Sprint.com website not working? Is it down right now?

Sprint.com Server Status Check
sprint.com screenshot
SprintWebsite Name:
www.sprint.comURL Checked:
Response Time:
Last Down:
Checking Sprint
Please wait while we check the server...
Sprint Website Status History
Sprint.com server report and response time

The above graph displays service status activity for Sprint.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
14:46106.33 ms. 
18:08103.69 ms.
20:32111.82 ms. 
00:26104.84 ms.
04:52107.97 ms. 
07:11106.11 ms.
13:48126.34 ms. 
16:00122.29 ms.
18:49123.95 ms. 
22:10125.92 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:10

We have tried pinging Sprint website using our server and the website returned the above results. If sprint.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Sprint - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as sprintpcs.com

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Sprint.com?
Doug Las · 26 July 2016 - 05:40
· · Chrome 46.0 on Windows

Can't login to my Sprint account! Their system can't even find my account name or email address that I use with it but I know my account hasn't been deactivated because I'm online with my business hotspot right now.

Monique Sims · 10 July 2016 - 17:08
· · Chrome 46.0 on Android

My service doesn't. Work how long is it going to be down I live in Battle Creek Michigan? I want to be compensated for my time lost from not being able to call out

Dg Kaplan · 16 June 2016 - 23:06
· · Firefox 47.0 on Windows

sprint cell phone down now

Renee Danielson · 13 June 2016 - 01:07
· · Safari 9.1.1 on Mac

About 5 weeks ago, I went to bed with my phone cell data working great, no reception problems and no texting issues. Six hours later I wake up and nothing is working to a usable status. Not just my phone but my husbands also. I contacted Sprint several times, did software updates and resatrts. I even went to a technical store, of course there recommendtion was new phones. the did put a new sim card in one phone. I feel it is strange that 6 hours later the phone do not work properly. Perhaps phones could do that. I feel it is a tower issue or perhaps Sprint is changing network to throttle people who have unlimited data, as I do. Any suggestions or knowledge regarding if phones can also change from perfect service to crappy service in 6 hours.

Bette Devlin · 6 June 2016 - 20:49
· · Chrome 50.0 on Windows

No service all day in Fort Myers area.

Anne Mc · 4 June 2016 - 09:19
· · Firefox 46.0 on Windows

Mario Salvaggio Hi. You know Virgin is on the Sprint network right?

Anne Mc · 4 June 2016 - 09:18
· · Firefox 46.0 on Windows

I have cricket phone on the Sprint network, using Time Warner home WIFI to access internet and to explain why connecting with people via sprint is impossible with no access to network. Another reason why landlines are important. I hope emerancy lines are not on sprint's network. :o(

Ray Klimbal · 1 June 2016 - 20:59
· · Firefox 44.0 on Windows

Sprint Service is down since yesterday in Travelers Rest SC on both phones my Motorola and my wife's IPhone.
Phone continue looking for service deaining the battery quickly.

Mel Irish · 26 May 2016 - 21:54
· · Chrome 46.0 on Windows

Can't access Sprint website. Kept logging in for past three days, but it keeps saying the website is unavailable

Brian Billman · 24 May 2016 - 05:17
· · Firefox 46.0 on Windows

Pieces of SHIT sprint

Karen Stack · 14 May 2016 - 00:11
· · Chrome 50.0 on Windows

Can log in, but need to activate a phone and got this page instead: We're sorry
This area of the site is temporarily unavailable. We apologize for the inconvenience and hope to resolve it shortly. Please try again shortly. Two hours later...c'mon Sprint.

Javier Cuevas · 12 May 2016 - 16:54
· · Chrome 50.0 on Windows

Looking to see if they have the HTC 10 available on the site but its not working. The page is loading a maintenance page to call local stores

Nick Field · 12 May 2016 - 16:08
· · Chrome 50.0 on Windows

Sprint appears to be down for me too.

Julie Ann Young Moore · 12 May 2016 - 15:50
· · Internet Explorer 11.0 on Windows

Sprint.com website down? I was able to log in this morning but have been unable to for the last couple of hours.

Abrealia Hall-Chisolm · 2 May 2016 - 19:02
· · Safari 9.0 on iPhone

Haven't been able to login all day

Mary Lou Williams · 18 April 2016 - 03:09
· · Firefox 45.0 on Windows

Sprint: 04/17/16, Sunday

On this link on Sprint.Com/Support when you click on it. I get a message error.
Here is the link:

Click on Details:
Call Control provides increased network control by validating each caller's ability ... Caller ID. Sprint provides the calling number to the terminating stations for each ... Calls can also be blocked on a call-by-call basis via a Sprint-provided code.

Here is the message:
Secure Connection Failed

The connection to the server was reset while the page was loading.

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.

Learn moreā€¦

Report errors like this to help Mozilla identify and block malicious sites

Marilyn O'Brien · 10 April 2016 - 14:23
· · Chrome 49.0 on Android

My phone is not sending texts!!!! Had this problem last week too getting fed up

Felix Alberto Porras · 9 April 2016 - 07:43
· · Chrome 49.0 on Android

Bad connection the past 2 weeks im hating sprint right now for its coverage, my phone is a note 5 with LTE but still terrible with the signal, didnt have this problem before.

Diane Renaud · 5 April 2016 - 02:22
· · Firefox 45.0 on Windows

cant use my phone for calls incoming or outgoing from my home also no texts incoming or outgoing once i leave the house and get on roaming connectivity is fine! has been going on since Saturday 4/2 sprint denies any problems or outages in Easthampton MA

Tramaine Hector-Holmes · 28 March 2016 - 15:52
· · Firefox 45.0 on Windows

no internet connection it keep showing data roming have lost? like what the hell is that

Felecia Henry · 25 March 2016 - 15:49
· · Internet Explorer 11.0 on Windows

can't txt with my sprint srvc. Haven't been able to all morning nor can I get thru to talk to someone. Hope I get credit on my bill for this disruption

Cindy Wolf · 25 March 2016 - 15:34
· · Internet Explorer 11.0 on Windows

I cannot text etc

Lauren Voss Goodrich · 25 March 2016 - 14:53
· · Chrome 49.0 on Windows

sprint test is down, I called them, they said all of sprint is down for texting.

Jerry Cooper · 19 March 2016 - 01:54
· · Chrome 49.0 on Windows

you can't make shit up better than this

Zoinks McClure · 19 March 2016 - 00:03
· · Firefox 45.0 on Android

Dead 01109

Debbie Brannan · 12 March 2016 - 15:27
· · Chrome 47.0 on Android

Adding a comment from my girlfriend's Verizon phone since mine still isn't working. Sprint has been down in this area for a week. Service was supposed to be back up yesterday with a phone call from customer service. Haven't been able to get a straight answer about what is wrong. Maybe we should all switch to a new carrier.

Rochelle Waldenberg · 12 March 2016 - 13:43
· · Firefox 45.0 on Windows

sprint cell phone is down??? W.T.F.? in stillwater,ok.74074

Erik Greyson · 11 March 2016 - 23:38
· · Firefox 45.0 on Mac

Sprint is either redirecting individual access to the business portion and or after completing a new sign up erases all of the information i the cart

Sheri Ridings VanKirk · 11 March 2016 - 18:36
· · Chrome 48.0 on Windows

48374 - No Service - Sprint is Down

Shaunita Williams · 6 January 2016 - 20:12
· · Internet Explorer 11.0 on Windows

Signal strength is next to nothing when I am in a bldg. Very unreliable when I need to check my personal email when not at home. I love the unlimited data and price, but the service isn't great. ATT was more expensive but the connectivity was great.

Kerry Roach · 18 December 2015 - 03:17
· · Android Browser 4.0 on Android

Sprint service has been down for 14 hrs..76401 area code...can't log on. What's up

Amy Cee · 5 December 2015 - 23:54
· · Safari 9.0 on iPad

Been trying to upgrade since thanksgiving still not working will not let you check out code 500 error message

Pamela Koehn · 5 November 2015 - 19:56
· · Internet Explorer 9.0 on Windows

i have not been able to upgrade phone online because website has been down for me for 2 weeks

Melissa Joan Du Toit · 20 October 2015 - 15:33
· · Safari 8.0.8 on Mac

I can access the site, but I cannot access my account. The page never loads.

Connie Stafford Johns · 20 October 2015 - 02:02
· · Chrome 44.0 on Android

Haven't been able to send or receive texts or phone calls for the last 5 hours here in Starkville, MS. How frustrating! I have lots of health problems need a phone!!

Amber Marie Rodriguez · 5 October 2015 - 22:10
· · Firefox 40.0 on Mac

I have had the same problem, I couldn't even log in. I was finally able to sign in with Google Chrome. Don't know what that mess is all about.

Jason Krick · 5 October 2015 - 22:02
· · Firefox 41.0 on Windows

Can't open bill or payment pages with Firefox. Only Internet Explorer.
EVERY other website works fine with Firefox.

Gini Marshall · 26 September 2015 - 00:49
· · Firefox 40.0 on Windows

Sprint has a maintainence page up. Cannot shop, activate phone, pay a bill, or anything. Even chat function is not working!!

Chauncey Coulter · 26 September 2015 - 00:32
· · Firefox 40.0 on Windows

What is going on?!?! Trying to activate my 6S and the site is down! I'm in NC.

Angie O'Neal · 26 September 2015 - 00:26
· · Firefox 40.0 on Windows

I can't activate my new 6s in Houston, TX. Website is under maintenance.

Sarah Collins · 25 September 2015 - 22:31
· · Safari 9.0 on iPhone

Just tried to activate my new iPhone & now the sprint website won't load & just says "We'll be back soon" wtf?!?

Tina Hand Mutscheller · 23 September 2015 - 12:32
· · Android Browser 4.0 on Android

I haven't been able to make or receive phone calls or texts for over 12 hours. This has been happening at least once a week & getting frustrating!

Theresa Turner · 19 September 2015 - 01:39
· · Silk 44.2.49 on Kindle Fire

The last time this happened was over 2 years ago. If it does not come back up soon I will be at Verizon tomorrow.

Amelia Brock · 19 September 2015 - 01:21
· · Chrome 45.0 on Android

No texting or callinf for me either and im posting this from my sprint phone wtf is going on???

Alisha Jackson · 18 September 2015 - 23:12
· · Safari 8.0 on iPhone

Can't text, call or receive calls in Cedar Rapids Iowa. Very frustrated Sprint!

Lisa Hinshelwood-Allen · 18 September 2015 - 23:10
· · Chrome 45.0 on Android

Is sprint down? I can not call out or text. My friend who is on sprint can't call either.

Gina Crapia Krueger · 18 September 2015 - 22:53
· · Safari 8.0 on iPad

Can't call out or receive calls, time for a new service. This is happening way too much.

MaryAnn Mooney · 31 August 2015 - 23:43
· · Chrome 34.0 on Android

I am in Indiana, I cannot sent a text unless it has a pic attached, and the same with receiving texts. I can make calls and receive calls.

Rhonda Hampton · 31 August 2015 - 23:14
· · Firefox 40.0 on Windows

Cannot send texts. Can receive and make and receive phone calls though.

Mandy Bingle · 31 August 2015 - 23:05
· · Chrome 44.0 on Mac

Myself and most of my sprint friends cannot send texts outside of imessage. We are in Omaha Ne

Julie Johnston · 31 August 2015 - 23:05
· · Safari 8.0 on iPhone

Can not send texts or make any calls unless on wifi or with iMessage

Pamela Elaine · 31 August 2015 - 22:56
· · AppleWebKit 600.1.4 on iPhone

Can not send texts or make any calls unless on wifi or with iMessage

Sandi Turner · 28 August 2015 - 23:58
· · Chrome 34.0 on Android

Cannot download any games on my mobil phone? Have been this way since early morning and it's still not working!

Tonya Jones · 26 June 2014 - 17:18
United States · Charter Communications · Chrome 31.0 on Windows

My Sprint service is not working... bill paid. Neither of my devices will even turn ON! First, I noticed that maybe the charger for my phone was going bad... tablet was charging. When I tried switching the chargers, the phone charger was working with the tablet. In a few minutes, I could not turn on EITHER device no matter WHAT charger or outlet they were plugged into.

Amelia Williams · 13 June 2014 - 22:08
United States · AT&T Internet Services · Firefox 29.0 on Windows

Mobile network not connected in Pacifica, CA all day. I drove to san francisco and my phone was fine. Now I'm home and no connection.

Dawn Haynes · 2 June 2014 - 12:16
Turkey · Vodafone Net Iletisim Hizmetleri Anonim Sirketi · Chrome 35.0 on Windows

I have been unable to access the customer billing area of the Sprint web site for over 6 hours. I am receiving the following message from the site:
We're sorry
This area of the site is temporarily unavailable. We apologize for the inconvenience and hope to resolve it shortly. Please try again shortly.

In the meantime, you can shop for phones and accessories in our online store or get fast, free access to self-service from your Sprint phone:

Dial *4 to get up-to-date usage
Dial *3 to get account balance and pay your bill
Dial *2 to activate a phone, block text messages, or change your plan
You can also visit a Sprint store to pay your bill, activate a phone or get personalized help.

Jaime Luna · 15 May 2014 - 07:05
United States · Verizon Business · Internet Explorer 9.0 on Windows

I have no phone service and cannot text most of the time in Hartford, CT. So tired of not having a reliable cell phone.

Sherry- Lynn Hill · 23 April 2014 - 18:04
United States · Time Warner Cable

mms has stopped working.. all i get is "message expired or not available" been an issue all day

Sherri Joe · 21 April 2014 - 23:51
United States · Comcast Cable

Sprint.com won't even load. Can't get to any part of the website. Cell service is working but the website has been down all day.

Janice Everett · 21 April 2014 - 20:49
United States · Verizon FiOS

Problems logging into account at sprint.com - will not bring up account...

Wesley C Clark · 21 April 2014 - 19:54
United States · Comcast Cable

Sprint.com is down for me. All other websites I try are functional. What is with sprint

Nichole Thomas · 15 April 2014 - 21:14
United States · Sprint PCS

No cell phone service but notebook works?? Same sprint service for both

Lisa Collins · 9 April 2014 - 12:34
United States · Time Warner Cable

I can log into MySprint Acct. but when I click on the upgrade tab, it takes me to another log in screen. When I enter my username & password it either does nothing and the same screen pops up again requesting username & password or it take me to an error page saying wrong gateway! Guess they don't want the money I'm willing to pay for an upgrade!!!

GeetMaan Chandran · 21 March 2014 - 14:18
United States · tw telecom holdings

What's with sprint? Text Messages are not going through!! Is anybody else having an issue?

Jim Beer · 9 March 2014 - 11:16
United States · Verizon FiOS

I don't use Sprint.com often to access my account but when I do go online, oftentimes I have difficulty logging on because it won't recognize my CORRECT username and my CORRECT password! Like today! I've changed my log on info once before and it was a NIGHTMARE doing so and now it seems once again, I'm facing this same NIGHTMARE. RIDICULOUS

I entered my cell# to get my username. The username got sent to my "sprint.com" email account that I've never used even once before in the 4 or 5 yrs that I've had it. I had no intention of using it so I have no idea what the username for that is or the password so I'm unable to log into my sprint email. This is great fun. I'm sure glad my online username wasn't sent to my phone via text, that would make too much sense and be too easy.

Karen Brown · 6 March 2014 - 13:10
United States · Time Warner Cable

Hutto, Texas, Have been without service all day. It is extremely frustrating. I NEED to keep in touch with an elderly mother who is wheelchair bound. This keeps happening over and over. Is there a lawyer out there who can tell us if this a breach of contract on Sprint's part?

Eric Brandon Austin · 4 March 2014 - 17:36
United States · Time Warner Cable

It's down for me.
C:\Users\?>ping sprint.com -t

Pinging sprint.com [] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.

Lucie Roth · 22 February 2014 - 08:32
United States · AT&T U-verse

My phone never has service, and the speed is down right horrible. After 10 minutes waiting for an app to download while walking through my neighborhood, I gave up. When is this going to get better? I have been complaining for close to a year, and all Sprint wants to do, is lock me into a new contract by upgrading my phone.

Bonnie Mazza · 15 February 2014 - 18:31
United States · Comcast Cable

My cell phone has no connection and the "no sim card" keeps popping up.

Wanetta Henderson-Eckles · 12 February 2014 - 16:58
United States · Cox Communications

I can't txt or call out or recieve calls on my 2 phones!!!! what is wrong???

Elizabeth Muelken · 12 February 2014 - 16:58
United States · Cox Communications

Numerous dropped calls in St. Louis area. Sometimes down to no bars, rarely above three. Cannot access voice mail either. Why service problems?

Aaron Ace Sanchez · 6 February 2014 - 22:10
United States · Verizon Internet Services

Sprint is down in York pa was fine earlier but now nothing i cant even stay connected to my wifi like what in the hell is up with that?!

Derek Brown · 6 February 2014 - 20:50
United States · Frontier Communications

Service is down in York, PA. This is ridiculous - how do you explain this to your boss that pays your phone bill because it's required to be reachable at all times??

Rodney Pearson Sr. · 6 February 2014 - 20:25
United States · Comcast Cable

I currently have no service on my sprint phone... I am unable to reach anyone to give me info... I believe that Sprint should have customer service available 24/7...

Sharon Hoffman · 6 February 2014 - 20:19
United States · Comcast Cable

Having issues in Harrisburg, PA...texting and calling issues. Can't call to report. Does anyone know where to go other than here to report issues if phones are not working?

Angel Danielle · 6 February 2014 - 19:23
United States · Level 3 Communications

This is ridiculous. Whats the point of paying if it can't be used. Get it together Sprint.

Elizabeth Claudio · 31 January 2014 - 20:06
United States · AT&T U-verse

Can't get or make calls. 0 bars for several days now. What am I paying for?

Randi Snyder Wizniak · 31 January 2014 - 13:53
United States · Comcast Cable

Can't make calls or text. Internet works though. This is the second day. My husband and daughter are experiencing the same issues. Media, pa.

Cathy Livigni · 30 January 2014 - 14:04
United States · CenturyLink

I have straight talk cell ph. and there telling me thta i run on sprint towers and at this time the towers are down. I can't find any outage I am so upset with this I am ready to send back my touch tone phone back and use my old one I never had bullshit like this

Kathy McAvoy · 18 January 2014 - 02:25
United States · Bay Area Rapid Transit District (BART)

Have not been able to call my boyfriend nor text him since 4pm pst now.I'm in Oakland, Ca.He's in Hayward, Ca. Keeeps saying out of range-NEVER said before. Now 6:07P pst.

Pam Bowman · 3 January 2014 - 09:08
United States · AT&T U-verse

No service internet or phone for over two months. They keep telling me they are updating towers. Well excuse me how is that fair? We pay $160 a month and all they want to do is give us a $25 credit! In Oct. they told me the problem would be fixed middle of Nov. then they said Dec. then Jan. 3 or before. Now they are saying they don't know when.

Monica Lehman · 2 January 2014 - 05:53
United States · Time Warner Cable

Sprint is down and we are not able to log in. This is crazy a multibillion dollar company and we can not get on to the web site

Sherrekka Stembridge · 21 December 2013 - 08:34
United States · Comcast Cable

after 3pm yesterday my service has been down. i cannot make or receive calls nor texts but i can get on the internet in which is very slow. Now that is truly dumb. sprint/boost sucks. i had dropped sprint years ago and didn't even realize boost was thru sprint. Same ridiculousness as before. i am done. I hate i just made a payment as well. i am moving on. I have 2 phones thru boost. i tell everyone about boost and i know i have sent them at least 10 customers. after this charade, i doubt they will stay with them. i will cut my losses and go elsewhere. at&t and or tmobile. Good job sprint!

Sheryl Anderson Turner · 13 December 2013 - 09:11
United States · Comcast Cable

My husband's phone works and we're in the same house. My won't make or receive calls.

Amanda L. Bralick · 12 December 2013 - 16:40
United States · AT&T U-verse

How can it be up I always have service in my house now I have no bars and it keeps dropping the calls what is going on, It always does this crap when i need to use it as an actual phone >:( really pissed off customer right now

Shelia Cooley · 12 December 2013 - 12:52
United States · Verizon Internet Services

has been trying to get my phone up and running for the past two days but all I hear is that sprint has tower outages.whose doing something to resolve this problem

Jim Cornelius · 7 December 2013 - 11:13
United States · Verizon FiOS

Hawthorne nj sprint is down. I always have good service here but for 2 days its really spotty. WTF?

Robyn Held Durham · 6 December 2013 - 09:25
United States · AT&T U-verse

All calls have failed for the past 2 weeks!! In Lincoln California 95648

Tami Galeano-Capone · 28 November 2013 - 10:08
United States · Comcast Cable

My internet is up and running properly, but in chrome i just see "waiting for sprint.com..." and it never loads.. :-(

Trenton Risner · 24 November 2013 - 21:38
United States · Time Warner Cable

i have no issues with my Sprint service, even when i am in a no signal area it switches to roaming and works fine. so have you ever thought you might have you mobile network set to home only instead of automatic? most problems people have with their phones is usually bc they go changing settings they dont know about

Pretty Foxylady · 22 November 2013 - 06:23
United States · Time Warner Cable

I can't call anyone or send messages. WTF kinda service is this? BTW I have full bars

Mary T. Torello · 19 November 2013 - 07:48
United States · Verizon FiOS

You can't get incoming calls, you can't access your voicemail, text messages are screwed up and come back as drafts, .. What is going on here? This is now 11 hours since this issue began!!! Fix it already! We pay enough in fees, it should be up and running by now!

Edit: Wonderful-all of nyc spring is out! Server issues, so they say.. Just fix it already!! Ughhhhh!

Ken Branamen · 18 November 2013 - 18:31
United States · Verizon FiOS

total black out 21236, 4 days now. want a discount on bill or cancelling service.

Teresa Harris Sartin · 15 November 2013 - 09:23
United States · tw telecom holdings

Phone has zero service and I HAVE to be reachable 24/7 for my job. Zip 28269

Melissa Erin · 14 November 2013 - 08:28
United States · AT&T Internet Services

cannot access my online call log for the last 24 hours in Chicago area... why?

Brandi Carter · 14 November 2013 - 06:17
United States · CenturyLink

Sprint is down this morning in St. Louis, MO. Cannot make calls or texts; incoming calls just hear a busy signal.

Jaime Richards · 14 November 2013 - 06:16
United States · AT&T U-verse

Cannot text, make or receive calls or connect to internet via my Sprint phone this morning - St Louis, Mo.

Rich Beishir · 14 November 2013 - 06:05
United States · The Boeing Company

Cannot access web or make calls or able to send texts. Come up "34:Network error. Try again later"

Elaine Nepsee · 14 November 2013 - 06:02
United States · State of Maryland

Unable to access the Sprint website this morning for at least the past 30 minutes, cell service went out a few times last evening around 7:45pm and was out for about 15 minutes. What's up???

Dean Henson · 14 November 2013 - 05:41
United States · InLink Communications Company

Cannot place or receive phone calls or texts.. this is an issue with 3 people in my office this morning.

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