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Verizon WirelessWebsite Name:
www.verizonwireless.comURL Checked:
Response Time:
Last Down:
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Verizon Wireless Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
13:2534.92 ms. 
15:2936.7 ms.
17:2935.21 ms. 
19:3137.73 ms.
22:1364.82 ms. 
00:3335.48 ms.
02:3864.83 ms. 
05:4418.23 ms.
07:5765 ms. 
10:0284.48 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 12:40

We have tried pinging Verizon Wireless website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Verizon Wireless - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing
Shelley Lubitz Hirsch · 3 days 16 hours 16 mins ago

Having problems making and receiving texts and calls

Cheryl Starrett · 4 days 2 hours 17 mins ago

Service is DOWN in CT. AT&T I hear you calling me? I am not under contract so maybe it is time to fly.

Jackie Watson Swick · 8 April 2014 - 16:07

No service on anyone's phone in the area that has Verizon service

Toby Wilson · 7 April 2014 - 04:17

Verizon service glitch in Sherman Oaks, at least on my cell -- can't call out or send texts... what's going on?

Jeffrey Brothers · 27 March 2014 - 16:22

Verizon wireless website down right now. Not able to get it to load

Tracy Osborne · 22 March 2014 - 07:30

Able to log on, but can't access anything on the site after logging on - get an error message every time.

Elliot Bloom · 12 March 2014 - 21:42

Unable to access Verizon website. All my premium channels are gone. I don't understand what's happened to my account. Once again I'm feeling like I never should have left Optimum. Probably going back tomorrow. I'm fed up with Verizon service.

Jason Dean Powers Sr. · 27 February 2014 - 12:29

Internet is working on my verizon phone but I can not receive or send texts. I can call but not receive calls at moment. When i made one earlier it seems like static on the line. Tell City, IN

Sharon Bechler Sorenson · 15 February 2014 - 09:34

i noticed texting receiving & sending has been down since yesterday afternoon 2/14/14 & still down today 2/15/14. What's going on Verizon??? Eden Prairie, MN

Stan Smith · 14 February 2014 - 12:13

My BB 9850 has been fine with calls and texting. But, it has not, and will not, allow me to connect to any website all day today. VZ network issue???

Lauren Turner · 10 February 2014 - 14:37

day three of no service with our cell phones in illinois. It comes and goes, very irritated at this point. anyone know how to fix it?

Elizabeth Boland McQuiddy · 8 February 2014 - 13:39

I have not been able to get on the verizonwireless site for 3 days!!! what's up???

Norma Mervine · 7 February 2014 - 21:39

It has been down for me for the last several hours... I also see a failure to route to it on the routers. Other sites are up, Verizon Wireless is unreachable by any name.

Lauren Turner · 7 February 2014 - 19:42

our verizon cells have not been working today. screen says, Searching SVC... never had this issue before. what is the deal ?

Marilyn Shackleton · 7 February 2014 - 15:55

Paid my monthly basic plan at store, message back to me says it has been received but nothing put into my account and no one is answering anywhere in your system at present. Trying since before I left the store 4:45 PM Feb 7 2014. What's up???

SaDawna Mc Cart-Stebben · 4 February 2014 - 15:43

No mobile network here in bechtelsville PA. Storm is coming, need to have a phone for that

Dirk Zabel · 2 February 2014 - 20:13

Can't reach the Verizon Wireless site for over a week now. Seems to be an issue with the peering to

Tracing route to []
over a maximum of 30 hops:

Godhelpme Coupon · 1 February 2014 - 18:28

My sister has reported that all three of her phones have no service. She is in Decatur Ga, a son in Abany Ga, and another son in Savannah GA

Becky Hudgins · 28 January 2014 - 08:04

I really don't think that reporting my phone service is out is going to "let others know they're not the only ones with problems" will make anyone feel better... just FIX IT! My phone service and everyone elses' phone problems too! Lexington, SC

Talice L. Thayer Dickerson · 17 January 2014 - 22:05

Sarasota, FL - Verizon carrier - wifi has been down - that I know of for a few hours. I work a copy center and multiple customers complained that they could not forward me an email with attached file because their wifi on phone was not working. Ruined alot of people's day.

Sean Sachen · 17 January 2014 - 18:37

Been down completely for over an hour and a half in the 727 area code.

Christina Schumacher · 12 January 2014 - 17:21

Have had no service since yesterday morning. I have internet but no phone service.

Judy Holliday · 10 January 2014 - 18:48

I have straight talk & my service is either only 1 bar or completely out. I can't take any deposits from customers who are paying with credit or debit card because the line won't stay connected. What is going on?

Jennifer Apgar · 8 January 2014 - 11:22

I cannot access my yahoo email and haven't in 2 days. I also cannot log into fb. Customer service was no help at all.

Scott Mahoney · 7 January 2014 - 04:53

1/7/2014 I took my phone yesterday to a Verizon store, had a new sim card put in my 4G phone.. they said it might not work for a couple of hours... this is the next day, and the phone is still not working (making or receiving calls)

Beth Woollard Greenhill · 3 January 2014 - 13:18

text msgs are going thru but they say "not delivered" on my iphone. Honolulu

Katie Lynn Keith · 31 December 2013 - 14:32

I cannot receive or send text or calls in Toledo Ohio. I know a few others are having the same issue

Karen Chapman Shepard Ogush · 27 December 2013 - 18:17

Able to sign into, but My Verizon account overview is not available (after I sign in). Customer Service phone numbers are experiencing "technical problems" after I type in my phone number; and online chat support is not available. Something is very wrong today - it was working fine yesterday.

Kassie Rath · 20 December 2013 - 08:09

I can't send or recieve any texts or calls. It is the same with my moms phone. It is will once in a while for like a second and then it stops working again.

Mel Driller · 20 December 2013 - 07:40

I have no mobile network now. I can connect to the internet, but can't make or receive text messages or calls.

Dean Williams · 19 December 2013 - 15:55

Having problems placing and receiving calls all day. I can hear the caller but they can't hear me. I call only to have the call ended as the other end is answered! What is the problem Verizon??

Shannon M Ashbrook · 17 December 2013 - 03:17

I cannot get any types of service. I can't even send a phone call to the payment center and that is always up. Whenever i try to call you or anyone else I cannot get a ringtone and then it just shuts off and says no service. What's going on?

Melisa Denise · 24 November 2013 - 19:30

My cell phone cannot send text messages. I can receive them but can't send due to "service unavailable". What do I do now?

Fred Wilbur · 18 November 2013 - 08:23

Western PA, verizon wireless, unable to get to any website - looks like DNS error.

Robert Rollins · 13 November 2013 - 10:00

have not been able to connect to for over a month. message only says site does not respond

Vickie Dukes · 10 November 2013 - 13:44

I can not make calls are send text what is going on if I don't pay you turn off my phone but now I cant get services and nothing will be don, When will the network be back up

Rashondra Wantsyouto Getyousumbidness · 5 November 2013 - 12:16

My galaxy note 2 is not able to connect to the network... Not getting calls they are going to my VM and cant get or send out text... Cant connect to the internet... WHATS THE PROBLEM!!!

Rich McBrien · 25 October 2013 - 08:38

I am in SD. I had no service last night and going on 11AM now and still no service. I use my phone for both personal calls and work. This is the 3rd time in less than a month have have had no service. I am ready to tell them to cancel my contract. No as its them that keeps me down don`t think I should have to pay them to cancel something that I am not getting any way.

Roberta Jordan · 22 October 2013 - 10:22

i cant make or receive text i cant make calls but i can receive calls what is up with this i really wish they would hurry up and fix this

Sara Robyn Jacques · 22 October 2013 - 10:12

Serviceis back up in CT i am able to get texts and send them out now.

Grace Long · 22 October 2013 - 10:11

cell phone down wont send texts or receive calls... when trying to make a call beeps n then disconnects have to send text several times before it finally goes thru.. really annoying n i need my cell..also cant get calls in at all either... anyone else down in the upstate ny area?

Sherrie Lendroth · 22 October 2013 - 10:04

My cell canNOT make or receive. I canNOT live Chat with Verizon from their web site. And canNOT even get them on their 800 support number when I dial them from a rival company landline phone.

Connie Knight · 22 October 2013 - 09:54

i have not been able to text or call since 5:00 am pacific time.. why when i called support nobody seemed to be awarwe their was a NETWORK issue?..!!.. seriously... had me jumping thru hoops for over an hr!!.. just googled verizon cellphone outages to find out what the problem is... BRUTAL!!

Dyllon Rosenberg · 22 October 2013 - 09:48

can't do anything on my phone, nor check anything on my account online. in Vegas.

Ian Einstein · 22 October 2013 - 09:48

No service, Tahoe. Main page opens but online account, tech support options, and phone (MMS, SMS, voice, web) all down for me as of 10/22/2013 from 03:30-10:00 and still counting. No response via their FB page either.

Katherine Healy Burrows · 22 October 2013 - 09:42

No service on Long Island NY, it makes beep if you try to call and then disconnects after four seconds, I was just in a verizon wireless store and there was another customer with the same problem, please help, no phone service, I need my phone. Thanks. This is since 9:45 am est and it is now 12:41 pm EST.

Erin McIntyre · 22 October 2013 - 09:42

Can't receive calls in Central VT, but I was able to place an outgoing call. I can't call my voicemail, however, which is really frustrating.

Karen Mayer · 22 October 2013 - 09:31

We have no phone service or texting service. We are located in Alexandria Bay NY. It's been this way since early this morning.

Michael Parker · 22 October 2013 - 09:17

in seneca falls ny no service no callin no txtin no nothing.. better get it fix i really need my phone.. how i understand it its only prepaid but dont know yet. anyone on here have a plan that havin problems.

Dawn Martin · 22 October 2013 - 09:10

no service in cocoa florida just beeps and hangs up since early this morning

Mary Dean · 22 October 2013 - 09:06

In Ocala Florida, No calls in and none out cant get on line either has had no service for a few hours now?

Cheryl Rea · 22 October 2013 - 08:59

no service in Sacramento and i am about to start a day away from home and really need it. did i choose the wrong prepaid service?

Cheryl Culbertson · 22 October 2013 - 08:47

Can't get any response through 611.. just says technical difficulty... and same on line Does anyone know anything? Reminds me of series Jericho..scary... such a large outage

Lisa M. Jarvis · 22 October 2013 - 08:44

My brother is in Ocean Springs Ms. and my neighbors here in West Mobile County are still down. What is actually going on with the system? anybody know?

I even tried CS for my neighbor and it just beeped and hung up on me. lol

Natasha Bell · 22 October 2013 - 08:41

my sisters phone is still down. cant make a payment, cant get through online, nor can she get through customer service on the phone! this is str8 bull! hurry up! whts going on america! Dothan, Alabama

Bob Mcclain · 22 October 2013 - 08:39

Lake City Florida, and surrounding area - been down for hours now. No calls in or out, no Txt, no Network.

Nancy Schellenger · 22 October 2013 - 08:22

no service in Nevada either, Have an android phone and can call out but no internet

Kelli Brough · 22 October 2013 - 08:21

Im in Texas... service is out.. I pay my outrages bill to have calls and texts.. my nieces that I'm in charge for their well being cant contact me if she has another asthma attack... wtf??!# I'm pissed! Update when we are asleep!##

Carmen Garcia · 22 October 2013 - 08:18

I can't make calls or text but receive emails this is crazy I hope the emergency call out will work

John Gambino · 22 October 2013 - 08:02

No service in RI since early this morning. Glad other people have same issue, thought Verizon randomly deactivated my account. Paid my bill so it must be some glitch. Hopefully they send us a nice check.

TheTina KellyBand · 22 October 2013 - 07:41

I have been unable to use my phone since 7am this morning and it is now just past 10:30am. I have called several times to attempt customer service and I have only been able to get through 2x. I have been told twice that Verizon wireless is making nationwide updates to provide us with better service. I find this amusing since I am getting NO SERVICE! Please Verizon, do your updates in the middle of the night when most folks are resting. Some of us need our service and depend on it for our livelihood.

Shalameeka Brooks · 22 October 2013 - 06:52

im about to change my service this is mess up people paying they bill in yall messing with our service

Jeff Anderson · 22 October 2013 - 06:52

Still no service in New Hampshire. Tried *228 at 9:40 AM and still not working. Nice.

Sara Robyn Jacques · 22 October 2013 - 06:45

My phone isnt' sending texts or getting them at all in CT i dunno if i am the only one with this problem? and it just started this morning and i shut my phone off and took the battery out!

Lisa Cullen-Wheatley · 22 October 2013 - 06:38

Unable to make or recieve calls, cannot send or receive any tex and cannot access the internet message says no service. This just started this morning.

Nancy Prescott · 22 October 2013 - 06:11

getting busy signals, weird beeps and can't send messages, some calls go through then drop

Eulonda Skyles · 22 October 2013 - 06:03

Yes, can't send SMS, can't check account status on, and *611 doesn't work :(

Danielle Onasch · 19 October 2013 - 10:52

Socal resident here, seems the SMS network is down. My texts are unable to send. Calling seems to work fine though.

Denise Clark · 15 October 2013 - 08:19

I've had an issue with my 3G in the 207 area... is this just an Apple issue or is it a Verizon issue?

Arsonia Gratia · 12 October 2013 - 16:23

Is the Verizon network down in the 804? All of my text messages are failing to send.

Lilly Falere Scott · 11 October 2013 - 14:22

so today ive had 4g lte signal, with a circle and a line through it for my bars, i got a few emails earlier and on facebook, but still couldnt text or call

Philip Mark Childs · 11 October 2013 - 03:37

I have been unable to get onto at all since yesterday evening. It worked yesterday morning, but since then I have not been able to access my account online.

Chris Dorman · 9 October 2013 - 14:29

i bought minute card for my phone today just to find out that the network wasnt working right and my girlfriend couldnt reactivate her phone

Geri F Siliceo · 6 October 2013 - 15:08

too many drop calls and can even make a call I dial nothing happens cant even get into website. whats up

Gordon Lohr · 4 October 2013 - 04:26

Verizon is down. Strangely, the date on the phones has moved ahead to Saturday (26 hours ahead)

Paul Pacelli · 30 September 2013 - 09:11

I cannot get a wireless connection in Neah Bay, WA 98357. The phone displays the NO sign (red circle with a diagonal line through it). Also cannot connect to the wireless outages verizon website.

Talysa McManus · 26 September 2013 - 13:51

Out in Gallatin. TN. All day long. Glad to know I am not the only one dealing with this.

Sherri Russo · 24 September 2013 - 07:06

we are unable to place calls on iPhone or galaxy phones since evening of 9/23 in Ithaca, NY area. Is this temporary?

Bonnie Jean Brown · 23 September 2013 - 21:24

It is Monday, 9:24 in San Diego. I keep getting a message that mobile network is not available. When will it be up?

Jake O'Brien · 23 September 2013 - 20:00

My phone cannot send texts or call people. I am getting really concerned. are all the towers down or something?

MaryAlice Evans · 23 September 2013 - 10:03

We haven't had any service since yesterday (9/22/13). Can't make calls and no one is available on Chat so have no idea what's going on or when we'll have service again. Anyone know what's happening?

Justin Sarlese · 21 September 2013 - 13:40

Verizon wireless data not working and there are currently no agents available via phone or online chat. Totally UNSAT.

Terri Bernard Cook · 20 September 2013 - 09:20

I walked a block away to find service, then it went away again. No one in my house has service.

Darlene May Scheiderman · 19 September 2013 - 17:57

today is 9/19/13 and my Verizon wireless is down & cannot make calls or send text messages. I have 5 lines, and none are working. What's wrong? I hope Verizon will contact me or Post something to explain this problem!

Kelly Cavaciuti · 19 September 2013 - 14:57

getting really pissed 3 hours with no phone service, this is not good... wait just wait till I get them on the phone sometime... they better figure out what to do for all these pissed people

Jamie Clapp · 19 September 2013 - 13:31

can't do anything on my phone. neither can my mom, dad, or 157 other friends on FB. I used to like Verizon but I am really starting to HATE you now!

Nikki Darlin · 19 September 2013 - 12:35

Can't call out on Verizon phone, can't send or receive text messages. Phone has been down since last night. Tried to do live chat on Verizon website and it won't let me access the link to live chat. I'm so angry about this that I have a headache. Unacceptable for the price I pay these people each month.

Ken Black · 18 September 2013 - 18:18

All of our iphones with Verizon cannot make calls. All 5 of them spanning locations from coast to coast. Only texts work and even that is slow and spotty. We have no land lines and rely on these phones for biz, travel and family. On a hotel phone with verizon service tech for an hour. He has no answer for us. Service has been out since 8:15 PM EST 9/18/13. Very frustrating. Why are we with them if they can't keep service up and don't know what is wrong?

Laura Middleton Nicholson · 16 September 2013 - 19:26

Having a problem with receiving texts today. Can send but cannot receive. No one else in my family is having a problem, just me. Does Verizon not like me today???

Christine Leone · 11 September 2013 - 11:12

no service, iMessage and internet connection not working on 4g... can't connect to wifi- this needs to be fixed ASAP. Its been like this since this morning. location, Time Square, NYC NY

Jonna Kivisto · 11 September 2013 - 07:35

No service on my iPhone5, 4g network. Location is Crystal Lake, IL 60012

Kathleen Rea Heiser · 10 September 2013 - 09:14

Getting continuous incoming call signal but unable to answer or activate any other button on the phone, including powering off.

Kathy Weckman Weiss · 9 September 2013 - 14:12

I am unable to send texts. I can receive them, but not send. Anyone else having this problem?

Pam Nickerson McElravy · 7 September 2013 - 09:49

Is there a tower down in my area? I have no service. Can't make any calls. Big problem! Live in Plain, WA 98826

Phillip Linder · 3 September 2013 - 15:51

I am having problems getting a signal... keeps searching for service on my phone and iPad

Dianne Kerr · 3 September 2013 - 15:30

My husband's phone, my phone, one of his co-workers all say network not available.

Cristy Jennings · 3 September 2013 - 15:24

My Verizon service says that It is searching and no calls can be made by anyone using Verizon.

Gail Finn · 3 September 2013 - 05:08

my G 4 is still down since 5:00 am this morning 09/03/13, in Gadsden AL, time now is 07:08 am when will it com back this is my only phone no land line

Dan Sweeney · 27 August 2013 - 13:52

Confirmed that DeKalb, IL is down right now. No ETA on when service will be restored, per the reps at the local Verizon Store.

William Carpenter · 23 August 2013 - 10:18

Dallas Oregon... No Verizon wireless cell phone service 1015 hours August 23, 2013. Usually have four bar strength.

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Rate Verizon Wireless has been rated 1.9 out of 5 points. A total of 93 votes cast and 171 users reviewed the website.

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