Usps.com website not working? Is it down right now?

Usps.com Server Status Check
usps.com screenshot
United States Postal ServiceWebsite Name:
www.usps.comURL Checked:
Response Time:
Last Down:
Checking United States Postal Service
Please wait while we check the server...
United States Postal Service Website Status History
Usps.com server report and response time

The above graph displays service status activity for Usps.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
23.Apr.2014
20:1118.51 ms. 
23.Apr.2014
22:2418.37 ms.
24.Apr.2014
00:3618.25 ms. 
24.Apr.2014
03:3171.89 ms.
24.Apr.2014
05:4019.25 ms. 
24.Apr.2014
07:4218.22 ms.
24.Apr.2014
09:4218.39 ms. 
24.Apr.2014
11:5218.14 ms.
24.Apr.2014
14:0618.09 ms. 
24.Apr.2014
16:1818.93 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 16:56

We have tried pinging United States Postal Service website using our server and the website returned the above results. If usps.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access United States Postal Service - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as cns.usps.com, usps.gov

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing Usps.com?
TOP COMMENTS ▼
Katrin Sonnenberg · 15 April 2014 - 15:18

After painfully getting three labels in the cart - got the following message when tried to check out: We are sorry but we were unable to process your order. Please re-edit your labels and try again. So, even if the site is UP that doesn't mean it's functional.

Update: Set up an account on paypal and use paypal.com/shipnow.

▼ LAST 12 HOURS ...
Beth Blafka · 9 hours 2 mins ago

I use USPS for business purposes, so it is very frustrating when I'm trying to print a label, and the site times out. This seems to happen every few weeks. The layout and functionality seem to change randomly as well. What is going on with the IT at one of the largest businesses in the country? And you wonder why the USPS is having issues making money. Come on.

▼ YESTERDAY ...
ZP.tech · 1 day 53 mins ago

The USPS site will still not let us pay for labels as of 4/23/2014. They are saying it it technical issues. The checkout keeps declining our multiple cards we have on file. We've had this account work perfectly for 11 years. The new changes have been flawed from day 1. We are sorry for the inconvenience.

▼ THIS MONTH ...
Dilly Squicquero Trebilcock · 17 April 2014 - 12:15

I really can't understand why a huge organization like The US Postal Service can't keep a website up and running for more than a few days at a time! When it works it is great!!!

Jill Maxcy · 16 April 2014 - 16:31

None of the 3 letters I sent by certified mail are tracking. They were mailed from 2 different post offices. Is anyone else having this problem?

David Guti · 16 April 2014 - 11:59

two days I cant log in and I changed my password thinking I forgot it. Fustrating. I have been having some bad Mail service with the USPS.

Patrick Beeson · 15 April 2014 - 17:50

Still getting this message "We are sorry but we were unable to process your order. Please re-edit your labels and try again." Missed shipping 3 packages today. Tried several times. Got other errors that were bogus and corrected when resubmitted. Site is just flakey!!

Steven Crespo · 15 April 2014 - 17:25

"internal server error" after attempting to schedule a package pickup.

Leise Roberts · 15 April 2014 - 17:09

Cleared Cache - still continue to get this error. We are sorry but we were unable to process your order. Please re-edit your labels and try again. Have re-edited each shipment 3 times. Please USPS, my little company can't afford this

Jim Renda · 15 April 2014 - 17:05

The site won't let me process the payment! It's saying; "We are sorry but we were unable to process your order. Please re-edit your labels and try again." There's nothing wrong with the labels!!!

Karen Wheeler Edwards · 15 April 2014 - 16:56

have a label in my cart but I keep getting an error message that my order can't be completed when clicking on enter billing info.

Traci Briggs · 15 April 2014 - 16:27

Tried to use paypal.com/shipnow but it doesn't give the different priority mail options, i use regional rate boxes and that's not an option... oh well.

Reed Buckley · 15 April 2014 - 16:18

USPS Down? Not able to process postage. It say re-edit labels and try again.

Edit: Just did my postage at Paypal/shipnow. Got it done there without a problem. USPS... you all suck!!!

Kelley Hebb · 15 April 2014 - 15:23

As of 3:22 PST Print a Label with Postage and other functions are now functioning without the error.

Edit: My bad- You can create your labels now but cannot pay for them ERROR "We are sorry but we were unable to process your order. Please re-edit your labels and try again."

Katrin Sonnenberg · 15 April 2014 - 15:18

After painfully getting three labels in the cart - got the following message when tried to check out: We are sorry but we were unable to process your order. Please re-edit your labels and try again. So, even if the site is UP that doesn't mean it's functional.

Update: Set up an account on paypal and use paypal.com/shipnow.

Kelley Hebb · 15 April 2014 - 15:14

Error when creating shipment or trying to pay for labels that were already in my cart. "We are unable to find any available service options for this label, please review your label and try again." Had to go into the post office and ship my express packages for an additional $30 and asked them if they new USPS online was not working and they did not. Busy day at the post offices people, tax day!

Tracy Salzwedel · 15 April 2014 - 15:11

The website may be working, but it is not allowing me to print my labels. I have to go to the post office and pay another $6 in shipping.

Christine Mueller · 15 April 2014 - 14:50

Can't schedule a pick up. Minor annoyance that will mean an extra trip in the morning. :/

Rafael Kosche · 15 April 2014 - 14:49

I hate the USPS -- We are sorry but we were unable to process your order. Please re-edit your labels and try again.

Sondra Adrion Davis · 15 April 2014 - 14:41

I never have trouble with USPS.com but I am today! Totally frustrated right now! Grrrrrrrr!

Vanessa Goertzen · 15 April 2014 - 14:39

I am also getting an error message about editing my shipping label. I use this website all the time to print shipping labels and have never had this happen. I hope they fix it soon.

Debbie Schwenn · 15 April 2014 - 14:22

We are sorry but we were unable to process your order. Please re-edit your labels and try again. This website is frustrating and has more problems then my last marriage.

Donna Thomas Gilpatrick · 15 April 2014 - 14:22

Unable to find a shipping option for your label. Please re edit. This happens WAAAYYYYY too often. Been on hold with customer service for 45 minutes.

Gary Win · 15 April 2014 - 14:13

We are sorry but we were unable to process your order. Please re-edit your labels and try again. ARRRRGGHH!!! :)

Michele Taylor · 15 April 2014 - 13:47

So every post office in my area put signs up that they are hiring and to go the usps.com to apply. However, every time you click on a job, nothing happens. This is so frustrating.

Carolyn Jason Richens · 15 April 2014 - 13:16

I was able to use CLICK N Ship today and get labels. 4 hours later I am trying to again but when I click: Next:Billing information - This error keeps coming up: We are sorry but we were unable to process your order. Please re-edit your labels and try again. I've been trying since 4:00pm est.

Angela Maria Yate · 15 April 2014 - 09:11

It is IMPOSSIBLE to even log into user account. The problem is consistent. This is the worst site EVER.

Elizabeth Enas · 14 April 2014 - 14:07

As a small business consumer of USPS, we are very frustrated that USPS.com will not accept payment for the labels we try to create online, which means we are not able to print at our office. We have to take all our packages to a post office, and they are all international, expensive shipping rate, time-consuming packages.

We've always been happy to give our international clients the option of USPS, since other services are more expensive. However, after a couple months of multiple types of payment being rejected, multiple hours spent waiting on hold for customer support (only to be told it's a technical error and they're "aware of it, but there's nothing they can do at the moment"), spending accumulative of several hours a week waiting in line at understaffed post offices, we are switching completely over to another carrier.

I can see other comments of frustrated people with the same problem, so I know it's not just an isolated incident, or a problem with all of our multiple methods of payment.

Not worth it by a long shot. Even if the service wasn't so crappy, the attitude of their support staff is depressing at best and utterly dismissive at worst.

We love our friendly mail-carriers and wish them the best, but the rest of USPS's convoluted bureaucracy should be allowed to die out to let their more capable competitors absorb their consumers.

Gerry Kwayzer Sliwa · 10 April 2014 - 17:47

Sorry, there was a problem with your payment. Please verify the information and try again. enough said.

Laura Saadeh Vinther · 10 April 2014 - 17:22

Could not buy stamps. System kept telling me there was an error. I'll say. It wasn't me!

Delight Banchero · 10 April 2014 - 16:42

The payment section is not working right now, an error has occurred when trying to pay with any credit card.

John Moylan · 10 April 2014 - 16:18

My Visa card will not go through on click and ship. It has always worked before. I called about my card and there is nothing wrong with it. I tried another card and it wont work. What is going on?

Jheanelle Outar · 10 April 2014 - 09:47

won't let me pay- says unexpected error ocurred

Dilly Squicquero Trebilcock · 10 April 2014 - 09:42

ok.. now I can put in info but it won't let me pay!!!

Erika Harrison · 8 April 2014 - 09:01

It won't accept any of my credit cards for payment (tried 2 different cards and there is no problem with the cards.) I had to use Paypal.

Robert P Davis · 3 April 2014 - 05:43

The site isn't down for me, but the widget is still as broken today as it was on 31 Jan 2014. I can get all the way to the end - including processing the payment - but then can't print the labels for which I've paid.

Most upsetting. I've wasted a LOT of money in extra postage and lost productivity because these idiots can find the time to send Spiderman swinging across the screen but not to fix critical process problems.

Dave Crichton · 2 April 2014 - 16:54

7 :53PM EDST and I have been trying to access the site for almost an hour with "no" success...

Wynelle Swystun · 2 April 2014 - 10:30

As of today again on April 02, 2014 usps.com is down again. I can't believe it's down as much as it is. It's very frustrating for a small business owner.

Pete Moore · 2 April 2014 - 07:41

usps.com seems to be completely unresponsive right now

Elaine Immel · 1 April 2014 - 18:57

I am trying to apply fo a position but it will not let me apply

Edwin Schroeter · 1 April 2014 - 06:23

I have rebooted and am still unable to reach usps.com on this second day.

Dallie Greszler · 31 March 2014 - 14:33

I could not get on the website using www.usps.com but was able to access it using the www.usps.gov

John White · 31 March 2014 - 13:32

USPS.com is currently down. I'm not sure how your site is saying it's up when I and many others are confirming it is down.

Curtis Bey · 31 March 2014 - 12:33

USPS is down. No response from server. I can't imagine why they're losing business...

Adelia Ritchie · 31 March 2014 - 10:33

USPS server is not responding. So sick of this horrid site. Please fix your site and then quit changing it!!! Grrrr...

Carrie J Foster · 31 March 2014 - 09:55

Cannot get usps.com, linked tracking #s, or paypal shipping to work. Keep getting API unavailable timeout.

Wayne W. Sica · 31 March 2014 - 08:18

Service not available. Great federal website!

Angie Griffith Gill · 31 March 2014 - 08:16

Tracking is down right now and not working on USPS.com site.

James Cheek · 31 March 2014 - 08:08

Will not accept login or allow me to go to the address screen.

William Jackson · 31 March 2014 - 08:03

"Service not available" when I tried to calculate a price or ship a package.

Dilly Squicquero Trebilcock · 31 March 2014 - 07:57

OK... so now I can't login at all to ship a package!!!

Bonnie Lemack Austin · 28 March 2014 - 07:59

Saved address stating invalid address. I ship to this customer all the time. Very frustrating. Please remove the Spiderman it's irrelevant and annoying. Fix the site nothing but problems since the original upgrade.

▼ LAST 6 MONTHS ...
Kilo Johnson · 25 March 2014 - 10:01

Cannot process any form of payment. No paypal. Not even a credit card. SO Stupid!! Cheapest way of shipping but I guess you get what you pay for!

Louis Decastro · 21 March 2014 - 13:53

Thank you very much Nate Garland for showing me the way to send my priority mail. I don't know how you found the way but i really appreciate you spreading the word

Kay Mallery · 21 March 2014 - 13:30

After entering all delivery address info, I get the message to enter delivery address to see options. I already entered it! Have been through this three times, once on Internet Explorer, twice on Google Chrome!

Heidi Joy Wilcox Keller · 21 March 2014 - 12:10

The message I am getting today is : 'An unexpected error has occurred. Please try refreshing the page.' And OF COURSE when I refresh, it deletes all the info on the label and OF COURSE it doesn't fix the problem. I guess I will try and download firefox and see if that will work. Grrrrrrrrrr...

Jennifer Herron · 21 March 2014 - 12:04

Having same problem. Put in addresses for a batch order and it will not add them to my cart. Had the same problem last night as well.

Lewis Dene · 21 March 2014 - 11:39

worthless crap site... tried 101 different ways to print postage today through 3 different browsers and still nothing. Hung on for 50 minutes trying to get customer or tech support and then I got cut off - UNBELIEVABLE!!!

Perry Stevens · 21 March 2014 - 11:34

Usps comes up after you fill out the online form it will not go to the page to select what type of shipping you want with any address. Sucks big time.

Pete Shek · 21 March 2014 - 11:23

Tried paypal, completed transaction and charged me, but the label would not load.. 3 times!!!
Tried usps... typed in everything... went to payment page and tried 2 difference credit cards.. both times it says transaction couldn't complete...
Same issue for my office's account... what is wrong with you USPS???

Ed Joel · 21 March 2014 - 10:54

This is what works to print click n ship lables download firefox from this link www.mozilla.org/en-US/firefox/new/

Laura Conroy-Soprano · 21 March 2014 - 10:01

Thank you Nate! I struggled for a long time this morning trying to ship a freaking letter. I had to add an address to the address book feature in order to get the system to accept ANY address. The spiderman is fancy, wish they could get the USEFUL stuff to work though. Our hard tax dollars at work. Very Sad.

Neen LydiaandAugust · 21 March 2014 - 09:38

Is the tracking server down as well? I've had several people tell me that their tracking has not updated in a couple days. One in FL, one in Canada, and one in NJ. Mine has not either. Anyone else having a problem with this?

Bernie Luedtke · 21 March 2014 - 09:36

Thanks Nate, for the heads up. It did work like you said. I'll check in here tomorrow to see what we have to do then to make it work. What a piece of shit website!!!

Shirlnan Parnell Thomason · 21 March 2014 - 09:19

Website is not working. It won't accept any address at all. Please get this fixed as soon as possible.

Robin Gammie · 21 March 2014 - 08:39

Can not produce postage label. All the information is in and the site still says that I need to put in an address...

Jim Pearsall · 21 March 2014 - 07:41

will work properly with firefox, but with safari unable to go to second page because it says it is waiting for a delivery address (which I entered. Very strange

Michael Davis · 21 March 2014 - 07:14

The site will work if you add the address into your address book, and make a label from there. You also have to be in IE10 or higher for it to work.

It WILL NOT WORK NORMALLY!

Crystal Gillan · 21 March 2014 - 06:57

Trying to make a label for a flat rate box. It will not recognize ANY address and will not go to the next screen

Nate Garland · 21 March 2014 - 06:15

The trick today is to use any address in your USPS address book... then change the name/address to the one you want to ship to and it will work. That's what we had to do today. USPS is the most rotten system. They have Spiderman swinging across the screen when they should be fixing these problems! Unbelievable!! What kind of organization lets critical website problems persist with no penalty to anyone in the organization? Absolutely unreal!

Same people that made the Obamacare website I am quite sure!!! Ok... enough ranting... I'll get back to work!!

Leslie C Vaughn · 20 March 2014 - 15:18

2 hours on hold, great tech guy --- said 4 updates this week and each one broke a browser --- loaded Firefox temporarily and click/ship works again. Go figure!

Barry Holt Blank · 20 March 2014 - 11:37

For the past two days, printing international labels has been impossible. With about 30 packages to go and with prices between $25 to $60 each, one would think USPS would get its act together. Oh, how about a 2+ hour wait with no answer from their help (?) line?

Thündergün Grümbledüke · 18 March 2014 - 12:32

Looks like their login server is down or is getting DOS'd. Can't create an account or log into an existing account and hence can't print a shipping label.

Holly Bator-Dziewit · 18 March 2014 - 11:36

Multiple issues and tries for ONE shipping label. 45 Min later, after alternately trying Chrome and IE, I refreshed and re-entered all shipping info. I finally was able to pay for and print a label. After many years using this site, it is for the most part non functional for at least a month now. Internet traffic and holidays have nothing to do with it.

Hair Comes the Bride · 18 March 2014 - 10:34

Errors galore this morning as usual. You'd think they'd worry more about Click n Ship running smoothly and less about getting Spiderman to swing across the front page. Spend thousands at USPS a year and it's time to switch to a dependable carrier.

Sharon LaFontaine · 17 March 2014 - 12:02

Priority mail labels are printing up with Signature Required even though not requested and did not pay for that service - Customer Service says they are aware of the issue

Jo McNall · 15 March 2014 - 09:23

I'm a heavy daily user of C&S and it's been an incredibly frustrating month with this haphazard web site. Yesterday I had to use Firefox to update my address book and Chrome to create and print the labels. Then when I had more labels to create, I had to do just the opposite. On top of all that, my Priority Mail (NOT EXPRESS) printed out all of my labels via Firefox with SIGNATURE REQUIRED!!! One day this week it took me 90 minutes to create and print 8 mailing labels. VENT VENT VENT... thanks for being here so I can vent. ArRrrrGhhhh !! This service is great when it works but it hasn't worked right in several weeks.

Molly Costello Pratt · 14 March 2014 - 11:54

Tracking not working this week?? Have 2 diff shipments (one incoming and one outgoing) that will not update on the tracking site?!

Teresa M. Martin · 13 March 2014 - 16:04

I called tech support today at. If you use internet Explorer and you can work around the issue. Enter your info for shipment, when you get a yellow triangle and red lines suggesting correcting address, shipping info, CLICK ON THE RED LINE AND REFRESH THE PAGE, NOW YOU WILL BE ABLE TO ENTER YOU ADDRESS AND PACKAGE INFORMATION AND ADVANCE TO THE PAYMENT PAGE. YAY! It work for me. Spent several hours clearing catches and nothing else worked.

Tom Wible · 13 March 2014 - 07:19

Signature required keeps printing on Priority Mail labels even though it's not clicked "on" in the shipping interface and it's not billing the credit card for it, either. I discussed this with my local postal clerk and she could not explain how it could appear on the label if it wasn't figured into the total. Bizarro!

Sania García · 12 March 2014 - 22:27

Yes it has been down the whole day. I couldnt print any label and it is frustrating as I can go to the post office with tones of packages and wait for a huge line and pay more money because nobody fix this, it is totally unaceptable!!! there is a lot of people who spends money everyday using this service and you dont even care. Do not even try to call customer service cause you will waste your time! This sucks!

Dawn Alva · 12 March 2014 - 20:49

I am a heavy user of the site and I am extremely frustrated that today it tells me to "make a change" and click the button below. I have done everything many many times without the ability to have a button to select. This site has so many issues and bugs.

Stephen Hale · 12 March 2014 - 13:25

No prices showing says to add additional items and click button bellow, IE 11 there is no button, so no price and no label, pulled up Chrome when it calls for billing info the display for my credit card number and box for the 3 digit code missing. Made sure Chrome unblocked everything still no luck agree that site belongs on short bus.

Melissa Madden · 10 March 2014 - 11:38

I can not print a shipping label unless you use flat rate. What am I missing??? This is just crippling.

Lisa Rodgers Holloway · 6 March 2014 - 09:01

Click n ship not letting me process International labels.. .error mess. say I must have phone number... this is not a mandatory field.. .WTHeck...HELP

Paul Fitzpatrick · 6 March 2014 - 03:37

the "contact us" button doesn't work. Need to contact USPS because the sipping cost calculator doesn't work.

Amber Roberts · 5 March 2014 - 11:23

what the @@&5!!... USPS should have left the original way Alone!!.. If it isn't broke, don't fix it!!!... Having a terrible time with this.. :O(

Russell Sands · 4 March 2014 - 14:01

Able to print one label and now it won't process any further. Try calling? That's a joke. Really annoying.

Janelle Shepard Matke · 4 March 2014 - 08:49

I'm trying to apply for a career at UPSP, but no matter what browser I use, the job I'm interested in will not open. I'm very frustrated, as this is the only way to apply for the job.

Courtney Sharpe · 2 March 2014 - 14:54

I have been having the same problem on ALL browser since they put up this new website-contacted tech support and was told that, and i quote " a lot of people are on the website now so it is not working for you" SERIOUSLY-what is this like 1994 or something that the USPS website is busy?? I do not think that they could even tie their shoes correctly much less detect and fix tech issues

Holly Baker · 2 March 2014 - 13:33

click and ship not working, keep getting this error which seems to be a common issue reading previous posts. Fix the problem, it's clearly been a long term issue.
"An unexpected error has occurred. Please try refreshing the page."

Connie Jeurissen · 2 March 2014 - 09:20

Added 6 addresses to a batch. When I tried to get prices and check out it tells me an unexpected error occurred and try refreshing the page. I tried 3 browsers with the same issue. Ever since they updated the site it only works half the time! Whenever I click on Live Chat no one is available. Extremely frustrating!

Dennis Dyallo · 2 March 2014 - 05:24

When trying to access Click-N-Ship ("Print a Label with Postage") I get redirected a couple of times, then I all I get is the loading circle. Nothing ever loads though. Been experiencing this problem for an entire week

Laura Mor · 27 February 2014 - 11:15

Click and ship not working on any browser nor tablet. history & cookies cleared. 5 days. Beyond frustrating.

James Cheek · 27 February 2014 - 07:12

Every thing freezes when I press the "Get Prices" button. I uninstalled flash player and it worked for a minute the froze up again.

Mingyu Huo · 26 February 2014 - 23:54

"An unexpected error has occurred. Please try refreshing the page." when i just entered the address and weight...

Paul J Botticelli · 26 February 2014 - 10:18

confirmed 02/26/2014 @ 1:15 EST - for the past one hour or more, the USPS home page comes up but there are error messages that the service is unavailable if you try to use the Ship function

Chris Renguso · 26 February 2014 - 09:11

Why does it always seem like morons are running the Click N Ship program?

Page isnt working this morning.

I was able to log in once and could see the changes they are doing yet again. More fields with drop-down tabs AND asterisks! I kid you not...I typed in the "City" field and then below it was ANOTHER "city" field, except it had a drop-down tab with asterisk! The drop-down tab was EMPTY, so you cannot go forward with the postage no matter what. Same goes for new zip-code drop-down asterisk fields...

Annabel Gray · 26 February 2014 - 08:50

The server may be up but you can't redirect to the print shipping page!!! Once again I can't get my orders out! Such incompetence. Is Kathleen Sybelius running this too?

Guy Daniels · 25 February 2014 - 15:19

Click n Ship sucks almost as much as the USPS Internet Support Group. The most useless things since tits on a bull. This operation will be gone very soon.

Germaine Swenson · 21 February 2014 - 10:29

I can get to the payment page but then get an error that my payment could not be accepted at this time. I've tried 2 different computers, a mac and PC. I've tried google chrome, Firefox, Internet Explorer and Safari browsers. This has gone on for 3 days now. I haven't been able to use online to print postage for about 4 weeks because of various website issues. I sell through Ebay and ship often, this is frustrating and I wonder if it's a ploy to enhance revenue because online gives a discount?

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