website not working? Is it down right now? Server Status Check screenshot
FasthostsWebsite Name: Checked:
Response Time:
Last Down:
Checking Fasthosts
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Fasthosts Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
14:2377.19 ms. 
19:1980.5 ms.
23:0176.2 ms. 
08:2079.89 ms.
15:3077.43 ms. 
04:3176.68 ms.
08:4377.24 ms. 
09:2178.13 ms.
14:1277.66 ms. 
20:4877.94 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:42

We have tried pinging Fasthosts website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Fasthosts - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Linda Rostron · 26 July 2016 - 12:39
· · Chrome 49.0 on Windows

Problems again. Emails not coming through again today, same yesterday. Anybody else having problems in this area?

Mike Warstat · 26 July 2016 - 10:13
· · Safari 9.1.2 on Mac

Third month in a row that we have lost email service for prolonged periods. This happened in May for a full day, then again 3 weeks in a row in June and again now for nearly two days this week (25th & 26th July). They need to sort this issue out, I need a reliable service and will be moving everything I have with them the next time this happens.

Peter Krall · 24 June 2016 - 16:29
· · Firefox 47.0 on Windows

seems to me that fasthosts site and my VS is down right now.

Ron Douglas · 15 June 2016 - 15:48
· · Firefox 47.0 on Windows

Customer of mine uses Fasthosts for internet access. Has now been on it's backside for over 24 hours, with support being totally uninformative and useless. Wanted us to sign in on the website to collect some information. What part of 'internet access is down' did they not understand!

Charles White · 11 May 2016 - 03:25
· · Chrome 50.0 on Windows

Email is regularly down, causing pissed of customers due to lack of response. It was down yesterday for pretty much the whole day and its down again today. Lack of response from support, and often blagged off being told our email settings are "out of date". May have to look elsewhere for a new provider.....we have a reseller package although we dont resell...purely because we have three of four domains hosted. Really not good service.

Craig Chapman · 4 May 2016 - 10:29
· · Chrome 50.0 on Windows

Fasthosts down again!!! Happening regular now and seriously affecting my business revenue. Their support staff are completely useless, never admit that there is an issue and have no clue how to provide proper technical support. Time to move to better provider.

James Nolan · 4 May 2016 - 09:27
· · Safari 9.0.3 on Mac

Constant email problems. Looking to move all our business hosting and email accounts.

Mike Hudson · 13 October 2015 - 16:13
· · Chrome 45.0 on Windows

" is UP and reachable." Nonsense - it's still down,,,

Mike Entyce · 13 October 2015 - 15:57
· · Chrome 45.0 on Windows

My website is down 6 times a day on avarage...

Sarah Willoughby · 12 October 2015 - 20:25
· · Safari 8.0.6 on Mac

I have two sites down?

Ed Edswim · 3 February 2014 - 10:10
Hungary · UPC Hungary

Our sites are still down, what is going on Fashost??? Plesk panel is not accessible either. Absolute crap.

Ben Leete · 4 January 2014 - 11:24
United Kingdom · Sky Broadband

For a web services company to not have built in enough redundancy to even keep their status page online is unforgivable. After the hacking debacle and now this I now seriously doubt Fasthosts reliability.

Karl Hartland-Marsh · 4 January 2014 - 10:15
United Kingdom · Kcom

My server is still down! Awful service and communication

Jason King · 4 January 2014 - 05:42
United Kingdom · BT

Our sites are still down... need updates, keep checking twitter :-(

Lucy Passmore · 4 January 2014 - 04:13
United Kingdom · Andrews & Arnold

My email hasn't been working since about 9am.

Roderick Blakeman · 4 January 2014 - 03:47
Russia · OJSC Rostelecom

Fasthosts Support @FHTechTeam 11m

Some customers will now have their services back. We'll share the ETA for all others ASAP. Incident details will be released after analysis

Karl Hartland-Marsh · 4 January 2014 - 03:37
United Kingdom · Kcom

What am I paying £150 per month for? over 300 customers with sites down. No notices or apologies. thanks Fast Hosts!

Ian Lawson · 4 January 2014 - 03:00
United Kingdom · BT

So much for having an uninterruptible power supply! Come on "fasthosts" get a wriggle on and fix it! Fortunately the website is still up

Ian Goffe · 4 January 2014 - 02:28
United Kingdom · Sky Broadband

Their twitter feed is now saying power failure, but working on it.

Mark Wragg · 4 January 2014 - 02:22
United Kingdom · BT

looks totally dead still

Jonathan Carr · 4 January 2014 - 02:14
United Kingdom · TalkTalk

down for me to. Cannot access email or my website. Nothing on their Twitter feed either to explain.

Jason King · 4 January 2014 - 01:56
United Kingdom · BT

Been down since 00:00 GMT :-( no one answering the telephone...

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