website not working? Is it down right now? Server Status Check screenshot
SpotifyWebsite Name:
www.spotify.comURL Checked:
Response Time:
Last Down:
Checking Spotify
Please wait while we check the server...
Spotify Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
13:58152.91 ms. 
16:49157.58 ms.
19:14155.45 ms. 
21:41153.25 ms.
23:43153.56 ms. 
01:55155.25 ms.
03:56153.94 ms. 
05:57157.52 ms.
08:02154.78 ms. 
10:58164.73 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 11:03

We have tried pinging Spotify website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Spotify - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 30 DAYS ...
Alexis Moll · 18 November 2015 - 15:43
· · Chrome 46.0 on Windows

Trying to listen to it on laptop at school but needs adobe flash player T_T

Lakeisha Renee · 17 November 2015 - 23:24
· · Chrome 38.0 on Android

I cannot log in I have change my password successfully and still can't get in...I tried again and finally got in but now where is my playlist? Very annoying!!!

Jen Tella · 9 November 2015 - 15:53
· · Firefox 42.0 on Windows

Web player down :(

Melissa Stevens · 9 November 2015 - 15:41
· · Chrome 46.0 on Windows

Web player down again.

Matteo Victor Carney · 9 November 2015 - 15:19
· · Chrome 46.0 on Windows

Spotify web player down by the looks of things...

Kevin Schrank · 1 November 2015 - 14:21
· · Firefox 41.0 on Windows

I can't get to the payment page for premium. just a blank screen

Francisco Magalhães · 29 October 2015 - 11:48
· · Chrome 46.0 on Mac

spotify is offline for me

Chris Martin · 25 October 2015 - 01:29
· · Chrome 42.0 on Windows

Radio isnt working on my end, on Android and PC app.

Ryan Henderson · 24 October 2015 - 03:51
· · Chrome 46.0 on Mac

my spotify wont let me login on iphone, ps4, or mac....what is going on. error of 404 when trying to sign in with facebook

Cody Herrera · 13 October 2015 - 19:37
· · Chrome 45.0 on Windows

My spotify doesnt let me login, i click login and it says error!?!?!?!?!?!

Cody Herrera · 13 October 2015 - 19:33
· · Chrome 45.0 on Windows

My spotify does not let me login, it says error even though i was just on it last night!?!?!?!?!?!

Chris Stringer · 29 August 2014 - 11:28
United States · Time Warner Cable · Chrome 37.0 on Mac

Spotify seems down currently. Unable to login via TWC on iPad or desktop player. Player on android seems to play fine.

Jason Elliott · 21 July 2014 - 08:23
United States · Level 3 Communications · Chrome 35.0 on Windows

web player down!

Johnny Blanton · 21 July 2014 - 07:57
United States · Time Warner Cable · Chrome 36.0 on Windows

Web player is down too.

Bananna Lewi · 6 July 2014 - 03:15
Australia · Telstra Internet · Safari 7.0.4 on Mac

I have tried unsuccessfully for the past 30 plus minutes to log in to spottily, only getting the green circule at the top left hand conrner and nothing else but a black page, hope all my play lists have not disappeared! Only just joined last night and spent a lot of time organising music so am very disappointed :(

Alan Stubbs Smith · 9 June 2014 - 08:18
United Kingdom · TalkTalk · Chrome 36.0 on Windows

Connecting to Spotify... That all it says, I huge let down!

Sammy Dean · 9 June 2014 - 08:05
Netherlands · CAIW Diensten · Chrome 35.0 on Windows

It's saying connecting and keeps doing that for like 5 minutes and I have refreshed. It's not my internet because this works.

Steve Hunt · 5 June 2014 - 09:01
United States · AT&T U-verse · Firefox 29.0 on Windows

Wow that was weird last night... spotify down. Figured it was something on my end, kept rebooting and almost delete 'n reinstalled. Glad I didnt have to do that...

Josh Solar · 4 June 2014 - 20:24
United States · AT&T U-verse · Firefox 29.0 on Mac

we shouldn't have to pay for a service that's down. this sucks

Spencer Ross · 4 June 2014 - 20:18
United States · Optimum Online · Chrome 35.0 on Windows

This is the biggest service outage I think I've ever seen. What's next... Google?

Olivia Sellman · 4 June 2014 - 20:12
United States · Verizon FiOS · Chrome 35.0 on Mac

No Spotify! I can't fall asleep without you!

Jim DiLuigi · 4 June 2014 - 20:00
United States · Verizon FiOS · Chrome 35.0 on Windows

Noooooooo!!!! Now i have to use YouTube like some sort of savage...

Joe Petner · 4 June 2014 - 19:51
United States · Optimum Online · Firefox 29.0 on Windows

Spotify seems down...

Debbie Waldron · 24 May 2014 - 19:23
United States · Verizon Wireless · Internet Explorer 10.0 on Windows

Cant log onto Spotify... error 101

Rene Ledezma · 24 May 2014 - 19:05
United States · Time Warner Cable · Chrome 35.0 on Chrome OS

Can't get to the Spotify web player! keep getting error messages "504 gateway timeout" and "502 Bad Gateway". Any idea on when this is going to be resolved?

Todd Frangella · 22 May 2014 - 20:59
United States · Charter Communications · Firefox 28.0 on Mac

I'm having issues using Spotify with the web player. I've restarted several times and it gives me a bad gateway after I log in.

Daniel Saner · 21 May 2014 - 12:43
Switzerland · Bluewin · Firefox 29.0 on Windows

Heavy connection problems at the moment. The desktop client keeps playing 5 seconds of music before pausing for another 3. The website doesn't respond at all.

Vitor Machado · 7 May 2014 - 12:23
Brazil · Virtua

502 Bad Gateway...

Zoty Ponce · 12 April 2014 - 07:28
United States · Comcast Business Communications

OMG i dont think i can work without my Spotify. Gettin a bunch of errors regarding addBitmap failures.. ? any ideas

David 'Cookie' Cook · 1 April 2014 - 05:57
United States · Indiana State Library

It keeps shuffling songs and will not play any. It keeps going from song to song.

Sally Wouters · 27 March 2014 - 06:51
United States · Comcast Business Communications

"My activity side bar is blank, my profile pic is gone, I can't see my friends list or followers or anything its blank under profile.."

Exactly what is happening with mine and a few others'

Lakshmi Thavamany · 25 March 2014 - 10:33
Singapore · StarHub Internet Pte

Cindy Salvus
"My activity side bar is blank, my profile pic is gone, I can't see my friends list or followers or anything its blank under profile.."

Exactly what is happening with mine and a few others'

Cindy Salvus · 25 March 2014 - 07:50
United States · CenturyLink

My activity side bar is blank, my profile pic is gone, I can't see my friends list or followers or anything its blank under profile

Daniel Postoronka · 19 March 2014 - 19:35
United States · Verizon FiOS

Spotify has been really screwing up major times! The mobile app is glitched up all of the sudden, songs take for ever to load, when they play, it is choppy, it has to keep buffering!!! The desktop's radio won't buffer!!! When I play one my my playlists and the song ends, the whole Spotify closes... that's it. I play another song, it ends, Spotify closes!!

Terry O'Hara · 22 February 2014 - 01:46
United States · KPU Telecommunications

For one week now Spotify has losing internet connection every five minutes, and has to reconnect. I have long periods of silence, then it will come back on go a few more minutes. Any one else having this problem?

Gage Walker · 5 February 2014 - 15:21
United States · AT&T U-verse

Is spotify down?! Im curious because it keeps telling me that my username/password are incorrect... but yet it wont let me sign in to the actual website for spotify! Please help, I need my music!!! D:

Shivonne Gaffney Grant · 12 January 2014 - 04:43
United States · Road Runner

Spotify just STOPPED WORKING... right in the middle of a commercial... and NOW every time I try to RE-BOOT... it just SITS THERE on the same commercial and there's silence! uuuuge :(

Brandon Castillo · 17 December 2013 - 06:16
United States · California State University, Sacramento

spotify is down again. just says connecting. i have it on wifi and full bars. what gives.

Amanda Johnston-Heimbach · 11 December 2013 - 08:12
United States · Minnesota Power

Cannot get the web player to load. I have the circling trying to connect issue as well.

Josiah Rocke · 11 December 2013 - 07:27
United States · Time Warner Cable

Get to the web player... just get a spinning circle and the message "Connecting to spotify"

Susan Hanna Poitras · 13 November 2013 - 06:36
United States · Comcast Business Communications

Can't add any songs to my current play lists. Only will let me create new playlists!

Alessandro Tesauro · 31 October 2013 - 04:57
Italy · Fastweb

For some awkward reason the software doesn't enable me to look for any song and, consequently, to listen to it. Any ideas of what the problem might be?

P.S. I can't also see my activities (which are on a "loading..." status)

Caroline Parker · 29 October 2013 - 15:06
United Kingdom · Sky Broadband

I am trying to play my Sonos playlists & it keeps saying my 'spotify login information is not valid'. It's driving me nuts. Have tried reinstalling all the software & still nothing. Anyone else experiencing this?

Carolyn Babette Baker · 29 October 2013 - 09:38
United States · Time Warner Cable

My spotify has been frozen on an ad for three days. I've refreshed the page and tried everything but it still isn't working. The image for the ad won't show up but I can still navigate the site.

Matt Moose · 23 October 2013 - 03:09
United Kingdom · Griffin Information Systems Limited

Nothing coming out of the web player, using either Firefox or Chrome. Everything loads up but no audio.

Jacquelyn Ford · 14 October 2013 - 10:47
United States · Comcast Cable

My spotify is saying "connecting to spotify" and the download circle goes round and round... to no avail. Spotify won't engage.

Tengiz Borisoff · 14 October 2013 - 10:15
United States · Time Warner Cable

Chrome spotify app is not working for several days now. Stuck on 'connecting to spotify'. Desktop app is fine.

Austin Sliker · 11 October 2013 - 14:12
United States · Charter Communications

oh my god its friggen down near big bear lake /san bernidino california. heaven help us... i wan't my spotify.

Rooney Ronaldo · 10 October 2013 - 18:42
United States · AT&T U-verse

The web player is not opening. I use Google Chrome and it just doesn't connect. I tried to get in touch with the support through The Spotify Community, but they're no help. They just send a form email with the usual faq info.

Muy Pelle Grosso · 10 October 2013 - 04:06
Sweden · TeliaSonera AB

Premium been up and down whole day in north Sweden. Right now some functions works but still cant play songs

Rachel Dargan · 10 October 2013 - 03:42
Ireland · HEAnet Limited

Down in Ireland (web player anyway, actual spotify is blocked in college), premium user

Kirsten Tomlinson · 10 October 2013 - 02:20
United Kingdom · Virgin Media

I am a premium user. The 'make available offline' bar has disappeared from the screen, and although I have full internet connection, Spotify says I am working offline. I have tried re-installing it, and switching my laptop off and on again. No luck!

Tobia Zanarella · 10 October 2013 - 02:15
Italy · Telecom Italia

Down right now. Searches work fine, but can't listen to any song. ping is successfull, though.

Claus Møller · 10 October 2013 - 01:52
Denmark · Tele Danmark

I am unable to connect with the online version and the desktop version.

Carolina Amoruso · 21 September 2013 - 09:24
United States · Verizon Internet Services

spotify quits on me before a minute's up. i've deleted and reinstalled, but no luck. it's been about 4 hours now.

Sharon Casto · 18 September 2013 - 11:54
United States · University of Alabama

I am unable to connect with the online version and the desktop version. Never had a problem connecting to them until today.

Artmasue Hollingsworth-Jenkins · 28 August 2013 - 14:26
United States · Comcast Cable

I experienced... *song wil play after commercial*...but it wasn't even making a message. I went up to the column...where the ...file, edit, view, PLAYBACK, help is located. Opened... *PLAYBACK*... and when I clicked PLAY.. it started up. Hope this will help :)

Paul Waller · 18 August 2013 - 01:41
United States · Time Warner Cable

down on all my computers, windows XP, windows 7, spotify trys to blame everything but themselves 100% down for 12 hrs now 1:40am PST 8-18-13 I guess WAIT??

Teddy Kimer · 4 July 2013 - 06:27
United States · Time Warner Cable

Playlists are empty, Search nets no results, and PC player opens, then shuts immediately.

Joe Weisel · 4 July 2013 - 06:18
United States · Comcast Cable

Service seems minimal right now. I can play stuff, but am getting 'artist not found' for artists that i am actively playing, etc.

Judi Murphy · 23 May 2013 - 16:27
United States · Verizon FiOS

spotify says Im offline when I'm not... can or when will this be fixed

Debra Sharkey · 23 May 2013 - 10:18
United States · SureWest Broadband

Spotify's website seems to be barely operable at the moment. I lost my connection via Sonos and need to get into my account to change the expiration on my cc but I can't log in.

Antonio Menezes · 21 May 2013 - 11:33
Portugal · NOVIS Telecom

spotify has been down for a couple of days. Could this be deliberate action on the part of anyone that has my wireless password? I keep getting the offline comment and cant seem to get online

Raquel Hayner · 18 May 2013 - 21:39
United States · Verizon FiOS

I pay for premium but everytime I click on the spotify app on my phone it doesnt open.

Dawn Ike · 3 May 2013 - 05:37
United States · CenturyLink

When it says Offline, you gotta Log Out, and when you Log back in, it will update for several minutes, then Login again and it will run like new. Ok people. muahhhzz.

Henrik Riise Hansen · 28 April 2013 - 04:36
Sweden · Bredbandsbolaget AB

can't see artists page at the moment however news and streaming are working again

Christer Karlgren · 27 April 2013 - 15:46
Sweden · Bredbandsbolaget AB

Music streaming and playlists are back in Sweden. But everything else is still down.

Jan Bøgh · 27 April 2013 - 14:43
Denmark · Tele Danmark

Spotify still down in Denmark. i can accept the failure, but not that they don't announce it on the hp if it's a generel problem throughout most of Europe

Karen Oliver · 27 April 2013 - 14:29
United Kingdom · Virgin Media

Spotify is offline for us too - although our internet is working fine...

Rachel Shaw · 27 April 2013 - 14:29
United Kingdom · BT

Mine is working again in the UK. I clicked import playlists, then didn't click itunes or windows media player, i clicked a random song on my playlist and it came back. maybe just a coincidence i dont know

Kyle Peyton · 27 April 2013 - 14:27
United Kingdom · Virgin Media

It appears to be down in the UK. desktop app is saying I'm offline, when I am online, and the IOS app is stuck at connecting. Also, the webapp kind of works, but all of my playlists are missing, and my account name is messed up.

Stuart Fox · 27 April 2013 - 14:23
United Kingdom · Virgin Media

the online page is still working :)

Mike Fenton · 27 April 2013 - 14:16
United Kingdom · Virgin Media

Says I'm off line but I'm not. Really annoyed at Spotify. What exactly do I pay my monthly subscription for??? Service recently is amateur at best

Vanila Icicle · 27 April 2013 - 14:15
United Kingdom · Virgin Media

Mine is workin fine here in alaska bit chilli but overall good connection im sitting here listening to ice ice baby with a pint of frost bite while i'm broadcasting i just like to shout out to my son age 6 ice cube, my wife eva drip, my pa mel ted ice and my anty freeze

Christer Karlgren · 27 April 2013 - 13:58
Sweden · Bredbandsbolaget AB

OMG! The Americans were right, the end of the world, it's real. And this is how it starts.

Duarte Loureiro Borges · 27 April 2013 - 13:38
Portugal · NOVIS Telecom

calm down people, sure it will be solved in as soon as they can!!! it's down in portugal too, let's wait some more minutes;)

Rachel Shaw · 27 April 2013 - 13:29
United Kingdom · BT

Spotify says I'm offline and won't go online. My internet it working fine. Shut it down, opened it back up, same thing.

Bo Kvist · 27 April 2013 - 13:27
Sweden · Ownit AB

Spotify claims I am offline. False! No contact regardless of network/account!

Nicolas Bergere · 27 April 2013 - 12:49
Norway · Get AS

Everything is ok, router, airport device but anyway Spotify app on my mac is claiming to be offline... boring.

Tamika Lovett Whitted · 25 April 2013 - 07:54
United States · Department of Housing and Urban Development

I am down on spotify today are there any issues? is anyone else down?

S Tee Van · 23 April 2013 - 13:39
Germany · Deutsche Telekom AG

updates here -->

Emma Ham · 23 April 2013 - 13:30
United Kingdom · Orange Home UK

Desktop player not working, won't log in. Getting 504 bad gateway page. Tried uninstalling but now can't get to download page to reinstall. Don't try that...

Andreas Waage Grinde · 23 April 2013 - 13:29
Norway · Get AS

504 Gateway Time-out :/ I hope it will be back soon so I can change my password as someone else seems to be using my account -_-

Kenni LeVeaux · 31 March 2013 - 13:00
United States · Suddenlink Communications

Spotify keeps telling me it has no internet connection and it's in offline mode. But I have internet. Anyone else having issues today/right now?

Harold Saul · 8 March 2013 - 18:17
United States · Comcast Cable

Same issue on iPad. Spotify says not connected to internet but iPad is connected. Spotify plays a few songs and then stops.

Jenny Sims · 8 March 2013 - 14:14
United States · Integra Telecom

Spotify keeps telling me it has no internet connection and it's in offline mode. But I have internet. Anyone else having issues today/right now?

Joseph Olvera · 6 March 2013 - 13:00
United States · AT&T U-verse

only spotify mobile is working via phone network. not working on desktop on wifi.

Michael Shames · 22 January 2013 - 18:40
United States · Time Warner Cable

It has been down for me this afternoon. Can log in, but can't stream any songs

Michel Daedelus · 19 November 2012 - 13:54
Netherlands · Ziggo

spotify acts like a ghost tonight just cant find any music or just starting with music i didnt look for very strange

Darren Adelaide · 14 July 2012 - 14:06
United Kingdom · Virgin Media

I am having this same issue. Im only able to play my offline saved playlists on my pc or IOS device. 9 out of 10 searches do not work, and if im lucky enough to be able to eventually search something, it will not let me play it. This has been happening for the last few hours now...

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.