T-mobile.com website not working? Is it down right now?

T-mobile.com Server Status Check
t-mobile.com screenshot
T-Mobile USAWebsite Name:
my.t-mobile.comURL Checked:
Response Time:
Last Down:
Checking T-Mobile USA
Please wait while we check the server...
T-Mobile USA Website Status History
T-mobile.com server report and response time

The above graph displays service status activity for T-mobile.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
05:178.29 ms. 
07:288.38 ms.
10:178.69 ms. 
12:238.31 ms.
14:527.95 ms. 
16:568.64 ms.
19:058.62 ms. 
21:0617.48 ms.
23:309.23 ms. 
01:448.7 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 02:46

We have tried pinging T-Mobile USA website using our server and the website returned the above results. If t-mobile.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access T-Mobile USA - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing T-mobile.com?
▼ LAST 12 HOURS ...
Lori Garman · 1 hour 37 mins ago
· · Safari 8.0 on iPad

Can't logon......the site works otherwise, but won't give
login page

Julie McBroom · 1 day 7 hours ago
· · Safari 9.0 on iPhone

Texts, calls aren't going through or taking a while. Haven't been getting incoming calls or voicemails due to lack of service inside buildings & houses. Service issues now getting worse for past 6 months. What gives?

▼ LAST 7 DAYS ...
Theresa Coleman-Bagley · 20 November 2015 - 10:58
· · Chrome 34.0 on Android

Have not been receiving email alerts from Familywhere since 1:00 a.m. on 11/19/2015. This is a paid service and important to families who choose to pay that service fee. Please correct, and contact regarding this issue.

▼ LAST 30 DAYS ...
Yvonne Darden · 17 November 2015 - 13:26
· · Internet Explorer 9.0 on Windows

Can't call out or receive calls and no WIfi

Ariyah Henry · 17 November 2015 - 11:34
· · Safari 600.1.4 on iPhone

No signal it just says searching

Kathryn Pearson · 15 November 2015 - 03:48
· · Firefox 42.0 on Windows

I am not getting signal at my house anymore since 8 pm CST yesterday. It is still out.

Manu Misra · 13 November 2015 - 17:58
· · Chrome 45.0 on Windows

I am getting full signal but I am not receiving calls. Not sure about text message but I am not receiving calls or voicemails in Chicago, IL

Fernando Marcano · 12 November 2015 - 19:11
· · Chrome 46.0 on Windows

no incoming or out going phone calls here in VA (23604). Before noon today the 12/NOV/15

Roy H. Carlson · 6 November 2015 - 05:40
· · Chrome 46.0 on Mac

When I'm using my phone as my mobile hotspot at 1009 S. Arlington Heights Rd., Arlington Heights, IL, the internet connection is VERY slow. All other areas more than a half mile away connection speeds are normal. This has only started happening at this address since Novermber 4th. Is there a problem with a specific cell phone tower which needs to be repaired?

Erin Fujita · 3 November 2015 - 02:47
· · Safari 9.0 on iPhone

Seattle WA no service

Gerardo Xala · 20 October 2015 - 11:51
· · Chrome 18.0 on Android

Ok so yesterday afternoon my phone began to act up and not receive text unless I make a phone call. It started around 1 PM central and I've tried everything I can to see if I can fix it but no luck.

Kathryn Seymour · 18 October 2015 - 12:52
· · Silk 45.1.99 on Kindle Fire

Live In NW Arkansas. Yesterday tried to phone a prescription in and the automated service did not get all the # I submitted. Called my sister with her being unable to hear all my words then phone disconnects me. Have to push refresh button to get e-mails??????

Will T. Murphy Jr. · 12 October 2015 - 14:02
· · Internet Explorer 11.0 on Windows

woke up this morning to "No Service".. It's going on 9am and my phone won't even connect to wifi at work... What is going on? I'm going to need TMobile to get it together.. I pay for a service that you guys should be able to provide, or do you guys plan to refund me some money on my monthly bill..?

Elaine Magalhaes Pinto Earley · 3 October 2015 - 23:11
· · Chrome 45.0 on Windows

Not a service for my daughter phone all day. The calls are being sent to voicemail, no internet, no texting and she needs service so I can pick her up from homecoming. I have service because I have metro pcs.

Debbie Sayles · 30 September 2015 - 00:42
· · Safari 9.0 on iPhone

I have been having issues with my tmobile phone for the past week and it's only getting worse? Calls are being sent straight to voicemail...phones not ringing...people cannot hear me on the other end of the phone but I can hear them? Internet crashing... Now texting is pausing?? I'm losing my mind.We have unlimited calling and we all have tmobile in my house and yet we cannot even use our phones??? I'm getting fed up...is there a problem with the server???????

Cheryl Lynn · 20 September 2015 - 22:25
· · IEMobile 11.0 on Android

My Son and I Phone is not getting service it has been not working since yesterday. Thur Family mobile WalMart. What is going on?

Elizabeth Lisa B Stone · 8 September 2015 - 22:20
· · Firefox 40.0 on Windows

NO cell service. Sitting at my desk. NO bars. have had issues for days. Five full bars in NY, but said emergency calls only. It may be time to dump Tmobile

Amber Jones · 7 September 2015 - 17:54
· · Chrome 34.0 on Android

Issues for days. Incorrect times, phone stuck, won't send pictures, sends msg but couldn't see the msg... it's making me angry. Thought it was my phone but then found all the people I know on tmobilr are having issues. This has convinced me to finally switch since our bill has never been as cheap as they said it would be

Kyle Altieri · 29 August 2015 - 12:02
· · Chrome 34.0 on Android

I'm in pa! Woke up to no mobile network available on my phone! Everything else works fine what is going on?

Ivan Alexander · 27 August 2015 - 09:37
· · Firefox 40.0 on Windows

Sorry, we are currently experiencing problems with our server. Please try again later. Is what I have been getting for the past week.

Ivy Watts · 26 August 2015 - 15:24
· · IEMobile 11.0 on Android

My service at my house was perfect up until yesterday. Now I only can sit in like two spots. I'm in north Georgia. This is very frustrating.

Regina Kruse Brucki · 24 July 2014 - 08:19
United States · Comcast Cable · Chrome 36.0 on Windows

Tmobile web page is so slow and hangs up every 60 secs and has to be reloaded. It has been like this for the past week.

Judi Rieman Breitstein · 17 July 2014 - 22:29
United States · Optimum Online · Internet Explorer 11.0 on Windows

T Mobile has not been working since the storms here last Monday and Tuesday, July 14 and 15. No texting nor email. I see a crane at the tower and received intermittent service today finally but it is gone again tonight. Do I get a refund for no service this past week?

Beatriz Lozano · 27 June 2014 - 21:46
United States · Optimum Online · Safari 7.0.3 on Mac

Am i the only one user in nyc that does not hace any service from t mobile?? Some one know anything?

Dana Russell · 27 June 2014 - 14:38
United States · Comcast Cable · Chrome 35.0 on Windows

T mobile no service! emergency calls only Beverly Ma. the past 24+ hrs. Very spotty service. This has been going on the last month or so.

Lori Matzke · 26 June 2014 - 12:50
United States · Mediacom Cable · Internet Explorer 10.0 on Windows

Service last night, now has been down again today since 11 a.m. It is now almost 3 p.m. As soon as I get service back, I AM CALLING T-MOBILE TO CANCEL!!

Lori Matzke · 24 June 2014 - 17:35
United States · Mediacom Cable · Internet Explorer 10.0 on Windows

Once again, T-Mobile down off and on last week. I thought... ok, we've had bad weather that must be it. Problem is...today has been clear blue skies, sunny all day today, and again NO EFFING SERVICE FOR THE PAST 4 HOURS!!

Mavis Grieshammer Close · 22 June 2014 - 16:19
United States · Comcast Cable · Safari 5.1.9 on Mac

I have had NO service all day today--Pittsburgh PA. Are you going to pro-rate the charges for the itme that it was out???

Liz Cresswell · 15 June 2014 - 13:29
United States · Technology Services Management Group · Internet Explorer 11.0 on Windows

T-mobile is down and has been since 8 am this morning.. In the spokane, davenport, wa area.. Happy fathers day. Not!!!

Flora Racely · 12 June 2014 - 01:39
United States · AT&T U-verse · Internet Explorer 11.0 on Windows

Admit there is a problem and fix it or give us a better solution then a reset we are on day three of problems in Los Angeles

Keith Bradford · 6 June 2014 - 09:21
United States · Cox Communications · Internet Explorer 10.0 on Windows

can't send or receive calls for the last 2 hours. texting is working. is there a way to chat with tech support online? I can't seem to find the link on the website

Danny McDonald · 6 June 2014 - 09:12
United States · Time Warner Cable · Chrome 35.0 on Windows

Trying to pay my Tmobile bill, but I get a recorded message telling me their site is down and they're "working hard to restore". I also can't get into my account online because they say there have been too many incorrect login attempts. Problem is, I haven't been trying to access my account and lifelock would alert if if someone was. Also Kaspersky would block any unauthorized attempts.

Barbara Goins Eason · 6 June 2014 - 09:12
United States · Comcast Cable · Internet Explorer 7.0 on Windows

I have no service at all in Tennessee. Need my phone to work in case of emergency. Home alone with high blood pressure.

Lori Matzke · 25 May 2014 - 11:38
United States · Mediacom Cable · Internet Explorer 10.0 on Windows

Off and on, service not available, emergency service only messages for the past week. Funny... I got a message from T-Mobile a few days ago to let me know service in the area was successfully upgraded and now faster and stronger than ever. But apparently NOT!

Mela Harvin · 16 May 2014 - 10:04
United States · California State University Network · Internet Explorer 10.0 on Windows

my phone service is down. I cannot make or receive calls. I am in the U.S and my service provider is T-Mobile

Dwight Baker Jr. · 12 May 2014 - 12:07
United States · CenturyLink · Firefox 29.0 on Windows

What is wrong is not the answer anymore, its what phone service can I get thats better then T-Mobile?
We're been having the same problems for so long, like, drop calls, Emergency Calls only, no service. We drive 1 mile down the street and I get all 4 bars, but I go home and I get nothing or 1 bar. Even after being a loyal customer for 17 years, and paying the monthly service and getting no service, its time to quit T-Mobile and move on

Lynnl Silva · 8 May 2014 - 11:23
United States · Hewlett-Packard Company

Unable to logon to My Tmobile.com at all. I was able to logon earlier but unable to pay my bill or look at details. Now I can not do anything at all.

Nitin Deshpande · 8 May 2014 - 10:38
United States · AT&T Services

When I try to login at the T-Mobile site, the screen gets frozen and blank. Nothing seems to be happening after that.

Helen Prohaska · 3 May 2014 - 07:43
United States · AT&T U-verse

T-mobile regular website will not recognize valid zip codes and their coeporate perk website will not recognize valid addresses.

KennyKen Kent · 3 May 2014 - 06:03
United States · Charter Communications

What's up? I can't get any data. Very slow to nothing. I keep getting URL ERROR on my browser. Slow to load and nothing.

Courtney Farrier · 30 April 2014 - 14:24
United States · Time Warner Cable

Sooo... out of the blue, I send one text, then my bars turn into a crossed out circle. Restarted phone, nada. It's like the Tmobile tower was removed in my area or something. Unlimited data, paid the bill like a week ago.

Krista McBride · 29 April 2014 - 16:16
United States · Time Warner Cable

I'm in Columbia SC--NO SERVICE. I drove from Myrtle Beach (where there is also no service) with no service the entire way.

Robert Lopez · 29 April 2014 - 11:59
United States · Cable One

cannot access web are any type of internet at all for the last 2 hrs what is going on i am in jacksonville al

Fang Hu · 27 April 2014 - 08:25
United States · Optimum Online

the activation service is still unreachable for over 12 hrs at least... even calling the customer service, they are also waiting for system fixing

Lori Matzke · 25 April 2014 - 06:48
United States · Mediacom Communications

Here we go again! A few months back... no signal AT ALL for two weeks. This week, "Emergency Calls Only" off and on for 5 days now. WORST SERVICE EVER!!

Shelly Balcita · 15 April 2014 - 23:01
United States · AT&T U-verse

my phone has been giving me data issues all day and now i cant call out or receive any calls it just hangs up after i dial i believe we should all get credited for a weeks service for their mistake this is terrible.

Rockindad MichaelRay · 2 April 2014 - 18:09
United States · CenturyLink

My wife tried to call my sons phone. It was not charged. It kept saying it was not in service. I tried and got his voicemail. We just paid the bill a few days ago. I am charging it now. I was just wondering why all six times she tried it said it wasn't in service?

Samantha Sape · 2 April 2014 - 18:08
United States · Comcast Cable

idk what is going on it will let me dial emergency numbers (or atleaswt it says it will.. I don't want to test 911 to be sure) and it will dial my home phone but it wont dial out to any other cell phone and it keeps saying that my messages aren't sending but my friends are responding saying they've received 4 to 7 of the same text and I didn't even try resending it!!! wtf!!

Cheryl Matthews · 29 March 2014 - 15:35
United States · Charter Communications

Last week I saw "no network coverage" on my phone and this week I have four bars showing, battery full and get "error in connection" every time I try to call out. People trying to call me are getting mixed messages, one of which said "Thank you for calling VERIZON... the customer you are trying to contact is unavailable." Incoming all show as "missed calls." I cannot continue with out service. Thank goodness, I have a method for emergency assistance!

Marlene ClaussonBlake · 29 March 2014 - 05:00
United States · Verizon FiOS

I have always had great service with T Mobile suddenly I have no data connection on my LG G2.....this is bullshit !!!, My hot spot doesn't work either, WTF... signal bar is white not green and battery indicator light is also white.

Martin Katon · 28 March 2014 - 21:49
United States · Verizon Internet Services

no cell phone service in Venice Ca, Good bye Tmobile, You have the money to stop this from happening, and it is more and more often. And no answers for us. I teach teens at risk for the city and need a phone FOOLS!

Oh Stfup · 16 March 2014 - 17:40
United States · CenturyLink

Something as simple as cell phone text has not worked for over a week in Washington State and they make all kinds of excuses on the phone calls and one of those T-mobile India workers asked for our Social Security number.

I guess since T-Mobile and AT&T are playing Monopoly with your money they are busy counting that money instead of making something as simple as text on a cell phone work.

Yvon Ne · 10 March 2014 - 14:56
United States · T-Mobile USA

I have the same issue in Northern California. Cannot make or receive phone calls or texts and it states I am not registered on network. But I can connect to the WIFI.

Lacy Kingsbury · 10 March 2014 - 11:55
United States · Charter Communications

Northern California. Cannot make or receive phone calls or texts and it states I am not registered on network. I can connect to my WIFI. Never have had issues like this before and with T-Mobile for over 4 years. This is frustrating.

Dannielle Jones · 8 March 2014 - 10:33
United States · Time Warner Cable

Not happy with T-Mobile right now. I use my phone as a business phone and can't get any or make any phone calls.

Brenda Mitchell · 8 March 2014 - 10:20
United States · Level 3 Communications

My service has been down all day March 7th and so far today March 8th. I am disgusted with T-Mobile's service. Between Duke Power and T-Mobile during this bad weather, I am not a satisfied customer.

Gman Dothan · 8 March 2014 - 10:08
United States · Comcast Cable

Mobile, Alabama all down Tmobile calling... texting and internet is up..not able to get or send out calls

Kevin Koestner · 8 March 2014 - 08:42
United States · Comcast Cable

Well you get what you pay for I guess. Had this el crappo T-Mobile Concord smartphone for 1 month, already had to replace the first one b/c it kept saying "No Service" and "Emergency calls only". Now, for last 24hrs cannot make or receive any calls, keeps saying "Network busy" or just clocks while trying to dial and eventually the attempt fails. Trying to save money is of no value when you have a smartphone that can't even make/receive calls. Back to AT&T or Verizon next week.

Lisa Goodman · 26 February 2014 - 14:50
United States · Amazon.com

I am negotiating with a new employer and the timing could not be worse. Can send texts and then message with that person; can't receive from any. Today I have no phone either. Oh yah, the sign up on line never has worked... unhappy

Kris Artemchuk · 25 February 2014 - 00:23
United States · CenturyLink

Having same issue. I can send and receive text messages, internet works. Unable to make or receive phone calls. Telling me network is busy. It disconnects as soon as I try to call a number

Dianna Bettencourt · 24 February 2014 - 23:59
United States · Comcast Cable

I have three lines two are area code 209 and one is 510 the two 209 I can not dial in or out and they are both getting busy signals. My bill is paid too so it must be a problem with TMobile.

Heyda I. Alvarado Alvelo · 24 February 2014 - 23:40
United States · Time Warner Cable

Can make calls and when my friends call me it sounds like I'm busy. I know is not disconnected because my bill is up to date. What's wrong?

Lori VanDusen · 24 February 2014 - 23:23
United States · Comcast Cable

I can text and if I use my wifi from home I can call out. If I try to dial my phone without wifi, it simply hangs up. Even using my wifi if I call the other phone on the plan it just goes to their voice mail, they are out of wifi range. Is anyone else dealing with this? Is it a phone issue, a plan issue or a problem with T Mobile?

Jj Jnes · 24 February 2014 - 20:35
United States · Time Warner Cable

Cannot get into my prepaid account from Firefox, but works just fine from Internet explorer 2-24-14 8:30 pm pst

Tamas Tollai · 24 February 2014 - 05:21
United States · Savvis

I can't login to my accont. Message: Page error, Sorry, there was an error in processing your request. I can't even log out. Browser got stuck in this error. None of my browsers work (IE11, Firefox). Please help!!!

Viktoriya Rivkin · 23 February 2014 - 15:53
United States · AT&T U-verse

Can't receive or make calls on my 2 cell phones. I'm in Wheeling Illinois. I was told that cell phone tower is down in my area. Is any one
experiencing this problem?

Sheila Dahl · 22 February 2014 - 22:13
United States · CenturyLink

Can't access Tmobile to pay my bill either on phone or on website, says it is down for maintenance. I will call and do it tomorrow that way, but why is this site saying it's only down for me?

Orlando Rodriguez · 5 February 2014 - 18:17
United States · AT&T U-verse

I've been getting a "Http error 504" for the past few hours when trying to access any site. I'm in Miami, FL. Its 9:15 PM and still down... anyone else having issues with data on T-Mobile?

Intelec Pj · 19 January 2014 - 07:34
United States · Time Warner Cable

message from "t mobile" when attempting to log in to site for accessing billing and usage on mobile phones called "my t mobile"->"My T-Mobile is currently unavailable while we work to improve the site for you. Please try again later or call toll-free at 1-877-453-1304."

Gloria Fortier · 18 January 2014 - 02:01
United States · Comcast Cable

i am in san francisco and its 557pm and i have no coverage.. powered down my hone and ive got bars... why doesnt their system when they know there is an issue force a shutdown of your phone and restart.. so that its working.. ???

Lisa Volpe · 21 December 2013 - 14:48
United States · Comcast Cable

No phone service for hours; no text service for hours; cannot get through to them even through "myTMobile". When is this going to improve?

Duane Benson · 16 December 2013 - 11:48
United States · CenturyLink

The web site is down a lot from a customer perspective. In other words, it's up in a basic way, but you can't login to your account.

Lisa Vives · 14 December 2013 - 18:06
United States · Verizon Internet Services

no signal strength bars, no outgoing calls possible. My AT&T and Verizon phones are working just fine, however.

LonnieandTanja Smith · 5 December 2013 - 23:12
United States · Cox Communications

Can't pay bill online... tried with several payment methods. Found a T-Mobile Survey (on their site) - would not allow input.

Robin Austin Lovence · 3 December 2013 - 18:40
United States · Verizon FiOS

i cant even sign in, it starts loading and then refreshes at the sign in once again..its been like that for a while now..

Cecilia Chui · 3 December 2013 - 09:50
United States · U.S. Environmental Protection Agency

In DC area can not receive or make calls. Can't send and receive text messages. No internet either. T-Mobile is really getting on my nerves!!!

Caleb Gorden · 28 November 2013 - 22:38
United States · AT&T U-verse

I keep getting "Our systems are currently unable to respond, please refresh the page or try again later." annoying.

Nathaniel Downes · 26 November 2013 - 12:39
United States · Comcast Cable

it is so DOWN!! tried paying my bill... tried to purchase a new phone, just says "try back in a few minutes" right!!! more like in a few days! going on 24 hours now! It is a wonder these guys are in business... idiots like me want to save $15 a month on his phone bill. I guess I should put up with it, right?

Rick Hess · 25 November 2013 - 16:31
United States · West Central Wireless

Hmmm?? maybe o bama took over. You know what happens when he does. FAILURE!! SORRY, shouldn't joke about your phone not working. hope it works soon.

Guadalupe Sandoval · 19 November 2013 - 09:38
United States · Comcast Cable

cant login to My Tmobile getting the error message "Sorry we are having problems with our servers, please try again later"

Cynthia Medeiros · 18 November 2013 - 13:50
United States · AT&T Internet Services

My mobile phone # (I've had for years) is not being recognized on the t-mobile site. Can't log in to my account. Anyone having these problems? thanks.

Jean Westfahl · 15 November 2013 - 09:46
United States · Comcast Cable

Can't get the details on my current billing. Always could in the past. Keep getting error messages when I try to access my bill.

Teresa Vann · 14 November 2013 - 12:08
United States · Cox Communications

T-mobile down for last four hours... can't even call customer care at 611. Very disappointed in service for this 7-year customer with this company.

Donna Dix · 12 November 2013 - 06:47
United States · Hilton Hotels Corporation

The website is working just fine but I pay monthly for my data service on my tablet and that's what is down... and has been for the last 3 weeks. The message says that they are working on a better website and every time I call they say it should be up in 72 hours. Here is the error message:
Thank you for visiting My T-Mobile!

We’re busy upgrading our system to improve the way you purchase data, make payments and manage your account. The wait will be worth it!

In the meantime, to apply funds to your account, please visit Mobile Internet Management, stop by your local T-Mobile retail store, or contact us. For immediate assistance, please call 1-877-453-1304 or 611 from a T-Mobile phone.

For the most convenient experience, have an email address handy when you log in—you can quickly link it to your My T-Mobile account within the new system. Be sure to bookmark your new login page so you can easily return to it in just one click.

Thanks for your patience while we work to enhance your experience!

Villavaso Eva · 11 November 2013 - 18:54
United States · BellSouth.net

My service is out since 11/08/13 & TMoblie has not a clue of 70122 trouble.Store attendant in Metarie verified there is trouble w/ tower in this area. TMobile erased my phone contacts trying to prove phone defective. All was said was ;sorry'. Well that won't do. I'm filing complaint w/ FCC. Perhaps that will wake up someone!

Earl Lawly · 11 November 2013 - 16:39
United States · AT&T U-verse

El Paso, TX. No cell service for several hours now. Have turned my device on and off several times...nothing-.

Elijah Martinez · 8 November 2013 - 01:34
United States · Teleperformance Usa

Unable to call out or receive calls, very annoying as I missed a very important job offer due to this issue. I cant even dial voicemail.

Nicole Fischer · 3 November 2013 - 20:28
United States · Kentec Communications

My phone has been searching for service for the past hour. but it shows bars. Says emergency calls only. Please fix. in eastern colorado

Teresa Perieda Winkler · 2 November 2013 - 16:55
United States · Suddenlink Communications

I cannot access from Firefox.. when I use IE, I can, but I cannot get all the information I need. SMH!

Kate Yare · 28 October 2013 - 14:43
United States · T-Mobile USA

I have not been able to access the TMobile Prepaid Mobile Broadband Page for almost a week. Cannot check usage on my prepaid account. Just get the message that the page is down. Called customer service last week and they said they were working on it, but nothing has changed. Anyone else having this problem? Anyone know what is causing the page to be "down" for sooooooo long?

Zengu Fereja · 26 October 2013 - 21:58
United States · Comcast Cable

Damn my T-Mobile server time is one hour ahead of the real time. It is showing me 10:58 PM(PST), but the real time is 9:58 PM(PST). Adios T-Mobile

Kenny Brickman · 24 October 2013 - 02:11
United States · Comcast Cable

Trying to pay my bill via my online account, but none of my account info generates when I click on "Pay Bill" get a stupid spinner like it's thinking... and it just sits there. Any news?

Gloria J. Perez · 23 October 2013 - 08:14
United States · Comcast Cable

Our service in Ferndale, WA is down, cannot call, third time this month, want a refund for no service! G. Perez

Rdy Nguyen · 16 October 2013 - 23:23
United States · AT&T U-verse

My phone has no service at all. It was down last night around midnight. It happens tonight again. Report from Brenham, Texas

Myisha Holloway · 13 October 2013 - 00:39
United States · T-Mobile USA

I am in san diego, ca I can use my phone but signal is weak and I cant access tmobile website from any computer or phone

Joe Titus · 12 October 2013 - 16:18
United States · Cox Communications

t-mobile has been down all day in rhode island. I am convinced that if a butterfly flaps it's wings in the amazon t-blowbile will go down.

Susan Silva · 8 October 2013 - 18:55
United States · AT&T U-verse

i figured out that as long i have WI-FI Calling on, i can receive calls and text and make them as well. but what i dont understand is. my boyfriend has t-mobile, iphone5 with no problems. i hope this gets resolved soon.. frustrating!

Christy Delaney Galba · 7 October 2013 - 17:32
United States · AT&T U-verse

I can receive calls and make outgoing calls and can text, but no one can hear me on the other end, but I can hear them. My husbands phone is the same way. Been doing it all day now!

Mihail Dichev · 5 October 2013 - 01:37
United States · Sonic.net

I'm in the San Francisco Bay Area and haven't had any sort of service for the past several hours. I assume this isn't a personal issue?

Jinnifer Ambrose · 3 October 2013 - 08:59
United States · Time Warner Cable

no service !!! me or my husband cant make calls texts or get any calls.. what the hank is going on cant even call tmobile.

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