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HTCdevWebsite Name:
htcdev.comURL Checked:
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Last Down:
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HTCdev Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
03:256.81 ms. 
17:005.99 ms.
03:520 ms. 
08:315.78 ms.
10:475.39 ms. 
14:285.85 ms.
02:285.71 ms. 
01:075.32 ms.
14:035.75 ms. 
04:225.78 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:51

We have tried pinging HTCdev website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access HTCdev - Troubleshooting Instructions

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Browser Related Problems

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Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Sobe Sambath · 27 June 2014 - 17:56
United States · Time Warner Cable · Chrome 35.0 on Windows

htcdev login is looping login.

Bhavani Shankar · 22 April 2014 - 05:51
India · Bharti Broadband

htcdev will log me in, then log me back out before i can download my bootloade plz help me

Fabian Stark · 15 October 2013 - 10:15
Germany · Kabel Deutschland

Never ever again HTC!!

Vamsi Krishna · 15 October 2013 - 08:11
India · Vainavi Industies

How come a dev site is down for one hole day..

Road Safety · 28 August 2013 - 03:41
Singapore · StarHub Cable Vision

it took me hours to do the unlock bootload steps and what do i get at the end? No reply for the last code.wasted my time. Lousy service. With such lousy service it is not surprising that htc is going downhill and soon will be out of business. What a joke

Scott Morrison · 26 August 2013 - 11:03
United States · AT&T U-verse

this sucks still no email with bootloader unlock code

Deshavrne Johnson · 18 June 2013 - 00:10
United States · AT&T U-verse

log me in then log me out fix it i want my bootloader

Ryan Morel · 17 June 2013 - 09:45
United Kingdom · BT

Its been down since about 12pm today!

George Her · 17 June 2013 - 06:54
United States · Comcast Cable

Should have check this out before updating my 3.4 kernel on my One S. :(

John Vincent Nunez · 17 June 2013 - 04:09
Philippines · Philippine Long Distance Telephone down again june 17, 2013

Ian Paddock · 15 May 2013 - 13:07
United Kingdom · Cable & Wireless UK P.U.C.

i cant log into htc dev to bootloader tried for 3 days now whats going on im in glasgow so is the site keeps going back to the log in page even though my details are correct anyone else having the same problem

Jon Shaner · 12 April 2013 - 17:30
United States · AT&T Wireless

I cant unlock my htc one x+ gives me a time out error when I refresh it sais the token is to long I no its not

Lukas Gywachius Kardelis · 19 March 2013 - 05:19
Norway · UNINETT, The Norwegian University & Research Netwo

cant you make it up for at least few hours per day?? people need you for the love of GOD

Daniel Rowark · 25 February 2013 - 18:52
United States · Clear Wireless

this is retarded. I have the most inactive active account which has taken a week to get up and roll'n. One problem down and bootloads more to go apparently WTF!! This is criminal. Enough is enough, I'm fukn done with htc

Braden Wolfe · 6 February 2013 - 14:01
United States · Time Warner Cable

Registering on HTCDev says a comformation email has been sent. Tried 4 emails. None, not in spam or anything. I know its a huge issue with many people, but according to the @HTCDev twitter feed, its up as of yesterds. Uggh... help me! I just want bootloader... :(

Moinuddin Ahmed · 5 February 2013 - 12:58
Canada · Distributel Communications

this website is annoying as hell htc dev. Devs having so bad server man really?

Moinuddin Ahmed · 5 February 2013 - 10:59
Canada · Distributel Communications

can't register in htc dev. Says server is restricted and needs id n password. I am not registered yet so wth is that??

Stephen Mouring · 25 January 2013 - 16:37
United States · Comcast Cable

Was able to unlock. Successfully received email. System appears to be up for the time being. :)

Rich Lambourn · 25 January 2013 - 08:11
United Kingdom · PlusNet Technologies

Hello, I’ve been following guides to root my phone and put a custom ROM onto it. I had no experience in doing this so I thought I would follow guide and was stupid enough not to back up the original ROM along with not reading up properly on what I was about to do...
The problem I’m having is after putting the custom ROM which was ViperX3.2.0 The phone just stays stuck on the HTC one Tm with beats audio and keeps resetting it self, anyway i can fix it? or have i bricked it.
I've cleared the cache and that don’t seem to work. if there is a way to get the original ROM & put it on there I would be happy to hear about it. I’ve caused enough damage for one day. or just a way out of it
Many thanks, Rich

Sergio Oduardo · 24 January 2013 - 17:28
United States · Comcast Cable

Well after trying for 4 days to get my unlock code the new message that I am getting is this: You have exceeded the allowed page load frequency. What gives??

Sam Al Areqi · 24 January 2013 - 16:33
Yemen · Public Telecommunication Corporation

with those crappy servers htc gonna lose its reputation. 2 days trying with sucsessfully sending tokens but nothing just showed up.. i registerd with many emails & checked 'em up milion times but >>>

Greg Morgen · 24 January 2013 - 15:29
United States · Time Warner Cable

This is really embarrassing - It is 7:30 AM Taiwan time so maybe someone will look at this soon.

Jaswinder Singh · 24 January 2013 - 14:12
Canada · Telus Communications

it takes 10 mins to submit & no email so far... tried 10-15 times.

Marcel Hochheim · 24 January 2013 - 11:22
Germany · Vodafone DSL

i "ordered" my token 1000 times now... still no email... damn >:( f**k htc...

RoManiac Rockerson · 24 January 2013 - 11:11
Romania · RCS & RDS

Lost count of how many times I've "successfully submitted" my token...

Robert Pomponio · 24 January 2013 - 08:49
United States · Charter Communications

Wow, im gonna consider myself lucky, i received my email containing the unlock bin about 8 pm cali time last night. keep in mind i resubmitted my token about 50 times. literally. good luck guys, hope you get your email soon!

Tanner South · 23 January 2013 - 15:32
United States · Verizon FiOS

no email yet concerning unlock key, they told me that the site is still undergoing maintenance

Rich Lambourn · 23 January 2013 - 13:53
United Kingdom · PlusNet Technologies

Something I thought should take 5 minutes to do has taken 3 days... From the looks of it, no good news yet... :(

Dave Robinson · 23 January 2013 - 13:17
United States · Time Warner Cable

Dear HTCdev: I have seen the replies to wait 48 hours. What you need to do is post a temporarily down message until its fixed... we're all going through 10 steps to find out it's still not fixed... we're mad because it's wasting our TIME

Jeff Kimani · 23 January 2013 - 12:09
United States · Charter Communications

Dear Jeff kimani, Thank you for contacting HTC technical support. Jeff, we understand how important the bootloader is for you. Regarding your question, our developers are currently aware of this error, and are working diligently on a resolution. In the interim, please attempt the process again in 24-48 hours. I apologize for the inconvenience, and look forward to a prompt resolution.

If you need further assistance please reply this message. As always, it was my pleasure to assist you. Feel free to visit us at for important information about HTC, or contact us by phone at 1-866-449-8358 between 6am to 1am EST, 7 days a week for your convenience. Have a nice day!

If this answers your comment or question, please click here to complete the process. To submit another comment, please click here. Sincerely, The HTCDev Team

That's the email they just sent me...

Dyshawn Classick · 23 January 2013 - 12:06
United States · Time Warner Cable

This is just absolutely ridiculous! Then HTC wonders why they are losing.

Jeff Kimani · 23 January 2013 - 11:38
United States · Charter Communications

Thanks Robert, they need to fix this mess quick... I wish there was another way to unlock the bootloader. Let me know if you get anything & I will also do the same. In the meantime, guess all we can do is keep re-submitting... smh

Shane Williams · 23 January 2013 - 11:33
United States · Time Warner Cable

ok wow i thought i was doing something wrong. some please heads up once email starts sending

Robert Pomponio · 23 January 2013 - 11:32
United States · Charter Communications

@Jeff No email yet... still playing the "hurry up and wait!" game...

Jeff Kimani · 23 January 2013 - 11:23
United States · Charter Communications

Has anyone had any luck getting an email with the unlock token???

Mircea Dragomir · 23 January 2013 - 10:20
Romania · UPC Romania SRL

htc dev are a fucking bulsshit, i wait to repaire the website from 4 days, finnaly submitted successfully but not any email?! I hope they will resolve that soon, i have few HTC and i cannot unlock, very very badly after service

John Baker · 23 January 2013 - 09:53
United States · Verizon Business

Yeah it has started saying token submitted successfully now but the email hasnt been sending... i hope i dont end up with 7890897 emails from them once they fix it

Norberto Clemente · 23 January 2013 - 09:37
United States · Comcast Cable

Link submitted successfully. Crappiest website I've ever seen. Unbelievable, never thought HTC would offer such a crappy service. Btw, I've been trying since yesterday, I think I tried it like 40 times until it worked.

John Baker · 23 January 2013 - 09:33
United States · Verizon Business

I would just resubmit every once in a while until they get it fixed because the email only takes a few seconds to go through when it is working properly

Adam Bowler · 23 January 2013 - 09:21
United States · Comcast Cable

What's the consensus; keep submitting the token or just wait it out for the email?

Robert Pomponio · 23 January 2013 - 08:38
United States · Charter Communications

@ Rich Lambourn Thanks for your response, i resubmitted but nothing yet, as soon as i get something ill be sure to chime in here. if any of you guys get one, let us know please. thanks guys

Adam Bowler · 23 January 2013 - 08:22
United States · Comcast Cable

Same boat. "Submitted successfully" but no email... At least it FEELS a little like progress.

Rich Lambourn · 23 January 2013 - 08:19
United Kingdom · PlusNet Technologies

@Robert Pomponio - Nope still haven't got anything from them.... as soon as something goes right something else goes wrong... First error 173 now no email from HTC The site has been down for a good 5 days...

Robert Pomponio · 23 January 2013 - 08:12
United States · Charter Communications

Has anyone received an email and succesfully unlocked yet? im waiting for a damn email...

Rich Lambourn · 23 January 2013 - 06:31
United Kingdom · PlusNet Technologies

Been trying for the past 3 days... Token Submitted Successfully! You've been sent an email with your unlock key as a file attachment. Please review this email for further instructions and a link to complete the Bootloader process. Still haven't got email... WHY! Maybe I'm just impatient

Aiman Ali Dvbmaster · 23 January 2013 - 05:25
Pakistan · Pakistan Telecommuication

F#!k you HTC, HTC is not caring about its customer, is being down for the last 4 days, F#!k HTC

Jaideep Madaan · 23 January 2013 - 00:23
India · ApnaTeleLink

Success !! A tip for every one Trying .. Once Logged in, you are getting 173 error. Stick on to this page and keep pressing try again and submit token till you get on :

Jaideep Madaan · 23 January 2013 - 00:17
India · ApnaTeleLink

@Rick : Just got the unlock Token.. AAhhh.. Finally After 3 Days.. Woooh

Rick Casto · 23 January 2013 - 00:15
United States · CenturyLink

I just stayed on it until I finally got through- the site was uber slow though- very frustrating...

Jaideep Madaan · 22 January 2013 - 22:12
India · ApnaTeleLink

@Tarang Desai : Hi, I ve been trying to do that since 2 days.. no luck : ( :( HTC Dev Sux Big Time..

Rick Casto · 22 January 2013 - 21:56
United States · CenturyLink

How does a company know for tech have such a shit server and site? LOL

Tarang S Desai · 22 January 2013 - 20:06
India · BSNL Trying this i am able to submit token succesfully.. But didnt recd any mail... For unlock bin... Plz help any1

Yousef Arman · 22 January 2013 - 17:23
United States · Comcast Cable

@ Adam, ive tweeted several times to no avail. hopefully they fix this ASAP, my 14day window to return is running out :(

Adam Bowler · 22 January 2013 - 17:22
United States · Comcast Cable

Anyone tried tweeting the HTCdev twitter account. I've had no luck, but that account's been silent for 4 days now... Might be worth making some noise there though, just sayin'

Robert Pomponio · 22 January 2013 - 12:37
United States · Charter Communications

Mahn... this is so annoying, 2 days strait clicking the damn retry button... error 173 blah blah blah...

Stephen Mouring · 22 January 2013 - 12:14
United States · ANS Communications

Got a response from their support team. They say they are aware of the issue and are trying to fix it. They said 24 to 48 hours should do it...

Yus Mie · 22 January 2013 - 11:44
Malaysia · Telekom Malaysia Berhad

Htc developer is totally the worst ever server and for me this is not fair for us whose paid a lot for their flagship hp and then got nothing for support. 3 day trying and its hard to reach last process and at the end error process 173 appear. Htc is great device but lack of support is to bad for their reputation...

Yousef Arman · 22 January 2013 - 11:26
United States · Cbeyond Communications

Yeah this is a joke. over 48 hours seriously HTC?! Motorola and most other compaines have such a simple process... you guys suck

Adam Bowler · 22 January 2013 - 11:23
United States · Comcast Cable

Worst website I've delt with in a long time. Error 173 just like everyone else.

Jaideep Madaan · 22 January 2013 - 10:30
India · ApnaTeleLink

Wonder even HTC knows about it or not ...Crap.. I ve been tryring since 2 days.. Same 173 Error... Bloody Hell HTC come on

Stephen Mouring · 22 January 2013 - 09:44
United States · ANS Communications

Down last night and this morning for me. Either page times out, or getting Error 173 when trying to unlock bootloader. Tweeted at HTCDev for timeline for a fix.

John Loong · 22 January 2013 - 09:32
United States · EGIHosting

When will this site be up? I've been getting error 173 every time I succeeded in loading the site..

Yus Mie · 22 January 2013 - 09:19
Malaysia · Telekom Malaysia Berhad

3 day for nothing. What went wrong? Are nobody in htc knowing bout this? i think this problem is more then 3 months and getting worst now...

Yousef Arman · 22 January 2013 - 08:35
United States · Cbeyond Communications

Same here.. error 173 its been over 24 hours now. so frustrating.

Robert Andersson · 22 January 2013 - 06:21
Åland · Alands Datakommunikation Ab

srsly been trying to reach this site for days and when i am able to do it i get the error 173... this site sucks

Jaideep Madaan · 22 January 2013 - 04:19
India · ApnaTeleLink

Ahhh !! 173 173 173... Sick of It Now.. Come On HTC.. What is This Rubbish ?

Dylan Ungerer · 22 January 2013 - 00:21
United States · AT&T U-verse

been refreshing repeatedly for the past 4 hours. IF i can even get it to even load i keep getting error 173. just an update for everyone. and to save you the trouble of hours of digging its a website related issue. yesterday HTC said to give them a day or two to straighten things out since they just recently got their site back up

Luz Juliana Palos-Charles · 19 January 2013 - 05:55
United States · Time Warner Cable

It has been down for over an hour!?! What if I was having a heart attack at home and couldn't call anyone just like I can't call right now!! Screw Sprint and HTC!!!

Stirling Moss · 30 November 2012 - 09:39
Philippines · SkyBroadband

it keep on logging m out by itself smh

Dan Carpenter · 1 November 2012 - 09:27
Australia · TPG Internet Pty.

Seems to still be down for me. wait nah its just laggy as shit

Noel C Grierson · 1 November 2012 - 06:04
United States · Comcast Cable

its now 9:03 am eastern time some one tell me if the site is down please

Yuvaraj Narayanan · 1 November 2012 - 04:57
India · Wireless Solution India

when ever i try to connect tis site its connect very late and error occures pls solve tis issue ASPS

Ben Wright · 30 October 2012 - 02:16
France · Free SAS

Down, but I managed to get my code and unlock. Its not really down, just really really laggy..

Mystik Al · 30 October 2012 - 02:16
United Kingdom · Virgin Media

all i get is "Site Error: Unable to Load Site Preferences; No Preferences Found"

Jeremie Keable-Cote · 29 October 2012 - 15:00
Canada · Distributel Communications

"I can log in but can't unlock my bootloader (cannot send me the email with the files)" -- Same here.

Marcos Gabriel Pavelek · 29 October 2012 - 12:15
Argentina · Telefonica de Argentina

I can log in but can't unlock my bootloader (cannot send me the email with the files)

Kate Bruno · 19 September 2012 - 18:35
United States · Wildblue Communications

htcdev will log me in, then log me back out before i can download my bootloader.

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