Icloud.com website not working? Is it down right now?

Icloud.com Server Status Check
icloud.com screenshot
iCloudWebsite Name:
www.icloud.comURL Checked:
Response Time:
Last Down:
Checking iCloud
Please wait while we check the server...
iCloud Website Status History
Icloud.com server report and response time

The above graph displays service status activity for Icloud.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
10:2913.48 ms. 
12:389.8 ms.
15:0012.51 ms. 
17:0611.62 ms.
19:399.1 ms. 
21:4412.92 ms.
00:2010.58 ms. 
02:5210.34 ms.
05:268.76 ms. 
07:4911.24 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 08:13

We have tried pinging iCloud website using our server and the website returned the above results. If icloud.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access iCloud - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Icloud.com?
Leslie Anne Hockanson · 1 day 20 hours ago
· · Safari 600.1.4 on iPad

Not receiving mail

Alan Williams · 21 August 2014 - 12:00
United Kingdom · TalkTalk · Opera Next 23.0.1522.77 on Mac

I'm pleased I found this page, as I thought it was just me. iCloud is down right now. It seems like a common problem

Elsie Pie · 21 August 2014 - 11:49
United Kingdom · BT · Safari 7.0.6 on Mac

So they've finally acknowledged it on their system Status page. http://www.apple.com/support/systemstatus/

Burnt Goathead · 21 August 2014 - 11:43
United States · Time Warner Cable · Safari 7.0.2 on Mac

Down in Los Angeles as of 11:43AM, August 21, 2014. Cannot get iCloud mail or sync calendars and reminders.

Elsie Pie · 21 August 2014 - 11:34
United Kingdom · BT · Safari 7.0.6 on Mac

Cannot access iCloud mail. Was just a problem from my desktop but now can't access it on iphone either

LoudMotor · 21 August 2014 - 11:28
Canada · Tata Communications (america) · Chrome 36.0 on Windows

it's still down for me.. on www.icloud.com and trying to retrieve mails from my phone.. and the apple status page is useless.. they always indicate that everything is working fine

Emilia Zboralska · 21 August 2014 - 11:26
Canada · Coextro · Safari 7.0.6 on Mac

Can't access iCloud e-mail on my mac and iPhone, and my ical on my mac will not synch with my iPhone. Frustrating.

Patrick D. White · 21 August 2014 - 11:17
United States · FDCservers.net · Safari 8.0 on Mac

it now appears to be working on my iPhone, but not via my macbook pro. and i still can't login via their web interface.

Renee Spanier · 29 July 2014 - 06:18
United States · Time Warner Cable · Safari 7.0.5 on Mac

ICloud is not working-can't send or receive email and after I sign on (online) it never comes up.

Brooke Matteson · 26 July 2014 - 19:28
United States · Comcast Cable · Safari 6.1.5 on Mac

iCloud cannot connect to outgoing server.
Can't get any mail! WTF???

Laura Roman · 24 July 2014 - 09:38
United States · Cbeyond Communications · Internet Explorer 11.0 on Windows

Same issues as reported last week: icloud is not syncing properly with MS Outlook on Windows 7. Normally works fine. Won't sync or save a new calendar appointment (made in Outlook) nor iPhone to Outlook. Tried to re-install icloud control panel, no luck. Also have not been able to log-in to iCloud on multiple computers and different log-ins, all say the iCloud Servers are down!!

Marc Ovits · 18 July 2014 - 08:48
United Kingdom · TalkTalk · Chrome 36.0 on Windows

icloud is not syncing properly with MS Outlook on my Windows 7 laptop. Normally works fine. Now it won't let me save a new calendar appointment (made in Outlook) with a reminder. Also won't sync the iphone with the MS Outlook on the laptop such that items entered on outlook don't appear in my iphone calendar diary. Please can you help ? earlier on it flagged a plugin issue with Icloud

Sarah McGinn Tuscher · 13 July 2014 - 20:13
United States · AT&T U-verse · Safari 7.0.4 on Mac

iCloud is down - no email - no help from Apple Support - they kept disconnecting my call during my time with them and now they are closed until tomorrow. UGH!

Nikola Viereckel · 13 July 2014 - 19:29
Australia · Optus · Safari 7.0.5 on Mac

Sitting in Sydney Australia. I cannot access my email and I need it for work. Tried accessing via safari, tried restarting. PLEASE FIX. DESPERATE

Daly Makhinson · 13 July 2014 - 19:15
United States · Weill Cornell Medical College · Firefox 30.0 on Windows

Mail can't be accessed from the I cloud, tried from the computer and from I Phone, no luck

Stephen Garratt · 28 June 2014 - 07:54
United Kingdom · BT · Safari 7.0.4 on Mac

iCloud was down this morning. Switched the Mac, Router and Hub off, went for a bike ride, came back, had lunch and thankfully everything was back to normal this afternoon.

Brent Kevern · 5 May 2014 - 06:55
United States · Comcast Cable

For the people having trouble with iCloud email on their mac near the 5/5/2014 timeframe... Check to see if you have applied all of the updates from Apple. I did so and my iCloud mail came back up.

Craig Holden · 2 May 2014 - 08:16
United Kingdom · Virgin Media

Been really bad in UK since around 1000UTC - headers appear content very slow using Airmail on OS X and Boxer on iOS - Switch back to Apple stock apps and all works well (for me at least)

Lauren Cooper · 2 May 2014 - 07:57
United States · Verizon FiOS

Super slow downloading messages -- or not downloading them at all. Headers showing, but spinning "Loading..." where the text should be.

Andy Pealo Pealing · 2 May 2014 - 07:15
United Kingdom · BT

Icloud only downloading email headers, and not content at the moment

David A. Ryan · 2 May 2014 - 06:58
United States · Comcast Cable

My iCloud main is down. I cannot send or receive email here in Connecticut, USA.

Andrew Beck · 2 May 2014 - 06:23
Australia · Telstra Internet

This is very bad for me, In Melbourne, with telstra iCloud not working missed deadline for job as I couldn't download content sent to me by email, Be good if support acknowledged a problem here.

Greg Tobin · 2 May 2014 - 06:14
Australia · Telstra Internet

My iCloud is back up and running - based in Victoria. Good luck everyone!

Aaron Whelan · 2 May 2014 - 06:03
Australia · Telstra Internet

iCloud down for me too (No Email). Melbourne Since 18:30 AEST on Telstra Mobile and ADSL2+

Angela Birch · 2 May 2014 - 05:48
Australia · Telstra Internet

Icloud is down for me too, I've lost all my contacts up there in the darn cloud, I resisted this thing for so long and only installed it in the past week.

Muvva Evangeline · 2 May 2014 - 05:25
Australia · Telstra Internet

iCloud is down for me for last few hours. I'm finding the whole iCloud experience really bad. How do I just basically send and receive emails!

Johnson Chen · 2 May 2014 - 05:20
Australia · Telstra Internet

iCloud is DOWN for Melbournians but Apple Service Status Page shows that iCloud services are still ONLINE

Grr, I'm missing out on important emails from the Computer Science Club at MHS

Joshua Holko · 2 May 2014 - 05:13
Australia · Telstra Internet

iCloud been down since approx. 6pm here in Melbourne - Bigpond ISP ADSL2. Everything else working ok. Oh except Apple's Support Page is also timing out... wonderful...

Rudy Bron · 2 May 2014 - 05:11
New Zealand · Vodafone NZ

No emails in NZ on Vodafone for the last 3 hours, iCloud just sits there with the download spiral.

Adam Irwin · 2 May 2014 - 04:41
Australia · Telstra Internet

Anything icloud related on my phone or PC including itunes is timing out for me and has been since around 620pm. Web based icloud won't login, phone won't log in and authenticate my password, messages are a no go too. Apple's status page says it's all fine but it can't be. I've tried testing on Telstra Bigpond ADSL and 4G and both are getting the same errors so but my friend on Optus seems to be working ok.

Andrew Broughton · 2 May 2014 - 04:36
Australia · Telstra Internet

iCloud still down for me - 9:30 pm Qld Bigpond network - also issues with logging into iTunes account. Wonder if this is impacting other ISPs or just Bigpond.

Dave Tchozewski · 2 May 2014 - 04:26
United States · Comcast Cable

I am able to send from my Mail app on my MacBook Pro. Not receiving email.

Mark Hartley · 2 May 2014 - 04:24
Australia · Telstra Internet

iCloud been down in Australia since around 5pm EST. Cant get or sent email on any device

Kate Brown · 2 May 2014 - 04:10
Australia · Telstra Internet

unable to access iCloud, mail, push not working... Gold Coast, Qld, Australia

Andy Bargiel · 2 May 2014 - 04:03
Australia · Telstra Internet

Mail has been down now for 5 hrs, stopped working n the middle of an important business email, not happy Jan.

Michael Payne-Mulcahy · 2 May 2014 - 02:49
Australia · Telstra Internet

Also having trouble with iCloud. Server is not responding for iCloud.com website or my emails on my iMac, iPhone or iPad

Wendy Lindeman · 2 May 2014 - 02:35
Australia · Telstra Internet

iCloud server is not responding for emails on my iPhone (both wifi & 3G), my Mac Pro, or the iCloud.com website - 2 May 7pm 2014

Devon Joel McTaggart · 24 April 2014 - 21:23
Canada · Bell Aliant

lost my phone and i cant access icloud.com from my xbox to track it. whats wrong?? been like this for 5 days now

Chuck Lloyd · 22 April 2014 - 11:54
Philippines · ComClark Network & Technology Corp

iCloud appears to be down again. Unable to access via phone or the browser on my computer.

Maria Thompson Luebke · 21 April 2014 - 08:33
United States · Cox Communications

for the last 3 days I have been getting kicked off, cant write emails and in general very unhappy. This is my business email. Please Help!

Rose Rose · 14 April 2014 - 11:12
United States · Cbeyond Communications

iCloud has been down here in Los Angeles (Santa Monica). Can't access email from Chrome.

Bernadette Griffith · 14 April 2014 - 10:42
United States · Time Warner Cable

Icloud email keeps locking up today - I have no idea is email is getting sent - I can receive but... It takes 4 tried to get a short email out.

Cory Labrie · 11 April 2014 - 21:26
United States · Time Warner Cable

I've been unable to send anything all day. I was able to receive until this evening. I am on the East Coast (Southern Maine).

Rebecca Samuel Shah · 11 April 2014 - 19:58
United States · Verizon FiOS

iCloud has been down since 9 a.m. EDT. Can receive but cannot send email.

Jamie Adams · 11 April 2014 - 16:10
United States · Time Warner Cable

I am receiving but cannot send iCloud mail. I thought it was on my end... been troubleshooting it for hours!

Phyllida Shaw · 11 April 2014 - 16:02
United Kingdom · BT

Now midnight GMT and I haven't been able to send email using my @me.com address all day. I am receiving. Is anyone else in the UK having the same problem?

Jake Monaco · 11 April 2014 - 11:54
United States · Time Warner Cable

can't send from iCloud on mac or iphone. can from browser. can receive everywhere

Todd Sellers · 11 April 2014 - 11:36
United States · Time Warner Cable

Just spoke to Apple support. Servers are down an Apple is working to resolve. I asked him why the System Status page showed that everything was working. He did not have an answer. www.apple.com/support/systemstatus/

Julie A Orsini · 11 April 2014 - 10:53
United States · Verizon FiOS

iCloud has been out all morning for me. Still cannot send or receive emails.

Debi Fisher · 11 April 2014 - 09:30
United States · Time Warner Cable

"Send" using iCloud is not responding. All applications using Apple ID keeps asking for passwords. All applications where contact pictures once were, are now just phone numbers.

Ken Barrows · 10 April 2014 - 10:36
United States · Comcast Cable

Day 2 - icloud email freezing. Switched from Chrome to Safari - working fine now! Will not work on Chrome at all.

Debbie Charles Strauch · 10 April 2014 - 10:13
United States · Comcast Cable

ICloud is very slow and unable to open today. First time to happen for me.

Ken Barrows · 9 April 2014 - 16:39
United States · Comcast Cable

All day - Icloud email freezes up on my MacBook Pro, iPad and iMac. Works fine on my iPhone.

Jeff A Hart-Southworth · 9 April 2014 - 13:15
United States · Verizon FiOS

I can't send emails from iCloud either. Every time I try it freezes on me... no matter what computer I use. Is this a common occurrence? I've never had this happen before.jah

Julie Fellows · 8 April 2014 - 12:21
United Kingdom · TalkTalk

Icloud wont send me an email as I have forgotten my password but it will send one to change the Apple ID ... strange

Kathleen Grassi · 30 March 2014 - 23:17
Australia · Telstra Internet

As usuall- I cannot connect to Icloud due to server error I just uninstalled and reinstalled Icloud because Apple guys said to try that, and I am running Windows 7 Professional. That did not help to unistall/reinstall any more ideas out there?

Everett Logan · 18 March 2014 - 11:14
United States · Comcast Cable

iCloud Mail has been down for me for about two hours. Other services (e.g., Calendar) are working. Notes is also down, but I think Notes uses the same servers as Mail.

Irish Echo · 18 March 2014 - 10:50
Canada · Xplornet Communications

I cannot get my email across all devices. please send out amessage to users if something is down on the servers sid

Claire Chaudoir · 18 March 2014 - 10:47
United Kingdom · Zen Internet

Can't get me.com email on my phone and can't log in to iCloud email. V frustrating.

Mike Argent · 18 March 2014 - 10:24
United Kingdom · Virgin Media

I'm unable to access my .mac email address. Is the server down yet again?

Shannon Storey Barron · 12 March 2014 - 07:31
United States · Verizon FiOS

I can't connect to the ICloud, is anyone else encountering this error?

Susanna Bozhkov · 10 March 2014 - 12:11
United States · EarthLink

"cannot send message using the server iCloud" it says every time i try to send an email! ANyone else having a problem?

Linda Wynn · 25 February 2014 - 06:34
United States · Verizon FiOS

not able to send email and receiving email is intermittent. whats going on?

Mary Chase Anderson · 24 February 2014 - 18:16
United States · Verizon FiOS

haven't been able to send icloud email since about 8:00 this morning.

Dickun Mbosak · 1 February 2014 - 09:34
Indonesia · PT Telkom Indonesia

when i update my i phone 4 to ios 7, it ask to access my i cloud account, holly syet.. not working...

Erica Saviano · 30 January 2014 - 04:07
Tanzania · Zee Communications

when i go to icloud.com it takes me apple.com instead. :/ something about apple's birthday. not cool.

Husain Alali · 29 January 2014 - 10:35
Kuwait · Zajil International Telecom Company W.L.L.

I have two apple ID 1 of them for my icloud and the other 1 is for my app store I forgot my icloud password and and I put the ios.7 so now I can`t use my iphone or even go to my app store so if any body can help me and tell me what can I do.

Joey Meyers · 22 January 2014 - 18:30
United States · Viasat Communications

iCloud is down yet again. No internet access from any device. Mac Mail, Enourge, iPhone all down

Karen Correll · 22 January 2014 - 08:53
United States · AT&T U-verse

I cannot access my .me mail on my desk top. Anyone know how to resolve this? It won't accept my password.

Graham Cherry · 21 January 2014 - 20:36
Australia · Telstra Internet

Both my Nokia Lumia 625 and iPhone 5 have stopped receiving iCloud mail. My logon/password credential have miraculously changed!!!
Reset password for AppleID... still no good.

Dan Dennis · 21 January 2014 - 20:05
United States · AT&T U-verse

Android Mail is rejecting username and password. Just reset the password on the Apple website, but still not working. Cannot refresh mailbox in iCloud.com (although I was signed in successfully).

Edit: Followup to the iCloud connection issue - pinging imap.mail.me.com (as well as p03-imap.mail.me.com and p99-imap.mail.me.com) returns a "Request Timed Out" error. 4 packets sent, none returned, 100% loss. I'd say the servers are definitely down, despite what Apple is saying on its site (green box next to Mail on the Apple system status page).

Joe Salpietra · 21 January 2014 - 19:51
United States · Comcast Cable

can access icloud website and login successfully. However, around 4pm central time today both Outlook 2011 and Android Phone have been unable to access icloud mail or login. anyone else having similar problems?

Valerie Saini · 21 January 2014 - 17:43
Canada · Shaw Communications

Like Joseph my @me.com is not working on my android either!! What is wrong? I've spent the last 1.5 hours trying to fix it.

Joseph Tang · 21 January 2014 - 16:54
United States · Comcast Cable

My icloud email on Android is no longer working. I could not send or receive email. My PCs have the same problem. However, after installing iCloud Control Panel, my PCs can send/receive emails. My Android phone still cannot send/receive emails

Jason Mahony · 16 January 2014 - 21:22
New Zealand · Telecom New Zealand

I cloud is playing havoc! we update the calenders and today some calendars and showing the times on saturday!! Outlook has also stopped updating the Icloud infomation this morning very confusing

See More Butts · 21 December 2013 - 18:11
Philippines · Philippine Long Distance Telephone

this thing really sucks its complicated specially to other folks who keeps forgetting the PW they cant use the phone anymore APPLE system has to make changes about this and the service error thing delays evrything YOU ARE MAKING THINGS COMPLICATED to the APPLE users like us

Jo Caron · 15 December 2013 - 21:48
United States · Time Warner Cable

I only received one email in 3 days and it was dated a week earlier...

Caroline Havers · 6 December 2013 - 20:48
Saudi Arabia · Ettihad Etisalat

I can send and receive messages from my Icloud account on my iPhone
If i send message from Icloud from my lMacbook or my IMac is is stated as being sent however the actual message never reaches the addressee

Gary Staley · 1 December 2013 - 11:02
United States · Comcast Cable

wow - wondering if you complain about apple they block you access - my iphone is crashed I cant restore it, and iCloud is inaccessible? I didn't realize how vengeful apple was.

Michelle Marie Brunelle · 24 November 2013 - 18:43
United States · Sonic.net

apple erased MY MIDTERM ALL MY HOMEWORK (notes app) with so called bug fix update and is now "unreachable" - I will surely send you my report card !

David Michaels · 22 October 2013 - 17:37
United States · Cox Communications

Cannot send email through Outlook since ridonculous update for ios. I haven't updated any devices, haven't changed anything in Outlook either...just stopped sending mail. Receives mail fine. I tried deleting and recreating acct, still no go. On icloud.com, email working fine, on devices working fine...just not in outlook. Cox pointing fingers, Apple pointing fingers, I love it when no one takes ducking responsibility.

Tiffany Watson · 22 October 2013 - 08:49
United States · TDS Telecom

havent been able to receive emails on my phone nor online for 2 days now... but it shows up i have new messages

James OLeary · 18 October 2013 - 18:48
United States · AT&T U-verse

The Woodlands, TX: 20:47 EST - Can't access iCloud, but this site says it is up and running. Really?

Tangela Pritchett Brooks · 7 October 2013 - 22:33
United States · nLayer Communications

Updated my MacBook Pro to 10.8.5 last night and haven't been able to connect to the iCloud server since. Are there any known issues or fixes. I can login to the iCloud.com site though.

Gabriel Szondy · 5 October 2013 - 22:01
Australia · Telstra Internet

Canned Outlook, as it was creating too many duplicates when syncing. Went onto iCloud with Mac, iPad and iPhone - now can't make new entry into calendar in iCloud or iCal - server error - for three days now!

Sandy Kindler · 19 September 2013 - 15:40
United States · JAB Wireless

Icloud is Blue for 2 days now, can't make entries to calendar or print emails.

Dick Grey · 19 September 2013 - 09:59
United Kingdom · Sky Broadband

iCloud not responding on iphone ipad or macbook... cannot access any music at al that is in iCloud

D'vorah Joy · 19 September 2013 - 06:58
Israel · Bezeq International

iCloud server cannot connect since I download the new iOS7 about 10 hours ago. Been on chat 2x with Apple, they are totally clueless, but friendly. Rebooted iPad, didn't help. They told me they are getting slammed because of new update. Seems to me that they were not prepared.

Cliff Brown · 17 September 2013 - 17:28
Canada · Cogeco Cable

Sept 17 Ontario Canada, icloud not working Black background is now blue.

Greg Ghavalas · 11 September 2013 - 16:50
Australia · iiNet Limited

Sydney Australia. Cannot access any iCloud calendars again. Second time I have expereienced it this month

Vickie Ingle · 11 September 2013 - 03:48
United Kingdom · Griffin Information Systems Limited

I can log in to iCloud but it can't open the calendar - keeps saying "can't load clandar, there was a problem loading the application" soooo frustrating. Apple website showing no reported issues... I have reported an issue!

Justin Grant · 10 September 2013 - 19:49
United States · AT&T U-verse

yo... I cant access my account or change my password... it just keeps repeating the 1st two steps over and over... cant get into my account even with the right password... and its getting really frusturating.

Nick Bates · 4 September 2013 - 19:19
New Zealand · Telecom New Zealand

My iCloud Account is not working despite resetting PW. Anyone else having issues?

Rory Edmunds · 3 September 2013 - 00:11
United Kingdom · Orange Home UK

iCloud not working in UK for the last 10 hours...
Damn! New iphone arriving today and I need the cloud!

Tracie Curtis · 30 August 2013 - 19:46
New Zealand · CallPlus Services Limited

I'm in New Zealand, can't access icloud.com, can't download apps from the cloud (that i've previously had on my ipod touch), and also can't download apps via itunes. Am using the internet for many other things with no issue, both wirelessly and wired.

Debbie Clarey Richmond · 29 August 2013 - 09:42
United States · Comcast Cable

I have emails missing from one of my files... there should be almost 100 of them in this particular file and now I only show 10.

Christine Rheaume · 20 August 2013 - 07:35
United States · Comcast Cable

All my icloud mail is gone from both my Apple Mail program and in the cloud. What's up???

Wanda Berton · 31 July 2013 - 06:01
Canada · EastLink

Is icloud working today??.. I downloaded a few things and they are only showing in itunes not on my devices

Judy Smither · 24 July 2013 - 06:31
United Kingdom · Zen Internet

Cannot get to icloud mail this afternoon. Anyone else having the same problem?

Chris Gemson · 11 July 2013 - 18:45
Australia · Reach Global Internet Services Network Blocks

@Michael Birnbaum - I'm having the same issue since Tuesday this week. I've just come off the phone with Apple support and have been told this is a known icloud issue and engineers are working on it. He thought that all emails should be recoverable once resolved but no guarantees

View Older Comments

Remaining 93 more comments.

Submit a comment using your Facebook ID.

Is Icloud.com down for you right now? Submit your comments about Icloud.com service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.