grey/tan rectangle covering the content, on IE, Chrome, even ANDROID!! Go figure.

Juliano Reis · 20 March 2013 - 11:15

microsoft seems to be down

Moutasem Al Awa · 14 March 2013 - 02:36

I can not access the website, is it only me ??

Leslie English Latshaw · 3 March 2013 - 18:02

Microsoft.com seems to be down right now

Bradley Crum · 28 February 2013 - 07:42

The support site is (sort of) working. I noticed some images not loading. I have been trying to download some hotfixes and every time I fill out the verification form and my email it takes me to a page that says it's down.

Inger Hebert · 22 February 2013 - 18:29

I cannot download the product I purchased it says site is down

Hamzah Nasir · 3 January 2013 - 04:28

the page windows.microsoft.com/en-GB/windows-8/get-started-ie-10#1TC=t1 seems not working rite now.

Madeline Robinson · 2 January 2013 - 08:28

Microsoft verification keeps saying that there is a temporary problem. Please try again later

Deborah Dideum · 8 November 2012 - 14:19

It's down now, server rejecting my email from windows live mail, but I sent OK when logged in online. Sent test message to myself and have not received them back online or in windows live... thinking they are having issues now...

Shahid Azam Afridi · 30 October 2012 - 08:12

All Microsoft sites are not accessible

Roger W. Knight · 29 September 2012 - 17:53

Just because you can ping a website does not mean it will load up like normal. All of the main Microsoft websites including Hotmail and MSN are not loading. I am in Seattle on a Centurylink access.

Olivia Crawford · 29 September 2012 - 11:16

Trying to do a Service Pack update and the whole website is down for us, too. No address that's run by Microsoft seems to be online at all. Definitely not the only one.

Patti Henry · 26 September 2012 - 19:03

I cannot access Microsoft this evening. What's wrong?

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Microsoft.com has been rated 2.6 out of 5 points. A total of 46 votes cast and 53 users reviewed the website.

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