Weightwatchers.com website not working? Is it down right now?

Weightwatchers.com Server Status Check
weightwatchers.com screenshot
Weight WatchersWebsite Name:
www.weightwatchers.com/util/…URL Checked:
Response Time:
Last Down:
Checking Weight Watchers
Please wait while we check the server...
Weight Watchers Website Status History
Weightwatchers.com server report and response time

The above graph displays service status activity for Weightwatchers.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
06.Dec.2016
11:3915.35 ms. 
06.Dec.2016
15:1810.75 ms.
06.Dec.2016
17:347.25 ms. 
06.Dec.2016
19:540 ms.
06.Dec.2016
21:589.37 ms. 
07.Dec.2016
01:0710.76 ms.
07.Dec.2016
03:179.68 ms. 
07.Dec.2016
06:5610.27 ms.
07.Dec.2016
13:4010.55 ms. 
07.Dec.2016
15:5212.38 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 16:19

We have tried pinging Weight Watchers website using our server and the website returned the above results. If weightwatchers.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Weight Watchers - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Weightwatchers.com?
▼ LAST 6 MONTHS ...
Dorothy Sampson · 15 August 2016 - 18:15
· · Chrome 44.0 on Android

Keep getting a message that says can't get information from the server please try again later....what the deal with this app and wbsite. I see multiple complaints and no fixes and yet we are supposed to be able to track through this??????

Mary McDaniel · 14 August 2016 - 18:13
· · Chrome 52.0 on Windows

I'm guessing WW has the same web developer as Delta Airlines!

Renate Becker · 14 August 2016 - 16:41
· · Chrome 46.0 on Windows

Getting white screen... can't update my new fitbit alta into the system.

Shannon Ruane · 14 August 2016 - 16:09
· · Safari 9.0 on iPad

Up and working again now... Thank goodness, I think I have eaten all my smart points while it was down ☹️ Lol

Rachel Kolenda · 14 August 2016 - 15:47
· · Safari 9.1.1 on Mac

Same problem, won't load. Website or app. Sad face :(

Catherine Randall · 14 August 2016 - 15:45
· · Safari 9.1.2 on Mac

I am unable to login online right now. Also all data on my app has dissapeared, including food diaries from days ago.

Sue McCarrell · 14 August 2016 - 15:44
· · Chrome 52.0 on Android

Can't access WW - keep getting message about server.

Linda Thompson Campbell · 14 August 2016 - 15:12
· · Chrome 46.0 on Windows

It's been a problem for me all morning...red notices.

Lisa Higgins · 14 August 2016 - 14:39
· · Chrome 51.0 on Windows

keeps putting up red error messages, wont load on iphone or the computer

Kathy Morgan · 14 August 2016 - 14:35
· · Chrome 52.0 on Windows

Having trouble with the website too. Won't load up or when I get in there are error messages.

Deb Carlson Wilen · 14 August 2016 - 14:29
· · Safari 9.0 on iPad

Cannot open site - only a blank page.

Glenora Donovan Clark · 14 August 2016 - 14:25
· · Chrome 46.0 on Windows

i have been forbidden lol from logging in

Shannon Ruane · 14 August 2016 - 14:21
· · Safari 9.0 on iPad

Can't log in it should have said... Anyone else having the same problem?

Shannon Ruane · 14 August 2016 - 14:19
· · Safari 9.0 on iPad

Can log-in on iPad or phone app ☹️

Catherine TheMouse Beaudet · 14 August 2016 - 14:02
· · Internet Explorer 11.0 on Windows

To add to my previous comment, now I get the following error message:

HTTP Status 403 - type Status report

message description Access to the specified resource has been forbidden.

Apache Tomcat/7.0.33

Vera Deglomini · 14 August 2016 - 14:00
· · Safari 9.1.2 on Mac

the app and website are down!! what is going on?

Catherine TheMouse Beaudet · 14 August 2016 - 13:39
· · Internet Explorer 11.0 on Windows

I get a blank white page or, when I do get to a login screen, it won't recognize username and password. I am paid up until end of August.

Roni Lines · 14 August 2016 - 13:32
· · Safari 9.0 on iPhone

Is the weight watchers app down tried reloading tried refresh
No joy

Denise Kaiser Kodrack · 14 August 2016 - 13:30
· · Chrome 52.0 on Windows

Can't log food on iOS app nor website.

Tina Johns · 10 August 2016 - 20:41
· · Chrome 52.0 on Android

Cannot record weight. Keep getting an error message saying they are working on issue and to check back in a few minutes

Margaret Ann Zawadzki · 10 August 2016 - 18:04
· · Safari 9.0 on iPhone

Can't record points. Couldn't do it yesterday eithet

Dana Merrill · 9 August 2016 - 17:10
· · Chrome 52.0 on Windows

This worked for me just now.
Under Browser Related Problems -
Go to Weightwatchers.com
1. Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser .....
2. Refresh page.

Gina McCallister · 4 August 2016 - 02:20
· · Chrome 51.0 on Android

Can't get into the ww app. Tried resetting password and it says it doesn't recognize my username even though it just sent me an email with the same username!

Kev Buck · 2 August 2016 - 14:56
· · Firefox 47.0 on Windows

Weight watchers app isnt working says it doesnt recognise my details but the payments been taken and I am able to sign in online using my laptop. Are there problems or ??

Mary Helen Borck · 1 August 2016 - 01:17
· · Safari 9.0 on iPhone

Unable to get on mobile site. When will it be up?

Helen Fortune · 26 July 2016 - 00:58
· · Firefox 47.0 on Windows

Hi, I cant log in. The page goes blank everytime I try. Worked fine up until then. I use a desk top computer.

Ann Elizabeth Runge · 20 July 2016 - 18:08
· · Chrome 51.0 on Windows

Signed up Monday and still can't use app on my I-Phone. Deleted App and reinstalled and still doesn't work.

Liz Kyle Scates · 19 July 2016 - 00:20
· · Chrome 51.0 on Android

The app and website aren't loading my dashboard. It worked fine earlier

Jennifer Louise De Sousa · 16 July 2016 - 17:06
· · Chrome 38.0 on Windows

I get the signal to upgrade to Windows Explorer 11. Then I try to put my username and password and it does not work

Kayla Oates Brock · 16 July 2016 - 13:12
· · Chrome 51.0 on Android

I just purchased online plus today, and I keep getting that the server is down on my mobile app AND the website. Will this issue be resolved soon? I hate to pay for something that I can't use, and I was excited to restart this program since I had so much success with it in the past.

Carolyn Moser · 15 July 2016 - 20:12
· · Firefox 47.0 on Windows

I am being told I don't have permission to access Weight Watchers on this server. Not that I am on a server: I am at home.

Lara Lavi-Jones · 5 July 2016 - 15:29
· · Chrome 51.0 on Mac

it is not letting me log in - I have correct user name and password and I am paid up on time

Carrie Hiebert · 4 July 2016 - 02:37
· · Safari 9.0 on iPad

just upgraded my iphone from an iphone 5C to a 6S, cannot log into app. Have deleted cookies/browser history with no success. Also cannot log into mobile app on my same old ipad after logging out.

HELP!!!!!!!!!!!!!!!!!!!!!!!

Summer Carroll · 30 June 2016 - 02:30
· · Internet Explorer 11.0 on Windows

cant log in to online or app states it does not recognize my info and i have confirmed that it is correct username and password

Stephanie Pitzer · 14 June 2016 - 20:43
· · Chrome 51.0 on Android

I have a Android phone and ever since I updated my ww app it won't let me log in!! Please fix it!!

Melissa Sheridan · 11 June 2016 - 19:48
· · Chrome 50.0 on Mac

cannot access "My Day" dashboard

▼ MORE THAN 6 MONTHS AGO ...
Dianna Sharma · 6 June 2016 - 18:24
· · Safari 9.0 on iPad

Today after I search for a food item, I'm not able to return to My Day screen. Stuck on the search screen. I'm using the app on my iPad.

Andrea Tytell · 4 June 2016 - 22:44
· · Firefox 46.0 on Windows

Mine worked earlier today and now won't allow me to log in. I am sick and tired of logging in each time I use it on my Android device. Please fix this. I have reported this problem at least 10 times.

Jackie Bobzien · 4 June 2016 - 21:10
· · Internet Explorer 11.0 on Windows

Unable to log-in, doesn't recognize my login on phone or Ipad. History has gone when accessing from computer

Danielle Bettridge · 4 June 2016 - 20:25
· · Safari 9.0 on iPhone

Message says does not recognize my login info on both site and app. I can log in to the app intermittently but none of my history is there and the search function doesn't work.

Luann Emerson · 4 June 2016 - 19:44
· · Chrome 50.0 on Android

I can't log in from my phone. It gives me a message saying oops something went wrong try again later

Mario Calvo · 2 June 2016 - 22:46
· · Chrome 50.0 on Windows

I am getting access denied and can't log on. I can get in on my mobile though. How do I fix this?

Vicky Hachey · 30 May 2016 - 01:05
· · Safari 9.0 on iPhone

Frustrated that i can't access my mobile app. Please fix this. A.S.A.P

Amy Grubb · 27 May 2016 - 00:16
· · Internet Explorer 11.0 on Windows

Can't log into the website

Liz DeSilva · 22 May 2016 - 23:54
· · Safari 9.0 on iPad

WW app not working on any IPAD -

Bridget Holloway · 18 May 2016 - 07:52
· · Firefox 44.0 on Windows

I can't log in to ww mobile app. Keep getting a "does not recognize username/password" message. I have reset my password, re-installed the app twice, restarted my phone several times, and I am able to log in on the computer. This has been going on for over a week now.

Renee Gardner Nichols · 17 May 2016 - 05:15
· · Safari 9.0 on iPad

Can't log in on iPhone 6s

Marisol Ruelas · 14 May 2016 - 23:37
· · Chrome 50.0 on Windows

Cant sign in

Cheryl Clinton Weaver · 10 May 2016 - 18:02
· · Chrome 50.0 on Android

Can't get it to work.
Cheryl

MJ Stone · 5 May 2016 - 06:43
· · Safari 9.0 on iPhone

Is the site down? I can't access here in Florida.

Maureen Drummond · 2 May 2016 - 11:44
· · Chrome 50.0 on Android

When I put in a restaurant name and then access it..the menu is shown for a whole bunch of different restaurants. Very frustrating.

Melissa Soldano Schoettle · 2 May 2016 - 03:49
· · Chrome 50.0 on Mac

I keep getting "access denied. You don't have permission to access "http://www.weightwatchers.com/" on this server.
Reference #18.743aca41.1462160967.46a71ba6"

Catina Samples Roeck · 1 May 2016 - 18:55
· · Safari 9.0 on iPad

Mobile app not working and access denied on the website.

Penny Trinkle · 27 April 2016 - 01:10
· · Chrome 46.0 on Windows

Mobile app not working! Very frustrating!

Christina Murray · 25 April 2016 - 20:20
· · Chrome 49.0 on Windows

saying access on this server denied

Lori Nelson Oslund · 25 April 2016 - 02:19
· · Chrome 49.0 on Android

Tried to go into app tonight and had to log in. Usually, automatically logs me in. Then it brought me to profile page, as if new member.

Marie F. Cahalane · 24 April 2016 - 15:13
· · Chrome 49.0 on Windows

I am not able to get into the log in for Weight Watchers. It brings me back to the welcome page for new members.

Rachael Johnston · 21 April 2016 - 12:36
· · Internet Explorer 11.0 on Windows

Aaarrrggghhh! WW app not working!

Corene Ford · 21 April 2016 - 10:41
· · Safari 9.0 on iPad

Can't track food. Get error.

Barb Smith · 21 April 2016 - 10:37
· · Internet Explorer 11.0 on Windows

only part of site comes up- food tracker calculator not working

Holly Markus DeLorme · 21 April 2016 - 01:17
· · Chrome 49.0 on Android

I cannot get past setting profile I key n gender weight, etc. But when I hit "next"....nothing happens

Becky Cronis · 19 April 2016 - 21:07
· · Chrome 49.0 on Windows

down

Katie Yeager Rothstein · 17 April 2016 - 19:32
· · Chrome 49.0 on Mac

I was having trouble for about 48 hours. I cleared my cache and cookies, now it comes up, no problem!

Naomi Price · 17 April 2016 - 13:39
· · Safari 9.0 on iPad

This is crazy. When is it going to be up and running again

Janice Dimond · 16 April 2016 - 16:56
· · Chrome 49.0 on Mac

My entire group of WW friends haven't been able to open your site for 2 days!!!! Come on! We are doing a challenge and need to be able to journal our food and communicate with each other.

Linda Augustine · 16 April 2016 - 15:39
· · Chrome 50.0 on Windows

what's up with the weight watchers site. It's been down all morning!

Bill Boehner · 15 April 2016 - 17:24
· · Chrome 49.0 on Mac

Message boards have been down for maintenance all morning

Pamela Cook · 14 April 2016 - 13:52
· · Safari 9.0.3 on Mac

I have not been able to get on weightwatchers.com for 9 days. I have called and they have given me a 2 week extension, but that really doesn't help much if you can't get on. Their explanation is that they are having trouble with the site in different parts of the country. They told me that 3 days ago!

Dianne Reidy · 13 April 2016 - 04:42
· · Internet Explorer 11.0 on Windows

Can't get on site, is it down?

Pat John Reid · 13 April 2016 - 00:18
· · Chrome 49.0 on Android

Cannot open WW app.

Arthur Gillespie · 11 April 2016 - 18:19
· · Chrome 49.0 on Windows

Since 8 March, everytime I go to the Weight Watchers Site I see a screen that says it is under maintenance.

Marty Rowan · 11 April 2016 - 00:37
· · Chrome 49.0 on Windows

site down. getting maintenance message

Joanne Davis · 10 April 2016 - 14:43
· · Safari 9.0 on iPad

My app just shows a blank white screen

Sandy Vodden · 10 April 2016 - 09:19
· · Chrome 49.0 on Windows

Cannot get ww on my phone ??

Kerrie Bird · 8 April 2016 - 00:45
· · Chrome 49.0 on Android

WW is down for me at Eight Mile Plains, Brisbane, Australia

Nikki Bohlman · 7 April 2016 - 22:41
· · Chrome 49.0 on Android

Keeps saying it's not connected

Nathaniel Ruland · 7 April 2016 - 21:11
· · Firefox 45.0 on Windows

"There was an error getting the information from the server" for the past hour

Patricia Welle Barichivich · 7 April 2016 - 12:33
· · Chrome 49.0 on Windows

I am not able to track this morning. Is the site down?

Kim Cole · 7 April 2016 - 12:00
· · Chrome 49.0 on Windows

I can't log in this morning.

Marian Gray · 4 April 2016 - 13:44
· · Chrome 49.0 on Android

Visiting in Winchester VA. Can't log in

Andrea Baltzegar · 30 March 2016 - 19:37
· · Chrome 49.0 on Windows

Website and mobile app down (can't login), called 800 number and was told they were doing service (in the middle of the day?) and try again in 4-6 hours. BLERG.

Erin Howe · 29 March 2016 - 00:02
· · Safari 9.0 on iPhone

On a positive note, we don't all need the app to think healthy!

Bruce Alexander · 26 March 2016 - 22:44
· · Chrome 49.0 on Windows

cannot access webcite says reference 18.4acf33b8.1459032087.df2117c. what does that mean?

Bruce Alexander · 26 March 2016 - 22:43
· · Chrome 49.0 on Windows

Reference #18.4acf33b8.1459032087.df2117c

Patsy Cusmano · 24 March 2016 - 21:45
· · Firefox 45.0 on Mac

The site says the it is denying my server. Don't understand why.

Carrie Walters McCormack · 22 March 2016 - 01:46
· · Chrome 49.0 on Linux

This site is definitely down righ tnow...US, Time Warner Cable, both Firefox and Chrome

Michelle Lindell Hoffman · 20 March 2016 - 15:28
· · Chrome 48.0 on Mac

Getting message that "Page Cannot be Found"

Sorry! The page you are looking for is not available. It may no longer be on the site or there may be an error with the URL you are trying to reach.

To find what you are looking for, try one of the following:
Go back to the page you were on.
Look for information in our Help section
or e-mail customer service.
Look for information in community.

Or go to one of these areas on the site:
Home
Food and Recipes
Fitness and Health

About Us | Advertise | Press Room | Site Map | Contact Us | Help | Affiliate Program
Not Getting Pop-Ups | Terms & Conditions | Privacy Policy | Notice of Privacy Practices
For subscribers only: Subscription Agreement

WEIGHT WATCHERS and PointsPlus are the registered trademarks of Weight Watchers International, Inc. Trademarks used under license by WeightWatchers.com, Inc.
© 2016 Weight Watchers International, Inc. © 2016 WeightWatchers.com, Inc. All rights reserved.

David Noel Jones · 18 March 2016 - 07:56
· · Chrome 49.0 on Android

Cannot track weight on android app.

Janice Swiatek · 17 March 2016 - 00:42
· · Firefox 44.0 on Windows

I've tried a few different computers, my android and my tablet. I get the same message." I don't have permission to access Weight Watchers on this server."

Rachel Wolf · 15 March 2016 - 15:57
· · Chrome 49.0 on Windows

Can get to the site but can't log in now, was in a couple of hours ago.

Ellen Maloney · 14 March 2016 - 23:17
· · Chrome 48.0 on Windows

You can't log in to account on any device. They say they are working on it.

Pat Hawkins · 14 March 2016 - 23:13
· · Safari 9.0.3 on Mac

Site's been down for awhile now. It came up momentarily but all numbers were wrong (no, I didn't have 24.75 oz of chicken!) Not looking good for a company in financial trouble.

Jennifer Thurston Hicks · 14 March 2016 - 02:18
· · Safari 9.0 on iPhone

I can't log on, saying it lost connection to the server

Midge Machura Dvorscak · 13 March 2016 - 17:40
· · Chrome 46.0 on Windows

Cannot log in on 3/12 and 3/13

Sarah Clark Burlingame · 12 March 2016 - 15:38
· · Chrome 49.0 on Windows

Page is down on both Crome and Firefox. All other pages are working. This site claims it is working but it clearly is not. Message reads:
The www.weightwatchers.com page isn’t working
www.weightwatchers.com didn’t send any data.
ERR_EMPTY_RESPONSE

Kim Amatrudo · 9 March 2016 - 01:34
· · Safari 9.0.3 on Mac

down

Melissa Loken Abraham · 7 March 2016 - 20:43
· · Chrome 48.0 on Chrome OS

weight watchers app and website frequently down,,,,so frustrating!!!!

Taliesen On Magistream · 27 February 2016 - 20:35
· · Chrome 48.0 on Windows

Down

Angel Spencer · 10 February 2016 - 07:45
· · Safari 9.0 on iPhone

Having problems with the app and full website. Can view some pages but cannot log in or track anything. 0245 EST

Roxanne Canovi · 9 February 2016 - 04:40
· · Chrome 47.0 on Windows

Just joined saturday have been totaly frustrated trying to get on web site. You would think they would have the best site around with Ophra on board. Why did I join this after I had read so many negitive reviews. Guess they launched this way to early.

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