website not working? Is it down right now? Server Status Check screenshot
VikiWebsite Name:
www.viki.comURL Checked:
Response Time:
Last Down:
Checking Viki
Please wait while we check the server...
Viki Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
00:4365.29 ms. 
03:2167.03 ms.
05:2264.68 ms. 
07:2269.26 ms.
09:3270.28 ms. 
12:4268.99 ms.
15:4265.8 ms. 
18:0968.79 ms.
21:4167.33 ms. 
00:0267.73 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 02:31

We have tried pinging Viki website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Viki - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing
Leah Holmes-Bonilla · 16 March 2014 - 16:06

Videos are not loading and cut out to repeat loop of commercials

D'Lady Tirmizie · 16 March 2014 - 00:34 is not playing videos. what is happening ???

Dana Oo · 25 February 2014 - 21:55

videos cannot load

Simi Amiet · 23 February 2014 - 18:04

I just checked and it works correct, the page display and Login!

Natasha Mutize · 23 February 2014 - 16:28

i am having the same prob as Mellisa Mitchell. What is going on?

Melisa Mitchell · 23 February 2014 - 14:09

I can get to the website, but when i click on any video, i then see the dog saying i clicked an old link, and thats for ALL videos ive tried. Can someone please advise?

Ivy Hong · 23 February 2014 - 09:30

I can't edit my account settings (or log in) or watch videos on my computer (using Chrome). I can log in my account with Firefox, but I can't edit anything.. The app on my phone works fine. I don't know why it's not letting me log in :/

Sherri Lau · 18 January 2014 - 04:11

viki has not been loading for me these past two days, what is happening?

Jenis Miranda · 3 January 2014 - 01:28

been having a lot of trouble loading videos lately..

Mona Lisa Hanson · 2 January 2014 - 21:43 is down ?

Erika Razo · 2 January 2014 - 09:31

viki. does not let me longin, it says that my email is incorrect. is that the way viki use to get rid of viewers that don't pay?

Anamarija Kandra─Ź · 16 October 2013 - 13:46

Viki is not loading.

Leann G. Brown · 14 October 2013 - 18:37

Viki main page in not working, show dog on site.

Ummehani Hasan · 2 October 2013 - 02:49

its not working. can you please fix it viki is my go to sit to see kdramas

Tung Le · 14 September 2013 - 18:55

When I try to click a series and watch an episode. It keeps saying "Sorry, something went wrong. Please try again later."

Naugtyy Prinxex · 23 August 2013 - 22:51

why viki is not working

Stacy Shoua Vang · 12 July 2013 - 22:14

Viki isn't working for me on my macbook, but is working for my sisters ipad? HELP?

Holly Wist · 7 June 2013 - 06:11

"we're sorry something went wrong." when you open any page

Emma Matthew · 7 June 2013 - 05:41

I get an error every time I click on ANY link.

Anna Liza Carracedo-Marquez · 10 April 2013 - 16:29

Can not watch since yesterday, hope they will fix it soon

Richard Sakai · 8 March 2013 - 21:30

Yur subtitle team not doing its job. Its either no english subtitles or its way out of sync.

Brooklyn Collins-Yoshimura · 5 February 2013 - 18:57

viki is not loading. Other streaming sites are working

Andi Jay · 19 November 2012 - 00:05

videos won't load for me on viki for the past hour or so

Shirley Lee · 18 November 2012 - 22:05

seems to be down?

Shayne Balungay · 16 November 2012 - 19:36

why that i cant open

Irini Papanania · 16 October 2012 - 16:05 is down now

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Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble.

Rate Viki has been rated 4.4 out of 5 points. A total of 29 votes cast and 26 users reviewed the website.

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