Tescobank.com website not working? Is it down right now?

Tescobank.com Server Status Check
tescobank.com screenshot
Tesco BankWebsite Name:
www.tescobank.comURL Checked:
Response Time:
Last Down:
Checking Tesco Bank
Please wait while we check the server...
Tesco Bank Website Status History
Tescobank.com server report and response time

The above graph displays service status activity for Tescobank.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
09:441.16 ms. 
12:091.55 ms.
17:241.14 ms. 
11:380 ms.
13:431.14 ms. 
18:591.11 ms.
22:401.56 ms. 
10:371.17 ms.
14:261.27 ms. 
21:391.17 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 04:45

We have tried pinging Tesco Bank website using our server and the website returned the above results. If tescobank.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Tesco Bank - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Tescobank.com?
Keith Fraser · 20 July 2016 - 10:19
· · Chrome 51.0 on Windows

Can't log into Accounts.

Mark Scott · 23 June 2016 - 14:48
· · Chrome 45.0 on Windows

error code 042 after security number screen most of the time but once I managed to complete the login sequence but then could not load my accounts due to 'unplanned maintenance' (somebody tripped over the plug cord)

Anne Hysted · 23 June 2016 - 13:55
· · Chrome 51.0 on Windows

Can't get access to my savings account, it says 'unavailable due to unplanned maintenance'. This is very inconvenient as I need to transfer money out to pay some bills.

Keith Searle · 23 June 2016 - 12:51
· · Safari 9.1.1 on Mac

Tried to set up on line savings account and the site says online banking is currently unavailable

Steve Dumbell · 23 June 2016 - 11:49
· · Firefox 47.0 on Windows

error message 042

Steve Dumbell · 23 June 2016 - 11:44
· · Firefox 47.0 on Windows

cant log in keep getting error message

Wanda Armstrong-Bridges · 21 June 2016 - 19:04
· · Safari 601.1.46 on iPhone

It's currently down with a message displayed

Glenda Hewitt · 24 May 2016 - 11:50
· · Chrome 50.0 on Windows

Is slow to open and very slow to view transactions.

Robin Millar · 1 May 2016 - 07:00
· · Firefox 45.0 on Windows

Cannot login keeps saying internal error

Jo Pratt · 29 April 2016 - 14:11
· · Internet Explorer 11.0 on Windows

I can't login to Tesco Banking it keep coming up with page not recognised error 404

Vanessa Moyle · 27 April 2016 - 08:25
· · Safari 9.0 on iPad

Can't login it seems the page has not been recognised

Simon Overgage · 27 April 2016 - 08:00
· · Chrome 51.0 on Windows

I can get on to the main page but when I try to log in the process times out.

Len Graham · 27 April 2016 - 07:46
· · Firefox 46.0 on Windows

I can get onto site but not through to my account to my account, connection gets timed out.

Caron Mole · 20 March 2016 - 09:55
· · Firefox 42.0 on Linux

tesco bank site is still down - will not connect at all

Dene Richards · 2 March 2016 - 15:27
· · Chrome 48.0 on Windows

Been trying for 2 hours to apply for a mortgage on line. Keep getting Page not available

Doreen Gill · 23 January 2016 - 13:50
· · Chrome 47.0 on Chrome OS

Tried to log on today, says "your connection is not private" throught my shortcut. Even same message via logging on through Google:(
Not good !!

Jackie Morgan · 13 January 2016 - 11:58
· · Internet Explorer 11.0 on Windows

Tried to set up a cash isa. errors every time

Tony Huby · 11 December 2015 - 22:14
· · Firefox 42.0 on Windows

Can't download statements after change to Tesco Credit card website.

Pauline Leech · 11 December 2015 - 17:39
· · Safari 600.1.4 on iPad

Is tesco credit card online banking down today it isn't even showing a option at top of page to log into credit card account

Pauline Leech · 11 December 2015 - 17:36
· · Safari 600.1.4 on iPad

Is tesco credit card online banking down today it isn't even showing an option at top of page to log into credit card account

Kirstie Storrie · 9 November 2015 - 12:44
· · Chrome 46.0 on Windows

Website is down for sure

Len Morley · 9 November 2015 - 12:38
· · Internet Explorer 11.0 on Windows

I concur website is unavailable

Shane Orrom · 9 November 2015 - 12:30
· · Chrome 46.0 on Windows

Website appears to be down

Brian Geoghegan · 11 October 2015 - 13:23
· · Safari 9.0 on iPad

I can't make a debit card payment tried from 2 different cards

Malcolm Hill · 6 July 2014 - 01:59
United Kingdom · Virgin Media · Safari 7.0.5 on Mac

Still can't log on, says password is invalid even when re entered using one off code. This is now 4 days unable to access credit card, they haven't even put a message on their own web site - very poor.

Ian Walsh · 4 July 2014 - 07:55
United Kingdom · Sky Broadband · Internet Explorer 10.0 on Windows

Changed password 3 times this morning and still not accepted. Have given up trying till tomorrow

Steve Davies · 4 July 2014 - 03:44
United Kingdom · Andrews & Arnold · Internet Explorer 11.0 on Windows

Failed to login with my usual password of 18 months use, changed password using one time code system (twice in period of a few mins). Both times could not log back in (password failed again). Waited 10 mins on technical help line and gave up. email = steve@dataviews.me.uk. Have had a/c 10 years.

Jan Simmons · 4 July 2014 - 02:04
United Kingdom · BT · Chrome 35.0 on Windows

Spoken to Tesco today. Site is still not up and running. They can't say when it will be fixed

Wendy Waugh · 4 July 2014 - 01:33
United Kingdom · BT · Chrome 35.0 on Mac

I am able to access my account but my password is not recognised so it's necessary to reset it EVERY time I log in - not good!!!
I'm guessing this is a known issue as I've been waiting on the phone for 20 mins to Tesco Bank

Claire Randall-Cooke · 3 July 2014 - 23:22
United Kingdom · TalkTalk · Chrome 35.0 on Windows

I'm having problems too logging in. The website appears to be up and running but i think they still are having problems. Keeps telling me my password is incorrect and not recognising my computer! Will be calling the Tech Help desk at 8am to find out what the problem is.

Sandra Barratt · 3 July 2014 - 16:09
United Kingdom · Orange Home UK · Firefox 30.0 on Windows

Been trying to access my credit card since this afternoon still getting the error message now past midnight. Rang them this afternoon said it would be back on in 2 hours

Martin Robson · 3 July 2014 - 13:52
United Kingdom · BT · Internet Explorer 11.0 on Windows

Been virtually impossible to log into Tesco accounts for the past 48 hours. Telephoned Tesco twice who admit they have a problem but have no timing for resolution. Guess they have been overwhelmed by the introduction of their current accounts. Very poor show!

Sonia Wells · 3 July 2014 - 12:36
United Kingdom · Virgin Media · Firefox 30.0 on Windows

Still down-- really need to move some of my savings out

Colin Grant · 3 July 2014 - 10:14
United Kingdom · BT · Safari 7.0.5 on Mac

I've been trying to access credit card information for the last hour, but after inserting security number and password, I'm connected to an error page. Is the site down??

Edit: Strange you are saying site is up and useable. Tesco have told me there is a confirmed error their end and they are working on the fix. No timescales.

Linda Powell · 3 July 2014 - 09:07
United Kingdom · Orange Home UK · Internet Explorer 11.0 on Windows

Can log in using my information and password, then says there is an error and sorry for inconvenience - error 500. I have been trying all afternoon

Si Atkins · 3 July 2014 - 08:38
United Kingdom · Virgin Media · Firefox 30.0 on Mac

I managed to get in, set up a standing order but then timed out while I was arranging a transfer in - and haven't been able to get back in since. Also, my computer is not recognised EVERY TIME I LOG IN! What's the going compensation rate for being unable to use one's account nowadays?

Jean Shaw · 3 July 2014 - 08:04
United Kingdom · TalkTalk · Chrome 35.0 on Windows

Keep getting this error message regardless of the browser I use. http://www.tescobank.com/errors/error500.html

Jean Carlyle-Lyon · 3 July 2014 - 06:59
United Kingdom · BT · Firefox 30.0 on Windows

Can't log in to my credit card since yesterday.

Alanah Bray · 3 July 2014 - 06:29
United Kingdom · Sky Broadband · Safari 7.0.3 on Mac

Yep same problem - 500 error after entering log in details - have been trying hourly since 10am today...

Gareth Bullough · 3 July 2014 - 06:03
United Kingdom · Demon Internet / Thus plc · Internet Explorer 9.0 on Windows

Still down

Dave Clover · 3 July 2014 - 03:44
United Kingdom · TalkTalk · Chrome 35.0 on Windows

Looks like it I'm having the same problems

John Page · 3 July 2014 - 03:20
United Kingdom · TalkTalk · Chrome 35.0 on Windows

I've been trying to access credit card information for the last hour, but after inserting security number and password, I'm connected to an error page. Is the site down??

Jeremai Smith · 3 July 2014 - 03:16
United Kingdom · Exponential-E. · Chrome 35.0 on Windows

When trying to log in I get redirected to http://www.tescobank.com/errors/error500.html - "There's been an error"

David Milnes · 17 June 2014 - 04:36
United Kingdom · Cisco Systems Ironport Division · Internet Explorer 10.0 on Windows

I can access my balance but when I click on manage account it just goes to a blank screen. This happens for both my account and my wife's.

Heather Morris · 19 January 2014 - 12:53
United Kingdom · BT

Can't log on as not allowing dob to be entered. Thought this was meant to be quicker???

Phil Dales · 14 January 2014 - 11:47
United Kingdom · Sky Broadband

I have been unable to login to Tesco bank mortgage for over 4 days using a laptop, iphone and ipad. The system just does not allow access. This may be down to some security setting on my devices but this does not seem easy to get around. I cannot access the login page, the system just hangs.

Pat Major · 1 January 2014 - 07:09
United Kingdom · TalkTalk

Have been trying to move money out of my account today. Site will not bring up my linked account and attempts to enter new details stops when trying to enter sort code.

There are two fields for the sort code but the first field will only accept two digits. I give up.

Julie-Ann Stone · 26 November 2013 - 11:00
United Kingdom · Sky Broadband

Have been unable for three days now to login to pay my credit card bill! Will have to resort to the post.

June Reay · 1 October 2013 - 14:01
United Kingdom · BT

The New Tesco Website is a pain the last one was perfect to quote if it aint broke dont fix it Tesco please think about your customers I have been trying all day to access my account on line but it keeps saying interet explorer unable to connect

Walter Stevenson · 6 September 2013 - 01:45
United Kingdom · TalkTalk

"planned maintenance" but it is now 09.45 and the Tesco Credit Card site is still being upgraded... upgrades are normally completed by 6am at the latest!

Submit a comment using your Facebook ID.

Is Tescobank.com down for you right now? Submit your comments about Tescobank.com service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.