Usdirectexpress.com website not working? Is it down right now?

its always down. getting pretty tired of it. had this card for way over 5 yrs.. its crazy.. fix it or get rid of it.

Direct Express has been down for days. I can not login to my account. Is this problem being resolved?

This place operates much like our government. Slow, very slow!

this site is always down for one reason or another can you please fix it

I have been trying to get on to check my account since last Wed. and it hasn't allowed me acess yet.

I use my card at stores, get cash pay my bills, and ck, my bal, over the phone. Naver been able to login.

The FAQ's & other pages of the site may be up- but the log-in page to access your account is still timing out.

I would imagine that the longer the banks can delay your making withdrawls of any type(including purchases and bill pay) the more interest they make by holding your money. Hence the down site!!!

You need to fix this!!! For people who pay bills, or need to see there balance, Why is this sight having so much trouble? FIX IT PLEASE!!!

I think I will find a more dependable service to handle my VA Compensation Benefits.

Card is fully functional. To purchase gasoline, just go inside to attendant to swipe card.

The site has actually been down for a couple days.. Any idea when it will be back up?

I've read the other comment and it's all B.S. Sure you can call by phone but you only get 10 traction's with not details. If a bank can not provide an online service for bill paying ect. ect. what good a they doing for me. Get it fixed or I'll fix it by doing business with another bank. J.L.

...this is simply a matter of the institution our government awarded the contract to not having enough horsepower with their computer servers--people on disability, ssi, etc. need to check their balances on line, and the company/bank/financial institution with the govm't contract has not devoted enough computer resources to handle the load which is why your attempts to login time out and/or slow down at the beginning of the month.

With all the flim flam, okey doke, and casino economics our banks and financial sector have inflicted on the American public, and the trillions they have sucked out, this is inexcusable.

I have been using this card for 2 years after getting tired of bank fees and money being taken out of acct. without my knowing. The site has only been down 2x in 2 years. I never have any problem with it. I pay bills and do my shopping with out problems. Disability check has always been there on the 3rd of each month. On the 3rd. of the month is when problems seem to happen and I think its because everyone is trying to get on at the same time. It is cleared up that same day or the next.

You can still check your balance via phone and I was still able to use my card to pay bills and buy what was needed at the stores. So at least that part is still available.

The site is down.. but I was able to check balance via telephone. Also was able to withdraw from ATM today. Paid some bills.. big one..so hope that goes through! Normally don't have any trouble with them.. but we shall see. Have had them for 11 months.

Um, just so some of you know, I used my card fine today. Rent/P.O/grocery store. I am sure they are working on fixing it. The fees are if you use an ATM - just use cash back options. Have a great weekend!

I never have to pay to use this card.. PNC bank does not charge, my old credit union does not charge...

I will do what ever is necessary to get out of this BAD DEAL. Costs me money to get my own money, doesn't work half the time. The damm card is no good for gas purchases.
USELESS, ABSOLUTELY USELESS. Get some of your high paid government employees to fix the god damm site.

Aw Jesus people, I get money on the 3rd and I have bills to pay - your site is down more than it's up. You're the Guvmit, hire somebody to build a stable site.

Idk what's wrong with the website but I found that I could transfer money to another account using their automated line. 1-888-741-1115. I hope this helps someone. Has anyone been able to get Tyrus to a person to report the website problem?

There apparently was a recorded message stating that until the issue is fixed the debit cards will not work. That means no ATMs, no POS store purchases, no online purchases, and no Cash Advances. I tried calling just now, but I cannot even get a representative, it just keeps disconnecting me when I press options that require a live CSR.

Why am I having difficulty getting into USdirect express, not able to transfer my funds to my checking account... what is the issue and how long before it it repaired. This is very frustrating-HELP!!!

can you still get our money out of the atm with the website down.

I havent been able to get in all day

Fix your website! Can't ever get in!

Consider this before you move your money---if you place your money in a regular account where you have other charges and bill collectors are trying to take your money... it's not protected in a regular bank account. The best feature about USDirectExpress - my funds are not co-mingled with other debts and it's just for receiving my disability so it's supposed to be protected. Read this first before you move your money.

www.ehow.com/info_7736705_can-collection-agency-disability.html

this blows site is down and customer service is hella rude USDIRECT EXPRESS can kiss my gritsi

this is crazy. i need to get my money. so i can pay my bills. i think i will open me a bank account. that way i can get my money on time

This is CRAZY!!! First I cant get on the website so I call them and all I get is a recording wanting me to buy something!!! It says I won a trip to the Bahama's for only $59.00 a person! I just want access to my money people!! Please fix these problem ASAP!!

I really thought this was a good deal when i initially enrolled with USDIRECTEX. But it is beginning to appear they do not have the service representatives, or electronic sever capability to handle to handle any questions a person may have about their account information. The Social Security Adm. is in bed with them on this topic, they should be bringing pressure to bear on them to FIX their problems .

just got my first deposit and can not log on. Have questions about withdraws.

Wow! Pay day is very slow to sign in if you can at all. Found a charge on my acct. I didn't make.

6:24 AM (PST) IT'S STILL DOWN!!! But the recording said my money was deposited in my account, just can't use the debit card until they fix it!

I had this card for 3 years until I decided it is a pain in the butt. Alot of companies only take checking accounts for payment. I was getting money out of ATM, paying for a money order and ATM fees. It just was not worth it. I went an opened a checking account and now I get my check deposited into that account and pay my bills and use the ATM card. I ACCRUE INTEREST in my checking account. You do not with USDIRECTEXPRESS government rip off card. I think people do not understand that they do not have to have this assinine card just to get their benifits. YES THE SITE IS DOWN ON DEPOSIT DAY!!! hOW CAN I PAY MY BILLS ONLINE? They are morons and I was a moron to even use that card.

The www.USDirectExpress.com is a piece of junk but then again look at the company that is supposed to be taking care of it

seems the website is down AGAIN ARGHHH trying to find out why they took 20 bucks from my acount

i have used direct express for over 10 years with no problems except there is very little customer service and they are not the ones to call if your check isn't deposited on their card. You have to call Social Security. Ever since the mandatory issuance of these cards a few months ago, the website is very slow on the 1st or doesn't even work because of the overload of people with new cards. There is too much traffic at one time of everyone checking their balances. Later in the day it gets better.

they let the RED BOX take 50+ dollars out of my son account for movies i returned. unbelievable.

I cant get a person to talk to me on the phone.

I agree with everyone above. I'm new and already upset. Enough with the hostage situation!

I am having a difficult time logging onto my acct. Was told info was mailed, no email. Lack of communication is the reason i am trying direct express. Repair or i shall move.

In over a year, I have not EVER been able to log onto this site.

3.1.13 Cannot log onto Us Direct Express. Site doesn't even load now.

Usdirectexpress needs to address it's management. This web site is frequently out of service and offline. Very frustrating

Home page comes up but I can't log in... usually not a problem.

I cant get on the site! This is last two months. You guys say there site is running now. It isnt on my end..

This is getting to be every month.. Are we allowed to swith cards?

There is a severe problem with Direct Express, no way to talk to anyone, and they don't have a record of my SS#, and they have an important message when I use my card number, put on hold for an hour... no person. Then I finally spoke with someone who told me they suspected fraud in the fact a charge was attempted on my card in England, so they suspended my account, and they can't issue a new card until I talk to the Fraud Department, put on hold again for over 1/2 hour... Direct Express is a poorly run and inefficient company with no checks on it from Social Security (who told me in no uncertain terms) can't do anything to help. A major disgrace or rather another major disgrace perpetrated on citizens by a government that is quickly becoming the biggest joke in the world.

these Direct Express people are straight up RUDE!!! Never in my life have I been treated so rudely in my life!!

I have been trying for two days access my account info. Nothing. Server says, try again. What is up with that?

I tried to use my card today and it would not work. What is going on? It shows that i have more than enough in my account but i can't access it. Please explain!

Finally got my bills paid today online and then the server went down again

If you need to speak to a person call the number on the back of your card, When it ask for your card number do nothing after so many attemps it will transfer you to a human, right now they are over loaded with calls so back to waiting

I simply need the following: 1. Bank name for Direct Express. 2. Address for the above. 3. My Routing #. 4. My account #. I have called every possible number there is. I simply need to speak to a human. Is that too much to ask!!!

Feb. 1, 2013. Went to three different atms. Three differents problems. Cannot get my money. First time I have ever had problems with Direct Express. It will be the last time.

Not only is the site down, ATM access is down, and no money was deposited to accounts. Very frustrating, especially when there are automatic debits for recurring bills set up. Now, there will be bounce fees from every, single vendor. Will USDirectExpress cover those costs? I think not.

I have been trying to access my account for over an hour and I'm having a lot of problems with the website. I can't log in because someone else's secret identifier comes up when I enter my user ID. Can someone with Direct Express please check out the site to see if there is a problem with the server?

Everytime I try to check things out with my account online the site is ALWAYS down!!! FRUSTRATED to say the least!!!

I cannot believe all the trouble i am having just trying to sign in. I have tried everything and every code changes once i type it in so i still can't sign in.. What is going on i know my password and user name were right because i had written them down.

my name is ms. bowman and i have experienced fraudulent activity done twice on my card. the one from yesterday is a definite problem because i did not leave my house. I can not access my card and the automative service said they dont even recognize my social security number to ANY CARD! REALLY?

did anyone not get their ssi check deposited on 1st yesterday

omg. these Direct Express people are straight up RUDE!!! Never in my life have I been treated so rudely in my life!!

Its back... call the 800 number. Just did and got my Acct info

it is working now u guys

Its no use... cannot access my acount by phone or here... might as well go to sleep... its already 2am

Gee tried calling the 888 number and got told to call back in 30 mints done that and told the same thing. Been trying to get on their web site and nothing. My money was suppose to be on my card at 1 am. Sure I understand it might be a few but gee why say a time and then can't see if it is there.

Give it around 8am... they got a lot of money to deposit in our cards so I guess they are overwhelmed.. .will try in few hours

im sorry about whats going on the service but we all needs 2 give them a little credit cause it alot of us on it and 2 up load service it do take time thank u all

rite just got off the phone with yesyerday, did everything they send and now n just waiting they siad to call back in 2 week's in i talked to a micheal..that toke down the info..that i gave him.. been waiting sense sept..2nd.. so i be on that or small claims court..for real's..

It's always down as soon as I can I will switch to a different account this sucks!!!

Well, I've had a direct express card for a couple of years now and their website goes down quite a bit. There were times when the social security checks were delayed due to them having technical difficulties or something. It's like finding a needle in a haystack to try to contact a real person. Apparently, there are some secret ways to get through to customer service that they keep hidden from customers for some reason. I had to call another bank to find out how to reach them and her advice was to hit the button to report a lost or stolen card and then wait for a customer service person to pick up. Another way I heard about through complaints and posts of other people who have been having trouble actually contacting a real person who works in customer service was given to them by the bank that issues the card and they said when it asks you to select 1 for english press 3. They make it extraordinarily difficult almost impossible to contact them about anything and my experience when I have found out how to do it by other people that they don't really act like they know what's going on. I've talked to several different customer service people there and they don't seem to even know how the card works or when their website is down. I felt it was really useless contacting them. Really shoddy service especially when the checks are posted late or their website is down. You have to go back to the social security office and show them a photo ID to be able to switch to a real bank account. I wouldn't suggest this service to anyone unless you're really bad with over drafting your bank account. Their website is down as I'm typing this and I've been trying to get through all morning.

I think direct express stinks i have been trying to talk to a live person several times with no luck. What are you hiding?

can not get in to set my account, want to talk to someone and get a prints out of my account activity thank you

yes i'm having alot of problem's with direct express service's.. when my card got stolen and they sent me paper's to fill out.. and to get on the computer to get my transaction's for this form they sent me that i olny got 10 day's to fill out, and now there going to send me the trnsaction's that i need for this form which will be here in 5-7 business day's for them to get here. by then the first form they sent me will be no good or what?? call them a little bit ago. and they were going to transfer me to someone else that would help me or maybe just hung up.. i don't know.. i'm hoping to get my money back that was stolen off my card on directexpress card soon.. because it had my rent money on there, and after that i'm closing my account with directexpress.. i just had to put it out there.. because someone's not doing there job.. and i need to make sure this don't happen to me or anyone else that has the card if it end's up getting stolen.. because it happen's..