Icloud.com website not working? Is it down right now?

Icloud.com Server Status Check
icloud.com screenshot
iCloudWebsite Name:
www.icloud.comURL Checked:
Response Time:
Last Down:
Checking iCloud
Please wait while we check the server...
iCloud Website Status History
Icloud.com server report and response time

The above graph displays service status activity for Icloud.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
18.Apr.2014
08:5839.29 ms. 
18.Apr.2014
11:1438.94 ms.
18.Apr.2014
13:1740.01 ms. 
18.Apr.2014
15:1940.25 ms.
18.Apr.2014
17:2439.64 ms. 
18.Apr.2014
19:3339.71 ms.
18.Apr.2014
21:3439.63 ms. 
18.Apr.2014
23:3839.79 ms.
19.Apr.2014
02:0739.72 ms. 
19.Apr.2014
04:3339.91 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 05:01

We have tried pinging iCloud website using our server and the website returned the above results. If icloud.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access iCloud - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing Icloud.com?
Top Comments ▼
Anita Chandra · 11 April 2014 - 02:30

iCloud server not not working!!!! can't sent any emails right now!

▼ Latest Comments
Rose Rose · 4 days 17 hours 48 mins ago

iCloud has been down here in Los Angeles (Santa Monica). Can't access email from Chrome.

Bernadette Griffith · 4 days 18 hours 18 mins ago

Icloud email keeps locking up today - I have no idea is email is getting sent - I can receive but... It takes 4 tried to get a short email out.

Cory Labrie · 11 April 2014 - 21:26

I've been unable to send anything all day. I was able to receive until this evening. I am on the East Coast (Southern Maine).

Brian Slawnik · 11 April 2014 - 20:39

Mail not working incoming or outgoing

Rebecca Samuel Shah · 11 April 2014 - 19:58

iCloud has been down since 9 a.m. EDT. Can receive but cannot send email.

Jamie Adams · 11 April 2014 - 16:10

I am receiving but cannot send iCloud mail. I thought it was on my end... been troubleshooting it for hours!

Phyllida Shaw · 11 April 2014 - 16:02

Now midnight GMT and I haven't been able to send email using my @me.com address all day. I am receiving. Is anyone else in the UK having the same problem?

Kevin Morrow · 11 April 2014 - 14:35

Still cannot send email. Incoming works fine.

Jake Monaco · 11 April 2014 - 11:54

can't send from iCloud on mac or iphone. can from browser. can receive everywhere

Todd Sellers · 11 April 2014 - 11:36

Just spoke to Apple support. Servers are down an Apple is working to resolve. I asked him why the System Status page showed that everything was working. He did not have an answer. www.apple.com/support/systemstatus/

Julie A Orsini · 11 April 2014 - 10:53

iCloud has been out all morning for me. Still cannot send or receive emails.

Debi Fisher · 11 April 2014 - 09:30

"Send" using iCloud is not responding. All applications using Apple ID keeps asking for passwords. All applications where contact pictures once were, are now just phone numbers.

Anita Chandra · 11 April 2014 - 02:30

iCloud server not not working!!!! can't sent any emails right now!

Ian Webb · 11 April 2014 - 02:28

IMAP working fine, SMTP won't send.

Donald Campbell · 11 April 2014 - 02:18

reset everything outgo9ing mail won't send but incoming works

Ken Barrows · 10 April 2014 - 10:36

Day 2 - icloud email freezing. Switched from Chrome to Safari - working fine now! Will not work on Chrome at all.

Debbie Charles Strauch · 10 April 2014 - 10:13

ICloud is very slow and unable to open today. First time to happen for me.

Ken Barrows · 9 April 2014 - 16:39

All day - Icloud email freezes up on my MacBook Pro, iPad and iMac. Works fine on my iPhone.

Jeff A Hart-Southworth · 9 April 2014 - 13:15

I can't send emails from iCloud either. Every time I try it freezes on me... no matter what computer I use. Is this a common occurrence? I've never had this happen before.jah

Julie Fellows · 8 April 2014 - 12:21

Icloud wont send me an email as I have forgotten my password but it will send one to change the Apple ID ... strange

Matthew Selby · 1 April 2014 - 16:08

icloud.com redirects to apple.com

Kathleen Grassi · 30 March 2014 - 23:17

As usuall- I cannot connect to Icloud due to server error I just uninstalled and reinstalled Icloud because Apple guys said to try that, and I am running Windows 7 Professional. That did not help to unistall/reinstall any more ideas out there?

Tom Farrell · 27 March 2014 - 14:29

icloud mail: can't connect to server

Cunserone Harunderfold · 27 March 2014 - 12:29

Calendars synch down 3/27/14 3:05pm EDT

Montelle Tamez · 21 March 2014 - 22:06

can't connect to the iCloud server

Everett Logan · 18 March 2014 - 11:14

iCloud Mail has been down for me for about two hours. Other services (e.g., Calendar) are working. Notes is also down, but I think Notes uses the same servers as Mail.

Irish Echo · 18 March 2014 - 10:50

I cannot get my email across all devices. please send out amessage to users if something is down on the servers sid

Claire Chaudoir · 18 March 2014 - 10:47

Can't get me.com email on my phone and can't log in to iCloud email. V frustrating.

Mike Argent · 18 March 2014 - 10:24

I'm unable to access my .mac email address. Is the server down yet again?

Shannon Storey Barron · 12 March 2014 - 07:31

I can't connect to the ICloud, is anyone else encountering this error?

Susanna Bozhkov · 10 March 2014 - 12:11

"cannot send message using the server iCloud" it says every time i try to send an email! ANyone else having a problem?

Linda Wynn · 25 February 2014 - 06:34

not able to send email and receiving email is intermittent. whats going on?

Mary Chase Anderson · 24 February 2014 - 18:16

haven't been able to send icloud email since about 8:00 this morning.

Dickun Mbosak · 1 February 2014 - 09:34

when i update my i phone 4 to ios 7, it ask to access my i cloud account, holly syet.. not working...

Erica Saviano · 30 January 2014 - 04:07

when i go to icloud.com it takes me apple.com instead. :/ something about apple's birthday. not cool.

Husain Alali · 29 January 2014 - 10:35

I have two apple ID 1 of them for my icloud and the other 1 is for my app store I forgot my icloud password and and I put the ios.7 so now I can`t use my iphone or even go to my app store so if any body can help me and tell me what can I do.

Joey Meyers · 22 January 2014 - 18:30

iCloud is down yet again. No internet access from any device. Mac Mail, Enourge, iPhone all down

Karen Correll · 22 January 2014 - 08:53

I cannot access my .me mail on my desk top. Anyone know how to resolve this? It won't accept my password.

Graham Cherry · 21 January 2014 - 20:36

Both my Nokia Lumia 625 and iPhone 5 have stopped receiving iCloud mail. My logon/password credential have miraculously changed!!!
Reset password for AppleID... still no good.

Dan Dennis · 21 January 2014 - 20:05

Android Mail is rejecting username and password. Just reset the password on the Apple website, but still not working. Cannot refresh mailbox in iCloud.com (although I was signed in successfully).

Edit: Followup to the iCloud connection issue - pinging imap.mail.me.com (as well as p03-imap.mail.me.com and p99-imap.mail.me.com) returns a "Request Timed Out" error. 4 packets sent, none returned, 100% loss. I'd say the servers are definitely down, despite what Apple is saying on its site (green box next to Mail on the Apple system status page).

Joe Salpietra · 21 January 2014 - 19:51

can access icloud website and login successfully. However, around 4pm central time today both Outlook 2011 and Android Phone have been unable to access icloud mail or login. anyone else having similar problems?

Valerie Saini · 21 January 2014 - 17:43

Like Joseph my @me.com is not working on my android either!! What is wrong? I've spent the last 1.5 hours trying to fix it.

Joseph Tang · 21 January 2014 - 16:54

My icloud email on Android is no longer working. I could not send or receive email. My PCs have the same problem. However, after installing iCloud Control Panel, my PCs can send/receive emails. My Android phone still cannot send/receive emails

Jason Mahony · 16 January 2014 - 21:22

I cloud is playing havoc! we update the calenders and today some calendars and showing the times on saturday!! Outlook has also stopped updating the Icloud infomation this morning very confusing

See More Butts · 21 December 2013 - 18:11

this thing really sucks its complicated specially to other folks who keeps forgetting the PW they cant use the phone anymore APPLE system has to make changes about this and the service error thing delays evrything YOU ARE MAKING THINGS COMPLICATED to the APPLE users like us

Jo Caron · 15 December 2013 - 21:48

I only received one email in 3 days and it was dated a week earlier...

Caroline Havers · 6 December 2013 - 20:48

I can send and receive messages from my Icloud account on my iPhone
If i send message from Icloud from my lMacbook or my IMac is is stated as being sent however the actual message never reaches the addressee

Gary Staley · 1 December 2013 - 11:02

wow - wondering if you complain about apple they block you access - my iphone is crashed I cant restore it, and iCloud is inaccessible? I didn't realize how vengeful apple was.

Michelle Marie Brunelle · 24 November 2013 - 18:43

apple erased MY MIDTERM ALL MY HOMEWORK (notes app) with so called bug fix update and is now "unreachable" - I will surely send you my report card !

David Michaels · 22 October 2013 - 17:37

Cannot send email through Outlook since ridonculous update for ios. I haven't updated any devices, haven't changed anything in Outlook either...just stopped sending mail. Receives mail fine. I tried deleting and recreating acct, still no go. On icloud.com, email working fine, on devices working fine...just not in outlook. Cox pointing fingers, Apple pointing fingers, I love it when no one takes ducking responsibility.

Tiffany Watson · 22 October 2013 - 08:49

havent been able to receive emails on my phone nor online for 2 days now... but it shows up i have new messages

James OLeary · 18 October 2013 - 18:48

The Woodlands, TX: 20:47 EST - Can't access iCloud, but this site says it is up and running. Really?

Tangela Pritchett Brooks · 7 October 2013 - 22:33

Updated my MacBook Pro to 10.8.5 last night and haven't been able to connect to the iCloud server since. Are there any known issues or fixes. I can login to the iCloud.com site though.

Gabriel Szondy · 5 October 2013 - 22:01

Canned Outlook, as it was creating too many duplicates when syncing. Went onto iCloud with Mac, iPad and iPhone - now can't make new entry into calendar in iCloud or iCal - server error - for three days now!

Sandy Kindler · 19 September 2013 - 15:40

Icloud is Blue for 2 days now, can't make entries to calendar or print emails.

Dick Grey · 19 September 2013 - 09:59

iCloud not responding on iphone ipad or macbook... cannot access any music at al that is in iCloud

D'vorah Joy · 19 September 2013 - 06:58

iCloud server cannot connect since I download the new iOS7 about 10 hours ago. Been on chat 2x with Apple, they are totally clueless, but friendly. Rebooted iPad, didn't help. They told me they are getting slammed because of new update. Seems to me that they were not prepared.

Cliff Brown · 17 September 2013 - 17:28

Sept 17 Ontario Canada, icloud not working Black background is now blue.

Greg Ghavalas · 11 September 2013 - 16:50

Sydney Australia. Cannot access any iCloud calendars again. Second time I have expereienced it this month

Vickie Ingle · 11 September 2013 - 03:48

I can log in to iCloud but it can't open the calendar - keeps saying "can't load clandar, there was a problem loading the application" soooo frustrating. Apple website showing no reported issues... I have reported an issue!

Justin Grant · 10 September 2013 - 19:49

yo... I cant access my account or change my password... it just keeps repeating the 1st two steps over and over... cant get into my account even with the right password... and its getting really frusturating.

Nick Bates · 4 September 2013 - 19:19

My iCloud Account is not working despite resetting PW. Anyone else having issues?

Rory Edmunds · 3 September 2013 - 00:11

iCloud not working in UK for the last 10 hours...
Damn! New iphone arriving today and I need the cloud!

Tracie Curtis · 30 August 2013 - 19:46

I'm in New Zealand, can't access icloud.com, can't download apps from the cloud (that i've previously had on my ipod touch), and also can't download apps via itunes. Am using the internet for many other things with no issue, both wirelessly and wired.

Debbie Clarey Richmond · 29 August 2013 - 09:42

I have emails missing from one of my files... there should be almost 100 of them in this particular file and now I only show 10.

Christine Rheaume · 20 August 2013 - 07:35

All my icloud mail is gone from both my Apple Mail program and in the cloud. What's up???

Wanda Berton · 31 July 2013 - 06:01

Is icloud working today??.. I downloaded a few things and they are only showing in itunes not on my devices

Judy Smither · 24 July 2013 - 06:31

Cannot get to icloud mail this afternoon. Anyone else having the same problem?

Chris Gemson · 11 July 2013 - 18:45

@Michael Birnbaum - I'm having the same issue since Tuesday this week. I've just come off the phone with Apple support and have been told this is a known icloud issue and engineers are working on it. He thought that all emails should be recoverable once resolved but no guarantees

Michael Birnbaum · 11 July 2013 - 09:46

I got a new very very important email for a moment this morning and then all of a sudden, it was gone... before I got the address from which it was sent - logged in to my account in the sky and only email messages from yesterday was there... HELP!

Catherine Ann Power · 17 June 2013 - 04:31

can not receive i-cloud emails, seems to send ok, is there an issue ?

Carolyn Lakos · 17 June 2013 - 03:20

Icould email not receiving anything... seems to send. Is there a problem?

Many Markets · 7 June 2013 - 00:51

I cloud seems to be down right now, using MacBook Pro tried on safari and chrome. Hope it is back up soon as I was just about to reply to an email.

Bob Davis · 30 May 2013 - 07:31

For two days now, I cannot log into icloud using chrome browser. It just goes into clocking mode and login prompt never appears. If I use Firefox, I can login just fine.

Adam Courtney · 23 May 2013 - 14:02

trying to access icloud and it wont let me log in. infact the actual log in window only appears halfway visible.

Cinda Alspaugh · 17 May 2013 - 05:06

iCloud has been down for me on all devices since sometime yesterday. If anyone is trying to e-mail me, please text, or send a message via facebook.

Melissa Mlr Robinson · 16 May 2013 - 23:16

i'm getting a server error when i try to sign in via pc to access my photostream

Helen Murphy · 16 May 2013 - 21:30

icloud down via computer and iphone for last couple of hours Perth WA

Richard Coker · 16 May 2013 - 12:19

Today iCloud is sending me messages twice sometimes and others people say they have sent me have not come through at all? Go figure? I'd prefer to get them all twice as to not getting some but both? Come on Apple, let's get .Mac, MobileMe, iCloud fixed once and for all. (Will admit though iCloud is 100% better than .Mac and MobileMe was as for as reliability)

Fallon Scott · 4 May 2013 - 12:40

iCloud encountered an error while trying to connect to the server - anyone else getting this?

James Derouin · 29 April 2013 - 20:26

It is down in Phoenix for calendar and contacts list through Outlook (Monday night, April 29).

Kenneth L. Hillenburg · 23 April 2013 - 07:20

Trying to sign in and getting error message. Unable to connect to server.

Joan Dempsey · 23 April 2013 - 06:40

Yep, it's down for me in Maine, USA right now. Turning my attentions elsewhere until the server gets fixed.

Louis Mont · 23 April 2013 - 06:39

I'm having the same problem. Can't connect to the server this morning.

Don Stafford · 23 April 2013 - 06:30

I have 2 icloud accounts I cannot access today from my PC. I can from my iPhone. Neither can I login from icloud website

Damien Holloway · 23 April 2013 - 06:00

can't log into iCloud through my browser or through the mail app on my macbook.

Orlaith Hendron · 23 April 2013 - 05:51

iCloud is down for me right now. I can't log in on my iPhone or on my MacBook!

Will Orr · 18 April 2013 - 09:17

iCloud tabs in safari on My Macbook Pro and Iphone 5 are Not working, anyone else having this issue ?

RenĂ©e Monteyne · 16 April 2013 - 09:30

I can access icloud on all devices but haven't been able to access icloud on the web for 2 days. ... London, Ontario.

Robert Barcelo · 12 April 2013 - 07:42

Called Apple and they said that iCloud is having "known issues" and they are working on it.

Scott Brigham · 12 April 2013 - 07:39

iCloud was working in Chicago around 6:30 a.m. Central Time but now (9:38) is inaccessible and has been for more than an hour.

Linda Noble · 12 April 2013 - 07:08

iCloud down from at least 2am this morning - central FL - says it cannot connect after sit and spin for a length of time.

Keith Wedinger · 12 April 2013 - 06:58

iCloud is down in Columbus, OH. Access attempts from AT&T wi-fi via Uverse and from AT&T LTE fail.

Lisa Finch · 12 April 2013 - 06:47

iCloud won't load anything on any device... no mail, no contacts, no calendar... NOTHING! The site www.icloud.com is up, which is why the ping works, but the services are all down.

Marty Silbernik · 12 April 2013 - 06:30

iCloud has been down here in South Florida. Can't access email from iOS devices or my Macs. Can't log into iCloud with Safari or Firefox. I was able to send an email to another account of mine, but I cannot receive anything.

Erin Fiore · 12 April 2013 - 06:23

mail on my laptop completely down. on my iphonemail is coming in not sending out. (icloud/ @me.com in south florida. been down since @ 3am)

Marcia Mallare Robbins · 12 April 2013 - 05:33

Icloud down since 12 am last night... I can send but cannot receive... Annoying is right!

Barbara Lunsford Childs · 12 April 2013 - 05:31

I am on the East Coast (Georgia)... server is down for me also...
My last email was received at 1215 last night...

Grant Timothy Short · 12 April 2013 - 05:00

down in central US time between 2:40 am and now. error connecting to iCloud server... i've reported it several times. however, icoud server status is green, soo...??

Carol Fulton · 9 April 2013 - 19:12

iCloud will not accept my correct password... even after reset! Locked out of account and can't access email!

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