website not working? Is it down right now? Server Status Check screenshot
Verizon WebmailWebsite Name:
webmail.verizon.netURL Checked:
Response Time:
Last Down:
Checking Verizon Webmail
Please wait while we check the server...
Verizon Webmail Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
01:220 ms. 
03:320 ms.
05:400 ms. 
07:410 ms.
09:570 ms. 
11:570 ms.
14:060 ms. 
16:410 ms.
18:480 ms. 
20:550 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -8)  |  Current server time is 22:52

We have tried pinging Verizon Webmail website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Verizon Webmail - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as,

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Linda Kramer · 18 September 2014 - 10:41
United States · Verizon Internet Services · Chrome 37.0 on Windows

I am unable to log into verizon webmail on a computer or verizon cell phone. It says, "The webpage in not available." This is ongoing for about 3 hours now.

Phil D'Ambrosio · 23 May 2014 - 06:36
United States · Hughes Network Systems · Safari 6.1.4 on Mac

I can't get in for about 2 days and when I try it redirects me to other verizon services not my e-mails

Chris Heleter · 21 May 2014 - 15:03
United States · Verizon FiOS · Internet Explorer 11.0 on Windows has been down for me for at least 24 hours (it's 6:00 PM EDT at this moment). Does anyone know what is wrong and if and when it will be up again?

Evan Carb · 21 May 2014 - 14:03
United States · Verizon Business · Firefox 29.0 on Windows

Also having problems with the incoming Pop server at all day. can get emails on iPhone but not through outlook on my computer.

Richard Johnson · 21 May 2014 - 12:48
United States · Verizon FiOS · Firefox 24.0 on Linux

Just because it 'pings' does __not__ mean the webmain server is up! The port may be blocked by some router or the IP address has been changed and the DNS doesn't know about it yet so the proper software isn't running on the machine that the DNS points to. This server has been down for at least a day.

Stephanie Fulks West · 21 May 2014 - 09:37
United States · Verizon FiOS · Chrome 34.0 on Windows

Just was on Verizon chat, they confirmed NY and MA email is down, estimate 24-48 hrs (from noon Wed 5/21)

Faye Snider · 20 May 2014 - 20:56
United States · Verizon FiOS · Firefox 29.0 on Mac

I have been unable to receive e-mail since 5:00 pm today. Talked with 4 tech people, on the phone last 3 hours--got a major round around, bounced from person to person or on wait. Disconnected twice. Too frustrating for words.

Gary F. Costello · 20 May 2014 - 20:23
United States · Verizon FiOS · Firefox 29.0 on Windows

Verizon incoming server failed. Costing me money!!! Major screw-up at Verizon. Pathetic. Hey Verizon, hire trained people!

Rich Hawkins · 24 April 2014 - 16:10
United States · Verizon FiOS

Sent 6 emails between 1:30 PCT and 2PM. None were received by my vendors which has SCREWED me for the orders I placed

Steve Levinson · 11 April 2014 - 02:33
United States · Time Warner Cable

Both my wife and I havent been able to get pop verizon email downloaded to our iphones. And these are completely separate accounts! Can get pop downloaded to my computer and can access vz web mail. Phones say its a user name/password issue. Redid settings many times with no joy. this has been going on for a week or more for me and a few days for my wifes work account.

Morrisville Carpenter · 9 April 2014 - 00:55

10 am Arles France time... April 9. no verizon mail direct to ipad, but available through google??? All settings correct. Just stopped suddenly, but message is password is incorrect.

Nick Price · 5 April 2014 - 13:13
United States · Bright House Networks

I haven't been able to log on to my Verizon email for two days. It says my ID and password are incorrect but I know they are correct and when I click that I forgot my ID or password it doesn't do anything.

Robin Lamothe · 24 March 2014 - 10:13
United States · Verizon Internet Services

I am a business account and I have been going in circles with Verizon since Friday. No one will help they keep putting me on hold - REALLY! How can I operate my business - This is the breaking point to go to COMCAST!

Cork Van Den Handel · 24 March 2014 - 09:09
United States · Time Warner Cable

Current email issue seems to affect some accounts and not others. My wild guess Verizon changed password requirements, because our accounts with long passwords continue to work while those with shorter ones are frozen.

Izumi Hara · 24 March 2014 - 05:17
United States · Verizon FiOS

I haven't been able to get into my email since midnight Sunday - yesterday Verizon couldn't help me because (I was told) the people who could solve the problem do not work on Sunday. I called this morning and they told me my email is down until Tuesday. It has already been 32 hours and they want me to wait another 24?? SERIOUSLY??!!

Heather Kress · 24 March 2014 - 03:28

My email is down and the recording that I get from Verizon is that it is down for maintenance and won't be up again until Tues at 1:00am. I use my email for my business… this is unacceptable.

Jackie Noller · 16 March 2014 - 11:54
United States · Comcast Cable

I cannot receive incoming emails on my iMac as of today. OK on iPhone and iPad, however. Very frustrating. What is the problem? How to fix?

Paul Anderson · 7 March 2014 - 09:17
United States · AT&T Internet Services

Cannot login to Verizon webmail. Enter usename/password, hit the "Sign In" icon, and nothing happens. Browser doesn't even show to be cycling. Just no response at all.

Garth Clark · 20 February 2014 - 08:06
United States · Verizon FiOS

Update. Receiving email has been throttled down to 2.0 mbps from 6.0 which had taken effect around Sept 2013. I call tech support weekly and send letters to corp offices in New York with zero help. Verizon is simply too big to bother with it's "small" customers.

Edit: Verizon internet customers simply need to call in and complain about slow email processing. Since they do not get a lot of calls on this issue, they do not put it high on the list of fixes. If it were disclosed to new customers I'd they most folks would opt for another ISP knowing this. This slow issue began in Sep 2012 and I have been attempting to get a fix completed ever since. This is not an isolated issue. This occurs with all Verizon customers who use Vz for their email. Try sending a big file to yourself and watch how long it takes to send. Then, watch how long it takes to come in, on average 2.0 mbps on a 50 mbps Fios connection is just dumb.

CarolandLagary Lowe · 20 February 2014 - 02:11
United States · Charter Communications

Have not received any mail for three days. Doesn't say why and how I can retrieve my mail.

Jane Benner · 4 February 2014 - 13:55
United States · Verizon FiOS

I can't access in Safari or Firefox. I get a Verizon screen with header and footer but no email display at all. I've been having connectivity problems since last Thursday, including on a PC at a local library as well as at home. What is going on? When will this be fixed?

Regina Mustelier Mauro · 4 February 2014 - 08:59
United States · Verizon FiOS

Can only view on my smartphone… Constant timeouts on safari and firefox… Going on for several days now… DRIVING ME CRAZY!!!

Judy Thorpe · 3 February 2014 - 14:27
United States · Verizon FiOS

I cannot get into Verizon emails. This entire week I have been having a problem, either slow, requiring numerous tries, and today it is "too busy" to get me in.

Michelle Barton · 2 February 2014 - 15:03
United States · Verizon Internet Services

Have not ben able to log into my email all day, I can go to other websites

John Wear · 2 February 2014 - 14:30
United States · Verizon FiOS

I have not been able to access Verizon email with Internet Explorer or download email to Outlook... all day. :-(

Beth Kirby · 29 January 2014 - 06:51
United States · Harris Corporation

I try to log on to my Verizon email account and within a few seconds I get a session timed out message.

Deanne Dendy-Costello · 26 January 2014 - 04:36

When opening email... its just a blank page where the emails should be. I can open contacts and calendar but no emails for over 24 hours

Sally Rogers · 25 January 2014 - 16:28
United States · Verizon Internet Services

Have Temporary error: 3 try again later for hours. Had trouble earlier. Access this afternoon and now out again

Robert Ploutz-Snyder · 23 January 2014 - 07:05
United States · National Aeronautics and Space Administration

Can't seem to get any webmail today... when i log in, i see a blank screen at the email center.

Tom Kuftic · 4 January 2014 - 08:58
United States · Verizon FiOS

Can receive mail, but cannot send. Noticed first time this morning. Also noticed yesterday that You Tube videos and such were doing a lot of buffering.

Gabor Karolyi · 4 January 2014 - 08:49
United States · Verizon FiOS

Can't send via Outlook on Verizon FiOS. Recorded message claims system maintenance. Estimated completion time after 2 pm est on Sunday 01/05/2014. For real?

Rosa Palomino · 4 January 2014 - 08:29
United States · Verizon Internet Services

Email program can send but not receive via Thunderbird on computer or tablet. Web-based email unaffected. Started a few hours ago.
Edit: I meant the opposite - can receive but not send...

Mary Scala · 4 January 2014 - 08:27
United States · Verizon FiOS

Outgoing email down since this morning on desktop iMac -- about 30 minutes ago, send/receive stopped working on iPhone5 as well. Data or wireless, no joy.

David Korenberg · 4 January 2014 - 08:17
United States · Verizon FiOS

Verizon email not sending for over an hour. Retries and resets do nothing.

Peter Covill · 21 December 2013 - 07:46
United States · Verizon Internet Services

Email is still down since 12/11 on Iphone and my Microsoft Windows mail whats the problem

Jocko Plotz · 14 December 2013 - 18:50
United States · Verizon FiOS

Unable to send or receive messages for the work account. The connection to the server has failed.

Server: ''
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 110
Secure(SSL): No
Socket Error: 10060

Kathy Kauffman Laws · 13 December 2013 - 19:07
United States · Verizon FiOS

Verizon email not available through Outlook since Wednesday 12/11/13. Able to access intermittently via Verizon site. Not a good service without having the functions available in Outlook. This used to happen a time or two a year, but is happening more frequently and for longer periods. When will Verizon fix this?

Bill King Ace · 13 December 2013 - 05:23
United States · Verizon Internet Services

Haven't been able to get my Email through windows live mail since yesterday morning.

Steve Pugh · 13 December 2013 - 01:28
United States · Verizon FiOS

Starting getting message -
An error occurred while sending mail. The mail server responded: 5.7.1 Authentication required. Please verify that your email address is correct in your Mail preferences and try again
-this afternoon. nothing has been changed for months

Betty Murphy · 7 December 2013 - 05:16
United States · Verizon Internet Services

I have NOT been able to access my (where I am allowed to continue without upgrading) email from home (Long Beach CA) for 2 days! I cannot get past the window asking me to upgrade browser. was able to access from Fountain Valley yesterday... what's going on?

G Antonio Smart · 28 November 2013 - 18:14
United States · Verizon FiOS

My email inbox font is too small and I can't locate the button that used to be available before today to increase its size. Please respond.

Patricia Sample · 22 November 2013 - 12:01
United States · Verizon Internet Services

I cannot send email or reply it says session timed out. what is going on with Verizon I am paying for nothing

Clarissa Trowbridge · 21 November 2013 - 04:37
United States · Verizon Internet Services

All my folders except for inbox disappeared 3 days ago from verizon server, outlook ok, ipod touch ok.

Sue Jones · 25 October 2013 - 05:25
United States · Time Warner Cable

Fraud unit claims they sent me a letter by e-mail at 10:00am and 3:00pm yesterday. Still have not received it. Checked my spam folder. Must be that they are down again, why don't employees know about this!

Bill Chasen · 22 October 2013 - 07:08
United States · Verizon Internet Services

Getting Authentication Failed message when trying to retrieve my email?. Is Verizon having a problem at the moment?

Tracey Eden · 18 September 2013 - 11:42
United States · Verizon Internet Services

No email again. What the heck Verizon??? This is the 2nd time in less than 1 week!!

Lee Danson · 18 September 2013 - 10:29
United States · Verizon FiOS

I am about due to move out the country and cannot access email on my laptop. Can this seriously happen! Aargh!!! Please fix this issue asap I need access urgently

Coco Sissi Kitties · 18 September 2013 - 09:20
United States · Verizon FiOS

I am getting message "The server is currently unavailable. Please try again later."

Sheryl Sherick Flinchbaugh · 18 September 2013 - 07:54
United States · Comcast Business Communications

The server is currently unavailable. Please try again later. I have been getting this error since 6:00am today.

Gary Sanders · 13 September 2013 - 15:16
United States · Verizon Internet Services

Verizon email no longer works with Outlook 10 after outage. They say they have fixed the outage but I cannot receive emails in Outlook 10. Still after two day. I can get email on webmail.

John Schwartz · 13 September 2013 - 09:46
United States · Verizon FiOS

Verizon email has been down for over 24 hours. Message is that we can send and receive which is not correct. They have also lost all my folders and say it will be several days before they are restored. Hmmmm??? This from Baltimore, MD

Cheryl Ogden Picard · 13 September 2013 - 07:05
United States · Comcast Business Communications

My email has been restored, but only with new activity. My contacts are intact, but all of my previous emails, folders, etc are gone. Will these be restored??

Tammie Gadson · 12 September 2013 - 12:15
United States · Verizon Internet Services

Can access Verizon email now after about 12 hours not being able to but all emails and folders are empty. If anyone need to email me do not use my account please use my account. :(

John C. Ruths · 12 September 2013 - 12:06
United States · Verizon Internet Services

My Verizon e-mail has been down all day today. Their site is reporting a problem, but no ETA on up time.

Susan Trimble · 12 September 2013 - 12:06
United States · Verizon FiOS

It is back up, but it only shows my emails for today. I have lost about 20 from other days.

Gene Harris · 12 September 2013 - 11:54
United States · Verizon FiOS

Just talked to a rep, who speculated that it might be tomorrow morning before it's fixed. He says missing emails might be on a storage server that's down, and would have to be migrated to a new server.

Jim Schantz · 12 September 2013 - 11:14
United States · Comcast Cable

Boston - 6 new emails just came in! Now the question is will all those backed up since last night also show...

Maureen Carley · 12 September 2013 - 11:13
United States · Verizon FiOS

Email has been down for at least 12 hours. Earlier this a.m. the outage alert said "some customers" were affected and it would be fixed in two hours. Still not fixed and outage is widespread, with just an "actively working on it" message. This is completely unacceptable. Verizon owes all its customers - at a minimum - an explanation of what happened and more importantly, what they are doing to ensure it doesn't happen again. 12 hours! Unacceptable.

MaryAnn Schulz Nicholson · 12 September 2013 - 11:12
United States · Verizon FiOS

Verizon email is down... Colleyville, TX. Can't send or receive emails.

Kathy Diernbach Flood · 12 September 2013 - 11:11
United States · Comcast Cable

wow! I finally got on and ALL my email messages were wiped out! did not get new emails, nothing in sent or trash. wiped out all my messages.

Maria Gardner Reedy · 12 September 2013 - 11:00
United States · Supreme Court of Pennsylvania

In PA. Can now log on and got a few emails but ALL of my folders and saved emails are GONE!! This is UNACCEPTABLE!! I am the Registrar for our DAR Chapter and have saved emails that I NEED!!!

Chris Copeland Bobrick · 12 September 2013 - 11:00
United States · Verizon FiOS

Haven't been able to receive incoming mail all morning in Maryland. Get the same message as previously posted when I try to access online.

Beverly Donovan · 12 September 2013 - 10:50
United States · Verizon Internet Services

Can send email, but haven't been able to receive it since this morning...getting error code "res":{}, "error":{"code":"3002", "msg":"3002"}} cant access email In Weymouth, MA.

Deborah B. Adler · 12 September 2013 - 10:43
United States · Verizon FiOS

Upstate NY no Verizon e-mail, confirmed by recorded message when you call 800-VERIZON. No estimate of when it might be back online.

Joe Ruggiero · 12 September 2013 - 10:41
United States · Verizon FiOS

Can't access verizon email on desktop or phone. Server not responding. get error message:
{"res":{}, "error":{"code":"3002", "msg":"3002"}}

Patrick S. Korten · 12 September 2013 - 10:35
United States · Verizon FiOS

Just started getting a few e-mails dribbling through on my email account at about 1:00 pm, but there's no sign of any mail that should have arrived during the previous 13 hours.

Lance Eakright · 12 September 2013 - 10:26
United States · Verizon FiOS

Unable to log in email since 7am today, 'incorrect name or password', several attempts later my account is locked as per Verizon web site. WTH!

Heather LeBlanc Amoroso · 12 September 2013 - 10:10
United States · Massachusetts Institute of Technology

Down in Cambridge, MA now. Cannot access any of my accounts on iphone or in My Verizon webmail {"res":{}, "error":{"code":"3002", "msg":"3002"}}

Dawn Hughes Pfanstiel · 12 September 2013 - 10:01
United States · Verizon FiOS

Verizon email, error code 3002, down in Glen Burnie, MD, on both webmail and iPad.

Suzanne Nolte Blackburn · 12 September 2013 - 09:46
United States · Verizon FiOS

Down in Flower Mound, Texas all morning. Sub accounts working but not the primary.

Jay Sink · 12 September 2013 - 09:43
United States · Verizon FiOS

Located in West Chester, PA having same problem with no verizon email access. Contacted Verizon and they confirmed that one of their servers is down. Notification sent on my cell phone said " ... will be resolved on 9/13 by 7:56am.." Tried at first to go on to login and received the following error msg: "error Code: 3002" Verizon rep confirmed it was in fact the error they are receiving from server being down.

Jim Schantz · 12 September 2013 - 09:31
United States · Comcast Cable

I'm in Boston. Getting error code 3002 since last night. Strange thing is a secondary email address we have on the account is working fine.

Bob Bowe · 12 September 2013 - 09:18
United States · Verizon FiOS

Been down in parts (at least) of Chantilly, VA since early AM, 12 Sep. Tech spt says they're working on it. Bummer!

Griff Griffis · 12 September 2013 - 09:15
United States · Verizon Internet Services

Yep, still down in SoCal. Something pretty catastrophic must've happened to the servers. I imagine someone is going to be looking for a new job after this. Interesting how many different ETAs people are getting. I was told (via recording) "9:11 a.m. today."

Bill Horne · 12 September 2013 - 09:01
United States · Verizon FiOS

email down in Leesburg, Virginia since midnight last night--what a drag.

Douglas Carter · 12 September 2013 - 08:58
United States · Verizon Internet Services

Tech supports says system is down for upgrades in progress, No estimated time for service restoration. No email since sometime last night.

Patrick S. Korten · 12 September 2013 - 08:37
United States · Verizon FiOS

NO e-mail since midnight last night. Chat with tech support at 9:30 this morning (with "Praveen"), who said "Verizon regrets to inform you that currently we are experiencing outage in your area with email services, " and that "it will be restored by 09/13/2013 07:56A" I guess that's the way they talk in India. Bottom line: they're telling us to expect something like 40 hours without e-mail. Unbelievable.

Don Kraus · 12 September 2013 - 08:28
United States · Verizon FiOS

Verizon webmail is down in Virginia. Cannot get on my computer or phone

Morton J Shuman · 12 September 2013 - 08:25
United States · Verizon FiOS

No email access in Framingham, MA. Every time I login I get this: "Your session has been timed out. Please Try Again !"

Scott Jaczynski · 12 September 2013 - 08:23
United States · Verizon Internet Services

i keep getting an error code when i try to sign in to my verizonwebmail

John Wagner · 12 September 2013 - 08:20
United States · Verizon FiOS

Email servers down since last night in Maryland, Washington, DC area.

Brett Provance · 12 September 2013 - 08:06
United States · Verizon FiOS

In southern California, and no Verizon email service. I do note that Windows did a major update last night, and computers here at home have been having issues at startup.

Henry Prevette · 12 September 2013 - 07:52
United States · Verizon FiOS

No service in McLean, Virginia either... same error messages as reported by others!

Mark E. Kleiman · 12 September 2013 - 07:43
United States · Verizon Internet Services

Marlboro NJ - one of my 2 email accounts is inaccessible. getting a "3002" error message.

Maria Carson · 12 September 2013 - 07:40
United States · Verizon FiOS

Los Angeles. No incoming email through Outlook or the verizon email site.

Rhonda Santangelo Sasa · 12 September 2013 - 07:35
United States · Verizon FiOS

Verizon Email is down in Rhode Island too! Spoke with them early this morning and they are very aware of the issue.

Dana Yacuel Langgle · 12 September 2013 - 07:29
United States · Comcast Cable

Haven't been able to gain access all morning. Error message. How am I supposed to apply for jobs with no email?

Helene Siciliano McCabe · 12 September 2013 - 07:27
United States · Verizon Internet Services

Using Outlook I can send mail but nothing's come in since 9:30 last night and I can't get it on the netmail site.

Dick LeChard · 12 September 2013 - 07:27
United States · Verizon FiOS is down in Pittsburgh, PA. Last message received aT 1:10 AM

Bonnie S. Barker · 12 September 2013 - 07:26
United States · Verizon FiOS

In Fairton, NJ. Can check main email account; however, nothing else. Keep getting error code 3002.

Sharon Kerner · 12 September 2013 - 07:25
United States · Northrop Grumman

Have not been able to get email on my laptop (outlook and webmail) nor my phone since early this morning. error code 3002

Maggie Zandt Warner · 12 September 2013 - 07:18
United States · Verizon Internet Services

To anyone who is checking: I contacted verizon support this AM and they told me that the servers are oos, they s/b up and working by 8 AM Friday.

Tom Dulin · 12 September 2013 - 07:09
United States · Smith and Nephew

Have not been able to get email on my laptop (outlook and webmail) nor my phone since early this morning. Called Verizon and was told that my email was not available due to a maintenance activity.

Mike Hubenschmidt · 12 September 2013 - 07:06
United States · Comcast Cable

Missed a job interview... Thanks Verizon. You have NO idea what this costs PEOPLE!! Back to Comcast, not worth the headache.

Martin Sannino · 12 September 2013 - 07:05
United States · Verizon FiOS

As of 10:04am on 9/12/13 Verizon email is not available in Coatesville, PA (Philly suburb) either. Error is {"res":{}, "error": "code":"3002", "msg":"3002"}}

Bonnie Best Huott · 12 September 2013 - 07:05
United States · Verizon FiOS

email down in Damascus, Maryland. "Code 3002" Can open Verizon page, but cannot access any emails.

Pat Jernigan · 12 September 2013 - 07:00
United States · Verizon FiOS

Email service has been down since early this morning (Sep. 13, 2013, Northern Virginia). Master account was accessible a few hours ago, but other family accounts were not.

Tech support stated the problem "is being worked" -- estimate of return is one hour from whenever you call them.

Asked if they had been hacked. Answer was a shocked NO. Guess we'll learn later.

Ruth Carr · 12 September 2013 - 06:58
United States · Verizon FiOS

Down in Gulf central Florida too, Manatee County. Haven't cancelled my Brighthouse yet - maybe time to reconsider as I have had for 9 years with no problems!

Wendy Thela · 12 September 2013 - 06:51
United States · Verizon Internet Services

Email down since early this morning, can login to account but not access email.

Donald Baraf · 12 September 2013 - 06:44
United States · Verizon FiOS

Service is down in Scarsdale. Verizon phone message is that they are aware of the problem in this area.

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