website not working? Is it down right now? Server Status Check screenshot
LunarpagesWebsite Name:
account.lunarpages.comURL Checked:
Response Time:
Last Down:
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Lunarpages Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
17:26371.96 ms. 
17:10320.05 ms.
20:23319.04 ms. 
07:23315.54 ms.
12:05314.94 ms. 
15:08313.88 ms.
18:13306.18 ms. 
13:18317.08 ms.
14:34322.57 ms. 
18:23305.68 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 22:47

We have tried pinging Lunarpages website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Lunarpages - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Kris Anderson · 26 March 2016 - 00:53
· · Firefox 44.0 on Mac

LunarPages email forwarders are not working. I have sent test emails from two different email sources (outside of LunarPages) and none of them got passed thru by any of my email forwarders.

Luis Esteves · 7 March 2016 - 18:53
· · Firefox 44.0 on Windows

Lunarpages is at it again... They changed something related to how connections to mySQL are handled and now Wordpress and two Coppermine galleries are down (basically my entire site) because they can no longer connect to the db server. Of course, I noticed this on a Sunday so at this point I have been waiting nearly 24 hours for any sort of reply or acknowledgement. I'm done with Lunarpages. I'll be riding out my contract and moving when it comes time to renew. Too many of these screw ups for an over priced service with terrible technical support.

Tony Natsoulas · 4 March 2016 - 21:30
· · Firefox 44.0 on Windows

Can't get any of my email.

Ron Wilder · 20 February 2016 - 07:15
· · Chrome 48.0 on Windows

I've been a lunarpages customer for 10 years and for 6 of those years they worked fine. Then the troubles started. Sometimes the sites would go down for weeks. Others, it would be down for days. They really didn't care at all about trying to help solve the problem. I'm so sad because I used to refer everyone to them. Now, I find myself apologizing to my friends. I'm moving everyone to siteground. They have free 24/7 customer support. Lunarpages is having real problems. I'm guessing it's financial because it doesn't cost much at all to provide shared server support.
This morning, they just shut my primary business site down with no warning because they said it used too many resources. If they had told me there was an issue, I would have solved it. It was just easier for them to shut it down and then offer to get it up again if I spent $1300 up front to put it on a dedicated server. Of course it was 5pm so their customer support shut down. (Unless I spent $40 to connect over the weekend to their support.) Arghhh...
Beware. I never post negative stuff on companies, but this just set me off. Sorry if you are happy customer. They just haven't shut you down yet and held your site ransom. You've been warned.

Anna Boros · 26 January 2016 - 13:28
· · Android Browser 4.0 on Android

website down.

Len Carroll · 10 January 2016 - 16:13
· · Firefox 43.0 on Windows

Website has been down for 3 hours now and still no word back from lunarpages. Guess they're busy.

Len Carroll · 10 January 2016 - 15:50
· · Firefox 43.0 on Windows

looks like lunarpages is down again, can't get through to them!!

Alina Senderzon · 6 January 2016 - 03:57
· · Chrome 47.0 on Mac is down and so is my site

Don Whiting · 31 October 2015 - 12:59
· · Chrome 46.0 on Mac

My site and email have been down since last night.

Tell Draper · 21 October 2015 - 17:55
· · Chrome 46.0 on Windows

Can't access my lunarpages site

Paul Byrne · 16 October 2015 - 10:24
· · Safari 6.2.8 on Mac

I can't access lunar pages, my own site or email right now.

Robert Rubinstein · 15 October 2015 - 22:24
· · Safari 8.0.8 on Mac

can't access lunarpages at all. My site is not responding and email not working. Don't understand how you can say site is up

Shiv Harrilal · 8 October 2015 - 18:45
· · Firefox 41.0 on Mac

My website is to be down. can't access my control panel or emails.

Caroline Waters · 25 September 2015 - 13:23
· · Chrome 45.0 on Mac

My website appears to be down and I suddenly can't access my control panel or emails... what's up?

Sandy Taylor · 18 August 2014 - 08:06
Philippines · ComClark Network & Technology Corp · Firefox 31.0 on Windows

Same here. I have been a customer for 13 years and it seems like they have closed their doors. I always have gotten timely responses in the past and have resisted the urge too move too a newer service, but aaah think I need too look around.

Jim Grady · 16 May 2014 - 11:48
United States · Comcast Cable · Firefox 29.0 on Windows

Not true. My sites are still down. This incident was handled very poorly; definitely time to find a new provider

Al Chiang · 15 May 2014 - 11:23
United States · Abovenet Communications · Chrome 34.0 on Windows

As of 11 am, lunarpages reported that the situation in their San Diego datacenter has been "mitigated" but they needed to change their primary server's ip address. They said to allow 4-6 hours if your website is still down to allow for the new IP address to propagate.

Sumit Das · 15 May 2014 - 10:30
United States · Disney Worldwide Services · Firefox 24.0 on Linux

I'm in the Los Angeles area. Email is back, but websites are still down.

Al Chiang · 15 May 2014 - 10:29
United States · Abovenet Communications · Chrome 34.0 on Windows

email service and website is down for my business customer in Grass Valley, Ca. Can't seem to reach lunarpages tech support via email last night (no usual reply) or this morning or via their tech support number. Usually, I can reach them. Al in Santa Clara, Ca. No need to mention that this is an urgent issue.

Tim Allen · 15 May 2014 - 09:56
United States · AT&T Internet Services · Internet Explorer 10.0 on Windows

Email service and website down in Reno as of about 7 a.m. this morning. Being told its due to a cut fiber line related to the fires in the San Diego area.

Nuno Pereira · 15 May 2014 - 09:05
Portugal · PT Comunicacoes · Firefox 29.0 on Windows

Unacceptable... down for the whole day... no email... no business :(

Morten Steenberg · 15 May 2014 - 08:14
Norway · Get AS · Safari 7.0.3 on Mac

This is not acceptable! All my sites/domains are down her in Norway, and all email is not responding, to bad.

Will Rekin · 15 May 2014 - 02:30
United Kingdom · BT · Safari 7.0.3 on Mac

My site won't open, the homepage of won't open, e-mail not going out...

Eric Zang · 15 May 2014 - 02:02
Singapore · StarHub Internet Pte · Chrome 34.0 on Windows

Down for me too, including email. I don't even get a non deliverable return msg. My subhost on LP is heze.

Bram Chauvin · 15 May 2014 - 01:49
Belgium · Telenet N.V. · Firefox 29.0 on Windows

My sites don't open and the homepage of doesn't open as well... for some reason my emails seem to work...

John P Nordin · 15 May 2014 - 01:14
United States · Comcast Cable · Firefox 29.0 on Windows

Down on both my sites still. No ETA on their Facebook page for when fixed.

Suzie Cooney · 15 May 2014 - 00:29
United States · Time Warner Cable · Safari 6.1.3 on Mac

this is not acceptable… all my sites are down all my email is getting unanswered and this is it for me! Lunar Pages you need to get it together or offer a full months credit or more for the money I'm losing right now.

June Jonet · 14 May 2014 - 22:51
Singapore · SingNet Pte · Safari 5.0.2 on Mac

one of my website is just up. best wishes to everyone else who is waiting for their sites to be back up and running

Chris Martino · 14 May 2014 - 22:12
Canada · Rogers Cable · Firefox 29.0 on Windows

Investigating similar events, I hope I'm wrong but the fiber cut they claim to have happened is an accidental physical severing of the cable via digging, chopping etc of the line. If that is the case I hope they get on it ASAP otherwise who knows when it will be restored.

Chris Martino · 14 May 2014 - 21:45
Canada · Rogers Cable · Firefox 29.0 on Windows

"Cable Cut" can only assume it's a tech explanation... yawn, I'll call LP AM

Brian Holroyd · 14 May 2014 - 21:31
United States · AT&T U-verse · Chrome 34.0 on Windows

Still down for me in California. Obviously isitdownrightnow isn't of much value. And I agree, Chris Martino, they did say XO fiber-optic cable cut back in Feb 14 too. Standard excuse maybe.

Bucky Bones · 14 May 2014 - 21:07
Canada · Shaw Communications · Chrome 34.0 on Windows is still up and that is what this site is checking.

That is why it is saying it is up yet it isn't

Don de Leaumont · 14 May 2014 - 20:37
United States · Comcast Cable · Firefox 29.0 on Windows

my sites are still down here in Atlanta, GA and email. Why does it say that Lunarpages is up? Lame.

June Jonet · 14 May 2014 - 20:25
Singapore · SingNet Pte · Safari 5.0.2 on Mac

I checked their facebook page "We have just confirmed that XO has experienced a fiber cut on their network between Los Angeles and Long Beach which affects our San Diego location. There is no confirmed ETA at this time XO Technicians are working on the issue. We apologize however this would affect some services based out of our San Diego Facility."

Life in Motion · 14 May 2014 - 20:14
Australia · Optus · Chrome 34.0 on Windows

"Fingers crossed they get it by morning." Meanwhile, it's daytime here in Australia and potential customers are being greeted by a "could not find the website" message. Second time we've had an outage like this in a year... think it's time to change hosts.

June Jonet · 14 May 2014 - 20:12
Singapore · SingNet Pte · Safari 5.0.2 on Mac

lunarpages is down in Singapore too. My hosted website is down. the only page which is up is the lunarpages homepage

Chris Martino · 14 May 2014 - 20:08
Canada · Rogers Cable · Firefox 29.0 on Windows


From Lunar Pages forum:

"On Feb 3 at approximately 9:15pm XO experienced a fiber cut on a route from Los Angeles to Santa Ana which supports our 10Gbps transport circuit between OC2 and San Diego and, as of 3:50am this morning the San Diego network returned to
normal. We apologize for the inconvenience this has caused and we thank you for your patience during this time."

If you have any questions, please contact

Thank you,
Lunarpages System Administrator Team

Susan Skeeter McGee Britton · 14 May 2014 - 20:00
United States · Comcast Cable · Safari 7.0.3 on Mac

Lunar pages has been down for me in Sacramento for email and my two websites since early this afternoon. :(

Mithun Kümär · 14 May 2014 - 19:51
India · Atria Convergence Technologies · Chrome 34.0 on Mac

My website hosted on Lunarpages servers, is down since long. :( I can't even access the Cpanel or

Luis Esteves · 14 May 2014 - 17:13
United States · Comcast Cable · Firefox 29.0 on Windows

Down in SF Bay area. I can reach the web page, email, cpanel or even their support pages at However their online and telephone network status says everything is just great sooo... yay. :(

Life in Motion · 14 May 2014 - 16:10
Australia · Optus · Chrome 34.0 on Windows

Down in Australia too. Thanks to Osazeme for the Cloudflare tip, seems if you're a Lunarpages customer you need it. :(

Erik Hodson · 14 May 2014 - 16:04
United States · Comcast Cable · Internet Explorer 9.0 on Windows

Down in Seattle area. No estimated fix time of course either. It's ok, we don't need the business.

Chuck St John · 14 May 2014 - 15:48
United States · Bright House Networks · Safari 7.0.3 on Mac

Birmingham Alabama...vLunar pages is down...vmy web page is of course down too as they are the host. No web site; no ftp access... wunnerful

Osazeme Usen · 14 May 2014 - 14:50
Nigeria · MTN Nigeria · Firefox 30.0 on Windows

lunarpages is down right now... thankfully, I use cloudflare so my site is up :) ... thank you cloudflare...

Brian LaLonde · 14 May 2014 - 14:45
United States · Charter Communications · Chrome 34.0 on Windows

Lunarpages says after 2hrs down: "We have just conf. that XO has experienced a fibercut on their network between LA & Long Beach which affects OC2 and San Diego. ETA unknown"

Dave Wheitner · 29 March 2014 - 10:55
United States · Comcast Cable

Turns out my issue was that they had blocked my IP address for security reasons. Still not totally sure why, but was able to find more info at (hopefully helpful in case anyone else ever experiences this with their host).

Dave Wheitner · 28 March 2014 - 14:23
United States · Comcast Cable

Three sites I have hosted with them have been down for the last 15 hours, from Portland. At least I got a reply from tech support a few hours ago; hope the info I provided to them enables them to resolve things soon.

Larry Weiner · 12 March 2014 - 19:38
United States · Verizon FiOS

It was down... but now seems to be up and running. Email is working to my domain... but there seem to be 3-4 hours of missing emails.

Bruce Decker · 12 March 2014 - 19:32
United States · CenturyLink

Back up in denver. But starting to shop for another Hosting Co. I like these guys, but the downtime and slow servers are becoming a big issue for my customers.

Tse-hwai Lin · 12 March 2014 - 19:09
Taiwan · CHTD, Chunghwa Telecom

Down with no explanation or announcement whatsoever for like 1 hr or more?

Jan Fallon · 12 March 2014 - 18:24
United States · CenturyLink

I was doing a update and bam! I lost my entire site, then I thought to check another site on Lunarpages, and felt relieved I didn't break it. I hope it comes up soon!

Mary Delawder Ličanin · 12 March 2014 - 18:19
United States · CenturyLink

Centaur server is down for me. No answer when I put in a call to custom service. Sales sure picks up right away though!

Bruce Decker · 12 March 2014 - 18:16
United States · CenturyLink

Down in denver. Went down about 6:45P Mountain time. Support page down. Support number rings busy. No main domain, no subdomains. It's all down except the main LP page.

The Great Southern Brainfart · 12 March 2014 - 18:16
United States · Comcast Cable

Yup. Down here on the East Coast @ 9:16pm. This sucks. Lunarpages goes down more frequently than a blonde backstage at a Motley Crue concert.

Lovings Webmistress · 12 March 2014 - 18:10
United States · Comcast Cable and a number but not all of domains hosted (that i know of) are down right now from San Francisco.

Kevin Kinsey · 12 March 2014 - 18:08
United States · Internet America

Yup. Down about 5:51 local time in California, today, March 12, 2014.

Bruce Decker · 4 February 2014 - 03:47
United States · CenturyLink

Down in Denver for last 7 hours. No access to lp support page. Oddly, main domain up with most subdomains down... wierd

Langdon Rodda · 4 February 2014 - 03:31
Australia · Optus

Albert - nobody's getting anything from LP. The only page that's still operating is their home page. (strange, that)

Albert J Samuels · 4 February 2014 - 03:28
United Kingdom · Sky Broadband

Are people having trouble accessing this page: or Lunarpage Support? Let me know pls.

Langdon Rodda · 4 February 2014 - 02:49
Australia · Optus

In contact with their "live chat' support now: "We are sorry for any inconvenience caused to you. We are experiencing network issue and once the issue is resolved, you will be able to access your account. I am sorry I dont have an ETA. Our network team is working on resolving the issue"

Alessandro Ogheri · 4 February 2014 - 02:43
Germany · Intel Corporation

sh..t!! I have the "little" company web page with them, and now my customers cannot connect!!

Langdon Rodda · 3 February 2014 - 23:30
Australia · Optus

Lunarpages down for me here in AUstralia, is this the same for everyone?

Dave Craig · 5 January 2014 - 11:14
United States · AT&T U-verse

I just called lunarpages at 1-877-586-7207. Apparently their registrar messed something up, and it will take a while for all the DNS servers across the country to catch up. They found that I was accidentally blocked for some reason, but were able to get me back up and running. I would suggest calling them.

Mike Gilbertson · 4 January 2014 - 19:26
United States · Frontier Communications

Down for a day or so here in zip 55798 (northern central MN) using Frontier as an ISP

Lisa Morton · 4 January 2014 - 15:59
United States · DSL Extreme

Both website and webmail been down for 24 hours now (through AT&T in L.A., CA).

Chad Oler · 4 January 2014 - 11:08
United States · Frontier Communications

down for me since yesterday - can't access anything related to their domain, including webmail, through a browser since yesterday. Can still get email at least via K9 mail on my tablet.

Dave Craig · 4 January 2014 - 10:04
United States · AT&T U-verse

It's been down for at least 24 hours in Meriden CT (AT&T). Can't ping or anything.

Anne Emerick · 4 January 2014 - 09:53
United States · EarthLink

Down for me since sometime yesterday as well. Anyone have their phone number or contact info? I tried emailing - but didn't even receive the automated reply which would make sense if their email service is down.

Georgette Gagne · 3 January 2014 - 18:05
United States · TDS Telecom

It's been down for me for a few hours. I'm here in Webster, NH over TDS.

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