website not working? Is it down right now? Server Status Check screenshot
HumanaWebsite Name:
www.humana.comURL Checked:
Response Time:
Last Down:
Checking Humana
Please wait while we check the server...
Humana Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
20:4712.18 ms. 
03:5711.92 ms.
11:5435.29 ms. 
16:1435.83 ms.
19:4314.1 ms. 
04:0912.56 ms.
18:0941.47 ms. 
23:5312.55 ms.
08:289.98 ms. 
14:5816.75 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:47

We have tried pinging Humana website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Humana - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Janet Doyle Folan · 1 August 2016 - 00:17
· · Safari 9.0 on iPad

Humana won't let me update. Says it's not compatible with my iPad......that's weird.....I already have the app. It just won't let me do the update !!! Grrrr

Janet Doyle Folan · 1 August 2016 - 00:15
· · Safari 9.0 on iPad

Not working here in boston, mass.

Elizabeth Price · 12 July 2016 - 05:06
· · Safari 9.0 on iPad

Having issues logging in via mobile

Barbara Koch McGee · 11 July 2016 - 03:48
· · Firefox 47.0 on Windows

It has been down for me for 3 days.

Mike Guiltinan · 19 February 2016 - 18:08
· · Chrome 46.0 on Windows

Can't sign in to Humana website. There is a message saying they are performing maintenance and "Please try again soon." I wonder what they mean by soon.

Janice Walters · 19 February 2016 - 17:37
· · Chrome 48.0 on Windows

Humana Systems are down No help for expidited URGENT drug appeals. Why do insurance companies practice medicene.

Suzanne Sloan · 6 January 2016 - 16:36
· · Firefox 43.0 on Windows

I'm already registered with Humana...but when I go to try to sign up for the Humana mail order pharmacy and click on it, it keeps telling me that my" session is over or that I haven't logged in".

Donna Waldheim Suto · 4 January 2016 - 22:37
· · Safari 8.0 on iPad

First time using Humana, on phone for over an hour, then they cut me off. Now can't get through to anyone, system down, can't pay bill, can't get my prescriptions, can't go to doctor. Very frustrating, been dealing with this for 3 days.

Carol Nelson · 4 January 2016 - 21:20
· · Internet Explorer 11.0 on Windows

Humana cannot even take calls and assist you. . I have a drug order that is incorrect and they cannot take the information to correct it. Now that is rotten service !

Melissa Durley · 4 January 2016 - 21:05
· · Chrome 47.0 on Android

Finally got logged in after try for an hour. Cant pay bill, cant acess any of my information. Tried calling and there phone systems arent even working right.

Britty Jones · 4 January 2016 - 20:49
· · Chrome 47.0 on Android

Cant log in. Just loads and loads

Faith Holton · 4 January 2016 - 20:23
· · Chrome 47.0 on Windows

I cannot get logged on to either the Humana website or the Humana Vitality website. (Using Google Chrome)

Paul Mac · 4 January 2016 - 20:11
· · Chrome 46.0 on Android


Paul Mac · 4 January 2016 - 20:07
· · Chrome 46.0 on Android

Welcome to 2016! Can you guess what company's customer service cannot access ANYTHING regarding customer accounts? Nor, do they have an estimate on when those systems will be up again!


Camille Rene' Nesbitt · 29 November 2015 - 18:05
· · Chrome 46.0 on Windows

it is down, server problems so i cannot pay my bill

Christina Taylor · 14 October 2015 - 16:16
· · Firefox 41.0 on Windows

I can log in but everything for Humana Vitality is Down:(

Becky Fisher · 23 September 2015 - 00:55
· · Chrome 45.0 on Mac

same here

Lanny Lee · 27 August 2015 - 18:05
· · Internet Explorer 11.0 on Windows

4 calls person told me for last 3 days computer is being reset 8/27/2015

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.