website not working? Is it down right now? Server Status Check screenshot
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instagram.comURL Checked:
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Instagram Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
17:0269.73 ms. 
19:0369.95 ms.
21:0470.32 ms. 
23:0868.66 ms.
01:1369.1 ms. 
03:1469.54 ms.
05:1869.54 ms. 
07:1969.7 ms.
09:2268.96 ms. 
11:2269.46 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 12:40

We have tried pinging Instagram website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Instagram - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as,,

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Top Comments ▼
John Durbin · 12 April 2014 - 09:21

Hurry up! My food's getting cold! :(

Kimberly Radd · 12 April 2014 - 09:28

How are people supposed to know how happy and rich I am when I can't post pictures?

▼ Latest Comments
Quinn Ryder Smith · 23 hours 25 mins ago

My pics won't post to Facebook.

EdriNes KasaSa · 1 day 6 hours 30 mins ago

nstagram is down on my phone

Marilyn Cherry · 1 day 19 hours 36 mins ago

want to delete an account which you can't do on smartphone, so when I try to log in on PC, it's just a white page. And that's the only way to delete an account.

Dee-Maree Jerrell · 1 day 20 hours 7 mins ago

Instagram not responding, keeps knocking me off and can't load pictures.

Jimena De la Mora · 4 days 21 hours 47 mins ago

I suddenly lost 40 followers out of nowhere (this happened right after Instagram went down a couple days ago) What's going on?

Tammy Unwin · 13 April 2014 - 23:23

Up Down Up Down... Might as well change name to Trampoline - a - Gram Pfffft :(

Tammy Unwin · 13 April 2014 - 18:35

Popular page is Looping again and has been all weekend! Ridiculous that they cant get that fixed quickly!!

Rdin G Forlays · 12 April 2014 - 22:21

instagram is being so f#!ked, on and off every godamn 5 mins

Carney Tam · 12 April 2014 - 16:07

instagram works on labtop now, but my phone doesn't work still, it says an unknown error has occured

Cj Jernigan · 12 April 2014 - 11:29

1 out of 5 posts actually make it thru :/

Tania Davies · 12 April 2014 - 11:11

Still saying that an error occurred and check I'm connected to the internet. Internet is fine it's just stupid Instagram -_-

Champion Loveya · 12 April 2014 - 11:10

errrr i just joined instagram last week i put it off for the past couple years anyway my point is i got fricken addicted 1 week into it and now it wont load?? seriously #insta i have places to see, people to checkout people to chat up c'mon already!

Ceecee Preiss · 12 April 2014 - 11:09

says sorry, an error occurred while processing this request. I reload over/over but still doesn't work.

Haile Kucera · 12 April 2014 - 10:50

How am i suppose to show everyone I'm at the gym??? ha

Isha Bee · 12 April 2014 - 10:47

bahaha. everyone's just tweaking for their instagram.. GO OUTSIDE!

Maurice Bouldin · 12 April 2014 - 10:47

it says when I tried to log in 'Sorry, we couldn't connect to our login server. Please confirm you have an internet connection and try again in a moment and I am fully connected to Wi-Fi

Katie Leigh Robinson · 12 April 2014 - 10:38

Instagram's official twitter says: "We're working to fix a feed delivery issue. Thank you for your patience."

George Saneepur · 12 April 2014 - 10:35

That's hilarious. it's come back my food not gonna get cold anymore Lol

Mehroz Mahjabin · 12 April 2014 - 10:35

I guess since the weather is getting warmer people have too much to share lol poor instagram server...

Rodolfo Agustin Prado Arenas · 12 April 2014 - 10:29

hahaha i'm new at this so i was wandering what's going on, but after reading all this comments and LOLs i think the smart thing to do is delete my account ahahah

Richard Christoper Madrid · 12 April 2014 - 10:27

omg seriously people ? what point of instagram server being down dont you understand ! you cant do nothing in instagram right now !

Jamel Broadway · 12 April 2014 - 10:23

last week i lost 17 followers, i am guessing they are deleting inactive accounts

Maggie Petrova · 12 April 2014 - 10:16

Instagram is down. The world has officially ended.

Bristal Wilson · 12 April 2014 - 10:03

Guys! Help! Instagram is down! I don't know what food looks like anymore!! WHAT DO I DOOOOOO??

Skot Nealey · 12 April 2014 - 10:01

Hurry UP!!! I can't bare living an hour without checking my feedback!!

Tasha Scagell · 12 April 2014 - 10:00

my dad just fell down the stairs, i need to show the world!!! get it working now!!!

Dustin Hughes · 12 April 2014 - 09:59

I post ONE picture a week! Picked the wrong time I guess. Hurry up IG -i have things to do!!

Maurine Hawkins · 12 April 2014 - 09:56

my Instagram won't refresh off my computer or phone!! HELP!

Tash Penner · 12 April 2014 - 09:51

Probably affected by HeartBleed worse than they anticipated.

Mark Lawrence Davies · 12 April 2014 - 09:45

sometimes these things happen, just be patient I'm sure it will up soon

Amanda Baker · 12 April 2014 - 09:44

does this have something to do with deleting our passwords?

Kimberly Radd · 12 April 2014 - 09:28

How are people supposed to know how happy and rich I am when I can't post pictures?

John Durbin · 12 April 2014 - 09:21

Hurry up! My food's getting cold! :(

Greg Ire Claire · 12 April 2014 - 09:20

#Instagram is down rn. F.Y.I. just drove me #crazy Lol

Scott Skinner Jr · 12 April 2014 - 08:54

They are probably deleting ghost accounts. download followers + app to see who you actually lost

Hannah Sasing · 11 April 2014 - 04:33

Literally lost 21 followers in 5 seconds of refreshing, seems like somethings up with their new update and I'm not the only one

Tabitha Faye Vitug · 10 April 2014 - 20:49

It says I lost 14 followers and unfollowed 6 people when I didn't.

Zia Khan · 10 April 2014 - 19:45

idk how i randomly lost 30 followers in like a second

Lorecen Faye Rafael Taguba · 9 April 2014 - 05:46

instagram is pissing me off. really!

Caressa Mumme Burnett · 8 April 2014 - 16:58

instagram is not working what so ever and I'm getting really irritated

Katerina Sheredeko · 7 April 2014 - 05:29

my feed not updating since yesterday. i reinstalled it and can not log in now. error network

Ashley Gorell · 6 April 2014 - 23:42

502 Bad Gateway

Luke Kaittani · 30 March 2014 - 09:01

Yeah, it's not loading up... it's down for everyone.

Cheryl Woods · 21 March 2014 - 07:33

I just created an account. It wouldn't let me log in so I reset password and it still won't let me log in.

Mario Cid · 20 March 2014 - 09:38

Can't reload my newsfeed.

Michael James Kenny · 6 March 2014 - 10:21

My photos are showing on the hastags I use on them, despite none of the hastags been banned ones? Anyone have any ideas?

Catherine Zagita Liusman · 5 March 2014 - 23:36

I cannot scroll old pictures. Every time I try to scroll, it quits by itself. what's going on?

Alexander Grossman · 5 March 2014 - 20:29

No news feed for me and no personal pictures on my friend's instagram app

June Winters · 5 March 2014 - 14:54

On my mini iPad and iPhone I am receiving message that Instagram "cannot provide News at this time." HELP!

Bec Mincher · 4 March 2014 - 14:36

Did auto update on iPhone and now instagram won't open - won't even load

Barbara Gaines Johnson · 4 March 2014 - 13:07

My Instagram app worked perfectly fine for my iPhone 4s before I updated this morning. Since doing so, once I tap it, it doesn't even load and closes immediately. Please fix ASAP!!!

Marla Buck · 4 March 2014 - 13:07

instagram is shutting down after clicking on it, it just blanks out, for 1 1/2 days now. What the heck. Your advise at the top of this is very confusing!!!

Donna Haley Dolcemascolo · 4 March 2014 - 10:50

I can not open my instagram account on on my iphone 5, but can access on my laptop, seems others are having issues, it flashes to blank screen quickly then off of app.

Bekah Topaz · 4 March 2014 - 08:04

The instagram website will not open and I'm trying to delete my account so using the website is the only way I can continue with this process.

Jeff Fisher · 4 March 2014 - 07:39

Looks like others are having the same issue. After last update, Instagram just blinks on my iPhone 5 and will not open...

Phyllis A. Ransom · 4 March 2014 - 06:20

I cannot open instagram on my iphone. I click on it and it just blinks. Grrrrr

Renee Luitjes · 4 March 2014 - 06:06

Can't open Instagram on Iphone and Ipad after the update. When I touch the screen it flashes but doesn't open. What is wrong, please?

Jessica Quigley · 3 March 2014 - 17:29

The Instagram App on my Iphone4s will not open. Was working fine before there was an update and now shuts down immediately after clicking. This was after the update.

Dylan Schuetz · 24 February 2014 - 22:09

when i posted a picture it shows in my gallery that it was posted but no one can see it on the live stream i would like to know why

Conor Binturong Cara · 20 February 2014 - 19:37

I haven't been able to login to my instagram for a week, it's reallllly annoying

Vickie MsTweety Caro · 12 February 2014 - 09:46

instagram is down.. tried to refresh my newsfeed & it says "not found the requested url/api/v1/news/inbox/ was not found on this server."

Ali Hussain · 12 February 2014 - 03:46

I really have a big problem when i go to the popular page on instagram i see old photos with oldest times, can someone help please?

Felicia Hall · 9 February 2014 - 15:37

I can't view my pictures on instagram not on my computer and I got a friend to try and view them on his phone, and it's still not working... I need HELP!

Nguyen Ai-Chi Jessica · 31 January 2014 - 12:15

I posted a picture and then decided to delete it but I can still see it on the newsfeed and people can still like it...

Ashlee Farmer · 30 January 2014 - 15:45

My instagram is not letting me log on and saying my internet isn't connected and it is saying that even when I'm on 4G what the heck is going on

Trey'von Webster · 4 January 2014 - 22:27

Instagram Isn't Letting me like peoples pics or upload my own pictures It keeps bringing me to "Sorry an error occurred while processing this request." Its been doing this all Day Do I needa make a new account ?

Chloe Jensen · 4 January 2014 - 20:52

My Instgram wouldn't let me change something in my bio, it kept saying something like "An unkown error as occurd". It kept saying that, also everytime I uploaded a photo it would first say failed but when you try again it would fully upload. I logged out and tried logging back in but it's not letting me log in, it's also not letting me change my password. FIX YOUR PROBLEMS! This whole mess is stupid and shouldn't happen.

Ava Dirr · 4 January 2014 - 17:43

everytime I try to put my profile on private it says an unknown problem has occured

Candace Hurlburt · 4 January 2014 - 16:25

i can't turn my privacy settings off. everytime ive tried for the last few hours it has just said 'sorry we can't change your privacy settings, please try again in a moment' also my videos won't upload.

Kennedy Ã…lexandra · 4 January 2014 - 15:28

It's saying that "Sorry, an error occurred while processing this request." when I try and log in.

Lisa Lowe · 4 January 2014 - 13:05

Getting "Sorry, an error occurred while processing this request." when I try to update profile. Laptop and mobile.

Quinn Ryder Smith · 2 January 2014 - 22:08

Won't load pictures properly, like some will pop up but others won't on the app or the desktop website.

Marek Kalinowski · 16 December 2013 - 12:04

what happend if i have "sorry, an error occurred while processing this request" whats wrong?

Paxten Esslon Azalea HayCinth · 14 December 2013 - 18:37

Instagram wont work. I cant see any photos in my news feed (on my phone)

Sarah Ghahremani · 4 December 2013 - 11:31

can't login, it keeps saying: error we couldnt connect tou our login server.please confirm...!!

Yakuta Khambati · 28 November 2013 - 13:21

I can't comment on instagram! it keeps giving me an error message :(

Christian Britt · 25 November 2013 - 19:03

502 Bad Gateway
The server returned an invalid or incomplete response

Tamora Williams · 20 November 2013 - 17:22

Instagram is not correctly displaying time of post on home page but correctly on news feed.

Eslaine Duran · 12 November 2013 - 07:19

Hey guys.. Can any of you help me.. Im getting a message from my app saying that My IG is disabled. however i can log in from the website and others phones. I have tried deleting the app and re adding it to my phone and resetting my phone and nothing is working..

Mark Dashney · 9 November 2013 - 16:08

Didn't know instagram had the possibility of not working until today.

Jori Haar · 9 November 2013 - 15:59

phewwww thought I was the only one who couldn't log in and thought everyhting disappeared, now I can't insta my lovely cup of tea I'm having right now loool --> jorihaar

Justin Danger · 9 November 2013 - 15:57

What the hell? Where did all these "FOLLOW ME OMG" people come from? Is this what instagram is and I've somehow bypassed it all this time? You realize NO ONE can follow you because instagram is down, which is why we are all here checking this right?

Joyce Domingo · 9 November 2013 - 15:54

Put your phone down, and actually chill for one hour, instead of crying over an app.

Hans Lienesch · 9 November 2013 - 15:33

Well, I'm sure they've got everything backed up... When it's back, check out my stuff @theramenrater or if you're bored of waiting, just check out right now :) I review instant noodles - they're kind of fun to look through and Instagram'll be back up before you know it...

Mikke Korpi · 9 November 2013 - 15:32

Struggle is real, haha. Ppl get so confused when IG down for a hour.. Chill ya'll, go out this isn't the start of apocalypse... or is it?

Sascha Capo · 9 November 2013 - 15:31

thanks instagram really good one :DD someone kik me to get out of this shit: saeshhh

Ryan'Max Khalifa · 9 November 2013 - 15:30

Mine won't let me log in. it says error and that I need to check my internet connect when its working fine on everything else?

Morgan Jade Erskine · 9 November 2013 - 15:25

It's down right now for everyone. Ugh. Hopefully I don't lose any of my 23k+ followers!

Cherrish Namz Cole · 9 November 2013 - 15:21

its telling me to upload my first picture or video... smh!!! @cherrishcole

Maria Ochoa · 9 November 2013 - 15:20

mine says i lost all followers and pictures!! why is this happening?!

Nicole Elizabeth · 9 November 2013 - 15:15

instagram is down on my phone and on the computer:( @nicolejohnson88

Andrea Vasconcellos Silva Nazzari · 9 November 2013 - 15:11

my daughters is down along with mine on every device it also doesnt work on the computer. it is quite frustrating

Melody Pogonophile Glowaty · 9 November 2013 - 15:05

It won't let me log into my own account. I deleted the app and reinstalled thinking it was my phone, and now it is saying that my account isn't active.

Sylvia Vale · 9 November 2013 - 15:04

Feed, pages and uploads are not showing up at all. Is the site down?

Nada Harliana · 9 November 2013 - 07:37

Cant log in D: they told me to reset using Facebook but there was an error. Please help

Havior Ramerez Perez · 8 November 2013 - 20:50

Omg i had to refresh my password a million times they keep loggin me out telling me they reseted my password this happened like 3 times in a row

Js Weseloh · 3 November 2013 - 18:14

iPhone 5s on burst mode. When I choose a picture, then use that in instagram, the photo does not save to my camera roll.

Nae Whitfield · 31 October 2013 - 11:42

My likes won't stay on pictures the heart will turn red then go back to grey and I can't follow people

Bethany Schultz · 31 October 2013 - 08:47

The app repeatedly quits unexpectedly, while I'm trying to upload/edit a video.

Angel'Is Stunning · 30 October 2013 - 04:02

I cannot comment or like it started at like 1 this morning and that help page does not help... who do i contact???

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