Thesims3.com website not working? Is it down right now?

Down AGAIN here too. I know DDoS attacks have increased significantly throughout the USA, but seriously, this site has always had problems.

can't find base game

i keep getting the oops we are not able to process your request

Site has been down for me since last night. All I want is to read the new article about Island Paradise...

Been unable to get to this site all day. Getting the "Oops, down right now" display page.

For thoose of you who cant log in to sims3 website, call your countrys Ea Games office. i did today and i got help and now get in and got to download my stash.

IE won't load the page.

also i tried today but yesturday it was working but my game came today and i cant acess it from then

when i go on the webside it the nerd nerd says
Oops! We are not able to process your request.
and i done what it says andd i turned of my computer 10 times also i want to have my sims3 university life limited edision but i cant log on to my sims

I cant get in to the website, and havnt been able to for weeks. I have tried different browsers and cleaning my cache/cookies. And i get the message: Be right back, We seem to be experiencing some technical difficulties. Is there anyone who know of a solution to this. Would really like to download the stuff i bought after reinstalling the game.

Pretty sure the site is down....

Up date your browser, clean your cookies/cache... My game is working fine threw firefox!!!

Definitely not up at least on Firefox which so happens to be the browser that runs the fastest on my laptop.. It's been giving the same unable to process your request screen. Any word on when it will be fixed?

This site has the worst uptime I've ever seen... except for sites that don't exist at all. I think the webserver is maintained by the same team that makes the freakin' game, which still has a lot of bugs after years and years of patching. To bad I need this junk to register my game, otherwise I would care a bit about this hopeless EA community being unavailable.

I keep getting the "Oops! We are not able to process your request" page. It wouldn't let me log in, then it finally accepted my login info just now but it won't let me register my game.

thesims3.com site is down for me. What can I do to make it work again?

Doesn't matter what browser you use, i have 3 and it still dont work!! When are they gonna fix the problem new game comes out tomorrow

Hey for those people who keep getting "Oops We are not able to process your request." Try using a different browser. i don't know about other but i have Firefox and it keeps giving me that message. so i went back to internet explorer. and it works.

Sims3 keeps crashing in the last couple of weeks. Sometimes before it even loads properly. Sometimes as I play for a bit and try to save. Nothing saves. I recently updated my game per the welcome page suggestion. So I know nothing is wrong with my computer – were there bugs in the last update? What's going on? I need my Sims!

You cannot access any of the forum discussions. You can get to the title pages but no further.

WTF... Haven't been able to sign in for 2 days now???

I've had this issue for a while now. A few weeks, maybe, I'm not really sure how long. My launcher is also messed up, and I'm not sure why. I can't log in to the site, from online, the launcher, or in game, because it keeps saying my password is incorrect. I've already reset it a few times.

Yesterday i been post on this page about the Sims 3 website down? The forums work but I can't get on the rest of the website. I have to Google the forum just to get here and I've tried using different browsers but it still won't open. I keep getting the "Oops, we're not able to process your request" page. It's been like this for almost 2 weeks. And i been try put on Firefox and explorer then it work only one time and start happen again. Today i had Del Google chrome and firefox and click del all information i been save on Google chrome and Firefox and then i start download it again and i can go on the sims 3 uk website now. but i still need to check how longday can go on this page but it make me very happy now.. hope everybody who have a problem same me try to do the same me and comment tell what happened too. littleangel886@hotmail.com. thank you for all comment tell how to do too...

Yeah also getting the not able to process your request for like 2 days now

Just installed my sims 3 and several expansions packs but when I go to start the game the typicall spinning circle pops up then disappears and the sims 3 wont load up :/

I can't sign into anything. Origin or the sims 3 website. Anyone else having this issue?

website is not working i try to long in but i wont let me

I keep getting "Oops! we are not able to process your request" on the game launcher and on the website! It's been like this for two weeks. I have emptied my cache and cleared my browsing data. getting VERY annoyed.

Has anyone been able to go past the password screen after choosing to see their purchase history in the store tab. It still keeps showing the processing circle with no end. I cleaned out all cookies and cache but it's still not working!

Wont let me login, either tells me authorization failed or just keeps showing the processing spinning circle

I have been having the same problem as most people here. When I went to the The Sims 3 website and it said "Oops! We are not able to process your request." I realized how to solve it. Anyone that is having this problem, go into your settings of your web browser (Chrome, Explorer, Safari etc.) and go to privacy (in chrome this is in advanced settings at bottom of page), you should see a button saying 'Clear Browsing Data' click this and you need to clear/empty the cache and cookies. Once this is done you will now be able to access the site. If this does not work for you please inbox me through FB and I will help you out.

the website has not been working on my mac for the past few weeks. it works on my phone and i can login while the game is up but i still can not get on the website. its says "oops. we are not able to process your request."

When I go on the website, it says "Oops! We are not able to process your request."

works on my mobile and not on computer. using internet ex and tried through google?

I am trying to put in my password to get to my purchase history and it wont work.

The website won't let me get on. And it won't let me sign onto my account through the game.

hi when i log in it says error

I were using Firefox. After that I did go to Internet Explorer, the same there. But on google it worked. Today it works again on Firefox.. Wierd, but it works xD

If you're using Firefox; go and use Internet Explorer or Google Chrome, or whatever. It works for me everywhere but Firefox.

The site is down on my computer. The site works on my mobile, wtf? Did everything on the list..

I can't get into the site, either. Cleared my cache. Done everything and still nada.

Is the site down? i cant access it through the game or on internet, just shows the oops dude. also my game keeps shutting off in the middle of playing it. its effecting my calm how do i fix it

I keep getting "opps, cannot process your request" for the site (any part but the forms bizarrely) on my laptop, but not my ipod frustratingly enough. I tried clearing my history but i'm still getting the same message. Any ideas?

I'm having an issue with the sims 3 website I keep getting this error message "Oops! we are not able to prosses your request" is it just me ?

I am unable to get on the site! The nerd guy is telling me oops :( How can I resolve this

You just have to clean your history/cache or delete all the cookies, and the page will be up to you, it worked to me.

I have the Nerd saying oops... sometimes I get to the point where I can change my password... but this does not work. I've changed my password 3 times now but I cannot login to my account. This is very annoying. I've tried Chrome, Safari and firefox....does not mater. My game plays ok....and I even downloaded the recent patch... but I can't do anything on the site. It also seems strange that I cannot find any information about the new patch for Seasons. Very confusing indeed... come on EA get your act together... I mean... your site is usually not so great... but this is really bad!!!

im trying to create an account with a new e-mail and game code but its saying that i have an account already, which i do not. So i tried logging in and nothing happens. Am i doing something wrong

I havent been able to get on for almost a week

I can't get on the site :(

According to this site it says the sims3 site is up, but I still get the "We can't process your request" message when I attempt to visit the site.

I have a sim with a book saying Oops We are unable to process your request. Just great. Right when I get seasons and the limited edition content. -___-

its been saying that is was unable to process my request since last night

"Oops! We are not able to process your request." This error is often caused by some kind of issue with the credentials cookie. Usually clearing your history/cache will remedy this. Make sure you're clearing ALL of it (Firefox can clear just the last hour, for example, make sure you're clearing All Time).

Oops! We are not able to process your request.

currently down for me

I can't access the website, or update my game? It keeps asking me to reinstall the update over and over. I uninstalled and reinstalled my latest expansion without the customs and it still won't work?

I just updated when I started the game. The website is still down, but the updates are still working. Just update through the Launcher!

well this sucks i can't even play the game.

I love how it goes down just as I was about to download my custom content from the store... Any idea when the site will be up again? ._.

Any clue as to how long this maintenance will last? Only just redownloaded the full set after a reinstallation of Windows... Seems it's just my luck to try and play when the site's undergoing maintenance xD

Does know what's happening? I CAN pull it up in another browser but it won't let me sign in to download. This actually starting to make me mad. =P

It's been down for so long... You'd think they could post their problems on facebook or give updates as to when they are expecting to be back up and running!

Can't access the site - keep getting "Oops! We are not able to process your request."

aww i can't update how much more for it to be down the ctr +F5 don't work for (Mac) and i need to update after i had to delete now i want to add my add ons and it's saying i can't because i see its still down how much longer i know everyone asking the same thing i am i hope it come back on be for the week is out good luck Sims 3 workers :) drink a lot of coffee it should help speed it up :)

i can get my sims3 to play right i think seen that i can't update i can't play :( when will it be back up ppl an't play there game grrr really upset

I can't go on the website but it also deleted most of my downloads.

The sim3.com is down right now. has been for quite a while. i don't know why

I cannot connect to thesims3.com

you can play without custom content but i dont know wats going on with the website

Been down all day. Last few times I've tried to reg. my game this week, I just get the "oops! We are not able to process your request."

haven't been able to access the website for close to a month now

Could access it yesterday but I can't today and I can't log in through the game either

It's been down for the past two days for me. Has the picture of the nerd guy and said that it cannot process my request.

i just keep getting the nerd with the opps page and its been like that all day i want to add my new expansion to the site and get the limited edition stuff that goes with it!

It's been saying "Oops!" for weeks. What's going on?

The site is not working :(

hey whats up with the site? I can access the store through the game, but the site is faster.

I can't access the site right now.

can't access the site

I've been having issues with the Sim3 website for like 4 days now. What gives?

Cant get on site. Or start game. wtf?

Every time I go to the website, it's the nerd and it says "Oops! We are not able to process your request." What's going on?

I was in the middle of playing the game and it just froze up. I closed out and now my launcher doesnt even work. I have Sims 3, Pets, Showtime and World Adventures. Ive updated all patches. Whats wrong?