website not working? Is it down right now? Server Status Check screenshot
Club NintendoWebsite Name:
club.nintendo.comURL Checked:
Response Time:
Last Down:
Checking Club Nintendo
Please wait while we check the server...
Club Nintendo Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
23:495.79 ms. 
09:035.94 ms.
13:595.8 ms. 
20:528.05 ms.
13:585.53 ms. 
20:136.3 ms.
14:356.5 ms. 
01:216.34 ms.
04:215.26 ms. 
11:346.28 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 17:09

We have tried pinging Club Nintendo website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Club Nintendo - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Jesse Brown Jr. · 27 July 2016 - 16:14
· · Chrome 51.0 on Windows

you may try their number 1 8 5 5 7 7 O 7 7 9 0 this may be working

Rachel Bailey · 17 July 2014 - 07:21
United States · AMGEN · Chrome 35.0 on Windows

Down since yesterday for me

Siomar Gartner · 31 May 2014 - 17:17
Canada · Videotron Ltee · Chrome 35.0 on Windows

I swear, Nintendo. Use your money to buy more servers. The site isn't down but wow. I can't even get my code for windwaker HD

Jordan Gumm · 31 May 2014 - 06:53
United States · Charter Communications · Chrome 35.0 on Mac

I can log in, but after trying to register or review a product it defaults to 'under maintenance.'

Tom Boyle · 31 May 2014 - 04:58
United States · Comcast Cable · Firefox 29.0 on Windows

I been having trouble like everyone else but I got it to work. (Windows 7, Firefox) I finally got to the reward page and here is how, by searching in google for Club Nintendo, not clicking the main link but the rewards link below it. I logged in (I seen my points this is the key) I entered my pin to register. I then clicked on the link to choose my game and it said it was redeemed. But I tried something and it worked and I wanted to share it with you all. I hit the back button once to go back to the game page that I had chosen, (where it has the "Get It Now" red button) then I open another browser page, and went to club.nintendo which pulled up the main page with me logged in and my points. (your points will tell whether your in your account or not. I notice that some pages came up saying I had zero points) I then went back to the other browser with game page and copied the address and pasted it in the new browser page. the game page came up and I hit the red button (Get it Now). It then brought me through some "Are you sure pages) But the last page is the code.Yay! Yippy! Just don't close your game selection page. If you got this far it's because your PIN number for Mario Kart 8 is registered and you can't use the PIN number again to get here. If you did drop the game selection page, check your history and see if your MK8 got registered. If it is, you should get the game, just might take some time and you will have to go through Nintendo to get it (I don't see them stiffing the consumer because of this. If MK8 didn't register in your account, then you can keep trying or just wait. Hope this helps you Good Luck.. :)

Anthony Aleshire-Rezendez · 31 May 2014 - 00:47
United States · Time Warner Cable · Safari 7.0.4 on Mac

Hey guys, I was having the same issue, but I tried something and it worked! I'm on safari for mac. I held the "command" key and clicked the select your free game. This opened another tab, which opened the next page that had a "Get it now" button under the game I chose. Again I held command and selected the button. Another tab and page opened, that had the "Order Reward" button. held command again and elected the button, the new tab opened up the page that had the download code! Not sure if this will work for everyone, but it did for me. So I thought I share. =)

Maurice Colford · 30 May 2014 - 22:32
United States · AT&T U-verse · Chrome 35.0 on Windows

It's taken me 3 hours to register Mk8. but when i got to the end it says that my game has been redeemed?! Where is my code?! Is it being Emailed or something?

Aric Marsh · 30 May 2014 - 21:59
United States · Bright House Networks · Chrome 30.0 on Windows

Registering Kart 8 has been absolutely impossible for (at least) the past 6 hours.

Dani LeBlanc · 30 May 2014 - 20:56
Canada · EastLink · Chrome 34.0 on Windows

Same, the site is likely flooded from so many people trying to register Maro Kart, I suppose I can wait a few days to play Wind Waker lol.

Greg Morris · 30 May 2014 - 20:40
Canada · Bell Aliant · Chrome 32.0 on Windows

Yep. Just got home and the site is down. So much for registering my MK8 right away.

Lauren Vespa · 30 May 2014 - 19:38
United States · Cox Communications · Firefox 29.0 on Windows

I've gotten to the enter PIN part. Did it once and it gave me the site maintenance thing. I just tried again and when I entered the pin it said the game has already been registered. I really hope this didn't just screw up me getting the coins and the free download.

Stevie Jay · 30 May 2014 - 19:31
United States · Cox Communications · Firefox 29.0 on Mac

It's definitely down. Probably due to Mario Kart 8. Can't believe they didn't plan better for this.

Sarah Seeds · 30 May 2014 - 19:19
United States · Time Warner Cable · Chrome 34.0 on Windows

I keep trying to register my Mk8, but it logs me out when I do, recognizes the game, and asks if I have an account. When I log in, it tell me that the game has already been registered and can only be registered once. $#@%$#@^%

Jeffrey Dziadaszek · 30 May 2014 - 18:59
United States · Comcast Cable · Chrome 35.0 on Windows

Too many people are trying to register the game.

Andrew Troy Stott · 30 May 2014 - 18:17
United States · Google Fiber · Safari 7.0.3 on Mac

Same as everyone else. Got MK8 and trying to get my free game but it says its down and I got some evil Wario graphic.

Kelvin Roman · 30 May 2014 - 17:33
Puerto Rico · Puerto Rico Telephone Company · Chrome 34.0 on Windows

it says this "Club Nintendo is currently unavailable due to site maintenance."
BUT when i refresh the page it enters like normal...

Meng Lee · 30 May 2014 - 16:14
United States · Charter Communications · Chrome 35.0 on Windows

Club Nintendo Down. Don't know if I ended screwing it all up.

Alex Valdez · 30 May 2014 - 15:53
United States · Charter Communications · Internet Explorer 11.0 on Windows

Yeah same here I just got Mario Kart and I was trying also to get my free game and I can't get on too fix this Club Nintendo!!!

Ephdat Phraim · 30 May 2014 - 15:38
United States · Comcast Cable · Firefox 29.0 on Windows

Yeah it's down. I just got Mario Kart and I was trying to cash in on my free game and I can't get on. :(

Kevin Broten · 30 May 2014 - 13:16
Canada · CIK Telecom · Chrome 35.0 on Mac service status: entering in and out of 'Down for Maintenance.'

Huw Hielkema · 26 December 2013 - 13:18
New Zealand · Vodafone New Zealand

had it running for around 3-4 min with my 3DSxl after the servers went back up. It then crashed again. I did manage to get through a second time before the same error messages started showing. i think they may be down again… purely assumption though. they may just not like me.

Simcity Geezer · 24 November 2013 - 07:49
United Kingdom · Sky Broadband

Tried to add new account and register product - get 404 error

Cole Alexander Muecke · 21 September 2013 - 19:26
United States · Mediacom Communications

it says the site is down for me right now

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.