website not working? Is it down right now? Server Status Check screenshot
SonosWebsite Name:
www.sonos.comURL Checked:
Response Time:
Last Down:
Checking Sonos
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Sonos Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
17:311.52 ms. 
22:291.59 ms.
03:301.42 ms. 
08:596.82 ms.
13:551.59 ms. 
19:011.62 ms.
05:586.83 ms. 
08:281.21 ms.
15:141.58 ms. 
21:331.09 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:44

We have tried pinging Sonos website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Sonos - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Tom Warfield · 9 April 2016 - 05:41
· · Safari 9.0 on iPad

Is Sonos down?

Mark Gandy · 21 January 2014 - 03:24
United Kingdom · BT

i can't seem to connect to my Sonos. Is it down?

Robyn Rodriquez · 5 December 2013 - 03:00
Australia · Telstra Internet

sonos is down and so am i

Gikas Markantonatos · 16 November 2013 - 04:58
United States · Comcast Cable

Thanks, Matthew Harmon - I figured it was my DNS, which I scientifically resolved (by rebooting the DNS server - lol). I am now happily playing away with my new toy.

Gikas Markantonatos · 15 November 2013 - 18:47
United States · Comcast Cable

I cannot Access and I have set aside tonight to install and play with my spanking brand new sonos sound system. Please help

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