website not working? Is it down right now? Server Status Check screenshot
SpotifyWebsite Name:
www.spotify.comURL Checked:
Response Time:
Last Down:
Checking Spotify
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Spotify Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
10:24308.49 ms. 
12:24305.58 ms.
14:41310.1 ms. 
16:42304.73 ms.
19:05307.2 ms. 
21:17306.91 ms.
23:23307.94 ms. 
01:46307.09 ms.
03:48305.06 ms. 
06:01307.54 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 06:04

We have tried pinging Spotify website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Spotify - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing
Top Comments ▼
Lakshmi Thavamany · 25 March 2014 - 10:33

Cindy Salvus
"My activity side bar is blank, my profile pic is gone, I can't see my friends list or followers or anything its blank under profile.."

Exactly what is happening with mine and a few others'

Cindy Salvus · 25 March 2014 - 07:50

My activity side bar is blank, my profile pic is gone, I can't see my friends list or followers or anything its blank under profile

▼ Latest Comments
Zoty Ponce · 4 days 22 hours 35 mins ago

OMG i dont think i can work without my Spotify. Gettin a bunch of errors regarding addBitmap failures.. ? any ideas

David 'Cookie' Cook · 1 April 2014 - 05:57

It keeps shuffling songs and will not play any. It keeps going from song to song.

Skylar Hale Gordon · 30 March 2014 - 23:20

music isn't playing. >

Sally Wouters · 27 March 2014 - 06:51

"My activity side bar is blank, my profile pic is gone, I can't see my friends list or followers or anything its blank under profile.."

Exactly what is happening with mine and a few others'

Lakshmi Thavamany · 25 March 2014 - 10:33

Cindy Salvus
"My activity side bar is blank, my profile pic is gone, I can't see my friends list or followers or anything its blank under profile.."

Exactly what is happening with mine and a few others'

Pooja Ali · 25 March 2014 - 08:00

Won't play music, headphones in the jack or not...

Cindy Salvus · 25 March 2014 - 07:50

My activity side bar is blank, my profile pic is gone, I can't see my friends list or followers or anything its blank under profile

Daniel Postoronka · 19 March 2014 - 19:35

Spotify has been really screwing up major times! The mobile app is glitched up all of the sudden, songs take for ever to load, when they play, it is choppy, it has to keep buffering!!! The desktop's radio won't buffer!!! When I play one my my playlists and the song ends, the whole Spotify closes... that's it. I play another song, it ends, Spotify closes!!

Mary Pitchford · 16 March 2014 - 20:26

spotify web has not worked for the last 3 days

Terry O'Hara · 22 February 2014 - 01:46

For one week now Spotify has losing internet connection every five minutes, and has to reconnect. I have long periods of silence, then it will come back on go a few more minutes. Any one else having this problem?

Gage Walker · 5 February 2014 - 15:21

Is spotify down?! Im curious because it keeps telling me that my username/password are incorrect... but yet it wont let me sign in to the actual website for spotify! Please help, I need my music!!! D:

Chase Rogers · 29 January 2014 - 07:13

Spotify won't connect!!!

Brian Bullock · 18 January 2014 - 21:03

Won't play anything on my PC today.

Dean Eugene · 14 January 2014 - 22:31

Spotify not working!!!

Shivonne Gaffney Grant · 12 January 2014 - 04:43

Spotify just STOPPED WORKING... right in the middle of a commercial... and NOW every time I try to RE-BOOT... it just SITS THERE on the same commercial and there's silence! uuuuge :(

Brandon Castillo · 17 December 2013 - 06:16

spotify is down again. just says connecting. i have it on wifi and full bars. what gives.

Glenda Bonta · 16 December 2013 - 05:56

spotify does not play is there a problem?

Nelly Ann Burkitt · 11 December 2013 - 20:05

I can't get past Spotify loading. It's been doing this all day long

Sean Fitzgerald · 11 December 2013 - 08:55

Web player has been unavailable for hours in multiple web browsers.

Jessi LeDonne · 11 December 2013 - 08:53

web player won't connect. tried on 3 different browsers.

Amanda Johnston-Heimbach · 11 December 2013 - 08:12

Cannot get the web player to load. I have the circling trying to connect issue as well.

Josiah Rocke · 11 December 2013 - 07:27

Get to the web player... just get a spinning circle and the message "Connecting to spotify"

Austin Horne · 11 December 2013 - 07:24

webplayer isn't working this morning

Kevin Schuchmann · 4 December 2013 - 05:38

Might be up. Unreachable.

Kerry J. Blackman · 25 November 2013 - 17:19

I can't get albums to show up

Myles Neuendorff · 18 November 2013 - 08:35

Still down for me!

Shannon Jennifer Knight · 17 November 2013 - 12:15

Not working :( It wont play any of my songs

Susan Hanna Poitras · 13 November 2013 - 06:36

Can't add any songs to my current play lists. Only will let me create new playlists!

Alessandro Tesauro · 31 October 2013 - 04:57

For some awkward reason the software doesn't enable me to look for any song and, consequently, to listen to it. Any ideas of what the problem might be?

P.S. I can't also see my activities (which are on a "loading..." status)

Caroline Parker · 29 October 2013 - 15:06

I am trying to play my Sonos playlists & it keeps saying my 'spotify login information is not valid'. It's driving me nuts. Have tried reinstalling all the software & still nothing. Anyone else experiencing this?

Carolyn Babette Baker · 29 October 2013 - 09:38

My spotify has been frozen on an ad for three days. I've refreshed the page and tried everything but it still isn't working. The image for the ad won't show up but I can still navigate the site.

Matt Moose · 23 October 2013 - 03:09

Nothing coming out of the web player, using either Firefox or Chrome. Everything loads up but no audio.

Meredith Smith · 20 October 2013 - 12:29 is down and won't let me access my account : (

Alan Magat · 15 October 2013 - 11:08

Spotify is not working this morning.

Rooney Ronaldo · 15 October 2013 - 05:27

The web player's still not working for Chromebook.

Jacquelyn Ford · 14 October 2013 - 10:47

My spotify is saying "connecting to spotify" and the download circle goes round and round... to no avail. Spotify won't engage.

Tengiz Borisoff · 14 October 2013 - 10:15

Chrome spotify app is not working for several days now. Stuck on 'connecting to spotify'. Desktop app is fine.

Rooney Ronaldo · 11 October 2013 - 22:25

It's down in Southern California. At least for me.

Austin Sliker · 11 October 2013 - 14:12

oh my god its friggen down near big bear lake /san bernidino california. heaven help us... i wan't my spotify.

Benjamin Kromholtz · 11 October 2013 - 10:11

Agreed with Ioana. Down in Seattle.

Ioana Lewis · 11 October 2013 - 10:10

Seems to be down in Seattle.

Rooney Ronaldo · 10 October 2013 - 18:42

The web player is not opening. I use Google Chrome and it just doesn't connect. I tried to get in touch with the support through The Spotify Community, but they're no help. They just send a form email with the usual faq info.

Muy Pelle Grosso · 10 October 2013 - 04:06

Premium been up and down whole day in north Sweden. Right now some functions works but still cant play songs

Nur Núria · 10 October 2013 - 03:51

Down in Barcelona, online version and desktop

Rachel Dargan · 10 October 2013 - 03:42

Down in Ireland (web player anyway, actual spotify is blocked in college), premium user

Nicholas Pateman · 10 October 2013 - 03:28

Back working again for me in London.

Francesco Pratolongo · 10 October 2013 - 02:53

Premium user. The service hasn't been working for about an hour

Rezsø Peter Ferencz Davidsen · 10 October 2013 - 02:52

I'm a Premium user, also down for me.

Kirsten Tomlinson · 10 October 2013 - 02:20

I am a premium user. The 'make available offline' bar has disappeared from the screen, and although I have full internet connection, Spotify says I am working offline. I have tried re-installing it, and switching my laptop off and on again. No luck!

Tobia Zanarella · 10 October 2013 - 02:15

Down right now. Searches work fine, but can't listen to any song. ping is successfull, though.

Taz Bhogal · 10 October 2013 - 01:59

It's down again, just stopped for no reason.

Claus Møller · 10 October 2013 - 01:52

I am unable to connect with the online version and the desktop version.

Jonathan Bailey-Jones · 10 October 2013 - 01:43

No online connectivity!

Carolina Amoruso · 21 September 2013 - 09:24

spotify quits on me before a minute's up. i've deleted and reinstalled, but no luck. it's been about 4 hours now.

Sharon Casto · 18 September 2013 - 11:54

I am unable to connect with the online version and the desktop version. Never had a problem connecting to them until today.

Artmasue Hollingsworth-Jenkins · 28 August 2013 - 14:26

I experienced... *song wil play after commercial*...but it wasn't even making a message. I went up to the column...where the ...file, edit, view, PLAYBACK, help is located. Opened... *PLAYBACK*... and when I clicked PLAY.. it started up. Hope this will help :)

Paul Waller · 18 August 2013 - 01:41

down on all my computers, windows XP, windows 7, spotify trys to blame everything but themselves 100% down for 12 hrs now 1:40am PST 8-18-13 I guess WAIT??

Teddy Kimer · 4 July 2013 - 06:27

Playlists are empty, Search nets no results, and PC player opens, then shuts immediately.

Joe Weisel · 4 July 2013 - 06:18

Service seems minimal right now. I can play stuff, but am getting 'artist not found' for artists that i am actively playing, etc.

Judi Murphy · 23 May 2013 - 16:27

spotify says Im offline when I'm not... can or when will this be fixed

Debra Sharkey · 23 May 2013 - 10:18

Spotify's website seems to be barely operable at the moment. I lost my connection via Sonos and need to get into my account to change the expiration on my cc but I can't log in.

Antonio Menezes · 21 May 2013 - 11:33

spotify has been down for a couple of days. Could this be deliberate action on the part of anyone that has my wireless password? I keep getting the offline comment and cant seem to get online

Raquel Hayner · 18 May 2013 - 21:39

I pay for premium but everytime I click on the spotify app on my phone it doesnt open.

Dawn Ike · 3 May 2013 - 05:37

When it says Offline, you gotta Log Out, and when you Log back in, it will update for several minutes, then Login again and it will run like new. Ok people. muahhhzz.

Henrik Riise Hansen · 28 April 2013 - 04:36

can't see artists page at the moment however news and streaming are working again

Christer Karlgren · 27 April 2013 - 15:46

Music streaming and playlists are back in Sweden. But everything else is still down.

Jan Bøgh · 27 April 2013 - 14:43

Spotify still down in Denmark. i can accept the failure, but not that they don't announce it on the hp if it's a generel problem throughout most of Europe

Karen Oliver · 27 April 2013 - 14:29

Spotify is offline for us too - although our internet is working fine...

Rachel Shaw · 27 April 2013 - 14:29

Mine is working again in the UK. I clicked import playlists, then didn't click itunes or windows media player, i clicked a random song on my playlist and it came back. maybe just a coincidence i dont know

Kyle Peyton · 27 April 2013 - 14:27

It appears to be down in the UK. desktop app is saying I'm offline, when I am online, and the IOS app is stuck at connecting. Also, the webapp kind of works, but all of my playlists are missing, and my account name is messed up.

Stuart Fox · 27 April 2013 - 14:23

the online page is still working :)

Mike Fenton · 27 April 2013 - 14:16

Says I'm off line but I'm not. Really annoyed at Spotify. What exactly do I pay my monthly subscription for??? Service recently is amateur at best

Vanila Icicle · 27 April 2013 - 14:15

Mine is workin fine here in alaska bit chilli but overall good connection im sitting here listening to ice ice baby with a pint of frost bite while i'm broadcasting i just like to shout out to my son age 6 ice cube, my wife eva drip, my pa mel ted ice and my anty freeze

Christer Karlgren · 27 April 2013 - 13:58

OMG! The Americans were right, the end of the world, it's real. And this is how it starts.

Duarte Loureiro Borges · 27 April 2013 - 13:38

calm down people, sure it will be solved in as soon as they can!!! it's down in portugal too, let's wait some more minutes;)

Rachel Shaw · 27 April 2013 - 13:29

Spotify says I'm offline and won't go online. My internet it working fine. Shut it down, opened it back up, same thing.

Bo Kvist · 27 April 2013 - 13:27

Spotify claims I am offline. False! No contact regardless of network/account!

Nicolas Bergere · 27 April 2013 - 12:49

Everything is ok, router, airport device but anyway Spotify app on my mac is claiming to be offline... boring.

Tamika Lovett Whitted · 25 April 2013 - 07:54

I am down on spotify today are there any issues? is anyone else down?

S Tee Van · 23 April 2013 - 13:39

updates here -->

Emma Ham · 23 April 2013 - 13:30

Desktop player not working, won't log in. Getting 504 bad gateway page. Tried uninstalling but now can't get to download page to reinstall. Don't try that...

Andreas Waage Grinde · 23 April 2013 - 13:29

504 Gateway Time-out :/ I hope it will be back soon so I can change my password as someone else seems to be using my account -_-

Kenni LeVeaux · 31 March 2013 - 13:00

Spotify keeps telling me it has no internet connection and it's in offline mode. But I have internet. Anyone else having issues today/right now?

Harold Saul · 8 March 2013 - 18:17

Same issue on iPad. Spotify says not connected to internet but iPad is connected. Spotify plays a few songs and then stops.

Jenny Sims · 8 March 2013 - 14:14

Spotify keeps telling me it has no internet connection and it's in offline mode. But I have internet. Anyone else having issues today/right now?

Joseph Olvera · 6 March 2013 - 13:00

only spotify mobile is working via phone network. not working on desktop on wifi.

Michael Shames · 22 January 2013 - 18:40

It has been down for me this afternoon. Can log in, but can't stream any songs

Michel Daedelus · 19 November 2012 - 13:54

spotify acts like a ghost tonight just cant find any music or just starting with music i didnt look for very strange

Darren Adelaide · 14 July 2012 - 14:06

I am having this same issue. Im only able to play my offline saved playlists on my pc or IOS device. 9 out of 10 searches do not work, and if im lucky enough to be able to eventually search something, it will not let me play it. This has been happening for the last few hours now...

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Rate Spotify has been rated 3.7 out of 5 points. A total of 41 votes cast and 89 users reviewed the website.

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