website not working? Is it down right now? Server Status Check screenshot
MicrosoftWebsite Name: Checked:
Response Time:
Last Down:
Checking Microsoft
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Microsoft Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
09:181.09 ms. 
11:281.39 ms.
14:231.05 ms. 
16:271.44 ms.
18:281.25 ms. 
20:481.17 ms.
22:521.41 ms. 
00:561.57 ms.
03:011.44 ms. 
05:282.82 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 07:03

We have tried pinging Microsoft website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Microsoft - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 12 HOURS ...
Dyan DeDe Bryson · 3 hours 11 mins ago
· · Safari 9.0.3 on Mac

MS says it is down for mainenance. I just spent $230 USD for a software program that requires access to this account to download the software. Needless to say I am pretty peeved that I can't get access to this software. Incidentally, this is why my hardware is ALL Apple - all I need from MS is Outlook. Darn it!!!

▼ LAST 7 DAYS ...
Harry Newman · 3 days 10 hours ago
· · Internet Explorer 11.0 on Windows

2-2-2016 3:05 EST Microsoft Spade and Checkers server are down they seem to work for a day or two then go down for a day or two. This is the free Windows 10 upgrade, other than not being able to see the black figures in the dark green backgroud the windows 7 games were fne. Microsoft is it time to consider customer product rather than unnecesssary money making schems?>

▼ LAST 30 DAYS ...
GiGi Maw · 26 January 2016 - 15:04
· · Internet Explorer 11.0 on Windows

microsoft game servers are down

Bill Kelly · 25 January 2016 - 17:18
· · Chrome 47.0 on Windows

trying to set up my new company email account. keep getting message that the exchanger servers cannot be reached. tried with 2 different internet connections. any ideas or suggestions what the problem could be? I am currently in the Jefferson, Ga area.

Ken Guyer · 25 January 2016 - 16:54
· · Internet Explorer 11.0 on Windows

Gets pretty frustrating when such a small part of MS cannot be maintained to work all the time. Game server needs to be replaced or the tech does! LOL

Bill Markey · 25 January 2016 - 13:23
· · Chrome 47.0 on Windows

How can you not even maintain your own game server Microsoft, it seems to get worse, like most of your other products too.

Marie Whitehouse Foster · 25 January 2016 - 04:17
· · Chrome 47.0 on Windows

Game server down many more years till you fix this?...

Stephen Foreman · 24 January 2016 - 06:13
· · Internet Explorer 11.0 on Windows

More of the same! Weekend comes and the game servers go down! What is WITH these people?? Helluva way to run a railroad...

Brad Scott · 15 January 2016 - 04:14
· · Firefox 43.0 on Windows

Cannot connect to the Microsoft Internet Games server since the patches on tuesday were applied. Won't connect in safe mode either. Is Microsoft doing anything about this?

Gayle Russell Boyd · 15 January 2016 - 03:26
· · Internet Explorer 11.0 on Windows


Stephen Foreman · 13 January 2016 - 19:06
· · Internet Explorer 11.0 on Windows

Wednesday morning -- game servers are down -- typical after Tuesday morning updates. Real good, Microsoft, real good. Why don't you have Apple techs proof your updates before you screw up everyone's computers with your half-assed updates...

Rosie Cranshaw · 10 January 2016 - 23:17
· · Safari 9.0.1 on Mac

I cant add my phone number in to varify my account

Scott Williamson · 6 January 2016 - 23:47
· · Chrome 47.0 on Android

Cannot login to microsoft account on xbox one or through PC no error message just returns to home screen

Finn Dudaniec · 6 January 2016 - 23:24
· · Chrome 46.0 on Windows

Can't sign into microsoft apps since 2230 across browsers

Brian Falcone · 6 January 2016 - 19:41
· · Chrome 47.0 on Windows

Cannot log into outlook

Schel Martin · 6 January 2016 - 19:36
· · Chrome 47.0 on Windows

I am not able to log into my ONeDrive, or my OUTLOOK.

Judy Hatfield · 5 January 2016 - 17:02
· · Firefox 43.0 on Windows

cannot get into ma jong or solitaire

Kevin McNally · 27 December 2015 - 23:06
· · Chrome 46.0 on Windows

my email won't load. hasn't since 24 dec. ideas anyone?

Joe Barby · 20 December 2015 - 17:51
· · Internet Explorer 11.0 on Windows

as of 12-20-15 I can no longer TOLLORATE Microsoft trying to CRAMMM Windows 10 Upgrade Down My Throat! I DO NOT WANT IT...

I cannot even downlowd any Win-7 updates right now and think this is another Microsoft "tactic" to try and force 10 on me. Please leave me be Microsoft - - I DON'T WANT YOUR NEW VERSION

Stephen Foreman · 6 December 2015 - 17:49
· · Internet Explorer 11.0 on Windows

Same old crap with the Windows 7 game server. Down on at least one of the weekend days for a while. It's like they close up the server farm oversight for the weekend and just wait for the automated fixes to occur. Great way to run a multi-billion dollar company...

Dennis Womac · 3 December 2015 - 17:15
· · Firefox 42.0 on Windows

Played yesterday for awhile, and this morning. I'm playing a computer...hahaha Man, just keeps getting worse all the time.

Linda Thorndick · 3 December 2015 - 11:44
· · Chrome 47.0 on Windows

cannot acces outlook -

Dennis Womac · 2 December 2015 - 05:07
· · Firefox 42.0 on Windows

Just thought I would check on the checkers game, and guess what ? It's working now again. Just wanted to let everyone know. Thanks to who ever got it up and running.

Stephen Foreman · 1 December 2015 - 15:00
· · Internet Explorer 11.0 on Windows

Spent over two hours on the phone with Microsft tech support yesterday morning trying to solve the game server problem. They are clueless, as usual. They went through all the same troubleshooting steps that I had done previously and then wanted to reinstall Windows. I showed them this site and all the problems that other people were having, but they couldn't grasp the idea that if many people are having the problem, it's probably not a problem with my specific system. Microsoft tech support is arguably the WORST bunch of idiots I've run in to. They have no clue what the problem is, but I can almost promise that it has something to do with the automatic updates last Tuesday morning. I've set mine not to install automatically until I've had a chance to look at what they're updating. Sigh...

Michael Jones · 1 December 2015 - 14:48
· · Firefox 40.0 on Windows


Jeffrey Ortiz · 1 December 2015 - 03:41
· · Firefox 42.0 on Windows

Does anyone have any info on why the internet games have been down for over 5 days?

Clement Desmedt · 30 November 2015 - 22:43
· · Firefox 42.0 on Windows

I play Backgammon daily and for more than a month it does not work thanks Microsoft

Michael Jones · 30 November 2015 - 18:55
· · Firefox 40.0 on Windows

MICROSOFT, YOU SUCK!!!!!!!!!!!!!!!!!!

Bill Markey · 30 November 2015 - 17:51
· · Chrome 46.0 on Windows

All Windows 7 internet games not available for 5 days now,....quite unacceptable.

Bill Markey · 30 November 2015 - 17:47
· · Chrome 46.0 on Windows

Yes, all internet games with windows 7,...quite unacceptable.

Don Koller · 30 November 2015 - 15:32
· · Chrome 46.0 on Windows

Internet checkers down since last wednesdaya

Jason Hawkins · 29 November 2015 - 19:08
· · Chrome 46.0 on Android

Yes we can't update windows 7 on 2 pcs or either connect backgammon or checkers games online on 2 pcs

Dennis Womac · 29 November 2015 - 17:48
· · Firefox 42.0 on Windows

Did some searching...All the so called free games for PC, are free, but the catch is, you have to upgrade to windows 10. WTF is that all abput ??? I do believe they are pissing down our backs, and calling it rain...

Paul Rainha · 29 November 2015 - 11:47
· · Chrome 46.0 on Windows

The internet spades hasn't worked for me since last Wed. so don't piss down my back and tell me it's raining.

Yolanda So · 29 November 2015 - 06:35
· · Firefox 42.0 on Windows

Trying to play Backgammon..getting a network error occurred whiile communicating with the game server.... its been this way for several days...

Mary Auffhammer · 28 November 2015 - 20:47
· · Firefox 42.0 on Windows

Haven't been able to access the game server since Wednesday....come on Microsoft.....

Kevin Kennedy · 28 November 2015 - 15:44
· · Chrome 46.0 on Windows

lot of problems with my game server always down please fix this problem

Loretta Fix · 28 November 2015 - 05:41
· · Chrome 46.0 on Windows

i think ill stick to apple..

Dennis Womac · 28 November 2015 - 03:16
· · Firefox 42.0 on Windows

Man o man, why isn't the server better taken cae of. You like selling the software, but lack in the upkeep...

Stig Karlsen · 27 November 2015 - 22:45
· · Chrome 46.0 on Windows

Microsoft game server down win 7 professional Cambodia

Sabrina Ray-Zannino · 27 November 2015 - 04:15
· · Firefox 42.0 on Windows

WTF Microsoft! Get it together! Get halfway thru ordering and you keep freaking crashing. UGH!

Sabrina Ray-Zannino · 27 November 2015 - 04:10
· · Firefox 42.0 on Windows

Website is DOWN.

Rauf RK · 27 November 2015 - 01:49
· · Chrome 46.0 on Windows

Game server is down

Veritas Vincit · 26 November 2015 - 21:11
· · Internet Explorer 11.0 on Windows

Game server is down. Again.

Geri Coats · 23 November 2015 - 22:13
· · Chrome 46.0 on Windows

I cannot access my email

Samantha Rae Smith · 19 November 2015 - 22:50
· · Chrome 46.0 on Windows

I can get into my account, but the payment options page times out. I can't change my card info.

Lisa Colmar · 11 November 2015 - 19:47
· · Internet Explorer 11.0 on Windows

cant access my files

Jenny Benfield · 4 November 2015 - 07:05
· · Chrome 46.0 on Windows

I can't get it to update Windows. It won't load up any links (trying to resolve why Word keeps crashing) .

Fay Watson · 2 November 2015 - 21:59
· · Firefox 41.0 on Windows

microsoft isnt letting me on xbox one live server as its down

Debra Ann Roberson · 1 November 2015 - 23:54
· · Chrome 42.0 on Windows

microsoft is not working pain in the arse

Molly Elizabeth Epps · 27 October 2015 - 10:35
· · Chrome 42.0 on Windows

i can not even access my email through a desk top or phone my x box live account is down every time i try to sign in i get timed out

LindaAnne Campbell · 24 October 2015 - 11:03
· · Safari 9.0 on iPhone

I managed to access my email account, only to be displayed with a message "For security reasons we are asking you to choose a new password. This might be because you were issued this account with a temporary password." Anyone think this is a little strange? Or any cause for concern? Thanks in advance

Rikke Petersen · 24 October 2015 - 10:50
· · Chrome 46.0 on Windows

microsoft is down for me too, not the main site, i need to reset my password but i can't, I get a time out both for that, and for support.

Leigh Scott · 24 October 2015 - 10:47
· · Firefox 41.0 on Windows

same issue, cannot log in to account or change password. also when i do try change password i get the connection failed page

Jakki Giles · 24 October 2015 - 10:13
· · Chrome 46.0 on Windows

me too, can't change my password, just get web page unavailable but curiously I have received a porno email from my own email address, can't block it because you can't block your own email address, am a bit concerned

Amanda King · 24 October 2015 - 09:54
· · Chrome 46.0 on Windows

trying to reset password for hotmail, get webpage unavailable message and ERR_CONNECTION_RESET. Really frustrating!

Christopher Batts · 24 October 2015 - 09:06
· · Android Browser 4.0 on Android

So Microsoft is down "just for me", including the only password reset option? Funny, rest of the web works fine for me...

Helen Bozzo · 12 October 2015 - 15:09
· · Firefox 41.0 on Windows

trying to play backgammon and I keep getting a server error. error code 0x80041004

Projex Sold · 26 September 2015 - 17:16
· · Chrome 45.0 on Android

The answer desk operator said there systems are down, we can not download updates for the next two days and they can not remote to people's pc's at the moment to aid users only give advice.

Shirley Loar-DiFeo · 13 September 2015 - 19:17
· · Safari 8.0 on iPhone

Can't log on its not taking my password & password is correct. Pls help !!

Rob Daily · 8 September 2015 - 09:06
· · Android Browser 4.0 on Android

Microsoft has CRASHED... JUST NOW....there is nobody able to connect to LIVE... Of ALL my friends....

Coal Akida · 23 August 2015 - 04:39
· · Chrome 44.0 on Mac

was not able to activate office 2013 as the activataion window never showed, what happening..

Chris Ingram · 28 August 2014 - 07:52
United States · Time Warner Cable · Internet Explorer 11.0 on Windows

All Microsoft web sites are not accessible at this time. All give "Page Cannot be Displayed". I am unable to ping any Microsoft website. Any other website is accessible.

Dalma Sechs DalmatinerSechs · 10 July 2014 - 04:56
Germany · Vodafone DSL · Internet Explorer 10.0 on Windows

seems to be down right now. neither nor Respons on Poing.

Brooklyn Houston · 6 July 2014 - 14:56
United Kingdom · Sky Broadband · Chrome 35.0 on Windows

i just got a new windows phone and when i set up my microsort acount it lets me through but then pops up saying my password is incorect but it lets me through the first time also it wont let me down load anything

Willy Cunningham · 24 June 2014 - 12:21
United States · Orbitel Communications · Internet Explorer 11.0 on Windows

Our MS email service has been down all day. Our company can not send or receive emails today. Our sales force can not sale today because of this problem with MS. Lots of $$$$ lost today!!!

R Russell Last · 24 June 2014 - 10:55
United States · Comcast Cable · Chrome 35.0 on Windows

Our firm uses MS email services in conjunction w/ our Office 365. Can't send or receive email for last 90 minutes.

Larry Tucker · 19 April 2014 - 19:11
United States · BWTelcom

When I try to recover my email password the Microsoft servers are down. Can someone help?

David Ross · 21 February 2014 - 15:14
United States · AT&T Internet Services returns only a runtime error, inaccessible from several computers in SF Bay Area, all different ISPs!

Marsha Kempkes · 31 January 2014 - 14:17
United States · AT&T U-verse

Can't log in all day. Service down on Microsoft... only can get on kindle.. not attached to Microsoft live... says service down when try to log on... I knew I should of stayed away from this... knocks you out of everything... hate it

Brandon Wittwer · 28 January 2014 - 09:44
United States · AT&T Services

Looks like all of * is down right now 1/28/2014 12:30 EST Wow... End times?

Charles Bryan · 29 December 2013 - 19:09
United States · AT&T Internet Services

Microsoft downloads are down. Ping the MS site and all 4 ping requests fail. For the past 30 minutes.

HC Ha · 27 December 2013 - 17:47
New Zealand · Telecom New Zealand

can't get on the microsoft site to download a new IE - just keeps going to cannot display website. :( very annoying

Shirley Hobbs · 27 December 2013 - 11:37
United States · Cable One

I am receiving NO mail for hours, now. I have had others send me mail to test, and nothing comes through. I have tried sending to myself and nothing comes through.

Darryl J. Roberts · 23 December 2013 - 13:36
United States · Time Warner Cable

Can reach, but next hop to ( []) times out.

Elinor Ratcliffe · 23 November 2013 - 14:36
Australia · Symbio Networks

All microsoft servers in Australia seem to be inaccessible right now (830am Qld time), can't access Outlook or any domains. Yesterday it was in and out all day. VERY FRUSTRATING!

Joycee Runnels · 21 November 2013 - 15:21
United States · Comcast Cable

I'm sitting here waiting for someone at Microsoft to fix the .edu email servers.

Gene Ludington · 21 November 2013 - 15:16
United States · Comcast Cable

I'm not to access any of the Microsoft sites. Including Additionally, my Xbox360 won't connect to the internet, even when every other device on the same router is fine. Thing they're related?

Jimmy Chandra · 21 November 2013 - 15:14
Australia · TPG Internet Pty.

Can't login to Azure Portal but is up (from AU).

Saravanan Rajamanickam · 21 November 2013 - 15:13
United States · Verizon Business

All Microsoft sites are down and inaccessible from Washington Metro Area

Etienne Schutte · 18 November 2013 - 05:38
South Africa · Internet Solutions

Hi, every single url that i tried to browse whether it is in IE or Chrome gives me Error 137 (net::ERR_NAME_RESOLUTION_FAILED): Unknown error... only the sites from Microsoft. Please help

Lance Wickum · 25 October 2013 - 07:56
United States · Vision Net

Tried to get on Microsoft site, keeps trying to reload the login page, gets stuck in a loop. Any problems at the moment?

Bob Baker · 25 August 2013 - 19:12
United States · Time Warner Cable

Ditto on Brighthouse access to Tracert dies at

Eric Hanke · 25 August 2013 - 19:03
United States · Time Warner Cable

Unable to access or XBOX Live.. I'm using Brighthouse in Central, FL...

Justin Bahro · 25 August 2013 - 18:50
United States · Time Warner Cable

2nd time this month I can't access microsoft sites/xbox services, i'm using bright house internet.

Mil Osh · 13 August 2013 - 03:28
Serbia · TELEKOM SRBIJA a.d.

I cant acces to my hotmail account 5-6 days, always is on screen The web page is not available, and cant contact suport, what to doo?

Daniel Gillespy · 11 July 2013 - 05:36
United Kingdom · Tiscali UK Limited

I have two laptops and cannot get outlook hotmail on either. One using windows 7 shows an unusual arrangement with no pictures and all text down the left hand side. The other using XP shows "Internet Explorer cannot display the webpage".

Erin Shaffer · 24 June 2013 - 10:50
United States · CenturyLink

No matter how I try to access my hotmail account, I get a screen that says "It looks like someone else is using your account." I am not able to reset my password, or access anything related to outlook or hotmail.

A-riChimaru Arishima · 23 May 2013 - 01:25
Indonesia · PT Telkom Indonesia

it's have been a week im waiting to download netframework, but the site is still down, or it just me ?

Dan Sichel · 16 May 2013 - 11:14

Go to download anything (here is an example and you get a big grey/tan rectangle covering the content, on IE, Chrome, even ANDROID!! Go figure.

Bradley Crum · 28 February 2013 - 07:42
United States · Hamilton-Clermont Cooperative Assn.

The support site is (sort of) working. I noticed some images not loading. I have been trying to download some hotfixes and every time I fill out the verification form and my email it takes me to a page that says it's down.

Hamzah Nasir · 3 January 2013 - 04:28
United Kingdom · University of Keele

the page seems not working rite now.

Madeline Robinson · 2 January 2013 - 08:28
United States · Verizon Internet Services

Microsoft verification keeps saying that there is a temporary problem. Please try again later

Deborah Dideum · 8 November 2012 - 14:19
United States · Verizon Wireless

It's down now, server rejecting my email from windows live mail, but I sent OK when logged in online. Sent test message to myself and have not received them back online or in windows live... thinking they are having issues now...

Roger W. Knight · 29 September 2012 - 17:53
United States · CenturyLink

Just because you can ping a website does not mean it will load up like normal. All of the main Microsoft websites including Hotmail and MSN are not loading. I am in Seattle on a Centurylink access.

Olivia Crawford · 29 September 2012 - 11:16
United States · Sumofiber

Trying to do a Service Pack update and the whole website is down for us, too. No address that's run by Microsoft seems to be online at all. Definitely not the only one.

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