Icloud.com website not working? Is it down right now?

Icloud.com Server Status Check
icloud.com screenshot
iCloudWebsite Name:
www.icloud.comURL Checked:
Response Time:
Last Down:
Checking iCloud
Please wait while we check the server...
iCloud Website Status History
Icloud.com server report and response time

The above graph displays service status activity for Icloud.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
24.Jun.2016
23:457.24 ms. 
25.Jun.2016
02:278.1 ms.
25.Jun.2016
04:457.1 ms. 
25.Jun.2016
06:478.34 ms.
25.Jun.2016
09:2614.3 ms. 
25.Jun.2016
11:4911.2 ms.
25.Jun.2016
13:5114.05 ms. 
25.Jun.2016
15:53108.09 ms.
25.Jun.2016
18:0314.19 ms. 
25.Jun.2016
20:1012.48 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 23:07

We have tried pinging iCloud website using our server and the website returned the above results. If icloud.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access iCloud - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Icloud.com?
▼ YESTERDAY ...
Sidharth Kumar · 1 day 15 hours ago
· · Safari 9.1.1 on Mac

unable to open site www.icloud.comURL

▼ LAST 7 DAYS ...
Donna Eaton · 3 days 22 hours ago
· · Safari 9.0 on iPad

iCloud is currently unavailable

▼ LAST 30 DAYS ...
Jim Slattery · 10 June 2016 - 17:15
· · Internet Explorer 11.0 on Windows

I can access my idrive, but mail is not working

Dean Matthews · 4 June 2016 - 11:35
· · Safari 9.0.1 on Mac

Unable to download photos the last couple of days. I have found that 3 other people are experiencing the same problem. Photos aren't sent or recieved. Its a problem!

Jim Steckel · 3 June 2016 - 03:12
· · Firefox 47.0 on Mac

Thu, Jun 2nd evening - iCloud will not upload to the cloud using Photos. I cannot get access to my photos taken with my iPad Air from my Mac.

Christine Burke · 2 June 2016 - 21:24
· · Safari 9.0 on iPhone

I cannot connect to iCloud!

Geoff Smith · 2 June 2016 - 20:54
· · Safari 9.1.1 on Mac

down for me too

Alex Hudson · 2 June 2016 - 20:47
· · Chrome 50.0 on Windows

icloud is down for me and cannot access backups. infuriatng!

Alison Lamberd · 2 June 2016 - 20:21
· · Safari 9.0 on iPad

iCloud is down? Can't access any payment options?

Rachel Smith · 29 May 2016 - 16:02
· · Safari 9.0 on iPhone

My icloud is down also. After being on the phone with apple for awhile. They seem stumped:(

Adara Hepburn · 29 May 2016 - 11:08
· · Safari 9.1.1 on Mac

icloud mail is down

▼ LAST 6 MONTHS ...
Carol Waterhouse · 22 May 2016 - 04:58
· · Safari 9.0 on iPad

I have not received any iCloud mail since 13th May

Cheryl Hamilton · 21 May 2016 - 19:17
· · Chrome 50.0 on Windows

I am not able to access Icloud on computer and download photos from Iphone

Rebecca McKinnon · 17 May 2016 - 18:39
· · Chrome 50.0 on Windows

My email not syncing since 9:56EST this morning.

Barbara Ewing Meyer · 17 May 2016 - 14:52
· · Safari 9.1 on Mac

The phone numbers and old messages of a lot of my contacts are gone. What is going on?

Tommy Alderman · 16 May 2016 - 15:18
· · Safari 9.1.1 on Mac

mail down for a few days for me

Elsie Pie · 13 May 2016 - 16:05
· · Safari 9.1 on Mac

My icloud email was down for about six hours, but is now working again.

Greg Thredgold · 13 May 2016 - 15:54
· · Safari 9.0.3 on Mac

My ICloud is down since 7am this morning...

Helen Kay · 13 May 2016 - 15:43
· · Safari 600.1.4 on iPad

iCloud e-mail is still unavailable on iPhone, iPad and MacBook! HELP!

Christina McKean · 13 May 2016 - 15:24
· · Chrome 50.0 on Windows

What's up with Icloud? I'm unable to access my email via phone or computer.

Marlene Schuette Agnelly · 13 May 2016 - 15:17
· · Safari 9.0 on iPhone

Can't get email. Message says "Cannot Get Mail...iCloud currently unavailable". Last email received was 6:18 this morning. Ocean Springs MS

Leonidas Thomas · 13 May 2016 - 15:14
· · Safari 5.1.9 on Mac

I have had no iCloud mail come through since 5:30 PM yesterday... My other mail services are coming through OK. Waynesville, NC

Robert L Lapp · 13 May 2016 - 15:12
· · Safari 9.1 on Mac

iCloud email has been down since about 8:00 AM EDT...what's the story if anyone has one?

Frank Paris · 13 May 2016 - 14:59
· · Safari 9.1 on Mac

This ain't good. I can't do my job without this email system. Please don't tell me I have to go to another carrier!!!!!

Mark Goodman · 13 May 2016 - 14:58
· · Safari 9.1 on Mac

I am not able to access my mail through i-cloud on my phone or through my cmputer or through the i cloud website. what is going on? And when wil it be fixed?

Elizabeth Morgan · 13 May 2016 - 14:57
· · Safari 9.1 on Mac

no incoming since 5am MST

Jenny Lowhar · 13 May 2016 - 14:51
· · Chrome 50.0 on Mac

No incoming email since 6:44 EST.

Pete Eisenmann · 13 May 2016 - 14:47
· · Safari 9.1 on Mac

Service interuption for icloud mail.

Karen Mortimer · 13 May 2016 - 14:39
· · Safari 9.0 on iPad

iCloud is unavailable and iPhone and iPad and has been for over an hour

Annie Palmer · 13 May 2016 - 14:37
· · Safari 9.1 on Mac

icloud down?

Adrian Semerene · 13 May 2016 - 14:33
· · Safari 9.1 on Mac

iCloud Mail is down and not working on iPhone or iMac on 13 May 3:32 pm UK.

Sarah Morgan Karp · 13 May 2016 - 14:30
· · Safari 9.1 on Mac

Still: _startupfailed_Messagelist.LoadFailed.ServerError, Params: {"mailPartition":"p02"}

Mark Warren · 13 May 2016 - 14:19
· · Safari 9.1 on Mac

ilcoud is down and can't send or recive emails

Amy Kosh · 13 May 2016 - 14:19
· · Firefox 46.0 on Mac

I can't access iCloud emails as of 5/13/2016 10:20am EST

Peter Birch · 13 May 2016 - 14:16
· · Safari 9.1 on Mac

my icloud is down on imac, iphone and ipad

Mark Margetts-Smith · 13 May 2016 - 14:15
· · Chrome 50.0 on Windows

iCloud unavailable??? Not good

Mark Margetts-Smith · 13 May 2016 - 14:14
· · Chrome 50.0 on Windows

iCloud not working

Marianne Byrd · 13 May 2016 - 14:12
· · Safari 9.1 on Mac

keep getting a notice that my email is "currently unavailable".

Robert Last · 13 May 2016 - 14:06
· · Safari 9.1 on Mac

Cant believe they are say its only affecting 0.86% of users....

Melissa Wait Simmons · 13 May 2016 - 14:05
· · Firefox 46.0 on Windows

iCloud Mail is not loading

John Samuel · 13 May 2016 - 13:49
· · Chrome 46.0 on Windows

Still no icloud, what is happening?

Stephane Vercruysse · 13 May 2016 - 13:42
· · Safari 9.1 on Mac

icloud is down today since 8.15 am

Frank Kenna · 13 May 2016 - 13:23
· · Safari 9.1 on Mac

Apple is reporting their Email and Notes services are down, you can see it here: https://www.apple.com/support/systemstatus/ (I'm having the same issues)

Elsie Pie · 13 May 2016 - 13:18
· · Safari 9.1 on Mac

I spoke to apple earlier because I couldn't connect to icloud mail on either the apps or through the icloud website. They thought then that it was a problem with my account but have just called me to say that there is a global issue, with a lot of users affected and unable to connect to icloud mail.

Clive Talbot-Brown · 13 May 2016 - 13:13
· · Firefox 46.0 on Mac

Cannot connect to mail on any device iphone, ipad, imac, ibook either through a mail client or icloud website via browser

Ann Symonds · 13 May 2016 - 13:12
· · Safari 9.1 on Mac

my email has been down since 8:30 AM. When will it be fixed?

Julie Westbrook · 13 May 2016 - 13:06
· · Safari 600.1.4 on iPad

Unable to access iCloud email on any device

Gill Hunter Campbell · 13 May 2016 - 13:05
· · Safari 9.1 on Mac

I can't get iCloud mail to load online or through desktop app. Just keeps spinning.

Leonidas Thomas · 13 May 2016 - 12:48
· · Safari 5.1.9 on Mac

Can't access iCloud this morning on either desktop or iphone.

Meg French · 13 May 2016 - 12:46
· · Safari 9.0 on Mac

Cannot connect to Apple mail on any device. Says there is a problem connecting to iCloud. My phone gets my mail automatically & the last retrieval was at 8 this morning.

Elsie Pie · 13 May 2016 - 12:10
· · Safari 9.1 on Mac

I can't connect to apple mail

N'deye Mariama Diagne · 6 May 2016 - 09:08
· · Safari 9.1 on Mac

connection error for days on all devices. since May 2nd 2016 !!!

Lee Ann Lewin · 3 May 2016 - 23:17
· · Firefox 35.0 on Windows

connection error for days on all devices. really need to check my email.

Paul Cawte · 2 May 2016 - 15:21
· · Safari 9.1 on Mac

iCloud seems to be blocked by PT Telkom in Indonesia. I can access if I use VPN or use mobile - but can't access mail or app store if connected over normal fixed broadband. It has been like this for at least a few days

Erika Singer Burke · 25 April 2016 - 15:47
· · Chrome 49.0 on Mac

ICould is still down on 4/25 at 8:47AM PST.

Brandon G Huff · 15 April 2016 - 18:35
· · Safari 9.0 on iPad

My wife and I have both been unsuccessful in logging into iCloud for several days. We've tried at work As well as home; attempting on both wifi and Verizon LTE. The message we keep getting says "Verification failed. Cannot connect to iCloud server" ... Or some derivative thereof

María Ashley Nícole Clarkson · 15 April 2016 - 13:14
· · Safari 9.0 on iPhone

I'm having problems with my iCloud right now, it's not loading my pictures and it's not allowing me to go to my iCloud through my settings and it's saying iCloud is offline, when I have my data on and I have everything there it's just my allowing me to do anything with my storage

Jamie Whitehead · 11 April 2016 - 21:59
· · Chrome 49.0 on Mac

After updating my iphone 5 to iOS 9.3.1 last night (11/04/16 at approx 10:30PM NZ), icloud keeps giving me an error message and it just hangs at any attempt to sign in or view terms and conditions saying "unable to connect to server" or similar depending on what I'm actually doing.
It wont let me sign out, and when I try, it just hangs after entering my password.
I've turned it off and on countless times, the same with wifi, I've removed it from my iCloud find my iphone in the hopes it'll prompt me to rejoin, or try to initiate it myself, all with no joy.
For some reason, wifi will not work both at home or at work. so that means if I want to use any app that requires an internet connection, then I'll have to use cell data. Not ideal...
I normally wait a while to update, because of this kind of issue, but it also happend last time I updated.

Andrew Wheeler · 2 April 2016 - 16:06
· · Chrome 49.0 on Windows

Pages and Numbers still revert me back to the sign in page when opening on iCloud from PC, and Notes still comes up with an error message. Come on Apple sort this out or I may have to start using Microsoft's One Drive if this isn't corrected soon, and my next tablet won't be an iPad.

Garmani Maw · 1 April 2016 - 19:30
· · Firefox 45.0 on Windows

Connection Error
iCloud encountered an error while trying to connect to the server.

Tess Coody · 30 March 2016 - 16:28
· · Chrome 49.0 on Windows

icloud is unavailable and not responding. Austin INternational Airport

Andrew Wheeler · 29 March 2016 - 16:45
· · Safari 9.0 on iPad

When accessing the iCloud website from my PC the Calendar app works, the Notes app comes up with an error message and Pages and Numbers just revert me back to the sign in page when I try to open them up. Everything worked fine until I updated my iPad to OS 9.3. Is this just coincidence?

Caroline Sims · 28 March 2016 - 12:12
· · Chrome 49.0 on Windows

I cloud is freezing when i try to click on photos

Tal Baron · 8 March 2016 - 09:48
· · Internet Explorer 10.0 on Windows

what a letdown ! cannot open my mail from my pc
icloud sucks !

Jeff Harris · 2 March 2016 - 20:32
· · Safari 9.0 on Mac

Mail is dead, Jim, on my wife's acct, but working fine on mine. We use two different mail servers, so one of them is borked (p04 is the culprit)

Dianne Williamson · 24 February 2016 - 16:14
· · Safari 9.0.3 on Mac

I've been trying to back up my iPhone 5c and iPad mini since 8pm last night. Keep getting messages that they can't back up now.

David Barrow · 14 February 2016 - 09:26
· · Chrome 48.0 on Windows

I am totally pig sick of our national lottery it is a joke of a system the rubbish latest arrangements is putting me seriously off and many other people we have to boycott it bring back Sir Richard Branson and his team he would bring on board some level of sensiblity and order

Ismo Mattila · 7 February 2016 - 22:23
· · Safari 9.0 on iPhone

Mails havent been able to be sent for the last few days. Same problem on all ios and osx devices.

Robin Maxfield · 3 February 2016 - 23:42
· · Safari 9.0.3 on Mac

emails not arriving even though verified as sent, opened mail and it was empty- had to restart, problems synching..all of sudden my entire address book has duplicates

Marie Martin · 31 January 2016 - 02:33
· · Safari 9.0.2 on Mac

iCal not syncing all day. Entries remain in iPhone where I entered them. Nothing on other devices.

Lea Matilde Holm · 30 January 2016 - 22:16
· · Chrome 48.0 on Windows

I'm trying to back up my phone but first it stayed at 1 min remaining for 2 hours and now it won't let me log in

Traci Bender · 25 January 2016 - 02:48
· · Safari 9.0.1 on Mac

Hello having an issue logging into my icloud account not sure what the issue is when I log in all it does is show a small cirlce spinning

Christie Herrera · 31 December 2015 - 06:02
· · Chrome 47.0 on Windows

my daughters icloud is saying that it cannot reach the server? its not letting her do anything on her phone

▼ MORE THAN 6 MONTHS AGO ...
Penny Browning · 10 December 2015 - 10:46
· · Safari 9.0.1 on Mac

mail is down today and yesterday, is there anuything I can do to improve it?

Bernzkie Bern · 22 November 2015 - 18:44
· · Chrome 46.0 on Windows

cannot sign in to icloud either (philippines) either via web or via phone. Cant even register and set up my email account

Brooke Boyd · 18 November 2015 - 16:40
· · Safari 9.0 on iPhone

When I go to try and access my iCloud and storage manager is say no info. I can't get in because where you tap on your email it said I'm signed in online or another device and I've signed in to either. I changed my password just in case but no luck. When you try to manage storage nothing is available. When I try to but more storage just to check it says it can't connect to iCloud. Anyone else here in North America have this issue?

Edi Matzel · 18 November 2015 - 04:28
· · Internet Explorer 11.0 on Windows

icloud.com reports error "An error occurred while processing your request.
Reference #97.5f34d417.1447820626.33c75c5e"

Betty Simms · 18 November 2015 - 04:23
· · Chrome 46.0 on Windows

Keep getting "icloud has stopped responding" or "problems with server" messages when trying to sign in to icloud in Texas.

Rhea Hirshman · 18 November 2015 - 04:07
· · Safari 9.0.1 on Mac

Apple Mail not working and iCloud not accessible here in southern New England.

Rider Road · 18 November 2015 - 03:59
· · Safari 9.0.1 on Mac

iCloud mail and website have stopped working and will not accept logins

Stuart J Rogoff · 29 October 2015 - 05:58
· · Safari 9.0 on iPhone

Mail app upgrade moving at snails pace and then freezes up on force quit. Piece of crap program. Same with photo app - worse than iPhoto. Safari is the other crappy program. All the apple engineers should be fired for the crap we are stuck with.

Julian Cartwright · 21 October 2015 - 18:43
· · Safari 9.0 on iPad

So i cloud is down.no emails.phoned Apple.on the phone for a hour and a half.still no emails.

Giorgos Kyropoulos · 20 October 2015 - 04:59
· · Safari 9.0 on Mac

cannot connect to icloud. I delete the account and after that cannot recconect. Proxy problem it says. Any idea???

John Mark Painter · 20 October 2015 - 00:18
· · Safari 9.0 on Mac

Then I deleted an email on my phone and it was deleted on my desktop

John Mark Painter · 20 October 2015 - 00:17
· · Safari 9.0 on Mac

Interestingly..I logged into icloud.com and immediatley got an email alert that My Apple ID was used to sign in to iCloud.
So it isn't completely dead

Osman Fatih Aysu · 19 October 2015 - 23:47
· · Safari 9.0 on Mac

It says there is a problem with my apple id and input my keys and still not working

Ingrid Campbell-Cassidy · 15 October 2015 - 00:17
· · Safari 9.0 on iPhone

Yes ever since I downloaded the upgrade on my iPhone 6 I can't access mail or backup to iCloud. My Apple ID seems to have vanished as well.

Stella Thompson · 13 October 2015 - 19:22
· · Safari 9.0 on iPhone

Is iCloud totally down for an iPad today tried to log in using my iCloud username password, it just keeps saying cannot connect to server aaarrrggggg

Hassan Alkhawajah · 13 October 2015 - 08:36
· · Safari 9.0 on iPhone

I can't back up my iPhone6 to iCloud since ios9 update, tried every thing, no use!!!

Mark Adelsperger · 2 October 2015 - 18:20
· · Internet Explorer 11.0 on Windows

I keep getting this error message:
"Can't load settings. There was a problem loading the applicaqtion."

Dynah Thirst · 1 October 2015 - 23:08
· · Safari 9.0 on Mac

Keep getting this error message when trying to refresh Calendars: The connection with server p01-caldav.icloud.com has been closed. Try again later.

Jason Jacobson · 1 October 2015 - 14:19
· · Chrome 45.0 on Windows

Cannont connect to icloud servers. Keeps asking for my Apple ID password then won't take it even though I know it is correct.

Graham Follett · 1 October 2015 - 07:28
· · Safari 8.0 on iPad

Big problems with iCloud. We cannot get anything. Continual error reports on email (mobile and iMac). Cannot log into iCloud account. Cannot watch purchased TV series on smart TV (or anything). Cannot get into iTunes Store at all. Apple is broken altogether where we are concerned.

Dynah Thirst · 30 September 2015 - 20:23
· · Safari 9.0 on Mac

Can't sign in to icloud.com. Keep getting an error message saying icloud server cannot be connected. Calendar and Reminders won't sync to desktop, either.

Janet Baumgartner · 26 September 2015 - 02:23
· · Firefox 40.0 on Mac

i cannot send or receive email using my icloud mail on my mac. i can on my ipad.

Paul Francis · 28 August 2015 - 06:56
· · Safari 8.0 on iPad

I've tried to access my account on three different platforms and none of them work

Jim Fitzgerald · 2 June 2015 - 15:26
· · Chrome 43.0 on Windows

Signing into icloud on chrome "icloud encountered an error while trying to connect to the server"
iphone "Cannot Get Mail, the connection to the server failed."

Panos Tsapralis · 21 May 2015 - 08:15
· · Safari 8.0.6 on Mac

Apple's service status report (http://www.apple.com/support/systemstatus/) has just been updated, indicating that there is a disruption of several iCloud-related services since 09:20 AM EEST approximately.

Alan Williams · 21 August 2014 - 12:00
United Kingdom · TalkTalk · Opera Next 23.0.1522.77 on Mac

I'm pleased I found this page, as I thought it was just me. iCloud is down right now. It seems like a common problem

Elsie Pie · 21 August 2014 - 11:49
United Kingdom · BT · Safari 7.0.6 on Mac

So they've finally acknowledged it on their system Status page. http://www.apple.com/support/systemstatus/

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