website not working? Is it down right now? Server Status Check screenshot
MicrosoftWebsite Name: Checked:
Response Time:
Last Down:
Checking Microsoft
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Microsoft Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
17:271.91 ms. 
19:341.8 ms.
21:362.62 ms. 
23:501.97 ms.
01:502.65 ms. 
04:462.23 ms.
07:373.12 ms. 
10:1077.23 ms.
12:111.18 ms. 
14:201.92 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 15:59

We have tried pinging Microsoft website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Microsoft - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 7 DAYS ...
Geri Coats · 2 days 17 hours ago
· · Chrome 46.0 on Windows

I cannot access my email

Samantha Rae Smith · 19 November 2015 - 22:50
· · Chrome 46.0 on Windows

I can get into my account, but the payment options page times out. I can't change my card info.

▼ LAST 30 DAYS ...
Lisa Colmar · 11 November 2015 - 19:47
· · Internet Explorer 11.0 on Windows

cant access my files

Jenny Benfield · 4 November 2015 - 07:05
· · Chrome 46.0 on Windows

I can't get it to update Windows. It won't load up any links (trying to resolve why Word keeps crashing) .

Fay Watson · 2 November 2015 - 21:59
· · Firefox 41.0 on Windows

microsoft isnt letting me on xbox one live server as its down

Debra Ann Roberson · 1 November 2015 - 23:54
· · Chrome 42.0 on Windows

microsoft is not working pain in the arse

Sandra Schmidt · 30 October 2015 - 16:53
· · Chrome 46.0 on Windows

yup down for me

Molly Elizabeth Epps · 27 October 2015 - 10:35
· · Chrome 42.0 on Windows

i can not even access my email through a desk top or phone my x box live account is down every time i try to sign in i get timed out

Amanda King · 24 October 2015 - 12:10
· · Chrome 46.0 on Windows

now working fine and have managed to reset password

LindaAnne Campbell · 24 October 2015 - 11:03
· · Safari 9.0 on iPhone

I managed to access my email account, only to be displayed with a message "For security reasons we are asking you to choose a new password. This might be because you were issued this account with a temporary password." Anyone think this is a little strange? Or any cause for concern? Thanks in advance

Rikke Petersen · 24 October 2015 - 10:50
· · Chrome 46.0 on Windows

microsoft is down for me too, not the main site, i need to reset my password but i can't, I get a time out both for that, and for support.

Leigh Scott · 24 October 2015 - 10:47
· · Firefox 41.0 on Windows

same issue, cannot log in to account or change password. also when i do try change password i get the connection failed page

Jakki Giles · 24 October 2015 - 10:13
· · Chrome 46.0 on Windows

me too, can't change my password, just get web page unavailable but curiously I have received a porno email from my own email address, can't block it because you can't block your own email address, am a bit concerned

LindaAnne Campbell · 24 October 2015 - 09:58
· · Safari 9.0 on iPhone

Microsoft is down 'just for me' too, by the looks of things

Amanda King · 24 October 2015 - 09:54
· · Chrome 46.0 on Windows

trying to reset password for hotmail, get webpage unavailable message and ERR_CONNECTION_RESET. Really frustrating!

Christopher Batts · 24 October 2015 - 09:06
· · Android Browser 4.0 on Android

So Microsoft is down "just for me", including the only password reset option? Funny, rest of the web works fine for me...

Helen Bozzo · 12 October 2015 - 15:09
· · Firefox 41.0 on Windows

trying to play backgammon and I keep getting a server error. error code 0x80041004

Projex Sold · 26 September 2015 - 17:16
· · Chrome 45.0 on Android

The answer desk operator said there systems are down, we can not download updates for the next two days and they can not remote to people's pc's at the moment to aid users only give advice.

Shirley Loar-DiFeo · 13 September 2015 - 19:17
· · Safari 8.0 on iPhone

Can't log on its not taking my password & password is correct. Pls help !!

Rob Daily · 8 September 2015 - 09:06
· · Android Browser 4.0 on Android

Microsoft has CRASHED... JUST NOW....there is nobody able to connect to LIVE... Of ALL my friends....

Alora Williams Westra · 26 August 2015 - 16:23
· · Chrome 44.0 on Windows

Cannot seem to get online at our location. Any news on a problem?

Coal Akida · 23 August 2015 - 04:39
· · Chrome 44.0 on Mac

was not able to activate office 2013 as the activataion window never showed, what happening..

Danny Inge · 18 August 2015 - 17:09
· · Safari 8.0.7 on Mac

I can not sign in to hotmail account

Chris Ingram · 28 August 2014 - 07:52
United States · Time Warner Cable · Internet Explorer 11.0 on Windows

All Microsoft web sites are not accessible at this time. All give "Page Cannot be Displayed". I am unable to ping any Microsoft website. Any other website is accessible.

Michael Randolph · 17 July 2014 - 16:25
United States · Comcast Cable · Internet Explorer 11.0 on Windows

I am getting 100% packet loss

Dalma Sechs DalmatinerSechs · 10 July 2014 - 04:56
Germany · Vodafone DSL · Internet Explorer 10.0 on Windows

seems to be down right now. neither nor Respons on Poing.

Brooklyn Houston · 6 July 2014 - 14:56
United Kingdom · Sky Broadband · Chrome 35.0 on Windows

i just got a new windows phone and when i set up my microsort acount it lets me through but then pops up saying my password is incorect but it lets me through the first time also it wont let me down load anything

Claudia Morpus Gaertner · 24 June 2014 - 15:46
United States · CenturyLink · Chrome 35.0 on Windows

Cannot reach Microsoft to update

Willy Cunningham · 24 June 2014 - 12:21
United States · Orbitel Communications · Internet Explorer 11.0 on Windows

Our MS email service has been down all day. Our company can not send or receive emails today. Our sales force can not sale today because of this problem with MS. Lots of $$$$ lost today!!!

R Russell Last · 24 June 2014 - 10:55
United States · Comcast Cable · Chrome 35.0 on Windows

Our firm uses MS email services in conjunction w/ our Office 365. Can't send or receive email for last 90 minutes.

Larry Tucker · 19 April 2014 - 19:11
United States · BWTelcom

When I try to recover my email password the Microsoft servers are down. Can someone help?

David Ross · 21 February 2014 - 15:14
United States · AT&T Internet Services returns only a runtime error, inaccessible from several computers in SF Bay Area, all different ISPs!

Marsha Kempkes · 31 January 2014 - 14:17
United States · AT&T U-verse

Can't log in all day. Service down on Microsoft... only can get on kindle.. not attached to Microsoft live... says service down when try to log on... I knew I should of stayed away from this... knocks you out of everything... hate it

Brandon Wittwer · 28 January 2014 - 09:44
United States · AT&T Services

Looks like all of * is down right now 1/28/2014 12:30 EST Wow... End times?

RC Byr · 23 January 2014 - 16:58
United States · Verizon FiOS

Win 8, 92 updates, is not loading. 0%/0%!! 1-23-2014

Nick Dekker · 19 January 2014 - 16:28
Netherlands · Priority Telecom

Cant connect with DNS Server, since a couple of hours.

Charles Bryan · 29 December 2013 - 19:09
United States · AT&T Internet Services

Microsoft downloads are down. Ping the MS site and all 4 ping requests fail. For the past 30 minutes.

HC Ha · 27 December 2013 - 17:47
New Zealand · Telecom New Zealand

can't get on the microsoft site to download a new IE - just keeps going to cannot display website. :( very annoying

Shirley Hobbs · 27 December 2013 - 11:37
United States · Cable One

I am receiving NO mail for hours, now. I have had others send me mail to test, and nothing comes through. I have tried sending to myself and nothing comes through.

Darryl J. Roberts · 23 December 2013 - 13:36
United States · Time Warner Cable

Can reach, but next hop to ( []) times out.

Elinor Ratcliffe · 23 November 2013 - 14:36
Australia · Symbio Networks

All microsoft servers in Australia seem to be inaccessible right now (830am Qld time), can't access Outlook or any domains. Yesterday it was in and out all day. VERY FRUSTRATING!

Jonathan Mistic Washington · 21 November 2013 - 15:25
United States · AT&T Internet Services

Clear cache and is working again for me

Joycee Runnels · 21 November 2013 - 15:21
United States · Comcast Cable

I'm sitting here waiting for someone at Microsoft to fix the .edu email servers.

Gene Ludington · 21 November 2013 - 15:16
United States · Comcast Cable

I'm not to access any of the Microsoft sites. Including Additionally, my Xbox360 won't connect to the internet, even when every other device on the same router is fine. Thing they're related?

Jimmy Chandra · 21 November 2013 - 15:14
Australia · TPG Internet Pty.

Can't login to Azure Portal but is up (from AU).

Saravanan Rajamanickam · 21 November 2013 - 15:13
United States · Verizon Business

All Microsoft sites are down and inaccessible from Washington Metro Area

Boris Manitius · 21 November 2013 - 15:08
Australia · TPG Internet Pty.

MS sites are unavailable in Australia at the moment.

Lucian Calin Horga · 21 November 2013 - 15:05
Canada · Telus Communications

it is down right now, November 21, 3:04 PM Pacific Standard Time

Tyler Jeffrey Mann · 21 November 2013 - 15:02
United States · California State University Network seems down right now

Adam Suffield · 21 November 2013 - 15:00
United Kingdom · Virgin Media

Well done Microsoft. All your websites are down.

Ignatios Taky Tsiriplis · 21 November 2013 - 14:58
Australia · TPG Internet Pty.

X1 launched killed teh 300, 000 servers :(

Ryan Faricy · 21 November 2013 - 14:45
United States · Enventis Telecom

All MS sites down

Naman Bagga · 21 November 2013 - 14:44
United States · Applied Materials

Microsoft, msdn all down

Max Cats Davis · 21 November 2013 - 14:42
United States · CenturyLink

Every Microsoft site I go to is down.

Seth Kreiss · 21 November 2013 - 14:42
United States · Portland Public Schools

Appears to be having DNS issues

Scott Abel · 21 November 2013 - 14:41
United States · Optimum Online

Looks like Microsofts main site is down

Melissa Bailey · 21 November 2013 - 14:30
United States · Fidelus Technologies

Looks like the site is down man..

Etienne Schutte · 18 November 2013 - 05:38
South Africa · Internet Solutions

Hi, every single url that i tried to browse whether it is in IE or Chrome gives me Error 137 (net::ERR_NAME_RESOLUTION_FAILED): Unknown error... only the sites from Microsoft. Please help

Craig Bratt · 3 November 2013 - 10:48
United Kingdom · Tiscali UK Limited

trying to verify account but it says temporary problem. HELP!

Lance Wickum · 25 October 2013 - 07:56
United States · Vision Net

Tried to get on Microsoft site, keeps trying to reload the login page, gets stuck in a loop. Any problems at the moment?

منير علوان · 14 September 2013 - 05:38
Egypt · Link Egypt

I can't access microsoft website, Is that public problem?

Bob Baker · 25 August 2013 - 19:12
United States · Time Warner Cable

Ditto on Brighthouse access to Tracert dies at

Eric Hanke · 25 August 2013 - 19:03
United States · Time Warner Cable

Unable to access or XBOX Live.. I'm using Brighthouse in Central, FL...

Justin Bahro · 25 August 2013 - 18:50
United States · Time Warner Cable

2nd time this month I can't access microsoft sites/xbox services, i'm using bright house internet.

BC Howard · 14 August 2013 - 06:28
United States · AT&T Services

Nothing on the website is working for me today

Mil Osh · 13 August 2013 - 03:28
Serbia · TELEKOM SRBIJA a.d.

I cant acces to my hotmail account 5-6 days, always is on screen The web page is not available, and cant contact suport, what to doo?

Daniel Gillespy · 11 July 2013 - 05:36
United Kingdom · Tiscali UK Limited

I have two laptops and cannot get outlook hotmail on either. One using windows 7 shows an unusual arrangement with no pictures and all text down the left hand side. The other using XP shows "Internet Explorer cannot display the webpage".

Erin Shaffer · 24 June 2013 - 10:50
United States · CenturyLink

No matter how I try to access my hotmail account, I get a screen that says "It looks like someone else is using your account." I am not able to reset my password, or access anything related to outlook or hotmail.

A-riChimaru Arishima · 23 May 2013 - 01:25
Indonesia · PT Telkom Indonesia

it's have been a week im waiting to download netframework, but the site is still down, or it just me ?

Bengula Mhone · 19 May 2013 - 05:22
Malawi · Malawi Telecommunications Limited

i cant access any of the microsoft pages right now.

Dan Sichel · 16 May 2013 - 11:14

Go to download anything (here is an example and you get a big grey/tan rectangle covering the content, on IE, Chrome, even ANDROID!! Go figure.

Juliano Reis · 20 March 2013 - 11:15
Brazil · Global Village Telecom

microsoft seems to be down

Moutasem Al Awa · 14 March 2013 - 02:36
Jordan · Batelco Jordan

I can not access the website, is it only me ??

Leslie English Latshaw · 3 March 2013 - 18:02
United States · Comcast Cable seems to be down right now

Bradley Crum · 28 February 2013 - 07:42
United States · Hamilton-Clermont Cooperative Assn.

The support site is (sort of) working. I noticed some images not loading. I have been trying to download some hotfixes and every time I fill out the verification form and my email it takes me to a page that says it's down.

Inger Hebert · 22 February 2013 - 18:29
United States · CenturyLink

I cannot download the product I purchased it says site is down

Hamzah Nasir · 3 January 2013 - 04:28
United Kingdom · University of Keele

the page seems not working rite now.

Madeline Robinson · 2 January 2013 - 08:28
United States · Verizon Internet Services

Microsoft verification keeps saying that there is a temporary problem. Please try again later

Deborah Dideum · 8 November 2012 - 14:19
United States · Verizon Wireless

It's down now, server rejecting my email from windows live mail, but I sent OK when logged in online. Sent test message to myself and have not received them back online or in windows live... thinking they are having issues now...

Shahid Azam Afridi · 30 October 2012 - 08:12
United Arab Emirates · Emirates Telecommunications Corporation

All Microsoft sites are not accessible

Roger W. Knight · 29 September 2012 - 17:53
United States · CenturyLink

Just because you can ping a website does not mean it will load up like normal. All of the main Microsoft websites including Hotmail and MSN are not loading. I am in Seattle on a Centurylink access.

Olivia Crawford · 29 September 2012 - 11:16
United States · Sumofiber

Trying to do a Service Pack update and the whole website is down for us, too. No address that's run by Microsoft seems to be online at all. Definitely not the only one.

Patti Henry · 26 September 2012 - 19:03
United States · Illinois Rural Telecommunication Co.

I cannot access Microsoft this evening. What's wrong?

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