website not working? Is it down right now? Server Status Check screenshot
StardollWebsite Name:
www.stardoll.comURL Checked:
Response Time:
Last Down:
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Stardoll Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
17:48111.8 ms. 
20:05112.38 ms.
00:17115.21 ms. 
20:23126.59 ms.
08:06107.13 ms. 
18:28107.61 ms.
04:22114.74 ms. 
19:42104.03 ms.
14:58100.68 ms. 
22:54103.85 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 13:15

We have tried pinging Stardoll website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Stardoll - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Katie Root · 17 May 2016 - 13:51
· · Internet Explorer 11.0 on Windows

Everything is working but I still have all the tasks from yesterday I completed, so I have no reason to log back in. I have tried my F5 button (refresh) and I have also tried exiting the window, logging out each time. At one point, I got a message that said the page was too busy, at that point I refreshed and it went back to the "What's New" screen, still showing no new activity.

Kathie Childers Hansen · 1 February 2016 - 11:53
· · Firefox 43.0 on Windows

Suddenly can't log on...I was palying for 2 hours, and then it froze. I have rebooted and changed servers....still can't log on.

Eimy Jaqueline Garcia · 7 October 2013 - 16:55
United States · Comcast Cable

I can't do my tasks, everything everything alse is okay!! i need to do my tasks!!!

Breanna Dorman · 14 September 2013 - 19:44
New Zealand · CallPlus Services Limited

Is Stardoll down at the moment cause its having heaps of problems like saying that i need to install Adobe Flash Player when i already have. live in New Zealand.

Ayla Smith · 18 May 2013 - 04:51
United States · Clear Wireless

stardoll has been giveing me alot of problems... i lost my ss account and i made another account and it got deleted

Bunny Kandi Kids · 5 March 2013 - 10:47
Canada · Bell Aliant is not working can someone tell me why Macksilver is my stardoll please guestbook me xD thanks

Justine Sumner · 10 November 2012 - 23:35
United Kingdom · Sky Broadband

Why does it have to happen on weekend of all times

Abigeil Tabaku · 10 November 2012 - 11:15
Albania · Albtelecom Sh.a.

stardoll it's not opening

Brenda Henry · 6 October 2012 - 01:17
United States · Sprint PCS

My suite won't load for days now. Everything else is okay.

Sara Proctor · 30 September 2012 - 21:24
United States · Fuse Internet Access

Was down here in the US for about an hour, it's now working :)

The Stardoll Graphics Corner SD_Graphics · 30 September 2012 - 20:59
New Zealand · CallPlus Services Limited AND Paperdoll Heaven are not working for me in New Zealand. It seems odd that they would update/work on both websites at once... but i'm not sure.

Sarah M. Loyd · 30 September 2012 - 20:55
United States · Cablelynx

I got stardoll error messages that they're changing some features or something. Then the upstream write/read thing.

Yatta Vandi · 30 September 2012 - 20:47
United States · CenturyLink

Every time i try to log in it says upstream write/read error what the f*** is that?!?!

Kasey Wilson · 30 September 2012 - 20:30
Australia · Optus

stardoll is not working it just says error and i have been tring for 10 minutes

Stardollo Stardollo · 26 August 2012 - 06:11
United Kingdom · Sky Broadband

I Cant get Into Stardoll And Have Been Trying For An Hour

Julia Ward · 2 April 2012 - 19:40
Australia · Exetel

Server not connecting for me. QLD Australia

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