Sprint.com website not working? Is it down right now?

sprint.com favicon Sprint.com Server Status Check
Sprint Screnshot
SprintWebsite Name:
www.sprint.comURL Checked:
response timeResponse Time:
latest downLast Down:
checking...Checking Sprint
Please wait while we check the server...
Sprint Website Status History
Sprint.com server report and response time

The above graph displays service status activity for Sprint.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History :

DateTimePing Time DateTimePing Time
23.May.2013 19:02186.2 ms. 23.May.2013 21:08162.79 ms.
23.May.2013 23:11231.44 ms. 24.May.2013 01:23187.58 ms.
24.May.2013 03:29239.24 ms. 24.May.2013 05:51658.21 ms.
24.May.2013 07:51219.25 ms. 24.May.2013 09:55300.32 ms.
24.May.2013 11:59142.25 ms. 24.May.2013 14:05214.34 ms. 

* Times displayed are PST, Pacific Standard Time (GMT -08:00) - Current server time is 15:28

We have tried pinging Sprint website using our server and the website returned the above results. If sprint.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Sprint - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

  • Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)
  • Try alternative urls such as sprintpcs.com
  • Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser : firefox chrome internet explorer

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

  • Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :
  • If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.
  • Check our help page for step-by-step instructions on configure dnshow to change your DNS.

Ads by Google

Having Problems with Accessing Sprint.com?
Lucero-Camacho Daniela · 17 hours 57 mins ago

my phone not working not even to call 611 since 8 pm todaay

Kimberley Stage Via · 2 days 56 mins ago

WHY do I have internet but cant call out..when I do the 3-g goes away as well as all the towers!!!!!

Mike Lliteras · 2 days 18 hours 20 mins ago

ALL F-N DAY NO FRICKIN 3G, 4G, NO NOTHING!!!!
BUT YOU GUYS ARE F-N QUICK TO CHARGE ME $$$!!!!
California, 90650

Angelic Bennett-Dunn · 4 days 10 hours 4 mins ago

having issues with calls dropping. A loud popping noise and then it drops. This has been happening a week now! This is ridiculous

Monica Jacquette · 16 May 2013 - 03:11

website down, phone cant text or do data.

MrsBossy Taisha · 15 May 2013 - 22:42

just got off live chat I havent been able to make a call since 8 am est I still can't make a call, but they credited my account a full day, please go on chat and get your full day, so it can prompt them to do something, if they see the money decrease it will put fire under their asses

Margo Russell · 15 May 2013 - 19:51

no service on my android... says it is searching for service. is sprint down? haven't had service since 3pm, been nearly 7 hours

Diane Johnson · 15 May 2013 - 19:36

having issues could not call or text and my phone said it was Dec 31 2004 at 6:00 what is going on

Juan Acosta · 12 May 2013 - 20:49

Keep getting error messages while texting in the IE (CA)

James Hawn · 9 May 2013 - 06:56

Unable to access sprint website - unable to get or make phone calls

Shavon Marie Zalduondo · 7 May 2013 - 11:07

omg this is annoying I cant make any calls... why am I paying for service I can never use?

Sue Dunning · 4 May 2013 - 07:15

What is going on with sprint - no service for 2 days. When is it going to be up again???

Jimmy James Pacinelli · 2 May 2013 - 20:23

I have 3 lines with Sprint and for the past month the Iphones have had issues sending or receiving text and calls. The past week my photon has had the same issues. I called was told to update my phone, reset it, exc. And also theres a tower down in my area. 85345. 17 years of loyalty im done.

Crystal Roy · 1 May 2013 - 10:51

sprint bought virgin mobile and i'm not sure if its exactly the same but i've been having this issue for the past 2 days, no service anywhere, cant make calls or send texts, etc. The first time I called they told me to take the battery out my phone and put it back in after 15 seconds but that didn't help anything so I called back and they checked my area and said there's an outage. They told me it should be resolved tomorrow morning around 9am. zip is 22712. hope i helped anyone in the Warrenton/Bealeton area.

Brenda Willis · 30 April 2013 - 10:53

I have had issues all day with Sprint service : can't text nor can I get a signal - the service keeps roaming looking for a signal - anyone else having this issue?

Annie Clark · 29 April 2013 - 07:38

Our phones have been completely unusable for nearly a week now. I get having problems but this is getting insane. These are our only phones! Zip 56520

Terry Fields · 27 April 2013 - 18:00

I have been recieving "network busy" for the past three hours.

Laura Briggs · 26 April 2013 - 10:40

Can send text messages and not receiving emails

Thomas Meaney · 23 April 2013 - 14:26

I haven't had any data connectivity in LA since yesterday (April 22nd). The help forum sections of the website are down.

Susan Kolkowicz · 23 April 2013 - 04:27

The main page for the website is accessible, but trying to login or go to the support page or almost everything else results in a message similar to this: "We're sorry. We are enhancing this section of our site and it is temporarily unavailable. We'll have the site back to you as soon as possible."

Natalie Kay · 23 April 2013 - 00:23

Sprint website is down, and my phone has lost its data connection. Its 1223 PST

Angie Lynne Reyes · 17 April 2013 - 07:24

my Boost mobile is down wont make calls or text or make calls and make texts neither does my father or brother... and my sister has Virgin and hers doesn't work either...? what is going ON? i live in the San Bernardino area in California

Joshua Canarr · 16 April 2013 - 20:18

I cant make calls or receive text messages since 9:04 PM Central time...

Theinsane Scientist Isdead · 15 April 2013 - 00:08

yes I can't use my radio im getting service restricted... and its not only me some of my friends have the Mexican Nextel coverage and they also don't have service do you know what's going on...

Nancy Waugh · 14 April 2013 - 10:12

Yesterday I was told by Sprint Customer Care that the site would likely be down for only an hour. Today it is still giving the same info when I try to log in. Clearly it has been far longer than an hour. What is Sprint doing now?!! Why is their site always down?
What I get when I try to log into my account on Sprint: "We're sorry
We are enhancing this section of our site and it is temporarily unavailable. We'll have the site back to you as soon as possible. You can also visit a Sprint store to pay your bill, activate a phone or get personalized help. Follow us on Twitter Become a fan on Facebook Discuss in the Community Facebook is a registered trademark of Facebook, Inc."
This happens at least 3 times every single year & when it goes down it can take WEEKS if not months to get it back! Sprint desperately needs a new web master!

Jeffrey Wirtes · 14 April 2013 - 09:27

am not able to access my account on Sprint.com for more than 12 hours

John Shelman · 9 April 2013 - 13:01

Unable to call out or receive calls in the Arkansas City / Winfield, Ks area. When attempting to make a call...just get a message that the network is busy, with instructions to try again later.

Linda Elizabeth · 5 April 2013 - 09:05

Website has a message that they're working on the site and to come back later. ALSO - PLEASE DO NOT POST HERE ABOUT YOUR CELL SERVICE - this is only for whether the SPRINT.COM site is up and functioning or not - THIS HAS NOTHING TO DO WITH YOUR CELL SERVICE

Julie Bischoff Myers · 3 April 2013 - 13:34

I have three phones with service through Sprint. We can not make calls out and when we receive calls in, you cannot hear the person on the other end of the phone. I have another friend with Sprint that is experiencing the same problem. When will this be fixed!!! Text works fine, but can't make any calls.

Jose Caceres · 3 April 2013 - 08:57

website is working, but my phone is not

Lolita Overton Jordan · 3 April 2013 - 08:39

I called sprint yesterday and verified that they are experiencing network outages. I have a friend in TX who is also having the same problem. Scary huh.

Renee Hansen Curtis · 3 April 2013 - 08:26

Whitestown, Indiana 46075. Our phones won't call out and if they do can't hear anything. Is this the best place to see if towers are down or is it that we need 4G phones?

Hannah Geiger · 2 April 2013 - 20:18

my phone wont send or receive anything right now!!

Lolita Overton Jordan · 2 April 2013 - 12:12

Callers can't hear me and/or I can't hear them. 3 sprint phones in the house and all are doing the same thing.

Shannon Reed Meers · 31 March 2013 - 16:18

I am not able to make, or receive any calls or texts. Bill is paid. Tried to chat with Sprint online and they are not available...

Dianne Cook · 30 March 2013 - 20:46

Neither my husband's nor my phone will work. Cannot call our or send/receive texts. They are our only phones. Bill is paid in full. Don't know what the problem is, but they are our only phones. I am on call this weekend and if I miss a call from work, I will be fired. Extremely irritated right now!

Jason Heidi Austin Sodoyer · 27 March 2013 - 18:25

We have 2 phones on Sprint and 1 phone on Virgin (which uses Sprint towers) and we have had problems starring a week ago. The past three days the problems have gotten worse and worse. We dial out and sometimes it takes up to 30 seconds to connect and strait dialing and sometimes it doesn't dial out at all, and sometimes ERROR messages pops up saying NETWORK BUSY. Very spuratic. Even text messages are about 50/50. we placed test calls from our land line and NOT A SINGLE ONE WENT THRU TO OUR CELL PHONES. This is crazy. We use our phones for business and I could imagine all the business we are losing or customer relationships that are being harmed. Please, someone from SPRINT come forward and tell us what the deal is.

Steve Kennedy · 27 March 2013 - 15:22

Have had call problems both incoming and outgoing for hours now.

Tammy Baalman · 27 March 2013 - 15:18

Not able to receive calls and not able to send texts. Have had problems all day!

Susan Fischer Fry · 27 March 2013 - 14:35

I cant make any calls or text right now and all my bars turned yellow and Im where ive been for the last 5 years. Im NOT out of town or anything.

Jim Russell · 27 March 2013 - 13:51

it takes 35 seconds when i call to hear the dialing start, and no one can answer. the phones i call do not show missed call. i have 5 phones on one contract, all are affected

Amanda Montalvo · 25 March 2013 - 21:04

I am in worcester, ma. my phone has zero service... it says its 7pm on dec 31st when it is clearly not... what is going on?

Kent Ferrin · 12 March 2013 - 09:24

The sprint server is down for me right now... can't send or receive text

Jenn Melvin · 12 March 2013 - 09:18

unable to text, receive error "temporary network setup error #2112" I am in zip code 98277.. been this way for 2 hrs.. cant access the website either

On the Sprint community forum. Apparently, it's the whole west coast as well as Utah and Colorado that can not text

Jessica Cooper · 28 February 2013 - 06:13

The ability to make calls are sporadic. If/when I can make a call along with the person talking there is a fast busy signal in my ear that doesn't stop once I hang up. I can't send texts. I have restarted my phone several times, taken the battery out, etc. I thought it was just my phone but when I called my husband from my office phone he said his phone is acting up too, unable to make any calls. >:-(

Jeremy Bell · 26 February 2013 - 03:06

We're sorry. We are enhancing this section of our site and it is temporarily unavailable. We'll have the site back to you as soon as possible.

Linze Houser · 13 February 2013 - 11:00

WOW... been with Sprint for 6 years. They totally went downhill in the past couple years! I haven't had signal for 2 hours now. I need to make some important phone calls WTF man... why would they do maintanence in the middle of the day?!? What are the people that use their phone for businees going to do? Looks like I'll be switching to some other company!

Laurette Spolarich · 9 February 2013 - 09:41

I have been a Sprint customer since 99'... in the last couple of months, network coverage, GPS, internet connection etc. is way below acceptable for my hard earned money!

Linda Sargent Jimenez · 5 February 2013 - 14:07

I think there is a problem with times warner internet service getting to sprint.com

Sharon Watkins McCauley · 24 January 2013 - 06:12

I'm getting a "no service" message on my Sprint phone in Michigan. Anyone else having problems?

Marianne Wilson Harrington · 21 January 2013 - 12:24

My Facebook will not update on my cell phone? It just say "updating" constantly!!!

Rodolfo Rudy Sandoval · 19 January 2013 - 19:31

The sprint system is compromised the system is shutting its self down

Tom Stokes · 19 January 2013 - 09:57

Sprint was down for two hours in Dallas this morning.. seems to be back up now

Elizabeth Stanley Holeman · 6 January 2013 - 11:14

For the past two days I am unable to text and make phone calls it tells me the net work is busy and radio interface resource shortage cause code 64 error class 2 SMS error

Jeff Schulmeister · 2 January 2013 - 11:12

Sprint was working this morning. Now it's stuck searching for service. I've had this happen once before, and I couldn't call or receive calls for like 4 hours. I think I am done with sprint. I'm going to check where I am in my contract and find another provider.

Kelly Rae Patton · 27 December 2012 - 19:19

None of our sprint phones are connecting to the internet... haven't had a problem like this before... sometimes brief delays, but not over an hour of no internect connection for multiple phones.

Amber Schmidt-Hayes · 11 December 2012 - 18:37

i think that my sprint cellphone service is down.. how do i tell them that or try and trouble shoot

Terri Ash · 23 November 2012 - 17:05

was having trouble for the past two hours. can't order a thing. what a waste of time!!!

Tiffany Nicole · 23 November 2012 - 16:32

Can't make a purchase for a new 2-year contract.. Very upset! I have been trying for hours. And when I call and it says press 1 to hold it hangs up on me!

John Elliott · 23 November 2012 - 15:19

Just ridiculous. Been down for 3 1/2 hours now. You'd think a company like Sprint could get their IT people to get it right. Been thinking of going elsewhere for a while now. This might just do it.

Sonya Olivia Pressley · 23 November 2012 - 13:38

Wth, maintenance in the middle of the day are they serious? I've been trying to login for a few hours now and each time I'm redirected to the "sorry for the interruption" page... UGHHH c'mon!

Michele Lardou · 23 November 2012 - 13:16

Been trying to get in to upgrade two lines on my account, but it keeps timing out..ugh!

Maggie Filippi Murphy · 23 November 2012 - 11:08

Correction: I was able to go through choosing the Galaxy S III and enter my credit card info and then when I clicked to submit it goes back to the beginning to log in. Not looking good today. 8(

Maggie Filippi Murphy · 23 November 2012 - 10:42

The site lets me log in but I can't upgrade or shop for my phone. 1:40pm EST

Lisa Miller Marqueling · 23 November 2012 - 10:00

Yep, not working for me either. This is BS. makes me want to switch back to freaking Verizon.

Travis M Bruno-Erck · 22 November 2012 - 12:12

Keep trying all eventually you will get through. I had to wait 10 minutes before shop.sprint.com came up. If you are patient you'll get in. I think they are going to sell out of the S3 they are getting hammered.

Frank Aronson · 22 November 2012 - 07:31

Pinged www.sprint.com and shop.sprint.com. Both timed out at 10:30 EST on 11/22/12.

Travis M Bruno-Erck · 21 November 2012 - 23:34

Its backrup!!!! Im in got the Galaxy S3 as a phone upgrade. Sure enough its 49.99. They are gong to totally sell out of it within just a day or less I bet.

Travis M Bruno-Erck · 21 November 2012 - 23:19

Still down and slow. Its acutally shop.sprint.com as the main web www.sprint.com is fine. Just the shop is down.

Damith Rozairo · 21 November 2012 - 22:49

man. this sucks.. they really need to clean their shit up... or shoudnt have had a sale, with 300 million people in the country.

Mattstacey Lupo · 21 November 2012 - 22:42

i can get to the online chat but the guy said i cant order with him dumb

Joseph Tewksbury · 21 November 2012 - 22:41

It just let me logging now waiting at connecting when pressing upgrade phone button. Man they need a better IT section there.

Joseph Tewksbury · 21 November 2012 - 22:39

Just before the 1 AM sale hit I was doing great. Watched the counter hit 0 and I was still able to get in my account. Now I cant get in at all and the buy button on the screen that they updated wont work for crap. Sprint should have beefed up their site for this day or at least kept phone people to answer and take orders. This is nonsense.

Mattstacey Lupo · 21 November 2012 - 22:38

sprint is pissin me off. they needed to be ready for this sale. wirefly had some phone for 99 cents if anyone wants something besides the s3

Anthony Mares · 21 November 2012 - 22:34

its down, getting an error "We're sorry. This area of the site is temporarily unavailable. We apologize for the inconvenience and hope to resolve it shortly. Please try again shortly. In the meantime, you can shop for phones and accessories in our online store or get fast, free access to self-service from your Sprint phone"

Mira Johnson · 9 November 2012 - 19:15

My Samsung cell phone is powered by Sprint. It has been down for 2 days.. Shows "searching for service"..

Johny Michaud · 26 October 2012 - 07:06

The website is there but, I can't log on. The service has change to dramatically over the years and its not a good change. Thinking of switching over.

Julie Medrano · 25 October 2012 - 12:21

It seems to be down for our area (98902). Way too many connectivity issues in the 2 months since I've switched to Sprint... can't even get through on the phone line - it just goes to a busy signal - really??

Sprinter Teribles · 24 October 2012 - 03:59

I've had Sprint for years now, the service is terrible, if you need to use their website it's down in the morning (last 2 days I've tried to log in) it's down in the afternoon. It's like trying to hit a moving target for when you might be able to login. Terrible customer service. You'd think a company of it's size would have a more dependable website for their users.

Hhd-tech Csun · 23 October 2012 - 09:18

The site is reachable, but you CAN'T LOGIN, so it's USELESS !

Jamie Jordan · 20 October 2012 - 15:16

I've been trying to get on sprint.com for almost a week now. The website comes up but when I log in nothing works and there's not time frame of when it's going to be up. It just says to call!! So frustrating

Charles Alexander · 17 October 2012 - 00:22

I'm unable to do anything on the sprint website it's telling me "Sorry for the interruption but were making changes to her website".

McDyver Grey · 16 October 2012 - 15:42

http://www.sprint.com is up, but non of the links are available and there is NO message about when it will be available. You are directed to the same "We're sorry. We are enhancing this section of our site and it is temporarily unavailable. We'll have the site back to you as soon as possible." message from the main page

Susan Marie Kairalla · 25 August 2012 - 07:49

http://www.sprint.com is up, but non of the links are available and there is NO message about when it will be available. You are directed to the same "We're sorry. We are enhancing this section of our site and it is temporarily unavailable. We'll have the site back to you as soon as possible." message from the main page. Time to move to Verizon?

Erik Smith · 8 August 2012 - 11:47

My network is up and I can go to any website EXCEPT sprint.com (from multiple computers). So that must mean they are down.

Jennandjason Tram · 8 August 2012 - 11:46

I can't access it through my home Time Warner cable connection but I can access it through my Sprint's 3G connection... I have also heard that Time Warner is having issues in other parts of town today

Jacqui Franceschi · 8 August 2012 - 11:15

wtf man, i'm trying to buy the galaxy III, you'd think they'd realize they're losing out on money while their site is down.

Ambrose C. ODonnell · 5 July 2012 - 07:38

My internet is not working at the time and believe it has to do with the storm that hit south jersey on June 30th. But at this moment I am still having issues not being able to access the internet and have not heard anything on an estimated time of it being fixed? How many days does it take to fix the problem..... especially with how much we pay for the phone, it shouldn't take this long in my book!!

Liz Troup · 4 May 2012 - 02:33

I can't access the site other than the main page, and my phone has no data connection but the second phone on the account does. O_o

William B. Hall · 21 April 2012 - 09:45

The Sprint website is currently down for me as well. I checked it earlier at 5:30AM EST as well and it was down.

Submit a comment using your Facebook ID.

Is Sprint.com down for you right now? Submit your comments about Sprint.com service status or report an issue below to let others know that they aren't the only ones having trouble.

Rate Sprint

Sprint.com has been rated 1.7 out of 5 points. A total of 97 votes cast and 90 users reviewed the website.

Website Status Checker Bookmarklet

Once added to your toolbar, this button will let you to check the status of a site from your browsers toolbar.

Just drag the button your bookmarks bar:

Down Right Now?
Similar Websites
Sprint.comt-mobile.com - T-Mobile USA
Server is up. Last checked 7 mins ago.
Sprint.comatt.com - AT&T
Server is up. Last checked 19 mins ago.
Sprint.comtataindicom.com - Tata Indicom
Server is up. Last checked 6 hours 28 mins ago.
Sprint.comvodafone.it - Vodafone Italia
Server is up. Last checked 7 hours 50 mins ago.
Sprint.combouyguestelecom.fr - Bouygues Telecom
Server is up. Last checked 11 hours 7 mins ago.
Sprint.comvodafone.de - Vodafone Deutschland
Server is up. Last checked 8 hours 15 mins ago.
Sprint.comblackberry.com - Blackberry
Server is up. Last checked 2 mins ago.
Sprint.comnokia.com - Nokia
Server is up. Last checked 9 hours 26 mins ago.
Down Right Now
Sprint.com libertyreserve.com - Liberty Reserve
Server is down. Last checked 17 secs ago.
Sprint.com boardgamegeek.com - BoardGameGeek
Server is down. Last checked 48 secs ago.
Sprint.com planetminecraft.com - Planet Minecraft
Server is down. Last checked 1 min ago.
Sprint.com kaskus.co.id - Kaskus
Server is down. Last checked 6 mins ago.
Sprint.com esnips.com - eSnips
Server is down. Last checked 6 mins ago.
Latest Sites Checked
Sprint.comroku.com - Roku
Server is up. Last checked 0 seconds ago.
Sprint.comgames.yahoo.com - Yahoo Games
Server is up. Last checked 5 secs ago.
Sprint.compandora.com - Pandora
Server is up. Last checked 10 secs ago.
Sprint.comtheglobeandmail.com - The Globe And Mail
Server is up. Last checked 12 secs ago.
Sprint.comevony.com - Evony
Server is up. Last checked 13 secs ago.