website not working? Is it down right now? Server Status Check screenshot
XboxWebsite Name: Checked:
Response Time:
Last Down:
Checking Xbox
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Xbox Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
15:524.57 ms. 
18:004.46 ms.
20:094.51 ms. 
22:204.53 ms.
00:244.45 ms. 
02:264.57 ms.
04:294.41 ms. 
06:494.48 ms.
08:534.62 ms. 
10:574.55 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -8)  |  Current server time is 12:59

We have tried pinging Xbox website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Xbox - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Roberta Montoya · 1 day 2 hours ago
· · Android Browser 4.0 on Android

Can't log on to Xbox live

▼ LAST 7 DAYS ...
Jay Jones · 4 days 18 hours ago
· · Safari 8.0 on iPad

Can't sync game data or play online.

Landry Dalton · 28 August 2014 - 08:00
United States · Time Warner Cable · Chrome 36.0 on Windows

Error Code 800705B4 for Security Update. Can load Xbox live, but not User Profile. has been 30 minutes and still no change after restarting console and clear cache of storage. Please fix thanks.

Dawn Buttarazzi · 24 August 2014 - 16:20
United States · Charter Communications · Chrome 32.0 on Windows

Our Xbox 360 has reported xbox live server unavailable for the last hour. The xbox website says they are have major issues with an apparent DDoS attack. The PSN network has been shut down for most of the day from a DDoS attack. But this website says the servers are up? I don't believe that you are really checking the network, maybe pinging the server. You might be able to say the ping function is up.

Jess Faber · 24 August 2014 - 15:32
United States · Time Warner Cable · Chrome 36.0 on Mac

Xbox takes forever to load and connect to xbox live, disconnects while launching netflix, and never quite makes the connection to netflix before timing out. DDOS, from my understanding.

Doug Martens · 30 July 2014 - 21:37
Canada · Shaw Communications · Chrome 36.0 on Windows

Xbox live is limited and I can't get into ANY games online or local or any apps. I was able to download a game but can't play it. I have 2 Xbox 360s with the same problem and my internet is up and running. What's up Microsoft?

Ant Connolly · 30 July 2014 - 16:13
United Kingdom · Virgin Media · Chrome 36.0 on Windows

xbox 1 is having sign in issues, check back in 30 mins msg, the last time this happened (last week)i gave up after 4 hours and went to bed.Disgraceful, extremely expensive and wholly unacceptable

Elizabeth Majic · 2 July 2014 - 17:03
United States · Bright House Networks · Chrome 35.0 on Windows

We were trying to create a new Live Gold account too. Its not just on xbox, we cant even get to billing from a laptop. Heres the service status page.

Nate Thompson · 2 July 2014 - 16:36
United States · CenturyLink · Safari 7.0.3 on Mac

I can't login to Xbox right now. It quit, mid-creatiion of a new account for my kid.

Louise Kavanagh · 7 May 2014 - 08:47
United Kingdom · Sky Broadband

hi both my sons xboxs are down in the house right now i am on sky network and everything else is working just fine please help

Josh Brazil · 1 May 2014 - 11:42
United Kingdom · Sky Broadband

Last night all my data had gone, i had fifa 14 downloaded on my hard drive that has gone and i can't download it back, it says all my stuff in my hard drive is still there but when i click on it, it isn't there also my account went it wouldn't let me download it back onto my hard drive so i had to download it onto the xbox mini hard drive thing, please help i'm dying to play fifa aha;)

Marshall Margaritell · 23 April 2014 - 22:50
United States · Verizon FiOS seems to be having issues, regardless of what this site's test says.

Nathanael Carr · 11 April 2014 - 16:22
Australia · Optus

guys the xbox support website states that there is a problem with the black ops 2 leaderboards so f#!king treyarch told them to shut down the servers for a couple of hours

Steven C Love · 5 April 2014 - 14:58
United States · Brightnet Internet

I haven't been able to sign on since yesterday. Are the server s still down?

Renata SG · 21 March 2014 - 15:36
Australia · Optus

cannot log onto ... error message for the past few days... anyone else experiencing this problem?

Trenton J. Schindele · 14 March 2014 - 20:30
United States · Comcast Cable

I'm getting a matchmaking service alert on my 360! Anybody else having this problem?!!

Tanner Dermann · 21 February 2014 - 20:17
Canada · Telus Communications

WTF just happend to XBL? Xbox One users stayed online, but 360 users off? WTF?!

Ricky Brandt · 13 February 2014 - 22:01
United States · Charter Communications

Down for me too. Might have something to do with the free Xbox Live for the weekend.

Thorben Torpedo · 13 February 2014 - 21:38
Germany · Kabel Deutschland

same here in Germany... Achievement unlocked and then connection lost... after 15 minutes another sign in... do another achievement and again... sign out :-/

Duffy's Paintmyart · 13 February 2014 - 21:35
United States · Time Warner Cable

Live has crashed for me twice in the last 30 minutes. Kicked off all my friends and their friends, too. Crazy.

Justin Blackwell · 13 February 2014 - 21:33
United States · AT&T U-verse

Just got access back to XBL right then. Don't know for how long though, third time restarting my xbox.

Nathan Teague · 13 February 2014 - 21:31
United States · Comcast Cable

Real freaky everyone just disconnected from xbl on my FL twice the same time I did. WTF, XBL finally getting hacked?

Mike Bongiorno · 13 February 2014 - 21:27
United States · CenturyLink

Stating my Xbox cannot connect to Live. Rest of electrons working fine. i have my xbox on a wired network and everything else wireless. tried to changes cables and still did not connect. in pluged into computer, internet works just fine. whats going on?

Anthony Cottom · 26 January 2014 - 19:36
United States · Comcast Cable

I have had to replace 2 comcast wireless gateways because of DNS issues, I think that they may be comming from the Xbox 360 side of this problem. I think it just caused another box to go bad, any ideas

Edit: Right now I can't get on Xbox live on my 360 it will not connect to the network or live & every other device in my house can access the same wifi without any problems last time this happened I had to replace the Comcast Gateway Router. Anybody chime in on the possible answer.

Dave Kessel · 23 January 2014 - 07:35
United States · Time Warner Cable

i can get on xbox live but keeps telling me cod ghost servers are not avalable at this time, telling my friends this also

Deb Hill · 30 December 2013 - 22:34
United States · Comcast Cable

Xbox site has been down for the last couple days can't renew or redeem codes. This stinks.

Tim Eacott · 21 November 2013 - 16:05
Australia · TPG Internet Pty.

Back up and online in Aus :) :)
Now to make the most of my day off work with some GTAO lol

Martyn Cordell · 21 November 2013 - 15:31
United Kingdom · Sky Broadband

xbox dint get hacked and also xbox keep you wanting more i mean has anyone seen dead rising 3 omg and forza motersport 5 is it i mean come on you get better than that for gaming playstation have nowt on xbox .. Xbox kings of gaming

Arley Ellingson · 21 November 2013 - 15:26
United States · Windstream Communications

This is Iowa writing. Attempted to sign on to Xbox live and nothing. It was working at 12:15 pm today, however. Glitch must have occurred since then. Can't even reach the website.

Den Lee · 21 November 2013 - 15:20
United States · Isomedia

everything is down for me too, wont even work, and hotmail is buggy too

Samantha Ozogar · 21 November 2013 - 15:17
United States · Time Warner Cable

I have been having problems for an hour here in Texas. Both the website and xbox live... Guess they are getting ready for tomorrow, but I can't do anything

Adam Coley · 21 November 2013 - 15:15
United Kingdom · BT

Doesn't really fill me with confidence the website has crashed a few hours before the release of Microsoft's cloud based console lol

Simon Judge · 21 November 2013 - 15:15
United Kingdom · Virgin Media

Roger Aragon · 21 November 2013 - 15:13
United States · Verizon Internet Services

I've been having problems for almost an hour, Southern California. As of a couple minutes ago, I barely was able to log on to LIVE, but the website's still giving me problems

Toby Gosling · 21 November 2013 - 15:12
United Kingdom · Sky Broadband

It's not just Xbox, Hotmail is down too. Could be just updating things in prep for Xbone's launch, but I suspect it could be more complex than that...

Marshall Margaritell · 21 November 2013 - 15:10
United States · Verizon FiOS

I just called xbox support, and they said its an unscheduled maintenance for the xbox one infrastructure being brought online and hooked into things.

Daniel John Haill · 21 November 2013 - 15:05
United Kingdom · TalkTalk

i got charged money for buying stuff i didn't buy whilst the xbox server were down

Bo Craig · 21 November 2013 - 15:03
Australia · TPG Internet Pty.

XBL down for me, Brisbane, Australia. Obviously the xbone release broke the internet :/

Stephen Champion · 21 November 2013 - 14:57
United States · Mediacom Communications

Strangely enough, I can see what other people are doing on xbox live in my friends list. I can even load up Netflix, but my xbox still says that it can't connect to xbox live.

Stephen Champion · 21 November 2013 - 14:55
United States · Mediacom Communications

Finally other people start to show these issues as well. I've been experiencing them for 10 minutes now.

Ricky Foster · 21 November 2013 - 14:55
Canada · Bell Aliant

Can not sign into Xbox Live on my Xbox, can't even connect to their website on my computer.

Nois Forme · 21 November 2013 - 14:53
United States · Comcast Cable currently results in DNS failure - Michigan, U.S.

Michelle Rathy · 13 November 2013 - 17:09
Canada · Shaw Communications

here in Canada! cannot get onto my xbox live account! code 80151909! and also can not get onto the xbox live website to see how I can fix this! helpppp lol

Chuck Moberg CHt · 9 November 2013 - 16:27
United States · Comcast Cable

Better get used to some crappy Xbox Live problems. They are going to spend all their time making sure the new Xbox One doesn't have a single problem, so they can say they are bug free. Meanwhile all the old 360 users are screwed with neglected service. PS4 in my future.

Billy Gladfelter · 9 November 2013 - 15:50
United States · Comcast Cable

The service alert is back up again... still comcast so optimistic... yet provides no timeline.

Billy Gladfelter · 9 November 2013 - 15:38
United States · Comcast Cable

Xbox Live is still down for me since this A.M. the microsoft site has removed the problem alert from the support page, but did not say it was fixed. I'm getting jacked. Thanks Comcast.

Shawn Schmeltz · 9 November 2013 - 14:28
United States · Comcast Cable

I've been down for the last 11 hours.. now shows that its all working but I still can't connect to Xbox Live... It's really pissing me off.

Dotti Kunnap · 9 November 2013 - 13:52
United States · Comcast Cable

Per Xbox live website: 11/9/2013 1:25:35 PM PST:

We are still receiving reports of Comcast ISP subscribers having issues signing in to Xbox Live. We are hard at work with our partners at Comcast to get this problem fixed as quickly as possible. Thank you for your patience during this time and we will continue to keep you posted every 30 minutes with any updates on our progress.

Bj Viehl · 9 November 2013 - 13:15
United States · Comcast Cable

down in SLC.. some having eissue others have it connection. Getting 8015190E code. power cycled router, modem, and xbox. Nothing still.

Robert Turnbull · 9 November 2013 - 12:46
United States · Comcast Cable

As Per the XBOX Live Website: "We've got our top engineers working with our partner to get you back in the action as soon as possible. We'll update you here in 30 minutes. Thanks for your patience." Posted 12:26:21 PM PST. (That's 3:26 PM for your East Coasters)

Jesse Barrett · 9 November 2013 - 12:42
United States · Comcast Cable

Just tried logging in from Spokane, WA we're down here as well just as I was bout to go play some GTA online damnit.

Jt Harding · 9 November 2013 - 11:56
United States · Comcast Cable

Down in Pittsburgh atleast at my house a buddy of mine who lives 2 blocks away is online right now

Robert Sayre · 9 November 2013 - 11:23
United States · Comcast Cable

Can't connect in Michigan. Waiting for online chat agent and was told they are down due to maintenance. Expect to be back up in 2-3 hours but that was 2 hours ago. Just tried and still getting the same 80151909 error.

Matthew Robinson · 9 November 2013 - 10:54
United States · Comcast Cable

Im having the same problem with connection, but I went and spoke to an Ambassador and I was told the Live service is down as of now, he said it should be up in an hour or so and to be watching twitter because they will most likely post when it's up

Quinci Wims · 9 November 2013 - 05:38
United States · Comcast Cable

Can not connect because of error code 80151909. First time this has happen to me and its been like this for 4 hours

Matt Slough · 2 November 2013 - 18:11
United States · Frontier Communications

Showing it down in NE Indiana. Connectivity tests show it's my internet but that's absolutely false.

Pelle Lindbergh · 2 November 2013 - 18:05
United States · Frontier Communications

Lancaster, PA... I'm glad it's not just me anyway. I've had no connection to XBOX Live for about an hour, yeah it's giving me the error code "80151909" and telling me it's a problem with MY router or modem.

Michael Lee Rakes · 2 November 2013 - 17:11
United States · Frontier Communications

Mine went down in the middle of watching a movie about 1 1/2hrs ago. Upon doing a network test, it says it's an MTU Setting issue. This is bull&%$# as it's never been an issue for over 6 years until right now, plus all my other devices are working absolutely fine. And yes, the MTU setting is 1346 as Microsoft requests, so this one is DEFINITELY on them, despite the bull%#$@ I see about how their network is up and running.

Jamie Shapiro · 2 November 2013 - 17:03
United States · Frontier Communications

Xbox down in NW Indiana. Error code 8015190B when trying to connect to Internet. Anyone else?

Gamenerd Noneyobusniss · 2 November 2013 - 16:26
United States · Frontier Communications

Xbox360 all live is down in Indiana North vernon... playing with a few friends and it disconnected me... no connection to main site either... PLEASE LAUCH UP SOON!

William Joseph Marshall · 31 October 2013 - 20:14
United States · Time Warner Cable

Having connection problems in New York at 11pm. Any Xbox webpage that starts off with "live." is not loading.

Nois Forme · 27 October 2013 - 12:58
United States · Comcast Cable

Xbox live down in Mi, US - 4:02 - Xbox live site reports server problems

Abbey Arletto · 19 October 2013 - 19:02
Denmark · Telia Stofa A/S

Xbox Live is down in Denmark and other European countries. So why does your website claim it's "up and reachable"?? Error code 8B010007

Alex Patti · 19 October 2013 - 06:27
United States · Optimum Online

Site and Live are down for me. I know its not my internet 117 down and 33 up...

Stephen Savoy · 15 October 2013 - 14:14
United States · Comcast Cable

does anyone know xbox lives support number so I can get some help getting into my account because theres some supposed glitch in the system that wont let me request contact

Chronic Truman · 7 October 2013 - 23:41
New Zealand · TelstraClear

ive paid for my god damn xbox live, and it comes up with this error code and then wont let me join online, saying i dont have the right member ship even though i just paid for online, twice. FFS

Christian Payumo · 5 October 2013 - 17:02
Canada · MTS Allstream

I can't sign in to my Xbox Online account. It always keep saying. "Uh Oh That Shouldn't Have Happened" "Looks Like You Found A Glitch". And on Xbox, I can't even buy anything or change my billing information. Status Codes: 807B01F4 80190376 8C01003 Please Help Me.

Dubb'n Sian · 2 October 2013 - 01:11
Australia · Telstra Internet

my xbox live account randomly signed out, so i tried to log back in and its saying that i need to update my billing options so i done that and that still doesnt work. then i try and log onto my account on and i go to click on account and its coming up with uh oh. looks like you have found a glitch. does anyone know why? or know how i can get back into my account???

Arif Greeny Attila Williams · 15 September 2013 - 20:19
United Kingdom · Sky Broadband

xbox servers or matchmaking must be down cant get into a fifa game online or black ops 2 online wtf is going on!!!!!

Dom Lovelace · 10 September 2013 - 11:06
United Kingdom · Virgin Media

Getting error 80190376 after changing my windows live ID to a new one. My GT has migrated to my new account and I can play online.. My billing is now messed up.. Says "Cant retrieve card info" Cant even download FREE demos?? Also my sub history is now blank.. No Gold info or nothing???

Jacob Anderson-Beswick · 1 September 2013 - 11:50
United Kingdom · Virgin Media

i have been trying to access the "my account" section on the website but everytime i try it comes up with "it appears you've found a glitch in the system". it's been like this for nearly a week and i need to update my payment method before billing date. it also won't let me change my billing information on the console and comes up with error code "80190376". please if anyone can help me out here could you send me a reply on - much appreciated

Eric Hanke · 25 August 2013 - 18:48
United States · Time Warner Cable

Unable to connect to or XBOX Live.. Yet this stupid site says it's up... WTF, how can a site with an average ping time +1000ms be up?

Mhammad JUv ALjuhani · 30 July 2013 - 07:03
Saudi Arabia · SaudiNet

I can't connect to xbox live I have being trying to connect for 3 hours ago

Faith Murphy · 25 July 2013 - 11:12
United States · Time Warner Cable

Its still down in CA. orig went down at 12 midnight... still not working at 11:11 am today.

Robber Heist · 24 July 2013 - 13:58
Sweden · Bahnhof Internet AB

This is laughable im glad i hacked my 360 so i dont have to give any more money to the satanic company microsoft. FUCK YOU MS! I will never buy a console again. My pc is better than the xbox 1 and the ps4. Advice to everyone is Do not waste your money on a console when you can buy a graphics card for less than half the money!

Jeroen Jurriens · 23 July 2013 - 16:21
Netherlands · Ziggo

its still not working, i gues microsoft wants us all to buy a PS4 instead of the XBOX one since we are all paying for our gold memberships every month and we dont get anything in return for it, all the games they give for free i allready own on a disc and i dont really play mutliplayer so they basicly charge me to be able to talk to my friends, and now xbox live issnt working at all, i cant even play a freaking single player game that has been downloaded to my HD >.> ugh Microsoft is really going to far lately.

Jonathon Brister · 23 July 2013 - 16:15
United States · CenturyLink

@ SuL So if you bothered to check the current specs on the Xbox One, you would know that they have taken off the online restrictions except for a one-time connection during setup. They have also taken off the used games restrictions and game trade restrictions. That was all a publicity scare to see how gamers would react to changes such as that, hence them removing said stats. Check your facts before you badmouth something.

Dan Lowery · 23 July 2013 - 15:24
United States · Time Warner Cable

Down in Ohio too. Can't play mass effect 2. Says I do not have all the content I downloaded.

SuL So · 23 July 2013 - 15:00
United States · Charter Communications

And they want me to buy a Xbox One?! I don't think so! Can't play games without logging in, have to log in at least once a day, can't trade games, Can't do shi*! Won't buy Shi*!

Hunter Blaylock · 23 July 2013 - 14:29
United States · CenturyLink

My xbox was freezing but I cleared the cache and it said that it was the internet that was the problem.. I fixed that but now it says that some xbox live features cannot be accessed and I bought a year's worth of live in February..

PaweĊ‚ Rski · 23 July 2013 - 14:13
United Kingdom · Be Un Limited

BF dont want even start to get on main menu, problem to log in, cant install anything from web.. And the say microshit is better than sony becouse u pay for gold account.. I wonder if they reward their customers for that disruption

Elric J. Colvill · 23 July 2013 - 14:10
United States · CenturyLink

My one day off, some time to chill on the Box, and it's all f'ed up. The excuse my friends like to use for MS charging for live is the "reliability of XBox Live" compared to Steam. Well *coughbscough*

Donald Inglese · 23 July 2013 - 13:51
United States · Comcast Cable

none of my games that i bought from the marketplace are working ive been trying to get aassasins creed 2 to work for like an hour now fix your shit xbox

Anthony Cernadas · 23 July 2013 - 13:41
United States · Verizon Internet Services

Xbox live has been slow as f#!k if not impossible to use all day... you would think they could throw out a courtesy warning or some shit but nooooo

Jeroen Jurriens · 23 July 2013 - 13:23
Netherlands · Ziggo

i can launch the games but whenever it tells me *select storage device* and i click hard drive it just doesnt do shit, so anoying..

Jordan Betschart · 23 July 2013 - 13:18
United States · Comcast Cable

Same with me, music plays but a blank screen. Xbox Live services are down I think at the moment. Go to and you'll see what I mean.

Brandon Robinson · 23 July 2013 - 13:16
United States · Comcast Cable

what ever game i click on it dont do nothing it stays on the page of my games then i click plAY black ops thats a disk it loads i hear the music but see nothing is xbox down or having issues im in new jersey any help would be great

Jeroen Jurriens · 23 July 2013 - 13:00
Netherlands · Ziggo

for me im signed in but its going soooo super slow, its hardly worth playing like this, its slower then the first computer ever made..

Tim Graves · 23 July 2013 - 12:56
United Kingdom · TalkTalk

yep it's down all over the UK. Xbox live status checker confirms this.

Jeroen Jurriens · 23 July 2013 - 12:28
Netherlands · Ziggo

if you cant connect still and your trying to play a offline game just simply unplug your internet cable then your profile will just sign in and not try to connect, that atleast allowes you to play offline games.

David Kelley · 23 July 2013 - 12:19
United States · Level 3 Communications

thank god im not alone! yeah today it is down for me as well... I am assuming it is an east coast thing cuz I have friends online right now

Jeroen Jurriens · 23 July 2013 - 11:53
Netherlands · Ziggo

i finaly got back on xbox live but i had to give my email and password again, so anoying it took me nearly a hour to reconnect to live. its so stupid that they have xbox live down so much since the announchment from xbox one they seem not to care anymore.

Joe Vice · 23 July 2013 - 11:20
United States · Bright House Networks

Live is still having issues. Taking forever to connect to a server as it froze on me when trying connect to Mortal Kombat. Same thing for Monopoly. Youtube and Netflix apps load painfully slow as well. Not sure what is going on but I hope they fix this ASAP.

Jennifer Morgan · 23 July 2013 - 11:09
United States · Time Warner Cable

My XBOX will not sign in what so ever. I select my profile and is says signing in for about 3 minutes then takes me to a screen to sign in with my email and password. After doing so it asks if I want to save my password. I say yes, and it freezes and gives an error that I can not find in XBOX system 800705B4. When searching this error I see that there is an issue with streaming media.. well I can't even get to the media section to try and stream.. Get your crap together XBOX!

Kevin J. McLain · 23 July 2013 - 10:13
United States · Charter Communications

I'm having DLC Content and Update issues. Marketplace won't load and DLC content is getting corrupted or deleted. All this has happened within the last hour.

Ryan La Plante · 23 July 2013 - 10:05
Canada · Shaw Communications

My xbox keeps freezing when im trying to play a game... Only does it when im trying to play multi-player... anyone else having this issue me and all my friends cant get on does it with all games...

Tom Smith · 10 July 2013 - 21:49
United States · Comcast Cable

It's not working for me either. the website says "It appears you've found a glitch in the system." Well that's just dandy!

Sam Hawkins · 8 July 2013 - 22:08
Australia · Telstra Internet

24 hours? Really? They keep saying to check back every 30 minutes...

Arvin June Mallari · 8 July 2013 - 20:57
Philippines · Philippine Long Distance Telephone

Having a problem too. My friends profile is a ghost too lol. So I delete them for a while lol. Anythings up ? @_@

Dave Kessel · 8 July 2013 - 19:44
United States · Time Warner Cable

mine lost live and froze up, no partes or messages, about 45 min. ago

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