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Xbox Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
11:4714.22 ms. 
13:5114.8 ms.
16:0614.82 ms. 
18:0914.81 ms.
20:1214.78 ms. 
22:1314.84 ms.
00:1614.74 ms. 
02:2814.81 ms.
04:3614.87 ms. 
06:4114.84 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 07:30

We have tried pinging Xbox website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Xbox - Troubleshooting Instructions

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Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Top Comments ▼
▼ Latest Comments
Nathanael Carr · 11 April 2014 - 16:22

guys the xbox support website states that there is a problem with the black ops 2 leaderboards so f#!king treyarch told them to shut down the servers for a couple of hours

Steven C Love · 5 April 2014 - 14:58

I haven't been able to sign on since yesterday. Are the server s still down?

Andrea Kwesi Morkly · 3 April 2014 - 04:27

cannot log onto ... anyone else experiencing this problem?

Renata SG · 21 March 2014 - 15:36

cannot log onto ... error message for the past few days... anyone else experiencing this problem?

Trenton J. Schindele · 14 March 2014 - 20:30

I'm getting a matchmaking service alert on my 360! Anybody else having this problem?!!

Tanner Dermann · 21 February 2014 - 20:17

WTF just happend to XBL? Xbox One users stayed online, but 360 users off? WTF?!

Ricky Brandt · 13 February 2014 - 22:01

Down for me too. Might have something to do with the free Xbox Live for the weekend.

Thorben Torpedo · 13 February 2014 - 21:38

same here in Germany... Achievement unlocked and then connection lost... after 15 minutes another sign in... do another achievement and again... sign out :-/

Duffy's Paintmyart · 13 February 2014 - 21:35

Live has crashed for me twice in the last 30 minutes. Kicked off all my friends and their friends, too. Crazy.

Justin Blackwell · 13 February 2014 - 21:33

Just got access back to XBL right then. Don't know for how long though, third time restarting my xbox.

Nathan Teague · 13 February 2014 - 21:31

Real freaky everyone just disconnected from xbl on my FL twice the same time I did. WTF, XBL finally getting hacked?

Mike Bongiorno · 13 February 2014 - 21:27

Stating my Xbox cannot connect to Live. Rest of electrons working fine. i have my xbox on a wired network and everything else wireless. tried to changes cables and still did not connect. in pluged into computer, internet works just fine. whats going on?

Anthony Cottom · 26 January 2014 - 19:36

I have had to replace 2 comcast wireless gateways because of DNS issues, I think that they may be comming from the Xbox 360 side of this problem. I think it just caused another box to go bad, any ideas

Edit: Right now I can't get on Xbox live on my 360 it will not connect to the network or live & every other device in my house can access the same wifi without any problems last time this happened I had to replace the Comcast Gateway Router. Anybody chime in on the possible answer.

Dave Kessel · 23 January 2014 - 07:35

i can get on xbox live but keeps telling me cod ghost servers are not avalable at this time, telling my friends this also

Deb Hill · 30 December 2013 - 22:34

Xbox site has been down for the last couple days can't renew or redeem codes. This stinks.

Tim Eacott · 21 November 2013 - 16:05

Back up and online in Aus :) :)
Now to make the most of my day off work with some GTAO lol

Martyn Cordell · 21 November 2013 - 15:31

xbox dint get hacked and also xbox keep you wanting more i mean has anyone seen dead rising 3 omg and forza motersport 5 is it i mean come on you get better than that for gaming playstation have nowt on xbox .. Xbox kings of gaming

Arley Ellingson · 21 November 2013 - 15:26

This is Iowa writing. Attempted to sign on to Xbox live and nothing. It was working at 12:15 pm today, however. Glitch must have occurred since then. Can't even reach the website.

Den Lee · 21 November 2013 - 15:20

everything is down for me too, wont even work, and hotmail is buggy too

Samantha Ozogar · 21 November 2013 - 15:17

I have been having problems for an hour here in Texas. Both the website and xbox live... Guess they are getting ready for tomorrow, but I can't do anything

Adam Coley · 21 November 2013 - 15:15

Doesn't really fill me with confidence the website has crashed a few hours before the release of Microsoft's cloud based console lol

Roger Aragon · 21 November 2013 - 15:13

I've been having problems for almost an hour, Southern California. As of a couple minutes ago, I barely was able to log on to LIVE, but the website's still giving me problems

Toby Gosling · 21 November 2013 - 15:12

It's not just Xbox, Hotmail is down too. Could be just updating things in prep for Xbone's launch, but I suspect it could be more complex than that...

Marshall Margaritell · 21 November 2013 - 15:10

I just called xbox support, and they said its an unscheduled maintenance for the xbox one infrastructure being brought online and hooked into things.

Daniel John Haill · 21 November 2013 - 15:05

i got charged money for buying stuff i didn't buy whilst the xbox server were down

Bo Craig · 21 November 2013 - 15:03

XBL down for me, Brisbane, Australia. Obviously the xbone release broke the internet :/

Stephen Champion · 21 November 2013 - 14:57

Strangely enough, I can see what other people are doing on xbox live in my friends list. I can even load up Netflix, but my xbox still says that it can't connect to xbox live.

Stephen Champion · 21 November 2013 - 14:55

Finally other people start to show these issues as well. I've been experiencing them for 10 minutes now.

Ricky Foster · 21 November 2013 - 14:55

Can not sign into Xbox Live on my Xbox, can't even connect to their website on my computer.

Nois Forme · 21 November 2013 - 14:53 currently results in DNS failure - Michigan, U.S.

Michelle Rathy · 13 November 2013 - 17:09

here in Canada! cannot get onto my xbox live account! code 80151909! and also can not get onto the xbox live website to see how I can fix this! helpppp lol

Chuck Moberg CHt · 9 November 2013 - 16:27

Better get used to some crappy Xbox Live problems. They are going to spend all their time making sure the new Xbox One doesn't have a single problem, so they can say they are bug free. Meanwhile all the old 360 users are screwed with neglected service. PS4 in my future.

Billy Gladfelter · 9 November 2013 - 15:50

The service alert is back up again... still comcast so optimistic... yet provides no timeline.

Billy Gladfelter · 9 November 2013 - 15:38

Xbox Live is still down for me since this A.M. the microsoft site has removed the problem alert from the support page, but did not say it was fixed. I'm getting jacked. Thanks Comcast.

Shawn Schmeltz · 9 November 2013 - 14:28

I've been down for the last 11 hours.. now shows that its all working but I still can't connect to Xbox Live... It's really pissing me off.

Dotti Kunnap · 9 November 2013 - 13:52

Per Xbox live website: 11/9/2013 1:25:35 PM PST:

We are still receiving reports of Comcast ISP subscribers having issues signing in to Xbox Live. We are hard at work with our partners at Comcast to get this problem fixed as quickly as possible. Thank you for your patience during this time and we will continue to keep you posted every 30 minutes with any updates on our progress.

Bj Viehl · 9 November 2013 - 13:15

down in SLC.. some having eissue others have it connection. Getting 8015190E code. power cycled router, modem, and xbox. Nothing still.

Robert Turnbull · 9 November 2013 - 12:46

As Per the XBOX Live Website: "We've got our top engineers working with our partner to get you back in the action as soon as possible. We'll update you here in 30 minutes. Thanks for your patience." Posted 12:26:21 PM PST. (That's 3:26 PM for your East Coasters)

Jesse Barrett · 9 November 2013 - 12:42

Just tried logging in from Spokane, WA we're down here as well just as I was bout to go play some GTA online damnit.

Jt Harding · 9 November 2013 - 11:56

Down in Pittsburgh atleast at my house a buddy of mine who lives 2 blocks away is online right now

Robert Sayre · 9 November 2013 - 11:23

Can't connect in Michigan. Waiting for online chat agent and was told they are down due to maintenance. Expect to be back up in 2-3 hours but that was 2 hours ago. Just tried and still getting the same 80151909 error.

Matthew Robinson · 9 November 2013 - 10:54

Im having the same problem with connection, but I went and spoke to an Ambassador and I was told the Live service is down as of now, he said it should be up in an hour or so and to be watching twitter because they will most likely post when it's up

Quinci Wims · 9 November 2013 - 05:38

Can not connect because of error code 80151909. First time this has happen to me and its been like this for 4 hours

Matt Slough · 2 November 2013 - 18:11

Showing it down in NE Indiana. Connectivity tests show it's my internet but that's absolutely false.

Pelle Lindbergh · 2 November 2013 - 18:05

Lancaster, PA... I'm glad it's not just me anyway. I've had no connection to XBOX Live for about an hour, yeah it's giving me the error code "80151909" and telling me it's a problem with MY router or modem.

Michael Lee Rakes · 2 November 2013 - 17:11

Mine went down in the middle of watching a movie about 1 1/2hrs ago. Upon doing a network test, it says it's an MTU Setting issue. This is bull&%$# as it's never been an issue for over 6 years until right now, plus all my other devices are working absolutely fine. And yes, the MTU setting is 1346 as Microsoft requests, so this one is DEFINITELY on them, despite the bull%#$@ I see about how their network is up and running.

Jamie Shapiro · 2 November 2013 - 17:03

Xbox down in NW Indiana. Error code 8015190B when trying to connect to Internet. Anyone else?

Gamenerd Noneyobusniss · 2 November 2013 - 16:26

Xbox360 all live is down in Indiana North vernon... playing with a few friends and it disconnected me... no connection to main site either... PLEASE LAUCH UP SOON!

William Joseph Marshall · 31 October 2013 - 20:14

Having connection problems in New York at 11pm. Any Xbox webpage that starts off with "live." is not loading.

Nois Forme · 27 October 2013 - 12:58

Xbox live down in Mi, US - 4:02 - Xbox live site reports server problems

Abbey Arletto · 19 October 2013 - 19:02

Xbox Live is down in Denmark and other European countries. So why does your website claim it's "up and reachable"?? Error code 8B010007

Alex Patti · 19 October 2013 - 06:27

Site and Live are down for me. I know its not my internet 117 down and 33 up...

Stephen Savoy · 15 October 2013 - 14:14

does anyone know xbox lives support number so I can get some help getting into my account because theres some supposed glitch in the system that wont let me request contact

Chronic Truman · 7 October 2013 - 23:41

ive paid for my god damn xbox live, and it comes up with this error code and then wont let me join online, saying i dont have the right member ship even though i just paid for online, twice. FFS

Christian Payumo · 5 October 2013 - 17:02

I can't sign in to my Xbox Online account. It always keep saying. "Uh Oh That Shouldn't Have Happened" "Looks Like You Found A Glitch". And on Xbox, I can't even buy anything or change my billing information. Status Codes: 807B01F4 80190376 8C01003 Please Help Me.

Dubb'n Sian · 2 October 2013 - 01:11

my xbox live account randomly signed out, so i tried to log back in and its saying that i need to update my billing options so i done that and that still doesnt work. then i try and log onto my account on and i go to click on account and its coming up with uh oh. looks like you have found a glitch. does anyone know why? or know how i can get back into my account???

Arif Greeny Attila Williams · 15 September 2013 - 20:19

xbox servers or matchmaking must be down cant get into a fifa game online or black ops 2 online wtf is going on!!!!!

Dom Lovelace · 10 September 2013 - 11:06

Getting error 80190376 after changing my windows live ID to a new one. My GT has migrated to my new account and I can play online.. My billing is now messed up.. Says "Cant retrieve card info" Cant even download FREE demos?? Also my sub history is now blank.. No Gold info or nothing???

Jacob Anderson-Beswick · 1 September 2013 - 11:50

i have been trying to access the "my account" section on the website but everytime i try it comes up with "it appears you've found a glitch in the system". it's been like this for nearly a week and i need to update my payment method before billing date. it also won't let me change my billing information on the console and comes up with error code "80190376". please if anyone can help me out here could you send me a reply on - much appreciated

Eric Hanke · 25 August 2013 - 18:48

Unable to connect to or XBOX Live.. Yet this stupid site says it's up... WTF, how can a site with an average ping time +1000ms be up?

Mhammad JUv ALjuhani · 30 July 2013 - 07:03

I can't connect to xbox live I have being trying to connect for 3 hours ago

Faith Murphy · 25 July 2013 - 11:12

Its still down in CA. orig went down at 12 midnight... still not working at 11:11 am today.

Robber Heist · 24 July 2013 - 13:58

This is laughable im glad i hacked my 360 so i dont have to give any more money to the satanic company microsoft. FUCK YOU MS! I will never buy a console again. My pc is better than the xbox 1 and the ps4. Advice to everyone is Do not waste your money on a console when you can buy a graphics card for less than half the money!

Jeroen Jurriens · 23 July 2013 - 16:21

its still not working, i gues microsoft wants us all to buy a PS4 instead of the XBOX one since we are all paying for our gold memberships every month and we dont get anything in return for it, all the games they give for free i allready own on a disc and i dont really play mutliplayer so they basicly charge me to be able to talk to my friends, and now xbox live issnt working at all, i cant even play a freaking single player game that has been downloaded to my HD >.> ugh Microsoft is really going to far lately.

Jonathon Brister · 23 July 2013 - 16:15

@ SuL So if you bothered to check the current specs on the Xbox One, you would know that they have taken off the online restrictions except for a one-time connection during setup. They have also taken off the used games restrictions and game trade restrictions. That was all a publicity scare to see how gamers would react to changes such as that, hence them removing said stats. Check your facts before you badmouth something.

Dan Lowery · 23 July 2013 - 15:24

Down in Ohio too. Can't play mass effect 2. Says I do not have all the content I downloaded.

SuL So · 23 July 2013 - 15:00

And they want me to buy a Xbox One?! I don't think so! Can't play games without logging in, have to log in at least once a day, can't trade games, Can't do shi*! Won't buy Shi*!

Hunter Blaylock · 23 July 2013 - 14:29

My xbox was freezing but I cleared the cache and it said that it was the internet that was the problem.. I fixed that but now it says that some xbox live features cannot be accessed and I bought a year's worth of live in February..

PaweĊ‚ Rski · 23 July 2013 - 14:13

BF dont want even start to get on main menu, problem to log in, cant install anything from web.. And the say microshit is better than sony becouse u pay for gold account.. I wonder if they reward their customers for that disruption

Elric J. Colvill · 23 July 2013 - 14:10

My one day off, some time to chill on the Box, and it's all f'ed up. The excuse my friends like to use for MS charging for live is the "reliability of XBox Live" compared to Steam. Well *coughbscough*

Donald Inglese · 23 July 2013 - 13:51

none of my games that i bought from the marketplace are working ive been trying to get aassasins creed 2 to work for like an hour now fix your shit xbox

Anthony Cernadas · 23 July 2013 - 13:41

Xbox live has been slow as f#!k if not impossible to use all day... you would think they could throw out a courtesy warning or some shit but nooooo

Jeroen Jurriens · 23 July 2013 - 13:23

i can launch the games but whenever it tells me *select storage device* and i click hard drive it just doesnt do shit, so anoying..

Jordan Betschart · 23 July 2013 - 13:18

Same with me, music plays but a blank screen. Xbox Live services are down I think at the moment. Go to and you'll see what I mean.

Brandon Robinson · 23 July 2013 - 13:16

what ever game i click on it dont do nothing it stays on the page of my games then i click plAY black ops thats a disk it loads i hear the music but see nothing is xbox down or having issues im in new jersey any help would be great

Jeroen Jurriens · 23 July 2013 - 13:00

for me im signed in but its going soooo super slow, its hardly worth playing like this, its slower then the first computer ever made..

Tim Graves · 23 July 2013 - 12:56

yep it's down all over the UK. Xbox live status checker confirms this.

Jeroen Jurriens · 23 July 2013 - 12:28

if you cant connect still and your trying to play a offline game just simply unplug your internet cable then your profile will just sign in and not try to connect, that atleast allowes you to play offline games.

David Kelley · 23 July 2013 - 12:19

thank god im not alone! yeah today it is down for me as well... I am assuming it is an east coast thing cuz I have friends online right now

Jeroen Jurriens · 23 July 2013 - 11:53

i finaly got back on xbox live but i had to give my email and password again, so anoying it took me nearly a hour to reconnect to live. its so stupid that they have xbox live down so much since the announchment from xbox one they seem not to care anymore.

Joe Vice · 23 July 2013 - 11:20

Live is still having issues. Taking forever to connect to a server as it froze on me when trying connect to Mortal Kombat. Same thing for Monopoly. Youtube and Netflix apps load painfully slow as well. Not sure what is going on but I hope they fix this ASAP.

Jennifer Morgan · 23 July 2013 - 11:09

My XBOX will not sign in what so ever. I select my profile and is says signing in for about 3 minutes then takes me to a screen to sign in with my email and password. After doing so it asks if I want to save my password. I say yes, and it freezes and gives an error that I can not find in XBOX system 800705B4. When searching this error I see that there is an issue with streaming media.. well I can't even get to the media section to try and stream.. Get your crap together XBOX!

Kevin J. McLain · 23 July 2013 - 10:13

I'm having DLC Content and Update issues. Marketplace won't load and DLC content is getting corrupted or deleted. All this has happened within the last hour.

Ryan La Plante · 23 July 2013 - 10:05

My xbox keeps freezing when im trying to play a game... Only does it when im trying to play multi-player... anyone else having this issue me and all my friends cant get on does it with all games...

Tom Smith · 10 July 2013 - 21:49

It's not working for me either. the website says "It appears you've found a glitch in the system." Well that's just dandy!

Sam Hawkins · 8 July 2013 - 22:08

24 hours? Really? They keep saying to check back every 30 minutes...

Arvin June Mallari · 8 July 2013 - 20:57

Having a problem too. My friends profile is a ghost too lol. So I delete them for a while lol. Anythings up ? @_@

Dave Kessel · 8 July 2013 - 19:44

mine lost live and froze up, no partes or messages, about 45 min. ago

Brandon Forness · 8 July 2013 - 19:43

some of my friends are deleted but just out of the blue. both of my friend accounts at the same time were missing. I cant do anything on my Xbox. everyone shows up a ghosts.

Nick Smith · 8 July 2013 - 19:34

I am having the same issues. Really hope it is just maintenance. Live is not working, Smart Glass is down and parts of the website are not responding.

Melissa Phillips · 8 July 2013 - 19:30

I wish I knew what was going on... xbox website says everything is fine when clearly it is not!

David Cobb · 8 July 2013 - 19:27

something is definitely wrong with XBOX LIVE. Can't connect to parties, some marketplace tiles are blank, gamercards are not updating, LIVE is running very sluggish. Also 5 of my friends are having the same issues.

Melissa Phillips · 8 July 2013 - 19:23

Ummm something is wrong. Everyone's gamer scores and bios have disappeared and can't send messages or be in parties? now keep getting disconnected. its me and 4 other ppl that ive talked to

Marc Cuffe · 20 June 2013 - 15:44

Haha all the Xbox fanboys are pulling out their hair, raging like fuck. You pay a monthly or an annual membership fee for what? Ive heard so many people on Xbox Live Black Ops 2 saying how they arent gonna bother with getting the Xbox One, they'll be getting the PS4. Playstation has been and always will be better then Microsoft. Everyone knows Microsoft are a bunch of greedy pirate hookers

Shane Nokes · 20 June 2013 - 12:45

Guys, the fire pic is fake... that's not even what Microsoft HQ looks like. The twitter account that posted it is a 'fake news' account. They even say so on their page... /Facepalm

Michael Roy · 20 June 2013 - 11:50

apparently they are having some issues with not only the site but the service as well as all the accounts are inaccessible

Alexander Curran · 20 June 2013 - 11:41

It is because of a fire in their HQ and it might be down for a couple of days so stop complaining and get some fresh air

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