Weightwatchers.com website not working? Is it down right now?

Weightwatchers.com Server Status Check
weightwatchers.com screenshot
Weight WatchersWebsite Name:
www.weightwatchers.com/util/…URL Checked:
Response Time:
Last Down:
Checking Weight Watchers
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Weight Watchers Website Status History
Weightwatchers.com server report and response time

The above graph displays service status activity for Weightwatchers.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
19:1910.8 ms. 
21:209.08 ms.
23:3611.21 ms. 
01:368.62 ms.
04:189.95 ms. 
06:5812.21 ms.
10:219.95 ms. 
12:309.9 ms.
15:0813.83 ms. 
17:429.92 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 18:28

We have tried pinging Weight Watchers website using our server and the website returned the above results. If weightwatchers.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Weight Watchers - Troubleshooting Instructions

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A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

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Having Problems with Accessing Weightwatchers.com?
▼ LAST 30 DAYS ...
Stephanie Pitzer · 14 June 2016 - 20:43
· · Chrome 51.0 on Android

I have a Android phone and ever since I updated my ww app it won't let me log in!! Please fix it!!

Melissa Sheridan · 11 June 2016 - 19:48
· · Chrome 50.0 on Mac

cannot access "My Day" dashboard

Dianna Sharma · 6 June 2016 - 18:24
· · Safari 9.0 on iPad

Today after I search for a food item, I'm not able to return to My Day screen. Stuck on the search screen. I'm using the app on my iPad.

Andrea Tytell · 4 June 2016 - 22:44
· · Firefox 46.0 on Windows

Mine worked earlier today and now won't allow me to log in. I am sick and tired of logging in each time I use it on my Android device. Please fix this. I have reported this problem at least 10 times.

Jackie Bobzien · 4 June 2016 - 21:10
· · Internet Explorer 11.0 on Windows

Unable to log-in, doesn't recognize my login on phone or Ipad. History has gone when accessing from computer

Danielle Bettridge · 4 June 2016 - 20:25
· · Safari 9.0 on iPhone

Message says does not recognize my login info on both site and app. I can log in to the app intermittently but none of my history is there and the search function doesn't work.

Luann Emerson · 4 June 2016 - 19:44
· · Chrome 50.0 on Android

I can't log in from my phone. It gives me a message saying oops something went wrong try again later

Mario Calvo · 2 June 2016 - 22:46
· · Chrome 50.0 on Windows

I am getting access denied and can't log on. I can get in on my mobile though. How do I fix this?

Vicky Hachey · 30 May 2016 - 01:05
· · Safari 9.0 on iPhone

Frustrated that i can't access my mobile app. Please fix this. A.S.A.P

Amy Grubb · 27 May 2016 - 00:16
· · Internet Explorer 11.0 on Windows

Can't log into the website

Liz DeSilva · 22 May 2016 - 23:54
· · Safari 9.0 on iPad

WW app not working on any IPAD -

Bridget Holloway · 18 May 2016 - 07:52
· · Firefox 44.0 on Windows

I can't log in to ww mobile app. Keep getting a "does not recognize username/password" message. I have reset my password, re-installed the app twice, restarted my phone several times, and I am able to log in on the computer. This has been going on for over a week now.

Renee Gardner Nichols · 17 May 2016 - 05:15
· · Safari 9.0 on iPad

Can't log in on iPhone 6s

Marisol Ruelas · 14 May 2016 - 23:37
· · Chrome 50.0 on Windows

Cant sign in

Cheryl Clinton Weaver · 10 May 2016 - 18:02
· · Chrome 50.0 on Android

Can't get it to work.

MJ Stone · 5 May 2016 - 06:43
· · Safari 9.0 on iPhone

Is the site down? I can't access here in Florida.

Maureen Drummond · 2 May 2016 - 11:44
· · Chrome 50.0 on Android

When I put in a restaurant name and then access it..the menu is shown for a whole bunch of different restaurants. Very frustrating.

Melissa Soldano Schoettle · 2 May 2016 - 03:49
· · Chrome 50.0 on Mac

I keep getting "access denied. You don't have permission to access "http://www.weightwatchers.com/" on this server.
Reference #18.743aca41.1462160967.46a71ba6"

Catina Samples Roeck · 1 May 2016 - 18:55
· · Safari 9.0 on iPad

Mobile app not working and access denied on the website.

Penny Trinkle · 27 April 2016 - 01:10
· · Chrome 46.0 on Windows

Mobile app not working! Very frustrating!

Christina Murray · 25 April 2016 - 20:20
· · Chrome 49.0 on Windows

saying access on this server denied

Lori Nelson Oslund · 25 April 2016 - 02:19
· · Chrome 49.0 on Android

Tried to go into app tonight and had to log in. Usually, automatically logs me in. Then it brought me to profile page, as if new member.

Marie F. Cahalane · 24 April 2016 - 15:13
· · Chrome 49.0 on Windows

I am not able to get into the log in for Weight Watchers. It brings me back to the welcome page for new members.

Rachael Johnston · 21 April 2016 - 12:36
· · Internet Explorer 11.0 on Windows

Aaarrrggghhh! WW app not working!

Corene Ford · 21 April 2016 - 10:41
· · Safari 9.0 on iPad

Can't track food. Get error.

Barb Smith · 21 April 2016 - 10:37
· · Internet Explorer 11.0 on Windows

only part of site comes up- food tracker calculator not working

Holly Markus DeLorme · 21 April 2016 - 01:17
· · Chrome 49.0 on Android

I cannot get past setting profile I key n gender weight, etc. But when I hit "next"....nothing happens

Becky Cronis · 19 April 2016 - 21:07
· · Chrome 49.0 on Windows


Katie Yeager Rothstein · 17 April 2016 - 19:32
· · Chrome 49.0 on Mac

I was having trouble for about 48 hours. I cleared my cache and cookies, now it comes up, no problem!

Naomi Price · 17 April 2016 - 13:39
· · Safari 9.0 on iPad

This is crazy. When is it going to be up and running again

Janice Dimond · 16 April 2016 - 16:56
· · Chrome 49.0 on Mac

My entire group of WW friends haven't been able to open your site for 2 days!!!! Come on! We are doing a challenge and need to be able to journal our food and communicate with each other.

Linda Augustine · 16 April 2016 - 15:39
· · Chrome 50.0 on Windows

what's up with the weight watchers site. It's been down all morning!

Bill Boehner · 15 April 2016 - 17:24
· · Chrome 49.0 on Mac

Message boards have been down for maintenance all morning

Pamela Cook · 14 April 2016 - 13:52
· · Safari 9.0.3 on Mac

I have not been able to get on weightwatchers.com for 9 days. I have called and they have given me a 2 week extension, but that really doesn't help much if you can't get on. Their explanation is that they are having trouble with the site in different parts of the country. They told me that 3 days ago!

Dianne Reidy · 13 April 2016 - 04:42
· · Internet Explorer 11.0 on Windows

Can't get on site, is it down?

Pat John Reid · 13 April 2016 - 00:18
· · Chrome 49.0 on Android

Cannot open WW app.

Arthur Gillespie · 11 April 2016 - 18:19
· · Chrome 49.0 on Windows

Since 8 March, everytime I go to the Weight Watchers Site I see a screen that says it is under maintenance.

Marty Rowan · 11 April 2016 - 00:37
· · Chrome 49.0 on Windows

site down. getting maintenance message

Joanne Davis · 10 April 2016 - 14:43
· · Safari 9.0 on iPad

My app just shows a blank white screen

Sandy Vodden · 10 April 2016 - 09:19
· · Chrome 49.0 on Windows

Cannot get ww on my phone ??

Kerrie Bird · 8 April 2016 - 00:45
· · Chrome 49.0 on Android

WW is down for me at Eight Mile Plains, Brisbane, Australia

Nikki Bohlman · 7 April 2016 - 22:41
· · Chrome 49.0 on Android

Keeps saying it's not connected

Nathaniel Ruland · 7 April 2016 - 21:11
· · Firefox 45.0 on Windows

"There was an error getting the information from the server" for the past hour

Patricia Welle Barichivich · 7 April 2016 - 12:33
· · Chrome 49.0 on Windows

I am not able to track this morning. Is the site down?

Kim Cole · 7 April 2016 - 12:00
· · Chrome 49.0 on Windows

I can't log in this morning.

Marian Gray · 4 April 2016 - 13:44
· · Chrome 49.0 on Android

Visiting in Winchester VA. Can't log in

Andrea Baltzegar · 30 March 2016 - 19:37
· · Chrome 49.0 on Windows

Website and mobile app down (can't login), called 800 number and was told they were doing service (in the middle of the day?) and try again in 4-6 hours. BLERG.

Erin Howe · 29 March 2016 - 00:02
· · Safari 9.0 on iPhone

On a positive note, we don't all need the app to think healthy!

Bruce Alexander · 26 March 2016 - 22:44
· · Chrome 49.0 on Windows

cannot access webcite says reference 18.4acf33b8.1459032087.df2117c. what does that mean?

Bruce Alexander · 26 March 2016 - 22:43
· · Chrome 49.0 on Windows

Reference #18.4acf33b8.1459032087.df2117c

Patsy Cusmano · 24 March 2016 - 21:45
· · Firefox 45.0 on Mac

The site says the it is denying my server. Don't understand why.

Carrie Walters McCormack · 22 March 2016 - 01:46
· · Chrome 49.0 on Linux

This site is definitely down righ tnow...US, Time Warner Cable, both Firefox and Chrome

Michelle Lindell Hoffman · 20 March 2016 - 15:28
· · Chrome 48.0 on Mac

Getting message that "Page Cannot be Found"

Sorry! The page you are looking for is not available. It may no longer be on the site or there may be an error with the URL you are trying to reach.

To find what you are looking for, try one of the following:
Go back to the page you were on.
Look for information in our Help section
or e-mail customer service.
Look for information in community.

Or go to one of these areas on the site:
Food and Recipes
Fitness and Health

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For subscribers only: Subscription Agreement

WEIGHT WATCHERS and PointsPlus are the registered trademarks of Weight Watchers International, Inc. Trademarks used under license by WeightWatchers.com, Inc.
© 2016 Weight Watchers International, Inc. © 2016 WeightWatchers.com, Inc. All rights reserved.

David Noel Jones · 18 March 2016 - 07:56
· · Chrome 49.0 on Android

Cannot track weight on android app.

Janice Swiatek · 17 March 2016 - 00:42
· · Firefox 44.0 on Windows

I've tried a few different computers, my android and my tablet. I get the same message." I don't have permission to access Weight Watchers on this server."

Rachel Wolf · 15 March 2016 - 15:57
· · Chrome 49.0 on Windows

Can get to the site but can't log in now, was in a couple of hours ago.

Ellen Maloney · 14 March 2016 - 23:17
· · Chrome 48.0 on Windows

You can't log in to account on any device. They say they are working on it.

Pat Hawkins · 14 March 2016 - 23:13
· · Safari 9.0.3 on Mac

Site's been down for awhile now. It came up momentarily but all numbers were wrong (no, I didn't have 24.75 oz of chicken!) Not looking good for a company in financial trouble.

Jennifer Thurston Hicks · 14 March 2016 - 02:18
· · Safari 9.0 on iPhone

I can't log on, saying it lost connection to the server

Midge Machura Dvorscak · 13 March 2016 - 17:40
· · Chrome 46.0 on Windows

Cannot log in on 3/12 and 3/13

Sarah Clark Burlingame · 12 March 2016 - 15:38
· · Chrome 49.0 on Windows

Page is down on both Crome and Firefox. All other pages are working. This site claims it is working but it clearly is not. Message reads:
The www.weightwatchers.com page isn’t working
www.weightwatchers.com didn’t send any data.

Kim Amatrudo · 9 March 2016 - 01:34
· · Safari 9.0.3 on Mac


Melissa Loken Abraham · 7 March 2016 - 20:43
· · Chrome 48.0 on Chrome OS

weight watchers app and website frequently down,,,,so frustrating!!!!

Taliesen On Magistream · 27 February 2016 - 20:35
· · Chrome 48.0 on Windows


Angel Spencer · 10 February 2016 - 07:45
· · Safari 9.0 on iPhone

Having problems with the app and full website. Can view some pages but cannot log in or track anything. 0245 EST

Roxanne Canovi · 9 February 2016 - 04:40
· · Chrome 47.0 on Windows

Just joined saturday have been totaly frustrated trying to get on web site. You would think they would have the best site around with Ophra on board. Why did I join this after I had read so many negitive reviews. Guess they launched this way to early.

Debbie Gray Stanford · 7 February 2016 - 17:33
· · Chrome 38.0 on Android

Can't log into mobile app. Doesn't recognize my log in and password. I am able to log into desktop site. Very frustrating. Tell Oprah to fix it with all that money she has!

Becky Fox · 4 February 2016 - 03:14
· · Firefox 40.0 on Android

Cant log in online. Ap works but need to log in every 3rd time i open it.

Rhonda Sielinsky · 3 February 2016 - 00:14
· · Firefox 43.0 on Windows

App on IPhone STILL NOT WORKING. I was told it would be fixed last week when I called technical support....why oh why....??

Phyllis Thrush · 29 January 2016 - 16:51
· · Chrome 47.0 on Mac

Can't get past first part of signing up for on-line membership. App keeps deleting everything I put in and makes me start over. I've done that about 10 times. Stupid me. Forget it Oprah! Bet you didn't have this trouble.

Carrie Bray · 25 January 2016 - 03:43
· · Internet Explorer 11.0 on Windows

Haven't been able to log in - goes to log in page and then it says it cannot connect. Now it says I can't have access to the page.

Marybeth Robb · 24 January 2016 - 16:11
· · Chrome 47.0 on Windows

Been trying to bring up WW . com site since 9 am. Msg says there's a problem with this page. Any idea when WW will be available?

Cheryl Foster · 14 January 2016 - 12:01
· · Internet Explorer 11.0 on Windows

Website locks up Internet Explorer every time I open it. It works on Chrome, but I use IE for everything else. Locks up so completely that I have to go to the Task Manager to close IE.

Karol Bigelow-Munnell · 8 January 2016 - 20:58
· · Chrome 47.0 on Windows

Unable to get on Weight Watchers saying my server isn't connected to it. Never had a problem until today and I use ATT. Whats wrong?

Diane Nagle · 7 January 2016 - 23:11
· · Chrome 36.0 on Windows

it's my third day and all of a sudden, i get an error code saying that my server won't allow weightwatchers.com. Am i doing something wrong?

Sue Cowlin · 6 January 2016 - 22:18
· · Safari 8.0 on iPad

I have only been able to use the app very briefly after speaking to the help line three times yesterday, deleting and reloading the App three times and changing my password four times. When I ask WW for my username - because the App does not recognise either my Username or password (when they have already worked) . truly fed up with it. The real shame is that for the few minutes that i could access my account the App worked well.

Deidre Compton · 5 January 2016 - 20:44
· · Chrome 47.0 on Windows

You don't have permission to access "http://www.weightwatchers.com/" on this server.

Lori Mozilo · 5 January 2016 - 06:21
· · Safari 7.1.2 on Mac

I've been a member in the past and always felt it was the most sensible (if not the 'sexiest') way to lose weight, so after seeing the Oprah commercial and grousing about my post holiday rump, I decided to join again. Been trying to sign up since Saturday night and the whole experience has been a big fail. I couldn't actually figure out what the eating plan was, only that somehow I was going to go 'beyond the scale' and feel just great about myself. I saw pictures of apple pie and lasagna, which is btw how I got to the state where I'm rejoinging WW! The actual website functions are a mess. I would click to join and end up on the previous page; I filled in information countless times only to be unsuccessful when trying to pay, etc. Finally decided to call the 800 number. An automated voice told me I'd be on hold because of high call volume and would I answer a survey AFTER my experience. Sat on hold for 6 minutes then the automated survey just came on asking me about my satisfaction with their customer service. If they don't get it together and they end up with people being as frustrated and ticked off as I am right now all this excitement about Oprah is not going to translate into one dime of profit. So disappointed.

Nadine Moore · 4 January 2016 - 10:50
· · Safari 8.0 on iPhone

I have an Internet connection and it's saying that there is a network error and please try again when I have an Internet connection. I'm guessing weight watchers has exploded with everyone starting back on their diets today! Very annoying!

Lelia Goddard · 2 January 2016 - 23:53
· · Chrome 47.0 on Windows

The iphoneapp weight watchers won't log in. I set a password yesterday . I have spent 2.29mins trying to use the app it keeps telling me I dont have an account.Help please. Lelia

Ellie Frake · 2 January 2016 - 12:24
· · Chrome 47.0 on Windows

Can't activate membership. Called helpline and it's a website problem. Was told to enrole online and pay again and then they will refund me. Hmm, not sure that i actually want to pay twice! How about I give you my activation code and you enrole me at your end - Oh no, can't do that! Why?????

Robin Castle Domnie · 30 December 2015 - 16:01
· · Chrome 47.0 on Windows

all of a sudden it says i'm -14 points going all the way back to next week!! so OVER these issues and changes!

Karen Alvarado · 30 December 2015 - 08:33
· · Chrome 42.0 on Windows

Trying to sign up but it keeps taking me back to the same page and won't let me sign up

Tara Rose Campbell · 30 December 2015 - 05:15
· · Safari 9.0.1 on Mac

Cannot sign up. Called customer service and was told the site would be up and running in 24 hours.

Janet Green Reid · 29 December 2015 - 21:26
· · Safari 7.1.7 on Mac

I have been having trouble all day. Very Frustrating.
I would hope WW would refund some of our monthly fee. The holidays are when we most need the app.

Pamela Lamanna · 29 December 2015 - 14:03
· · Safari 7.0 on iPhone

Typically loads immediately. Now, it's been a couple weeks and I continue to get a message to try later.

Sylvia Oliver · 25 December 2015 - 04:27
· · Chrome 34.0 on Android

Xmas eve/xmas day and no bloody app. How the hell is weightwatchers helping me? Waste of money

Allen Zwan · 23 December 2015 - 21:43
· · Chrome 47.0 on Android

The program is down for me very frustrating my internet is fine. Just not working for weight watchers

June Bowen · 23 December 2015 - 12:41
· · Safari 9.0 on iPad

Updated on my iPad. Not working. I just get the white screen of death. Deleted and reloaded. Was able to accept agreement and tried to sign in, just get a white screen again.

Susie Walker · 20 December 2015 - 16:32
· · Safari 8.0.8 on Mac

Web page not opening. Haven't had an iPhone connecion for over a week. Can't track foods accurately, calculate what I should eat when I'm away from home...not seeing the need to continue paying for a service I don't have

Gia Rose · 19 December 2015 - 04:48
· · Chrome 47.0 on Mac

the app wont let me log in even after installing again. it just freezes and crashes!

Faith Hopp · 18 December 2015 - 02:25
· · Safari 9.0 on iPad

Website and app have been wonky all week. I fasted for a medical procedure and looked forward to eating and tracking weight watcherschocolate shredded wheat when I was done. Of course, it is not listed on the new app; weight watchers has not even finished adding their own products to the app.!! I got the nutritional information from the free app MyFitness pal. Program in free fall.

Barbara Grieco Daniels · 17 December 2015 - 21:25
· · Safari 7.0 on iPad

I can't access my app on phone or iPad. Says I'm not connected to Internet which is false, in am connected???????

AJ Pan · 15 December 2015 - 23:08
· · Internet Explorer 11.0 on Windows

well...it's down again....all i want to do is follow the rules! but the website that i pay for hasnt worked since the new program started!!!

Ruth Dann · 14 December 2015 - 19:54
· · Chrome 47.0 on Windows

Having been able to access it now for two weeks, getting fed up, thought it must be me, so said I had forgot my log on and was sent an email with two different log on's know both mine but not which one was current so tried both no good, so said I had forgot my password and had a response both times saying link to change sent to two different email addresses neither of which is mine. What the hell is going on we are paying for monthly pass but unable to access what we need.

Jody Teague · 14 December 2015 - 17:42
· · Firefox 42.0 on Windows

I haven't been able to login for over a week. All I get is a header that says welcome to the new experience. What a joke!

Donnie Calvin · 13 December 2015 - 20:11
· · Internet Explorer 11.0 on Windows

FitPoints not updating since early Saturday (December 12). Worked fine up to that point. The WW site was down for awhile, then when it came back both my wife and I were unable to track FitPoints logged by our FitBits. We have tried disconnecting and re-connecting our Fitbits and also logging completely off the WW site and logging back on.........to no avail. A little frustrated, since this really needs to work in order to get the most out of the new program.

Kris Sharon Boness · 13 December 2015 - 18:30
· · Safari 9.0 on iPad

Activity points are not updating automatically. It worked fine for two days. Now have to log on to computer and manually sync to FitBit.

Gwen Heavner Baird · 13 December 2015 - 03:33
· · Safari 9.0.1 on Mac

I STILL cannot get the website or app to work on my IPad, Computer or IPhone. I haven't been able to track food well over a week. I am going to freeze my account and demand to be reimbursed money for the days I was not able to access anything
online. I have been a member of WW since 1973 and this is the worst experience I have had. Timing could not be worse.........the holidays!!! REALLY?????? I am so mad and disappointed. Shame on WW for the slow response and not taking care of the problem in an acceptable manner. We all deserve to have the month of December credited.

Tammy Whitley · 12 December 2015 - 19:59
· · Internet Explorer 11.0 on Windows

I can sign on and thats all. I can't reach any part of the website. I have a top bar that says NUI. followed by other options about the beta program, and although it looks accessible, it isn't. Im in Florida so what ever the problem is, its everwhere! So annoying.

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