Stamps.com website not working? Is it down right now?

Stamps.com Server Status Check
stamps.com screenshot
StampsWebsite Name:
customer.stamps.com/Store/URL Checked:
Response Time:
Last Down:
Checking Stamps
Please wait while we check the server...
Stamps Website Status History
Stamps.com server report and response time

The above graph displays service status activity for Stamps.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
24.Apr.2014
01:1437.34 ms. 
24.Apr.2014
03:2237.58 ms.
24.Apr.2014
05:3228.81 ms. 
24.Apr.2014
07:4228.89 ms.
24.Apr.2014
09:5237.35 ms. 
24.Apr.2014
12:0028.71 ms.
24.Apr.2014
14:4529.2 ms. 
24.Apr.2014
18:3229.18 ms.
24.Apr.2014
20:4128.98 ms. 
24.Apr.2014
22:5228.75 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 22:54

We have tried pinging Stamps website using our server and the website returned the above results. If stamps.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Stamps - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as customer.stamps.com

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing Stamps.com?
▼ THIS MONTH ...
Richard Weston · 15 April 2014 - 14:43

cant reach server

Suzanne Chandler Yarbrough · 26 March 2014 - 06:48

I cannot log on to Stamps.com through my shortcut. When I go to the website through Google, I can sign in but I can't get to where I need to go to get postage printed.

▼ LAST 6 MONTHS ...
ReachingSouls ForChrist · 9 March 2014 - 19:40

I just started using stamps.com, but I must say I am highly disappointed at the fact that there is a problem logging in 90% of the time.

David M Bailey · 12 February 2014 - 10:40

It's not working now

George Grey · 10 February 2014 - 16:06

The software has to be down. I can't connect anyone else getting this?

K5 Optima Store · 10 February 2014 - 15:40

Why am I not surprised it's down again?

Robin Ince Tuttle · 30 December 2013 - 09:56

Has been intermittent all morning, now I can't print at all. Tried the customer.stamps.com site as suggested below but that isn't working either. Very frustrated!

Paul Shukin · 30 December 2013 - 09:44

Was down this morning, came up for 10 minutes and went back down. Website not reachable. either

Rebecca McCleary-Herranen · 30 December 2013 - 08:58

I'm down, have lots of orders to get out. Can't even get on Stamps.com at all:{

Hartatac.com · 30 December 2013 - 08:36

down for us right now. Pretty annoying. Third time in a month and our busiest time of year. Need a better option.

David Stone · 30 December 2013 - 08:19

down and giving me problems about firewalls

Kevin Carlile · 16 December 2013 - 08:29

FINALLY IN and bought postage, good luck to all

Jamie Justin Bayleigh · 16 December 2013 - 08:13

stamps.com Facebook updated post
Most users should be up now or within the hour. Again, we apologize for any inconvenience this may have caused you. If you are still having issues with the client and need to get online immediately, you may also try our web service by going to the web client homepage at customer.stamps.com and using your same login information. If you prefer to stay with our client, we expect all client users to be fully operational within the hour.

Blake James · 16 December 2013 - 08:13

Firewall or Internet Connection Problem is the error I'm getting at 10:13 am CST.

Audrey Williams · 16 December 2013 - 08:12

From Jacksonville, FL. I cannot log into Stamps.com. It will not connect.

Kevin Carlile · 16 December 2013 - 08:04

I still can't get in, called 1-888-434-0055 and a recording says "we advise to try logging in again in 30 minutes"

David Koestel · 16 December 2013 - 08:03

PC load letter. WTF does that mean

Samuel Fatoro · 16 December 2013 - 08:02

Creative Clam, I am amazed at how pathetic you are using this forum to spew your nasty little hatred, whilst at the same time berating others for their "repeats" of comments. To your point, yes, I am sure buying "postage another way" for someone like you who has small sales volumes is easy; however, for most here who have real businesses and high sales volumes, that is simply not an option. Oh, and may I suggest; before you put on an act and pretend that you know better than everyone here with your lowly talk of providing "education" to others, that you read 'Title 39, Section 101.1' of 'The United States Code' - At the very least we may be afforded a rest from your pointless comments while you are looking it up.

Jamie Justin Bayleigh · 16 December 2013 - 07:56

there Facebook post
Stamps.com had an issue early this morning that caused some log-in and other issues in our service. Our engineers have resolved most of the issues now and most systems should be operating correctly or coming online shortly. We apologize for any inconvenience this may have caused you. Please contact Customer Support at 1-888-434-0055 if you continue to have issues. -Stamps.com

Rene DuBois III · 16 December 2013 - 07:53

I am in Maine and I am getting the "Firewall/Internet Connection" error prompt as well. Hope they get back up and running soon.

Jamie Justin Bayleigh · 16 December 2013 - 07:52

Well the issue started for me 6 hours ago so I hope they getting working soon

Dawn Davis · 16 December 2013 - 07:52

I'm so sick and tired of troubleshooting this program. I waste so much time. I've had it. I'm going to research another way to do postage because this is beyond ridiculous.

Beverly Gray · 16 December 2013 - 07:51

Recording @ customer services states that they are having "technical issues" and that customer should try again in 30 min.

Allen Walden · 16 December 2013 - 07:49

I'm receiving two different errors. One is a generic "cant log in right now" and the other one is telling me "incorrect password". --- I've seen this happen before. It usually goes away within 15 minutes or so, but this one is lasting longer than usual.

Douglas R. DeMotta · 16 December 2013 - 07:44

I cant figure it out. Just stopped working on 2 computers. I have about had it... may be time to stop service. Not worth all this hassle.

Rob Hufault · 16 December 2013 - 07:40

From Massachusetts - 10:38am EST - "Firewall / Internet Connection" issue -- I have tried on multiple PC's from multiple networks - This is NOT a user issue -- THE STAMPS.COM SERVER IS DOWN! I have packages to ship and if I need to ship them a different way I might as well cancel my subscription for stamps.com

Bonnie Wilkinson Hunter · 16 December 2013 - 07:36

Can't log in in North Carolina either. What a pain!

Gina Brake · 16 December 2013 - 07:24

Same here Jamie, I get in, batch and then it wont verify addresses or print. It is going to be a long day

Jamie Justin Bayleigh · 16 December 2013 - 07:22

Well could login uploaded batch info but wont verify address so unable to print postage 10:22est

Beverly Gray · 16 December 2013 - 07:21

Can't log in. Need to send packages to customers!!!

Steve Coper · 16 December 2013 - 07:14

The availability of this site, particularly because it is a subscription-based monthly payment and actual postage costs is substandard. Where is all the subscription money going, if not to availability of the application and corresponding infrastructure? Get your act together before customer defections occur! Better yet, let's have a competitor offering similar services!

Kevin Carlile · 16 December 2013 - 07:06

Now I'm getting Firewall/connection problem

Jeff Hannes · 16 December 2013 - 06:59

It was down for me all morning as well (tried from servers in both NY and TX) but I'm able to use the API now to generate postage.

Gina Brake · 16 December 2013 - 06:58

Me too Dale, firewall error. I called up and there is a message they recorded stating we should try again every 30 minutes. Nothing we can do but wait, it is unfortunate to happen today.

Dale Duke McLain · 16 December 2013 - 06:53

Now I am getting a firewall error. I am going to step away and let this thing sort itself out. :)

Jamie Justin Bayleigh · 16 December 2013 - 06:50

Still down for me looking better then this morning with any luck it will be up soon. Then we can all log in at once and crash it lol

Ken Hunter · 16 December 2013 - 06:44

Yupper - down here in Northern VA. I don't have a pile of packages, but refuse to stand in line at the post office. I'll wait :) Let's go stamps.com postage server administrator(s)!!!

Creative Clam · 16 December 2013 - 06:14

... and the USPS isn't down. Gina Brake, it's Stamps.com that's down & the CEO is Ken Mcbride. The "CEO" of the USPS is John Potter & yes they have federal employees. Do you rant about how awful the military is too? Cause it's one of those nasty government run agencies as well.

Dale Duke McLain · 16 December 2013 - 06:04

Yes, This close to Christmas is a VERY bad day for this service to be down. I am a small business owner with a stack of orders to process. NO BUENO! :(

Skip Theobald · 16 December 2013 - 06:03

Here we go again.. stuff to ship and no postage

Gina Brake · 16 December 2013 - 05:54

The last thing we need Creative Clam is more BS from you, thank you. Yes, it must be a private industry, who is the CEO of this private company, please educate me. Soooo, the postal employees are NOT Government employees??? Waiting for my education.

Ok everyone else, it tries to connect and says can not make connection.

Creative Clam · 16 December 2013 - 05:50

Oh look - a list of people saying "I have shipping to do and stamps.com is down" as if we would all be here for a different reason. BTW USPS and especially Stamps.com are NOT GOVERNMENT RUN AGENCIES! Educate yourself before commenting on the intelligence of others.

Nil Nakpunar · 16 December 2013 - 05:48

It's reachable but doesn't recognize the password this time :(

Nancy Oakes · 16 December 2013 - 05:43

Please bring the site up! I am a small business & must mail TODAY!

Jeremy Decker · 16 December 2013 - 05:41

Also got up early for today's orders, stamps.com down, 3dcart->quickbooks link, down... Wonderful start

Barbara Sobel · 16 December 2013 - 05:15

I've got 99 problems and Stamps is all of them. I've been trying to ship for HOURS. On the busiest shipping day of the year.

Debbie Sampson · 16 December 2013 - 05:09

I need to get out packages for Santa... Bad time for maintance, they should of done this yesterday on Sunday or during the wee early morning.

Renee Mullins · 16 December 2013 - 05:02

I cannot access my account to print postage. Got up early to get a head start... :0(

Gina Brake · 16 December 2013 - 05:00

Now it connects but tells me password is not right, (when it is), anyone else having that issue?

Larry Dixon · 16 December 2013 - 04:27

Down for me in South Carolina! Merry Christmas to all. Remember, it's not about Santa!

Gina Brake · 16 December 2013 - 04:19

Yup still down in New York City. I also got up extra early to get this work started, so much for that. Really, what do we expect from a Government run agency? SMH

Terry Myers · 16 December 2013 - 04:13

They have been down for almost 4 hours now. I'm East Cost also.

Douglas Verseput · 16 December 2013 - 04:04

Maybe we could get those ObamaCare computer geniuses to come fix this site. Looks like one of their designs.

John Harp · 16 December 2013 - 04:04

Stamps.com is down on the east coast as well. I hope it goes back up soon!

Paul Jeffery Ott · 16 December 2013 - 03:55

Glad I woke up early to send out packages - figures stamps.com would be down... again

Gina Brake · 16 December 2013 - 03:30

Bullshit indeed !!! It is the Christmas Rush and we can't print labels. Disgraceful !!

Nil Nakpunar · 16 December 2013 - 03:02

I never have a problem before and hope they'll fix i soon! It's so bad we couldn't call them on 7/24 basis!

Terry Myers · 16 December 2013 - 02:55

Complete bullshit. Nearly every single night for the past few weeks their site has gone down along with their service. Can there please be some competition on here with a nice user interface?

K5 Optima Store · 16 December 2013 - 02:02

It's sad because the site is always having issues weekly and is down at least a couple of times a month!

Stan Heck · 16 December 2013 - 01:40

Stamps.com is down again. This is a daily problem needs to be fixed

FrankandMarla Wiesehan · 9 December 2013 - 09:44

Having problems, their msg keeps saying it's going to send our postage to our account soon, nothing for almost one hour :(

We have a feeling it is down due to the amount of people on the server - it's likely getting banged with requests and their site can't handle it. Dang :(

Kevin Carlile · 9 December 2013 - 09:42

Just got my postage

The J Masikers · 9 December 2013 - 09:39

Was able to ship one package, now can't even log in.

David Demers · 9 December 2013 - 09:31

I can't access stamps.com either

Stamps.com software is far better than USPS, but because it costs $16 or more per month, you have to ship a fair amount of packages to make it worthwhile.

Kevin Carlile · 9 December 2013 - 09:23

I was able to print 1 label after the problem started but without more postage I'm sunk

Sam Sliheet · 9 December 2013 - 09:16

totally down for us. website and application

Kevin Carlile · 9 December 2013 - 09:16

I can now login... very slow... but can't purchase postage, accepted my request for postage but Stamps.com tells me they will email me when postage request is successful GREAT!

Robin Harris Dwyer · 9 December 2013 - 09:09

down right now for me!

Karen Frank · 4 December 2013 - 10:48

Stamps.com is down! What is going on?? Never had a problem before!

Moshe Benshimon · 2 December 2013 - 15:44

Is this down for anyone else?

Taylar Klouda · 7 November 2013 - 09:45

Server down all morning! I have things to get out TODAY so this is very frustrating!

Kathleen Renee · 7 November 2013 - 07:04

This is a hint of how anything government run will be, be it healthcare or anything. Brace yourselves.

▼ MORE THAN 6 MONTHS AGO ...
Shine Trim (B&Q Trimming) · 21 October 2013 - 11:45

Stamps.com website is working for us and will print postage but the downloaded software is still having server issues. Our orders will go out today! Yay!

Shine Trim (B&Q Trimming) · 21 October 2013 - 11:25

Stamps.down is our postage printer service and it's been down since the AM. No definitive answers or reason for the outage from customer service. If they don't fix it soon, today's orders may be delayed.

Marty Shane · 21 October 2013 - 10:44

Site is not working properly again. Looks like its time to drop them.

Michael R Larson · 21 October 2013 - 10:25

Also could not log in this morning. Was able to log in for a little while and print some postage, but now it's back to having a connection problem. My internet access is fine, I've uninstalled and reinstalled the software, restarted computer and tested connection, and tried logging into their website directly but none of it worked.

Sheila M Triolo · 21 October 2013 - 09:32

Can't login to servers, error 80041436, I have work to get done, this is annoying...

Anthony Collova · 21 October 2013 - 09:32

Down for me too. Cannot log in. Cannot retrieve password, and both phone numbers listed on stamps.com website are out of service..

Brian Sullivan · 21 October 2013 - 09:24

down. Can not login. Stamps.com needs to get it together, this happens often on Mondays.

Ellen Bunnell · 21 October 2013 - 09:10

our stamps.com is down this morning. Messages says server issue. Waiting to see what happens before using alternate shipping method.

Audrey Dulany Rockefeller · 5 February 2013 - 09:36

Dear god, I hate this... They need to make their software app MAC compatible. Hey Stamps.com, it's 2013. Come on in, it's great here.

Stephanie Sullivan · 8 November 2012 - 07:22

Repeated problems with Stamps.com over the past several days. I think we are entitled to refunds if we cannot use the service.

Charles Johnson · 5 November 2012 - 14:39

After an hour and several tries I finally got in and managed to print postage on an envelope. Something else came up I needed to mail, and this time I got in the first time but it took awhile.

Ron Bozzi · 5 November 2012 - 12:46

They are just down period. They keep having this issue. Paypal multi shipping is down as well and has been down for a couple of weeks. Im even having problems with the usps shipping... what the heck is going on ??

Charles Johnson · 5 November 2012 - 12:42

I set up an account today and installed their software, but the software wouldn't connect after several tries then I get an error saying the app is corrupted. I decided to print postage directly from the site but now it keeps timing out. I've used several "is this site down for me" websites and most of them are showing stamps.com down as well.

Calista La Bolle · 5 November 2012 - 11:48

It's been down for at least 30 min. for me. I would think they could fix the problem in that amount of time. I sent one order, but I have not been able to print any more postage. I've got orders to ship! I need stamps.com now!

Sharron Allen · 5 November 2012 - 11:38

Cannot even reach them by phone down all day friday and now today. Great work.

Ron Bozzi · 5 November 2012 - 11:30

Thier customer service line wont even answer now. What a joke, I should be refunded for the days they are down.

Ron Bozzi · 5 November 2012 - 11:29

I am sick of this !!! It keeps going down lately. and when i call they just say "Sorry but this happens". Its been down 4 times in 1 month, i think that ridiculous !! Im going to get bad feedback from my customers !!

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Stamps.com has been rated 2.0 out of 5 points. A total of 32 votes cast and 89 users reviewed the website.

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