website not working? Is it down right now? Server Status Check screenshot
XboxWebsite Name: Checked:
Response Time:
Last Down:
Checking Xbox
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Xbox Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
19:351.91 ms. 
23:511.93 ms.
02:241.94 ms. 
05:202.87 ms.
09:561.35 ms. 
12:081.22 ms.
16:071.99 ms. 
18:451.22 ms.
21:281.2 ms. 
23:573.25 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 01:48

We have tried pinging Xbox website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Xbox - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 7 DAYS ...
Tiffany Marie · 4 days 23 hours ago
· · Chrome 28.0 on Windows

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▼ LAST 30 DAYS ...
Fabio Alexandre · 18 July 2016 - 19:53
· · Chrome 51.0 on Android

Not reach

Kellie Mcdermot · 8 July 2016 - 16:32
· · Chrome 51.0 on Windows

my page was totally down and i was helpless but i when i dialed them, they fixed it almost instantly so you may try that as well

this might be helping you giys out as they helped me

Lucian Baranyai · 28 June 2016 - 11:17
· · Chrome 44.0 on Android

Can't connect to xbox live since yesterday keep saying that ea servers aren't available. Is anyone else having any connecting issues in Ireland

Jim Coates · 19 June 2016 - 13:30
· · Chrome 46.0 on Windows

Won't let me log in or even respond to clicking on "signin" Won't open any of the microsoft games (minesweeper, sodoku, etc)

Marshall Margaritell · 15 June 2016 - 22:21
· · Chrome 51.0 on Windows

looks like xbox's forums are having a bit of an issue today...intermittant server error pages

Xbox Customer Care +1855-777-1707.Toll Free helpline. · 13 June 2016 - 15:42
· · Chrome 42.0 on Windows

Call Live Support Now.

Eyvonne L. H. Gonsalves · 12 June 2016 - 06:58
· · Chrome 50.0 on Windows

It says everything is up and running but it's not. Live isn't working, I can't sign in, and I can't even use the support site. And its not my Internet.

Kar Kutz · 7 June 2016 - 17:43
· · Chrome 49.0 on Windows

Also Im eastern time and its 1:42pm where im at so it should be working idk whats up with the website but it needs to be fixed asap!!!

Kar Kutz · 7 June 2016 - 17:40
· · Chrome 49.0 on Windows website... this is the error message i keep getting for the website! ive cleared browser history / temp files, catche ect... and to no avail. I keep getting the message below when i go to website

Uh oh... that shouldn't have happened.

It appears you've found a glitch in the system. Please try again later.

Christina Renee Haake · 1 June 2016 - 04:32
· · Chrome 50.0 on Windows

Xbox live says they're up, but I cannot sign in at all. I tried everything, and still no luck. Xbox is not worth it, I just spent almost $60 dollars for nothing.

Angel Rabbie · 7 May 2016 - 01:25
· · Chrome 49.0 on Windows

Live is always laddy anymore

Edwin Santiago · 2 May 2016 - 10:42
· · Chrome 49.0 on Android

Xbox and Yahoo Mail are both down. You can access the Mobile versions but that's it. It's not the DNS of my router. It's on Yahoo and Xbox side of things.

Kewell Huddlestone · 2 May 2016 - 09:16
· · Chrome 46.0 on Xbox One

My xbox wont change so i can see who is online says the party is blocked tried everything can someone help me

Steffie Beckering · 30 April 2016 - 20:40
· · Chrome 50.0 on Windows

still down in Middleville, MI 6 days now.

Angel Rabbie · 27 April 2016 - 01:58
· · Chrome 49.0 on Windows

For 3 day lag. message not send and only half message coming in

Shawn Manning · 24 April 2016 - 23:09
· · Chrome 46.0 on Xbox One

it wont let me or my friends talk in our party

Jacob Jj · 24 April 2016 - 20:01
· · Chrome 50.0 on Windows

Cant join xbox live partys constant lag

Marshall Margaritell · 24 April 2016 - 19:55
· · Chrome 49.0 on Windows

cant see friends on friends list, cant connect to xbox support pages...

Phil Dulake · 9 April 2016 - 17:26
· · IEMobile 11.0 on Android

Fed up constant issues getting a ps4

John Thomas · 9 April 2016 - 02:34
· · Safari 9.0 on iPad

Battlefield4 can't connect to ea server?

Angel Rabbie · 19 March 2016 - 19:31
· · Chrome 49.0 on Windows

Xbox very laggy to day

Canaan Ozan · 18 March 2016 - 15:18
· · Internet Explorer 10.0 on Windows

United States +Cox High Speed with Power Boost +XBox 360- Crackle App has sound but only black picture. Message displayed saying 'Server Down' and to visit this site for status check. I retried but still no picture on movie playing. Help

Angel Rabbie · 16 March 2016 - 17:22
· · Chrome 49.0 on Windows

my internet is ok, but randomly get disconnect from xbox live

Vivian Donta Lowery · 9 March 2016 - 00:34
· · Chrome 42.0 on Windows

i got a black screen

Dan Shapiro · 5 March 2016 - 18:13
· · Safari 9.0 on iPad

Wtf we pay a lot of money and service should be 100 percent

Zach Reynolds · 23 February 2016 - 05:41
· · Safari 9.0 on iPad

Xbox live store is all messed up. I also pre ordered far cry primal the other day and it won't even let me play it.

Christian M. Brunel · 23 February 2016 - 04:00
· · Chrome 48.0 on Android

Can't watch any TV shows on my 360, including TWD for which I paid MS for anytime access the day after the original episode airs.

Jennifer Bishop · 23 February 2016 - 03:02
· · Silk 48.1.51 on Kindle Fire

Nothing on xbox one is working! Can't even watch a movie with a disc.

Adam Rhodes · 23 February 2016 - 02:57
· · Safari 9.0 on iPhone

I keep getting error code (0x87de2713) nothing online works. Also a message keeps popping up telling me I need to insert a disk when I try to purchase in store.

Dave X Todd · 23 February 2016 - 00:35
· · Safari 9.0 on iPhone

Gotta love spending $500 on a console, $60 a year, countless money on games and DLC to have to deal with this crap all the time...

Maureen Bateman · 22 February 2016 - 23:39
· · Chrome 48.0 on Windows

Xbox one - cannot access anything, cannot view blu-ray, netflix, nothing is working. Durham, N

Mostlymad Hatter · 22 February 2016 - 23:37
· · Chrome 48.0 on Windows

trying to purchase rocket league but it bugging - and i see it not just me

Cody Shumway · 22 February 2016 - 22:39
· · IEMobile 11.0 on Android

Nothing is working for me, the only thing my Xbox is good for at the moment is surfing I.E., glad I bought a gaming console.

Kyle Cornick · 22 February 2016 - 22:30
· · Safari 9.0 on iPhone

Xbox down again can't play apps or games even if the game is on disc Microsoft such balls now need to get a ps4

Scott Watson · 22 February 2016 - 21:55
· · Silk 48.1.51 on Kindle Fire

My xbox just comes on but with green screen then black is this happening to anyone else

Josie Adams · 22 February 2016 - 21:45
· · Safari 9.0 on iPad

Does not let me watch movies nor play games my network is good but still won't let me watch movies or do anything on this Xbox

Rodger Bradley · 22 February 2016 - 20:59
· · Chrome 48.0 on Android

Yet again Xbox is down and yet again they don't give a crap! They won't give a free month, discount, etc. Why? Because they know they have you trapped with all the movies and games we have bought from them. Microsoft, you suck!

Valente Adam · 22 February 2016 - 20:36
· · Chrome 48.0 on Windows

my one not working aswell was testing it and nope xb1 is not working

Daniel Johnson · 14 January 2016 - 01:37
· · Chrome 34.0 on Android

Xbox live services are down. Unable to use party or online multiplayer.

Clive Oboyle · 14 January 2016 - 00:14
· · Chrome 46.0 on Xbox One

xbox fix this shit entertainment system my balls pure crap problem after problem

Mark Johnston · 13 January 2016 - 22:51
· · Firefox 43.0 on Windows

xbox is down all over the uk aswell been down all day they need to pull there finger out and hurry up and fix this what did they say better servers that they have ever made no lag no servers going down yea yea xbox you hit the nail on the head with that speach lol

Terri Pollock · 17 December 2015 - 21:56
· · Firefox 42.0 on Windows

XBOX Live is down for me in Montana, down all over the east coast, midwest, etc. Sign in is slowed, keep getting booted off games and apps.

Rebecca McRee · 13 December 2015 - 10:27
· · Firefox 42.0 on Windows

Live connection status is down. I don't know why the status on here is saying it's up.

Desiree Salinas · 13 December 2015 - 05:33
· · Chrome 47.0 on Android

Xb won't let me download the code I just got 30 minutes ago. All it keeps saying is something went wrong.

Chad Fetter · 12 December 2015 - 22:09
· · Internet Explorer 11.0 on Windows

This site shows xb live up and running, but ive been down for 2 days. xb support has service alert posted on website. Are only some having issues?

Arron Lockhart · 7 December 2015 - 21:57
· · Chrome 47.0 on Windows

I am unable to get on nor to see why Battlefront can not find my save data. It tells me Try Again and try Offline. Battlefront is an online only game..

Joanne Caruso · 6 December 2015 - 14:35
· · Internet Explorer 11.0 on Windows

I am trying to play MSN Solitaire on my system, but can't sign in to Xbox. I get the following error: 0xc00d11cd. It was working fine on Friday, but have had problems since yesterday. Is there something that can be done about this? I have Windows 8

Christian Barentine · 5 December 2015 - 20:17
· · Chrome 47.0 on Windows

Website and the xbl services is also down, no access to site or console :/

Robbie Weeks · 5 December 2015 - 20:07
· · Chrome 47.0 on Windows


Shelah Dow · 5 December 2015 - 19:52
· · Chrome 47.0 on Android isn't available. Xbox can't connect at all to their servers and everything else online works fine.

Carl Solomon · 30 November 2015 - 20:35
· · Chrome 46.0 on Windows

It most certainly is NOT up right now. Get your shit strait, and fix it, or at least tell me why I am paying for live, and not getting any.

Marshall Margaritell · 4 November 2015 - 16:32
· · Chrome 46.0 on Windows

and is having issues, loading slowly...or as just happened, giving me a server runtime error.

Paysen Tebbs · 1 October 2015 - 23:10
· · Android Browser 4.0 on Android

It won't even let me sign in to my profile anymore... But its fine Microsoft will take care of the problem

Jason Lann · 1 October 2015 - 22:55
· · Chrome 34.0 on Android

Xbox is still down for me. Which sux cause i dont have cable just internet and for me everything is through my xbox. WTF

Spleen R Vampz · 1 October 2015 - 22:42
· · Android Browser 4.0 on Android

Xbox Live sign doesn't work, another issue with Xbox One and Microsoft.......

Tim Bogan · 1 October 2015 - 21:41
· · Safari 9.0 on iPhone

Xbox is down if you are trying to sign in. Xbox is aware, and is working on the issue. As reported on Xbox support.

Dave Rogers · 1 October 2015 - 21:31
· · Chrome 34.0 on Android

Well I guess it's goodbto b have some games to get into offline back to the stone age this sick and it's raining like a@*@+×÷%£¥^#

Alice Bauman Dose · 1 October 2015 - 20:57
· · Safari 7.0 on iPhone

My xbox one is not working and I wrote in the wifi password and it loaded and didn't work and it's driving me insane, any help would be nice

Brian R. Bellows · 8 September 2015 - 13:11
· · Safari 8.0 on iPhone

Xbox Live for the Xbox360 is currently down. confirms.

Aimee Newcomer-Spears · 8 September 2015 - 12:54
· · Android Browser 4.0 on Android

I can't connect to xbox live all morning. Error code 8015000A...other time it will give me a different error code. Test/check my wireless (and/or wired) network connection and its all☆neetwork------☆internet------__cannot connect to ____Xbox live. Extremly frustrating.

Dexx Lane · 8 September 2015 - 11:54
· · Chrome 45.0 on Android

Xbox360 live cant connect with profiles as of 2hrs ago. Id like 2 know why.?

Shawnee' Martin · 8 September 2015 - 09:27
· · Chrome 44.0 on Android

We have two Xboxes. The one in the living room is connected just fine, but mine won't connect.

Steve Clairmont · 2 September 2015 - 15:10
· · Internet Explorer 11.0 on Windows

Cannot log into xbox for two weeks now. keep getting message that xbox is down. Can anyone figurer out what is going on?

Vincent Francis · 25 August 2015 - 02:09
· · Chrome 44.0 on Windows

I haven't been able to connect online for almosr a week. Maybe it's Ddos? Or maybe they just want us to buy another one. If They don't fix this, give our money back, or give us a free xbox one, I'm never buying another product from them again.

João Pinto · 24 August 2015 - 19:23
· · Chrome 42.0 on Windows

Website menus on Xbox Live and Microsoft websites are all messed up in plain text.

Akuuma Samuraiheart Luxemcore · 12 August 2015 - 23:30
· · Chrome 44.0 on Windows

Friends in egypt and the us are saying the same, i'm in the uk and live is down. Friend in the US called them and they simply said they're working as fast as they can to get live back up and working

Roberto Quintanilla Jr. · 12 August 2015 - 23:00
· · Chrome 44.0 on Android

I try to sign in, but when it does it says "Disconnected from Xbox Live" and the error code is 80158220A. It says "your console can't connect to Xbox Live.", then telling me to check my internet connection which is perfectly fine. Help??

Landry Dalton · 28 August 2014 - 08:00
United States · Time Warner Cable · Chrome 36.0 on Windows

Error Code 800705B4 for Security Update. Can load Xbox live, but not User Profile. has been 30 minutes and still no change after restarting console and clear cache of storage. Please fix thanks.

Dawn Buttarazzi · 24 August 2014 - 16:20
United States · Charter Communications · Chrome 32.0 on Windows

Our Xbox 360 has reported xbox live server unavailable for the last hour. The xbox website says they are have major issues with an apparent DDoS attack. The PSN network has been shut down for most of the day from a DDoS attack. But this website says the servers are up? I don't believe that you are really checking the network, maybe pinging the server. You might be able to say the ping function is up.

Jess Faber · 24 August 2014 - 15:32
United States · Time Warner Cable · Chrome 36.0 on Mac

Xbox takes forever to load and connect to xbox live, disconnects while launching netflix, and never quite makes the connection to netflix before timing out. DDOS, from my understanding.

Doug Martens · 30 July 2014 - 21:37
Canada · Shaw Communications · Chrome 36.0 on Windows

Xbox live is limited and I can't get into ANY games online or local or any apps. I was able to download a game but can't play it. I have 2 Xbox 360s with the same problem and my internet is up and running. What's up Microsoft?

Ant Connolly · 30 July 2014 - 16:13
United Kingdom · Virgin Media · Chrome 36.0 on Windows

xbox 1 is having sign in issues, check back in 30 mins msg, the last time this happened (last week)i gave up after 4 hours and went to bed.Disgraceful, extremely expensive and wholly unacceptable

Elizabeth Majic · 2 July 2014 - 17:03
United States · Bright House Networks · Chrome 35.0 on Windows

We were trying to create a new Live Gold account too. Its not just on xbox, we cant even get to billing from a laptop. Heres the service status page.

Josh Brazil · 1 May 2014 - 11:42
United Kingdom · Sky Broadband

Last night all my data had gone, i had fifa 14 downloaded on my hard drive that has gone and i can't download it back, it says all my stuff in my hard drive is still there but when i click on it, it isn't there also my account went it wouldn't let me download it back onto my hard drive so i had to download it onto the xbox mini hard drive thing, please help i'm dying to play fifa aha;)

Nathanael Carr · 11 April 2014 - 16:22
Australia · Optus

guys the xbox support website states that there is a problem with the black ops 2 leaderboards so f#!king treyarch told them to shut down the servers for a couple of hours

Thorben Torpedo · 13 February 2014 - 21:38
Germany · Kabel Deutschland

same here in Germany... Achievement unlocked and then connection lost... after 15 minutes another sign in... do another achievement and again... sign out :-/

Mike Bongiorno · 13 February 2014 - 21:27
United States · CenturyLink

Stating my Xbox cannot connect to Live. Rest of electrons working fine. i have my xbox on a wired network and everything else wireless. tried to changes cables and still did not connect. in pluged into computer, internet works just fine. whats going on?

Anthony Cottom · 26 January 2014 - 19:36
United States · Comcast Cable

I have had to replace 2 comcast wireless gateways because of DNS issues, I think that they may be comming from the Xbox 360 side of this problem. I think it just caused another box to go bad, any ideas

Edit: Right now I can't get on Xbox live on my 360 it will not connect to the network or live & every other device in my house can access the same wifi without any problems last time this happened I had to replace the Comcast Gateway Router. Anybody chime in on the possible answer.

Martyn Cordell · 21 November 2013 - 15:31
United Kingdom · Sky Broadband

xbox dint get hacked and also xbox keep you wanting more i mean has anyone seen dead rising 3 omg and forza motersport 5 is it i mean come on you get better than that for gaming playstation have nowt on xbox .. Xbox kings of gaming

Arley Ellingson · 21 November 2013 - 15:26
United States · Windstream Communications

This is Iowa writing. Attempted to sign on to Xbox live and nothing. It was working at 12:15 pm today, however. Glitch must have occurred since then. Can't even reach the website.

Samantha Ozogar · 21 November 2013 - 15:17
United States · Time Warner Cable

I have been having problems for an hour here in Texas. Both the website and xbox live... Guess they are getting ready for tomorrow, but I can't do anything

Simon Judge · 21 November 2013 - 15:15
United Kingdom · Virgin Media

Roger Aragon · 21 November 2013 - 15:13
United States · Verizon Internet Services

I've been having problems for almost an hour, Southern California. As of a couple minutes ago, I barely was able to log on to LIVE, but the website's still giving me problems

Toby Gosling · 21 November 2013 - 15:12
United Kingdom · Sky Broadband

It's not just Xbox, Hotmail is down too. Could be just updating things in prep for Xbone's launch, but I suspect it could be more complex than that...

Stephen Champion · 21 November 2013 - 14:57
United States · Mediacom Communications

Strangely enough, I can see what other people are doing on xbox live in my friends list. I can even load up Netflix, but my xbox still says that it can't connect to xbox live.

Michelle Rathy · 13 November 2013 - 17:09
Canada · Shaw Communications

here in Canada! cannot get onto my xbox live account! code 80151909! and also can not get onto the xbox live website to see how I can fix this! helpppp lol

Chuck Moberg CHt · 9 November 2013 - 16:27
United States · Comcast Cable

Better get used to some crappy Xbox Live problems. They are going to spend all their time making sure the new Xbox One doesn't have a single problem, so they can say they are bug free. Meanwhile all the old 360 users are screwed with neglected service. PS4 in my future.

Billy Gladfelter · 9 November 2013 - 15:38
United States · Comcast Cable

Xbox Live is still down for me since this A.M. the microsoft site has removed the problem alert from the support page, but did not say it was fixed. I'm getting jacked. Thanks Comcast.

Shawn Schmeltz · 9 November 2013 - 14:28
United States · Comcast Cable

I've been down for the last 11 hours.. now shows that its all working but I still can't connect to Xbox Live... It's really pissing me off.

Dotti Kunnap · 9 November 2013 - 13:52
United States · Comcast Cable

Per Xbox live website: 11/9/2013 1:25:35 PM PST:

We are still receiving reports of Comcast ISP subscribers having issues signing in to Xbox Live. We are hard at work with our partners at Comcast to get this problem fixed as quickly as possible. Thank you for your patience during this time and we will continue to keep you posted every 30 minutes with any updates on our progress.

Robert Turnbull · 9 November 2013 - 12:46
United States · Comcast Cable

As Per the XBOX Live Website: "We've got our top engineers working with our partner to get you back in the action as soon as possible. We'll update you here in 30 minutes. Thanks for your patience." Posted 12:26:21 PM PST. (That's 3:26 PM for your East Coasters)

Robert Sayre · 9 November 2013 - 11:23
United States · Comcast Cable

Can't connect in Michigan. Waiting for online chat agent and was told they are down due to maintenance. Expect to be back up in 2-3 hours but that was 2 hours ago. Just tried and still getting the same 80151909 error.

Matthew Robinson · 9 November 2013 - 10:54
United States · Comcast Cable

Im having the same problem with connection, but I went and spoke to an Ambassador and I was told the Live service is down as of now, he said it should be up in an hour or so and to be watching twitter because they will most likely post when it's up

Pelle Lindbergh · 2 November 2013 - 18:05
United States · Frontier Communications

Lancaster, PA... I'm glad it's not just me anyway. I've had no connection to XBOX Live for about an hour, yeah it's giving me the error code "80151909" and telling me it's a problem with MY router or modem.

Michael Lee Rakes · 2 November 2013 - 17:11
United States · Frontier Communications

Mine went down in the middle of watching a movie about 1 1/2hrs ago. Upon doing a network test, it says it's an MTU Setting issue. This is bull&%$# as it's never been an issue for over 6 years until right now, plus all my other devices are working absolutely fine. And yes, the MTU setting is 1346 as Microsoft requests, so this one is DEFINITELY on them, despite the bull%#$@ I see about how their network is up and running.

Gamenerd Noneyobusniss · 2 November 2013 - 16:26
United States · Frontier Communications

Xbox360 all live is down in Indiana North vernon... playing with a few friends and it disconnected me... no connection to main site either... PLEASE LAUCH UP SOON!

Stephen Savoy · 15 October 2013 - 14:14
United States · Comcast Cable

does anyone know xbox lives support number so I can get some help getting into my account because theres some supposed glitch in the system that wont let me request contact

Chronic Truman · 7 October 2013 - 23:41
New Zealand · TelstraClear

ive paid for my god damn xbox live, and it comes up with this error code and then wont let me join online, saying i dont have the right member ship even though i just paid for online, twice. FFS

Christian Payumo · 5 October 2013 - 17:02
Canada · MTS Allstream

I can't sign in to my Xbox Online account. It always keep saying. "Uh Oh That Shouldn't Have Happened" "Looks Like You Found A Glitch". And on Xbox, I can't even buy anything or change my billing information. Status Codes: 807B01F4 80190376 8C01003 Please Help Me.

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