website not working? Is it down right now? Server Status Check screenshot
Verizon WirelessWebsite Name:
www.verizonwireless.comURL Checked:
Response Time:
Last Down:
Checking Verizon Wireless
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Verizon Wireless Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
07:5526.67 ms. 
11:4331.18 ms.
13:5629 ms. 
16:0326.64 ms.
18:1126.43 ms. 
20:4627 ms.
23:3126.29 ms. 
02:0526.4 ms.
04:1226.44 ms. 
07:4526.62 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 08:21

We have tried pinging Verizon Wireless website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Verizon Wireless - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 30 DAYS ...
Vanessa Ralph · 14 August 2016 - 17:05
· · Chrome 52.0 on Mac

Wireless website is down. Cannot access cell phones or deals.

Mark Schmidt · 5 August 2016 - 13:40
· · Chrome 45.0 on Windows

can't get to bill pay 7 tries

Terri Langley · 26 July 2016 - 17:08
· · Chrome 51.0 on Android

No service Canton Texas.

Jason An Alesha Herrod · 15 July 2016 - 07:24
· · Chrome 51.0 on Android

You know what this is bullshit as much as it cost every month to have a phone is outrageous especially when you live in the country and you barely even get to use your phone unless you got your head in the window are standing out in the middle of the road just to use your phone you would think as much money they charge everyone you would think the company as good as they say that they are and as much coverage as they say that they have you should be able to use your phone in your home wherever you go and you would think that they would stop being so damn cheap put up more Towers extended services and do it right instead of ripping everybody off if they had updated servers updating Towers more Towers there will probably be less complaints they don't give a damn as long as are money is going in to there bank shit will never change.. I wish everyone would come together and I mean everyone and drop version's services and let them crash.. hell we didn't have cell phones back in the day we really don't need them to survive we choose to make there bank bigger with out us there Noone I'm about to say the hell with cell phones and get a landlind at least its cheeper and i can set in my house and have a conversation without losing a call a thousand times for a 20-minute conversation ALL companies say there better then the the other ones..hahaha yeah all of you suck lies after lies Verizon needs to get their shit together

Christina Waldvogel Sanborn · 11 July 2016 - 19:05
· · Internet Explorer 11.0 on Windows

Ohio. Cannot send any pictures from my phone to an email address. i am trying to send pictures to my clients, but nothing. just says sent. i tried sending to various emails with NO luck

Jordan Rae Harker · 5 July 2016 - 16:22
· · Safari 9.0 on iPhone

I'm in Cannon Beach, OR and get no service. This happened last week too. I usually have service here. First times this has happened to me. Why is this happening again?

Joanne Bailey · 28 June 2016 - 02:13
· · Chrome 46.0 on Windows

says server is temporarily unavailable for 2 days.
can not send or receive email. not able to send pics.
not even messenger.

Betty Radford Strader · 27 June 2016 - 15:39
· · Chrome 51.0 on Windows

Service down Emerald Isle, NC

Sandra B Peterson · 24 June 2016 - 16:48
· · Chrome 46.0 on Windows


Brian Rajotte · 23 June 2016 - 12:25
· · Safari 9.0 on iPhone

I get data, but no cell. I have 5 bars

Lori Burley · 18 June 2016 - 22:14
· · Safari 9.0 on iPad

Why is Cell phone service not working in Oakes, ND?

Ralph Karabec · 14 June 2016 - 23:35
· · Chrome 51.0 on Android

No service in The Villages Florida. Needed to call for an ambulance and was unable to. Very angry with Verizon!

Emil Wojtechko · 14 June 2016 - 23:29
· · Chrome 51.0 on Windows

No voice service in Boynton Beach, FL. Can call anyone but Verizon wireless subscribers.

Rosemary Riley · 14 June 2016 - 22:58
· · Safari 9.0 on iPad

Not able to make out going calls today frustrating I do not have a house phone and I need my phone

David Roberts · 14 June 2016 - 22:57
· · Chrome 51.0 on Android

No service in Pinellas Park Florida.

Robert Kobac · 14 June 2016 - 22:50
· · Chrome 51.0 on Android

Apparently voice calls are down for all of Florida. Most still have data but some are without.

Brenda Brooks · 14 June 2016 - 21:54
· · Firefox 47.0 on Windows

not able to make outgoing calls

Johanna Sophia Scudero · 7 June 2016 - 22:32
· · Firefox 46.0 on Mac

Re: - Can get to site, but can't navigate. Site check indicates it is down.

Benjamin Alan Erwin · 7 June 2016 - 07:58
· · Safari 9.0 on iPhone

No calls going out says all numbers I call are or in service. Wtf is going on???? Indiana

Joseph D A Charafi · 4 June 2016 - 03:57
· · Firefox 46.0 on Mac

Join us to take action against Cricket Wireless At&t & Verizon for our Huge Cellphone Outage

#WeNeedOurPhones #WePayedForThem

Ray Cullin · 2 June 2016 - 13:15
· · Chrome 50.0 on Windows

Unable to login to the customer portal. When I land on their website and enter my credentials, it just sends me back to the login screen with no explanation.

Andrea Redhead · 2 June 2016 - 01:11
· · Chrome 50.0 on Windows

calls breaking up. not able to have a conversation.

Mary Haniotis · 1 June 2016 - 19:27
· · Internet Explorer 11.0 on Windows

First, it took forever to get to the right page. Now, nothing can be updated. This website stinks to begin with, but now, it's unusable.

Suzanne Trival-Brooks · 31 May 2016 - 02:03
· · Chrome 50.0 on Android

No bars in va been like this for a week

Jolie Duval · 28 May 2016 - 18:07
· · Internet Explorer 11.0 on Windows

phone not working in rye texas ever since bad weather

Hap Hopkins · 13 May 2016 - 06:21
· · Chrome 50.0 on Windows

No mobile network available in the Ft. Leonard Wood or Saint Robert, MO area

Susan Jones · 10 May 2016 - 00:07
· · Silk 49.3.1 on Kindle Fire

No service on cell in Talladega, Alabama

Laurel End · 9 May 2016 - 23:52
· · Firefox 38.0 on Windows

Mobile network not available. Also can't connect to the internet. Milwaukee WI

Laurel End · 9 May 2016 - 22:30
· · Firefox 38.0 on Windows

mobile network not available - Milwaukee WI

Gwendolyn Donnell · 6 May 2016 - 15:42
· · Internet Explorer 11.0 on Windows

No Verizon internet service to my mobile device today May 6, 2016?????/

Gary Friedman · 4 May 2016 - 05:18
· · Chrome 49.0 on Windows

No incoming or outgoing calls. VW claims its a back room issue, nothing wrong with my phone. ????
Since 2pm this afternoon.

Michele Burdette Ankeny · 3 May 2016 - 13:14
· · Chrome 51.0 on Android

Home page works but can't go to links.

Robert Catiller · 26 April 2016 - 06:13
· · Chrome 49.0 on Android

Trying to calling in a payment and it keeps telling me their having an internal technical problems

Spencer Schmerling · 19 April 2016 - 16:01
· · Chrome 49.0 on Windows

Once I log in I can't access any information on the Verizon website.

Christine Genthe · 12 April 2016 - 03:41
· · Chrome 49.0 on Android

No service in CA.

Desiree Clark · 5 April 2016 - 06:31
· · Chrome 49.0 on Android

No service in lithonia Ga I can't pay my bill

Wade Pauley · 4 April 2016 - 22:54
· · Chrome 39.0 on Android

Clay county Alabama is out of service

Steele Dotson · 18 March 2016 - 23:33
· · Chrome 49.0 on Windows

when i try to swich devices it says that they are having problems.

Janelle Floe · 18 March 2016 - 12:52
· · Safari 9.0 on iPhone

Been down since 4:30 the 17th in the McGregor MN area

Nancy Siegel · 13 March 2016 - 15:57
· · Safari 9.0.3 on Mac

If you cant get to My Verizon ,or info is not there, I was told there is some updating going on... pay by phone, with a representative .

Craig Metzer · 12 March 2016 - 19:48
· · Chrome 48.0 on Android

I was just at the Verizon Store and they said the website and all store services will be down until 6PM EST. Oddly, I'm receiving promotional emails from them.

Janet McMahon · 8 March 2016 - 20:23
· · Internet Explorer 11.0 on Windows

Live in Georgia - trying to call NY area code 315 for the last 30 minutes - getting a message "all circuits are busy".

Tracy Grant · 7 March 2016 - 17:30
· · Chrome 48.0 on Windows

new paltz ny 12561, since friday!!!!

Cheryl Pevny-Harris · 2 March 2016 - 15:51
· · Internet Explorer 11.0 on Windows

i canoot accesss my e-mail or anything facebook, yahoo ect is all down

Ed Cloutier · 8 February 2016 - 20:31
· · Internet Explorer 11.0 on Windows

Unable to make or receive Verizon cell phone calls . Verizon message is my number is invaled. My friends near me have the same issue. We are in Gloucester , Massachusetts

Mary Spalding · 6 February 2016 - 15:25
· · Chrome 48.0 on Windows has been down for three days. I have tried every thing.

Eugene Montomery · 5 February 2016 - 11:49
· · Chrome 48.0 on Android

My is not up it is down have bben trying for two days to make payment

Charlotte Christina Monte · 4 February 2016 - 17:40
· · Chrome 48.0 on Mac

Cell phone not making outbound calls to other cell phones or landlines. What's going on?

Carol Ann Mancini · 29 January 2016 - 19:49
· · Chrome 48.0 on Windows

Cannot get on verizon email all day. nothing working. Says
information on file not correct which is stupid because it is the same address and password for year! Anyone else having problems.
Today, January 29, 2016

Rick Edwards · 3 January 2016 - 05:07
· · Chrome 47.0 on Android

Verizon is DOWN, can't access it on phone, tablet, or puter. Can access other sitems !

Junior Gosnell · 11 December 2015 - 11:40
· · Firefox 42.0 on Windows

Is the 4G tower down in mars hill 28754 I can not reach verizon tower.

Diane Karro · 19 November 2015 - 16:15
· · Chrome 11.0 on Linux

Denver Colorado. I know I'm no where near most of folks From out east where there has been problems, who have commented..but I've had an unbelievable amount of dropped calls on the past week..mostly the last 3 days. I've never had this problem.....ever. I've been with Verizon for 18 years and have never had a dropped call

Chanah Katz Markowitz · 2 November 2015 - 21:01
· · Chrome 46.0 on Android

Can't indication of data. ..instead other 4G lite there's a grey triangle.

Darryl Hotaling · 1 November 2015 - 14:51
· · Firefox 41.0 on Windows

cant text ... keep gettin an error code... grrrrr!!! not a good way to keep customers. and ... when i go to the Verizon site...and enter my wireless number... it says it cant be found... bet you can find it when i dont pay my f'n bill!!!!!

Melissa Janine · 1 November 2015 - 13:33
· · Chrome 46.0 on Mac

No access to text messaging on 3 different verizon phones, all on different accounts from approximately 11pm last night, until just now.

Meggie Durant · 30 October 2015 - 07:30
· · Safari 9.0 on iPhone

My Verizon service keeping going in and out what's going on is there a tower down in northern New York near Canada?

Cheyenne Teague · 28 October 2015 - 16:03
· · Chrome 46.0 on Android

I have the 45 plan its unlimited text and call. I can't receive or send text.. What's going on Verizon????

Lisa McBride · 23 October 2015 - 22:44
· · Firefox 41.0 on Mac

The DVR programing function stopped working as I was using it. It just keeps saying "connecting" and not responding.

Tina Fenton · 18 October 2015 - 03:11
· · Chrome 39.0 on Windows

What is going on wirh my verizon mobile service can"t make phone calls or receive them for two days txt messagesalso problem, Searching service When is this going to be fixed??????

Rod Crisman · 17 October 2015 - 13:51
· · Chrome 45.0 on Windows

In SE Michigan, been unable to send or receive calls. Wi-Fi is working, texts seem to be working as well. Been like this for 20 hours and counting now.....used the home phone, (on AT&T) to call Verizon customer support, and they said network is down, with NO knowledge of when it will be restored. I hope they knock something off my next monthly bill, considering I've never been late with my full payment since I went to Verizon 7 years ago....

Christy Heenie Snowdon · 13 October 2015 - 22:11
· · Chrome 34.0 on Android

No mobile data...going on 24 hrs now. Have wifi, but no 4G LTE.

Chad Harris · 13 October 2015 - 17:20
· · Internet Explorer 11.0 on Windows

we are having service issues in the berrien county area michigan. we have over 50 company phones that we can not use....

Lisa Becker · 7 October 2015 - 01:33
· · Chrome 28.0 on Android

Having issues again! No service available. I even drove 10 miles from home. Still nothing. I'm tired of paying for service every month and only having a signal half the time. I'm in Indiana.

Donald French · 6 October 2015 - 19:16
· · Firefox 41.0 on Windows

For the last 2 hours, I cannot send a text, call out, or recieve a call. I am in Arkansas. Is Verizon down right now?

Alice Trigg · 30 September 2015 - 06:13
· · Internet Explorer 11.0 on Windows

Can login, but very limited access to account. For over 36 hours the message is system upgrade in process. Wonder if the site has been hacked, and Vz is researching the damage. Verizon it is all 36 hours of system upgrades with new user interface, but this is normally completed over a weekend night, not 36 hours into a Wednesday. Pretty soon it will be 48 hours and an unreal amount of time to be down.

Amy Degus · 29 September 2015 - 19:40
· · Chrome 45.0 on Windows

Able to send, but unable to receive texts since last night (Rochester, NY).

Alice Trigg · 29 September 2015 - 00:53
· · Internet Explorer 11.0 on Windows

Can login, but very limited access to account. For over 14 hours the message is system upgrade in process. Wonder if the site has been hacked, and Vz is researching the damage.

Ashley Shegda · 24 September 2015 - 02:24
· · Chrome 45.0 on Windows

I live in Huntington Beach, California and none of my 3 cell phones are working (9-23-15) 7:00 PM

Penni Melby · 5 September 2015 - 16:19
· · Chrome 45.0 on Android

Oh goody. Day 8 still no prepay phone. I complained on fb and my phone was finally activated now I can't register it. It says error on all tech devices. Thanks to Verizon money was lost due to clients not able to get through. Yes I have tried all the numbers and hog to "porting over" section. Around and around.

Tom Gagen · 4 September 2015 - 19:28
· · Firefox 40.0 on Windows

Verizon wireless, tring to upgrade a phone but it only shows the first page, when I try clicking the second one it acts like it is loading for over 20 minutes

Mary English · 3 September 2015 - 23:03
· · Firefox 40.0 on Windows

can't get message usage or minutes/data usage from website for a couple of days now ?????

Alicia Ed Rennia · 13 August 2015 - 17:27
· · Chrome 44.0 on Android

In ocala Florida and Verizon Mobil has been down all day, August 14th

Kathy Cinquemani · 26 August 2014 - 12:26
United States · AT&T Internet Services · Firefox 31.0 on Windows

My Prepaid Verizon Wireless account: "My Verizon" will not allow me to send text messages from website on my computer. Customer service says it's down for maintenance. It would be great if there was Verizon message telling this on the site. This happens about once or twice a month with it not working.

Jennifer Jones · 2 July 2014 - 11:47
United States · Verizon Wireless · Internet Explorer 11.0 on Windows

The message usage and data usage has not updated for at least 24 hours!

Martha Mayes · 29 June 2014 - 15:08
United States · Time Warner Cable · Internet Explorer 10.0 on Windows

I cant pay my Verizon bills either so I when to do business some place else they just have to wait on there money. but they charge me 290.00 and I been paying 50.00 I not happy with Verizon. I am in the belton area.

Kelly Baker · 27 June 2014 - 15:08
United States · Time Warner Cable · Chrome 32.0 on Windows

Yes my verizon account is still down!!! i can't pay my bill. Unable to complete, try back again later. this has been since thursday 6-26-14. when i called customer service they transferred me to peggy in india, who by the didn't know what was going on.

Mary Tom Adair · 27 June 2014 - 14:47
United States · CenturyLink · Firefox 30.0 on Windows

Have been unable to view account (add minutes, view usage, etc.) since yesterday. Unable to reach customer service. My Verizon web doesn't work - "currently unable to process your request" - yet we keep receiving texts from Verizon that our account is set to expire in 5 days.

Charles Russell · 27 June 2014 - 12:29
United States · Charter Communications · Chrome 35.0 on Windows

I have been trying to activate a replacement iPhone 4s (Don't get me started on the phone issue) since 1 p.m. yesterday. Although Verizon is asserting it is an update, some comments hint at a bigger problem with some suggesting that the computer system has been hijacked. Some recommend that customers check for abnormally high bills or suspicious credit card or bank account activity.

John Lynn Sr · 27 June 2014 - 12:01
United States · Charter Communications · Chrome 35.0 on Windows

I now hear its down for maintenance if so would it have hurt to send us a text to let us know first their quick to send a bill.

Bradley Grupe · 27 June 2014 - 11:46
United States · University Of Iowa · Chrome 35.0 on Windows

Due to technical problems I am unable to schedule my payment. Sorry Verizon. I've received the same message as others since last night. I was "on hold" with live chat for almost a half-hour. The rep seemed clueless.

Craig A. Olson · 27 June 2014 - 11:34
United States · Ace Communications Group · Chrome 31.0 on Windows

Way to go, Verizon. I think my facilities to pay my bill will be down now as well.

Candy Smythe · 27 June 2014 - 10:25
United States · Arvig Enterprises · Chrome 35.0 on Windows

The problem is nationwide. I called our local Verizon store because I too am having problems accessing my account online and from my phone. He said it was out nationwide and he had no idea when the system would be up and running again. They aren't getting much info either. I can call and text and I am from northern Minnesota, but I know of people whose phone won't work at all.

Marcia Breen-Borst · 27 June 2014 - 10:03
United States · Windstream Communications · Internet Explorer 11.0 on Windows

No access to account online south of Syracuse, NY. Can make calls and text.

Peggy Withrow · 27 June 2014 - 09:53
United States · Windstream Communications · Internet Explorer 11.0 on Windows

They make it look like its just the east coast areas, but from the post I see it is NATION wide. whats the deal?

Tim Swartz · 27 June 2014 - 09:30
United States · Time Warner Cable · Firefox 30.0 on Windows

I can't access my apps, pay my bill, the website says "temporarily unavailable" when I tried to call customer service the automatic voice said that they were unavailable right now.

John Lynn Sr · 27 June 2014 - 09:26
United States · Charter Communications · Chrome 35.0 on Windows

what is going on with the my verizon .com nothing works cant check usage or add min in lagrange ga

Andy Day · 27 June 2014 - 08:26
United States · AT&T Services · Firefox 30.0 on Windows

I just tried to pay my bill, I called customer service and they said they can't do it over the phone or even in the stores. So I asked if there was an ETA on the system being back up and she said she had no clue and they weren't told anything. So when my bill is late, I better not get a late fee because their system is not allowing me to pay.

Paul Montgomery · 27 June 2014 - 07:55
United States · Charter Communications · Chrome 35.0 on Windows

Great time to do maintenance. Right before a holiday at the end of the month. Go IT team!

Michele Strothkamp Tolbert · 27 June 2014 - 07:36
United States · CenturyLink · Firefox 30.0 on Windows

Have been getting the same error message for the past 24 hours. "The activity you are trying to perform is currently unavailable. Please try again later".

Wayne Dougal · 27 June 2014 - 07:19
United States · Optimum Online · Internet Explorer 11.0 on Windows

The online login and Verizon store system is down... has been since yesterday, and they don't know when it'll come back up.

Paul J Ulrich · 27 June 2014 - 07:08
United States · Business Only Broadband · Internet Explorer 11.0 on Windows

The Verizon website - I called - They are performing maintenance on it. It should be up later today (Friday 6.27.2014)

Ellen Scott · 27 June 2014 - 05:12
United States · Time Warner Cable · Internet Explorer 9.0 on Windows

I've been getting the same error message as everyone else for 3 days!!! I love how it says try back later.. yeah right.. when exactly is later a week from now???

Jean Schneider · 27 June 2014 - 05:09
United States · Com Net · Firefox 30.0 on Windows

I also am having the same problem that action cannot be performed, check back later. Has been full day of checking back with no improvement. Mobile also down as reported in another post. What is the problem???

Laura Fitch · 27 June 2014 - 04:39
United States · Time Warner Cable · Chrome 35.0 on Windows

I have not been able to access the website to view my account information for 48hours. What is the problem? When is the estimated fix time?

Bill William Marcus · 27 June 2014 - 00:07
United States · Comcast Cable · Chrome 35.0 on Mac

Havent been able to perform any tasks on the website nor can customer care or stores help because all website access I have been told by Verizons own people has been down since the morning of June 26th and remains that way going into dawn of the 27th

Katie Rose-Donaldson · 26 June 2014 - 22:06
United States · Buckeye Cablevision · Chrome 35.0 on Windows

The MyVerizon App isn't working either! It just stays "system is currently unavailable. please try again."

Courtney Murrow · 26 June 2014 - 17:59
United States · Verizon FiOS · Internet Explorer 11.0 on Windows

I have been calling all day and I get different answers. I then asked if I were to go into the store, would they be able to help, and I was told no because they are crippled too. Why even have the store open then!?!?

Charles Burrows · 26 June 2014 - 17:23
United States · Time Warner Cable · Internet Explorer 9.0 on Windows

Same problem ALL DAY with no explanation! "The activity you are trying to perform is currently unavailable. Please try again later." Terrible service VERIZON.

Jim Boudrie · 26 June 2014 - 17:17
United States · Comcast Cable · Internet Explorer 9.0 on Windows

still getting The activity you are trying to perform is currently unavailable. Please try again later. maybe tomorrow...

Pat Feraco · 26 June 2014 - 16:30
United States · Verizon FiOS · Chrome 35.0 on Windows

There's definitely something going on with the Verizon Wireless website, I keep seeing "The activity you are trying to perform is currently unavailable. Please try again later." when I try to go almost any part of the site most of the day now. It has very limited access.

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