Connect.garmin.com website not working? Is it down right now?

Connect.garmin.com Server Status Check
connect.garmin.com screenshot
Garmin ConnectWebsite Name:
connect.garmin.comURL Checked:
Response Time:
Last Down:
Checking Garmin Connect
Please wait while we check the server...
Garmin Connect Website Status History
Connect.garmin.com server report and response time

The above graph displays service status activity for Connect.garmin.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
10.Feb.2016
20:126.58 ms. 
10.Feb.2016
22:197.1 ms.
11.Feb.2016
00:376.91 ms. 
11.Feb.2016
02:516.79 ms.
11.Feb.2016
05:107.56 ms. 
11.Feb.2016
07:277.35 ms.
11.Feb.2016
09:2911.39 ms. 
11.Feb.2016
11:436.98 ms.
11.Feb.2016
13:537.87 ms. 
11.Feb.2016
16:059.29 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 17:04

We have tried pinging Garmin Connect website using our server and the website returned the above results. If connect.garmin.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Garmin Connect - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Connect.garmin.com?
▼ LAST 12 HOURS ...
Mihai Dogaru · 7 hours 2 mins ago
· · Firefox 43.0 on Windows

Well ... it hasn't been working for 4-5 days. It keeps telling me: Sorry, our site is temporarily down for maintenance.
Please check back soon."
What shal it be done?!

▼ YESTERDAY ...
Mary San Agustin Rosal · 1 day 16 hours ago
· · Safari 9.0 on iPhone

I have been trying to log in all day. It keeps prompting me to sign in then I can't be redirected. I have a few more days to decide if I want to return this.

Daniel Cherry Rice · 1 day 22 hours ago
· · Chrome 48.0 on Windows

Still can't log in to modern. the old dashboard works.

▼ LAST 7 DAYS ...
Nicolae Barsan · 2 days 4 hours ago
· · Chrome 48.0 on Android

I couldn't login for the last 18 hours :(

Gretchen Brendel Mann · 3 days 3 hours ago
· · Chrome 48.0 on Mac

Second day that I'm unable to sign in.

Barb Deslippe · 3 days 11 hours ago
· · Internet Explorer 11.0 on Windows

cannot connect all day

Sandy Flietstra · 3 days 14 hours ago
· · Chrome 48.0 on Windows

I haven't been able to since my Vivofit 2 all day. I can sign in to the web site, but I can't sync the Vivofit. :(

Julie Beth Rubin · 3 days 15 hours ago
· · Chrome 34.0 on Android

I've been trying to sync my vivofit 2 all day and it won't work.
So I uninstalled the app from my Galaxy s5 and reinstalled it , now I can't even log I to my acct.
I got system error can't connect , now nothing.
When will this be fixed?

Gretchen Brendel Mann · 3 days 17 hours ago
· · Chrome 48.0 on Mac

Come on, Garmin. Don't force me to binge eat just because you've been down all day. LOL

Abbey Santoro · 3 days 17 hours ago
· · Firefox 43.0 on Windows

Still can't log in. Been waiting since around 130 this afternoon. Tried logging out and I cant even log back in.

Andrea Levario · 3 days 19 hours ago
· · Firefox 43.0 on Mac

Down since 9am; now showing 'currently unavailable'

Joe Sforza · 3 days 19 hours ago
· · Firefox 44.0 on Windows

When I click on Garmin Connect from the Garmin Express program, instead of connecting directly to Garmin Connect online, I am presented with a login screen. This never happened before. When I try to login, I receive this message: "The page isn't redirecting properly. "
"Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

Ruth Halliwell · 3 days 19 hours ago
· · Internet Explorer 11.0 on Windows

The status on Garmin is 'We are currently experiencing intermittent slowness and instability. We are working to correct the issue.' The dashboard is showing everything red (down).

Page Henkel Chance · 3 days 19 hours ago
· · Safari 9.0.3 on Mac

down all day

Phelines Argreat · 3 days 19 hours ago
· · Chrome 48.0 on Mac

cannot log in

Robert Wilson · 3 days 19 hours ago
· · Silk 47.1.79 on Kindle Fire

Yep can't connect . Says contact product support..

John Walsh · 3 days 20 hours ago
· · Chrome 48.0 on Mac

seems down "We're unable to access your account. Please try again later, or contact Product Support."

Dave Sprayberry · 3 days 20 hours ago
· · Safari 600.1.4 on iPhone

Same problem this this morning

Steve Wagner · 3 days 20 hours ago
· · Safari 9.0 on iPhone

I can't sync or login to app after even deleting it for last 2 hours

Daniel Cherry Rice · 3 days 21 hours ago
· · Chrome 48.0 on Windows

I logged onto the old dashboard. Seems only the modern is down.

Michael-Angelo Romana · 3 days 21 hours ago
· · Chrome 48.0 on Windows

I am not able to do anything on Garmin Connect either. However, using the classic view still allows me to reach my activities https://connect.garmin.com/dashboard
Hope it maybe helps you guys as well.

Bryan Anderson · 3 days 21 hours ago
· · Safari 9.0 on iPhone

Not able to log in or do anything with garmin connect or my garmin Vivosmart HR

Michelle Shotkoski · 3 days 21 hours ago
· · Safari 9.0 on iPhone

Purchased new Garmin and been trying to set it up. Garmin connect has been down for 2 hours and counting.

Cathy Forrest · 3 days 21 hours ago
· · Safari 9.0.3 on Mac

Have been trying to log on for a couple of hours now, no luck. Any word from Garmin on what's going on??

Faye Edwards · 3 days 22 hours ago
· · Chrome 48.0 on Android

I can't sync my Vivosmart HR to my phone. Keeps saying system in down for maintenance. It has not synced since yesterday.

Lauran Greathouse Strait · 3 days 22 hours ago
· · Chrome 48.0 on Windows

I have been unable to log on to sync and check my steps for the last 3 hours.

Angela Connolly Egan · 3 days 22 hours ago
· · Chrome 48.0 on Windows

Cannot log on. I have been getting an error message for the last few hours.

Tracy Hixon · 3 days 22 hours ago
· · Chrome 34.0 on Android

Cannot log in. Keep getting error message on phone app.

Lesley Russell · 3 days 22 hours ago
· · Chrome 48.0 on Windows

Not abe to sync or log in using mobile or desktop

Chris Watson · 3 days 23 hours ago
· · Chrome 48.0 on Android

Unable to sync via phone or website

Christy Gray Miller · 3 days 23 hours ago
· · Firefox 43.0 on Windows

Would have been nice if this had popped up on the phone. Just got this message on desktop. Interesting since the top of this page says it is up and running.

Sorry, our site is temporarily down for maintenance.
Please check back soon.

Steph G Bea · 3 days 23 hours ago
· · Chrome 48.0 on Windows

Unable to get onto garmin connect through the app or on the website

Christy Gray Miller · 3 days 23 hours ago
· · Firefox 43.0 on Windows

Can't sync with Garmin. Get error failed on both Android Mobile, and desktop computer.

Gregory Whitaker · 4 days ago
· · Chrome 48.0 on Mac

down in south africa

▼ LAST 6 MONTHS ...
Paige Sydney Altern · 3 January 2016 - 13:03
· · Chrome 47.0 on Windows

I think my husband found away around the login problem. Try to clear cookies on your web browser, then sign in again.

Kate McIntyre · 3 January 2016 - 12:34
· · Firefox 43.0 on Windows

I'm having the same problem as a number of others: unable to log on to my account and getting the same "CAS" error message.

Lisa Cilliers · 3 January 2016 - 12:18
· · Chrome 47.0 on Windows

Exactly same problem as last post here.
"We're unable to access your account. Please try again later, or contact Product Support.
An unexpected error has occurred."

then...

"Central Authentication Service (CAS)
CAS is Unavailable
There was an error trying to complete your request. Please notify your support desk or try again.
Copyright © 2005 - 2010 Jasig, Inc. All rights reserved.

Powered by Jasig Central Authentication Service null"

Paige Sydney Altern · 3 January 2016 - 12:10
· · Chrome 47.0 on Windows

Can't connect when Garmin is connected to the PC. Very frustrating. K get this message at first:

"We're unable to access your account. Please try again later, or contact Product Support.
An unexpected error has occurred."

then...

"Central Authentication Service (CAS)
CAS is Unavailable
There was an error trying to complete your request. Please notify your support desk or try again.
Copyright © 2005 - 2010 Jasig, Inc. All rights reserved.

Powered by Jasig Central Authentication Service null"

What does this mean?

Sandra Llewelyn · 29 December 2015 - 00:11
· · Chrome 47.0 on Windows

Can't connect to Garmin Connect on my phone, have uninstalled and reinstalled the app and it says my e mail address is invlaid - despite sending a password reminder to that address.

Amanda Wynne · 26 December 2015 - 18:47
· · Chrome 47.0 on Android

Keep getting the same message while trying to log in to mobile app "a problem occured while attempting to sign in to garmin connect" I've signed up 3 different accounts no problem...but if I sign out...I can't log back in. And I can't seem to connect my bracelet at all. Worked fine yesterday (first time.using it) then I woke up this morning and it's like it got kicked out.

Claude Daubisse · 20 December 2015 - 10:55
· · Chrome 47.0 on Windows

Limited Segments N'enregistre plus les segments depuis pres de 2 mois !! probleme de status.Pas de classement c'est désolant !! pouvez vous voir cela !! merci a vous

Nikhil Sahani · 17 November 2015 - 15:03
· · Safari 9.0.1 on Mac

Cant upload customised workouts to the device from my laptop.. This downtime is getting to me. Missed my intervals last week as well.

Antony Daamen · 17 November 2015 - 08:43
· · Chrome 46.0 on Windows

Sorry, our site is temporarily down for maintenance.
Please check back soon.
^^ this has been the message for a week... but rides go to Strava

Cindy Kim · 16 November 2015 - 16:00
· · Firefox 42.0 on Mac

I'm glad to see I am not the only one experiencing the same problems syncing. Will try Michael James Prenderville's advice.

Don Laura Krupicka · 14 November 2015 - 00:11
· · Firefox 42.0 on Windows

Thanks Michael James Penerville, your data reload instruction worked!

Michael James Prenderville · 13 November 2015 - 21:36
· · Safari 9.0 on iPhone

I found this worked to get all my data to load back on my app.
Go to your Garmin connect account to make sure all your data is backed up first.
Then delete your app on your device, go to the App Store and download the app again, I found this resets the app and all the data is reloaded back again.

Blaine Nelson · 13 November 2015 - 16:17
· · Firefox 42.0 on Windows

I have tried to sync my Vivofit2 with both my lap top and my IPhone app, and after several tries, over the past few hours, nothing is working. Error messages....

Don Laura Krupicka · 13 November 2015 - 15:29
· · Firefox 42.0 on Windows

On my mobile device, sleep detail not displaying (Network error), step detail for days prior to today not displaying requires syncing but syncing does not restore the information. Garmin customer support stated this morning that due to yesterday's outage, they are still restoring user data to the system. Users should start seeing their data come back throughout the day.

Tarpon Gramma · 13 November 2015 - 14:55
· · Safari 9.0.1 on Mac

My connect. garmin is not working. I get a message that says it is down for maintenance. Will not let me sign in!!! my vivofit is working fine.

Alexandrina Moldovanu · 13 November 2015 - 07:33
· · Safari 9.0 on iPad

My Garmin Vivofit was not syncing for the last two days nor displaying any of my previous data, kept reporting "connection error". Plus, every time I clicked on "Challenge" my application was closing. :-( A few minutes ago I signed out from garmin connect, then I signed in again. I had to pair my device after signing in, but all my data is back and my vivofit is syncing - Yay!
It might help you too - fingers crossed! :-)

Kristi Vahrenhold Glover · 13 November 2015 - 02:24
· · Safari 8.0 on iPad

I can get on Garmin connect on the web site but not on my iphone. It states system is up. Anyone else having the same problem with their iphone?

Bill Boehner · 13 November 2015 - 00:34
· · Chrome 46.0 on Windows

I tried the Ctl-F5 solution recommended under troubleshooting. Problem solved. I use the site all the time and haven't had problems in a long time.

Bill Boehner · 13 November 2015 - 00:28
· · Chrome 46.0 on Windows

I have not been able to logon to the connect.garmin website all afternoon. I just tried again. Mobile App is working though

Don Laura Krupicka · 12 November 2015 - 22:33
· · Firefox 42.0 on Windows

More status: While they have completed their maintenance activity (lastnight) they continue to work issues. According to the status webpage, some progress has been made during the day to get the system fully functional. These are the functions Garmin lists, that are still having problems:
Current Status at 2:16:07 PM PST

DOWN - Segments - We are currently experiencing issue in processing your segment matches. We are actively investigating.
Limited – Step Sync -We are receiving your data, but there is a delay in processing.
Limited - Sleep Sync - We are receiving your data, but there is a delay in processing.

Bonnie Bushing · 12 November 2015 - 22:28
· · Safari 9.0 on iPhone

FIX IT Garmin. If you can't handle the data, stop selling the device.

Michael James Prenderville · 12 November 2015 - 21:13
· · Safari 9.0 on iPhone

Everyone that wants to complain to Garmin, contact:
WWW.GARMIN.COM/SUPPORT

Viv Yates · 12 November 2015 - 20:01
· · Safari 9.0 on iPad

Garmin Connect not working on iPhone or iPad (iOS 9.1). - states Network Connection Error. All was perfect until today......

David Breuer · 12 November 2015 - 19:18
· · Firefox 42.0 on Windows

Wow I ma relieved as I thought something was wrong with my phone which is why I couldn't Sync any data...

Don Laura Krupicka · 12 November 2015 - 19:04
· · Safari 9.0 on iPhone

FYI...Just checked back with customer support and they have indicated that the problem should be fixed by end of today no specifics on an ECD or the issue .

Jan Duncan Stenberg · 12 November 2015 - 18:42
· · Chrome 46.0 on Mac

Wasn't able to sync mine last night and no connect today. Trying to pair again, but that's also not possible. Not happy with this device.

Patricia Ann Gordon · 12 November 2015 - 18:30
· · Safari 9.0.1 on Mac

still can's sync my vivofit via the website on my Mac. the App on my iPhone won't open?

Lainie Rabin Hoffman · 12 November 2015 - 17:36
· · Chrome 46.0 on Windows

I read reviews that the app goes down frequently. Does this seem to be true? I have only had this tracker 2 days. I am wondering if I should switch to another brand.

Peter Kan · 12 November 2015 - 17:28
· · Chrome 46.0 on Windows

-Did you have a good night sleep last night?
-Can't tell. Server was down for the whole day, and now my Vivosmart won't sync!!!
:D

Inda Mitchell · 12 November 2015 - 17:13
· · Chrome 46.0 on Android

Login successful browser on windows and from android app. Likely latent demand so server will likely be very busy. I will try a sync later today. Status site indicates all online except step/sleep sync.

Carol Koleske · 12 November 2015 - 16:59
· · Safari 9.0 on iPad

Won't sync; uninstalled app and reinstalled and now I can't log in either. Nice going, Garmin.

Brenda Murray Carte · 12 November 2015 - 16:45
· · Chrome 34.0 on Android

Mine not syncing either. Beginning to wish I had bought the fit bit! Not happy!

Barry Chesterman · 12 November 2015 - 16:33
· · Internet Explorer 11.0 on Windows

I'm getting the same error signing in on the app. the website seems to be working fine but no iphone app and therefore no way to sync devlice through the iphone at the moment.

Patti Lohse · 12 November 2015 - 16:18
· · Chrome 46.0 on Windows

connect app kicked me out and has a problem won't let me log back in. it says a problem occurred while attempting to sign into garmin connect.

Inda Mitchell · 12 November 2015 - 16:15
· · Chrome 46.0 on Android

If www.connect.Garmin.com/status fails for you (it did for me) use https://connect.garmin.com/en-US/status

Peter Kan · 12 November 2015 - 16:06
· · Chrome 46.0 on Windows

Chill out!!! ;)
Nope! I would not die if I have to wait some hours for the system to be up again! ;) But of cause I will try to access it, again and again and again.... :D
Thanks Don Laura Krupicka for the latest status! :)

Don Laura Krupicka · 12 November 2015 - 15:30
· · Safari 9.0 on iPhone

Just talked with Garmin Customer support and they indicated it is estimated to be another 2-3 hours before systems are back up. Obviously they ran into some problems that has extended the planned outage . I suggested they put a message up on the web log in page to inform users. You can go to www.connect.Garmin.com/status for system status. It does provide specifics, but will give you an indication if it is up or down.

Rosemary Thompson · 12 November 2015 - 15:27
· · Safari 9.0 on iPad

I cannot sync via oft on IPAD. Been several days. Cannot access data. Ridiculous.

Simon Marshall · 12 November 2015 - 15:22
· · Chrome 34.0 on Android

Yet again vivoactive not syncing, and hasn't done for 16 hours!
Lame excuses about touchwiz being the problem don't help either. It doesn't sync it foesnt connect. ... what it is is just a really expensive step counter and it doesn't do that as accurately as my phone.

Dan Parsons · 12 November 2015 - 14:55
· · Chrome 46.0 on Windows

It is down for me 9:53 est. I recieve an internal error when trying to login in and I have not been able to sync my device after my run today.

Anna Ledford Anafi · 12 November 2015 - 14:35
· · Chrome 46.0 on Windows

Wasn't able to sync last night (11PM, PST). Not this morning either.

Fred Rumming · 12 November 2015 - 14:22
· · Internet Explorer 11.0 on Windows

I have to agree, Garmin have posted warning and banners that they have scheduled maintenance. I presume they are trying to avoid weekends when most people use the site. It will be back later.

Paul Holt · 12 November 2015 - 14:16
· · Chrome 46.0 on Windows

I'm in Moanchestr UK - Garmin Connect has been down allday - how frustrating :(

Tracy Jordan Landeryou · 12 November 2015 - 13:50
· · Internet Explorer 10.0 on Windows

My Garmin 920xt will not sync with Garmin Connect, looks like there is an issue based on the string of comments here.

Tracy Plieninger Hartzel · 12 November 2015 - 13:39
· · Internet Explorer 11.0 on Windows

Garman connect will not load on my phone today but was fine last night. It has been out for almost 2 hours now.

Shima Kazemi · 12 November 2015 - 13:23
· · Safari 9.0 on iPad

Garmin connect is down,it doesn't let me to sign in from last night,it's so sad!!!!!let us know that how long it takes your maintenance?!?!

Asle Benoni · 12 November 2015 - 11:47
· · Chrome 46.0 on Mac

Yeah, 1st world problems. Why not pay attention when Garmin writes all over the place that the services will be down due to maintenance. They are working hard to make YOU happy. "really lose faith in Garmin.."-statements are lame. And is it not possible to do a workout without being able to upload it instantly?? I guess not. Waiting for those likes...

Samone Dinnery · 12 November 2015 - 10:37
· · Safari 9537.53 on iPad

I realise that the server is down for maintainence at the moment, but I'm finding the new version of the app to be really frustrating to use. Very hard to read.

Dan Pea Snaith · 12 November 2015 - 09:59
· · Safari 9.0 on iPhone

https://connect.garmin.com/en-US/status It's down for maintenance. Calm down everyone!

Judith Ormston · 12 November 2015 - 09:31
· · Chrome 46.0 on Windows

Wow guys don't you pay attention? Garmin had banners up the last several days saying that they would be having a maintenance outage lasting several hours starting 0300 UTC Thursday 12th November. I would guess some big background changes or maintenance of their databases - that is normally what takes many hours.

Burt Fleming · 12 November 2015 - 09:24
· · Chrome 46.0 on Windows

Garmin Connect is temporarily unavailable-STILL. Sad that the leaders in tracking can't keep their site up, or at least let everyone KNOW when they will be working on the site. If you want customers to use your stuff, make sure its up and running so we can use your stuff. Multi-million $$$$ company and they're down...

Joe Waters · 12 November 2015 - 09:24
· · Safari 9.0 on iPhone

Really losing faith in Garmin. I have been with them since their first running GPS and have updated my watch yearly and just bought the latest. Could be the last one

Leena Chanvirach · 12 November 2015 - 08:47
· · Safari 8.0 on iPad

Cant get Vivosmart to sync with my iPhone since last night... I thought it was the Bluetooth connection problem until I realized that none of the tabs including the one that is social online activities are not working as well ..... No idea what's going on

Steven Willemse · 12 November 2015 - 07:53
· · Firefox 41.0 on Windows

Do you need technicians, cause yours are pathetic? Garmin connect down again? Ever heard of backing up your site and bringing up dual servers for the switch over that way when something does not work your can at least switch back to the old system in a reasonable amount of time, not have all your clients on connect left stranded or was letting go of all your staff by forcing them to move a bad move and now because of your cheap cost cutting idea you are short of qualified staff, because this is not service even you must realise this. Many of us use this device to track issues and feed this information to our doctors. Perhaps a smart phone is the way to, the only problem I don't see my self jogging with a smart phone!

Vlad Centea · 12 November 2015 - 06:24
· · Chrome 46.0 on Windows

Garmin is a piece of shit. They force you to use a cloud app anf then they have a crap infrastructure that fails all the time and they are not even able to fix it quick.

Greg LaPres · 12 November 2015 - 05:26
· · Chrome 34.0 on Android

I can't connect to the app either. At first I uninstalled and reloaded the app, then went to sign in....I get something like Trouble occurred while attempting to sign in. The site that reports status says it's temporarily down for maintenance.

Lawrence Tan · 12 November 2015 - 05:13
· · Chrome 46.0 on Mac

I can ping connect.garmin.com, but when I log in, the login screen takes me to a "garmin connect is temporarily unavailable" page

Pat Mara · 8 November 2015 - 17:58
· · Chrome 46.0 on Windows

Have not been able to connect to Garmin since Friday in order to sync my Vivofit. Error message on computer says to contact Garmin customer support. Apparently there is no customer support on weekends. Anybody know what's going on?

Nancy Marie · 29 October 2015 - 12:52
· · Firefox 41.0 on Mac

Garmin forerunner says synced but activity is not showing on garmin connect. Unable to upload manually as weel. Anyone else having problems?

Nita Sweeney · 27 October 2015 - 17:44
· · Firefox 41.0 on Windows

I can reach the connect.garmin.com site, but when I log in, it times out. Can't reach my dashboard after repeated attempts.

Jenny Mayne Rejenerate · 13 October 2015 - 08:12
· · Chrome 45.0 on Android

Haven't been able to sync sleep for 4 days. Anyone else having this problem?

Steve Francis · 6 October 2015 - 16:32
· · Chrome 45.0 on Windows

"Sync failed -server error" when synching my device with the Garmin Connect app.

Fred Methot · 6 October 2015 - 16:21
· · Chrome 45.0 on Windows

Receiveing a bunch of java errors on both the modern and classic sites...

▼ MORE THAN 6 MONTHS AGO ...
Candy Latrice · 5 April 2015 - 00:58
· · Firefox 36.0 on Windows

I'm getting a "Sync failed -server error" when synching my device with the Garmin Connect app.

Bryan Lewis · 4 January 2015 - 15:52
· · Chrome 39.0 on Windows

Been down for me for at least 2-3 hours. No Garmin Express uploads working.

Patricia Didoné · 22 August 2014 - 17:39
Brazil · Global Village Telecom · Chrome 36.0 on Windows

Internal Error. Sorry, we encountered an internal error.

Garmin Connect down again!

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