Verizon.net website not working? Is it down right now?

Verizon.net Server Status Check
verizon.net screenshot
Verizon WebmailWebsite Name:
webmail.verizon.netURL Checked:
Response Time:
Last Down:
Checking Verizon Webmail
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Verizon Webmail Website Status History
Verizon.net server report and response time

The above graph displays service status activity for Verizon.net over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
23.Apr.2014
00:1838.63 ms. 
23.Apr.2014
02:4440.14 ms.
23.Apr.2014
05:0639.23 ms. 
23.Apr.2014
07:4139.15 ms.
23.Apr.2014
09:4440.02 ms. 
23.Apr.2014
11:4938.87 ms.
23.Apr.2014
14:1039.24 ms. 
23.Apr.2014
16:1640.63 ms.
23.Apr.2014
18:1839.43 ms. 
23.Apr.2014
20:4540.01 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 23:44

We have tried pinging Verizon Webmail website using our server and the website returned the above results. If verizon.net is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Verizon Webmail - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as webmail.verizon.com

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing Verizon.net?
TOP COMMENTS ▼
▼ THIS MONTH ...
Steve Levinson · 11 April 2014 - 02:33

Both my wife and I havent been able to get pop verizon email downloaded to our iphones. And these are completely separate accounts! Can get pop downloaded to my computer and can access vz web mail. Phones say its a user name/password issue. Redid settings many times with no joy. this has been going on for a week or more for me and a few days for my wifes work account.

Morrisville Carpenter · 9 April 2014 - 00:55

10 am Arles France time... April 9. no verizon mail direct to ipad, but available through google??? All settings correct. Just stopped suddenly, but message is password is incorrect.

Geraldine Rosenbaum · 7 April 2014 - 05:11

Verizon.net is down for me this morning.

Nick Price · 5 April 2014 - 13:13

I haven't been able to log on to my Verizon email for two days. It says my ID and password are incorrect but I know they are correct and when I click that I forgot my ID or password it doesn't do anything.

▼ LAST 6 MONTHS ...
Robin Lamothe · 24 March 2014 - 10:13

I am a business account and I have been going in circles with Verizon since Friday. No one will help they keep putting me on hold - REALLY! How can I operate my business - This is the breaking point to go to COMCAST!

Cork Van Den Handel · 24 March 2014 - 09:09

Current email issue seems to affect some accounts and not others. My wild guess Verizon changed password requirements, because our accounts with long passwords continue to work while those with shorter ones are frozen.

Izumi Hara · 24 March 2014 - 05:17

I haven't been able to get into my email since midnight Sunday - yesterday Verizon couldn't help me because (I was told) the people who could solve the problem do not work on Sunday. I called this morning and they told me my email is down until Tuesday. It has already been 32 hours and they want me to wait another 24?? SERIOUSLY??!!

Heather Kress · 24 March 2014 - 03:28

My email is down and the recording that I get from Verizon is that it is down for maintenance and won't be up again until Tues at 1:00am. I use my email for my business… this is unacceptable.

Jackie Noller · 16 March 2014 - 11:54

I cannot receive incoming emails on my iMac as of today. OK on iPhone and iPad, however. Very frustrating. What is the problem? How to fix?

Paul Anderson · 7 March 2014 - 09:17

Cannot login to Verizon webmail. Enter usename/password, hit the "Sign In" icon, and nothing happens. Browser doesn't even show to be cycling. Just no response at all.

Garth Clark · 20 February 2014 - 08:06

Update. Receiving email has been throttled down to 2.0 mbps from 6.0 which had taken effect around Sept 2013. I call tech support weekly and send letters to corp offices in New York with zero help. Verizon is simply too big to bother with it's "small" customers.

Edit: Verizon internet customers simply need to call in and complain about slow email processing. Since they do not get a lot of calls on this issue, they do not put it high on the list of fixes. If it were disclosed to new customers I'd they most folks would opt for another ISP knowing this. This slow issue began in Sep 2012 and I have been attempting to get a fix completed ever since. This is not an isolated issue. This occurs with all Verizon customers who use Vz for their email. Try sending a big file to yourself and watch how long it takes to send. Then, watch how long it takes to come in, on average 2.0 mbps on a 50 mbps Fios connection is just dumb.

CarolandLagary Lowe · 20 February 2014 - 02:11

Have not received any mail for three days. Doesn't say why and how I can retrieve my mail.

Jane Benner · 4 February 2014 - 13:55

I can't access webmail.verizon.net in Safari or Firefox. I get a Verizon screen with header and footer but no email display at all. I've been having connectivity problems since last Thursday, including on a PC at a local library as well as at home. What is going on? When will this be fixed?

Regina Mustelier Mauro · 4 February 2014 - 08:59

Can only view on my smartphone… Constant timeouts on safari and firefox… Going on for several days now… DRIVING ME CRAZY!!!

Judy Thorpe · 3 February 2014 - 14:27

I cannot get into Verizon emails. This entire week I have been having a problem, either slow, requiring numerous tries, and today it is "too busy" to get me in.

Michelle Barton · 2 February 2014 - 15:03

Have not ben able to log into my email all day, I can go to other websites

John Wear · 2 February 2014 - 14:30

I have not been able to access Verizon email with Internet Explorer or download email to Outlook... all day. :-(

Beth Kirby · 29 January 2014 - 06:51

I try to log on to my Verizon email account and within a few seconds I get a session timed out message.

Deanne Dendy-Costello · 26 January 2014 - 04:36

When opening email... its just a blank page where the emails should be. I can open contacts and calendar but no emails for over 24 hours

Sally Rogers · 25 January 2014 - 16:28

Have Temporary error: 3 try again later for hours. Had trouble earlier. Access this afternoon and now out again

Robert Ploutz-Snyder · 23 January 2014 - 07:05

Can't seem to get any webmail today... when i log in, i see a blank screen at the email center.

Tom Kuftic · 4 January 2014 - 08:58

Can receive mail, but cannot send. Noticed first time this morning. Also noticed yesterday that You Tube videos and such were doing a lot of buffering.

Gabor Karolyi · 4 January 2014 - 08:49

Can't send via Outlook on Verizon FiOS. Recorded message claims system maintenance. Estimated completion time after 2 pm est on Sunday 01/05/2014. For real?

Rosa Palomino · 4 January 2014 - 08:29

Email program can send but not receive via Thunderbird on computer or tablet. Web-based email unaffected. Started a few hours ago.
Edit: I meant the opposite - can receive but not send...

Mary Scala · 4 January 2014 - 08:27

Outgoing email down since this morning on desktop iMac -- about 30 minutes ago, send/receive stopped working on iPhone5 as well. Data or wireless, no joy.

David Korenberg · 4 January 2014 - 08:17

Verizon email not sending for over an hour. Retries and resets do nothing.

Peter Covill · 21 December 2013 - 07:46

Email is still down since 12/11 on Iphone and my Microsoft Windows mail whats the problem

Jocko Plotz · 14 December 2013 - 18:50

Unable to send or receive messages for the work account. The connection to the server has failed.

Server: 'incoming.yahoo.verizon.net'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 110
Secure(SSL): No
Socket Error: 10060

Kathy Kauffman Laws · 13 December 2013 - 19:07

Verizon email not available through Outlook since Wednesday 12/11/13. Able to access intermittently via Verizon site. Not a good service without having the functions available in Outlook. This used to happen a time or two a year, but is happening more frequently and for longer periods. When will Verizon fix this?

Bill King Ace · 13 December 2013 - 05:23

Haven't been able to get my Email through windows live mail since yesterday morning.

Steve Pugh · 13 December 2013 - 01:28

Starting getting message -
An error occurred while sending mail. The mail server responded: 5.7.1 Authentication required. Please verify that your email address is correct in your Mail preferences and try again
-this afternoon. nothing has been changed for months

Betty Murphy · 7 December 2013 - 05:16

I have NOT been able to access my (where I am allowed to continue without upgrading) email from home (Long Beach CA) for 2 days! I cannot get past the window asking me to upgrade browser. was able to access from Fountain Valley yesterday... what's going on?

G Antonio Smart · 28 November 2013 - 18:14

My email inbox font is too small and I can't locate the button that used to be available before today to increase its size. Please respond.

Patricia Sample · 22 November 2013 - 12:01

I cannot send email or reply it says session timed out. what is going on with Verizon I am paying for nothing

Clarissa Trowbridge · 21 November 2013 - 04:37

All my folders except for inbox disappeared 3 days ago from verizon server, outlook ok, ipod touch ok.

▼ MORE THAN 6 MONTHS AGO ...
Sue Jones · 25 October 2013 - 05:25

Fraud unit claims they sent me a letter by e-mail at 10:00am and 3:00pm yesterday. Still have not received it. Checked my spam folder. Must be that they are down again, why don't employees know about this!

Bill Chasen · 22 October 2013 - 07:08

Getting Authentication Failed message when trying to retrieve my email?. Is Verizon having a problem at the moment?

Tracey Eden · 18 September 2013 - 11:42

No email again. What the heck Verizon??? This is the 2nd time in less than 1 week!!

Lee Danson · 18 September 2013 - 10:29

I am about due to move out the country and cannot access email on my laptop. Can this seriously happen! Aargh!!! Please fix this issue asap I need access urgently

Coco Sissi Kitties · 18 September 2013 - 09:20

I am getting message "The server is currently unavailable. Please try again later."

Sheryl Sherick Flinchbaugh · 18 September 2013 - 07:54

The server is currently unavailable. Please try again later. I have been getting this error since 6:00am today.

Gary Sanders · 13 September 2013 - 15:16

Verizon email no longer works with Outlook 10 after outage. They say they have fixed the outage but I cannot receive emails in Outlook 10. Still after two day. I can get email on webmail.

John Schwartz · 13 September 2013 - 09:46

Verizon email has been down for over 24 hours. Message is that we can send and receive which is not correct. They have also lost all my folders and say it will be several days before they are restored. Hmmmm??? This from Baltimore, MD

Cheryl Ogden Picard · 13 September 2013 - 07:05

My email has been restored, but only with new activity. My contacts are intact, but all of my previous emails, folders, etc are gone. Will these be restored??

Tammie Gadson · 12 September 2013 - 12:15

Can access Verizon email now after about 12 hours not being able to but all emails and folders are empty. If anyone need to email me do not use my Verizon.net account please use my yahoo.com account. :(

John C. Ruths · 12 September 2013 - 12:06

My Verizon e-mail has been down all day today. Their site is reporting a problem, but no ETA on up time.

Susan Trimble · 12 September 2013 - 12:06

It is back up, but it only shows my emails for today. I have lost about 20 from other days.

Gene Harris · 12 September 2013 - 11:54

Just talked to a rep, who speculated that it might be tomorrow morning before it's fixed. He says missing emails might be on a storage server that's down, and would have to be migrated to a new server.

Jim Schantz · 12 September 2013 - 11:14

Boston - 6 new emails just came in! Now the question is will all those backed up since last night also show...

Maureen Carley · 12 September 2013 - 11:13

Email has been down for at least 12 hours. Earlier this a.m. the outage alert said "some customers" were affected and it would be fixed in two hours. Still not fixed and outage is widespread, with just an "actively working on it" message. This is completely unacceptable. Verizon owes all its customers - at a minimum - an explanation of what happened and more importantly, what they are doing to ensure it doesn't happen again. 12 hours! Unacceptable.

MaryAnn Schulz Nicholson · 12 September 2013 - 11:12

Verizon email is down... Colleyville, TX. Can't send or receive emails.

Kathy Diernbach Flood · 12 September 2013 - 11:11

wow! I finally got on and ALL my email messages were wiped out! did not get new emails, nothing in sent or trash. wiped out all my messages.

Maria Gardner Reedy · 12 September 2013 - 11:00

In PA. Can now log on and got a few emails but ALL of my folders and saved emails are GONE!! This is UNACCEPTABLE!! I am the Registrar for our DAR Chapter and have saved emails that I NEED!!!

Chris Copeland Bobrick · 12 September 2013 - 11:00

Haven't been able to receive incoming mail all morning in Maryland. Get the same message as previously posted when I try to access online.

Beverly Donovan · 12 September 2013 - 10:50

Can send email, but haven't been able to receive it since this morning...getting error code "res":{}, "error":{"code":"3002", "msg":"3002"}} cant access email In Weymouth, MA.

Deborah B. Adler · 12 September 2013 - 10:43

Upstate NY no Verizon e-mail, confirmed by recorded message when you call 800-VERIZON. No estimate of when it might be back online.

Joe Ruggiero · 12 September 2013 - 10:41

Can't access verizon email on desktop or phone. Server not responding. get error message:
{"res":{}, "error":{"code":"3002", "msg":"3002"}}

Patrick S. Korten · 12 September 2013 - 10:35

Just started getting a few e-mails dribbling through on my Verizon.net email account at about 1:00 pm, but there's no sign of any mail that should have arrived during the previous 13 hours.

Lance Eakright · 12 September 2013 - 10:26

Unable to log in Verizon.net email since 7am today, 'incorrect name or password', several attempts later my account is locked as per Verizon web site. WTH!

Heather LeBlanc Amoroso · 12 September 2013 - 10:10

Down in Cambridge, MA now. Cannot access any of my accounts on iphone or in My Verizon webmail {"res":{}, "error":{"code":"3002", "msg":"3002"}}

Dawn Hughes Pfanstiel · 12 September 2013 - 10:01

Verizon email, error code 3002, down in Glen Burnie, MD, on both webmail and iPad.

Suzanne Nolte Blackburn · 12 September 2013 - 09:46

Down in Flower Mound, Texas all morning. Sub accounts working but not the primary.

Jay Sink · 12 September 2013 - 09:43

Located in West Chester, PA having same problem with no verizon email access. Contacted Verizon and they confirmed that one of their servers is down. Notification sent on my cell phone said " ... will be resolved on 9/13 by 7:56am.." Tried at first to go on WEBMAIL.verizon.net to login and received the following error msg: "error Code: 3002" Verizon rep confirmed it was in fact the error they are receiving from server being down.

Jim Schantz · 12 September 2013 - 09:31

I'm in Boston. Getting error code 3002 since last night. Strange thing is a secondary email address we have on the account is working fine.

Bob Bowe · 12 September 2013 - 09:18

Been down in parts (at least) of Chantilly, VA since early AM, 12 Sep. Tech spt says they're working on it. Bummer!

Griff Griffis · 12 September 2013 - 09:15

Yep, still down in SoCal. Something pretty catastrophic must've happened to the servers. I imagine someone is going to be looking for a new job after this. Interesting how many different ETAs people are getting. I was told (via recording) "9:11 a.m. today."

Bill Horne · 12 September 2013 - 09:01

email down in Leesburg, Virginia since midnight last night--what a drag.

Douglas Carter · 12 September 2013 - 08:58

Tech supports says system is down for upgrades in progress, No estimated time for service restoration. No email since sometime last night.

Patrick S. Korten · 12 September 2013 - 08:37

NO e-mail since midnight last night. Chat with tech support at 9:30 this morning (with "Praveen"), who said "Verizon regrets to inform you that currently we are experiencing outage in your area with email services, " and that "it will be restored by 09/13/2013 07:56A" I guess that's the way they talk in India. Bottom line: they're telling us to expect something like 40 hours without e-mail. Unbelievable.

Don Kraus · 12 September 2013 - 08:28

Verizon webmail is down in Virginia. Cannot get on my computer or phone

Morton J Shuman · 12 September 2013 - 08:25

No email access in Framingham, MA. Every time I login I get this: "Your session has been timed out. Please Try Again !"

Scott Jaczynski · 12 September 2013 - 08:23

i keep getting an error code when i try to sign in to my verizonwebmail

John Wagner · 12 September 2013 - 08:20

Email servers down since last night in Maryland, Washington, DC area.

Brett Provance · 12 September 2013 - 08:06

In southern California, and no Verizon email service. I do note that Windows did a major update last night, and computers here at home have been having issues at startup.

Henry Prevette · 12 September 2013 - 07:52

No service in McLean, Virginia either... same error messages as reported by others!

Mark E. Kleiman · 12 September 2013 - 07:43

Marlboro NJ - one of my 2 email accounts is inaccessible. getting a "3002" error message.

Maria Carson · 12 September 2013 - 07:40

Los Angeles. No incoming email through Outlook or the verizon email site.

Rhonda Santangelo Sasa · 12 September 2013 - 07:35

Verizon Email is down in Rhode Island too! Spoke with them early this morning and they are very aware of the issue.

Dana Yacuel Langgle · 12 September 2013 - 07:29

Haven't been able to gain access all morning. Error message. How am I supposed to apply for jobs with no email?

Helene Siciliano McCabe · 12 September 2013 - 07:27

Using Outlook I can send mail but nothing's come in since 9:30 last night and I can't get it on the netmail site.

Dick LeChard · 12 September 2013 - 07:27

Verizon.net is down in Pittsburgh, PA. Last message received aT 1:10 AM

Bonnie S. Barker · 12 September 2013 - 07:26

In Fairton, NJ. Can check main email account; however, nothing else. Keep getting error code 3002.

Sharon Kerner · 12 September 2013 - 07:25

Have not been able to get email on my laptop (outlook and webmail) nor my phone since early this morning. error code 3002

Maggie Zandt Warner · 12 September 2013 - 07:18

To anyone who is checking: I contacted verizon support this AM and they told me that the servers are oos, they s/b up and working by 8 AM Friday.

Tom Dulin · 12 September 2013 - 07:09

Have not been able to get email on my laptop (outlook and webmail) nor my phone since early this morning. Called Verizon and was told that my email was not available due to a maintenance activity.

Mike Hubenschmidt · 12 September 2013 - 07:06

Missed a job interview... Thanks Verizon. You have NO idea what this costs PEOPLE!! Back to Comcast, not worth the headache.

Martin Sannino · 12 September 2013 - 07:05

As of 10:04am on 9/12/13 Verizon email is not available in Coatesville, PA (Philly suburb) either. Error is {"res":{}, "error": "code":"3002", "msg":"3002"}}

Bonnie Best Huott · 12 September 2013 - 07:05

email down in Damascus, Maryland. "Code 3002" Can open Verizon page, but cannot access any emails.

Pat Jernigan · 12 September 2013 - 07:00

Email service has been down since early this morning (Sep. 13, 2013, Northern Virginia). Master account was accessible a few hours ago, but other family accounts were not.

Tech support stated the problem "is being worked" -- estimate of return is one hour from whenever you call them.

Asked if they had been hacked. Answer was a shocked NO. Guess we'll learn later.

Ruth Carr · 12 September 2013 - 06:58

Down in Gulf central Florida too, Manatee County. Haven't cancelled my Brighthouse yet - maybe time to reconsider as I have had for 9 years with no problems!

Wendy Thela · 12 September 2013 - 06:51

Email down since early this morning, can login to account but not access email.

Donald Baraf · 12 September 2013 - 06:44

Service is down in Scarsdale. Verizon phone message is that they are aware of the problem in this area.

Rose Barbett · 12 September 2013 - 06:39

Having problems too. - {"res":{}, "error":{"code":"3002", "msg":"3002"}} Do I get reimbursed on my bill for this?

Maureen Genderson · 12 September 2013 - 06:34

have not been able to access email online or by phone since last night

Lynnea Grebe Jackson · 12 September 2013 - 06:25

same "3002" error message here in MD. Can log-in to my account and see everything but my emails.

Danielle Richards · 12 September 2013 - 06:12

No email in NJ since very early this morning. Tried both on phone and through webmail on computer. Keep getting the 3002 or server not responding message. This is frustrating - I'm a small business and need to access my mail!

Laurie Summers Coleman · 12 September 2013 - 06:10

I can send Verizon email, but cannot receive. Problem started last night.

Smith Cline · 12 September 2013 - 06:06

09/12/2013 - Verizon Email is down (FYI) - Pinging the SMTP address or checking the banner page load does not constitute a valid analysis of whether the server is up or down

Claude Dohrn · 12 September 2013 - 06:00

No email for hours in NJ. Stopped working last night; still not working

Julie Dahl · 12 September 2013 - 05:55

same "3002" error message here in Denton, Texas. I'm on hold with their atrocious customer service so i can get hung up on again and routed back to their generic troubleshooter pages.

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